us-ftc-advocacy-filings-723fc1e99bb84127a6f2e3b08f02fd3d•FTC Staff Comment to Governor James R. Thompson Concerning S.B. 1870 to Limit Auto Base Rental Charges, Alter the Allocation of Costs and Risks of Damage or Theft, and Ban Long-Term Leasing on Sundays
FTC Staff Comment to Governor James R. Thompson Concerning S.B. 1870 to Limit Auto Base Rental Charges, Alter the Allocation of Costs and Risks of Damage or Theft, and Ban Long-Term Leasing on Sundays
us-ftc-advocacy-filings-723fc1e99bb84127a6f2e3b08f02fd3dFTC Staff Comment to Governor James R. Thompson Concerning S.B. 1870 to Limit Auto Base Rental Charges, Alter the Allocation of Costs and Risks of Damage or Theft, and Ban Long-Term Leasing on SundaysAdvocacy Filing
12/23/1988 10:59 CHRO FTC CHICAGO **** 6602231 312 353 4438 P.02 Suito 1437 55 Ellt MGnloe StrHt Chiaro. IIIlnoia 80603 Ar•• Code 312 353-8156 FEDERAL TRADE COMMISSION Chil,;awo Regional Ottlcc Oecember 22, 1988 The Honorable James R. Thompson Governor of Illinois Office of the Governor Springfield, Illinois 62706 C3~~ISSION AUTHORIZED Dear Governor Thompson: The statf ot the Chicago Regional otfice and Bureau of Consumer Protection ot the Federal Trade Commission is pleased to have the opportunity to rsspond to your request for comment on the need for amendatory legislation after the additions to the Illinois Vehicle Code contained in Senate Bill 1870 become effective on January 1, 1989. 1 As you have asked, we are providing comments on how Senate Bill 1870 might be amended or revised in the next legislative session to better se'rve its purpose of improving the welfare of the consumer and preserving the competitive en~ironment in the car rental industry. In addition, you indicate that there may be a need tor amendatory legislation to supplement the bill's disclosure requirements. We would be pleased to offer additional assistance if other amendments are offered. Senate Bill 1870 will amend the Illinois Vehicle Code in three principal ways. First, this bill will limit the methods automobile rental companies may employ in calculating base rental charges and in advertising those prices. Second, it will dramatically altar the current methods of allocating the costs, and risks, ot damage to (or theft of) a rental vehicle. Finally, it will extend the current Illinois prohibition against buying or selling motor vehicles on Sundays to include a ban on long-term leasing of motor vehicles on Sundays. We are concerned that parts of these provisions may resul~ in increased costs to consumers who lease or rent automobiles without providing significant 1 Thsse comments represent the views of the Chieaqo Reqional Office and the Bureau of Consumer Protection ot the Federal Trade Commission. They are not necessarily the views at the Federal Trade Commission or any individual Commissionar. Questions or comments concerning this document may be addrassed to ~imothy T. Hughes, Attorney, Chicago Regional Office, (312) 353-4431.
12/23/1988 11:00 CHRO FTC CHICAGO **** 5502231 312 353 4438 P.03 The Honorable James R. Thompson December 22, 1988 benefits to the majority of automobile renters or to the public a~ large. The Federal Trade Commission is charged with promoting competition and protecting consumers from unfair and deceptive commercial practices. 2 In fulfilling this mandate, the staff of the Federal Trade Commission often submits comments, upon request, to federal, state, and local governmental bodies to help assess the competitive and consumer welfare implications of pending policy issues. In enforcing the Federal Trade Commi5sion Act, the Commission staff has gained subatantiai experience in analyzing the impact of various restraints on competition (both by private action and through government intervention) and the costs and benefits to consumers of such restraints. Pursuant to its statutory mandate, the Commission and its staff have considered other matters involving the car rental industry and Sunday closing laws. The Commission recently commented on the draft,guidelines prepared by the National Association of Attorneys General's Task Force on Car Rental Industry Advertising and Practices (NAAG Guidelines).3 The advertising, pricing, and allocation of liability portions of sa 1870 are very similar to portions of these NAAG guidelines. The Commission staff has also examined and presented its comments on, numerous Sunday closing laws. 4 2 See 15 U.S.C. § 41 et seq. 3 Letter from the Federal Trade Commission (Commissioner strenio not joining) to Art Weiss, Deputy Attorney General, Kansas (November 4, 1988). A copy is attached. The NAAG draft guidelines were preliminarily approved with certain mOditications by NAAG at its winter meeting on December 7, 1988. 4 Earlier testimony on Sunday closing laws for automobile dealers was provided by the 5taff of the Federal Trade Commission to the committee on Re9istration and Requlation, Illinois House of Representatives on April 17, 1985. A copy ot that testimony is attached. See also staff comments to the Honorable Lee F. Jackson, Texas House of ~epresentatives, Hay 10, 1985; and to the Honorable Lynn (continued .•• ) 2
