PERB Decision No. 1261H•Regents of the University of California and Association of Student Employees, United Automobile, Aerospace, and Agricultural Implement Workers of America, et al. (PERB 1261H)
Regents of the University of California and Association of Student Employees, United Automobile, Aerospace, and Agricultural Implement Workers of America, et al. (PERB 1261H)
PERB Decision No. 1261HCalperbApr 23, 1998
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STATE OF CALIFORNIA DECISION OF THE PUBLIC EMPLOYMENT RELATIONS BOARD R REGENTS OF THE UNIVERSITY OF CALIFORNIA, Employer, and ASSOCIATION OF STUDENT EMPLOYEES, U.A.W., UNITED AUTOMOBILE, AEROSPACE AND AGRICULTURAL IMPLEMENT WORKERS OF AMERICA, AFL-CIO, Petitioner. ) ) ) ) Case No. SF-RR-805-H (UC San Diego) PERB Decision No. 1261-H April 23, 1998 ) ) ) ) ) ) ) ) ) ) ___________________ ) Appearances: Corbett & Kane by Sharon J. Grodin, Attorney, and Cochran-Bond & Connon by Walter Cochran-Bond and Nicholas P. Connon for Regents of the University of California; Schwartz, Steinsapir, Dohrmann & Sommers by Margo A. Feinberg, Attorney, for Association of Student Employees, U.A.W., United Automobile, Aerospace and Agricultural Implement Workers of America, AFL-CIO. Before Caffrey, Chairman; Johnson and Dyer, Members. DECISION CAFFREY, Chairman: This case is before the Public Employment Relations Board (PERB or Board) on exceptions filed by the Regents of the University of California (University) to a proposed decision issued by a PERB administrative law judge (ALJ). In the attached proposed decision, the ALJ determined that the student employees in the reader, tutor and associate positions at the University of California, San Diego campus (UCSD), as identified in the request for recognition petition filed by the Association of Student Employees, U.A.W., United Automobile, Aerospace and Agricultural Implement Workers of America, AFL-CIO (Petitioner}, are employees under the Higher
Education Employer-Employee Relations Act (HEERA or Act) . 1 The ALJ held that a unit composed of employees in the reader, tutor and associate titles at UCSD was an appropriate bargaining unit and he ordered that a representation election be conducted. The Board has reviewed the entire record in this case, including the transcript and exhibits, the ALJ's proposed decision, the University's statement of exceptions and the Petitioner's response thereto. Finding them free of prejudicial error 1 the Board hereby adopts the ALJ's findings of fact as the findings of the Board itself. The Board also adopts the ALJ's conclusions of lawf as modified below, and finds that student employees in the reader, tutor and associate positions at UCSD are employees under the HEERA. PROCEDURAL HISTORY On May 28, 1993, the Petitioner filed a request for recognition petition with PERB seeking to represent a proposed unit of readers, tutors, acting instructors, community teaching fellows and nursery school assistants employed at UCSD. On October 15, 1993, the PERB San Francisco regional director determined that the proof of support submitted by the Petitioner with its request for recognition petition was sufficient to meet the requirements of HEERA. (PERB 1HEERA is codified at Government Code section 3560 et seq. Unless otherwise indicated, all statutory references herein are to the Government Code. 2
Reg. 51030 (b).) 2
On November 8, 1993, the University filed its response to
the petition, asserting that the unit sought by the Petitioner
was inappropriate because it included student employees who are
not employees as defined in HEERA. The University also indicated
that to the extent the petitioned for titles included non-student
employees, those employees should be placed in a separate
systemwide unit or accreted to the existing systemwide Non-Senate
Academic Unit (Unit 18).
Following the University's response, the Petitioner, on
December 9, 1993, filed a request for a Board investigation to
determine the appropriateness of the proposed unit. (PERB
Reg. 51090.) Settlement conferences/investigatory meetings were
held on February 7, May 19 and June 17, 1994; however, the matter
was not resolved.
On June 27f 1994, the Petitioner amended its request for
recognition petition by adding the title Associate In
(Teaching a Course) and deleting nursery school assistants 1
community teaching fellows and acting instructors, titles which
were not in use at UCSD. On June 29f 1994, the PERB regional
director determined that the amended request for recognition had
sufficient proof of support. Accordingly, the titles at issue
before PERB are Readers {title codes 2850, 2851 and 2500), Tutors
(title codes 2860, 2861 and 2510) and Associates (title
2PERB regulations are codified at California Code of
Regulations, title 8, section 31001 et seq.
3code 1506). The approximate membership of the proposed unit is 450. The University filed a response to the amended request for recognition on July 27, 1994, disputing the appropriateness of the unit for the same reasons it opposed the original petition. On September 19, 1994 1 the Petitioner filed a motion with the ALJ to consolidate the hearing in this case with hearings for related, but not identical, request for recognition petitions concerning the University's campuses at Davis (UCD), Los Angeles (UCLA), and Santa Barbara (UCSB) . 3 The ALJ granted the motion in part on October 28, 1994. The ALJ ordered the consolidation of the records in the four separate requests for recognition cases, thus assuring that much of the University's case-in-chief offered in the UCSD hearing would not need to be duplicated in 3The Petitioner was seeking only to consolidate the separate hearings, not the petitions themselves for the purpose of forming a single multi-campus bargaining unit. The request for recognition petition concerning UCD (Case No. SF-RR-806-H), filed on June 30, 1993, seeks a unit comprised of Readers, Tutors, Acting Instructors, Community Teaching Fellows, Nursery School Assistants, Teaching Assistants, Associates in ___ and Research Assistants. On March 31, 1994, a petit was filed concerning UCLA (Case No. SF-RR-813-H) , as amended, proposes a unit of Readers, Special Readers, Tutors, Remedial Tutors/Part-Time Skills Counselors, Teaching Assistants, Assoc ___ , Teaching Fellows and Research Assistants. On June 27, 1994, a petition was filed concerning UCSB (Case No. SF-RR-815-H) seeking a unit of Readers, Tutors, Remedial Tutors, Acting Instructors, Nursery School Assistants, Teaching Assistants, Associates -~-' Teaching Fellows, and Research Assistants. 4
the other cases. The Petitioner's request for a single formal hearing for all four cases was denied. Thirty-two days of formal hearing were held between February 6 and June 9, 19950 Briefs were filed and the case was submitted to the ALJ on August 19, 1995. The ALJ's proposed decision was issued on October 20, 1995. Following extensions of time granted to the parties to file the University's exceptions and the Petitioner's response, the filings were completed April 8, 1996. INTRODUCTION Under HEERA, an employee organization may request that the University recognize it as the exclusive representative of the employees of a proposed bargaining unit for the purpose of meeting and conferring with the University over terms and conditions of employment. (HEERA sec. 3573.) The University will grant the employee organization's request to become the exclusive representative of the proposed unit 1 unless, among other reasons, the University reasonably doubts the appropriateness of the proposed unit. (HEERA sec. 3574.) In response to the Petitioner's request for recognition petition, the University denied recognition to the Petitioner as the exclusive representative, asserting that the unit proposed by the Petitioner was inappropriate because it included student employees who are not covered by HEERA. HEERA section 3562(f) defines an employee of the University: 'Employee' or 'higher education employee' means any employee of the Regents of the 5
University of California, ... However, managerial, and confidential employees shall be excluded from coverage under this chapter. The board may find student employees whose employment is contingent on their status as students are employees only if the services they provide are unrelated to their educational objectives, or, that those educational objectives are subordinate to the services they perform and that coverage under this chapter would further the purposes of this chapter. [Emphasis added.] Accordingly, the Board must determine whether students employed by the University at UCSD as readers, tutors and associates are employees under HEERA and, therefore, are entitled to negotiate with the University over the terms and conditions of their employment. The Statutory Test HEERA section 3562(f) (hereafter subsection (f)) sets out a three-part test to determine whether collective bargaining rights should be extended to student employees. Under the first part of the test, the Board must determine whether employment of student employees is contingent on their status as students. If so, the Board must proceed to apply the subsection (f) test. If not, the student employees are employees under HEERA and the remainder of the subsection (f) test need not be applied. Under the second part of the test, the Board must determine whether the services provided by student employees are related to the educational objectives. If so, the Board must proceed to apply the third part of the subsection (f) test. If the services provided by the student employees are unrelated to their 6
educational objectives, they are employees under HEERA and the third part of the subsection (f) test need not be applied. The third part of the test has two-prongs. Under the first prong, the Board must determine whether the educational objectives of student employees are subordinate to the services they perform. Under the second prong, the Board must determine whether coverage of the student employees under HEERA would further the purposes of the Act. In order for the Board to conclude that student employees are employees under HEERA, affirmative determinations must be made under both prongs. BACKGROUND The issue of student employee bargaining rights under HEERA has come before PERB and subsequently the courts in two prior cases, both of which have involved the application of subsection (f). In Regents of the University of California v. Public Employment Relations Bd. (1986) 41 Cal.3d 601 [224 Cal.Rptr. 631] (Regents), the Supreme Court upheld the Board's decision that housestaff (medical interns, residents and clinical fellows in residency programs at University hospitals) were employees under HEERA. In this case, the court considered the legislative history behind the enactment of HEERA. Initially the court noted that prior to final passage of the Act, the Legislature amended it to remove a specific hourly standard under which a student employee would be determined to be an employee for purposes of HEERA. Thus? the Legislature left the determination of student 7
employee status to PERB. The court concluded that subsection (f) requires PERB to make a "case-by-case assessment of the degree to which a student's employment is related to his or her educational objectives." (Regents at p. 607.) The court then considered whether the Legislature intended the language of subsection (f) to incorporate the precedent of the National Labor Relations Board (NLRB), which held that housestaff in the private sector were not employees under the National Labor Relations Act. In two NLRB decisions involving housestaff, a majority of the NLRB adopted a "primary purpose" test which focused primarily on the students' motivation for participating in housestaff programs. The majority concluded that the students' interests in their own educational development by participating in residency programs, outweighed their interests in providing services. The dissent in these cases concluded that the housestaff's motivation was irrelevant, believing that the focus should be confined to the services actually performed by the student employees. Based upon its review of these NLRB decisions, a majority of the court in Regents concluded that the Legislature intended to create a new standard the HEERA, rather than follow NLRB The court found that subsect (f) a compromise between the NLRB's majority and ssenting opinions, that both factors, a student's purpose for participating in the position and the services provided, be considered. With this position, the majority in the Regents case 8
