FTC Staff Comment Before Connecticut Board of Examiners for Opticians as Intervenor In re: Declaratory Ruling Proceeding on the Interpretation and Applicability of Various Statutes and Regulations Concerning the Sale of Contact Lenses

UNITED STATES OF AMERICA
FEDERAL TRADE COMMISSION
WASHINGTON, D.C. 20580
STATE OF CONNECTICUT
DEPARTMENT OF PUBLIC HEALTH
CONNECTICUT BOARD OF EXAMINERS FOR OPTICIANS
IN RE: DECLARATORY RULING PROCEEDING ON
THE INTERPRETATION AND APPLICABILITY OF
VARIOUS STATUTES AND REGULATIONS
CONCERNING THE SALE OF CONTACT LENSES
March 27, 2002
COMMENTS OF
THE STAFF OF THE FEDERAL TRADE COMMISSION,
INTERVENOR
The staff of the Office of Policy Planning and the Bureau of Consumer Protection of the Federal Trade Commission
(hereinafter, the "FTC") welcome the opportunity to submit this comment as an intervenor in the above-captioned
proceeding.(1) The Notice of Declaratory Ruling Proceeding, as published in the Connecticut Law Journal on
November 20, 2001, stated that the Board of Examiners for Opticians would hold a declaratory ruling proceeding on
the following issues:
1. Is a contact lens seller located in Connecticut in compliance with state law if it sells lenses to Connecticut residents
without a Connecticut optician license and optical establishment permit, or an optometric or medical license;
2. Is a contact lens seller located outside Connecticut in compliance with state law if it sells lenses to Connecticut
residents and does not hold a Connecticut optician license and optical establishment permit, or an optometric or
medical license; and
3. Is a contact lens seller, whether located in or out of Connecticut, that sells lenses to a Connecticut consumer
without first receiving a prescription from a licensed physician or optometrist in compliance with Connecticut law?
The staff of the FTC was designated an intervenor in accordance with Conn. Gen. Stat.§ 4-176(d) and Conn.
Agencies Regs. § 19a-9-27 by the Board of Examiners for Opticians on February 13, 2002.
The questions posed by the Board raise three issues: (1) the regulation of intrastate sellers, (2) the regulation of out-
of-state sellers, and (3) the adherence of all sellers to prescription requirements. The questions are phrased in a
general manner, apparently covering sellers of all types of contact lenses. However, we understand that the principal
controversies concern the sale of disposable replacement lenses.(2) In any event, our comments address the three
questions in the context of replacement lenses, the lion's share of which are sold as disposable replacement lenses.
Other parties to this proceeding, such as the Connecticut Attorney General, can be expected to address more fully
the proper interpretation of Connecticut law. This comment will instead focus on the core concern of the Federal
Trade Commission, which is how rules adopted in this proceeding will likely affect consumer welfare.
Executive Summary
To help ascertain the possible impact of the Board's decision on consumer welfare, this submission examines the
likely costs and benefits to consumers of any incremental changes in regulation and barriers to entry that may result

from this proceeding. Based on the Commission's significant expertise concerning regulation and competition, and
considerable experience with the eye care industry in particular, FTC staff believe that an overly restrictive
interpretation of the Connecticut statutes and regulations is likely to adversely affect consumer welfare by raising
prices for at least some consumers without offsetting benefits in health or safety. To summarize our analysis:
1. Existing federal and state regulations already provide significant protections for the health and safety of contact
lens wearers, even if the Board imposes no new requirements in this proceeding.
2. It is likely that mandatory licensing of stand-alone sellers of replacement contact lenses would both increase prices
and reduce convenience for contact lens consumers and thus adversely affect consumer welfare. The critical inquiry
is whether requiring Connecticut licenses for firms who sell only replacement lenses will create sufficient new benefits
for contact lens wearers to offset these adverse effects.
3. The ways in which prescription requirements are interpreted and enforced may also have competitive
consequences. The staff of the FTC believe that the Board can maximize consumer welfare by following the most
procompetitive approach consistent with the protection of consumers' health. In other words, it is desirable to
accomplish regulatory objectives in a way that is least restrictive of innovative distribution methods.
I. Interest and experience of the FTC
In answering the questions at issue in this proceeding, the Board will no doubt wish to consider a variety of factors.
One significant factor that needs to be taken into account is the impact of the Board's decisions on competition and
consumer welfare. The FTC's primary expertise is in competition and consumer protection policy, and we offer these
comments to assist the Board in assessing how its decisions may affect competition and consumer welfare.
The FTC's statutory mission is to protect consumers. The FTC is charged by statute with enforcing those laws that
prohibit unfair methods of competition and unfair or deceptive acts or practices in or affecting commerce.(3) Pursuant
to this statutory mandate, the Commission encourages competition in the licensed professions to the maximum
extent compatible with other state and federal goals. The Commission has extensive experience assessing the
impact of regulation and business practices on competition in many regulated professions.(4)
The Commission also has significant expertise concerning competition in the eye care industry in particular and has
been active in this area for nearly three decades. The Commission enforces the Ophthalmic Practice Rule
("Prescription Release Rule"), originally promulgated in 1978, which requires an optometrist or ophthalmologist to
provide a patient, at no extra cost, a copy of the patient's eyeglass prescription after completion of an eye exam.(5) In
another rulemaking proceeding during the 1980s, the Commission examined other kinds of restraints on the business
practices of eye care professionals and concluded that restrictions on commercial practices have caused significant
injury to consumers, resulting in both monetary losses and less frequent vision care, without offsetting consumer
benefits.(6) Based on the evidence assembled in that rulemaking proceeding, the Commission adopted a rule that
prohibits state-imposed restrictions on several types of commercial arrangements by eye care professionals.(7) The
Commission has also taken action against anticompetitive restrictions on competition in the eye care industry through
administrative litigation.(8)
The Prescription Release Rule requires an optometrist or ophthalmologist to provide a patient, at no extra cost, a
copy of the patient's eyeglass prescription immediately after the eye examination is completed. The Rule also
prohibits optometrists and ophthalmologists from conditioning the availability of an eye examination on a requirement
that the patient agree to purchase ophthalmic goods from the optometrist or ophthalmologist and from placing on the
prescription, or delivering to the patient, certain disclaimers or waivers of liability. The Rule currently does not require
an optometrist or ophthalmologist to release a contact lens prescription to a patient after an eye exam.(9) However,
the Rule does state that it is an unfair practice for an ophthalmologist or optometrist to condition the availability of an
eye exam on a requirement that the patient agree to purchase any ophthalmic goods, including contact lenses, from
the ophthalmologist or optometrist.(10) In adopting the original Prescription Release Rule, the Commission found that

