us-ftc-advocacy-filings-9c0af03a8e9a938c3b78adf622ba6738•FTC Staff Comment to the Hon. Ginger Barr Concerning Kansas S.B. 499 and H.B. 2715 to Modify Funeral Laws
FTC Staff Comment to the Hon. Ginger Barr Concerning Kansas S.B. 499 and H.B. 2715 to Modify Funeral Laws
us-ftc-advocacy-filings-9c0af03a8e9a938c3b78adf622ba6738FTC Staff Comment to the Hon. Ginger Barr Concerning Kansas S.B. 499 and H.B. 2715 to Modify Funeral LawsAdvocacy Filing
Bureau of ComD~tition
FEDERAL TRADE C')MMISSION
WASHINGTON. D.• :. 20580
CO r--i'i ~\JlI ~ ~ i U i~
APPRO~JE~D
.,:) ,rt, v:' c2 7
February 14, 1986
The Honorable Ginger Barr
Kansas State Representative
51st District
Shawnee County, P.o. Box 58
Auburn, Kansas 66402-0058
Dear Representative Barr:
The Federal Trade Commission'f Bureaus of Competition,
Consumer Protection, and Economics are pleased to respond to
your invitation to comment on Senate Bill 499 and House Bill
2715, two measures that would modify existing laws regulating the
funeral industry in Kanscs. Both are currently pending before
the Kansas legislature. In these comments, we discuss three
issues: (1) the app].ic~tion of diff~re~t r~gulatory standards to
ui_:erent sellers of the same funeral-related rnerchandise~ (2)
certain types of pre-need funeral trust requirements~ and (3)
restrictions on the solicitation of funerals in a pre-need (in
advance of death) context.
The Federal Trade COIT~ission ("Commission-) seeks to promote
competition among members of the professions to the maximum
extent compatible with other legitimate state and federal
goals. For several years, the Commission has b~en investigating
the effects of r~strictions on the business practices of
professionals, including optometrists, dentists, lawyers, tuneral
directors, physicians, and others. Our goal is to identify and
~~2k the removal of such restrictions when they impede
competition, increase costs, and harm consumers without providing
countervailing benefits.
The Commission has pursued this goal actively in the funeral
industry. As you may be aware, the Commission on Se?ternber 24,
1982, completed extensive rulemaking proceedings with respect to
the funeral industry that led to the ado?tion of the Trade
Regulation Rule Concerning Funeral Industry Practices ("Funeral
Rule"), 16 C.F.R. Part 453, which became effective in full on
1 These comments represer.t the views of the Bureaus of
Comoetition, Consumer Protection, and Econo~ics of the
Fed~ral Trade Commission and do not necessarily re?resent the
views of the Commission or any individual Co~~issioner. The
Co~rnission, however, has authorized the Bureaus to submit
these comments.
The Honorable Ginger Barr -2-
Apr il 30, 1984. (A copy of tbe Funeral Rule is attached to this
letter.) The purpose of the Funeral Rule is to promote increased
comoetition and consumer choice in the funeral industry by
facilitating informed purchasing decisions by consumers. Among
cther things, the Funeral Rule requires the disclosure of
detailed information about prices and legal requirements to
purchasers of funeral goods and services.
As we understand it, the Kansas Cemetery Merchandise Act 2
("Merchandise Act") permits cemeteries to sell certain items of
merchandise on a pre-need basis if certain trust requirements are
observed. Senate Bill 499 ("S.B. 499") would amend the
Mercha~dise Act to remove caskets from the items that cemeteries
can sell under that law. House Bill 2715 ("H.B. 2715"),
introduced by a different sponsor, wOU~d a~end Kansas' other pre-
need statute, the Pre-Need Funeral Law ("Pre-Need Law"). The
Pre-Need L?w allows both ce~eteries anJ funeral homes to sell
services and certain items of merchandise, including caskets, if
a second type of trust requirement is satisfied. H.B. 2715 would
amend the Pre-Need Law to permit fun€ral homes to elect to sell
certain merchandise under either the Pre-Need Law or the
Merchandise Act. H.B. 2715 would thus grant to funeral homes the
same option currently available to cemeteries.
House Bill 2715 would also amend the trust requirements of
the Pre-Need Law. These currently require that all contract
payments, including interest and earnings, remain in tr~st until
death. As we understand it, the amendment would allow contract
sellers who guarantee that the merchandise or services designated
:rl the contract will be orovided at death for a fixed contract
price to withdraw interest and earnings annually from the
trust. In addition, H.B. 2715 would amend the Pre-Need Law to
permit the solicitation of pre-need contrac~s. This conduct is
presently restricted by another Kansas law.