rejected the dissent's view that it would be impossible for PERB to balance a student's "subjective" educational objectives against the "objective" services performed. The court stated: The Legislature has instructed PERB to look not only at the students' goals, but also at the services they actually perform, to see if the students' educational objectives 1 however personally important, are nonetheless subordinate to the services they are required to perform. Thus, even if PERB finds that the students' motivation for accepting employment was primarily educational, the inquiry does not end here. PERB must look further -- to the services actually performed -- to determine whether the students' educational objectives take a back seat to their service obligations. [Regents at p. 614, fn. omitted.] The court instructs 1 therefore, that even if all the student employees agreed that their purpose in seeking student academic employment was to further their educational objectives, the Board could determine that those educational objectives were subordinate to the value of the services they provided to the University. Applying this standard, the court in Regents found that there was substantial evidence to support the Board's finding under prong one of the third part of the statutory test, that the educational objectives of housestaff were subordinate to the services they provided. There was evidence that housestaff sought to participate in residency programs in order to obtain extensive medical training. However, these educational objectives were found to be subordinate to the valuable patient care services they provided. 9
The court also found support for the Board's determination under prong two 1 that the purposes of HEERA would be furthered by extending collective bargaining rights to housestaff. The Board found that there were substantial employment concerns which affect housestaff and that certain issues, such as salaries, vacation time, fringe benefits and hours, were "manifestly amenable to collective negotiations. 11 (Regents at p. 622.) The Board also concluded that by providing housestaff with a mechanism for resolving disputes, harmonious and cooperative labor relations between the University and housestaff would be furthered. Accordingly, the court affirmed the Board's determination that housestaff were employees for purposes of HEERA. PERB addressed the student employee issue a second time in Regents of the University of California (AGSE) (1989) PERB Decision No. 730-H (UC (AGSE)). In this case, the Board considered whether graduate students at UC Berkeley appointed to graduate student instructor (GSI) and graduate student researcher (GSR) positions were employees covered by HEERA. After reviewing the Regents decision, the Board concluded that there were significant factual differences between the housestaff in Regents and the graduate student employees in this case. The Board noted the difficulty in balancing a seemingly subjective element (educational objectives) against an objective one (services performed). Based upon these considerations, the Board in 10
UC (AGSE) found it necessary to "recalibrate" the scale in the first prong of the statutory test set forth in Regents. Under this new approach, the Board focused on the apparent conflicts between the student employees' academic and employment interests. The Board concluded that the educational objectives of GSis and GSRs were not subordinate to the services they provided because where conflict existed between academic and economic considerations, academic considerations prevailed. Applying the second prong of the test, PERB also found that the purposes of HEERA would not be furthered by extending collective bargaining rights to GSis and GSRs for several reasons, including: (1) impact on the student/faculty mentor relationship; (2) the economic nature of collective bargaining would override academic goals; (3) impact on the academic nature of the selection process; (4) instability resulting from the continuous movement of graduate students in and out of the unit; and (5) the impossibility of separating academic and economic matters. Accordingly, the Board concluded that graduate students appointed to GSI and GSR positions at UC Berkeley were not employees for purposes of HEERA. On appeal, the court in Association of Graduate Student Employees, District 65, UAW v. Public Employment Relations Bd. (1992) 6 Cal.App.4th 1133 (8 Cal.Rptr.2d 275] rev. den. 13, 1992 found that the Board erred by establishing a new test which conflicted with the standard set forth in Regents. The court held that the Board's "recalibration 11
of the scales" had so distorted the first prong of the test that the Board's conclusion was suspect unless saved by its ruling under the second prong. The court stated the proper test under the first prong: 'Case-by-case analysis' would call upon PERB to consider all the ways in which GSI and GSR employment meet educational objectives of the students and all the ways in which the employment provides services and to compare the value and effectiveness of the employment in meeting the students' educational objectives with the value and effectiveness of the employment in providing services. PERB, with its expertise, would then make a judgment about whether the employment was more valuable and effective in meeting educational objectives or in providing service to the University: whether the 'educational objectives are subordinate to the services' the students perform. [AGSE at p. 1143, emphasis in original.] Although the court rejected the Board's first prong test, upheld the Board's conclusion that GSis and GSRs were not employees under HEERA, finding that the Board properly applied the second prong of the statutory test. The court concluded that there was substantial evidence to support the Board's determination that the purposes of HEERA would not be furthered by extending collective bargaining rights to GSis and GSRs. These cases provide guidance to the Board in the application of subsection (f) to the student employees at issue in the present case. 12
APPLICATION OF THE STATUTORY TEST Part One: Is Employment Contingent on Student Status? The ALJ held that employment as a reader or a tutor is not contingent on status as a student. Under the subsection (f) test, this holding is sufficient to conclude that readers and tutors are employees under HEERA. The ALJ reached this conclusion by noting that while students are given preference for these positions, non-students are also hired in order to meet the needs of the University. Under the ALJ's reasoning, if a single non-student is hired as a reader or tutor, then employment in these positions is not contingent on status as a student. The University argues that this finding is overly rigid, and contends that it is irrelevant that non-students are placed in positions occupied primarily by student employees. The question presented by this case, the University asserts, is whether the employment of students as readers, tutors and associates is contingent on their status as students. The University contends that current registration as a student is not an appropriate measure of employment contingency. The University points out that the non-student employees in question generally have had a very recent student relationship with the University as either temporarily non-registered students or recent graduates who have yet to begin graduate school. The University also notes that in Regents the residents and interns at issue had graduated from their degree programs and were not currently registered students. Nonetheless, the court proceeded to apply the statutory test to 13
these housestaff to determine if they were employees under HEERA. Initially, the Board notes that part one of the subsection (f) test requires PERB in this case to determine whether the employment of students as readers, tutors and associates4 is contingent on their status as students. The fact that the University may employ non-students to perform some of the same functions as these student employees is irrelevant to the Board's determination. The record clearly establishes that reader and tutor positions are essentially student employment positions. As explained by Vice Chancellor of Student Affairs Joseph Watson, students are given preference for employment in these positions, and non-students are considered for employment as readers and tutors only after the pool of available, qualified students has been exhausted. Of the 1 1 078 reader positions filled at UCSD during the five academic quarters from the fall of 1993 through the fall of 1994, 1,057 were filled by registered students. Of the 1,255 tutor positions filled during the same period, 1,082 were filled by registered students. These 2,139 registered students were given preference for employment as readers and tutors because they were students. Thus, status as students was a key cons the employment made available to them the Univers 4It undisputed that the employment of students as associates is contingent on their status as students, and the remainder of this discussion focuses on readers and tutors. 14
The University correctly points out that actual, current registration as a student was not a factor in the court's application of the statutory test in Regents. In fact, the court observed that housestaff lacked "most indicia of student status." (Regents at p. 620.) The court noted that housestaff paid no tuition or student fees, completed no registration process, took no examinations, and received no grades. However, employment as housestaff required graduation from medical school and a fundamental purpose of the employment was to further the medical education of housestaff. The court did not apply a requirement of current registration as a student in order to proceed to apply the subsection (f} test to housestaff. The record contains ample evidence supporting the application here of the perspective employed by the court in considering the housestaff in Regents. The vast majority of readers and tutors are registered as students during their employment. The evidence demonstrates that those who are not registered also have a recent academic relationship with UCSD, such as students taking a temporary break from their studies, or recent graduates waiting to begin or resume their graduate work. For example 1 Scott Penrose-Kafka was not a registered student when he was employed as a tutor because he was waiting to take a final course needed for graduation. Gillespie took time off from , but cont as a tutor. Director Victor Cifarelli of the Office of Academic Support and Instrumental Services (OASIS) explained that non-student OASIS 15
tutors are typically individuals who were registered students when appointed to a tutor position, but who did not register for classes the following quarter. From the viewpoint of the Regents court's consideration of housestaff, there can be little doubt that the employment of students as readers and tutors is contingent on their status as students, and PERB must proceed to apply the subsection (f) test to determine if these student employees are employees under HEERA. This finding is consistent with the significant public policy considerations which are the underpinnings of the subsection (f) statutory test. As the court instructs in Regents, the subsection (f) test gives PERB the responsibility to balance the educational objectives and service obligations of student employees to determine whether they should be given HEERA bargaining rights. The finding that the employment of students as readers, tutors and associates is contingent on their status as students permits PERB to fulfill this responsibility. Consequently, the Board concludes that the employment of students as readers, tutors and associates is contingent on their status as students. 5 Thus, we reverse the ALJ's contrary finding with 5Member Dyer agrees the ALJ's determination that readers' and tutors' employment is not contingent on their status as students and that readers and tutors are, consequently, employees under HEERA. Accordingly, Member Dyer does not j the Board's of Part One of the statutory test. However, Member Dyer agrees that the application of the remainder of the statutory test also leads to the conclusion that readers, tutors, and associates are employees under the HEERA. Therefore 1 Member Dyer specifically joins in the Board's analysis of Parts Two and Three of the statutory test. 16
regard to readers and tutors. Part Two: Are the Services Provided by the Student Employees Related to Their Educational Objectives? In previous casesv the Board and the courts have accepted as a given fact that the services provided by the student employees in question were related to their educational objectives. In this case, however, the ALJ rejected that assumption with regard to readers, finding that the services they provide are unrelated to their educational objectives. The ALJ defined the educational objectives of readers as securing their degrees and obtaining better credentials for their careers or graduate school. He concluded that the primary duties of readers, grading examinations and term papers, were not effective ways for readers to achieve their educational objectives. Based on this conclusion alone, the application of the subsection (f) statutory test would cease, and readers would be found to be employees under HEERA. The Board disagrees with this conclusion for several reasons. First, this part of the statutory test does not call upon the Board to evaluate the effectiveness with which employment as a reader, tutor or associate furthers the educational objectives of students. It requires the Board to determine whether there any relationship between the services provided and those educational objectives. If there is, the application of the statutory test must continue to balance those objectives in relation to the services performed by the student employees. Under this part of the statutory test, non-academic 17
