us-irs-notices-irb-2012-32-pdf•Internal Revenue Bulletin 2012-32 (PDF rendition): IRS Notices
Internal Revenue Bulletin 2012-32 (PDF rendition): IRS Notices
us-irs-notices-irb-2012-32-pdfInternal Revenue Bulletin 2012-32 (PDF rendition): IRS NoticesGuidance
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Bulletin No. 201 2-32 August 6, 2012 HIGHLIGHTS OF THIS ISSUE These synopses are intended only as aids to the reader in identifying the subject matter covered. They may not be relied upon as authoritative interpretations. INCOME TAX Rev. Rul. 2012–21, page 123. Federal rates; adjusted federal rates; adjusted federal long-term rate and the long-term exempt rate.For pur- poses of sections 382, 642, 1274, 1288, and other sections of the Code, tables set forth the rates for August 2012. EXEMPT ORGANIZATIONS REG–130266–11, page 126. Proposed regulations under section 501 of the Code, required the Patient Protection and Affordable Care Act of 2010, pro- vide guidance to charitable hospital organizations regarding the requirements to establish a written financial assistance policy and a written policy relating to emergency medical care; limit charges for emergency or other medically necessary care pro- vided to an individual eligible for financial assistance; and make reasonable efforts to determine whether an individual is eligible for financial assistance before engaging in extraordinary collec- tion actions. Finding Lists begin on page ii. The IRS Mission Provide Americ a’s taxpayers top-quality service by helping them understa nd and meet their tax responsibilities and en- force the law wi th integrity and fairness to all. Introduction The Internal Revenue Bulletin is the authoritative instrument of the Commissioner of Internal Revenue for announcing official rulings and procedures of the Internal Revenue Service and for publishing Treasury Decisions, Executive Orders, Tax Conven- tions, legislation, court decisions, and other items of general interest. It is published weekly and may be obtained from the Superintendent of Documents on a subscription basis. Bulletin contents are compiled semiannually into Cumulative Bulletins, which are sold on a single-copy basis. It is the policy of the Service to publish in the Bulletin all sub- stantive rulings necessary to promote a uniform application of the tax laws, including all rulings that supersede, revoke, mod- ify, or amend any of those previously published in the Bulletin. All published rulings apply retroactively unless otherwise indi- cated. Procedures relating solely to matters of internal man- agement are not published; however, statements of internal practices and procedures that affect the rights and duties of taxpayers are published. Revenue rulings represent the conclusions of the Service on the application of the law to the pivotal facts stated in the revenue ruling. In those based on positions taken in rulings to taxpayers or technical advice to Service field offices, identifying details and information of a confidential nature are deleted to prevent unwarranted invasions of privacy and to comply with statutory requirements. Rulings and procedures reported in the Bulletin do not have the force and effect of Treasury Department Regulations, but they may be used as precedents. Unpublished rulings will not be relied on, used, or cited as precedents by Service personnel in the disposition of other cases. In applying published rulings and procedures, the effect of subsequent legislation, regulations, court decisions, rulings, and procedures must be considered, and Service personnel and others concerned are cautioned against reaching the same conclusions in other cases unless the facts and circumstances are substantially the same. The Bulletin is divided into four parts as follows: Part I.—19 86 Code. This part i ncludes rulings and decisions based on provisions of the Intern al Revenue Code of 1986. Part II.—Treaties and Tax Legislation. This part is divided into two subparts as follows: Subpart A, Tax Conventions and Other Related Items, and Subpart B, Leg- islation and Related Committee Reports. Part III.—Administrative, Procedural, and Miscellaneous. To the extent practicable, pertinent cross references to these subjects are contained in the other Parts and Subparts. Also included in this part are Bank Secrecy Act Administrative Rul- ings. Bank Secrecy Act Administrative Rulings are issued by the Department of the Treasury’s Office of the Assistant Secre- tary (Enforcement). Part IV .—Items of General Interest. This par t includes notices of proposed rulemakings, disbar- ment an d suspension lists, and announcements. The last Bulletin for each month includes a cumulative index for the matters published during the preceding months. These monthly indexes are cumulated on a semiannual basis, and are published in the last Bulletin of each semiannual period. The c ontents of this publication are not copyrighted and may be reprinted freely. A citation of the Internal Revenue Bulletin as the source would be appropriate. For sale by the Superintendent of Documents, U.S.Government Printing Office, Washington, DC 20402. August 6, 20122012–32 I.R.B. Part I. Rulings and Decisions Under the Internal Revenue Code of 1986 Section 42.—L ow-Income Housing Credi t The adjusted a pplicable federal short-term, mid- term, and long -term rates are set forth for the month of August 2012 . See Rev. Rul. 2012-21, page 123. Section 280G.—Golden Parachute Payments Federal short-term, mid-term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 382.—Limitation on Net Operating Loss Carryforwa rds and Certain Built-In Losses Following Ownership Change The adjusted applicable federal long-term rate is set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 412.—Minimum Funding Standards The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 467.—Certain Payments for the Use of Property or Services The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 468.—Special Rules for Mining and Solid Waste Reclamation and Closi ng Costs The ad justed applicable federal short-term, mid- term, and long-term rates are set forth for the month of Aug ust 2012. See Rev. Rul. 2012-21, page 123. Section 482.— Allocation of Income and D eductions Among Taxpaye rs Federal short -term, mid-term, and long-term rates are set forth f or the month of August 2012. See Rev. Rul. 2012-21 , page 123. Section 483.—Interest on Certain Deferred Payments The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 642.—Special Rules for Credits and Deductions Federal short-term, mid-term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 807.—Rules for Certain Reserves The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 846.—Discounted Unpaid Losses Defined The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 1274.—Determi- nation of Issue Price in the Case of Certain Debt Instru- ments Issued for Property (Also Sections 42, 280G, 382, 412, 467, 468, 482, 483, 642, 807, 846, 1288, 7520, 7872.) Federal rates; adjusted federal rates; adjusted federal long-term rate and the long-term exempt rate.For purposes of sections 382, 642, 1274, 1288, and other sections of th e Code, tables set forth the rates for Augu st 2012. Rev. Rul. 2012 –21 This revenue ruling provides various prescribed r ates for federal income tax purposes for August 2012 (the current month). Tabl e 1 contains the short-term, mid-term, an d long-term applicable fed- eral rates ( AFR) for the current month for purpose s of section 1274(d) of the Internal Re venue Code. Table 2 contains the short-t erm, mid-term, and long-term adjusted a pplicable federal rates (ad- justed AFR ) for the current month for purposes o f section 1288(b). Table 3 sets forth the a djusted federal long-term rate and the lo ng-term tax-exempt rate de- scribed i n section 382(f). Table 4 contains the appro priate percentages for deter- mining th e low-income housing credit describe d in section 42(b)(1) for build- ings pla ced in service during the current month. H owever, under section 42(b)(2), the appl icable percentage for non-feder- ally sub sidized new buildings placed in service after July 30, 2008, and before Decemb er 31, 2013, shall not be less than 9%. Fin ally, Table 5 contains the federal rate fo r determining the present value of an annu ity, an interest for life or for a term of year s, or a remainder or a reversionary inter est for purposes of section 7520. 2012–32 I.R.B.123August 6, 2012 REV. RUL. 2012–21 TABLE 1 Applicable Federal Rates (AFR) for August 2012 Period for Compounding AnnualSemiannualQuarterlyMonthly Short-term AFR .25%.25%.25%.25% 110% AFR.28%.28%.28%.28% 120% AFR.30%.30%.30%.30% 130% AFR.33%.33%.33%.33% Mid-term AFR.88%.88%.88%.88% 110% AFR.97%.97%.97%.97% 120% AFR1.06%1.06%1.06%1.06% 130% AFR1.14%1.14%1.14%1.14% 150% AFR 1.32%1.32%1.32%1.32% 175% AFR1.55%1.54%1.54%1.54% Long-term AFR2.23%2.22%2.21%2.21% 110% AFR 2.45% 2.44%2.43%2.43% 120% AFR2.68%2.66% 2.65%2.65% 130% AFR2.91%2.89%2.88%2.87% REV. RUL. 2012–21 TABLE 2 Adjusted AFR for August 2012 Period for Compounding AnnualSemiannualQuarterlyMonthly Short-term adjusted AFR .25%.25%.25%.25% Mid-term adjusted AFR1.07%1.07%1.07%1.07% Long-term adjusted AFR 3.01%2.99%2.98%2.97% REV. RUL. 2012–21 TABLE 3 Rates Under Section 382 for August 2012 Adjusted federal long-term rate for the current month3.01% Long-term tax-exempt rate for ownership changes during the current month (the highest of the adjusted federal long-term rates for the current month and the prior two months.)3.06% REV. RUL. 2012–21 TABLE 4 Appropriate Percentages Under Section 42(b)(1) for August 2012 Note: Under Section 42(b)(2), the applicable percentage for non-federally subsidized new buildings placed in service after July 30, 2008, and before December 31, 2013, shall not be less than 9%. Appropriate percentage for the 70% present value low- income housing credit 7.36% Appropriate percentage for the 30% present value low-income housing credit 3.15% August 6, 20121242012–32 I.R.B. REV. RUL. 2012–21 TABLE 5 Rate Under Section 7520 for August 2012 Applicable federal rate for determining the present value of an annuity, an interest for life or a term of years, or a remainder or reversionary interest1.0% Section 1288.—Treatment of Original Issue Discount on Tax-Exempt Obligations The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 7520.—Valuation Tables The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. Section 7872.—Treatment of Loans With Below-Market Interest Rates The adjusted applicable federal short-term, mid- term, and long-term rates are set forth for the month of August 2012. See Rev. Rul. 2012-21, page 123. 2012–32 I.R.B.125August 6, 2012 Part IV. Items o fGeneralInterest Notice of Prop osed Rulemaking Additional Re quirements for Charitable Ho spitals REG–130266– 11 AGENCY: Inte rnal Revenue Service (IRS), Treas ury. ACTION: Noti ce of proposed rulemaking. SUMMARY: Thi s document contains pro- posed regula tions that provide guidance regarding th e requirements for charitable hospital or ganizations relating to financial assistance and emergency medical care policies, c harges for certain care provided to individu als eligible for financial assis- tance, and billing and collections. The regulatio ns reflect changes to the law made by the Pati ent Protection and Affordable Care Act of 2010. The regulations will affect cha ritable hospital organizations. DATES: Com ments and requests for apublich earing must be received by Septembe r 24, 2012. ADDRESSE S: Send submissions to: CC:PA:LP D:PR (REG–130266–11), room 5203, Int ernal Revenue Service, PO Box 7604, Ben Franklin Station, Washing- ton, DC 2 0044. Submissions may be hand-de livered Monday through Friday between the hours of 8 a.m. and 4 p.m. to CC:PA :LPD:PR (REG–130266–11), Courier ’s Desk, Internal Revenue Ser- vice, 1 111 Constitution Avenue, NW, Washin gton, DC, or sent electroni- cally v ia the Federal eRulemaking Por- tal ath ttp://www.regulations.gov(IRS REG–13 0266–11). FOR FUR THER INFORMATION CONTA CT: Concerning the proposed regul ations, Amber L. Mackenzie or Pre ston J. Quesenberry at (202) 622–6 070; concerning submissions of comme nts and requests for a public heari ng, Oluwafunmilayo Taylor at (202) 622– 7180 (not toll-free numbers). SUPPLEMENTAR Y INFORMATION: Paperwork Redu ction Act The collection of information con- tained in this n otice of proposed rule- making has been submitted to the Office of Management and Budget for review and approval u nder 1545–0047, in accor- dance with the Paperwork Reduction Act of 1995 (44 U.S .C. 3507(d)). Comments on the collect ion of information should be sent to the Office of Management and Budget,A ttn: Desk Officer for the Departme nt of the Treasury, Office of Informati on and Regulatory Affairs, Washington , DC 20503, with copies to theInter nal Revenue Service, Attn: IRS Re ports Clearance Officer, SE:W:CAR:M P:T:S:M, Washington, DC 20224. Com ments on the collection of informa tion should be received by August 2 7, 2012. Comments are specifica lly requested concerning: Whether th eproposedcollectionofin- formation is necessary for the proper per- formance o f the functions of the Internal Revenue S ervice, including whether the informat ion will have practical utility; The accur acy of the estimated burden associat ed with the proposed collection of informat ion; How the qu ality, utility, and clarity of the infor mation to be collected may be en- hanced; How the bu rden of complying with the proposed collection of information may be minimiz ed, including through forms of in- formati on technology; and Estimat es of capital or start-up costs and cost s of operation, maintenance, and purchas e of services to provide informa- tion. The coll ectionofinformationinthe propose d regulations is in §§ 1.501(r)–4 and 501( r)–6(c). The collection of infor- mation flows from section 501(r)(4) of the Int ernal Revenue Code (Code), which requir es hospital organizations to estab- lish a w ritten financial assistance policy and a wr itten policy related to care for emerg ency medical conditions, and sec- tion 5 01(r)(6), which requires a hospital organ ization to make reasonable efforts to deter mine whether an individual is eligible for as sistance under a financial assistance policy before engaging in extraordinary collection ac tions against that individual. The expected r ecordkeepers are hospi- tal organizat ions described in sections 501(c)(3) and 501(r)(2). Estimated num ber of recordkeepers: 3,377. Estimated av erage annual burden hours per recordke eper: 11.5 hours. Estimated to tal annual recordkeeping burden: 38,8 36. An agency may not conduct or sponsor, and a person i s not required to respond to, a collection o f information unless it displays a valid contr ol number assigned by the Of- fice of Mana gement and Budget. Books or reco rds relating to a collection of informat ion must be retained as long as their con tents may become material in the adminis tration of any internal revenue law. Genera lly, tax returns and return in- formation are confidential, as required by 26 U.S.C. 6 103. Backgroun d The Patien t Protection and Affordable Care Act, P ublic Law 111–148 (124 Stat. 119 (2010) )(theAffordableCareAct), enacted se ction 501(r) of the Code, which adds requ irements for hospital organiza- tions tha t are (or seek to be) recognized as descri bed in section 501(c)(3). Section 501(r)(1 ) of the Code states that an organ- ization d escribed in section 501(r)(2) (a hospita l organization) will not be treated as descr ibed in section 501(c)(3) unless the orga nization meets the requirements describ ed in section 501(r)(3) through 501(r)( 6). The Affordable Care Act did not oth erwise affect the substantive stan- dards f or tax exemption that hospital organi zations are required to meet under sectio n 501(c)(3). Sectio n 501(r)(2)(A) defines a hospital organi zation as: (i) An organization that operat es a facility required by a state to be lic ensed, registered, or similarly rec- ogniz ed as a hospital; and (ii) any other organ ization that the Secretary determines has th e provision of hospital care as its princ ipal function or purpose constituting the b asis for its exemption under section 501( c)(3). Sect ion 501(r)(2)(B)(i) requires a hos- pita l organization that operates more than August 6, 20121262012–32 I.R.B. one hospital facility to meet the require- ments of section 501(r) separately with respect to each hospital facility. Section 501(r)(2)(B)(ii) provides that a hospital organization will not be treated as de- scribed in section 501(c)(3) with respect to any hospital facility for which the require- ments of section 501(r) are not separately met. Community Health Needs Assessments Section 501(r)(3) requires a hospital or- ganization to conduct a community health needs assessment (CHNA) at least once every three years and adopt an implemen- tation strategy to meet the community health needs identified through the CHNA. The CHNA must take into account input from persons who represent the broad interests of the community served by the hospital facility, including those with spe- cial knowledge of or expertise in public health. In addition, the CHNA must be made widely available to the public. Financial Assistance Policy and Emergency Medical Care Policy Section 501(r)(4) requires a hospital or- ganization to establish a written financial assistance policy (FAP) and a written pol- icy relating to emergency medical care. The FAP must include: (1) Eligibil- ity criteria for financial assistance, and whether such assistance includes free or discounted care; (2) the basis for calculat- ing amounts charged to patients; (3) the method for applying for financial assis- tance; (4) in the case of an organization that does not have a separate billing and collections policy, the actions the hospi- tal organization may take in the event of nonpayment; and (5) measures to widely publicize the FAP within the community to be served by the hospital organization. The emergency medical care policy must require the hospital organization to provide, without discrimination, care for emergency medical conditions (within the meaning of the Emergency Medical Treat- ment and Labor Act (EMTALA), section 1867 of the Social Security Act (42 U.S.C. 1395dd)) to individuals regardless of their eligibility under the organization’s FAP. Limitation on Charges Section 501(r)(5)(A) requires a hospital organization to limit amounts charged for emergency or other medically necessary care provided to individuals eligible for assistance under the organization’s FAP (FAP-eligible individuals) to not more than the amounts generally billed to individu- als who have insurance covering such care (AGB). Section 501(r)(5)(B) prohibits the use of gross charges. Billing and Collections Section 501(r)(6) requires a hospital or- ganization to make reasonable efforts to determine whether an individual is FAP- eligible before engaging in extraordinary collection actions (ECAs) against the indi- vidual. Notice 2010–39 In June 2010, the Department of Treasury (Treasury Department) and the Internal Revenue Service (IRS) is- sued Notice 2010–39, 2010–24 I.R.B. 756 (May 27, 2010)), which solicited comments regarding the application of the additional requirements imposed by section 501(r). The Treasury Department and the IRS received approximately 125 comments in response to Notice 2010–39. The principal comments considered in drafting these proposed regulations are discussed in this preamble under Explanation of Provisions. Notice 2011–52 In July 2011, the Treasury Depart- ment and the IRS issued Notice 2011–52, 2011–30 I.R.B. 60 (July 8, 2011)), which addressed the CHNA requirements de- scribed in section 501(r)(3). Notice 2011–52 described specific provisions related to the CHNA requirements that the Treasury Department and the IRS anticipate will be included in regula- tions to be proposed under section 501(r) and solicited comments from the public. The comment period for Notice 2011–52 closed on September 23, 2011. The Trea- sury Department and the IRS received more than 80 comments in response to Notice 2011–52. Hospital organizations may rely on the guidance in Notice 2011–52 with respect to any CHNA made widely available to the public, and any implementation strategy adopted, on or before the date that is six months after the date further guidance re- garding the CHNA requirements is issued. Explanation of Provisions These proposed regulations provide guidance on the requirements described in section 501(r)(4) through 501(r)(6) of the Code. Sections 501(r)(4), 501(r)(5), and 501(r)(6) all relate to a hospital facility’s FAP or to individuals who are, or may be, FAP-eligible. The proposed regula- tions under section 501(r)(4) describe the information that a hospital facility must include in its FAP and the methods a hos- pital facility must use to widely publicize its FAP. They also describe what a hospi- tal facility must include in its emergency medical care policy. The proposed reg- ulations under section 501(r)(5) describe how a hospital facility determines the maximum amounts (that is, the amounts generally billed to individuals who have insurance coverage, or AGB) it can charge FAP-eligible individuals for emergency and other medically necessary care. In the case of an individual who is FAP-eligible but has not applied for financial assistance at the time charges are made, the proposed regulations provide that a hospital facility will not fail to satisfy section 501(r)(5) if it charges the individual more than AGB, provided the hospital facility is comply- ing with all the requirements regarding notifying individuals about the FAP and responding to applications submitted, in- cluding correcting the amount charged and seeking to reverse any ECA previously initiated if an individual is later found to be FAP-eligible. The proposed regulations under section 501(r)(6) describe the actions that are con- sidered “extraordinary collection actions” and the “reasonable efforts” a hospital fa- cility must make to determine FAP-eligi- bilitybeforeengaginginsuchactions. In general, to have made reasonable efforts under the proposed regulations, a hospi- tal facility must determine whether an indi- vidual is FAP-eligible or provide required notices during a notification period end- ing 120 days after the date of the first billing statement. Although a hospital fa- cility may undertake extraordinary collec- tion actions after this 120-day notification 2012–32 I.R.B.127August 6, 2012 period, a hospital facility that has not de- termined whether an individual is FAP-el- igible must still accept and process a FAP application from the individual for an ad- ditional 120 days. Accordingly, the to- tal period during which a hospital facil- ity must accept and process FAP applica- tions is 240 days from the date of the first billing statement. If a hospital facility re- ceives a FAP application during the appli- cation period, it must suspend any ECAs it has started until it has processed the appli- cation and, if it determines the individual is FAP-eligible, must seek to reverse the ECAsandpromptlyrefundanyoverpaid amounts. While debts may be referred to third parties to assist with collection ac- tions at any time, including during the ini- tial 120-day notification period, they may not be sold to third parties during the noti- fication period unless and until an eligibil- ity determination has been made. These proposed regulations also pro- vide guidance on which entities must meet the requirements described in section 501(r)(4) through 501(r)(6). In partic- ular, the proposed regulations contain a definitions section that defines “hospi- tal organization,” “hospital facility,” and other key terms used in the regulations. In crafting proposed regulations to im- plement these interrelated statutory pro- visions, the Treasury Department and the IRS sought to ensure that patients who may require financial assistance — and the pa- tient advocacy groups that assist them — will have access to the information about a hospital facility’s FAP that the patients need in order to effectively seek financial assistance under the FAP. The Treasury Department and the IRS also sought to pre- serve hospital facilities’ flexibility to de- termine the best way to meet the particular health needs of the specific communities they serve. Neither the statute nor these proposed regulations establish specific el- igibility criteria that a FAP must contain. Moreover, aside from prohibiting hospital facilities from charging FAP-eligible indi- viduals more than AGB, neither the statute nor the proposed regulations dictate the amounts or kinds of financial assistance that a FAP must provide. As discussed further in this Explanation of Provisions, these proposed regulations do not provide guidance on the CHNA re- quirements described in section 501(r)(3) or on the consequences described in sec- tions 501(r)(1) and 501(r)(2)(B) for failing to satisfy the section 501(r) requirements. The Treasury Department and the IRS in- tend to issue additional proposed regula- tions addressing the CHNA requirements and the consequences for failing to sat- isfy the section 501(r) requirements and re- sponding to the comments received in re- sponse to Notice 2011–52. 