many consumers were deterred from comparison shopping for eyeglasses because eye care practitioners refused to
release prescriptions, even when asked to do so, or charged an additional fee for release of a prescription.(11)
The Commission is conducting a review of the Prescription Release Rule, as part of its systematic review of its Rules
and Guides to determine their effectiveness and impact. The Commission requested public comment about the
overall costs and benefits of the Rule and related questions and received comments from numerous parties, including
associations representing various segments of the industry and professions, state attorneys general, state optometry
boards, and consumers.(12) Those comments have contributed further to the Commission's expertise regarding the
eye care marketplace.
II. Competition and innovation in eyewear markets have been enhanced by entry
of nontraditional firms
The current proceeding stems from a decades-long evolution of the eyewear marketplace. A brief review of that
evolution provides a useful context for understanding the larger policy issues involved.
The principal purpose of the Ophthalmic Practice Rules was to provide consumers a greater range of choices when
buying ophthalmic goods and services. Prior to the Rule, prohibitions and restrictions on advertising of ophthalmic
goods and services were commonplace; advertising of ophthalmic goods and services by either optometrists or
opticians was prohibited or severely restricted by state or private regulation in every state but one.(13) Therefore,
there was virtually no price competition and a general lack of consumer knowledge concerning purchasing
eyeglasses and eye exams. Comparison shopping and obtaining information about goods and services offered in the
ophthalmic market was difficult or impossible.(14)
In contrast, competition has increased dramatically in the eye care marketplace since the 1970s. In the wake of
Virginia State Board of Pharmacy v. Virginia Citizens Consumer Council, Inc.,(15) and other commercial speech
cases, advertising of ophthalmic goods and services is now common. Chain firms have become a fixture in the optical
industry marketplace, and the market share of "alternative" retail sources of contact lenses, including mail order,
pharmacy and mass merchants (such as Costco and Wal-Mart), grew significantly during the 1990s. Many of these
entities advertise heavily and widely, in publications, direct mail coupon packs, on television, and on the Internet.
Many significant innovations in the sale of eyewear came from the entry of nontraditional players. In some cases, the
innovators offer the services of both optometrists and opticians, by employing or entering various kinds of contractual
agreements with both types of professionals. In other cases, new entrants have focused on selling eyewear, relying
on the customer to first obtain a prescription from an optometrist or ophthalmologist. Both types of firms typically offer
multiple types of eyewear, including eyeglasses, hard contacts, regular soft contacts, and disposable contacts.
The most recent step in the evolution of this market, and the one that brings us to the current controversy, is the
development of stand-alone sellers of replacement contact lenses. Such firms tend to focus on the sale of
replacement lenses. They do not sell eyeglasses. They do not fabricate lenses or fit them to the eye; they sell only
replacement lenses for which the customer has already been fitted by an eye care professional. Unlike other eyewear
sellers, their business consists simply of shipping to customers lenses that come from the manufacturer in sealed
boxes labeled with the relevant specifications. Many of these businesses are located in a single state but ship orders
to customers nationwide. Some of the largest are located outside the state of Connecticut.
Disagreements between these firms, their more traditional competitors, and contact lens manufacturers came to a
head in In re: Disposable Contact Lens Antitrust Litigation.(16) In that multidistrict litigation, the Attorneys General of
31 states and a certified class alleged that eye care professionals engaged in an organized effort to prevent or hinder
consumers from obtaining their contact lens prescriptions. The complaints alleged two conspiracies: (1) that the
practitioners and their trade associations conspired to prevent the release of contact lens prescriptions to consumers,
and (2) that the manufacturers, practitioners, and trade associations, including the American Optometric Association,
conspired to eliminate sales of contact lenses by pharmacies, mail order, and other alternative sellers. According to

the complaints, the conspiracy severely restricted the supply of contact lenses available to alternative sellers, which
has hampered the growth of such sellers, decreased the supply of lenses to consumers, and increased the price of
lenses. The parties reached settlements, the last of which the court approved in November 2001.
As part of the settlement, Johnson & Johnson agreed to sell its lenses to alternative distribution channels, as long as
those firms sell lenses to customers in accordance with a valid prescription and in compliance with all federal and
state laws and regulations. Johnson & Johnson petitioned the Board for this proceeding in order to clarify
Connecticut's regulations, to aid Johnson & Johnson in ascertaining whether alternative lens sellers are in
compliance with all Connecticut laws and regulations.
The three questions in this proceeding are phrased in a way that implies that each question has a single answer that
applies to all sellers of contact lenses. However, it is clear from the historical context that the real issue is how the
Connecticut laws and regulations apply to a particular type of seller: the stand-alone seller of replacement lenses that
merely sells lenses and does not fabricate lenses or fit them to the eye. For this reason, we will focus on the relevant
factors that should be considered in determining how the Connecticut laws and regulation should apply to firms that
sell only replacement lenses. We offer no opinion on how the laws and regulations should apply to contact lens
providers who also sell eyeglasses, fabricate lenses, or fit them to the eye.
III. There are significant health issues concerning the sale of contact lenses
The sale of contact lenses raises significant health issues that many current federal and state laws and regulations
are intended to address. This proceeding will determine whether some of Connecticut's regulations will be applied in
a more or less restrictive fashion.
To ascertain whether a more restrictive interpretation would create incremental consumer benefits, one must first
consider the health issues involved in contact lens sale and use. The Board will no doubt hear evidence from a
number of medical experts in this proceeding. In the interest of making the record as complete as possible, we offer a
brief summary of the pertinent medical evidence concerning health issues and contact lenses that FTC staff have
encountered in the course of the Commission's Rule Review and the multidistrict antitrust litigation.
The primary health care concern with contact lenses appears to be ensuring that contact lens wearers return to their
doctors regularly for eye examinations. Disposable contact lenses prevent oxygen from reaching the cornea, and lack
of oxygen can lead to severe eye damage. Therefore, it can be important that a patient adhere to the doctor's
recommended wearing schedule, removing and replacing the lenses when recommended. Some individuals may
develop eye problems even if they follow the doctor's advice; their eyes may develop problems simply in response to
wearing lenses. Customers incur health risks if they forego regular eye exams that would allow the optometrist or
ophthalmologist to spot emerging health problems in their early stages.
The primary means by which federal and state regulators ensure that contact lens wearers undergo periodic eye
exams by qualified practitioners is to require sale of contact lenses by prescription. In contrast to prescription drugs,
virtually no consumer is likely to try to "self-prescribe" vision-correcting contact lenses. Unless a consumer is willing
to bear the expense of purchasing and trying on countless brands, types, and powers of contact lenses, it is
impossible for the consumer to find out what to order in the absence of an optometrist's or ophthalmologist's
assistance. It is thus reasonable to assume that every contact lens wearer has received a prescription for those
lenses at some time.(17)
For the purposes of this proceeding, it is important to note that the medical purpose of the prescription requirement
(aside from describing the proper lenses) is to induce the customer to have regular eye exams - not to control where
the customer may purchase replacement lenses with a valid prescription. The Commission's Rule review, the
multidistrict litigation, and Commission staff's own consultations with industry experts have revealed no systematic
evidence that sales through alternative channels, such as Internet or mail order, pose any additional health risk as
long as the retailer sells in accordance with a valid prescription.(18)