These comments discuss in aeneral the orovisions of the two
bill~. We hope they will assist you in evaiuating the bills'
posslble effects upon competition and consumers.
2 Ran. Stat. Ann. §16-320 et ~.
3 Ran. Stat. Ann. §16-301 et sea.
--4 Kan. Stat. An!1. §16-1722.
The Honorable Ginger Barr I. The APplication of Different Regulatory Standards To Different Sellers of the Same Good -3- Only cemeteries may sell certain items of merchandise, including caskets and vaults, on a pre-need basis uncer the ter~s of the existing Merchandise Act. Cemeteries selling under this Act must deposit 110 percent of s~ch merchandise's wholesale cost (determined annually) into trust. To the extent that the contract payments and trust earnings exceed ~he 110 percent cost requirement, the seller can retain that excess to pay its selling and administrative expenses and for profit. Both cemeteries and funeral homes can sell services and certain items of merchandise, including caskets and vaults, under the different limitations contained in the Pre-Need Law. The Pre-Need Law mandates that 100 percent of the contract pav~ents, including interest and earnings, remain in trust until the contract beneficiary dies or cancels the contract. Thus, und~r the statuto:y fra~ewcrk now in place, cemeteries, but not funeral homes, have the option of selling certain merchandise (such as caskets and vaults) on a pre-need basis under the trust reauirements imposed by the Merchandise Act or those mandated-by the Pre-Need Law. Funeral homes may sell such merchandise only under the Pre-Need Law. It appears that H.B. 2715 would attempt to address this disparity in regulatory treatment by permitting funeral homes to sell merchandise under the Merchandise Act, thus allowing both groups the freedom to sell under either regulatory scheme. S.B. 499 ap?ears to address this same issue. It would seek "parity" between the two industries by spec5.fical~y ~xcluding caskets, an item sold heavily by both cemeteril~s and f~ner21 ho~es, from the merchandise that cemeteries may sell under the Merchandise Act. S.B. 499 would limit both groups ~o selling caskets only under the regulatory framework of ~he Pre-Need Law.- Regardless of the consumer protection approach taken, we recommend that cemeteries and funeral homes be subjected to the sa~e regulatory standards with respect to sales of pre-need merchandise, including caskets and vaults. We are not aware of any evidence that supports subjecting cemeteries and funeral homes to different regulatory standards. For example, we know of no evidence that suggests that there may be a higher degree of fiscal responsibility among members of one industry group than 5 Kan. Stat. Ann. §16-32l.
The Honorable Gin~er Barr -4- the other. 6 We are also unaware of any studies indicating that the potential for consumer fraud and other abuses differs between the two groups with respect to pre-need sales. To the extent that a pre-need seller's familiarity with the goods it sells might be a factor in determining the appropriate level of consumer protection, both groups appear to have equal knowledge of the relative attributes and characteristics of different types of caskets and vaults. Applying differing regulatory standarcs to competing sellers of the same goods or services can, in some circumstances, have anticomoetitive conseauences. When different regulatory standards impose diff~rent costs on separate categories of competing sellers, one group may suffer a competitive disadvantage. Depending upon the disparity in regulatory costs, the ultimate effec: of such differential treat~ent may be to deny consumers the benefits of otherwise active cc~~etitio~ b~tve2n the affected groups, such as lower prices and more purchasing optio~s. Because differing regulatory treatment in this area appears to accord no significant protection for consumers, we urge the legislature to avoid the anticom~etitive risks that differential regulatory costs might pose. ~ II. Effects of Certain Tvoes of Pre-Need Trust neouirements on Competition and Consumers ~urchasers of pre-need funeraJ gooos a~d ~ervices frequently pay for the items they have select~d well in zdv~nce of death. Some states have determined that tlust requirements are an appropriate regulatory mechanism F?r protecting the pre-need consumer's investment, and for preventing fraud and other abuses. At the same time, however, certain types of trust requirements -- such as 100 percent trust requirements -- may have unintended anticompetitive consequences that can themselves injure consumers. One hundred percent trust fund laws, such as the present Kansas Pre-Need Funeral Law, require all pre-need sales proceeds, including interest and earnings, to remain in a trust fund until death. Based on our current knowledge of the pre-need sales industry, it appears that such laws may restrict competition in the sale of pre-need goods and servi~es, without necessarilv 6 Differences in trust requirements may not be the only differing regulatory standards between the two statutes. We would recommend that any other differences, such as di:ferences in aUditing and reporting requirements, be eliminated along with differences in trust req~ire~ents.