1.Hospital Facilities and Organizations a.Hospital Facilities Because section 501(r)(2)(B) requires a hospital organization to satisfy the require- ments of section 501(r) separately with re- spect to each hospital facility it operates, a number of commenters requested a defi- nition of “hospital facility.” In accordance with section 501(r)(2)(A)(i), the proposed regulations define a hospital facility as a facility that is required by a state to be li- censed, registered, or similarly recognized as a hospital. Except as otherwise pro- vided in future published guidance, a hos- pital organization may treat multiple build- ings operated under a single state license as a single hospital facility. Future published guidance also will address whether a hos- pital organization’s operations in a single building under more than one state license are treated as one or multiple hospital fa- cilities. The proposed regulations refer to hos- pital facilities taking certain actions. Such references are intended to include in- stances in which the hospital organization operating the hospital facility takes action through, or on behalf of, the hospital fa- cility. b.Hospital Organizations In accordance with section 501(r)(2)(A)(i), the proposed regulations provide that a hospital organization includes any organization recognized (or seeking to be recognized) as described in section 501(c)(3) that operates one or more hospital facilities. Section 501(r)(2)(A)(ii) provides that a hospital organization also includes any other organization that the Secretary de- termines has the provision of hospital care as its principal function or purpose constituting the basis for its exemption under section 501(c)(3). These proposed regulations do not include a determination that any other categories of organizations or facilities have the provision of hospital care as their principal function or purpose, but comments are requested regarding whether additional organizations should be included. Moreover, the Treasury De- partment and the IRS intend that any future regulations regarding any such categories of organizations or facilities will apply only prospectively, after an opportunity for notice and comment. Prior to the ef- fective date of any such future regulations, only organizations operating a facility re- quired by a state to be licensed, registered, or similarly recognized as a hospital will be considered “hospital organizations” that must satisfy the requirements under section 501(r). c.Hospital Facilities Located Outside of the United States A number of commenters asked whethersection501(r)willapplytoan organization as a result of its operating a hospital facility located outside of the United States. The proposed regulations provide that, for purposes of determining whether a facility is required by a state to be licensed, registered, or similarly recognized as a hospital, the term “state” includes only the 50 states and the District of Columbia, and not any U.S. territory or foreign country. As a result, a facility located outside of the United States will not be considered a hospital facility under these proposed regulations. Thus, pend- ing any future guidance regarding other categories of hospital organizations or fa- cilities, a hospital organization operating a facility located outside of the United States that is not required to be licensed by any State will not be required to meet the section 501(r) requirements with respect to that facility and an organization will not be considered a hospital organization as a result of operating such a facility. d.Operating Hospital Facilities Through Partnerships or Disregarded Entities Notice 2011–52 notes that the Treasury Department and the IRS intend to include within the definition of “hospital organi- zation” any organization described in sec- tion 501(c)(3) that operates a hospital fa- cility through a disregarded entity, or a joint venture, limited liability company, or August 6, 20121282012–32 I.R.B. other entity treated asa partnership for fed- eral tax purposes. Notice 2011–52 also re- quested comments regarding whether (or under what circumstances) an organiza- tion should not be considered to “operate” a hospital facility for purposes of section 501(r) as a result of its owning a small in- terest (other than a general partner or simi- lar interest) in an entity treated as a partner- ship for federal tax purposes that operates the hospital facility. The proposed regulations provide that a hospital organization includes any or- ganization that operates a hospital facility through a disregarded entity. The Trea- sury Department and the IRS are consid- ering the comments received in response to Notice 2011–52 regarding the operation of hospital facilitiesthrough partnerships and will address this issue in separate guid- ance. e.Government Hospital Organizations A number of commenters requested that the Treasury Department and the IRS pro- vide an exception from the requirements imposed by section 501(r) for certain gov- ernment hospital organizations. For exam- ple, some commenters suggested that the requirements of section 501(r) should not apply to a hospital organization that ex- cludes its income from gross income un- der section 115 but has nonetheless ap- plied for and received recognition as an or- ganization described in section 501(c)(3). Other commenters suggested that the sec- tion 501(r) requirements should not apply to any hospital organization that is a gov- ernmental unit or an affiliate of a govern- mental unit as described in Rev. Proc. 95–48, 1995–2 C.B. 418 (relieving such organizations from the annual filing re- quirement under section 6033). The statutory language of section 501(r) applies to all hospital organizations that are (or seek to be) recognized as described in section 501(c)(3). Section 501(r) does not explicitly address government hospi- tal organizations, nor does it include a spe- cific exception for government hospital or- ganizations. Accordingly, as indicated in Notice 2011–52, the Treasury Department and the IRS intend to apply section 501(r) to every hospital organization that has been recognized (or seeks recognition) as an or- ganization described in section 501(c)(3). As a result, the proposed regulations do not contain any exceptions or special rules for government hospital organizations and are intended to apply to any government hos- pital organization recognized as described in section 501(c)(3). However, in recogni- tion of the unique position of government hospitals, the Treasury Department and the IRS request comments regarding alterna- tive methods a government hospital may use to satisfy the requirements of section 501(r)(4) through 501(r)(6). 2.Failures To Satisfy the Requirements of Section 501(r) Numerous commenters requested guid- ance on the consequences of failing to meet one or more of the requirements of section 501(r). The Treasury Department and the IRS are continuing to consider comments regarding the consequences of failing to meet the requirements of section 501(r) and will address this issue in sepa- rate guidance. 3.Community Health Needs Assessments As described in the Background sec- tion of this preamble, the comment period for Notice 2011–52, which solicited com- ments on anticipated regulatory provisions regarding the CHNA requirements, closed on September 23, 2011. The Treasury Department and the IRS are considering the comments received in response to No- tice 2011–52 and will address the CHNA requirements in separate guidance. Ac- cordingly, these proposed regulations do not provide further guidance regarding the CHNA requirements. Hospital organiza- tions may continue to rely on the antic- ipated regulatory provisions described in Notice 2011–52 with respect to any CHNA made widely available to the public, and any implementation strategy adopted, un- til six months after the date further guid- ance regarding the CHNA requirements is issued. 4.Financial Assistance Policies and Emergency Medical Care Policies In accordance with the statute, the pro- posed regulations require hospital organi- zations to establish written FAPs as well as written emergency medical care policies. a.Financial Assistance Policies The proposed regulations provide that a hospital organization meets the require- ments of section 501(r)(4)(A) with respect to a hospital facility it operates if the hospi- tal organization establishes for that hospi- tal facility a written FAP that applies to, at a minimum, all emergency and other med- ically necessary care provided by the hos- pital facility. In general, a hospital facility’s FAP must include: (1) Eligibility criteria for fi- nancial assistance, and whether such assis- tance includes free or discounted care; (2) the basis for calculating amounts charged to patients; (3) the method for applying for financial assistance; (4) in the case of an organization that does not have a separate billing and collections policy, the actions the organization may take in the event of nonpayment; and (5) measures to widely publicize the FAP within the community served by the hospital facility. While the FAP itself must generally in- clude each of these items of information andmustbemadeavailableonaWebsite and without charge upon request in pub- lic locations in the hospital facility and by mail, the proposed regulations otherwise permit a hospital facility to widely publi- cize its FAP using summaries that do not contain all of the information in the FAP. In addition, the Treasury Department and the IRS recognize that certain details re- lated to the FAP are likely to change reg- ularly and that it may be inefficient in cer- tain circumstances for a hospital facility to have to update its FAP to reflect every such change. As a result, the proposed regula- tions give hospital facilities the option of providing certain information separately from the FAP, as long as the FAP explains how members of the public can readily ob- tain this information free of charge on a Web site and in writing. i. Eligibility Criteria and Basis for Calculating Amounts Charged to Patients A few commenters noted that section 501(r)(4) does not appear to mandate that FAPs contain any particular eligibility cri- teria and asked that hospital facilities be given the flexibility to develop FAP eligi- bility criteria that respond to local needs. Other commenters asked the Treasury De- partment and the IRS to require all FAPs 2012–32 I.R.B.129August 6, 2012 to include certain minimum eligibility cri- teria. Consistent with the statute, the pro- posed regulations do not mandate any particular eligibility criteria and require only that a FAP specify the financial assis- tance, including all discounts and free care, available under the FAP and all of the spe- cific eligibility criteria that an individual must satisfy to receive each such discount, free care, or other level of assistance. If applicable, a FAP must also specify the amounts, such as gross charges, to which any discount percentages specified in the FAP will be applied. At least one commenter recommended that hospital facilities be required to con- sult with members of the community, including representatives of vulnerable or disadvantaged community members, as they develop or revise their FAPs. Al- though the proposed regulations do not include such a requirement, the Treasury Department and the IRS are considering the potential link between the needs of a hospital facility’s community, as deter- mined through the hospital facility’s most recent CHNA, and a hospital facility’s FAP. Comments are requested on this is- sue. In addition,because section 501(r)(5)(A) requires a hospital facility to limit amounts charged for emergency or other medically necessary care provided to FAP-eligible individuals to not more than the amounts generally billed to individuals who have insurance covering such care (AGB), the proposed regulations require the FAP to state that following a determination of FAP-eligibility, an individual will not be charged more than AGB for emergency or other medically necessary care. The FAP must also state which of the permitted methods (described in the sec- tion of this preamble on Limitation on Charges) the hospital facility uses to deter- mine AGB. Finally, if applicable, the FAP must either state the percentage(s) of gross charges the hospital facility applies to determine AGB (the AGB percentage(s)) and how these AGB percentage(s) were calculated or explain how members of the public may readily obtain this information in writing and free of charge. ii. Method for Applying for Financial Assistance Section 501(r)(4)(A)(iii) requires a hos- pital facility’s FAP to include the method for applying for financial assistance under the FAP. Accordingly, the proposed regu- lations require a hospital facility’s FAP to describe how an individual may apply for financial assistance under the FAP. In ad- dition, either the hospital facility’s FAP or FAP application form (including accompa- nying instructions) must describe the infor- mation or documentation the hospital fa- cility may require an individual to submit as part of his or her FAP application and provide certain contact information that an individual can use to obtain assistance with the FAP application process. Financial as- sistance may not be denied based on the omission of information or documentation if such information or documentation is not specifically required by the FAP or FAP application form. iii. Actions That May Be Taken in the Event of Nonpayment Section 501(r)(4)(A)(iv) requires a hos- pital facility that does not have a sepa- rate billing and collections policy to de- scribe in the FAP the actions the hospital facility may take in the event of nonpay- ment. The statute does not define what it means for a hospital facility to have a sep- arate billing and collections policy. The Treasury Department and the IRS propose to define the term “billing and collections policy” as a separate written policy that de- scribes the actions a hospital facility may take in the event of nonpayment in a man- ner that would be sufficient to satisfy sec- tion 501(r)(4)(A)(iv) if the hospital facil- ity had chosen to include the description in its FAP. The Treasury Department and the IRS also propose to define the term “ac- tions a hospital organization may take in the event of nonpayment” to include any extraordinary collection actions described in section 501(r)(6) that a hospital organi- zation may take only after making reason- able efforts to determine whether an indi- vidual is FAP-eligible. Accordingly, to implement the require- ment under section 501(r)(4)(A)(iv), the proposed regulations require either the FAP, or a separate written billing and col- lections policy, to describe the actions that the hospital facility (or other authorized party) may take related to obtaining pay- ment of a bill for medical care provided by the facility, including, but not limited to, any extraordinary collection actions described in section 501(r)(6). Either the FAP or billing and collections policy must also describe the process and time frames the hospital facility (or other authorized party) will use in taking these actions, including any reasonable efforts to deter- mine whether an individual is FAP-eligible described in section 501(r)(6). In addition, the FAP or billing and collections pol- icy must describe the office, department, committee, or other body with the final authority or responsibility for determining that the hospital facility has made rea- sonable efforts to determine whether an individual is FAP-eligible and may there- fore engage in extraordinary collection actions against the individual. In the case of a hospital facility that ful- fills these requirements in a separate writ- ten billing and collections policy rather than in the FAP, the proposed regulations require the hospital facility’s FAP to state that the actions the hospital facility may take in the event of nonpayment are de- scribed in a separate billing and collections policy and explain how members of the public may readily obtain a free copy of this separate policy both on a Web site and upon request. iv. Widely Publicizing the FAP In accordance with section 501(r)(4)(A)(v), the proposed regulations require a FAP to include measures to widely publicize the FAP. One commenter asked that “widely publicize” be defined by example but that it not be defined too narrowly or prescriptively because hos- pital facilities need flexibility to address their particular circumstances. Other commenters recommended requiring use of one or a combination of the following specific measures to widely publicize a FAP: •Posting information on the hospital fa- cility’s Web site; •Distributing information at the hospital facility’s patient access points; •Notifying patients upon admission; •Distributing information with dis- charge materials; August 6, 20121302012–32 I.R.B. •Posting information conspicuously in public areas of the hospital facility (in- cluding admissions areas, emergency rooms, waiting rooms, billing offices, outpatient reception areas, etc.); •Including information with or on billing statements; •Mentioning the FAP when discussing an individual’s bill over the telephone; •Making the FAP available for pub- lic inspection and/or copying without charge at the hospital facility’s prin- cipal, regional, and district offices during regular business hours; •Publicizing the FAP to physicians and community health centers in the com- munity; •Including information regarding the FAP in hospital newsletters or maga- zines; •Including information regarding the FAP in appropriate reports filed with state governments; •Publicizing the FAP through local news media; and/or •Publicizing the FAP through social ser- vice agencies. In addition, several commenters asked that hospital facilities be allowed to pub- licize a summary of the FAP instead of the FAP itself. According to these com- menters, summaries of a FAP are often more easily understood by members of the public. Some commenters also asked that such summaries of the FAP, or the FAP itself, be translated into languages spo- ken by a significant part of the community served by the hospital facility. The proposed regulations require a FAP to include four types of measures that the hospital facility will take to widely publi- cize the FAP. Hospital facilities have the option of summarizing these measures in the FAP itself or explaining in the FAP how members of the public may readily obtain a free written summary of these measures. First, the FAP must include measures the hospital facility will take to make pa- per copies of the FAP, the FAP application form, and a plain language summary of the FAP available upon request and with- out charge, both for distribution in public locations in the hospital facility and by mail. Each of these documents must be made available in English and in the pri- mary language of any populations with limited proficiency in English that consti- tute more than 10 percent of the residents of the community served by the hospital facility. A similar 10 percent threshold is used in certain state laws requiring no- tification about financial assistance, as well as certain federal regulations requir- ing notices or summaries to be issued in non-English languages. See, for example, 26 CFR 54.9815–2719T(e)(3); 29 CFR 2520.102–2(c)(2); 45 CFR 147.136(e)(3). Second, the FAP must include measures the hospital facility will take to inform and notify visitors to the hospital facility about the FAP through a conspicuous public dis- play or other measure(s) reasonably calcu- lated to attract the attention of visitors to the hospital facility. Such measures could include, for example, conspicuously post- ing signs and displaying brochures that provide basic information about the FAP in public locations in the hospital facility. Third, the FAP must include measures the hospital facility will take to inform and notify members of the community served by the hospital facility about the FAP in a manner reasonably calculated to reach those members of the community who are most likely to require financial assistance. Such measures could include, for exam- ple, the distribution of information sheets summarizing the FAP to local public agen- cies and nonprofit organizations that ad- dress the health needs of the community’s low-income populations. For purposes of these proposed regula- tions, “informing and notifying” hospital visitors and community members about a FAP does not require a hospital facility to provide these individuals with the FAP or all of the information in the FAP. Rather, provision of a summary of the FAP or no- tification of the