student employees would likely be found to be employees under HEERA. For example, if the University made cafeteria worker positions available to students as a means of assisting them in meeting their financial needs, it is likely that the services provided by those student employees would be unrelated to their educational objectives. In the current case, the Board must assess whether there is any relationship between the educational objectives and services performed by certain student academic employees. Second, the University correctly points out that the educational objectives of students are broader than those described by the ALJ. The most fundamental educational objective of a student is to become educated - to learn and master a subject matter or field of study. Readers, tutors and associates testified that their student academic employment assisted in their educational development by increasing their learning with regard to the subject material and assisting in development of skills needed for their own course work. Third, it is difficult to imagine how the academic employment of students in areas associated with their fields of study could be found to be wholly unrelated to their educational objectives. The record clearly establishes a relationship between the fields of study of students employed as readers, tutors and associates and the areas in which they are employed. A reader is assigned to a course related to the reader's field of study, and is expected to have either completed the course or 18
demonstrated familiarity with its subject matter. Similarly, a tutor provides assistance to other students, or serves as a teaching assistant in subject areas with which the tutor is familiar and proficient. Associates teach courses in areas closely related to their own fields of graduate study. Our review of the record leads the Board to conclude that the services provided by readers, tutors and associates are related to their educational objectives. Therefore, we reverse the ALJ's contrary finding with regard to readers. Part Three - Prong One: Are the Educational Objectives of the Student Employees Subordinate to the Services They Provide? Appropriately, the determination of whether student readers, tutors and associates are employees under HEERA turns on the application of the third part of the statutory test. The first prong of this test directs the Board to determine whether the educational objectives of student readers 1 tutors and associates are subordinate to the services they perform. As the Regents court stated: The Legislature has instructed PERB to look not only at the students' goals, but also at the services they actually perform 1 to see if the students' educational objectives, however personally important, are nonetheless subordinate to the they are to perform. [Regents at p. 614.] The court of appeal held that the proper application of this prong of the test requires PERB to conduct a case-by-case analysis of 11 all the ways 11 in which the employment meets the educational objectives of the students and "all the ways 11 in which the employment provides services. PERB is to 11 make a 19
judgment about whether the employment was more valuable and effective in meeting educational objectives or in providing service to the University." That judgment determines whether the "educational objectives are subordinate to the services." The AGSE court instructs that 11 the statute and Regents decision call for a value judgment about which is subordinate, not a scientific weighing process. 11 In making this value judgment, the Board must consider how vital employment as a reader, tutor or associate is to the achievement of students' educational objectives, and how vital the services provided by readers, tutors and associates are to the accomplishment of the educational mission of the University. In Regents, the court applied this part of the subsection (f) test by considering whether 11 services must be performed without regard to whether they will provide any educational benefit 11 to the students performing them. As noted above, the ALJ described student educational objectives as, primarily, to obtain a degree and to prepare for employment or graduate studies. The University contends that this description is too narrow and fails to consider "all the ways 11 in which students' employment meets their educational objectives. The University identifies four categories of student educational objectives which are furthered by employment as a reader, tutor or associate: mastery of subject matter, obtaining experience which helps to define career and educational goals, developing relationships with faculty, and obtaining valuable academic and career qualifications. 20
The University cites the testimony of its witnesses that using students in these positions is neither the most efficient nor most effective way of filling these positions. Instead, the University requires that these appointments be given to students, where possible, to provide them with financial support and teaching experience, particularly graduate students, and to assist them in maintaining an academic focus. The University acknowledges that it receives a benefit from the services provided by students serving as readers, tutors and associates, but asserts that it could continue to operate effectively without the use of these student academic employees. In sum, the University argues that the weight of the evidence demonstrates that the educational objectives of students employed as readers, tutors and associates are not subordinate to the services they perform. The Board disagrees. The record reveals that the value and effectiveness of employment as a reader does not appear to be substantial in meeting students' educational objectives. While employment as a reader contributes to a student's mastery of a particular subject matter, readers typically have little interaction with faculty or other students as part of their duties. Exposure to the teaching process is limited to the grading of examinations and papers, and employment as a reader meets or fulfills no academic requirement or qualification. Employment as a reader is not a particularly 21
effective means of achieving the educational objectives described by the University. In contrast, the value and effectiveness of the services provided by readers are essential to the University's educational mission. Several witnesses testified that the absence of readers would require fundamental changes to the current academic processes of the University, resulting in detrimental effects on the educational enterprise. Further, the University's assertion that it could provide these services by hiring a sufficient number of professional 1 non-student readers possessing the required academic expertise is problematic given the extremely large numbers of positions involved and the relatively modest wages currently paid to readers. More importantly, the University's assertion appears to be tacit acknowledgment that reader services are essential to the University and must be provided, regardless of whether they are performed by students. It is clear that the services provided by readers are vital to the academic mission of the University. As correctly determined by the ALJ, application of this part of the subsection (f) statutory test leads to the conclusion that the educational objectives of readers are subordinate to the services they perform. The majority of tutors at UCSD provide services through the OASIS program to help students overcome academic deficiencies and assist students seeking to excel in a particular academic subject. Other tutors serve as undergraduate teaching 22
assistants, leading course discussion sections, conducting review sessions, holding office hours and grading papers and examinations. Some graduate student tutors assist departments by coordinating academic enrichment projects designed to assist other graduate students. Tutors testified that while obtaining an income was a motivating factor in seeking a tutor position, serving as a tutor helped them achieve certain educational objectives. As a result of their experience as tutors, they achieved a deeper understanding of academic subject matter, developed useful relationships with faculty, and were able to experience and practice teaching skills. Thus, employment as a tutor is helpful in achieving educational objectives. The record also demonstrates that tutors are absolutely vital to the University's ability to fulfill its teaching mission. For example, the OASIS tutoring program is an essential component of UCSD's effort to encourage student retention and academic success. The use of tutors as undergraduate teaching assistants to assist faculty in large classes is vital to the academic achievement of many students. The 11 value judgment 11 the court directs PERB to make asks the Board to consider if tutor services must be provided, regardless of whether student tutors receive any educational benefit from the employment. It is virtually undisputed that tutor services must be offered at UCSD. The University does not argue that these services can be eliminated, instead asserting that they can 23
be redistributed to faculty and/or assigned to non-student tutors. As with readers, this assertion is problematic given the numbers of positions involved. But more importantly, it is a clear statement by the University that the services provided by tutors must continue to be provided in order to achieve the academic mission of the University. Since tutor services must be provided irrespective of who provides them, the value and effectiveness of employment as a tutor in meeting students' educational objectives is subordinate to the value and effectiveness of the services tutors provide. The ALJ correctly concluded that the educational objectives of student tutors are subordinate to the services they perform. Students appointed to associate positions have full authority over a particular course 1 including selecting the textbooks, preparing the course syllabus, delivering the lectures, designing the course assignments and examinations, holding office hours, and determining student grades. The work of associates is virtually indistinguishable from that of other faculty with complete responsibility for teaching a course. According to Dean Richard Attiyeh, associates are qualified to accept a regular faculty appointment. In fact, two associates testified that they were asked to step in and teach courses when the regular faculty members were granted leave. Employment as an associate meets several educational objectives, such as providing students with teaching skills and experience. Employment as an associate provides valuable 24
experience to doctoral degree candidates who will eventually seek permanent faculty positions. However, the small number of associate positions indicates that employment as an associate is not the method by which graduate students typically achieve these educational objectives. While some graduate students may be required to obtain teaching experience as part of an advanced degree curriculum, there are numerous ways, including employment as an associate, in which to fulfill that requirement. The employment of associates is necessary to meet the service needs of the University. Associates, performing duties identical to those of regular faculty members, are a critical component of the University's academic program. The courses taught by associates are part of the University's core curriculum and must be offered to meet the educational needs of the students enrolled in those classes. The University must provide instructors for those courses, and associates or other qualified individuals must be employed to serve in that capacity. When conflicts occur between an associate's teaching and personal academic obligations, the teaching duties take precedence because they are more immediate and affect large numbers of other UCSD students. For example, two associates testified that work on their own dissertations was slowed by the demands of the associate position. The University uses associates to teach essential courses which are indistinguishable from courses taught by other faculty. These services must be provided, regardless of whether associates 25