12/23/1988 11:00 CHRO FTC CHICAGO **** 6602231 312 353 4438 P.04 The Honorable James R. Thompson December 22, 1988 Pricing and Advertising Restrictions SB 1870 contains new restrictions on the ability of automobile rental agencies to advertise, and charge tor, certain items. Automobile rental agencies are specifically allowed to charge a rental fee, taxes, and a mileage charge. 5 The bill also allows rental agencies to charge separately for other items, such as a drop-off tee or tor fuel actually used, but only if "the renter can avoid incurring the charge by choosing not to obtain or utilize the optional item or service. ,,6 Rental agencies may ~ separately charge for nondeclinable items such as Ilrequired fuel or airport surcharges" or "for transporting the renter to the location where the rented vehicle will be delivered to the renter." 7 sa 1870 does not prohibit automobile rental agencies from recovering their costs for mandatory additional services; it simply torbids breaking them out as charges that are added to the base rental rate in computing the total rental amount. In other words, rental agencies must "bundle" certain services into their base rental charges. The apparent rationale is to make it easier to compare advertised prices across car rental agencies, some of which impose mandatory additional charges and some of which do not. a 4( ••• continued) Adelman, Chairman, Wisconsin State Senate Judiciary and Consumer Affairs Committee, June 19, 1987. 5 6 7 Senate Bill 1870 § 1. ~. ~. 8 One effect of the bill may well be to force rental agencies that charge a flat fuel fee to incorporate that fee in the base rental rate they advertise. Car rental companies have traditionally advertised a base fee, renting automobiles with a full tank of gas and charging customers tor any gasoline needed to retill the tank when the automobile is returned. At least one rental company, however, .imply charqes a flat tee tor gasoline, regardles~ of the amount (continued .•. ) 3
12/23/1988 11:01 CHRO FTC CHICAGO **** 6602231 312 353 4438 P.05 The Honorable James R. Thompson December 22, 1988 It is, of course, desirable that consumers have material information on rental prices before they sign a rental agreement. They can obtain that information from, among other sources, advertising, conversations when reserving a rental vehicle, and the point of sale -- the rental counter. It is not clear why additional charges need to be bundled into the base rental rate if they are adequately disclosed to consumers by such means prior to purchase. Rental advertising that deceptively omits additional charges can, and should, be subject to legal action. It is possible that SB 1870 may make it more difficult for consumers to obtain useful information from price advertising. 9 For example, some charges vary from location- to location. lO If the effect of the bill is to encourage rental agencies to set different base rental rates at each location,. national or regional price advertising (and therefore ~rice comparisons by consumers) may become very difficult. lOne alternative available for rental companies 8C ••• con tinued) that is used. Some consumers may prefer this arrangement because it relieves them of the need to refill the tank prior to returning the automobile and allows them to determine the total cost of the rental (including fuel costs) in advance. 9 Short radio and television commercials advertising the existence of cheaper rates can serve a useful role in informing consumers that discounts are available and signalling that they should inquire further for details. This form or advertising is, however, by its nature incapable of providing all the information that consumers might need in making an ultimate decision on a vehicle rental. 10 Some airports charge "access" fees to otf-airport rental agencies to reimburse the airport for the use of its roads and other services. These tees, which are not within the control of the rental agencies, are generally passed on to eonsumers. 11 Indeed, the NAAG car rental task force recognized that "[b].cause these [airport access) tees may vary from (continuQd .•. ) 4
The Honorable James R. Thompson December 22, 1988 is t6 substitute "image" adv~rtising that promotes recoqnition ot the company name but may not provide the same amount of useful comparative information for consumers. Since numerous economic studies have demonstrated that price advertising enhances competition and lowers prices,12 we sugqest caution in imposing an~ requirements that may discourage price advertising. l LessQr Liability sa 1870 also makes signiticant changes in the allocation of the risks that a rental vehicle will be damaged or stolen. 58 1870 requires rental agencies to assume responsibility tor losses in excess Qf $200 in most ll( ••• continued) airport to airport, it may be difficult to build these tees into A national advertised rate. U National Association of Attorneys General, Task Force ot Car Rental Industry Advertising and Business Practices, Preliminary Report (June 19, 1988) at 8. 12 See,~, Cleveland Regional Office and Bureau of Economics, Federal Trade Commission, Improving Consumer Access to Legal Services: The Case tor Removing Restrictions on Truthful Advsrtising, Federal Trade Commission Staff Report (1984); Benham, The Effects of Advertising on the Price of Eyeglasses, 15 J. of L. and Econ. 337 (1972): Cady, An Estimate of the Price Effects of Restrictions on Drug Price Advertising, 14 Econ. Inquiry 493 (1976): Kwoka, Advertising and Price and Quality of Optometric Services, 74 Am. Econ. Rev. 211 (1984); and Schroeter et al., Advertising and Competition in RQutine Legal Service Markets: An Empirical Investigation, 36 The J. ot Indus. Econ. 49 (1987). 13 Besides potentially discouraging price advertising, sa 1870 may lead to consumers renting at some airports aUbsidizinq rentals at other locations. For example, if rental agencies are forced to bundle airport access tees into their national base rental tee, customers renting automobiles near airports that have no such tees (such as O'Hare and Midway) will, in etfect, SUbsidize those rantinq automobiles near airports that do.