FAP’s existence, combined with instructions on how to obtain more in- formation about the FAP, will suffice. The proposed regulations also make clear that whether a measure is reasonably calculated to attract visitors’ attention or reach members of the community likely to require financial assistance will depend on all of the facts and circumstances, includ- ing the primary languages spoken by the residents of the community served by the hospital facility and other attributes of the community and the hospital facility. Finally, the FAP must include measures the hospital facility will take to make the FAP, FAP application form, and a plain language summary of the FAP widely available on the hospital facility or hos- pital organization’s Web site or on a Web site established and maintained by another entity. The hospital facility must conspic- uously post complete and current versions of these documents, both in English and in the primary language of any populations with limited proficiency in English that constitute more than 10 percent of the residents of the community served by the hospital facility. In addition, any individual with access to the Internet must be able to access, download, view, and print a hard copy of these documents, without requiring spe- cial computer hardware or software (other than software that is readily available to members of the public without payment of any fee) and without payment of a fee to the hospital facility, hospital organization, or other entity maintaining the Web site. Finally, the hospital facility or hospital organization must provide any individual who asks how to access a copy of the FAP, FAP application form, or plain language summary of the FAP online with the direct Web site address, or URL, where these documents are posted. b.Emergency Medical Care Policy A number of commenters opined that the requirement under section 501(r)(4)(B) that a hospital facility establish an emer- gency medical care policy is intended to reflect existing federal law under the Emergency Medical Treatment and Labor Act (EMTALA) and is not intended to create any new requirements other than to set forth pre-existing obligations under federal law in a written policy. To satisfy the requirements of section 501(r)(4)(B), the proposed regulations provide that a hospital facility must es- tablish a written policy that requires the hospital facility to provide, without dis- crimination, care for emergency med- ical conditions (within the meaning of EMTALA) to individuals, regardless of whether they are FAP-eligible. The pro- posed regulations further provide that an emergency medical care policy will gen- erally satisfy this standard if it requires the hospital facility to provide the care for any emergency medical condition that the hospital facility is required to provide under Subchapter G of Chapter IV of Title 42 of the Code of Federal Regulations, 2012–32 I.R.B.131August 6, 2012 the subchapter regarding the Centers for Medicare and Medicaid Services’ stan- dards and certification and including the regulations under EMTALA. Any hospital policy or procedure that discourages individuals from seek- ing emergency medical care, such as demanding that emergency department patients pay before receiving treat- ment or permitting debt collection ac- tivities in the emergency department, may jeopardize a hospital facility’s compliance with EMTALA and with the requirement under 501(r)(4)(B) to establish a nondiscriminatory emergency medical care policy. Accordingly, the proposed regulations provide that unless a hospital facility’s emergency medical care policy prohibits debt collection activities from occurring in the emergency department or in other hospital venues where such activities could interfere with the treatment of emergency medical conditions without discrimination, the hospital facility’s policy will not meet the requirements of section 501(r)(4)(B). c.Establishing the FAP and Other Policies The proposed regulations provide that a hospital organization will have established a FAP, a separate billing and collections policy, or an emergency medical care pol- icy for a hospital facility only if an au- thorized body of the hospital organization has adopted the policy for the hospital fa- cility and the hospital facility has imple- mented the policy. For these purposes, an authorized body of a hospital organi- zation means: (1) Thehospital organiza- tion’s governing body (that is, the board of directors, board of trustees, or equiva- lent controlling body); (2) a committee of the governing body that is permitted under state law to act on behalf of the governing body; or (3) other parties authorized by the governing body of the hospital organiza- tion to act on its behalf (such as, for exam- ple, one or more executives of the hospi- tal facility), to the extent permitted under state law. In the case of a hospital facility (operated by a hospital organization) that is recognized as an entity under state law but is a disregarded entity for federal tax purposes, an authorized body of the hospi- tal organization may also include the gov- erning body of that hospital facility or a committee of, or other parties authorized by, that governing body, as permitted un- der state law. A hospital facility has implemented a policy if it has consistently carried out the policy. One commenter asked whether, for pur- poses of complying with section 501(r)(4), a policy established for a system of multi- ple hospital facilities will qualify as a pol- icy for each hospital facility in the sys- tem. The proposed regulations provide that, while a hospital organization operat- ing multiple hospital facilities must sepa- rately establish a FAP and emergency med- ical care policy for each hospital facil- ity it operates, such policies may contain the same operative terms. The proposed regulations do note, however, that differ- ent AGB percentages and methods of de- termining AGB and the unique attributes of a hospital facility or the community it serves could necessitate that hospital fa- cilities include in their FAPs (or other- wise make available) different information about AGB or different measures to widely publicize the FAP. For example, if a hospi- tal organization operates two hospital fa- cilities, only the first of which serves a community that includes a population with limited proficiency in English that consti- tutes more than 10 percent of the commu- nity’s residents, only the first hospital fa- cility must include in its FAP (or otherwise make available a summary of) measures to widely publicize the FAP in a language other than English. 5.Limitation on Charges The proposed regulations provide that a hospital organization meets the require- ments of section 501(r)(5) with respect to a hospital facility it operates if the hospi- tal facility limits the amount charged for any emergency or other medically neces- sary care it provides to a FAP-eligible in- dividual to not more than the amounts gen- erally billed to individuals with insurance covering that care (AGB). The proposed regulations also require a hospital facility to limit the amount charged for any med- ical care it provides to a FAP-eligible in- dividual to less than the gross charges for that care. a.Amounts Generally Billed In discussing methods to determine AGB, numerous commenters pointed to the Joint Committee on Taxation’s (JCT) statement in the Technical Explanation of the Affordable Care Act that “[i]t is intended that amounts billed to those who qualify for financial assistance may be based on either the best, or an average of the three best, negotiated commercial rates, or Medicare rates.” Staff of the Joint Committee on Taxation, Technical Explanation of the Revenue Provisions of the “Reconciliation Act of 2010,” as Amended, in Combination with the “Pa- tient Protection and Affordable Care Act” (March 21, 2010), at 82 (Technical Expla- nation). A few commenters recommended requiring hospital facilities to use Medi- care rates in determining AGB, while at least one commenter requested that hospital facilities not be required to use Medicare rates. Numerous commenters asked that hospital facilities be permitted to determine AGB by applying an average percentage of gross charges that commer- cial insurers and the patients they cover are, together, expected to pay. A number of commenters recom- mended that AGB should be determined at least annually, and a few commenters asked that AGB be calculated based on past claims paid by commercial insur- ers, such as claims paid over the last six months or over the prior year. In addition, several commenters asked that hospital facilities be permitted to make separate AGB determinations for inpatient and out- patient services. The proposed regulations provide two methods for hospital facilities to use to de- termine AGB. The first method is a “look- back” method based on actual past claims paid to the hospital facility by either Medi- care fee-for-service only or Medicare fee- for-service together with all private health insurers paying claims to the hospital facil- ity (including, in each case, any associated portions of these claims paid by Medicare beneficiaries or insured individuals). The Treasury Department and the IRS believe that the three “best” commercial rates may be difficult to determine because different commercial insurers may negoti- ate the lowest rates for different items and services. Basing AGB on the claims paid by all private health insurers and Medi- August 6, 20121322012–32 I.R.B. care avoids this difficulty by eliminating the need to determine which private health insurers have the lowest rates. Although such an approach allows a hospital facility to include the higher rates paid by health insurers that are not the lowest (or three lowest), it also requires the hospital facility to include the rates paid by Medicare. In addition, basing AGB on the claims paid by all private health insurers and Medi- care is arguably more consistent with the statutory phrase “amounts generally billed to individuals who have insurance” than basing AGB only on claims paid by those private health insurers with the lowest, or three lowest, rates. However, the Trea- sury Department and the IRS request com- ments regarding whether hospital facilities shouldalsohavetheoptionofbasingAGB on claims paid by the private health insurer with the lowest rate or by the three private health insurers with the three lowest rates, and how the lowest rate(s) should be de- termined. The Treasury Department and the IRS also request comments regarding whether hospital facilities should have the option of basing AGB on claims paid by all private health insurers paying claims to the hospital facility, without also including claims paid by Medicare. The second method for determining AGB is “prospective,” in that it requires the hospital facility to estimate the amount it would be paid by Medicare and a Medi- care beneficiary for the emergency or other medically necessary care at issue if the FAP-eligible individual were a Medicare fee-for-service beneficiary. This prospec- tive method is based only on Medicare because the Treasury Department and the IRS expect that such a method is only administrable if based on a single in- surer’s billing and coding processes. The Treasury Department and the IRS request comments regarding whether a hospital facility should also have the option of determining AGB prospectively by es- timating the amount the facility would charge the insured individual and the pri- vate health insurer with the lowest rate (or the insured individuals and three private health insurers with the three lowest rates). These two methods of determining AGB are mutually exclusive, and a hos- pital facility may use only one method to determine AGB. After choosing a par- ticular method, a hospital facility must continue to use that method. The Treasury Department and the IRS request comments on whether a hospital facility should be allowed to change its method of calcu- lating AGB under certain circumstances or following a certain period of time and, if so, under what circumstances or how frequently. Several commenters asked whether Medicare Advantage should be included in the determination of AGB. The pro- posed regulations clarify that for purposes of determining AGB, amounts paid under “Medicare” only include amounts paid under “Medicare fee-for-service,” which is defined as including only Medicare Part A and Part B and excluding Medicare Ad- vantage (or Medicare Part C). For purposes of the proposed regulations, claims paid under Medicare Advantage are treated as claims paid by a private health insurer. Finally, a number of commenters rec- ommended that in states that require spe- cific discounts or otherwise control the amount that may be billed to patients with financial need, those requirements should establish AGB. Given the wide variation among state laws and the advantage of uniformity in applying the federal rules, the Treasury Department and the IRS are proposing to adopt a single federal regula- tory definition of AGB. i. Look-Back Method Under the look-back method for de- termining AGB, a hospital facility must determine AGB for any emergency or other medically necessary care provided to a FAP-eligible individual by multiplying the gross charges for that care by one or more percentages of gross charges, called AGB percentages. The hospital facility must calculate its AGB percentage(s) no less frequently than annually by divid- ing the sum of certain claims paid to the hospital facility by the sum of the associ- ated gross charges for those claims. More specifically, these AGB percentages must be based on all claims that have been paid in full to the hospital facility for emer- gency and other medically necessary care by either Medicare fee-for-service alone or by Medicare fee-for-service and all private health insurers together as the primary payer(s) of these claims during a prior 12-month period. For these purposes, a hospital facility may include in “all claims that have been paid in full” both the por- tions of the claims paid by Medicare or the private insurer and the associated portions of the claims paid by Medicare beneficia- ries or insured individuals in the form of co-insurance, copayments, or deductibles. A hospital facility must begin applying its AGB percentage(s) by the 45th day after the end of the 12-month period the hos- pital facility used in calculating the AGB percentage(s). The Treasury Department and the IRS request comments regarding this look-back method generally, and regarding three aspects of this method in particular. First, comments are requested regard- ing whether a hospital facility using the look-back method should have the option to base its AGB percentage(s) on a rep- resentative sample of claims (rather than all claims) that have been paid in full over a prior 12-month period. Specifically, comments should address how a hospital facility would ensure that such samples are representative and reliable. Second, com- ments are requested regarding whether a hospital facility needs more than 45 days between the end of the 12-month period used in calculating the AGB percentage(s) and the date it must begin applying the AGB percentage(s). Third, comments are requested regarding whether hospital fa- cilities might significantly increase their gross charges after calculating one or more AGB percentages and whether such an in- crease could mean that determining AGB by multiplying current gross charges by an AGB percentage will result in charges that exceed the amounts that are in fact gener- ally billed to those with insurance at the time of the charges. If so, comments are requested regarding whether safeguards should be implemented to offset increases in gross charges after the calculation of the AGB percentage(s), including, for ex- ample, requiring AGB to be determined by applying an AGB percentage not to current gross charges but rather to current gross charges reduced by any percentage increases in gross charges since the AGB percentage was last calculated. As previously noted, numerous com- menters asked that hospital facilities be permitted to determine AGB by applying one average percentage of gross charges. The proposed regulations provide that a hospital facility using the look-back method may calculate one average AGB percentage for all emergency and other 2012–32 I.R.B.133August 6, 2012 medically necessary care provided by the hospital facility. Alternatively, a hospital facility may calculate multiple AGB per- centages for separate categories of care (such as inpatient and outpatient care or care provided by different departments) or for separate items or services, as long as the hospital facility calculates AGB percentages for all emergency and other medically necessary care provided by the hospital facility. ii. Prospective Medicare Method Under the prospective Medicare method, a hospital facility may deter- mine AGB for any emergency or other medically necessary care that the hospital facility provides to a FAP-eligible individ- ual by using the same billing and coding process the hospital facility would use if the individual were a Medicare fee-for-ser- vice beneficiary. The hospital facility may then set AGB for that care at the amount the hospital facility determines would be the amount Medicare and the Medicare beneficiary together would be expected to pay for the care. b.Gross Charges Section 501(r)(5)(B) prohibits the use of gross charges. The proposed regulations define a gross charge (also known as the “chargemaster rate”) as a hospital facility’s full, established price for medical care that the hospital facility consistently and uni- formly charges all patients before applying any contractual allowances, discounts, or deductions. A number of commenters recom- mended that section 501(r)(5)(B)’s pro- hibition on gross charges should apply only to FAP-eligible individuals, noting that such an interpretation is consistent with the JCT’s statement in the Technical Explanation that “[a] hospital facility may not use gross charges * * * when billing individuals who qualify for financial as- sistance.” Technical Explanation, at 82. The proposed regulations adopt this rec- ommendation. The proposed regulations also clarify that the prohibition on the use of gross charges applies to any medical care, not just emergency and medically necessary care, provided to a FAP-eligible individual. Numerous commenters requested that hospital facilities not be prohibited from including the amount of gross charges on a hospital bill as an explanatory item or a starting point for itemizing certain discounts. Commenters stated that this practice is standard in the healthcare indus- try and should not be affected by section 501(r)(5)(B). The proposed regulations make clear that including the gross charges on hospital bills as the starting point to which various contractual allowances, discounts, or deductions are applied is permissible, as long as the gross charges are not the actual amount a FAP-eligible individual is expected to pay. c.Safe Harbor for Certain Charges in Excess of AGB A number of commenters noted that if an individual has yet to submit a FAP ap- plication, a hospital facility will not know at the time of initial and subsequent billing whether the individual is FAP-eligible. The proposed regulations provide that whether an individual is FAP-eligible is determined without regard to whether the individual has applied for assistance under a hospital facility’s FAP. However, the proposed regulations also provide a safe harbor under which a hospital facility will not violate section 501(r)(5) if it charges more than AGB for emergency or other medically necessary care, or charges gross charges for any medical care, to a FAP-el- igible individual who has not submitted a complete FAP application as of the time of the charge, as long as the hospital facility made and continues to make reasonable efforts to determine whether the individ- ual is FAP-eligible (within the meaning of and during the periods required under section 501(r)(6), including by correcting the amount charged if the individual is subsequently found to be FAP-eligible). The Treasury Department and IRS request comments regarding the proposed safe harbor and whether the patient protections provided in section 1.501(r)–6, including the requirements that a hospital facility refund amounts overcharged and seek to reverse previously taken ECAs (except sales of debts) once an individual has been determined to be FAP-eligible, are suffi- cient. 