fulfill an educational objective while performing them. Therefore, the educational objectives of associates are subordinate to the services they provide to the University as held by the ALJ. Under the first prong of part three of the subsection (f) statutory test, the Board concludes that the educational objectives of students employed as readers 1 tutors and associates are subordinate to the services they perform. Part Three - Prong Two: Would Coverage of the Student Employees Under HEERA Further the Purposes of the Act? Under this final portion of the statutory test, the Board must determine whether coverage under HEERA of students employed as readers, tutors and associates would further the purposes of the Act. As a preliminary matteru in light of this Board's 1989 decision in UC (AGSE), the University argues that the fundamental matter at issue here already has been decided, i.e., that extending HEERA coverage to these student employees would disrupt the pursuit of excellence at the University which the Act seeks to encourage. However, questions of representation are inherent dynamic since job may fluctuate substantial over time. As a result, the Board has long held that representation matters are subject to periodic re-examination, especial where no representative in place, to whether circumstances have changed. Prior determinat are binding only "to the extent that circumstances are the same 26
and Board precedent remains the same." (Regents of the University of California (1986) PERB Decision No. 586-H; see also, State of California (Department of Personnel Administration) (1990) PERB Decision No. 794-S.) The Board's decision in UC (AGSE) was based on conditions and job duties existing on the UC Berkeley campus in 1984. We do not find those conditions and duties, or the Board decision based on them, determinative of the status of student employees at UCSD more than a decade later. We begin our application of this prong of the subsection (f) statutory test by identifying the purposes of HEERA. HEERA begins at section 3560(a) by stating the Legislature's finding and declaration that: The people of the State of California have a fundamental interest in the development of harmonious and cooperative labor relations between the public institutions of higher education and their employees. Section 3560(b) states that it would be "advantageous and desirable" to expand PERB's jurisdiction to cover the employees of the University of California. HEERA proceeds to establish a system of collective bargaining, to be administered by PERB, as the means of achieving harmonious and cooperative labor relations between the University and its employees. HEERA section 3560(e) states: It is the purpose of this chapter to provide the means by which relations between each higher education employer and its employees may assure that the responsibilities and authorities granted to the separate institutions under the Constitution and by 27
statute are carried out in an atmosphere which permits the fullest participation by employees in the determination of conditions of employment which affect them. It is the intent of this chapter to accomplish this purpose by providing a uniform basis for recognizing the right of the employees of these systems to full freedom of association, self-organization 1 and designation of representatives of their own choosing for the purpose of representation in their employment relationships with their employers and to select one of these organizations as their exclusive representative for the purpose of meeting and conferring. Thus; HEERA's expressed purpose is to permit the full participation by employees in the determination of the conditions of their employment by providing for a system of collective bargaining. It is axiomatic, therefore, that the extension of collective bargaining rights to University employees is consistent with, and in furtherance of 0 the expressed purpose of HEERA. To the extent that the University's position is based on the assertion that extending collective bargaining rights to student academic employees would fundamentally conflict with the University's educational mission, that position ignores and is inconsistent with HEERA's expressed purpose. HEERA section 3561(a) states: It the further purpose of this to provide orderly and clearly defined procedures for meeting and conferring and the resolution of impasses 1 and to define and prohibit certain practices which are inimical to the publ Thus, it is also HEERA's purpose to establish a process designed to promote the orderly resolution of disputes, and to describe conduct by both higher education employers and employee 28
organizations which is inimical to the purposes of the Act.
Obviously, this purpose can only be furthered if the University
and its employees are subject to the HEERA process.
HEERA section 3561(b) states:
The Legislature recognizes that joint
decisionmaking and consultation between
administration and faculty or academic
employees is the long-accepted manner of
governing institutions of higher learning and
is essential to the performance of the
educational missions of these institutions,
and declares that it is the purpose of this
chapter to both preserve and encourage that
process. Nothing contained in this chapter
shall be construed to restrict, limit, or
prohibit the full exercise of the functions
of the faculty in any shared governance
mechanisms or practices, including the
Academic Senate of the University of
California and the divisions thereof, the
Academic Senates of the California State
University, and other faculty councils, with
respect to policies on academic and
professional matters affecting the California
State University, the University of
California, or Hastings College of the Law.
The principle of peer review of appointment,
promotion, retention, and tenure for academic
employees shall be preserved.
Thus, while providing for collective bargaining and a dispute
resolution process, the Legislature has also specifically
provided for the preservation under HEERA of joint decisionmaking
between higher education employers and faculty members, and of
peer review and tenure systems for academic employees. Further,
HEERA recognizes that these systems are essential to the
performance of the University's educational mission.
Finallyi HEERA section 356l{c) states:
It is the policy of the State of California
to encourage the pursuit of excellence in
29teaching, research, and learning through the free exchange of ideas among the faculty, students, and staff of the University of Californiaf Hastings College of the Law, and the California State University. All parties subject to this chapter shall respect and endeavor to preserve academic freedom in the University of California; Hastings College of the Law, and the California State University. Thus, while encouraging the free exchange of ideas between faculty, students and staff, HEERA expressly seeks to preserve academic freedom at California's public institutions of higher learning. Thereby 1 HEERA encourages the "pursuit of excellence" at the University. Harmonious and cooperative labor relations result from a system of collective bargaining between the University and its employees which respects the concept of academic freedom. Under HEERA, these concepts - collective bargaining and academic freedom - coexist and complement one anothero They are not mutually exclusive, as much of the University's argument seems to suggest. The University excepts to the ALJ's finding that HEERA coverage for students employed as readers, tutors and associates would further the Act's purposes. The University argues that the evidence establishes that granting collective bargaining rights to these student employees would interfere with academic policy and result in difficult and protracted efforts to define the scope of representation in relation to academic matters. The Regents court characterized similar arguments by the University in that case as a "doomsday cry" which was "somewhat exaggerated" and "premature." The Board rejects the University's 30
argument here as well. HEERA expressly provides for the preservation of academic freedom at the University, as well as its systems of joint decisionmaking, peer review and tenure for academic employees. Coverage by the Act can not and will not be allowed to undercut these systems and processes, which are singled out for protection and preservation by HEERA's own terms. Further, HEERA expressly enumerates subjects which are excluded from the scope of representation for purposes of collective bargaining with the University. HEERA section 3562(q) (1) states that the scope of representation at the University shall not include: Consideration of the merits, necessity, or organization of any service, activity, or program established by law or resolution of the regents or the directors, except for the terms and conditions of employment of employees who may be affected thereby. Therefore, the University retains the unfettered prerogative to determine what and how services 1 academic and non-academic, are to be offered and delivered. Those services include those performed by student readers, tutors and associates. Of particular note is HEERA section 3562(q) (3) which excludes from the scope of representation: Admiss requirements for students, conditions for the award of certif and degrees to students, and the content and supervision of courses, curr , and research programs, as those terms are intended the orders of the regents or the directors. Therefore, any concern by the University that degree requirements and aspects of course work or research may become the subject of 31
collective bargaining with student readers, tutors and associates is misplaced, as these subjects are outside of the HEERA scope of representation. Additionally, HEERA section 3652(q) (4) excludes from the scope of representation: Procedures and policies to be used for the appointment, promotion, and tenure of members of the academic senate, the procedures to be used for the evaluation of the members of the academic senate, and the procedures for processing grievances of members of the academic senate. The exclusive representative of members of the academic senate shall have the right to consult and be consulted on matters excluded from the scope of representation pursuant to this paragraph. If the academic senate determines that any matter in this paragraph should be within the scope of representation, or if any matter in this paragraph is withdrawn from the responsibility of the academic senate, the matter shall be within the scope of representation. All matters not within the scope of representation are reserved to the employer and may not be subject to meeting and conferring, provided that nothing herein may be construed to limit the right of the employer to consult with any employees or employee organization on any matter outside the scope of representation. Again HEERA seeks to preserve various processes and policies in use at the University by an academic senate. Further, subjects not within the scope of representation 1 such as degree requirements, course content and curricula "may not be subject to meeting and conferring." To the extent, despite this guidance, that disputes arise over whether a subject is within the scope of representation, 32
HEERA section 3563(b) provides that PERB shall have the right, power, duty and responsibility: To determine in disputed cases whether a particular item is within or without the scope of representationo With these specific exclusions, safeguards and processes in place 1 the Board concludes that HEERA coverage of students employed as readers, tutors and associates poses no threat to the pursuit of excellence at the University, or its academic processes, or its ability to effectively manage its operations. The University asserts that HEERA coverage for students employed as readers, tutors and associates will have a detrimental impact on the faculty/student mentor relationship. This relationship, which is particularly essential between graduate students and faculty members of dissertation committees, is 1 at its core 1 an academic one. As noted 1 HEERA specifically excludes from the scope of representation at the University "conditions for the award of certificates and degrees to students, 11 as well as 11 the content and supervision of courses, curricula 1 and research papers." Therefore, HEERA contains protections against the interjection of collective bargaining into the academic aspects of the mentor relationship between graduate students and dissertation committee members. With regard to the more general relationship between student employees and faculty, it appears that this protection and the existence of a HEERA process designed to resolve disputes involving terms and conditions of employment which are within the scope of 33
representation, would free student employees and faculty to concentrate on the academic aspects of their relationships. The University also argues that the ALJ's analysis under this prong of the subsection (f) test is incorrectly based on a presumption of the positive effects of collective bargaining coverage for employees. HEERA is a collective bargaining law. It is based on a legislative determination that relations between higher education employers and their employees will be more harmonious and cooperative if employees have the right to be collectively represented in those relations with regard to terms and conditions of employment. Therefore, the Act is based on the presumption of the positive aspects of collective bargaining. Consideration of the ways in which those positive aspects will apply with regard to student readers? tutors and associates is the appropriate approach to application of the subsection (f) statutory test. As noted by the ALJ 1 the free exchange of information would be furthered by the presence of a collective bargaining relationship between the University and student readers, tutors and associates. Collective bargaining provides a proven mechanism for communicating ideas and concerns about negotiable working conditions and a process for resolving problems and grievances. Under HEERAf that process includes mediation and factfinding, procedures which are designed to reduce the 34