The FDA first approved a soft contact lens in 1971.(19) Beginning in the late 1980s, lens manufacturers began to
market and sell "disposable" and "frequent replacement" soft lenses, which are designed to be replaced daily,
weekly, or monthly. Most soft lenses are now sold in multipacks, with disposable lenses typically sold in multipacks of
six lenses. When first developed, soft contact lenses were not manufactured in a way that always accurately
reproduced the same prescription.(20) In the past 20 years, however, manufacturers have developed production
methods for soft contact lenses that have eliminated these standardization problems.(21) According to commenters
during the Rule review, the soft contact lenses that a patient receives will be identical regardless of whether the
patient gets the lenses from an eye care professional or from a non-traditional seller. In comments filed in the FTC's
review of the Rule, the American Academy of Ophthalmology and the California Optometric Association both stated
that while fabrication errors might present a problem with respect to hard contact lenses, soft lenses, such as
disposables, are relatively standard and can be easily reproduced.(22)
Due to this difference, medical professionals do not always follow the same fitting and sales procedures with soft
replacement lenses as they do with hard contacts. Several commenters have noted that medical practitioners do not
examine the fit of each replacement lens on the patient's eye after the prescription has been finalized through the
fitting process.
In fact, some lens manufacturers provide direct shipment of replacement lenses to consumers, and some eye care
practitioners mail replacement contact lenses to patients without an office visit during the span of the patient's
prescription.(23) Thus, the practice, even among some traditional eyecare professionals, suggests that replacement
lenses can be marketed and delivered somewhat differently from other lenses, without adverse health effects.
Under the terms of the settlement agreement of the multidistrict litigation, the American Optometric Association
explicitly agreed that it:
"shall not represent directly or indirectly that the incidence or likelihood of eye health problems arising from the use of
replacement disposable contact lenses is affected by or causally related to the channel of trade from which the buyer
obtains such lenses. Specifically, AOA shall not represent directly or indirectly that increased eye health risk is
inherent in the distribution of replacement disposable contact lenses by mail order or pharmacy or drug stores."(24)
Not surprisingly, this aspect of the settlement agreement is precisely consistent with medical evidence presented in
the multidistrict litigation:
• The Wisconsin Optometric Association in 1988 repeatedly urged members to notify the association of any
health problems that occurred when patients took their prescriptions and ordered lenses from a source
other than the doctor. As of 1998, the association still had not received any documented reports of such
health problems.(25)
• In 1992, Vistakon (a subsidiary of Johnson & Johnson) tracked complaint calls and sorted them into
various categories. Only three phone calls - 0.8 percent of the total - involved any type of link between
health problems and purchases of lenses from alternative channels. This is a disproportionately low
percentage, since at least 5-10 percent of Vistakon lenses were sold though alternative channels in
1992.(26)
• Multiple optometrists who testified as witnesses were asked if they knew of any scientific studies showing
that consumers face greater health risks if they purchase contact lenses from a mail order firm. No
optometrist could cite such a study. Several said that the source from which the consumer purchases
the lens should make no difference as long as the seller follows the prescription. One ophthalmologist
was quoted as saying, "If the lens comes directly from the manufacturer in a sealed container, it should
not matter where that lens is obtained by the patient."(27)

• In fact, Johnson & Johnson's own expert witness acknowledged that the "[s]teps which can be taken to
minimize episodes of contact lens related complications include careful and appropriate lens selection
and fitting, continuing patient education on proper lens care procedures, good hygiene, prompt reporting
of symptoms by patients, and on-going monitoring and care of patients through regular aftercare
visits."(28) Notably, none of these recommended steps involve obtaining replacement lenses directly
from an optician or other eye care professional.
IV. Current federal and state regulations address contact lens health concerns
The Connecticut Board is not being asked to make its decisions in a regulatory vacuum. Existing regulatory
requirements already address the primary health concerns at issue in this proceeding and ensure that appropriate
safeguards will be maintained to protect consumers' health. The key question is whether there are benefits to
consumers from additional, more restrictive regulations that would outweigh the substantial additional consumer
costs.
A. FDA prescription requirements
Federal law on the prescription requirement for replacement contact lenses is complex and somewhat opaque. FDA
regulations state that a soft contact lens is a Class II medical device if it is intended for daily wear.(29) Rigid gas
permeable contact lenses and soft contact lenses intended for extended wear are Class III medical devices.(30) A
provision in the Food, Drug & Cosmetics Act gives the FDA the authority to promulgate a regulation to require that a
device be restricted to sale, distribution, or use only upon the written or oral authorization of a licensed
practitioner.(31) Notably, there is no such regulation specifically requiring a prescription for contact lenses.(32)
Nevertheless, approval documents for individual lens products state that they must be sold by prescription.
Additionally, there is a general regulation that covers prescription devices overall, which states that a device which "is
not safe except under the supervision of a practitioner licensed by law to direct the use of such device, and hence for
which 'adequate directions for use' cannot be prepared," will be exempt from the statutory labeling requirements if the
device is "sold only to or on the prescription or other order of such practitioner."(33) Replacement contact lenses fall
under this exemption.
The FDA also has strict labeling requirements. A device is considered misbranded if its labeling does not contain
"adequate directions for use" and "adequate warnings against use in those pathological conditions or by children
where its use may be dangerous to health, or against unsafe dosage or methods or duration of administration or
application, in such manner and form, as are necessary for the protection of users . . . ."(34) Connecticut's Uniform
Food, Drug, and Cosmetic Act has a similar provision.(35)
The FDA has the authority to take action against the dispensing of a prescription device without a valid
prescription.(36) The FDA generally defers to the states on these enforcement issues. Its guide for purchasers of
contact lenses over the Internet states that, "[s]ince individual states have different licensing requirements for optical
dispensers, enforcement of prescription device sales has usually been left to the state in which the company selling
the contact lens is located."(37) However, that does not mean the FDA is either passive or powerless. In a 1998
letter, the FDA noted that it had received complaints about sales of contact lenses by mail without a prescription and
confirmed that "FDA is itself investigating alleged violations of Federal law as a basis for possible action."(38) In
2000, the agency reportedly launched an investigation of 1-800 Contacts, as well as 96 other companies suspected
of selling by mail various types of prescription devices without first obtaining prescriptions.(39)
Even with a prescription requirement for replacement contact lenses, it is important to note that federal law does not
require that the prescription be written, nor does it define what constitutes a valid contact lens prescription. Instead,
state law determines what is included in a valid prescription.
B. Connecticut prescription and prescription release requirements