The Honorable Ginger Barr -5- providing countervailing consumer benefits. ~nder 100 percen~ trust fund laws, the contract seller cannot recover its financial outlay for overhead, selling, and administrative expenses, nor a competitive rate of return, until a distant f~ture date, when death occurs and the merchandise is delivered or the services are provided. It is likely that many potential sellers may be unwilling or unable to subsidize pre-need sales for a lengthy, indefinite period of time. These laws may therefore discourage competitors from entering the pre-need market. Fewer sellers and reduced competition in the pre-need market can cause injury to consumers by depriving them of the lowest prices for the goods and services they wish to purchase and of the full array of pre- need alternatives and pricing options that would otherwise be available. House Bill 2715 would amend the 100 percent trust requirement of the Pre-Need Law to authorize sellers who guarantee to provide the selected items at a fixed contract price to withdraw interest and earnings annually frc~ the trust. (The amend~ent would require that funds equal to the contract price always be retained in the trust.) Such an ame;)c;T)l.:nt might reduce the level of assurance to ore-need purchasers ~hat adequate funds will be available at the time of de~th to pay for the goods and services selected, particularly when inflation is taken into account. At the same time, permitting sellers to withdraw interest and earnings from the trust might facilitate competition in the pre-need market by encouraging more sel~ers to offer pre- need services. Leaislators may wish to consicer alternat:ves apart frolI trust fGnd percentage requirements that do not pose the same anticompetitive risks and that may provide ade~uate protecti~ns to pre-need purchasers. For exa~ple, in analo~ous types of sales where delivery is deferred or occurs over an extended period of time, perform~nce bonds have been recognized as an effective means of protecti9g the consumer's investment. In three recent Commission cases, three health spa businesses were charged with, among other things, failing to fulfill contrac:s with customers and retaining c~stomersl money without offerins or making refunds. The consent judgments in those cases prohibit the spa operators from accepting any payment for a spa membership in advance of actually providing promised services unless performance bonds have been obtained. The consent judoments specify that the bond amount must be for at least $50,600 or enough to provide refunds to all health spa mecjers in the event 7 FTC v. Lady Venus Centers, Inc., No. 3-84-0158 (~.D. Tenn. Feb. 16, 1984); FTC v. Tyler-Radcliffe Co., Inc., No. 3-84- 0159 (M.D. Tenn. Feb. 16, 198~); FTC v. Tho: ~nter~rises, Inc., No. 84-2121-?>L~ (\-i.D. Tenn. reb. 16, 198~). •
The Sonora~le Ginger Barr -6-
that a spa fails to open or closes down before all the services
are provided. Thus, a requirement that all pre-need sellers
obtain performance bonds to guarantee the delivery of prepaid
funeral goods and services may be a viable alternative that the
legislature may wish to consider.
III. Restrictions on Pre-Need Solicitation of Funerals
House Bill 2715 would amend the Pre-Need Law to authorize
the solicitation of pre-need arrangements "by any lawful means,
including the dissemination of prices and ejucational
materials." Currently, angther Kansas law imposes a flat ban on
all pre-need solicitation. Although it is not clear to us
whether the sponsors of H.B. 2715 seek to make all or only select
n:ethods of pre-need solicitation lawful, we believe that the
[cillowing discussion will provide the legislature with a
framework in which to consider the solicitation iss~e.
Effective communication of truthful commercial information
by sellers to potential customers is critical to the functioning
of com?etitive markets. Restrictions on solicitation may
drastically reduce the truthful information that is available to
consumers in making purchasing decisions. Such restrictions on
the flow of information mav make it more difficult for consumers
to learn about the various·prices, levels, and types of services
that are available, as well as which firms are stressing the
price factor. When consumers are unable to compare prices and
other ~otions, competitors are isolated from competition, and
their i~centive to-keep prices dow~ and tQ:Q~f~r-alternatives (in
both the amount and quality of seT/ices) desl'r~ by consumers is
reduced. Restrictions on solicitation may also prevent
competitors, especially new marke~ entrants or those offering
innovative services, from obtaining clients. This is not to say
that all forms or methods of solicitation are alwavs
procompetitive. The legislature may determine that in certain
circumstances, a particular form or method of uninvited, in-
person solicitation may be so susceptible to coercion,
harassment, or similar abuses that its prohibition is justified.
In its decision in American Medical Ass'n 9 , the Federal
Trade Commission held that an N/~ code of ethics provision
prohibiting virtually all advertising and solicitation by
physicians violated Section 5 of the Federal Trade Commission
Act. The Commission found that the "AMA' s broad proscr i?tion of
8
9
Kan. Stat. Ann. §65-1722.
American Medical Association, 94 F.T.C. 701 ('079) a~f'~ - _-', 1. ~,
638 :.2d 443 (2d Cir. 1980), aff'd memo tv an eauallv divided
Court, 455 U.S. 676 (1982).