possibility of job actions which could interrupt or disrupt the delivery of the vital services provided by the University. (San Diego Teachers Association v. Superior Court (1979) 24 Cal.3d 1 [154 Cal.Rptr. 893].) Clearly, the HEERA process is more likely to result in dispute resolution prior to work stoppages or interruptions than a labor relations environment which does not provide for mediation and factfinding. Based on the foregoing, and on the ALJ's discussion in the attached proposed decision, the Board concludes that coverage under HEERA of students employed as readers, tutors and associates would further the purposes of the Act. APPROPRIATENESS OF THE UNIT The University objects to the finding by the ALJ that the University waived its right to challenge the appropriateness of a campus unit of student employees at UCSD. The University claims that the issue of establishment of a campus unit versus a statewide unit remains alive. The question has not been ripe for consideration, the University asserts, while the issue of whether student readers, tutors and associates are employees under HEERA remains in dispute. Only when the employee status of the various classifications has been determined, the University argues, is it possible to evaluate the composition of the bargaining unit. Until that time, the University argues, it should have the opportunity to continue making its record on appropriateness through a consolidated hearing. 35
The University offered this argument in its post hearing reply brief to the ALJ. Thereu in a footnote, the University observed that once the issue of employee status is determined there might be issues remaining concerning the appropriateness of the unit. The ALJ summarily rejected this assertion, noting that the University had not previously contested the appropriateness of a campus unit. Although the University previously had stated that non-student employees should be accreted into bargaining Unit No. 18, it offered no evidence on this issue at the hearing nor did it argue the question in its brief. Moreover, the University never specifically contested the appropriateness of a campus unit at UCSD should students employed as readers, tutors and associates be determined to be employees under HEERA. We agree with the ALJ that the University had a full opportunity to raise issues of unit appropriateness in the hearing. It failed to do so. We holdu therefore, that the University has waived any arguments that the unit sought by the Petitioner is inappropriate for reasons other than employee status under subsection (f). SUMMARY The Board has the HEERA section 3562(f) test, and reached the following conclus - the employment of students as readers 1 tutors and associates is contingent on status as students; - the services provided by students employed as readers, tutors and associates are related to their educational objectives; 36
- the educational objectives of students employed as readers, tutors and associates are subordinate to the services they perform; and - coverage under HEERA of students employed as readers 1 tutors and associates would further the purposes of the Act. Based on these conclusions, the Board finds that the individuals in dispute in this case are employees under the HEERA 1 and that the unit requested by the Petitioner is appropriate for negotiating with the Regents of the University of California at the San Diego Campus, provided an employee organization becomes the exclusive representative of that unit. ORDER The following unit is found to be appropriate for meeting and negotiating at the University of California San Diego campus. The unit shall Include All: Readers Tutors6 Associates In (Teaching a Class) The unit shall Exclude All: Managerial, Supervisorial and Confidential employees, and All Other Employees. An election will be conducted by the PERB San Francisco Regional Director in accordance with PERB Regulation 51300 6At the hearing, the University indicated that it may be revising the tutor title and title codes. This order includes all of the tutors that were the subject of this hearing, performing both tutoring duties and undergraduate teaching assistant duties by whatever title and in whatever title code that may result from such revision. 37
et seq. unless the University grants voluntary recognition pursuant to PERB Regulation 51330. The Board hereby ORDERS that this case be REMANDED to the San Francisco Regional Director consistent with the attached Notice of Decision and Notice of Intent to Conduct Election. Member Dyer joined in this Decision. Member Johnson's dissent begins on page 39. 38
JOHNSON, Member, dissenting: I dissent from the conclusion that students at the University of California, San Diego campus (UCSD) serving as readers, tutors and associates are employees for purposes of collective bargaining under the Higher Education Employer-Employee Relations Act (HEERA or Act). As the majority notes, HEERA is a collective bargaining statute which governs the rights and obligations of employees, employee organizations and the University of California (University) to jointly determine terms and conditions of employment. The Legislature determined in adopting HEERA, however, that the right to collectively negotiate terms of employment is not appropriate for all classes of University employees. For example, the Legislature expressly excluded managerial and confidential employees from coverage under HEERA. (HEERA sec. 3562(f) .) The Legislature also placed limits on scope of representation matters which faculty units can address through collective bargaining. (HEERA sec. 3562(q) (4) .) The Legislature also recognized that student academic employees have a unique dual relationship with the University which is different from any other employment relationship covered by HEERA. Student academic employment, while educational in nature, also provides a service to the University and, thus, encompasses some of the characteristics of an employment relationship. Concerned that a traditional collective bargaining relationship may not be appropriate between the University and student academic employees, the Legislature directed the Public 39
Employment Relations Board (PERB or Board) to make a case-by-case assessment, weighing academic and employment considerations, and determine whether collective bargaining rights should be extended to student academic employees at issue. (Regents of the University of California v. Public Employment Relations Bd. (1986) 41 Cal.3d 601, 607 [224 Cal.Rptr. 631] (Regents); Association of Graduate Student Employees v. Public Employment Relations Bd. (1992) 6 Cal.App.4th 1133, 1143 [8 Cal.Rptr.2d 275] rev. den. August 13, 1992 (AGSE) .) In HEERA section 3562(f) (hereafter subsection (f)), the Legislature set out the standard under which PERB is to determine whether student academic employees are employees for purposes of HEERA. Subsection (f) defines an employee of the University: "Employee" or "higher education employee" means any employee of the Regents of the University of California, However, managerial, and confidential employees shall be excluded from coverage under this chapter. The board may find student employees whose employment is contingent on their status as students are employees only if the services they provide are unrelated to their educational objectives, or. that those educational objectives are subordinate to the services they perform and that coverage under this chapter would further the purposes of this chapter. [Emphasis added.] The majority opinion concludes under the first part of the statutory test that the employment of readers, tutors and associates at UCSD is contingent upon their status as students. The record supports the finding that these student academic employees must meet certain academic criteria, such as having previously taken the course to which they are appointed and 40
having attained a certain level of proficiency in the subject matter they are selected to teach or read for, in order to be appointed to these positions. Therefore, their employment is contingent on their student status. The fact that non-students, most of whom are temporarily non-registered students, perform the same functions as students, is irrelevant to the Board's responsibility to determine the employment status of students under subsection (f). The majority also correctly finds that the services provided by readers, tutors and associates are related to their educational objectives under the second part of the statutory test. The student employees in these titles are engaged in academic work in subjects related to their fields of study. Student employees in each of these titles have testified that through these positions they have advanced their educational objectives by developing a deeper understanding of the course material, building important relationships with faculty and developing skills which have helped them in their own course work or will assist them in their future careers. Clearly, the services provided by readers, tutors and associates are related to the students' educational objectives. I part company with the majority, however, under the third, two-prong test. Contrary to the findings of the majority, the evidence clearly supports a determination under the third part of the statutory test that extending collective bargaining to readers, tutors and associates would not further the purposes of 41
HEERA and, therefore, the petition should be dismissed. Two-Prong Test As discussed by the courts in Regents and AGSE, subsection (f) requires the application of a two-prong test to determine whether student academic appointees are employees for purposes of HEERA. The first prong of the test requires PERB to consider whether the student employees' educational objectives are subordinate to the services they perform. The Board must then, under the second prong of the test, evaluate whether the purposes of the Act would be furthered by extending collective bargaining rights to student academic employees in the disputed titles. The Board must find both that the students' educational objectives are subordinate to the services they provide and that the purposes of HEERA would be furthered, to conclude that the student academic employees in the disputed titles are employees under HEERA. Prong One: Are the Student Employees' Educational Objectives Subordinate to Services they Provide? To determine whether the student employees' educational objectives are subordinate to the services they provide, the court in AGSE tructed PERB to, consider all the ways in which GSI and GSR employment meet educational objectives of the students and all the ways in which the employment provides services and to compare the value and effectiveness of the employment meeting the students' educational objectives with the value and effectiveness of the employment providing services. [AGSE at p. 1143, emphasis original.] The Board must then decide whether the work of readers, tutors 42
and associates is more valuable and effective meeting the students' educational objectives or in providing services to the University. The majority incorrectly characterizes its obligation here by weighing educational objectives against services and deciding which are least able to be eliminated. In other words, the majority concludes that the students' educational objectives are subordinate to the services provided because the University cannot function without these services. The proper application of the test, however, requires the Board to weigh the value and effectiveness in the students achieving their educational objectives through these positions against the value and effectiveness in the students' provision of services to the University, and then determine which has greater value. If the University can continue to adequately provide these services without the assistance of readers, tutors or associates, then the value to the student academic employees in achieving their educational objectives through these positions is greater than the services the students provide, and the students' educational objectives are not subordinate to the services they Applying this standard to the sputed titles, as scussed below, I find that educat objectives of readers are subordinate to the s ces to the Universi However, the evidence demonstrates that the educational objectives of tutors and associates are not subordinate to the 43