Connecticut law does not explicitly require that replacement contact lenses be sold pursuant to a prescription.(40) In
fact, the main provision covering where optical goods may be sold, while requiring the supervision of an optician for
production or reproduction of optical glasses or kindred products to personalized given formulas, does not require
that this be done pursuant to a prescription.(41)
Neither the Connecticut statute for optometry, the statute for opticians, nor the Uniform Food and Drug Act defines a
prescription.(42) The Connecticut Pharmacy Practice Act defines a prescription as "a lawful order of a prescribing
practitioner transmitted either orally, in writing or by electronic means for a drug or device for a specific patient."(43)
Connecticut law requires that a practitioner of the healing arts, including optometry, release to a patient or his
authorized representative a copy of the patient's health record, including "contact lens specifications based on
examinations and final contact lens fittings given within the preceding three months or such longer period of time as
determined by the provider but no longer than six months," unless the provider "reasonably determines that the
information is detrimental to the physical or mental health of the patient."(44) This strongly suggests that the
legislature intended consumers to have the option to purchase lenses separately from the purchase of an eye
examination.
If the Board determines that a prescription is required for the purchase of replacement lenses, it would then have a
legal means of recourse against stand-alone firms that sell lenses without a prescription, even if those firms were not
licensed in Connecticut. States have pursued direct enforcement of their prescription requirements in the recent past.
For example, the Texas Optometry Board brought suit against a Florida mail order contact lens seller for violating the
Texas statute requiring an unlicensed seller to obtain a complete physical copy of the patient's prescription before
providing the lenses to the patient. The parties ultimately settled, with the seller agreeing to refrain from selling lenses
without a proper prescription.(45)
C. Other consumer protection laws
A variety of other laws and regulations help protect contact lens consumers and ensure that customers purchasing
contact lenses from sources other than doctors receive the lenses that are specified in the prescription.
Consumers have relatively easy recourse if an Internet or mail order firm fails to deliver the proper lenses. Unlike the
situation with prescription drugs, consumers can easily determine if they have received the correct product by
checking the box to ensure that it matches the prescription. In some instances, even if the consumer does not notice
that he or she received the incorrect product, the customer may well discover the error when trying to wear the
lenses. The customer can then simply remove the incorrect lens. Obviously, this does not rise to the kind of serious
risk of harm as would occur if a consumer took the wrong prescription drug.
The Federal Trade Commission has authority under Section 5 of the FTC Act to bring an enforcement action against
a contact lens seller who makes false or misleading claims about the products or services it provides.(46) For
example, the Commission has taken action pursuant to Section 5 against online pharmacies for making deceptive
claims.(47) The Commission also has authority under its unfairness jurisdiction to regulate marketing practices that
cause or are likely to cause substantial consumer injury, which is not reasonably avoidable by consumers and is not
outweighed by countervailing benefits to consumers or to competition.(48)
V. The costs and benefits of licensing stand-alone sellers of replacement lenses
Federal and state regulations already seek to ensure that lens wearers receive the lenses prescribed by their doctors.
As long as these regulations are enforced, prescription requirements ensure that lens wearers return to the doctor for
regular eye exams, regardless of where the customer purchases replacement lenses. To determine whether
additional incremental regulation of stand-alone replacement lens sellers beyond the prescription requirement would
enhance consumer welfare, it is necessary to consider what additional costs and benefits the additional regulation
might create.

A. Costs of licensing stand-alone replacement lens sellers could be substantial
1. Connecticut requirements
Connecticut law, Conn. Gen. Stat. § 20-150, provides "[n]o optical glasses or kindred products or other instruments to
aid vision which are produced or reproduced to personalized given formulas, shall be sold at retail except under the
supervision of a licensed optician and in a registered optical establishment, office or store. An optical establishment,
office or store is defined as meaning one the owner of which has had issued to him an optical license selling
permit."(49)
To obtain a license as an optical establishment, the retail seller of optical glasses or kindred products produced or
reproduced to a personalized given formula must be under the direct supervision of a licensed optician.(50) These
permits cost $250 and are generally valid for one year, although they are terminated immediately if the licensed
optician of record disassociates himself from the establishment. Holders of such permits are permitted to use the term
"optician."(51)
The statute defines a licensed optician as "[o]ne having a knowledge of optics and skilled in the technique of
producing and reproducing ophthalmic lenses and kindred products and mounting the same to supporting materials
and the fitting of the same to the eyes."(52) To obtain a license as an optician, a candidate must have four years of
approved apprenticeship or an Associate's degree in ophthalmic dispensing from an approved school and have
passed the American Board of Opticianry's National Opticianry Competency examination, the National Contact Lens
Examination, and the Connecticut Practical Examination.(53)
The Connecticut statute and regulations apply when a retail seller of ophthalmic lenses and kindred products is
himself producing or reproducing lenses to "personalized given formulas."(54) Connecticut's regulatory regime for
opticians thus focuses on the producing and reproducing of lenses.(55) However, once a patient has been fitted with
contact lenses by an optometrist or ophthalmologist, the patient merely purchases replacement contact lenses that
come prepackaged from the manufacturer and which are not produced or reproduced to a personalized given formula
by the seller.(56) Providing replacement lenses in sealed packages from manufacturers does not involve producing or
reproducing lenses and clearly does not require the seller to produce or reproduce lenses to "personalized given
formulas"- which is the practice, under the statute, that must be licensed.
If these licensing regulations nevertheless are applied to stand-alone sellers of replacement lenses, such sellers
would have to arrange for a licensed optician to supervise their operations and pay a $250 fee. The need to employ
an optician would likely be a costly proposition for a stand-alone seller of replacement lenses. Because such firms do
not sell eyeglasses or conduct contact lens fittings, they may not already have an optician on staff. Alternatively, a
large operation may not have a sufficient number of opticians to satisfy the state's "supervision" requirement.(57)
Therefore, a requirement that all contact lens sellers obtain an optical establishment permit and an optician's,
optometric, or medical license would likely impose a potentially significant additional (and likely unnecessary) cost on
these types of alternative sellers.
2. Similar licensing regulations in other professions often raise costs
We know of no study that directly assesses the impact of optical licensing on costs or prices of contact lenses in
general or replacement lenses in particular. However, the idea that licensing requirements create additional costs for
consumers is hardly novel or unique to replacement contact lenses. In assessing the impact of licensing in this area,
it is helpful to consider the effects of licensing on consumer costs in other markets served by regulated professionals.
We are more confident that licensing will raise prices for consumers of replacement lenses because we observe that
professional licensing tends to raise prices in many other markets where it has been implemented. These price
increases should be weighed against any consumer benefits created by occupational licensing to assess whether
incremental increases in licensing improve consumer welfare.