6.Billing and Collection The proposed regulations provide that a hospital organization meets the require- ments of section 501(r)(6) with respect to a hospital facility it operates if the hospital facility does not engage in ECAs against an individual before making reasonable ef- forts to determine whether the individual is FAP-eligible. For these purposes, a hospi- tal facility will be considered to have en- gaged in ECAs against an individual if the hospital facility engages in ECAs against any other individual who has accepted or is required to accept responsibility for the first individual’s hospital bills. In addi- tion, a hospital facility will be considered to have engaged in an ECA against an indi- vidual if any purchaser of the individual’s debt or any debt collection agency or other party to which the hospital facility has re- ferred the individual’s debt has engaged in an ECA against the individual. a.Extraordinary Collection Actions In discussing the scope of the term “ex- traordinary collection actions” (ECAs), many commenters pointed to the JCT’s statement in the Technical Explanation that “extraordinary collections include lawsuits, liens on residences, arrests, body attachments, or other similar collection processes.” Technical Explanation, at 82. A number of these commenters argued that ECAs should be limited to the exam- ples listed in the Technical Explanation, with the term “other similar collection processes” being limited to actions that must be initiated through a legal or judicial process. Other commenters recommended that additional actions related to collections should constitute ECAs or even be prohib- ited altogether, including such actions as deferring or denying care based on a pat- tern of nonpayment, selling patient debts to third parties, referring debts to debt collection agencies, charging interest on patient debts, and any other action beyond sending a patient a bill. A number of com- menters also recommended that reporting to credit agencies should constitute ECAs and pointed to the statement in the Tech- nical Explanation that reasonable efforts include certain actions before “report- ing to credit rating agencies is initiated.” Technical Explanation, at 82. In addition, several commenters suggested that the ex- press approval of a hospital organization’s governing body should be required before a hospital facility it operates is permitted August 6, 20121342012–32 I.R.B. to engage in such actions as wage garnish- ment, freezing bank accounts, or placing liens on patients’ homes or cars. The proposed regulations state that ECAs include any actions taken by a hos- pital facility against an individual related to obtaining payment of a bill for care cov- ered under the hospital facility’s FAP that require a legal or judicial process. ECAs that require a legal or judicial process in- clude, but are not limited to, actions to— •Place a lien on an individual’s prop- erty; •Foreclose on an individual’s real prop- erty; •Attach or seize an individual’s bank account or any other personal property; •Commence a civil action against an in- dividual; •Cause an individual’s arrest; •Cause an individual to be subject to a writ of body attachment; and •Garnish an individual’s wages. In addition, the Treasury Department and the IRS understand that the reporting of adverse information about an individ- ual to consumer credit reporting agencies or credit bureaus is a part of the process of obtaining payment of a hospital bill that can cause significant financial harm to an individual for many years. Reporting to credit agencies is also an activity that is re- stricted in some state laws governing debt collection by hospitals. The proposed reg- ulations provide that ECAs include report- ingtocreditagencies. The final action listed in the proposed regulations as an ECA is the sale of an in- dividual’s debt to another party. A num- ber of commenters suggested that the pro- posed regulations prohibit the sale of debt altogether. Such a prohibition is contained in at least one state law governing debt col- lection by hospitals. The proposed reg- ulations provide that the sale of debt is an ECA because the Treasury Department and the IRS understand that after a hos- pital facility has sold a debt, it may have a more limited ability to control the pur- chaser’s actions to collect the debt. By contrast, when a hospital facility refers an individual’s debt to a debt collection agent or other party without selling the debt (for example, by entering into a contract under which the other party conducts all of the facility’s billing and collections activities pursuant to the hospital facility’s billing and collections policy), a hospital facil- ity can presumably maintain greater con- trol over its third party agent. As a re- sult, the proposed regulations do not de- fine ECAs to include referring an individ- ual’s debt without selling it. The Treasury Department and the IRS request comments regarding whether a hospital facility can maintain sufficient control over the collec- tion actions of parties to which it refers or sells debt and whether either referring debt or selling debt (or both) should constitute ECAs. The proposed regulations do not de- fine ECAs to include deferring or denying care based on a pattern of nonpayment, re- quiring deposits before providing care, or charging interest, although policies allow- ing certain of these actions may not satisfy the emergency medical care policy provi- sion noted in section 4.b of this preamble. In addition, the Treasury Department and the IRS understand that some state laws restrict the degree to which hospitals can engage in these activities and request ad- ditional comments on whether such activ- ities should constitute ECAs. The proposed regulations also do not require a hospital facility to obtain gov- erning body approval before engaging in ECAs. Comments are requested regarding what additional procedural protections, if any, may be appropriate as a part of the rea- sonable efforts to determine FAP-eligibil- ity that a hospital facility must make before engaging in ECAs, discussed in the imme- diately following section 6.b of this pream- ble. b.Reasonable Efforts In discussing the scope of the term “reasonable efforts,” many commenters pointed to the JCT’s statement in the Tech- nical Explanation that reasonable efforts were intended to include “notification by the hospital of its FAP upon admission and in written and oral communications with the patient regarding the patient’s bill, including invoices and telephone calls.” Technical Explanation, at 82. A few com- menters recommended that providing one written summary of a FAP in at least one invoice mailed or otherwise provided to an individual following the provision of hospital services and prior to referring the account to a collection agency should be deemed to constitute “reasonable efforts” to determine the individual’s FAP-eligi- bility. Other commenters recommended that a hospital facility be required to pro- vide at least three notices about the FAP (as well as contact information to request additional information) and wait at least 120 days from the first notice or billing statement before engaging in ECAs. One commenter noted that hospitals have tra- ditionally handled their receivables inter- nally and then turned them over to col- lections agencies after 120 days. Several commenters suggested that individuals be given more than 120 days, such as one year, to apply for financial assistance. The proposed regulations provide that, with respect to any care provided by a hos- pital facility to an individual, the hospi- tal facility will have made reasonable ef- forts to determine whether the individual is FAP-eligible if the hospital facility: (1) Notifies the individual about the FAP; (2) in the case of an individual who submits an incomplete FAP application, provides the individual with information relevant to completing the FAP application; and (3) in the case of an individual who submits a complete FAP application, makes and documents a determination as to whether the individual is FAP-eligible (and meets certain other specified requirements de- scribed later in this preamble). For purposes of meeting these require- ments, the proposed regulations describe both a “notification period” and an “ap- plication period.” The notification period is the period during which the hospital fa- cility must notify anindividual about the FAP. Under the proposed regulations, this period begins on the date care is provided to the individual and ends on the 120th day after the hospital facility provides the in- dividual with the first billing statement for the care. If a hospital facility has met all of the notification requirements and the indi- vidual has failed to submit a FAP applica- tion by the end of the notification period, the hospital facility may engage in ECAs against the individual. However, a hospital facility must accept and process FAP ap- plications submitted by an individual dur- ing a longer “application period” that ends on the 240th day after the hospital facil- ity provides the individual with the first billing statement for the care. The Trea- sury Department and the IRS have pro- posed including both a shorter notification 2012–32 I.R.B.135August 6, 2012 period and a longer application period as a way of balancing the individual’s need for sufficient time to seek financial assistance with the hospital facility’s interest in effi- ciently carrying out its billing processes. The Treasury Department and the IRS re- quest comments regarding other possible ways to achieve this balance. The Treasury Department and the IRS are proposing a notification period of 120 days from the first billing statement be- cause a few commenters suggested that hospital billing cycles are typically 45 days and the Treasury Department and the IRS intend that individuals will receive notice about the FAP with at least three billing statements and then have at least 30 days after the third billing statement to apply for financial assistance before ECAs are initiated. In addition, a 120-day notifi- cation period was selected because hos- pitals are used to dealing with a 120-day period in the context of deeming debts to be bad debts under the Medicare program and because such a period is consistent with some state requirements or recom- mendations to wait 120 days before tak- ing such collection actions as commenc- ing lawsuits, reporting to credit agencies, orreferringtocollectionagencies. Simi- larly, a 240-day period to apply for finan- cial assistance is roughly in the middle of the range of application periods required under various state laws and recommended by some commenters. The Treasury De- partment and the IRS request comments regarding the proposed lengths of the noti- fication period and the application period and/or whether it would be preferable to have only one concurrent period. Finally, the Treasury Department and the IRS recognize that some inpatients staying at a hospital facility for a pro- longed period of time may start receiving billing statements in the mail before be- ing discharged. Comments are requested regarding whether the notification and application periods for such inpatients should start on a date later than the date of the first billing statement (such as the date of discharge) and on the feasibility of this and other approaches to addressing this issue. i. Notification About the FAP To satisfy the notification component of “reasonable efforts” with respect to any care provided to an individual, the pro- posed regulations require a hospital facil- itytodistributeaplainlanguagesummary of the FAP, and offer a FAP application form, to the individual before discharge from the hospital facility. A hospital facil- ity must also include a plain language sum- mary of the FAP with all (and at least three) billing statements for the care and all other written communications regarding the bill provided to the individual during the no- tification period. In addition, the hospital facility must inform the individual about the FAP in all oral communications regard- ing the amount due for the care that occur during the notification period. Finally, the hospital facility must provide the individ- ual with at least one written notice that in- forms the individual about the ECAs the hospital facility (or other authorized party) may take if the individual does not submit a FAP application or pay the amount due by a date (specified in the notice) that is no earlier than the last day of the notification period. The hospital facility must provide this written notice at least 30 days before the deadline specified in the notice. The proposed regulations define a “plain language summary” of the FAP as a written statement that notifies an in- dividual that the hospital facility offers financial assistance under a FAP and also includes the following items of informa- tion in language that is clear, concise, and easy to understand: •A brief description of the eligibility re- quirements and assistance offered un- der the FAP; •The direct Web site address, or URL, and physical location(s) where the in- dividual can obtain copies of the FAP and FAP application form; •Instructions on how the individual can obtainafreecopyoftheFAPandFAP application form by mail; •The contact information of hospital fa- cility staff who can provide the individ- ual with information about the FAP and the FAP application process, as well as of any nonprofit organizations or gov- ernment agencies the hospital facility has identified as capable and available sources of assistance with FAP appli- cations; •A statement of the availability of trans- lations of the FAP, FAP application form, and plain language summary in other languages, if applicable; and •A statement that no FAP-eligible in- dividual will be charged more for emergency or other medically neces- sary care than AGB. The proposed regulations provide that if an individual submits a complete or in- complete FAP application to a hospital fa- cility during the application period, the hospital facility will be deemed to have met the notification requirements with re- spect to the individual as of the time the FAP application is submitted. Thus, once a hospital facility receives a FAP applica- tion from an individual, the hospital fa- cility no longer needs to continue notify- ing that individual about the FAP. How- ever, the submission of a FAP application form during the application period triggers other requirements that the hospital facil- ity must satisfy to have made reasonable efforts to determine whether the individual is FAP-eligible, which are discussed in the immediately following sections 6.b.ii and 6.b.iii of this preamble. Many commenters noted that even when a hospital facility makes reasonable efforts to notify an individual about its FAP and FAP application process, some individuals will decline to apply for finan- cial assistance under the FAP, leaving the hospital facility without the information it needs to determine FAP-eligibility. These commenters asked that a hospital facility not be foreclosed from initiating ECAs when it makes reasonable efforts to notify an individual about its FAP and the indi- vidual does not respond. The Treasury Department and the IRS recognize that some FAP-eligible individ- uals will not submit a FAP application, notwithstanding a hospital facility’s efforts to notify individuals about its FAP. As a re- sult, the proposed regulations provide that, with respect to any care provided to an in- dividual, a hospital facility has made rea- sonable efforts to determine whether the individual is FAP-eligible if the hospital facility meets, and documents that it met, the notification component of reasonable efforts and the individual does not submit a FAP application by the end of the no- tification period (or, if later, the deadline specified by the hospital facility). Once the hospital facility has made reasonable efforts to determine whether an individ- August 6, 20121362012–32 I.R.B. ual is FAP-eligible as a result of notify- ing the individual during the 120-day no- tification period, it may engage in one or more ECAs against the individual. How- ever, even after a hospital facility is per- mitted to engage in ECAs against an indi- vidual, it must still process FAP applica- tions submitted before the end of the appli- cation period in order to have made reason- able efforts to determine whether the indi- vidual is FAP-eligible, as described in the immediately following sections 6.b.ii and 6.b.iii of this preamble. ii. Incomplete FAP Applications The proposed regulations provide that if an individual submits an incomplete FAP application during theapplication period, a hospital facility will have made reason- able efforts to determine whether the indi- vidual is FAP-eligibleonly if it takes three steps. First, if applicable, the hospital fa- cility must suspend any ECAs against the individual (meaning it does not initiate any new ECAs or take further action with re- spect to previously-initiated ECAs). Sec- ond, the hospital facility must provide the individual with a written notice that de- scribes the additional information and/or documentation the individual must submit to complete his or her FAP application and include a plain language summary of the FAP with the written notice. Third, the hospital facility must provide the in- dividual with at least one written notice that informs the individual about the ECAs that the hospital facility or other authorized party may initiate or resume if the individ- ual does not complete the application or pay the amount due by a completion dead- line (specified in the notice) that is no ear- lier than the later of 30 days from the date of the written notice or the last day of the application period. The hospital facility must provide this written notice regarding ECAs at least 30 days before the comple- tion deadline. If a hospital facility provides this re- quired information and suspends any ECAs against the individual, and the individual fails to complete the FAP ap- plication by the completion deadline, the hospital facility will have made reasonable efforts to determine whether the individual is FAP-eligible and thus may initiate or resume ECAs against the individual. If the individual completes the FAP ap- plication by the completion deadline, the proposed regulations provide that the indi- vidual will be considered to have submit- ted a complete FAP application during the application period,and thus the require- ments for complete FAP applications, dis- cussed in the immediately following sec- tion 6.b.iii of this preamble, apply. The Treasury Department and IRS re- quest comments on ways to encourage timely completion of incomplete appli- cations so that hospital facilities may determine whether individuals are FAP-el- igible while still providing individuals with sufficient time to apply for financial assistance. iii. Complete FAP Applications The proposed regulations provide that if a hospital facility receives a complete FAP application from an individual during the application period, the hospital facility will have made reasonable efforts to deter- mine whether the individual is FAP-eligi- ble only if it suspends any ECAs against the individual, makes and documents an eligibility determination in a timely man- ner, and notifies the individual in writing of the determination and the basis for the determination. In addition, if the hospital facility has determined that the individual is FAP-eligible, the hospital facility must take three additional steps in a timely man- ner. First, it must provide the individual with a billing statement that indicates the amount the individual owes as a FAP-eligi- ble individual. This billing statement must also show—or describe how the individual can get information regarding—the AGB for the care provided and how the hospi- tal facility determined the amount the in- dividual owes as a FAP-eligible individ- ual. Second, the hospital facility must re- fund any excess payments made by the in- dividual. Third, the hospital facility must take all reasonably available measures to reverse any ECA (with the exception of a sale of debt) taken against the individual to collect the debt at issue. Accordingly, the hospital facility generally must take mea- sures to vacate any judgment against the individual, lift any liens or levies on the in- dividual’s property, and remove from the individual’s credit report any adverse in- formation reported to a consumer report- ing agency or credit bureau. The Treasury Department and the IRS request comments regarding the feasibility of reversing various ECAs when the hospi- tal facility determines that an individual is FAP-eligible, including in circumstances in which an individual’s debt has been re- ferred or sold to another party. As a general matter, once a hospital fa- cility has taken all of the required steps af- ter receiving a complete FAP application, it has made reasonable efforts to determine whether the individual is FAP-eligible and thus may initiate or resume ECAs against the individual. However, the proposed regulations also containananti-abuserule that provides that a hospital facility will not have made reasonable efforts to deter- mine whether an individual is FAP-eligi- ble if the hospital facility bases a determi- nation that the individual is not FAP-eligi- ble on information the hospital facility has reason to believe is unreliable or incorrect or on information obtained from the indi- vidual under duress or through the use of coercive practices. In addition, the proposed regulations provide that a hospital facility has made reasonable efforts to determine whether an individual is FAP-eligible if it deter- mines that the individual is eligible for the most generous assistance available under its FAP based on information other than that provided by the individual as part of a complete FAP application. For exam- ple, a hospital facility could make reason- able efforts by determining that an individ- ual is eligible for the most generous assis- tance offered under its FAP based on in- formation establishing that the individual is eligible for assistance under one or more means-tested public programs. The Treasury Department and the IRS seek comments on how to provide addi- tional flexibility under the regulations to hospital facilitiesseeking to determine whether an individual is FAP-eligible so that the procedural protections provided under section 501(r)(6) are respected but do not unnecessarily interfere with a hospital facility’s reasonable financial management. Comments are requested on how a hospital facility might reason- ably determine whether an individual is FAP-eligible in ways other than soliciting and processing FAP applications. Specifically, the Treasury Department and the IRS understand that many indi- viduals who are not FAP-eligible (for ex- 2012–32 I.R.B.137August 6, 2012 ample, because they are relatively affluent and/or have adequate insurance coverage) will never submit a complete FAP applica- tion. A hospital facility may wish to make a FAP-eligibility determination based on reliable information early in the billing cy- cle in order to avoid unwarranted inter- ference with its routine billing practices and to avoid the administrative burdens of notifying these non-FAP-eligible individ- uals about the FAP and tracking each in- dividual’s notification and application pe- riods. The Treasury Department and the IRS request comments regarding whether, and under what circumstances, a hospital facility should be permitted to use reliable information, other than that provided by an individual with a complete FAP appli- cation, to make a determination that the individual is not FAP-eligible or is eli- gible for assistance that is less than the most generous assistance offered under the FAP. Comments are also requested regard- ing whether a hospital facility might be able to rely on prior FAP-eligibility de- terminations for a period of time to avoid having to re-determine whether an indi- vidual is FAP-eligible every time he or she receives care. The Treasury Depart- ment and the IRS request comments re- garding what sources of information can reliably and accurately be used to deter- mine FAP-eligibility and whether hospital facilities should therefore have the flexi- bility to use such sources of information rather than being limited to making deter- minations based only on complete FAP ap- plications. iv. Agreements With Other Parties The proposed regulations provide that if a hospital facility refers or sells an individ- ual’s debt to another party during the ap- plication period, the hospital facility will have made reasonable efforts to determine whether the individual is FAP-eligible only if it first obtains (and, to the extent appli- cable, enforces) a legally binding written agreement from the other party to abide by certain requirements. First, a party to which the individual’s debt is referred during the notification period must agree torefrainfromengaginginECAsagainst the individual until the hospital facility has made reasonable efforts to determine whether the individual is FAP-eligible. Second, if the individual submits a FAP application during the application period, the party must suspend any ECAs against the individual untilthe hospital facility