services they provide. 1 Readers Readerships provide a wide range of effectiveness in meeting readers' educational objectives. Some readers viewed their readership simply as a job for which they were paid. Other than obtaining an income, these readers believed they derived no benefit from their work as a reader. In fact, some felt that the time spent on reader duties took time away from their own studies. An equal number of readers found that in addition to receiving an income, they achieved important educational objectives through their readership. For example, by serving as a reader, Lea Hubbard interacted with faculty and was able to build relationships and get to know a particular faculty member before deciding whether to invite him to participate on her dissertation committee. Abraham Shragge purposefully sought to work with different professors to observe and learn different teaching methods. As a reader for a math class, Trang Vu 1As a preliminary matter, I find that the administrative law judge's (ALJ) determination of the students' educational objectives is too narrow and ignores the learning objectives expressly identified by the students. Student academic employees have a range of educational objectives which they seek to attain as they progress toward the successful completion of their academic careers and the beginning of their professional careers. Based upon the evidence presented, including the students' stated motives for seeking these positions, I conclude that the educational objectives of readers, tutors and associates are, to obtain: (1) a deeper understanding of the subject matter; (2) experience which helps them define education and career goals; (3) beneficial relationships with faculty; and (4) valuable academic and career qualifications. 44
achieved a deeper understanding of the material and strengthened her own problem solving skills. Clearly what a student gains from a readership depends on the student's motivation and expectations in seeking the readership. If a reader takes advantage of the opportunities to interact with faculty, observe and practice teaching methods, and master the subject matter by reviewing the assignments and attending the class lectures, a readership can be valuable and effective in meeting educational objectives. In meeting the needs of the University, Dr. Ellen Switkes (Switkes), Assistant Vice President for Academic Advancement, testified that "readers and tutors are an important component of the University's academic enterprise." Without the services provided by readers and tutors the ty would likely assign fewer papers which, according to Dr. Switkes, "would be bad for the educational enterprise." Michael Davidson, professor of literature, also felt that he would have to alter his manner of instruction if the services readers provide were not available. He stated, Well, if I didn't have a reader in an upper division course that had a large enrollment, . I would probably rely more on tests and multiple choice kinds of situations than papers, but I think that's pedagogically irrespons e because ... what you can ask on a mult e choice test is pret minimal, whereas on a paper you can get to see what they're thinking. [Par.] but I imagine you could hire outside the University, a person to do some grading for you. Several witnesses proposed that the services provided by 45
readers could be performed by other University employees. For example, Dr. Switkes suggested that faculty and teaching assistants (TAs) could read more papers, hold more office hours and conduct more tutorial sessions. Dr. Barbara Sawrey (Sawrey), Vice Chair of the Chemistry and Biochemistry Department, stated that readers are used in the Chemistry Department to facilitate the rapid return of exams, but that in the absence of readers, TAs could meet grading needs. Joseph Watson, Vice Chancellor for Student Affairs, believes that it would be more efficient to hire professional readers, rather than use students who are distracted by their studies. However, because a readership can foster beneficial mentoring and academic objectives, he explained that the University promotes student readerships as a valuable part of a student's educational experience. The evidence suggests that the elimination of reader services from the University altogether would change the University's "educational enterprise," by causing faculty to assign fewer papers or rely on multiple choice tests to measure academic achievement. While suggesting that the University could function without the services provided by readers, none of the University witnesses indicated that it would be beneficial to the academic enterprise. To maintain the current academic structure, the University would have to assign these functions to other University employees or develop a pool of professional readers. Clearly it appears that it would be difficult for the University to maintain its teaching mission if the services provided by 46
readers were eliminated or assigned to the faculty. Nor has the University made a compelling case for the position that it could replace the services provided by student readers by hiring a pool of professional readers to attend lectures and grade assignments. The large number of readers that would be required and the sporadic nature of the services provided by student readers appears to make this alternative infeasible. A more plausible solution would be to assign reader duties to TAs since grading and attending lectures are already functions of the TA position. Clearly, the services provided by readers are an important component of the University's teaching mission and readerships are a valuable and effective means of achieving this mission. In contrast, the value and effectiveness of a readership in meeting student educational objectives is not uniformly applicable to all student readers. For these reasons, I conclude that the educational objectives of readers are subordinate to the services they provide. Tutors In contrast to readerships, employment as a tutor is consistently effective in meeting the tutors' educational objectives. Tutors gain a deeper understanding of the course material by having to review and explain it to other students and they are better prepared for their own advanced courses and exams. Appointment to a tutor position leads to regular interaction with faculty from which students develop beneficial 47
student/faculty relationships and obtain insight into department programs and academic opportunities. Working closely with faculty members also assists the faculty in writing better letters of recommendation for tutors for graduate school admission and employment opportunities. Tutors are able to experience teaching, confirm career goals and learn teaching, communication and leadership skills which are important in professional endeavors. Work as a tutor also provides valuable experience for students entering the job market. The varied functions of a tutor, reviewing material, instructing other students, grading assignments and interacting with faculty, provide a valuable and effective method to achieve the students' educational objectives. The services provided by tutors are also important to the University's teaching mission. Tutors assigned to the Office of Academic Support and Instrumental Services (OASIS) provide individual and small group tutoring to encourage student retention and help students succeed academically. Tutors serving as TAs lead discussion sections for large classes, reviewing the material and answering questions for the students who are unable to meet individually with the professor. However, the evidence indicates that others could more efficiently provide these services. As Acting Provost Daniel Wulbert (Wulbert) noted, the use of student tutors requires the University to constantly recruit and train new tutors. Tutors receive training for a full quarter and, yet, their tenure as a 48
paid tutor may end after only a single quarter. There is evidence that the services required by the OASIS program could effectively be provided by career employees. For example, the tutorial program at the University's Los Angeles campus (UCLA) was successfully operated for years by career employees. UCLA subsequently decided, however, to utilize undergraduate students to provide tutoring services when it realized that the students themselves would benefit educationally from experience as a tutor. By appointing career employees to the OASIS program, tutorial services would continue to be available and it would significantly lessen the continuing efforts to recruit and train tutors, limiting turnover and providing stability to the program. Similarly, the services currently provided by undergraduate TAs, were previously provided by graduate student TAs and post doctoral fellows. Jean Fort, Assistant Dean of Graduate Studies and Research, explained that during a sudden expansion in the undergraduate population, UCSD considered hiring recent University graduates to provide TA services. However, when the University discovered that serving as a TA was a valuable learning experience for the students, it decided to use undergraduates in these positions. As a secondary benefit, serving as a TA provides the students with financial support so they can better focus on their own studies. Finally, the services provided by graduate student tutors to coordinate seminars and conferences, while of some educational 49
value to the University, do not appear to be essential services that only a graduate student could perform. While the services provided by tutors are important to the University, it is not essential that these services be performed by tutors. On the other hand, the evidence demonstrates that experience as a tutor is a valuable and effective means to achieve the students' educational objectives. For these reasons, I find that appointment as a tutor is more valuable and effective in meeting the students' educational objectives than in providing services to the University and, therefore, I conclude that the tutors' educational objectives are not subordinate to the services they perform. Associates Employment as an associate is also effective in meeting the students' educational objectives. Once selected, associates are given full autonomy over teaching their assigned course, from selecting textbooks to lecturing to assigning grades. Richard Attiyeh, Vice Chancellor for Research and Dean of Graduate Studies, explained, an associate is a student who is "virtually qualified to accept a regular faculty appointment someone who is quite far along in their professional training. 11 Experience as an associate assists graduate students in achieving professional training goals. Associates are able to practice teaching and develop teaching skills. In doing so, they increase their understanding of the material and their ability to communicate information to other students. It is also a highly 50
desired experience for their curriculum vitaes which gives associates an advantage when seeking employment as college instructors. Experience as an associate also meets educational objectives by fulfilling academic requirements to perform teaching duties. Employment as an associate also meets the needs of the University by filling an instructor position. However, the use of associates to meet this need is not essential to the University. As Provost Wulbert explained, it is more effective to use lecturers than associates. Lecturers comprise a large pool of trained instructors who serve the needs of the University. Lecturers repeatedly teach the same subjects, thus, limiting the need to prepare new course material each quarter. Nor are they distracted by their own studies as associates are. Finally, they require no supervision and are significantly less costly than associates. By appointing graduate students who are near completion of their Ph.D. degree to associate positions, the University is providing them with an opportunity to gain experience in their future professions, more so than fulfilling the University's service needs. Because the University can obtain the services provided by an associate more efficiently and less costly by utilizing lecturers, employment as an associate is more valuable and effective in meeting the students' educational objectives than in providing teaching services for the University. Thus, I conclude that the educational objectives of associates are not 51
subordinate to the services they provide. Applying the second prong of the test to readers, tutors and associates, I find that the purposes of HEERA would not be furthered by extending collective bargaining rights to students in the disputed titles. Prong Two: Would Coverage Under the Act Further the Purposes of HEERA? In reviewing the purposes of HEERA, the majority opinion cites policies which encourage employee participation 11 in the determination of conditions of employment which affect them." (HEERA sec. 3560(e) .) However, reliance on the policies which describe the rights of University employees disregards PERB's obligation to first determine whether student academic employees are employees under HEERA entitled to negotiate terms of their employment. In adopting HEERA, the Legislature declared that, "the people of the State of California have a fundamental interest in the development of harmonious and cooperative labor relations" between the University and its employees. (HEERA sec. 3560(a) .) However, in appreciation of the academic mission of the University, the Legislature, when adopting HEERA, recognized that collective bargaining must exist in an atmosphere which encourages the long-accepted practice of iijoint decisionmaking and consultation" between the University and its academic employees, and preserves the role of the faculty in setting policy on academic and professional matters through the Academic Senate and other "shared governance mechanisms and practices." 52