Occupational licensing necessarily involves some restriction on the ability of individuals to enter an occupation. This
is accomplished through the need for government permission and the demonstration of some minimum degree of
competency. The stated motivation for licensing is the desire to maintain or increase the quality of service provided
by the professionals being regulated. Business practice restrictions, such as limits on the commercial practice of
optometry or restrictions on business relationships between optometrists and opticians, have similar rationales and
effects as licensing.
By restricting the supply of professionals into an occupation, licensing tends to raise their wages, which in turn can
lead to higher output prices. Licensing and various business practice restrictions can also lead to higher prices by
limiting the availability of lower cost suppliers to consumers. Studies of the price effects of licensing are limited to
those industries where a well-defined product can be identified. Studies of licensing in dentistry, perhaps the most
analyzed of the professions, find price increases of from 4 percent to 15 percent.(58) Studies of the eye care market
report price increases from 5 percent to 33 percent that are attributable to a variety of advertising and commercial
practice restrictions.(59)
Laws, regulations, or other rules that unnecessarily require firms or customers to employ members of the regulated
professions for specified tasks can also raise consumer prices. Several states, for example, have considered
measures that would require borrowers to hire attorneys to represent them in real estate loan closings, even in
situations such as refinancings that involve little legal work on behalf of the borrower. Based on evidence from
several states, the Federal Trade Commission and U.S. Department of Justice have concluded that such
requirements would typically increase prices to borrowers by between $150 and $400.(60)
Licensing can either increase or decrease service quality.(61) While the restriction of supply from licensing typically
leads to a higher average competence level for the professionals allowed to practice, the higher price for their
services can lead to less utilization by consumers. This indeterminancy is reflected in the empirical research, where
no clear link between licensing and service quality has been demonstrated.(62)
3. Adverse effects would be concentrated on customers who prefer stand-alone
sellers of replacement lenses
Most stand-alone sellers represent unique alternative distribution channels: Internet and mail order. Internet and mail
order offer some consumers a combination of price and convenience that they value highly. Because licensing may
impose additional costs on stand-alone sellers of replacement lenses, it has the potential to curtail these consumer
benefits by inducing mail-order firms to charge higher prices or exit the Connecticut market entirely.
Data on price differences between mail order and other sellers of replacement lenses are sparse. The most recent
data are from a nationwide survey by SRI commissioned by the state attorneys general as part of the multidistrict
litigation. In 1998, the average price of a six-lens multipack purchased via mail order was $19.90, compared to an
average of $23.76 for lenses purchased from ophthalmologists, optometrists, and optical chains - a 19 percent
difference.(63) The survey also reported that price differences matter for most consumers, even if they were not
currently mail-order customers. Of the survey respondents who had not purchased their most recent set of contact
lenses via mail order, 62 percent said they would do so if the mail-order price were 15 percent less than the last price
they paid, and 78 percent said they would do so if the mail-order price were 25 percent less. The SRI data also
suggest, however, that consumers who purchase their lenses from traditional suppliers could achieve equivalent
savings at a mass merchant discounter, such as Wal-Mart, Costco, or BJ's; the average price at such retailers was
$19.98.(64)
The principal difference between the mail-order firms and the mass merchandisers thus appears to be the delivery
mode, not the price. The two delivery modes involve significantly different convenience costs for consumers. To enjoy
the price savings at a mass merchandiser, the consumer has to make a trip to the store and often endure a wait in a
line. Multiple trips may be necessary if the store does not have the particular lenses in stock and must order them.
Consumers who opt for mail order, on the other hand, can have replacement lenses delivered simply by calling a toll-

free phone number or visiting a web site. The inconvenience of visiting a mass merchandiser is likely unimportant for
consumers who attach a low value to their time or who were going to the store to purchase other items anyway. It
could be substantial, however, for consumers who attach high value to their time, make a special trip to the store just
to obtain replacement lenses, or live in areas distant from mass merchandisers.
How much value might some customers place on the convenience of mail order? Research in transportation
economics suggests that individuals value urban travel time by automobile and public transit at between 75 and 178
percent of their wage rate.(65) At the average private hourly wage of $14.61 (December 2001), an hour-long trip to
Wal-Mart to buy replacement lenses has an implicit time cost of between $10.96 and $26.00.(66) That figure
represents a markup of between 50 and 130 percent over the price of a multipack. Therefore, the convenience cost of
policies that impede entry by mail-order replacement lens sellers could be substantial.
B. Licensing stand-alone replacement lens sellers offers no additional consumer
protection
Licensing stand-alone replacement contact lens sellers is unlikely to diminish any of the genuine health risks
associated with contact lenses. Licensing the lens seller will not induce individuals to comply with the wearing or
disposal schedules recommended by the doctor. Licensing the lens seller will also not induce individuals to have
more frequent eye exams.
Licensing is not necessary to ensure sellers follow prescriptions. Concerns about quality of care related to follow-up
examinations can be addressed by enforcing contact lens prescriptions, rather than by inhibiting sales by non-
traditional providers. Requiring customers to return to an eye care professional to purchase replacement lenses does
not reduce the individual's incentive or ability to wear lenses for too long. Moreover, Connecticut law does not allow
opticians to examine eyes or treat eye problems, so forcing consumers to purchase replacement lenses from an
optician does not advance the health goal of more frequent eye exams.(67)
C. Licensing may produce unintended consequences harmful to consumers
Several commenters in the FTC Rule review noted that fostering competition in contact lens sales can be expected to
increase the quality of care rather than decrease it.(68) To the extent that it raises costs for stand-alone sellers of
replacement lenses, licensing of opticians and optical establishments may actually increase the incidence of health
problems associated with contact lens use.
Stand-alone sellers of replacement lenses derive the bulk of their revenue from the sale of disposable lenses. As a
threshold matter, there seems to be consensus that disposable lenses, especially when worn properly, are generally
healthier than conventional daily wear lenses.(69) Doctors have reported that frequent replacement of lenses has
yielded a significant decrease in eye infections and inflammation among their patients who wear disposables.(70)
However, many consumers who wear disposable lenses over-wear their lenses, which diminishes the health benefits
of such lenses. One survey revealed that fewer than 50 percent of consumers comply with the recommended wearing
schedule.(71)
Importantly, fifty-seven percent of consumers stated they would replace their lenses more frequently if the lenses cost
less.(72) Moreover, 30 percent specifically identified cost savings as the reason they over-wear their lenses, stating
they "try to save money by wearing [their] contact lenses for more days than [their] doctor recommends before
disposing of them."(73) Twenty-two percent said they do not replace their lenses as often as they should because
"purchasing them is inconvenient." Not only will many disposable lens wearers over-wear their lenses in order to save
money, but studies also suggest that more consumers would opt to switch from conventional lenses to the healthier
disposable lenses if disposables cost less.(74)