has made reasonable efforts to determine whether the individual is FAP-eligible. Third, if the individual submits a FAP application during theapplication period and the hospital facility determines that the individual is FAP-eligible, the party must adhere to procedures specified in the agreement that ensure that the FAP-eligi- ble individual does not pay, and will have no obligation to pay, the party and hospital facility together more than he or she is re- quired to pay as a FAP-eligible individual. If the party, rather than the hospital facility, has the authority to do so, the party must also take all reasonably available measures to reverse any ECA (with the exception of a sale of debt) taken against the individual to collect the debt at issue. Fourth, if the party refers or sells the debt to yet another party during the appli- cation period, the party must obtain a writ- ten agreement from theother party to abide by the three previously-mentioned require- ments. The Treasury Department and the IRS request comments regarding the feasibil- ity of a hospital facility imposing these requirements on the parties to which it sells or refers debt by means of a written agreement. In particular, comments are requested regarding how the regulations should balance the need to ensure that hos- pital facilities satisfy the requirements of section 501(r)(6) with the goal of avoiding unnecessary disruptions and inefficiencies in their billing processes. v. Miscellaneous Issues In order to ensure that individuals have sufficient opportunity to consider whether they might be eligible for assistance un- der the hospital facility’s FAP, the pro- posed regulations also provide that a hos- pital facility will not have made reasonable efforts to determine whether an individ- ual is FAP-eligible simply because it ob- tains a signed waiver from the individual. Thus, a signed statement that the individ- ual does not wish to apply for assistance under the FAP or to receive certain notifi- cations about the FAP will not constitute a determination of FAP-eligibility or satisfy the requirement to make reasonable efforts to determine FAP-eligibility before engag- ing in ECAs against the individual. Finally, the proposed regulations pro- vide that a hospital facility may print any written notice or communication described in this section 6 of the preamble, including any plain language summary of the FAP, on a billing statement or along with other descriptive or explanatory matter, as long as the required information is conspicu- ously placed and of sufficient size to be clearly readable. Effective/Applicability Dates Consistent with the statutory effective date, the proposed regulations provide that, except for the requirements of section 501(r)(3), section 501(r) applies to taxable years beginning after March 23, 2010. The requirements of section 501(r)(3) apply to taxable years beginning after March 23, 2012. The regulations under section 501(r)(4) through 501(r)(6) are proposed to apply for taxable years beginning on or after the date these rules are published in theFed- eral Registeras final or temporary regu- lations. Taxpayers may rely on these pro- posed regulations until final or temporary regulations are issued. The Treasury De- partment and the IRS invite comments on whether, and what type of, transitional re- lief may be necessary. Availability of IRS Documents IRS notices, revenue rulings, and rev- enue procedures cited in this preamble are made available by the Superintendent of Documents, U.S. Government Printing Of- fice, Washington, DC 20402. Special Analyses It has been determined that this notice of proposed rulemaking is not a significant regulatory action as defined in Executive Order 12866, as supplemented by Execu- tive Order 13563. Therefore, a regulatory assessment is not required. It has also been determined that section 553(b) of the Administrative Procedure Act (5 U.S.C. chapter 5) does not apply to this proposed regulation. It is hereby certified that these regulations will not have a significant economic impact on a substantial number of small entities. This certification is based on the fact that the regulations August 6, 20121382012–32 I.R.B. are consistent with the requirements imposed by statute and that the collection of information in the regulation that is subject to the Regulatory Flexibility Act will impose a minimal burden upon the affected organizations. Consistent with the statute, the regulations require hospital facilities to establish two written policies — a financial assistance policy (FAP) and an emergency medical care policy — but much of the work involved in putting such policies into writing need only be performed once. Moreover, while hospital facilities may need to periodically modify these policies to reflect changed circumstances, the proposed regulations attempt to minimize that ongoing burden by giving hospital facilities the option of providing certain information separately from the policy, as long as the policy explains how members of the public can readily obtain this information free of charge. In addition, as a general matter, the regulations describing how a hospital facility makesreasonable efforts to determine eligibility for assistance under its FAP and widely publicizes its FAP are designed to ensure that a hospital facility can meet these requirements by providing basic information about its FAP using pre-existing processes (such as the issuance of billing statements) and resources (such as its Web site and physician networks) in providing this information. Thus, the collection of information in this regulation that is subject to the Regulatory Flexibility Act will not impose a significant economic burden upon the affected organizations. Accordingly, a Regulatory Flexibility Analysis under the Regulatory Flexibility Act (5 U.S.C. chapter 6) is not required. Pursuant to section 7805(f) of the Code, this regulation has been submitted to the Chief Counsel for Advocacy of the Small Business Administration for comment on its impact on small entities. Comments and Requests for Public Hearing Before these proposed regulations are adopted as final regulations, consideration will be given to any comments that are sub- mitted timely to the IRS as prescribed in this preamble under the “Addresses” head- ing. The Treasury Department and the IRS request comments on all aspects of the pro- posed rules. All comments will be avail- able atwww.regulations.govor upon re- quest. A public hearing will be scheduled if requested in writing by any person that timely submits written comments. If a public hearing is scheduled, notice of the date, time, and place for the public hearing will be published in theFederal Register. Drafting Information The principal authors of these proposed regulations are Preston J. Quesenberry and Amber L. Mackenzie, Office of the Chief Counsel (Tax-Exempt and Government Entities). However, other personnel from the Treasury Department and the IRS participated in their development. ***** Proposed Amendments to the Regulations Accordingly, 26 CFR part 1 is proposed to be amended as follows: PART 1—INCOME TAXES Paragraph 1. The authority citation for part 1 continues to read in part as follows: Authority: 26 U.S.C. 7805 * * * Par. 2. Section 1.501(r)–0 is added to read as follows: § 1.501(r)–0. Outline of regulations. This section lists the table of contents for §§ 1.501(r)–1 through 1.501(r)–7. § 1.501(r)–1. Definitions. (a) Application. (b) Definitions. (1) Amounts generally billed (AGB). (2) AGB percentage. (3) Application period. (4) Billing and collections policy. (5) Completion deadline. (6) Disregarded entity. (7) Emergency medical care. (8) Emergency medical conditions. (9) Extraordinary collection action (ECA). (10) Financial assistance policy (FAP). (11) FAP application. (12) FAP application form. (13) FAP-eligible individual. (14) Gross charges. (15) Hospital facility. (16) Hospital organization. (17) Medicare fee-for-service. (18) Notification period. (19) Plain language summary. (20) Primary payer. (21) Private health insurer. (22) Referring. § 1.501(r)–2. Failures to satisfy section 501(r) requirements.[Reserved] § 1.501(r)–3. Community health needs assessments.[Reserved] § 1.501(r)–4. Financial assistance policy and emergency medical care policy. (a) In general. (b) Financial assistance policy. (1) In general. (2) Eligibility criteria and basis for cal- culating amounts charged to patients. (3) Method for applying for financial assistance. (4) Actions that may be taken in the event of nonpayment. (5) Widely publicizing the FAP. (6) Readily obtainable information. (c) Emergency medical care policy. (1) In general. (2) Interference with provision of emer- gency medical care. (3) Relation to federal law governing emergency care. (4) Examples. (d) Establishing the FAP and other poli- cies. (1) In general. (2) Authorized body. (3) Implementing a policy. (4) Establishing a policy for more than one hospital facility. § 1.501(r)–5. Limitation on charges. (a) In general. (b) Amounts generally billed. (1) Look-back method. (2) Prospective Medicare method. (3) Examples. (c) Gross charges. (d) Safe harbor for certain charges in excess of AGB. § 1.501(r)–6. Billing and collection. (a) In general. (b) Extraordinary collection actions. (c) Reasonable efforts. (1) In general. 2012–32 I.R.B.139August 6, 2012 (2) Notification. (3) Incomplete FAP applications. (4) Complete FAP applications. (5) Suspending ECAs while a FAP ap- plication is pending. (6) Waiver does not constitute reason- able efforts. (7) Agreements with other parties. (8) Clear and conspicuous placement. § 1.501(r)–7. Effective/applicability dates. (a) Statutory effective/applicability date. (1) In general. (2) Community health needs assess- ment. (b) Effective/applicability date of regu- lations. Par. 3. Section 1.501(r)–1 is added to read as follows: § 1.501(r)–1. Definitions. (a)Application. The definitions set forth in this section apply to §§ 1.501(r)–2 through 1.501(r)–7. (b)Definitions—(1)Amounts generally billed(AGB) means the amounts generally billed for emergency or other medically necessary care to individuals who have in- surance covering such care, determined in accordance with § 1.501(r)–5(b). (2)AGB percentagemeans a percent- age of gross charges that a hospital facil- ity uses under § 1.501(r)–5(b)(1) to deter- mine the AGB for any emergency or other medically necessary care it provides to a FAP-eligible individual. (3)Application periodmeans the period during which a hospital facility must ac- cept and process an application for assis- tance under its financial assistance policy (FAP) submitted by an individual in order to have made reasonable efforts to deter- mine whether the individual is FAP-eligi- ble. With respect to any care provided by a hospital facility to an individual, the appli- cation period begins on the date the care is provided to the individual and ends on the 240th day after the hospital facility pro- vides the individual with the first billing statement for the care. (4)Billing and collections policymeans a written policy that includes all of the el- ements described in § 1.501(r)–4(b)(4). (5)Completion deadlinemeans the date after which a hospital facility may initiate or resume extraordinary collection actions against an individual who has submitted an incomplete FAP application if that individ- ual has not provided the hospital facility with the missing information and/or docu- mentation necessary to complete the appli- cation. The completion deadline must be specified in a written notice (as described in § 1.501(r)–6(c)(3)(i)(C)) and must be no earlier than the later of— (i) 30 days after the hospital facility pro- vides the individual with this written no- tice; or (ii) The last day of the application pe- riod described in paragraph (b)(3) of this section. (6)Disregarded entitymeans an entity that is generally disregarded as separate from its owner for federal tax purposes un- der § 301.7701–3 of this chapter. One ex- ample of a disregarded entity is a domestic single member limited liability company that does not elect to be classified as an as- sociation taxable as a corporation for fed- eral tax purposes. (7)Emergency medical caremeans care provided by a hospital facility for emer- gency medical conditions. (8)Emergency medical conditions means emergency medical conditions as definedinsection1867oftheSocialSe- curity Act (42 U.S.C. 1395dd). (9)Extraordinary collection action (ECA) means an action described in § 1.501(r)–6(b). (10)Financial assistance policy(FAP) means a written policy that meets the re- quirements described in § 1.501(r)–4(b). (11)FAP applicationmeans the infor- mation and accompanying documentation that a hospital facility requires an individ- ual to submit to apply for financial assis- tance under the facility’s FAP. A FAP ap- plication is considered complete if it con- tains information and documentation suffi- cient for the hospital facility to determine whether the applicant is FAP-eligible and incomplete if it does not contain such in- formation and documentation. (12)FAP application formmeans the application form (and any accompanying instructions) that a hospital facility re- quires an individual to submit as part of his or her FAP application. (13)FAP-eligible individualmeans an individual eligible for financial assistance under a hospital facility’s FAP, without re- gard to whether the individual has applied for assistance under the FAP. (14)Gross charges,orthechargemas- ter rate, means a hospital facility’s full, established price for medical care that the hospital facility consistently and uni- formly charges all patients before applying any contractual allowances, discounts, or deductions. (15) Hospital facilitymeans a facility that is required by a state to be licensed, registered, or similarly recognized as a hospital. Except as otherwise provided in published guidance, a hospital organiza- tion may treat multiple buildings operated under a single state license as a single hospital facility. For purposes of this paragraph (b)(15), the term “state” in- cludes only the 50 states and the District of Columbia and not any U.S. territory or foreign country. References to a hospital facility taking actions include instances in which the hospital organization operating the hospital facility takes action through or on behalf of the hospital facility. (16)Hospital organizationmeans an organization recognized (or seeking to be recognized) as described in section 501(c)(3) that operates one or more hospi- tal facilities, including a hospital facility operated through a disregarded entity. (17)Medicare fee-for-servicemeans health insurance available under Medicare Part A and Part B of Title XVIII of the Social Security Act. (18)Notification periodmeans the pe- riod during which a hospital facility must notify an individual about its FAP in ac- cordance with § 1.501(r)–6(c)(2) in order to have made reasonable efforts to deter- mine whether the individual is FAP-eligi- ble. With respect to any care provided by a hospital facility to an individual, the noti- fication period begins on the first date care is provided to the individual and ends on the 120th day after the hospital facility pro- vides the individual with the first billing statement for the care. (19)Plain language summarymeans a written statement that notifies an individ- ual that the hospital facility offers financial assistance under a FAP and provides the following additional information in lan- guage that is clear, concise, and easy to un- derstand— (i) A brief description of the eligibility requirements and assistance offered under the FAP; August 6, 20121402012–32 I.R.B. (ii) The direct Web site address (or URL) and physical location(s) (including a room number, if applicable) where the individual can obtain copies of the FAP and FAP application form; (iii) Instructions on how the individual can obtain a free copy of the FAP and FAP application form by mail; (iv) The contact information, including the telephone number(s) and physical loca- tion (including a room number, if applica- ble), of hospital facility staff who can pro- vide an individual with information about the FAP and the FAP application process, as well as of the nonprofit organizations or government agencies, if any, that the hospital facility has identified as available sources of assistance with FAP applica- tions; (v) A statement of the availability of translations of the FAP, FAP application form, and plain language summary in other languages, if applicable; and (vi) A statement that no FAP-eligible individual will be charged more for emer- gency or other medically necessary care than AGB. (20)Primary payermeans a health in- surer (whether a private health insurer or a public payer such as Medicare) that pays first on a claim for medical care (usually after a deductible has been paid by the in- sured) up to the limits of the policy or pro- gram, regardless of other insurance cover- age the insured may have. Primary pay- ers are distinguished from secondary pay- ers that pay second on a claim for medi- cal care to the extent payment has not been made by the primary payer. (21)Private health insurermeans any organization that offers insurance for med- ical care that is not a governmental unit describedinsection170(c)(1). Forpur- poses of §1.501(r)–5(b), claims paid under Medicare Advantage (Part C of Title XVIII of the Social Security Act) are treated as claims paid by a private health insurer. (22)Referringan individual’s debt to a debt collection agency or other party in- cludes contracting with, delegating, or oth- erwise using the debt collection agency or other party to collect amounts owed by the individual to the hospital facility while still maintaining ownership of the debt. Par. 4. Sections 1.501(r)–2 and 1.501(r)–3 are added and reserved to read as follows: § 1.501(r)–2. Failures to satisfy section 501(r) requirements.[Reserved]. § 1.501(r)–3. Community health needs assessments.[Reserved]. Par. 5. Sections 1.501(r)–4, 1.501(r)–5, 1.501(r)–6, and 1.501(r)–7 are added to read as follows: § 1.501(r)–4. Financial assistance policy and emergency medical care policy. (a)In general. A hospital organiza- tion meets the requirements of section 501(r)(4) with respect to a hospital facil- ity it operates if the hospital organization establishes for that hospital facility— (1) A written financial assistance pol- icy (FAP) that meets the requirements de- scribed in paragraph (b) of this section; and (2) A written emergency medical care policy that meets the requirements de- scribed in paragraph (c) of this section. (b)Financial assistance policy—(1)In general. To satisfy paragraph (a)(1) of this section, a hospital facility’s FAP must ap- ply to all emergency and other medically necessary care provided by the hospital fa- cility and include— (i) Eligibility criteria for financial assis- tance and whether such assistance includes free or discounted care; (ii) The basis for calculating amounts charged to patients; (iii) The method for applying for finan- cial assistance; (iv) In the case of a hospital facility that does not have a separate billing and collections policy, the actions that may be taken in the event of nonpayment; and (v) Measures to widely publicize the FAP within the community served by the hospital facility. (2)Eligibility criteria and basis for cal- culating amounts charged to patients—(i) In general. To satisfy paragraphs (b)(1)(i) and (b)(1)(ii) of this section, the FAP must— (A) Specify all financial assistance available under the FAP, including all dis- count(s) and free care and, if applicable, the amount(s) (for example, gross charges) to which any discount percentages will be applied; (B) Specify all of the eligibility criteria that an individual must satisfy to receive each such discount, free care, or other level of assistance; (C) State that following a determina- tion of FAP-eligibility, a FAP-eligible indi- vidual will not be charged more for emer- gency or other medically necessary care than the amounts generally billed to indi- viduals who have insurance covering such care (AGB); (D) Describe which method under § 1.501(r)–5(b) the hospital facility uses to determine AGB; and (E) If the hospital facility uses the look-back method described in § 1.501(r)–5(b)(1) to determine AGB, either state the hospital facility’s AGB per- centage(s) and describe how the hospital facility calculated such percentage(s) or explain how members of the public may readilyobtainthisinformationinwriting and free of charge. (ii)Examples. The following examples illustrate this paragraph (b)(2): Example 1. Q is a hospital facility that estab- lishes a FAP that provides assistance to all uninsured and underinsured individuals whose family income is less than or equal to x% of the Federal Poverty Level (FPL), with the level of discount for which an indi- vidual is eligible under Q’s FAP determined based upon the individual’s family income as a percent- age of FPL. Q’s FAP defines the meaning of “unin- sured,” “underinsured,” “family income,” and “Fed- eral Poverty Level” and specifies that all emergency and other medically necessary care provided by Q is covered under the FAP. Q’s FAP also states that Q determines AGB by multiplying the gross charges for any emergency or other medically necessary care it provides to a FAP-eligible individual by 50 per- cent. The FAP states, further, that Q calculated the AGB percentage of 50 percent based on all claims paid in full to Q by Medicare and private health in- surers and the individuals they insured over a speci- fied 12-month period, divided by the associated gross charges for those claims. Q’s FAP contains the fol- lowing chart, specifying each discount available un- der the FAP, the amounts (gross charges) to which these discounts will be applied, and the specific el- igibility criteria for each such discount: 2012–32 I.R.B.141August 6, 2012 Family income as % of FPLDiscount off of gross charges >y% - x% 50%. >z% - y% 75%. ≤z% Free. Q’s FAP also contains a statement that no FAP- eligible in dividual will be charged more for emer- gency or other medically necessary care than AGB because Q’s AGB percentage is 50 percent of gross charges and the most a FAP-eligible individual will be charged is 50 percent of gross charges. Q’s FAP satisfies t he requirements of this paragraph (b)(2). Example 2. R is a hospital facility that establishes a FAP that provides assistance based on household income. R’s FAP defines the meaning of “household income” and specifies that all emergency and other medically necessary care provided by R is covered under the FA P. R’s FAP contains the following chart, specifying the assistance available under the FAP and the specific eligibility criteria for each level of assis- tance offer ed, which R updates occasionally to ac- count for inflation: Household incomeMaximum amount individual will be responsible for paying >$b - $a 40% of gross charges, up to the