The Honorable James R. Thompson December 22, 1990 situations. 14 The bill thus alters the ability of rental agencies to charge separately for a Collision Damage Waiver (CDW).15 We are concerned that this could harm consumers in two ways: by limiting their ability to choose other means of coverinq the risk that a rental vehicle could be damaged or stolen, and by producing higher overall rental rates. First, making rental agencies liable in the event that automobiles are damaged or stolen will eliminate the ability ot consumers to choose alternative means ot dealing with this risk. Renters currently have several options. They can purchase optional cow trom the rental company, which typically relieves the renter of liability for damage to or loss of the rental vehicle in case of accident or theft. Or they can decline to purchase CDW and instead: 1) assume the riSk of personal liability for damage to rental vehicles,16 2) rely on their personal automobile insurance policies for coverage,l7 or 3) rely on the coverage from other providers. IS One or more of these option~ could be less expensive than the increased prices all customers may have to pay to cover the accident and thett losses SB 1870 shifts to the rental companies. Some renters with good driving records can currently reduce their costs by arranging third-party 14 SB 1870, § 1. Renters remain liable under sa 1870 it damage is caused intentionally, results from willful or wanton misconduct or trom intoxication or drug use, occurs while engaging in a speed contest, or involves similar misconduct or criminal activity. ~. lS CDW might still be sold to cover the risk of damage that is less than $200. 16 The U.S. Government, for example, is self insured. 17 According to J. Robert Hunter, president ot the National Insurance Consumer Organization, approximately 60 percent ot all drivers possess automobile insurance policies that provide coverage should the insured driver experience an accident in a rental vehicle. Car rentals: How to avoid being takWD for a ride, Money, April 1988, at 201. 18 For example, .everal credit card companies offer complete coverage for damages incurred while driving a rental car that is paid tor with their card. ~. 6
The Honorable James R. Thompson December 22, 1988 insurance rather than purchasing a cow. Drivers who cannot, or choose not to, arrange for third-party insuranoe can atill reduce the risk of driving a rented vehicle by purchas- inq a COW. 19 Second, shifting this liability to rental agencies may lead to higher basic rates. When SB 1870 goes into effect on January 1, 1989, rental car companies may have to increase the rental rate to compensate for their expanded liability for accidents and thetts. Thus, it may be more accurate to characterize the effect of this legislation not as eliminating COW but as mandating the sale of COW indirectly. Many consumers who would have declined purohasing CDW would be injured because they would be required, in essence, to pay ~or coverage twioe: tirst tor the coverage provided by their own insurance, which reflects their own dri~ing records, and also for rental car company-provided insurance, which pools good and bad drivers. 20 19 In addition, making rental agencies liable tor accident and theft losses could result in relatively safe drivers subsidizing relatively unsafe ones. (This is so because insurance companies are able to charge different premiums tor drivers with different driving records. Rental agencies would not be able to adapt their charges to reflect these difterent risk levels.) It is unclear that such a SUbsidy would be in the public interest. Moreover, such subsidization is discouraged by the current system, which allows consumers to choose COW protection or to decline such protection if they are (or believe themselves to be) relatively good risks. 20 Moreover, it is possible that in response to this change some consumers would become less careful with rental vehicles. If this were to happen, rental companies would experience higher repair costs and an increase in the proportion of vehicles under repair at any given time. Increased costs are likely to be passed through to consumers as higher rates. Fer a theoretical treatment of this issue, see Brown, Toward an Economic Theory of Liability, 2 J. of Legal Stud. 323 (1973); Diamond, Single Activity Accidents, 3 J. ot Legal stud. 107 (1974); and Shavell, strict Liability va. Negligence, 9 J. of Legal Stud. 1 (1980). 7