Increasing the cost and inconvenience of obtaining disposable replacement lenses may induce more individuals to
over-wear their replacement lenses; decreasing the cost and inconvenience may induce more individuals to comply
with eye doctors' instructions. Imposing licensing requirements on stand-alone sellers of replacement lenses thus has
the potential to increase health risks for consumers.
D. Licensing out-of-state sellers of replacement lenses
One potential additional benefit of licensing out-of-state sellers is that the license gives the state additional leverage
to protect consumers. If an out-of-state seller fails to comply with prescription requirements, perhaps by sending
consumers the wrong lenses or selling lenses without receiving a valid prescription, then the State could prompt
compliance by threatening to revoke the seller's license. If the seller still refuses to comply, the State could revoke the
license, thus protecting consumers from the health risks involved in dealing with that seller.
It is doubtful that licensing is necessary to protect consumers in this way. Even in the absence of licensing, both
consumers and government have significant avenues of recourse if an out-of-state seller fails to comply with
prescription requirements.(75) The Board could also suggest that the Connecticut legislature authorize it to adopt
additional safeguards that would be less restrictive, such as registration. A registration system, unlike licensing, would
not require that individuals or firms that want to sell replacement lenses fulfill expensive and unnecessary
requirements in order to do so. Rather, replacement lens sellers would merely file their names and other required
contact information with the Board. The Board would thereby know who is selling replacement lenses in Connecticut
and would have sufficient contact information in the event that a particular seller engages in practices that create
health risks for consumers. For this reason, it is doubtful that out-of-state sellers present any unique consumer
protection problems for which state licensing is a necessary solution. And, any theoretical increase in enforcement
authority is almost certainly outweighed by the additional costs likely to be passed on to Connecticut consumers as a
result of requiring replacement lens sellers to be licensed in Connecticut.
VI. The prescription requirement
The third question asks whether a contact lens seller that sells lenses to a Connecticut consumer without first
receiving a prescription from a licensed physician or optometrist is in compliance with Connecticut law. The way in
which the prescription requirement is interpreted and enforced could have a substantial impact on competition.
The real prescription issue in this proceeding is not whether a prescription should be required. The key question is
what it means to say that the contact lens seller must receive this prescription from a licensed physician or
optometrist. This question can be answered in a way that either restricts or promotes competition.
According to the FDA's guide for consumers regarding the purchase of contact lenses over the Internet, a lens seller
does not have to receive a written prescription to comply with the federal prescription device regulation. The FDA
indicates that if the company checks with the doctor, the company has satisfied the prescription requirement. The
FDA guide notes that websites allow the purchaser to fill out a chart with the ordering information and supply contact
information for the purchaser's doctor. Thus, the federal prescription requirement may be satisfied by the ability to
check with the doctor orally. Connecticut's requirements are similar, since, by statute, a prescription can be
transmitted either orally, in writing, or by electronic means.
It is clear that sales of lenses by alternate channels can easily satisfy federal and state prescription requirements.
Consumers who wish to order lenses by phone, mail, or Internet can either mail in, call in, fax, or provide in electronic
form their prescription information to the lens seller. The lens seller can contact the eye care provider in the same
ways, if prescription verification is necessary. Likewise, a valid prescription, communicated to the seller by the
patient, can be presumed verified if the doctor is contacted and given sufficient opportunity to correct any errors.
This multiplicity of ways to satisfy a prescription requirement is procompetitive in that it provides consumers with a
number of ways in which to obtain their replacement lenses, thus allowing the market to respond to genuine

consumer demand. The FTC staff believe it would be detrimental to competition and consumers to overly restrict the
ways in which prescription information for replacement lenses may be transmitted.
Similarly, prescriptions that are narrowly drawn so as to favor one contact lens over another, absent sound medical
justification, or that have unduly short expiration dates, may also raise significant anticompetitive problems. To the
fullest extent consistent with necessary health standards, consumers should be allowed the widest latitude to receive
replacement lenses from whichever providers they choose.
In neither the Rule review nor the multidistrict litigation has anyone suggested that consumers should be permitted, or
that they are remotely likely to try, to obtain contact lenses without first being fitted for them by an eye care
professional. Instead, the crucial question is whether consumers should be able to obtain replacement contact lenses
using the prescription information they have from the box of lenses for which they were initially professionally fitted.
Both industry representatives and government regulators have informed us that there is a strong consumer demand
to obtain replacement contact lenses in this manner.
The position of the staff of the Commission is that strong consumer demands should not be thwarted lightly. The
evidence suggests that the health concerns motivating the prescription requirement are satisfied if the contact lens
seller receives a valid prescription, however that information is transmitted. If the Board disagrees with this
assessment, we nevertheless urge the Board to carefully weigh the health effects of a more restrictive policy against
the potential harm to competition and consumer choice.
VII. Conclusion
The staff of the Federal Trade Commission has extensive expertise in analyzing occupational regulation in general
and eyewear issues in particular. When assessing the impact of a regulatory change, we typically examine the
incremental costs and benefits that would be created by an increase or decrease in regulation.
Based on the evidence we have seen, we believe that requiring stand-alone sellers of replacement contact lenses to
obtain Connecticut optician and optical establishment licenses would likely increase consumer costs while producing
no offsetting health benefits. Indeed, such licensing could harm public health by raising the cost of replacement
contact lenses, inducing consumers to replace the lenses less frequently than doctors recommend or to substitute
other forms of contact lenses that pose greater health risks.
An overly narrow interpretation of Connecticut law on these issues will likely have two significant detrimental effects:
(1) it will restrict the choices available to Connecticut consumers, raise their costs, and reduce their convenience
unnecessarily, and (2) it will serve as a barrier to the expansion of Internet commerce in the State of Connecticut.
Current federal and state prescription requirements and consumer protection laws are sufficient to address the health
problems associated with contact lens use. Such requirements can be implemented in ways that are either
procompetitive or anticompetitive, and the FTC staff urge the Board to implement the prescription requirement in a
way that protects consumers health, promotes competition, and maximizes consumer choice.
Respectfully submitted,
J. HOWARD BEALES, III
Director, Bureau of Consumer Protection
R. TED CRUZ
Director, Office of Policy Planning
JERRY ELLIG
Deputy Director, Office of Policy Planning

MAUREEN K. OHLHAUSEN
Attorney
KIAL S. YOUNG
Attorney
JOSEPH P. MULHOLLAND
Economist
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
(202) 326-3683
Endnotes:
1. This comment expresses the views of the Bureau of Consumer Protection and the Office of Policy Planning of the
Federal Trade Commission. The comment does not necessarily represent the views of the Commission or of any
individual Commissioner. The Commission has, however, voted to authorize the Office of Policy Planning and the
Bureau of Consumer Protection to submit this comment.
2. Replacement contact lenses means contact lenses that are sold to replace the contact lenses prescribed by the
eye care professional after the initial fitting is complete.
3. Federal Trade Commission Act, 15 U.S.C. § 45.
4. See, e.g., Alaska Healthcare Network, Inc., Docket No. C-4007 (Apr. 25, 2001); Colegio de Cirujanos Dentistas de
Puerto Rico, Docket No. C-3953 (June 12, 2000); FTC v. Superior Court Trial Lawyers Ass'n, 493 U.S. 411 (1990);
FTC v. Indiana Federation of Dentists, 476 U.S. 447 (1986).
5. 16 C.F.R. Part 456.
6. Ophthalmic Practice Rules ("Eyeglasses II"), Statement of Basis and Purpose, 54 Fed. Reg. 10,285, 10,286 (Mar.
13, 1989).
7. The Court of Appeals ultimately vacated this "Eyeglasses II" rule on the ground that the Commission lacked the
statutory authority to make rules declaring these state statutes unfair. However, the Commission's findings that the
restrictions harmed consumers were not disturbed. See California State Bd. of Optometry v. FTC, 910 F.2d 976 (D.C.
Cir. 1990).
8. See, e.g., Massachusetts Board of Registration in Optometry, 110 F.T.C. 549 (1988) (challenging Board regulation
that unreasonably restricted truthful advertising by optometrists; final order required Board to allow truthful advertising
and to repeal regulation).
9. 16 C.F.R. § 456; see also Ophthalmic Practice Rules, Final Trade Regulation Rule, 54 Fed. Reg. 10,285, 10,299,
10,303 (Mar. 13, 1989).
10. 16 C.F.R. §§ 456.2(b), 456.1(c) .
11. Advertising of Ophthalmic Goods and Services, Statement of Basis and Purpose and Final Trade Regulation
Rule, 43 Fed. Reg. 23,992, 23,998 (June 2, 1978).