lesser of AGB or x% of annual household income. >$c - $b 20% of gross charges, up to the lesser of AGB or y% of annual household income. ≤$c$0 (free). R’s F AP contains a statement that no FAP-eligi- ble individual will be charged more for emergency or other medically necessary care than AGB. R’s FAP also states that R determines AGB by multiplying the gross charges for any emergency or other medi- cally necessary care it provides by AGB percentages, whi ch are based on claims paid under Medicare. In addition, the FAP provides a web address individu- als can visit, and a telephone number they can call, if t heywouldliketoobtainaninformationsheetstat- ing R’s AGB percentages and explaining how these AGB percentages were calculated. This information sh eet, which R makes available on its Web site and provides to any individual who requests it, states that R’s AGB percentages are 35 percent of gross charges fo r inpatient care and 60 percent of gross charges for outpatient care. It also states that these percentages were based on all claims paid to R for emergency o r other medically necessary inpatient and outpatient care by Medicare and Medicare beneficiaries over a specified 12-month period, divided by the associated g ross charges for those claims. R’s FAP satisfies the requirements of this paragraph (b)(2). (3)Method for applying for financial assistance—(i)In general.Tosatisfy paragraph (b)(1)(iii) of this section, a hos- pital facility’s FAP must describe how an individual applies for financial assistance under the FAP. In addition, either the hos- pital facility’s FAP or FAP application form (including accompanying instruc- tions) must describe the information and documentation the hospital facility may require an individual to submit as part of his or her FAP application and pro- vide the contact information described in § 1.501(r)–1(b)(19)(iv). The hospital facility may not deny financial assistance under the FAP based on an applicant’s failure to provide information or docu- mentation that the hospital facility’s FAP or FAP application form does not require an in dividual to submit as part of a FAP appl ication. (ii) Example. The following example illu stratesthisparagraph(b)(3): Example. S is a hospital facility with a FAP that bases eligibility solely on an individual’s household inco me. S’s FAP provides that an individual may ap- ply for financial assistance by completing and sub- mitting S’s FAP application form. S’s FAP also de- scr ibes how individuals can obtain copies of the FAP application form. S’s FAP application form contains lines on which the applicant lists all items of house- hol d income received by the applicant’s household over the last three months and the names of the ap- plicant’s household members. The instructions to S’s FA P application form tell applicants where to sub- mit the application and provide that an applicant must attach to his or her FAP application form proof of ho usehold income in the form of the applicant’s most recent federal tax return, payroll check stubs from the last three months, documentation of the applicant’s q ualification for certain specified state means-tested programs, or other reliable evidence of the applicant’s earned and unearned household income. S does not r equire FAP applicants to submit any information or documentation not mentioned in the FAP application form instructions. S’s FAP application form instruc- tions also provide the contact information of hospital facility staff who can provide an applicant with infor- mation about the FAP and FAP application process. S’s FAP satisfies the requirements of this paragraph (b)(3). (4)Actions that may be taken in the event of nonpayment—(i)In general.To satisfy paragraph (b)(1)(iv) of this section, either a hospital facility’s FAP or a separate written billing and collections policy es- tablished by the hospital facility must de- scribe— (A) Any actions that the hospital facility (or other authorized party) may take relat- ing to obtaining payment of a bill for med- ical care, including, but not limited to, any extr aordinary collection actions described in§1 .501(r)–6(b); (B) T he process and time frames the hosp ital facility (or other authorized party) uses in taking the actions described in par agraph (b)(4)(i)(A) of this section, in- clu ding, but not limited to, the reasonable eff orts it will make to determine whether an i ndividual is FAP-eligible before en- gag ing in any extraordinary collection ac tions, as described in § 1.501(r)–6(c); an d (C ) The office, department, committee, or other body with the final authority or re- sp onsibility for determining that the hospi- ta l facility has made reasonable efforts to de termine whether an individual is FAP-el- ig ible and may therefore engage in extra- o rdinary collection actions against the in- d ividual. ( ii)Separate billing and collections p olicy. In the case of a hospital facility t hat satisfies paragraph (b)(1)(iv) of this s ection by establishing a separate written b illing and collections policy, the hospital facility’s FAP must state that the actions the hospital facility may take in the event of nonpayment are described in a separate billing and collections policy and explain how members of the public may readily obtain a free copy of this separate policy. (5)Widely publicizing the FAP—(i)In general. To satisfy paragraph (b)(1)(v) of this section, a FAP must include, or explain how members of the public may readily obtain a free written description of, mea- sures taken by the hospital facility to— August 6, 20121422012–32 I.R.B. (A) Make the FAP, FAP application form, and a plain language summary of the FAP (as defined in § 1.501(r)–1(b)(19)) widely available on a Web site, as de- scribed in paragraph (b)(5)(iv) of this section; (B) Make paper copies of the FAP, FAP application form, and plain language sum- mary of the FAP available upon request and without charge, both in public loca- tions in the hospital facility and by mail, in English and in the primary language of any populations with limited proficiency in English that constitute more than 10 percent of the residents of the community served by the hospital facility; (C) Inform and notify visitors to the hospital facility about the FAP through conspicuous public displays or other mea- sures reasonably calculated to attract visi- tors’ attention; and (D) Inform and notify residents of the community served by the hospital facil- ity about the FAP in a manner reasonably calculated to reach those members of the community who are most likely to require financial assistance. (ii)Meaning of inform and notify.For purposes of paragraphs (b)(5)(i)(C) and (b)(5)(i)(D) of this section, a measure will inform and notify visitors to a hospital facility or residents of a community about the hospital facility’s FAP if the mea- sure, at a minimum,notifies the reader or listener that the hospital facility offers financial assistance under a FAP and in- forms him or her about how or where to obtain more information about the FAP. (iii)Meaning of reasonably calculated. Whether one or more measures to widely publicize a hospital facility’s FAP are rea- sonably calculated to inform and notify visitors to a hospital facility or residents of a community about the hospital facility’s FAP in the manner described in paragraphs (b)(5)(i)(C) and (b)(5)(i)(D) of this section will depend on all of the facts and circum- stances, including the primary language(s) spoken by the residents of the community served by the hospital facility and other at- tributes of the community and the hospital facility. (iv)Widely available on a Web site.For purposes of paragraph (b)(5)(i)(A) of this section, a hospital facility makes its FAP, FAP application form, and plain language summary of the FAP widely available on a Web site only if— (A) The hospital facility conspicuously posts complete and current versions of these documents in English and in the primary language of any populations with limited proficiency in English that consti- tute more than 10 percent of the residents of the community served by the hospital facility on— (1) The hospital facility’s Web site; (2) If the hospital facility does not have its own Web site separate from the hospital organization that operates it, the hospital organization’s Web site; or (3) A Web site established and main- tained by another entity, but only if the Web site of the hospital facility or hospi- tal organization (if the facility or organi- zation has a Web site) provides a conspic- uously-displayed link to the Web page on which the document is posted, along with clear instructions for accessing the docu- ment on that Web site; (B) Any individual with access to the Internet can access, download, view, and print a hard copy of these documents with- out requiring special computer hardware or software (other than software that is readily available to members of the pub- lic without payment of any fee) and with- out payment of a fee to the hospital facility, hospital organization, or other entity main- taining the Web site; and (C) The hospital facility provides any individual who asks how to access a copy of the FAP, FAP application form, or plain language summary of the FAP online with the direct Web site address, or URL, of the web page on which these documents are posted. (v)Limited English proficient pop- ulations. For purposes of paragraphs (b)(5)(i)(B) and (b)(5)(iv)(A) of this sec- tion, a hospital facility may determine whether any language minority with lim- ited proficiency in English constitutes more than 10 percent of the residents of the community served by the hospital facility based on the latest data available from the U.S. Census Bureau or other similarly reliable data. (vi)Examples. The following examples illustrate this paragraph (b)(5): Example 1. (i) Z is a hospital facility whose FAP states that Z will make its FAP, FAP application form, and a plain language summary of its FAP widely available through its Web site. In accordance with its FAP, the home page and main billing page of Z’s Web site conspicuously display the follow- ing message: “Need help paying your bill? You may be eligible for financial assistance. Click h ere for more information.” When readers click on the link, they are taken to a web page that explains the various discounts available under Z’s FAP and the specific eligibility criteria for each such discount. This web page also provides a telephone number and room number of Z that individuals can call or visit for more information about the FAP, as well as the name and contact information of a few nonprofit organizations and government agencies that Z has identified as capable and available sources of assis- tance with FAP applications. In addition, the web page contains prominently-displayed links that allow readers to download PDF files of the FAP and the FAP application form, free of charge. Z provides any individual who asks how to access a copy of the FAP, FAP application form, or plain language summary of the FAP online with the URL of this web page. Z’s FAP includes measures to make the FAP widely available on a Web site within the meaning of paragraph (b)(5)(i)(A) of this section. (ii) Z’s FAP also states that Z will make paper copies of the FAP, FAP application form, and plain language summary of the FAP available upon re- quest and without charge, both by mail and in its billing office, admissions and registrations areas, and emergency room, and will inform and notify visitors to the hospital facility about the FAP in these same locations using signs and brochures. In accordance with its FAP, Z conspicuously displays a sign in large font regarding the FAP in its billing office, admissions and registrations areas, and emergency room. The sign says: “Uninsured? Having trouble paying your hospital bill? You may be eligible for financial assistance.” The sign also provides the URL of the Web page where Z’s FAP and FAP application form can be accessed. In addition, the sign provides a telephone number and room number of Z that individuals can call or visit with questions about the FAP or the FAP application process. Underneath each sign, Z conspicuously displays copies of a brochure that contains all of the information required to be included in a plain language summary of the FAP (as defined in § 1.501(r)–1(b)(19)). Z makes these brochures available in quantities sufficient to meet visitor demand. Z also makes paper copies of its FAP and FAP application form available upon request and without charge in these same locations and by mail. Z’s FAP includes measures to widely publicize the FAP within the meaning of paragraphs (b)(5)(i)(B) and (b)(5)(i)(C) of this section. (iii) In addition, Z’s FAP states that Z will in- form and notify members of the community served by the hospital facility about the FAP through its quar- terly newsletter and by distributing copies of its FAP brochures to physicians and local nonprofit organi- zations and public agencies that address the health needs of low-income people. In accordance with its FAP, Z distributes copies of the brochure and its FAP application form to all of its referring staff physicians and to the community health centers serving its com- munity. Z also distributes copies of these documents to the local health department and to numerous pub- lic agencies and nonprofit organizations in its com- munity that address the health issues and other needs of low-income populations, in quantities sufficient to meet demand. In addition, every issue of the quar- terly newsletter that Z mails to the individuals in its customer database contains a prominently-displayed 2012–32 I.R.B.143August 6, 2012 advertisement informing readers that Z offers finan- cial assistance and that people having trouble paying their hospital bills may be eligible for financial assis- tance. The advertisement also provides readers with the URL of the Web page where Z’s FAP and FAP ap- plication form can be accessed and a telephone num- ber and room number of Z that individuals can call or visit with questions about the FAP or the FAP appli- cation process. Z’s FAP includes measures to widely publicize its FAP within the meaning of paragraph (b)(5)(i)(D) of this section. (iv) Because Z’s FAP includes measures to widely publicize the FAP described in para- graphs (b)(5)(i)(A), (b)(5)(i)(B), (b)(5)(i)(C), and (b)(5)(i)(D)ofthissection,Z’sFAPmeetsthere- quirements of this paragraph (b)(5). Example 2. Assume the same facts asExample 1, except that Z serves a community in which 11 percent of the residents speak Spanish and have limited proficiency in English. Z’s FAP states that Z will provide all of the information described in Example 1,includingtheFAPitself,inbothSpanish and English. In accordance with its FAP, Z translates its FAP, FAP application form, and FAP brochure (which constitutes a plain language summary of the FAP) into Spanish, and displays and distributes Spanish versions of these documents in its hospi- tal facility and in the Spanish-speaking portions of the community it serves, using all of the measures described inExample 1. Moreover, the home page and main billing page of Z’s Web site conspicuously display an “¿Habla Español?” link that takes readers to a web page that summarizes the FAP in Spanish and contains links that allow readers to download PDF files of the Spanish versions of the FAP and FAP application form, free of charge. Z’s FAP meets the requirements of this paragraph (b)(5) by including measures to widely publicize the FAP within the community served by Z. Example 3. Assume the same facts asExample 1, except that instead of including generalized sum- maries of the measures Z will take to widely publicize its FAP in the FAP itself, Z’s FAP states that a task force established by Z with control over a set bud- get will meet at least annually to develop and adopt a plan to widely publicize Z’s FAP. The FAP further states that the task force will summarize this plan in a one-page information sheet that will be made avail- able upon request in Z’s billing office and posted on the Web page through which Z makes its FAP and FAP application form widely available. In year 1, the task force considers the needs of Z’s patients and the surrounding community and adopts and implements a plan to take all of the measures described inExam- ple 1. The task force prepares a one-page information sheet summarizing this plan that is made available as described in the FAP. Z’s FAP meets the requirements of this paragraph (b)(5) in year 1 by including mea- sures to widely publicize the FAP within the commu- nity served by Z. (6)Readily obtainable information.For purposes of this paragraph (b), members of the public may readily obtain informa- tion if a hospital facility makes the infor- mation available free of charge both on a Web site and in writing upon request in a manner similar to that described in para- graphs (b)(5)(i)(A) and (b)(5)(i)(B) of this section. (c)Emergency medical care pol- icy—(1)In general. To satisfy paragraph (a)(2) of this section, a hospital facility must establish a written policy that re- quires the hospital facility to provide, without discrimination, care for emer- gency medical conditions to individuals regardless of whether they are FAP-eligi- ble. (2)Interference with provision of emer- gency medical care. A hospital facility’s emergency medical care policy will not be described in paragraph (c)(1) of this sec- tion unless it prohibits the hospital facil- ity from engaging in actions that discour- age individuals from seeking emergency medical care, such as by demanding that emergency department patients pay before receiving treatment for emergency medi- cal conditions or by permitting debt col- lection activities in the emergency depart- ment or in other areas of the hospital fa- cility where such activities could interfere with the provision, without discrimination, of emergency medical care. (3)Relation to federal law governing emergency medical care. Subject to para- graph (c)(2) of this section, a hospital fa- cility’s emergency medical care policy will be described in paragraph (c)(1) of this section if it requires the hospital facility to provide the care for emergency medi- cal conditions that the hospital facility is required to provide under Subchapter G of Chapter IV of Title 42 of the Code of Fed- eral Regulations (or any successor regula- tions). (4)Examples. The following examples illustrate this paragraph (c): Example 1. F is a hospital facility with a ded- icated emergency department that is subject to the Emergency Medical Treatment and Labor Act (EMTALA) and is not a critical access hospital. F establishes a written emergency medical care policy requiring F to comply with EMTALA by providing medical screening examinations and stabilizing treatment and referring or transferring an individual to another facility, when appropriate, and to provide emergency services in accordance with 42 CFR 482.55 (or any successor regulation). F’s emergency medical care policy also states that F prohibits any actions that would discourage individuals from seeking emergency medical care, such as by demanding that emergency department patients pay before receiving treatment for emergency medical conditions or permitting debt collection activities in the emergency department or in other areas of the hospital facility where such activities could interfere with the provision, without discrimination, of emergency medical care. F’s emergency medical care policy is described in paragraph (c)(1) of this section. Example 2. G is a rehabilitation hospital facility. G does not have a dedicated emergency depart- ment, nor does it have specialized capabilities that would make it appropriate to accept transfers of individuals who need stabilizing treatment for an emergency medical condition. G establishes a writ- ten emergency medical care policy that addresses how it appraises emergencies, provides initial treat- ment, and refers or transfers an individual to another facility, when appropriate, in a manner that com- plies with 42 CFR 482.12(f)(2) (or any successor regulation). G’s emergency medical care policy also states that G prohibits any actions that would discourage individuals from seeking emergency medical care, such as by permitting debt collection activities in any areas of the hospital facility where such activities could interfere with the provision, without discrimination, of emergency medical care. G’s emergency medical care policy is described in paragraph (c)(1) of this section. (d)Establishing the FAP and other poli- cies—(1)In general. A hospital organi- zation has established a FAP, a billing and collections policy, or an emergency medi- cal care policy for a hospital facility only if an authorized body ofthe hospital organi- zation has adopted the policy for the hospi- tal facility and the hospital facility has im- plemented the policy. (2)Authorized body. For purposes of this paragraph (d), an authorized body of a hospital organization means— (i) The governing body (that is, the board of directors, board of trustees, or equivalent controlling body) of the hospi- tal organization; (ii) A committee of the governing body, which may be composed of any individu- als permitted under state law to serve on such a committee, to the extent that the committee is permitted by state law to act on behalf of the governing body; (iii) To the extent permitted under state law, other parties authorized by the gov- erning body of the hospital organization to act on its behalf; or (iv) In the case of a hospital facility (operated by the hospital organization) that has its own governing body and is recognized as an entity under state law but is a disregarded entity for federal tax purposes, the governing body of that dis- regarded entity (or a committee of or other parties authorized by that governing body as described in paragraphs (d)(2)(ii) or (d)(2)(iii) of this section). (3)Implementing a policy. For pur- poses of this paragraph (d), a hospital facil- August 6, 20121442012–32 I.R.B. ity has implemented a policy if the hospi- tal facility has consistently carried out the policy. (4)Establishing a policy for more than one hospital facility. Although a hospi- tal organization operating more than one hospital facility must separately establish a FAP and emergency medical care policy for each hospital facility it operates, such policies may contain the same operative terms. However, different AGB percent- ages and methods of determining AGB and the unique attributes of the communities that different hospital facilities serve may require the hospital facilities to include in their FAPs (or otherwise make available) different information regarding AGB and different measures to widely publicize the FAP in order to meet the requirements of paragraphs (b)(2) and/or (b)(5) of this sec- tion. § 1.501(r)–5. Limitation on charges. (a)In general. A hospital organiza- tion meets the requirements of section 501(r)(5) with