(HEERA sec. 3561(b) .) These policies demonstrate that the Legislature was conscious of the unique role academic employees have in setting policy on academic and professional matters on University campuses and envisioned a cautious application of collective bargaining which did not displace the existing role of academic employees in the academic mission of the University. In addition, the Legislature was attentive to the goal of preserving academic freedom in the University, and also declared that, "It is the policy of the State of California to encourage the pursuit of excellence in teaching, research, and learning through the free exchange of ideas among the faculty, students, and staff of the University. n (HEERA sec. 3561(c) .) The purposes of HEERA set forth by the Legislature are intended to promote harmonious and cooperative labor relations between the University and its employees through a collective bargaining relationship and, at the same time, respect the importance of the academic mission of the University to the people of the State of California. To determine whether this delicate balance would be furthered by extending collective bargaining rights to student academic employees serving as readers, tutors and associates, the effects of collective bargaining must be considered. Separation of Academic and Employment Issues An important consideration in deciding whether students appointed to reader, tutor and associate positions should be permitted to engage in collective bargaining to determine terms 53
and conditions of employment, is whether academic matters can be separated from the employment aspects of student academic employment. Student academic employees experience a dual relationship with the University. As students, they expect the University to assist them in increasing their knowledge and developing skills necessary for professional careers, including the ability to evaluate information, communicate verbally and in writing, and conduct research. They also expect the University to provide them with opportunities to practice these skills in a nonthreatening setting before they enter a competitive job market. As employees, they are expected to provide services for the University by performing certain duties in areas related to their fields of study. In Regents of the University of California (AGSE) (1989) PERB Decision No. 730-H (UC (AGSE)), the Board held that students at UC Berkeley in graduate student instructor (GSI) and graduate student researcher (GSR) pos ions were not employees under HEERA. Board found, . in some instances, it is virtually impossible to separate academics from e cs. For example, the overlapping concerns the select and retention of GSis and GSRs, of work, salary, and job security would involve the parties bargaining over the current academic practices. [p. 54] In the court reviewed this sion, that the record supported the Board's findings. The court stated, "If all these issues were removed from the bargaining process, too few 54
significant or meaningful issues would remain to make the process worthwhile. 11 (AGSE at p. 1147.) The Petitioner in this case, the Association of Student Employees, U.A.W., United Automobile, Aerospace and Agricultural Implement Workers of America, AFL-CIO, contends that the separation of academic and employment issues can be accomplished through the collective bargaining process by negotiating the parameters of the bargaining relationship. Union witnesses point to contract language successfully negotiated at other universities which limits bargaining to employment matters and restricts an arbitrator's authority to rule on academic matters. However, University witnesses, including those from other universities where contracts include the cited language, contend that contractual language written to avoid academic issues is not adequate to prevent encroachment into matters of academic policy. For example, job security provisions in other university contracts which require automatic reappointments or prevent the university from limiting the number of times a student can be appointed, hamper the university's ability to encourage students to move forward with their studies and attract new students through the availability of financial support. Susan Light testified that she selected UCSD for her graduate studies because there were jobs available and she could not fund her graduate education without some type of employment. At the University of Manitoba, the university must reappoint students each quarter unless they are removed for disciplinary 55
reasons. In AGSE, the court cited an example involving Dutch graduate students where collective bargaining led to a "stagnant system because it has saturated the university system with permanent employees and prevented talented people from pursuing academic careers." (AGSE at p. 1147.) The selection of student academic employees also involves academic matters. Faculty could lose the flexibility to guide students to assignments which would be beneficial to the student. Dr. Paul Saltman, professor of biology, testified that he has sought exceptions to student employee appointment criteria when he felt the student would benefit from the experience. He stated he has observed "transcending experiences ... where the opportunity [to teach] has literally changed a kid's life. 11 Joseph Duggan (Duggan), Professor and Associate Dean of the Graduate Division at UC Berkeley, testified that he has made exceptions to student appointment requirements involving the level of experience, grade point average, academic standing and support time limits. He also expressed a concern that with union representation any exceptions to appointment criteria or financial support limits for student employees would set a precedent that the union would use to alter appointment criteria. At the University of Wisconsin, the university must obtain the union's permission before it can permit a student to work less than a minimum number hours. Dr. Judith Craig (Craig), Associate Dean at the University of Wisconsin, testified that the university finally stopped seeking union approval because the 56
requests were never granted, even when it was the student who wanted and needed the reduced workload in order to balance their studies. At the University of Oregon, the faculty finds it difficult to prepare student academic employee performance evaluations because they are barred from considering a student's mastery of the subject matter they teach. A similar provision at UCSD, would alter graduate student evaluations currently prepared to measure how successfully graduate students are progressing in their academic careers. In the proposed decision, the ALJ suggested that to prevent an infringement on the University's academic discretion, the University should simply maintain a strong position against such proposals or refuse to bargain altogether. The ALJ concluded that when disputes arise over scope of representation issues, PERB can distinguish academic from employment matters. In addressing similar concerns over the difficulty in separating academic and employment issues, the court in AGSE stated: The evidence before PERB warned of intractable problems in defining and limiting the scope of representation to prevent interference with academic policy. PERB was not required to conduct a laboratory experiment by granting bargaining rights and then overseeing difficult and potentially protracted efforts to define the scope of that representation. [AGSE at pp. 1147- 1148.] Accordingly, the court concluded that merely because PERB is authorized to resolve scope of representation matters, the Board 57
is not required to ignore the difficulty in separating academic and employment issues and extend collective bargaining rights to student academic employees. The use of the grievance procedure is another avenue to academic matters. Although contract language purports to limit the authority of arbitrators to judge academic decisions, grievances claiming procedural matters can lead to academic issues. For example, at several universities the unions have used the grievance procedure to challenge teaching requirements which are prerequisites for a degree. The unions have charged that teaching requirements unlawfully transfer work out of the bargaining unit. At the University of Wisconsin, the union asserted that the faculty have no role in establishing department teaching requirements, instead they claimed this decision rests with the university and the union at the bargaining table. Other grievances have challenged the requirement that to receive an appointment students must be in good academic standing. At the University of Wisconsin, the union filed a grievance alleging that the university failed to post the job criteria for TA positions. In fact, the criteria had been posted, but the union used the opportunity to challenge the academic criteria. In the University of California system, the faculty members of the Academic Senate are responsible for all academic policies and standards. The intrusion of an arbitrator into academic 58
matters would undermine the faculty's academic policy making role contrary to the stated purposes of HEERA. In addition, the establishment or modification of academic policies through collective bargaining would not further the pursuit of excellence in teaching, research and learning, nor would it preserve the faculty's role in setting policy on academic matters. Student/Faculty Relationships The Board and the court in AGSE also considered the 11 complex and fragile" nature of student/faculty mentor relationships. The court cited evidence in support of the Board's conclusion that collective bargaining would interfere with these "unique relationships." In the proposed decision, the ALJ found that a mentor relationship 11 is limited primarily to the relationship between a graduate student and a dissertation committee chair, or sometimes a committee member, 11 a relationship that offers 11 intense, lifelong guidance." It is true that a strong mentoring relationship between Ph.D. candidates and their dissertation directors is an important factor in the success completion of a Ph.D. degree. However, this view of student/faculty relationships is much too narrow and sregards the support and guidance undergraduates and students receive. If fact mentor relationships are 1 ted to Ph.D. candidates and their ssertation committee members, why does the rsity sponsor numerous programs designed to encourage the development of mentor relationships between faculty and undergraduate 59
students? Several witnesses described a mentoring relationship as one where a professor will assist a student in their academic or professional development. Students turn to faculty for advice and help in clarifying their academic and career goals, and receive guidance to assist them in achieving their goals. Student witnesses described interactions with their supervising faculty members as mentor relationships. For example, Britt Loftesnes, a reader for a Teacher Education Program course, characterized her supervising faculty member as a mentor who advised her on teaching credential options and assisted her with career planning issues. Lea Hubbard testified that her readership led to a mentor relationship with her supervising professor. Her mentor encouraged her to write a paper which was accepted for presentation at a national conference. Dr. Sawrey described the camaraderie which exists between readers, TAs and faculty because they are working as a team on an educational venture. The student employees are socialized into the department where they interact with and learn from both faculty and advanced students. Disputes which arise between students and faculty have the potential to damage student/faculty relationships. The University contends that an informal, collaborative approach to the resolution of disputes creates the least impact to student/faculty relationships. Union witnesses, however, assert that a formal grievance process depersonalizes disputes between 60