12. See Request for Public Comments, 62 Fed. Reg. 15,865 (Apr. 3, 1997).
13. 1978 Statement of Basis and Purpose, supra note 11, 43 Fed. Reg. at 23,994.
14. Id. at 23,995-96; 1989 Statement of Basis and Purpose, supra note 6, 54 Fed. Reg. at 10,288.
15. 425 U.S. 748 (1976) (holding that the state's blanket ban on advertising prescription drug prices violated the First
Amendment).
16. In re: Disposable Contact Lens Antitrust Litigation, No. MDL 1030, (complaints filed M.D. Fla. 1994).
17. See, e.g., Supplemental Report of Gerald E. Lowther, O.D., Ph.D., on behalf of The American Optometric
Association, et al., filed in In re: Disposable Contact Lens Antitrust Litigation, at 9 ("A contact lens prescription cannot
be determined until a patient has worn a diagnostic lens for some time, usually days or weeks." This is because the fit
may change based on various wearing factors. "Only after this time and process can a patient be given a contact lens
prescription.") See also Conn. Gen. Stat. § 20-7c(b) (practitioners must release "contact lens specifications based on
examinations and final contact lens fittings" (emphasis added)).
18. There is anecdotal evidence that some customers who purchase lenses through these alternative channels
developed eye problems. See, e.g., Deposition of George Kenneth Johnson, O.D., filed in In re: Disposable Contact
Lens Antitrust Litigation, at 102-3, 168. These patients, however, purchased lenses using invalid or incorrect
prescriptions. We are aware of no systematic study demonstrating that lens wearers who purchase replacement
lenses through alternative channels in accordance with a valid prescription show any greater incidence of eye health
problems.
19. See 47 Fed. Reg. 53,411, 43,415 (1982).
20. See Report of Gerald E. Lowther, O.D., Ph.D., on behalf of The American Optometric Association, et al., filed in In
re: Disposable Contact Lens Antitrust Litigation, at 18-20.
21. Id.
22. Comment from COA, #112 at 8; Comment from AAO, #97 at 1-2. The comments from the FTC's Rule review are
on file on the Commission's public record as Document Nos. B21940700001, et seq. The comments are cited herein
by the name of the commenter, a shortened version of the comment number (the last one to three digits), and the
relevant page(s) or attachments of the comment.
23. Report of Douglas F. Greer on Behalf of the Thirty-One Plaintiff States, filed in In re: Disposable Contact Lens
Antitrust Litigation, at 59-64.
24. Preliminary Settlement Agreement, In re: Disposable Contact Lens Antitrust Litigation, (filed Apr. 23, 2001,
approved Nov. 1, 2001) at 1.
25. Report of Douglas F. Greer on Behalf of the Thirty-One Plaintiff States, filed in In re: Disposable Contact Lens
Antitrust Litigation, at 131-34.
26. Id.
27. Id. at 138.
28. Contact Lenses: Fitting, Follow-up and Complications, Report of A. Christopher Snyder, O.D., M.S., for The
American Optometric Association, et al., filed in In re: Disposable Contact Lens Antitrust Litigation, at 48.

29. 21 C.F.R. § 886.5925(b)(1) (2001). Class II devices are devices for which "general controls" are insufficient to
provide a reasonable assurance of safety and effectiveness but for which there are existing methods to provide such
assurances. 21 U.S.C. § 360c(a)(B). These methods may include special guidelines, performance standards, and
postmarket monitoring, but a prescription requirement is not explicitly mentioned.
30. 21 C.F.R. §§ 886.5916 and 886.5925(b)(2). Class III is the most stringent regulatory category and applies to
devices for which insufficient information exists to assure safety and effectiveness solely through general or special
controls, but again the statute is silent as to a prescription requirement. 21 U.S.C. § 360c(a)(C)
31. 21 U.S.C. § 360j(e)(1) ("The Secretary may by regulation require that a device be restricted to sale, distribution,
or use - (A) only upon the written or oral authorization of a practitioner licensed by law to administer or use such a
device, or (B) upon other such conditions as the Secretary may prescribe in such regulation.").
32. The FDA regulations for Ophthalmic Devices appear at 21 C.F.R. §§ 886.1 -886.5928. None of these regulations
specifies that contact lenses be restricted to sale, distribution, or use only upon the written or oral authorization of a
practitioner licensed by law to administer or use such a device.
33. 21 C.F.R. § 801.109(a)(2).
34. 21 U.S.C. § 352(f).
35. Conn. Gen. Stat. § 21a-106(f).
36. See 21 U.S.C. §§ 353(b)(1), 331(a) and 333.
37. Buying Contact Lenses on the Internet, by Phone or by Mail: Questions and Answers, available at
<http://www.fda.gov/cdrh/consumer/buycontactqa.html>.
38. Letter from Linda Gangloff, Policy Analyst, Executive Secretariat, FDA, to Thomas W. King, Jr., Executive
Secretary, Office of the State Board for Optometry, New York (Oct. 21, 1998).
39. Hank Greenberg, 1-800 Contacts in FDA's Sights, TheStreet.com (4/11/00).
40. Conn. Gen. Stat. § 20-139, entitled Purpose and legislative policy, states in general terms that regulation is
required of optical appliances, eyeglasses, lenses, and all aids to human vision sold, dispensed, or supplied in the
state and that persons "filling prescriptions having to do with optical glasses from given formulas, and kindred
products" shall have the education, skill, and ability to properly fill any such formulas and shall be licensed. This
section imposes no specific licensing or prescription requirements, however.
41. Conn. Gen. Stat. § 20-150.
42. Conn. Gen. Stat. §§ 20-127 to 20-138d (optometry); §§ 2-139 to 20-162 (opticians); §§ 21a-91 to 21a-120
(Uniform Food, Drug and Cosmetic Act).
43. Conn. Gen. Stat. § 20-571(23).
44. Conn. Gen. Stat. § 20-7c(b) & (c).
45. See Lens Express, Inc. v. Lois Ewald, as Executive Director of Texas Optometry Board, 907 S.W.2d 64 (Ct. App.
Tx. 1995) (describing history of proceedings).