respect to a hospital facility it operates if the hospital facility limits the amount charged for care it provides to any individual who is eligible for assistance under its financial assistance policy (FAP) to— (1) In the case of emergency or other medically necessary care, not more than the amounts generally billed to individu- als who have insurance covering such care (AGB), as determined under paragraph (b) of this section; and (2) In the case of all other medical care, less than the gross charges for such care, as described in paragraph (c) of this section. (b)Amounts generally billed.Inorder to meet the requirements of paragraph (b)(1) of this section, a hospital facil- ity must determine AGB for emergency or other medically necessary care using a method described in either paragraph (b)(1) or (b)(2) of this section. A hospital facility may use only one of these meth- ods to determine AGB. After choosing a particular method, a hospital facility must continue to use that method. (1)Look-back method—(i)In general. A hospital facility may determine AGB for any emergency or other medically nec- essary care it provides to a FAP-eligible individual by multiplying the hospital fa- cility’s gross charges for the care provided to the individual by one or more percent- ages of gross charges (AGB percentages). The hospital facility must calculate its AGB percentage(s) at least annually by dividing the sum of all claims for emer- gency and other medically necessary care described in either paragraph (b)(1)(i)(A) or (b)(1)(i)(B) of this section that have been paid in full to the hospital facility during a prior 12-month period by the sum of the associated gross charges for those claims: (A) Claims paid by Medicare fee-for- service as the primary payer, including any associated portions of the claims paid by Medicare beneficiaries in the form of co-insurance or deductibles; or (B) Claims paid by both Medicare fee- for-service and all private health insurers as primary payers, together with any as- sociated portions of these claims paid by Medicare beneficiaries or insured individ- uals in the form of co-payments, co-insur- ance, or deductibles. (ii)One or multiple AGB percentages. A hospital facility’s AGB percentage that is calculated using the method described in this paragraph (b)(1) may be one av- erage percentage of gross charges for all emergency and other medically necessary care provided by the hospital facility. Al- ternatively, a hospital facility may calcu- late multiple AGB percentages for sepa- rate categories of care (such as inpatient and outpatient care or care provided by dif- ferent departments) or for separate items or services, as long as the hospital facility calculates AGB percentages for all emer- gency and other medically necessary care provided by the hospital facility. (iii)Start date for applying AGB per- centages. For purposes of determining AGB under this paragraph (b)(1), with re- spect to any AGB percentage that a hospi- tal facility has calculated, the hospital fa- cility must begin applying the AGB per- centage by the 45th day after the end of the 12-month period the hospital facility used in calculating the AGB percentage. (2)Prospective Medicare method.As an alternative to the method described in paragraph (b)(1) of this section, a hospital facility may determine AGB for any emer- gency or other medically necessary care provided to a FAP-eligible individual by using the billing and coding process the hospital facility would use if the FAP-eli- gible individual were a Medicare fee-for- service beneficiaryand setting AGB for the care at the amount the hospital facil- ity determines would be the amount Medi- care and the Medicare beneficiary together would be expected to pay for the care. (3)Examples. The following examples illustrate this paragraph (b): Example 1. On January 15 of year 1, Y, a hospital facility, generates data on all claims paid to it in full for emergency or other medically necessary care by all private health insurersand Medicare fee-for-ser- vice as primary payers over the immediately preced- ing calendar year. Y determines that it received a to- tal of $360 million on these claims from the private health insurers and Medicare and another $40 mil- lion from their insured patients and Medicare bene- ficiaries in the form of deductibles, co-insurance, and co-payments. Y’s gross charges for these claims to- taled $800 million. Y calculates that its AGB percent- age is 50 percent of gross charges ($400 million/$800 million x 100). Y determines AGB for any emer- gency or other medically necessary care it provides to a FAP-eligible individual between February 1 of year 1 (less than 45 days after the end of the 12-month claim period) and January 31 of year 2 by multiplying the gross charges for the care provided to the individ- ual by 50%. Y has determined AGB in accordance with this paragraph (b). Example 2. On September 20 of year 1, X, a hos- pital facility, generates data on all claims paid to it in full for emergency or other medically necessary care by Medicare fee-for-serviceas the primary payer over the12monthsendingonAugust31ofyear1.Xde- termines that, of these claims for inpatient services, it received a total of $80 million from Medicare and another $20 million from Medicare beneficiaries in the form of co-insurance or deductibles. X’s gross charges for these inpatient claims totaled $250 mil- lion. Of the claims for outpatient services, X received a total of $100 million from Medicare and another $25 million from Medicare beneficiaries. X’s gross charges for these outpatient claims totaled $200 mil- lion. X calculates that its AGB percentage for inpa- tient services is 40 percent of gross charges ($100 mil- lion/$250 million x 100) and its AGB percentage for outpatient services is 62.5percent of gross charges ($125 million/$200 million x 100). Between October 15 of year 1 (45 days after the end of the 12-month claim period) and October 14 of year 2, X determines AGB for any emergency or other medically necessary inpatient care it provides to a FAP-eligible individ- ual by multiplying the gross charges for the inpatient care it provides to the individual by 40% and AGB for any emergency or other medically necessary out- patient care it provides to a FAP-eligible individual by multiplying the gross charges for the outpatient care it provides to the individual by 62.5%. X has deter- mined AGB in accordance with this paragraph (b). Example 3. Z is a hospital facility. Whenever Z provides emergency or other medically necessary care to a FAP-eligible individual, Z determines the AGB for the care by using the billing and coding process it would use if the individual were a Medi- care fee-for-service beneficiary and setting AGB for the care at the amount it determines Medicare and the Medicare beneficiary together would be expected to pay for the care. Z determines AGB in accordance with this paragraph (b). 2012–32 I.R.B.145August 6, 2012 (c)Gross charges. A hospital facil- ity must charge a FAP-eligible individual less than the gross charges for any medi- cal care provided to that individual. How- ever, a billing statement issued to a FAP-el- igible individual for medical care provided by a hospital facility may state the gross charges for such care as the starting point to which various contractual allowances, discounts, or deductions are applied, as long as the actual amount the individual is expected to pay is less than the gross charges for such care. (d)Safe harbor for certain charges in excess of AGB. A hospital facility will be deemed to meet the requirements of para- graph (a) of this section, even if it charges more than AGB for emergency or other medically necessary care (or gross charges for any medical care) provided to a FAP-el- igible individual if— (1) The FAP-eligible individual has not submitted a complete FAP application to the hospital facility as of the time of the charge; and (2) The hospital facility has made and continues to make reasonable efforts to de- termine whether the individual is FAP-eli- gible, as described in § 1.501(r)–6(c), dur- ing the applicable time periods described in that section (including by correcting the amount charged if the individual is subse- quently found to be FAP-eligible). § 1.501(r)–6. Billing and collection. (a)In general. A hospital organiza- tion meets the requirements of section 501(r)(6) with respect to a hospital facility it operates if the hospital facility does not engage in extraordinary collection actions (ECAs), as defined in paragraph (b) of this section, against an individual before the hospital facility has, consistent with para- graph (c) of this section, made reasonable efforts to determine whether the individual is eligible for assistance under its financial assistance policy (FAP). For purposes of this section, with respect to any debt owed by an individual for care provided by a hospital facility— (1) ECAs against the individual include ECAs against any other individual who has accepted or is required to accept responsi- bility for the individual’s hospital bills; and (2) The hospital facility will be deemed to have engaged in an ECA against the in- dividual if any purchaser of the individ- ual’s debt or any debt collection agency or other party to which the hospital facility has referred the individual’s debt has en- gaged in an ECA against the individual. (b)Extraordinary collection actions. ECAs are actions taken by a hospital facility against an individual related to ob- taining payment of a bill for care covered under the hospital facility’s FAP that re- quire a legal or judicial process or involve selling an individuals’ debt to another party or reporting adverse information about the individual to consumer credit reporting agencies orcredit bureaus. For purposes of this paragraph (b), actions that require a legal or judicial process include, but are not limited to, actions to— (1)Placealienonanindividual’sprop- erty; (2) Foreclose on an individual’s real property; (3) Attach or seize an individual’s bank account or any other personal property; (4) Commence a civil action against an individual; (5) Cause an individual’s arrest; (6) Cause an individual to be subject to a writ of body attachment; and (7) Garnish an individual’s wages. (c)Reasonable efforts—(1)In general. With respect to any care provided by a hos- pital facility to an individual, the hospi- tal facility will have made reasonable ef- forts to determine whether the individual is FAP-eligible only if the hospital facility— (i) Notifies the individual about its FAP during the notification period (as defined in § 1.501(r)–1(b)(18)), as described in paragraph (c)(2) of this section; (ii) In the case of an individual who submits an incomplete FAP application during the application period (as defined in § 1.501(r)–1(b)(3)), meets the require- ments described in paragraph (c)(3) of this section; and (iii) In the case of an individual who submits a complete FAP application during the application period, meets the require- ments described in paragraph (c)(4) of this section. (2)Notification—(i)In general. Except as provided in paragraph (c)(2)(ii) of this section, with respect to any care provided by a hospital facility to an individual, a hospital facility will have notified the indi- vidual about its FAP for purposes of para- graph (c)(1)(i) of this section only if the hospital facility— (A) Distributes a plain language summary of the FAP (as defined in § 1.501(r)–1(b)(19)) and offers a FAP application form to the individual before discharge from the hospital facility; (B) Includes a plain language summary of the FAP with all (and at least three) billing statements for the care and all other written communications regarding the bill provided to the individual during the noti- fication period; (C) Informs the individual about the FAP in all oral communications with the individual regarding the amount due for the care that occur during the notification period; and (D) Provides the individual with at least one written notice that— (1) Informs the individual about the ECAs the hospital facility or other autho- rized party may take if the individual does not submit a FAP application or pay the amount due by a deadline (specified in the notice) that is no earlier than the last day of the notification period; and (2) Is provided to the individual at least 30 days before the deadline specified in the written notice. (ii)Notification when FAP application is submitted. If an individual submits a complete or incomplete FAP application to a hospital facility during the application period, the hospital facility will be deemed to have notified the individual about its FAP for purposes of paragraph (c)(1)(i) of this section as of the day the application is submitted. However, to have made reason- able efforts to determine whether such an individual is FAP-eligible, the hospital fa- cility must meet the requirements of para- graphs (c)(3) and (c)(4) of this section, as applicable. (iii)When no FAP application is sub- mitted. If an individual fails to submit a FAP application during the notification period (or, if later, by the deadline speci- fied in the written notice described in para- graph (c)(2)(i)(D) of this section) and the hospital facility has notified (and docu- mented that it has notified) the individual as described in paragraph (c)(2)(i) of this section, the hospital facility will have satis- fied paragraph (c)(1)(i) of this section. Un- til and unless the individual subsequently submits a FAP application during the re- mainder of the application period, para- graphs (c)(1)(ii) and (c)(1)(iii) do not ap- ply. As a result, the hospital facility will August 6, 20121462012–32 I.R.B. have made reasonable efforts to determine whether the individual is FAP-eligible and may engage in one or more ECAs against the individual. (iv)Example. The following example illustratesthisparagraph(c)(2): Example. Individual A receives care from hospi- tal facility T on February 1 and February 2. When A is discharged from T on February 2, T gives A its FAP application form and a plain language sum- maryofitsFAP.OnMarch1,April15,andMay30, T sends A billing statements that include a one-page insert that provides a plain language summary of the FAP. With the May 30 billing statement, T also in- cludes a letter that informs A that if she does not pay the amount owed or submit a FAP application form by June 29 (120 days after the first billing statement was provided on March 1), T may report A’s delin- quency to credit reporting agencies, seek to obtain a judgment against A, and, if such a judgment is ob- tained, seek to attach and seize A’s bank account or other personal property, which are the only ECAs that T (or any party to which T refers A’s debt) may take in accordance with T’s billing and collections policy. T does not have any other written or oral communi- cations with A about her bill before June 29. T keeps electronic records showing that it provided a plain language summary and FAP application to A on dis- charge and included the letter regarding ECAs and the plain language summaries with the billing statements sent to A. A does not submit a FAP application form by June 29. T has made reasonable efforts to deter- mine whether A is FAP-eligible, and thus may engage in ECAs against A, as of June 30. (3)Incomplete FAP applications—(i) In general. With respect to any care pro- vided by a hospital facility to an individual, if the individual submits an incomplete FAP application during the application pe- riod, the hospital facility will have made reasonable efforts to determine whether the individual is FAP-eligible only if the hospital facility— (A) Suspends any ECAs against the in- dividual as described in paragraph (c)(5) of this section; (B) Provides the individual with a writ- ten notice that describes the additional in- formation and/or documentation required under the FAP or FAP application form that the individual must submit to the hos- pital facility to complete his or her FAP application and includes a plain language summary of the FAP with this notice; and (C) Provides the individual with at least one written notice that— (1) Informs the individual about the ECAs the hospital facility or other au- thorized party may initiate or resume if the individual does not complete the FAP application or pay the amount due by a completion deadline (specified in the no- tice) that is no earlier than the later of the last day of the application period or 30 days after the hospital facility provides the individual with the written notice; and (2) Is provided to the individual at least 30 days before the completion deadline. (ii)FAP application completed by the completion deadline. If an individual who has submitted an incomplete FAP appli- cation during the application period com- pletes the FAP application by the comple- tion deadline, the individual will be con- sidered to have submitted a complete FAP application during the application period, and the hospital facility will therefore only have made reasonable efforts to determine whether the individual is FAP-eligible if it meets the requirements for complete FAP applications described in paragraph (c)(4) of this section. (iii)FAP application not completed by the completion deadline. If an indi- vidual who submits an incomplete FAP application to a hospital facility during the application period fails to complete the FAP application by the completion deadline and the hospital facility has met the requirements described in paragraph (c)(3)(i) of this section, the hospital fa- cility will have made reasonable efforts to determine whether the individual is FAP-eligible and may initiate or resume ECAs against the individual after the com- pletion deadline. (iv)Examples. The following examples illustrate this paragraph (c)(3): Example 1. (i) Assume the same facts as the ex- ample in paragraph (c)(2)(iv) of this section and the following additional facts: A submits an incomplete FAP application to T on October 13, two weeks be- fore the last day of the application period on Octo- ber 27 (240 days after the first billing statement was provided on March 1). Eligibility for assistance un- der T’s FAP is based solely on an individual’s fam- ily income and the instructions to T’s FAP applica- tion form require applicants to attach certain docu- mentation verifying family income to their applica- tion forms. The FAP application form that A submits to T on October 13 includes all of the required income information, but A fails to attach the required docu- mentation verifying her family income. After receiv- ing A’s incomplete FAP application on October 13, T does not initiate any new ECAs against A and does not take any further action on the ECAs T previously initiated against A. On October 15, a member of T’s staff calls A to inform her that she failed to attach any of the required documentation of her family income and explain what kind of documentation A needs to submit and how she can submit it. On October 16, T sends a letter to A explaining the kind of documen- tation of family income that A must provide to T to complete her application and informing A about the ECAs that T (or any other authorized party) may initi- ate or resume against A if A does not submit the miss- ing documentation or pay the amount due by Novem- ber 15 (30 days after October 16). T includes a plain language summary of the FAP with the letter. T has met the requirements of this paragraph (c)(3). (ii) On November 15, A provides T with the miss- ing documentation. Because A provides the miss- ing documentation by the completion deadline, she has submitted a complete FAP application during the application period. As a result, to have made rea- sonable efforts to determine whether A is FAP-eli- gible, T must assess the documentation to determine whether A is FAP-eligible and otherwise meet the re- quirements for complete FAP applications described in paragraph (c)(4) of this section. Example 2. Individual B receives care from hos- pital facility U on January 10. U has established a FAP that provides assistance to all individuals whose household income is less than $y, and the instruc- tions to U’s FAP application form specify the docu- mentation that applicants must provide to verify their household income. Upon discharge, U’s staff gives B a plain language summary of the FAP and a copy of its FAP application form. On January 20, B submits a FAP application form to U indicating that he has household income of less than $y. The FAP applica- tion form includes all of the required income informa- tion, but B fails to attach the required documentation verifying household income. On February 1, U sends B the first billing statement for the care and includes with the statement another plain language summary of the FAP. U also includes with the billing statement a letter informing B that the income information he provided on his FAP application form indicates that he may be eligible to pay only x% of the amount stated on the billing statement if he can provide docu- mentation that verifies his household income. In ad- dition, this letter describes the type of documentation (also described in the instructions to U’s FAP appli- cation form) that B needs to provide to complete his FAP application. By August 30, B has not provided the missing documentation. U sends B a written no- tice on August 30 informing him about the ECAs U (or any other authorized party) may initiate against B if B does not submit the missing documentation or pay the amount due by September 29 (240 days after the first billing statement was provided on February 1 and the last day of the application period). B fails to provide the missing documentation by September 29. U has made reasonable efforts to determine whether B is FAP-eligible, and thus may engage in ECAs against B, as of September 30. (4)Complete FAP applications—(i)In general. With respect to any care provided by a hospital facility to an individual, if the individual submits a complete FAP ap- plication during the application period, the hospital facility will have made reasonable efforts to determine whether the individual is FAP-eligible only if the hospital facility does the following in a timely manner— (A) Suspends any ECAs against the in- dividual as described in paragraph (c)(5) of this section; 2012–32 I.R.B.147August 6, 2012 (B) Makes and documents a determina- tion as to whether the individual is FAP-el- igible; (C) Notifies the individual in writing of the eligibility determination (including, if applicable, the assistance for which the individual is eligible) and the basis for this determination; (D) If the hospital facility determines the individual is FAP-eligible, does the fol- lowing— (1) Provides the individual with a billing statement that indicates the amount the individual owes as a FAP-eligible in- dividual and shows, or describes how the individual can get information regarding, the AGB for the care and how the