12/23/1988 11:04 CHRO FTC CHICAGO **** 6602231 312 353 4438 P.09 The Honorable James R. Thompson December 22, 1999 Our analysis of the COW issue comes to a different conclusion than that reached in the NAAG Task Force Report. 2l The task force attributes problems with the marketing of COW to renters' iqnorance of the product's features. The task force then concludes that the informational gap is such that optional COW should simply be banned. Our view, however, is that when consumers lack the information needed to make an informed choice, the preferable approach is to provide them with the ne.ded information, not to eliminate the choice altoqether. 22 We hope that the legislature will reexaliline sa 1870 and explore methods of facilitating the communication of accurate information concerning optional COW, rather than banninq the COW option altogether. Sunday Closing Illinois law currently prohibits automobile dealers from operating any established place of business for the purpose of selling motor vehicles on sundays.23 SB 1870 will extend that prohibition to preclude the leasing of automobiles on Sundays if the lease period is greater than onQ YQar. In the spring of 1985 the staff of the Federal Trade commission's Chicago Regional Office testified in favor of repealing the Illinois Sunday closing law for automobile dealers. As the attached testimony indicates, studies have shown that Sunday closing makes it more difficult for consumers to shop and compare, and thus may lead to increased automobile prices tor consumers. 24 We believe that 21 Guideline 3.1 of the Report recommends adoption of leqislation to eliminate the sale of COW and to prohibit charging a customer tor damage or theft of a vehicle. 22 ~ Virginia state Board of Pharmacy v. Virginia Citizens Consumer. Council, 425 u.S. 748, 770 (1975). 23 Ill. Rev. stat. Ch. 95 1/2, § 5-106 (1987). This aection of the statute contain exceptions tor aome items, auch as sales of mobile homes and motorcycles. 24 ~,~, Carlson and Gieseke, Price Search In a Product Market, J. ot Cons. Research, March 1983, pp. 357- (continued ... ) s
The Honorablo James R. Thompson December 22, 1988 prohibiting long-term leasing of automobiles on Sundays presents similar problems. Consumers typically consider a range of factors in deciding the type ot automobile they want to lease or purchase and where they want to obtain it. These include safety, reliability, handling, size, and price, aa well as terms and conditions of the lease or purchase. Although advertising provides information that aids consumers in making informed decisions, consumers may also tind it usetul to engage in on site inspections of different automobiles. Sunday closing laws are likely to inhibit the ability of consumers to exercise this option. Extending the Sunday closing law to long-term leasing raises another concern in addition to those identified above. It is our understanding that some short-term rental agencies also lease automobiles tor longer periods. To the extent that both services are offered in one location, precluding long-term leasing while the location is open for short-term rental purposes may prevent the firm from realizing economies in operation and passing the attendant cost savings on to consumers. Conclusion In sum, it is not clear that sa 1870 will provide net benefits to consumers. We suggest additional consideration of the potential adverse effects of the requirement in sa 1870 that some charges be bundled into base automobile rental tees. We also hope you will take into account the prospect that the changes in liability for damaged or stolen rental vehicles would mean, on balance, higher rental prices for consumers. In addition, it may be desirable to review the effects of the Sunday closing law now applicable to the sale of automobiles and consider its repeal. We hope that these comments will help you in your determination of Whether SB 1870 is likely to achieve the 24( ••• continued) S~; Morrison and Newman, Hours ot Operation Restrictions and Competition Among Retail Firms, Econ. Inq., Vol. XXI, January 1983; stigler, The Economics ot Intormation, J. of Pol. Econ., June 1961, pp. 213-15. 9
• < The Honorable James R. Thompson December 22, 1999 goal ot protecting consumers and whether, or how, the Illinois Motor Vehicle Code could be amended or revised in the next legislative session to serve the welfare of consumers and foster a competitive environment in the car rental and leasing industries. The Commission staff will be pleased to offer any assistance that it can to your office during the next legislative session. We appreciate the opportunity to comment. C~~GLc. Steven Baker ' Director CHICAGO REGIONAL OFFICE 10
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