46. 15 U.S.C. § 45. In addition, Section 12 of the FTC Act prohibits the false advertisement of "food, drugs, devices,
services, or cosmetics." 15 U.S.C. § 52.
47. The Commission brought a complaint against operators of a group of online pharmacies that falsely claimed to be
a full service clinic with a national network of physicians. International Outsourcing Group, Inc. (File No. 992 3245)
(July 12, 2000). The Commission has also brought numerous cases challenging claims for medical devices. See,
e.g., London International Group, Inc., C-3800 (Apr. 7, 1998) (consent order) (challenging claims that Ramses
condoms are 30% stronger than leading brand and break 30% less often); United States v. Lifestyle Fascination, Inc.,
No. 97-1487 (CSF) (D.N.J. Mar. 27, 1997) (stipulated permanent injunction and $60,000 civil penalty) (challenging
representations for pain relief device and other products).
48. 15 U.S.C. § 45(n); also see Unfairness Policy Statement, appended to International Harvester Co., 104 F.T.C.
949, 1070 (1984).
49. When citing this law in its petition for declaratory ruling, Johnson & Johnson omitted the crucial limitation on this
provision, namely that it covers only sales of optical devices that are produced or reproduced to personalized given
formulas.
50. Conn. Gen. Stat. § 20-151.
51. Conn. Gen. Stat. § 20-153.
52. Conn. Gen. Stat. § 20-145.
53. Conn. Gen. Stat. § 20-146. See also Connecticut Department of Health, Detailed Information for Optician
Licensure, <http://www.ct-clic.com/detail.asp?code=1746>. Section 20-146 also permits an optician licensed in
another state to be eligible for a license in Connecticut without examination if the other state has licensing
requirements similar to or higher than those of Connecticut.
54. A regulation by the Board of Opticians defines contact lenses and says that the "sale of contact lenses in the state
of Connecticut is an inclusion under the provision that optical glasses, instruments and kindred products to aid vision
may be sold only by licensed opticians . . . ." Conn. Agencies Regs. § 20-141-10. Assuming that this regulation refers
to § 20-150, based on the statute's specific limitation to optical glasses and kindred products "produced or
reproduced to personalized given formulas," this regulation means that contact lenses produced or reproduced to
personalized given formulas must also be sold only by licensed opticians.
55. See, e.g., Conn. Agencies Regs. §§ 20-141-1, Experience in the producing and mounting of ophthalmic lenses,
and 20-141-2, Experience in the fitting of ophthalmic lenses to the eyes by mechanical manipulation. Both of these
regulations discuss the grinding, polishing, and forming of lenses and the fitting of ophthalmic lenses to the individual
wearer. In fact, the provision on mechanical manipulation specifies that it covers "the casting or fitting of contact
lenses;" it does not discuss supplying prepackaged lenses to a customer who has already been fitted for them by an
eye care professional.
56. It is instructive to compare the statute's wording with the Food and Drug Act's definition of a custom device. See
21 U.S.C. § 360j(b) (a custom device is one that is generally not available in finished form for purchase or dispensing
upon prescription). In Contact Lens Mfrs. Ass'n v. FDA, 766 F.2d 592, 599 (D.C. Cir. 1985), the manufacturers
argued that lenses were custom devices but the court upheld the FDA's conclusion that contact lenses for "all but the
most pathological eyes" are not custom devices because they are replicated again and again and are generally
available.
57. Connecticut appears to have construed section 20-153's supervision requirement stringently in the past. For
example, the Board of Examiners for Opticians successfully brought a proceeding against a chain of optical shops on

the basis that the shops were open without having a licensed optician on the premises at all times, even if the shops
were not engaging in the activities that must be performed under the direct supervision of a licensed optician when
the optician was absent. U.S. Vision, Inc. v. Board of Examiners for Opticians, 545 A.2d 565 (Ct. App. Ct. 1988). This
raises the possibility that a stand-alone seller of replacement lenses would be required to have a Connecticut optician
supervise operations at all times, even while the seller was not engaging in the activities that, according to
Connecticut law, must be performed by a licensed optician.
58. Carolyn Cox and Susan Foster, The Costs and Benefits of Occupational Regulation, Federal Trade Commission
(1990), at 31; Morris Kleiner and Robert Kudrle, Does Regulation Affect Economic Outcomes?: The Case of
Dentistry, The Journal of Law and Economics, Oct. 2000, at 547-82.
59. Cox and Foster, supra note 58, at 31. But compare a more recent study by Philip Parker ('Sweet Lemons:' Illusory
Quality, Self-Deceivers, Advertising, and Price, Journal of Marketing Research, Vol.32, Aug. 1995, at 291-307),
suggesting that the results of some of the earlier studies of the eye care market may be sensitive to alternative model
specifications.
There is a larger range of studies assessing the effects of licensing restrictions on wage rates, although the results
tend to be mixed. Using a more sophisticated test for the stringency of licensing restrictions, Steven Tenn, finds that
licensing is an effective barrier to entry into the legal profession and that it tends to increase the wages of lawyers
appreciably. See Steven Tenn, Three Essays on the Relationship Between Migration and Occupational Licensing
(2001) (unpublished Ph.D. dissertation, Univ. of Chicago).
60. See Letter from Charles A. James and Timothy J. Muris to the Ethics Committee of the North Carolina Bar Re
North Carolina State Bar Opinions Restricting Involvement of Non-Attorneys in Real Estate Closings and Refinancing
Transactions (Dec. 14, 2001) <http://www.ftc.gov/be/V020006.htm>; Letter from Joel I. Klein and William J. Baer to
the Supreme Court of Virginia Re Proposed UPL Opinion #183 (Jan. 3, 1997) <http://www.ftc.gov/be/v960015a.htm>.
61. Morris Kleiner, Occupational Licensing, Journal of Economic Perspectives, Fall 2000, at 198. Economic theory
also cautions that increased quality does not always make consumers better off. The slightly higher quality of
licensed professionals may not be worth the significant extra cost to certain individuals, who would rather trade off
some minimal reduction in quality for a lower price.
62. Of the 11 studies surveyed by Cox and Foster, supra note 58, at 26-27, only two reported a positive association
between the strength of restrictions on practitioners and quality. More recent studies are no more supportive of the
purported tendency of licensing to improve service quality. In a study of dental licensing, Kleiner and Kudrle, supra
note 58, found that more stringent licensing did not result in improved dental outcomes among a sample of 464 new
Air Force recruits. Similarly, Gary Colbert and Dennis Murray, (State Accountancy Regulations, Audit Firm Size, and
Auditor Quality: An Empirical Investigation, 16(3) Journal of Regulatory Economics, Nov. 1999, at 267-85) found no
association between audit quality and variations in the strictness of state accountancy regulations. Defining quality
can be very difficult, and typically it is studied for those outcomes where empirical definitions are feasible. There thus
remains a large number of situations that have not been investigated.
63. It is not clear whether the mail-order price includes shipping and handling. Survey takers were instructed to tell
respondents to omit shipping and handling charges only if the respondent asked about the issue. In addition, some
mail-order firms offer free shipping and handling.
64. Susan Russell, Nationwide Survey of Contact Lens Wearers (1999).
65. Clifford Winston, Conceptual Developments in the Economics of Transportation: An Interpretive Survey, 23
Journal of Econ. Lit., 1985, at 77.
66. Average wage is from Council of Economic Advisers, Economic Report of the President (2002), at Table B-47.

67. See Conn. Gen. Stat. § 20-127(3) (defining the practice of optometry to include the examination of the human eye
and eyelid for the purpose of diagnosis).
68. Comment from NAOO (#119), at 11-12; Comment from State Attorneys General (#118), at 7.
69. See Report of Douglas F. Greer on Behalf of the Thirty-One Plaintiff States, filed in In re: Disposable Contact
Lens Antitrust Litigation, at 134-35 (citing studies).
70. Id. at 135-36.
71. McKinsey & Company, Consumer Fact Pack, filed in In re: Disposable Contact Lens Antitrust Litigation, at 92.
72. Id. at 97.
73. Id.
74. See Report of Douglas F. Greer on Behalf of the Thirty-One Plaintiff States, filed in In re: Disposable Contact
Lens Antitrust Litigation, at 138 (citing study).
75. See Section IV above.