hospital facility determined the amount the indi- vidual owes as a FAP-eligible individual; (2) If the individual has made payments to the hospital facility (or any other party) for the care in excess of the amount he or she is determined to owe as a FAP-eligible individual, refunds those excess payments; and (3) Takes all reasonably available mea- sures to reverse any ECA (with the ex- ception of a sale of debt) taken against the individual to collect the debt at issue; such reasonably available measures gener- ally include, but are not limited to, mea- sures to vacate any judgment against the individual, lift any lien or levy on the in- dividual’s property, and remove from the individual’s credit report any adverse in- formation that was reported to a consumer reporting agency or credit bureau. (ii)Determination based on complete FAP applications. If a hospital facility has met the requirements described in paragraph (c)(4)(i) of this section and not violated the anti-abuse rule described in paragraph (c)(4)(iii) of this section, the hospital facility has made reasonable ef- forts to determine whether the individual is FAP-eligible and may initiate or resume ECAs against the individual. To have made reasonable efforts to determine the FAP-eligibility of an individual who has submitted a complete FAP application during the application period, the hospital facility must meet the requirements de- scribed in this paragraph (c)(4) regardless of whether the hospital facility has previ- ously made such reasonable efforts under paragraphs (c)(2)(iii) or (c)(3)(iii) of this section. (iii)Anti-abuse rule for complete FAP applications. A hospital facility will not have made reasonable efforts to determine whether an individual is FAP-eligible if the hospital facility bases its determination that the individual is not FAP-eligible on information that the hospital facility has reason to believe is unreliable or incorrect or on information obtained from the indi- vidual under duress or through the use of coercive practices. For purposes of this paragraph (c)(4)(iii), a coercive practice includes delaying or denying emergency medical care to an individual until the in- dividual has provided the requested infor- mation. (iv)Presumptive eligibility permitted. A hospital facility will have made reason- able efforts to determine whether an indi- vidual is FAP-eligible if the hospital facil- ity determines that the individual is eligi- bleforthemostgenerous assistance (in- cluding free care) available under the FAP based on information other than that pro- vided by the individual as part of a com- plete FAP application and the hospital fa- cility meets the requirements described in paragraph (c)(4)(i) of this section. (v)Examples. The following examples illustrate this paragraph (c)(4): Example 1. V is a hospital facility with a FAP under which the specific assistance for which an in- dividual is eligible depends exclusively upon that in- dividual’s household income. The most generous as- sistance offered for care under V’s FAP is 90 percent off of gross charges up to a maximum amount due of $1,000. On March 3, D, an individual, receives care from V, the gross charges for which are $500. Al- though D does not submit a FAP application to V, V learns that D is eligible for certain benefits under a state program that bases eligibility on household in- come. Based on this knowledge, V determines that D is eligible under V’s FAP to receive the most gen- erous assistance under the FAP, resulting in D owing $50 (90 percent off of the $500 in gross charges) for the March 3 care. V documents this determination, and, on March 21, sends D a billing statement that in- forms him that V determined he was eligible for the 90% discount based on his eligibility for the benefits under the state program and the fact that his bill, after the discount, was not more than $1,000. This billing statement indicates an amount owed of $50, shows that V arrived at $50 by applying a 90 percent dis- count to the gross charges for the care, and provides a telephone number D can call to obtain the AGB for the care he received. V has made reasonable efforts to determine whether D is FAP-eligible as of March 21. Example 2. Individual C receives care from hos- pital facility W on September 1. W has established a FAP that provides assistance only to individuals whose family income is less than or equal to x% of the Federal Poverty Level (FPL), which, in the case of C’sfamilysize,is$y.Upondischarge,W’sstaffgives C a plain language summary of the FAP and a FAP application form and informs C that if she needs as- sistance in filling out the form, W has a social worker on staff who can assist her. C expresses interest in getting assistance with a FAP application while she is still on site and is directed to K, one of W’s so- cial workers. K explains the eligibility criteria in W’s FAP to C, and C realizes that to determine her family income as a percentage of FPL she needs to look at her prior year’s tax returns. On September 20, after returning home and obtaining the necessary informa- tion, C submits a FAP application to W that contains all of the information and documentation required in the FAP application form instructions. W’s staff promptly examines C’s FAP application and, based on the information and documentation therein, deter- mines that C’s family income is well in excess of $y. On October 1, W sends C her first billing statement for the care she received on September 1. With the billing statement, W includes a letter informing C that she is not eligible for financial assistance because her FAP application indicates that she has family income in excess of x% of FPL ($y for a family the size of C’s family) and W only provides financial assistance to individuals with family income that is less than x% of FPL. W has made reasonable efforts to determine whether C is FAP-eligible as of October 1. Example 3. E, an individual, receives care from P, a hospital facility, in February. P provides E with the first billing statement for the care on March 1. P notifies E about its FAP as described in paragraph (c)(2)(i) of this section, but E fails to submit a FAP application by P’s specified deadline of June 30 (120 days after the initial March 1 billing statement and the last day of the notification period). In September, P seeks and obtains a judgment against E, in which the court determines that E owes P $1,200 for the care P provided and states that E has 30 days to pay this amount. E does not pay any of the $1,200 in 30 days. By October 20, P has seized E’s bank account and obtained a total of $450 in funds from the account. E submits a complete FAP application to P on Oc- tober 20, before the last day of the application pe- riod on October 27 (240 days after the initial March 1 billing statement). Upon receiving this application, P does not seize any additional funds from E’s bank ac- count and also does not initiate any additional ECAs against E. P promptly examines the application and determines that E is eligible under P’s FAP to receive a discount that results in E only owing $150 for the care she received. P also determines that the AGB for the care is $500. P documents this determination, seeks to vacate the judgment against E, lifts the levy on E’s bank account, and sends E a letter that informs her about the FAP discount for which she is eligible and explains the basis for this eligibility determina- tion. P includes with this letter a check for $300 (the $450 that P seized from E’s bank account minus the $150 that E owes as a FAP-eligible individual) and a billing statement that indicates a $300 refund, shows how P applied the FAP discount for which E is eli- gible to arrive at an amount owed of $150, and states that the AGB for the care is $500. P has made reason- able efforts to determine whether E is FAP-eligible. Example 4. R, a hospital facility, has established a FAP that provides financial assistance only to indi- viduals whose family income is less than or equal to x% of the Federal Poverty Level (FPL), as based on August 6, 20121482012–32 I.R.B. their prior year’s federal tax return. Individual L re- ceives care from R. While L is being discharged from R, she is approached by M, an employee of a debt col- lection company that has a contract with R to handle all of R’s patient billing. M asks L for her family in- come information, telling L that this information is needed to determine whether L is eligible for finan- cial assistance. L tells M that she does not know what her family income is and would need to consult her tax returns to determine it. M tells L that she can just provide a “rough estimate” of her family income. L states that her family income may be around $y, an amount slightly above the amount that would allow her to qualify for financial assistance. M enters $y on the income line of a FAP application form with L’s name on it and marks L as not FAP-eligible. Based on M’s information collection, R determines that L is not FAP-eligible and notifies L of this determina- tion with her first billing statement. Because M had reason to believe that the income estimate provided by L was unreliable, R has violated the anti-abuse rule described in paragraph (c)(4)(iii) of this section. Thus, R has not made reasonable efforts to determine whether L is FAP-eligible. (5)Suspending ECAs while a FAP ap- plication is pending. If an individual sub- mits a complete or incomplete FAP appli- cation during the application period, the hospital facility will have made reasonable efforts to determine whether the individ- ual is FAP-eligible only if the hospital fa- cility does not initiate any ECAs, or take further action on any previously-initiated ECAs, against the individual after receiv- ing the application and until either— (i) The hospital facility has met the re- quirements described in paragraph (c)(4) of this section; or (ii) In the case of an incomplete FAP application, the completion deadline has passed without the individual having com- pleted the FAP application. (6)Waiver does not constitute reason- able efforts. For purposes of this paragraph (c), obtaining a signed waiver from an indi- vidual, such as a signed statement that the individual does not wish to apply for as- sistance under the FAP or receive the in- formation described in paragraphs (c)(2) or (c)(3) of this section, will not constitute a determination of FAP-eligibility and will not satisfy the requirement to make reason- able efforts to determine whether the indi- vidual is FAP-eligible before engaging in ECAs against the individual. (7)Agreements with other parties.Ifa hospital facility refers or sells an individ- ual’s debt to another party during the ap- plication period, the hospital facility will have made reasonable efforts to determine whether the individual is FAP-eligible only if it first obtains (and, to the extent appli- cable, enforces) a legally binding written agreement from the party that— (i) In the case of any debt referred to the party during the notification period, the partywillrefrainfromengaginginECAs against the individual until the hospital fa- cility has met (and documented that it has met) the requirements necessary to have made reasonable efforts under paragraph (c)(2)(iii), (c)(3)(iii), or (c)(4)(ii) of this section; (ii) If the individual submits a FAP ap- plication during the application period, the party will suspend any ECAs against the individual as described in paragraph (c)(5) of this section; (iii) If the individual submits a FAP ap- plication during the application period and the hospital facility determines the individ- ual to be FAP-eligible, the party will do the following in a timely manner— (A) Adhere to procedures specified in the agreement that ensure that the individ- ual does not pay, and has no obligation to pay, the party and the hospital facility to- gether more than he or she is required to pay as a FAP-eligible individual; and (B) If applicable and if the party (rather than the hospital facility) has the author- ity to do so, takes all reasonably avail- able measures to reverse any ECA (other than the sale of a debt) taken against the individual as described in paragraph (c)(4)(i)(D)(3) of this section; and (iv) If the party refers or sells the debt to yet another party during the application pe- riod, the party will obtain a written agree- ment from that other party including all of the elements described in this paragraph (c)(7). (8)Clear and conspicuous placement. A hospital facility may print any written notice or communication described in this paragraph (c), including any plain lan- guage summary of the FAP, on a billing statement or along with other descrip- tive or explanatory matter, as long as the required information is conspicuously placed and of sufficient size to be clearly readable. § 1.501(r)–7. Effective/applicability dates. (a)Statutory effective/applicability date—(1)In general. Except as provided in paragraph (a)(2) of this section, section 501(r) applies to taxable years beginning after March 23, 2010. (2)Community health needs assess- ment. The requirements of section 501(r)(3) apply to taxable years beginning after March 23, 2012. (b)Effective/applicability date of reg- ulations. The rules of § 1.501(r)–1 and §§ 1.501(r)–4 through 1.501(r)–6 apply to taxable years beginning on or after the date these regulations are published as fi- nal regulations in theFederal Register. Sarah Hall Ingram, Acting Deputy Commissioner for Services and Enforcement. (Filed by the Office of the Federal Register on June 22, 2012, 11:15 a.m., and published in the issue of the Federal Register for June 26, 2012, 77 F.R. 38148) 2012–32 I.R.B.149August 6, 2012 Definition of Terms Revenue rulings and revenue procedures (hereinafter referred to as “rulings”) that have an effect on previous rulings use the following defined terms to describe the ef- fect: Amplifieddescribes a situation where no change is being made in a prior pub- lished position, but the prior position is be- ingextendedtoapplytoavariationofthe fact situation set forth therein. Thus, if an earlier ruling held that a principle ap- plied to A, and the new ruling holds that the same principle also applies to B, the earlier ruling is amplified. (Compare withmodi- fied,below). Clarifiedis used in those instances where the language in a prior ruling is be- ing made clear because the language has caused, or may cause, some confusion. It is not used where a position in a prior ruling is being changed. Distinguisheddescribes a situation where a ruling mentions a previously pub- lished ruling and points out an essential difference between them. Modifiedis used where the substance of a previously published position is being changed. Thus, if a prior ruling held that a principle applied to A but not to B, and the new ruling holds that it applies to both A and B, the prior ruling is modified because it corrects a published position. (Compare withamplifiedandclarified, above). Obsoleteddescribes a previously pub- lished ruling that is not considered deter- minative with respect to future transac- tions. This term is most commonly used in a ruling that lists previously published rul- ings that are obsoleted because of changes in laws or regulations. A ruling may also be obsoleted because the substance has been included in regulations subsequently adopted. Revokeddescribes situations where the position in the previously published ruling is not correct and the correct position is beingstatedinanewruling. Supersededdescribes a situation where the new ruling does nothing more than re- state the substance and situation of a previ- ously published ruling (or rulings). Thus, the term is used to republish under the 1986 Code and regulations the same po- sition published under the 1939 Code and regulations. The term is also used when it is desired to republish in a single rul- ing a series of situations, names, etc., that were previously published over a period of time in separate rulings. If the new rul- ing does more than restate the substance of a prior ruling, a combination of terms is used. For example,modifiedandsu- persededdescribes a situation where the substance of a previously published ruling is being changed in part and is continued without change in part and it is desired to restate the valid portion of the previously published ruling in a new ruling that is self contained. In this case, the previously pub- lished ruling is first modified and then, as modified, is superseded. Supplementedis used in situations in which a list, such as a list of the names of countries, is published in a ruling and that list is expanded by adding further names in subsequent rulings. After the original rul- ing has been supplemented several times, a new ruling may be published that includes the list in the original ruling and the ad- ditions, and supersedes all prior rulings in the series. Suspendedis used in rare situations to show that the previous published rulings will not be applied pending some future action such as the issuance of new or amended regulations, the outcome of cases in litigation, or the outcome of a Service study. Abbreviations The fol lowing abbreviations in current use and for merly used will appear in material publis hedintheBulletin. A—Individual. Acq.—A cquiescence. B—Individual. BE—Beneficiary. BK—Bank . B.T.A.—Board of Tax Appeals. C—Individual. C.B.—Cu mulative Bulletin. CFR—Code of Federal Regulations. CI—City. COOP—Coo perative. Ct.D.—Court Decision. CY—County. D—Decede nt. DC—Dummy Corporation. DE—Donee. Del. Order —Delegation Order. DISC—Domestic International Sales Corporation. DR—Donor. E—Estate. EE—Employee. E.O.—Executive Order. ER—Emp loyer. ERISA—Employee Retirement Income Security Act. EX—Executor. F—Fiduc iary. FC—Foreign Country. FICA—Federal Insurance Contributions Act. FISC—Fo reign International Sales Company. FPH—Foreign Personal Holding Company. F.R.—Federal Register. FUTA—Fed eral Unemployment Tax Act. FX—Foreign corporation. G.C.M.—Chief Counsel’s Memorandum. GE—Grante e. GP—General Partner. GR—Grantor. IC—Insura nce Company. I.R.B.—Internal Revenue Bulletin. LE—Lessee. LP—Limited Partner. LR—Lessor. M—Minor. Nonacq.—No nacquiescence. O—Organization. P—Parent Corporation. PHC—Persona l Holding Company. PO—Possession of the U.S. PR—Partner. PRS—Pa rtnership. PTE—Prohibited Transaction Exemption. Pub. L.—Public Law. REIT—Re al Estate Investment Trust. Rev. Proc.—Revenue Procedure. Rev. Rul.—Revenue Ruling. S—Subsi diary. S.P.R.—Statement of Procedural Rules. Stat.—Statutes at Large. T—Target Corporation. T.C.—Tax Court. T.D.—Treasury Decision. TFE—Trans feree. TFR—Transferor. T.I.R.—Technical Information Release. TP—Taxpay er. TR—Trust. TT—Trustee. U.S.C.—Uni ted States Code. X—Corporation. Y—Corporation. Z—Corporat ion. August 6, 2012i2012–32 I.R.B. Numerical Finding List 1 Bulletins 2012–27 through 2012–32 Announcements: 2012-26, 2012-27 I.R.B.8 2012-27, 2012-27 I.R.B.10 2012-28, 2012-27 I.R.B.10 Notices: 2012-39, 2012-31 I.R.B.95 2012-44, 2012-28 I.R.B.45 2012-45, 2012-29 I.R.B.59 2012-46, 2012-30 I.R.B.86 2012-47, 2012-31 I.R.B.98 2012-48, 2012-31 I.R.B.102 2012-49, 2012-31 I.R.B.119 2012-50, 2012-31 I.R.B.121 Proposed Regulations: REG-134042-07, 2012-27 I.R.B.5 REG-153627-08, 2012-29 I.R.B.60 REG-125570-11, 2012-30 I.R.B.93 REG-130266-11, 2012-32 I.R.B.126 REG-134935-11, 2012-29 I.R.B.64 REG-141832-11, 2012-28 I.R.B.54 REG-107889-12, 2012-28 I.R.B.53 REG-113738-12, 2012-29 I.R.B.66 Revenue Procedures: 2012-28, 2012-27 I.R.B.4 2012-29, 2012-28 I.R.B.49 Revenue Rulings: 2012-19, 2012-28 I.R.B.16 2012-20, 2012-27 I.R.B.1 2012-21, 2012-32 I.R.B.123 Treasury Decisions: 9591, 2012-28 I.R.B.32 9592, 2012-28 I.R.B.41 9593, 2012-28 I.R.B.17 9594, 2012-29 I.R.B.57 9595, 2012-30 I.R.B.71 9596, 2012-30 I.R.B.84 1 A cumulative list of all revenue rulings, revenueprocedures, Treasury decisions, etc., publishedin Internal Revenue Bulletins 2012–1 through 2012–26 is in Internal Revenue Bulletin 2012–26, dated June 25, 2012. 2012–32 I.R.B.iiAugust 6, 2012 Finding List of Current Actions on Previously Published Items 1 Bulletins 2012–27 through 2012–32 Proposed Regulations: REG-100276-97 Withdrawn by Ann. 2012-27, 2012-27 I.R.B.10 1 A cumulative list of current actions on previously published items in Internal Revenue Bulletins 2012–1 through 2012–26 is in Internal Revenue Bulletin 2012–26, dated June 25, 2012. August 6, 2012iii2012–32 I.R.B. 2012–32 I.R.B.August 6, 2012 August 6, 20122012–32 I.R.B. Internal Revenue Service W ashington,DC20224 Official Business Penalty for Private Use, $300 INTERNAL REVENUE BULLETIN The Introduction at the beginning of this issue describes the purpose and content of this publication. The weekly Internal Revenue Bulletin is sold on a yearly subscription basis by the Superintendent of Documents. Current subscribers are notified by the Superin- tendent of Documents when their subscriptions must be renewed. CUMULATIVE BULLETINS The contents of this weekly Bulletin are consolidated semiannually into a permanent, indexed, Cumulative Bulletin. These are sold on a single copy basis andare notincluded as part of the subscription to the Internal Revenue Bulletin. For the foreseeable future, the IRS will not create Cumulative Bulletins after the 2008–2 edition. Subscribers to the weekly Bulletin are notified when copies of the Cumulative Bulletin are available. Certain issues of Cumulative Bulletins are out of print and are not available. Persons desiring available Cumulative Bulletins, which are listed on the reverse, may purchase them from the Superintendent of Documents. ACCESS THE INTERNAL REVENUE BULLETIN ON THE INTERNET You may view the Internal Revenue Bulletin on the Internet at www.irs.gov. Select Businesses. Under Businesses Topics, select More Topics. Then select Internal Revenue Bulletins. INTERNAL REVENUE BULLETINS ON CD-ROM Internal Revenue Bulletins are available annually as part ofPublication 1796 (Tax Products CD-ROM). The CD-ROM can be purchased from National Technical Information Service (NTIS) on the Internet at www.irs.gov/cdorders (discount for online orders) or by calling 1-877-233-6767. The first release is available in mid-December and the final release is available in late January. HOW TO ORDER Check the publications and/or subscription(s) desired on the reverse, complete the order blank, enclose the proper remittance, detach entire page, and mail to the Superintendent of Documents, P.O. Box 979050, St. Louis, MO 63197–9000. Please allow two to six weeks, plus mailing time, for delivery. WE WELCOME COMMENTS ABOUT THE INTERNAL REVENUE BU LLETIN If you have comments concerning the format or production of the Internal Revenue Bulletin or suggestions for improving it, we would be p leased to hear from you. You can email us your suggestions or comments through the IRS Internet Home Page (www.irs.gov) or write t o the IRS Bulletin Unit, SE:W:CAR:MP:T:M:S, Washington, DC 20224.
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