students and faculty. David Hecker (Hecker), Executive Assistant to the President of the Metropolitan Detroit AFL-CIO, argued that with collective bargaining, disputes are resolved by the union and the employer. He stated that a formal process removes the perception that an individual student employee is challenging an individual faculty member. The University rejects the contention that collective bargaining depersonalizes disputes. Several witnesses testified that faculty view the formal grievance process as an accusatory approach. Dr. Craig stated there is a sense of discomfort among the faculty at having been publicly charged. Dean Duggan described the impact of a formal process: [I]n the appeals process people -- people get very defensive, they get offended by what's said. They're called on the carpet, they have to answer charges, they become embarrassed. If the person who's bringing the appeal brings a lawyer then everything is racheted up to a legal level. Even union witness Ross Frank, currently a professor at UCSD and formerly a student member of the Association of Graduate Student Employees (AGSE) executive board at UC Berkeley, testified that he has seen cases where professors reacted to a grievance like were personal attacked. He stated that resolving evances can be emotional and contentious, are ses for both the s and the affected faculty member. The of being publicly charged also affects faculty's academic decision making role. Dean Duggan testified that faculty are constantly worried about what actions to take 61
because of their concern about how the union will respond. At UC Berkeley when a professor withdrew his signature from a graduate student's dissertation after the student failed to make certain changes in the final draft, the union claimed the professor was retaliating against the student because he participated in a recognition strike. The fact that scholarly criticism could be interpreted as retaliatory may have a chilling effect on academic integrity. The union's position that with collective bargaining disputes are resolved between the union and the employer, supports the view expressed by Dean Duggan that union representation tends to make students think of faculty as a monolithic institution, rather than as individuals. Consequently, students may not realize the effect of publicly charging their faculty member when they file a grievance. For example, a graduate student at the University of Michigan used the formal grievance procedure to resolve a workload problem. The student believed that she was filing her grievance "against this huge impersonal university, but . . she found that in effect the grievance was filed against this faculty member, which happened to be her major Professor. 11 The professor was 11 an emotional basket case" after being charged in the grievance. The relationship between the student and professor was irreparably damaged and the student who was only a few months from completing her master's degree left the university to finish her degree program elsewhere. The dean was unable to attempt to heal the 62
relationship between the student and the professor because the union insisted that there be no direct contact with the student. Similarly, at UC Berkeley a workload grievance was filed on behalf of several readers. During the hearing one reader expressed dismay that the supervising faculty members were called to testify about the students' assigned duties, believing that the University was pitting the faculty against the students. At the University of Wisconsin which has the longest history of collective bargaining with graduate students, the students recognize the potential damage to student/faculty relationships when they publicly charge their faculty members. The students have sought to regain the ability to file anonymous grievances. They realize they must continue to work and study with the faculty and need faculty recommendations for jobs, and they do not want to risk jeopardizing their relationships with their faculty members by identifying themselves in their grievances. Another factor in the relations between students and faculty involves the union's need to constantly demonstrate its effectiveness as new students enter the university. As a means of building support among students, witnesses described union efforts to increase grievance filing, publicize disputes and portray the university in an adversarial role. Stedman Upham, Dean of the Graduate School, testified that at the University of Oregon grievances are often filed directly at the third step, especially prior to the commencement of negotiations for a successor agreement. He explained that by filing grievances at 63
step three, the opportunity to investigate and resolve problems informally is lost and the level of acrimony and confrontation is increased. Strikes by student academic employees also place a tremendous strain on student/faculty relationships. A five week recognition strike by UC Berkeley graduate students resulted in resentment and strained relationships by both faculty and students. Faculty were angry at having to take sides in the strike and take on additional courses taught by striking graduate student instructors. The students also felt a lot of bitterness towards faculty when they did not receive the support they expected from the faculty. Dean Duggan recounted his own experience as a dissertation advisor to a graduate student who served as a union spokesperson during the UC Berkeley strike. He described the tension which carried over into their mentor relationship: When you're giving advice on a dissertation, there has to be a cooperative relationship between the faculty member and the student. I mean, you can't teach somebody who is hostile to you. So, we had a lot of reasons for hostility that were outside the dissertation, itself, but that kind of thing carries over into the academic relationship. Graduate students at the University of Michigan engaged in a one day strike in 1991 and strikes are typically authorized each year that successor agreement negotiations occur. Paul Lehman, Associate Dean at the University of Michigan, testified that the strike and threat of strikes generate stress between faculty and students. He explained that the university and the faculty must 64
prepare contingency plans for strike possibilities which, even in the absence of a strike, results in a significant source of tension throughout the university community. Strikes are intended to disrupt the educational process for the purpose of imposing pressure on the university. A serious consequence of strikes is the disruption of educational services provided to other students and the burden placed on faculty to continue the delivery of these educational services. While lessening the frequency of strikes is a positive feature of collective bargaining, does not obviate the impact on the student/faculty relationship when students engage or threaten to engage in concerted activities an effort to compel the University to meet their demands. The interaction between student employees and faculty in an "educational venturen enhances the students' academic and professional careers, and promotes the academic mission of the University. The poss lity that the "complex and fragile" nature of these unique relationships could be damaged by collective bargaining does not further the policies of excellence in the University. Part-time/Intermittent Employees In UC (AGSE), the Board found that the continuous movement of graduate students in and out of academic employment posit would result li ch does not make collect bargaining a feasible alternat The Board also noted that graduate students would be split into competing groups, those 65
working for pay and those working for academic credit. The court in AGSE recognized that collective bargaining could create arbitrary distinctions between these two groups. Union witnesses testified that there is no difference in the representation of part-time and full-time employees. Mr. Hecker testified, for example, that part-time employees working as grocery or retail clerks are represented in the same manner as full-time clerks. The vast majority of students in the proposed unit at UCSD are undergraduates. Unlike graduate students who rely more frequently on student academic appointments to fund their graduate education, the tenure of undergraduate readers and tutors is brief. With rare exception, student readers and tutors do not continuously hold positions as readers and tutors. In contrast, part-time grocery clerks have a continuing expectation of employment on a less than full-time basis. The evidence demonstrates a high rate of turnover in student academic employee bargaining units and correspondingly in union leadership roles. Union witness Mary Ann Massenburg, UAW staff representative, testified about the need for constant leadership development by the union among student academic employees. The high turnover rate and lack of continuity has an impact on labor relations at the bargaining table as well. Dr. Craig described the frustration which occurs at the bargaining table when new student bargaining team members have no understanding of the history that went into crafting the previous agreement. The 66
parties end up debating the same issues that were previously resolved. Frequent turnover in the bargaining unit also leads to instability through contracts of shorter duration. At the University of Michigan, the union prefers to negotiate agreements of shorter duration because of the continual turnover in the bargaining unit, allowing them to more frequently demonstrate their value to new unit members. Shorter agreements result in constant preparation for the next round of bargaining and the use of disruptive pressure tactics which are designed to provide leverage at the bargaining table. Several witnesses testified about the increased level of grievance filing which occurs prior to negotiations for successor agreements. The Board also found in UC (AGSE) that splitting graduate students into two groups would not promote harmonious and cooperative labor relations. Students performing identical duties as tutors would be in or out of the bargaining unit depending on whether they were paid or receiving academic credit. The provisions of a collective bargaining agreement would apply only to paid tutors, thus creating an arbitrary distinction between the two classes of tutors. The University of Michigan's attempts to avoid arbitrary distinctions between TAs covered by collective bargaining and research assistants (RAs) who are not in the bargaining unit, adversely affected its ability to obtain government research contracts. The university was concerned about creating two 67
groups of graduate students supported at different levels when there was no meaningful distinction between TAs and RAs. Consequently, when TAs were successful in obtaining an increase in their stipends, the university increased RA stipends by the same percentage. The effort to eliminate the arbitrary distinction led to relatively high RA stipends, which had the effect of pricing the university out of the market for government research contracts and limited the students' opportunity to participate in government research projects. As the Board has previously determined in UC (AGSE), the instability which derives from the students' continuous movement in and out of the bargaining unit and the lack of continuity at the bargaining table would not further the purposes of HEERA by promoting harmonious and cooperative labor relations. Free Exchange of Ideas The purposes of HEERA encourage the free exchange of ideas among faculty, students and staff. The Legislature also encouraged the preservation of the long-accepted manner of higher education institutions to consult with academic employees through the Academic Senate and other faculty councils. As the ALJ noted, collective bargaining does provide for the exchange of ideas through the bargaining process. However, it may run counter to the express purposes of HEERA by discouraging the long-accepted manner of "joint decisionmaking and consultation" with academic employees through "shared governance mechanisms or practices.n 68
For example, at UC Berkeley students participate on numerous faculty committees, including the Graduate Council. The Graduate Council sets policy for graduate studies and discusses matters which may concern student academic employees. At one bargaining session between AGSE and the University, the union objected to a proposal which would ensure the continued practice of faculty- student committees discussing matters which may concern student academic employees. The University feared that it would have to remove represented student employees from faculty-student committees in order to avoid a charge of direct dealing, thus losing the benefit of student employee input. The union claimed that it had the exclusive right to meet and discuss student employment matters and insisted rather than removing student unit members from these committees, that the committees be barred from discussing matters which were within the purview of the exclusive representative. The ALJ dismissed any concern over the impact of removing student employees from faculty-student committees, concluding that the nature of collective bargaining requires that only the exclusive representative is permitted to meet and discuss negotiable matters concerning student academic employees. However, this view ignores the express purposes of HEERA which encourages the preservation of existing decision making and consultation mechanisms with academic employees. A formal grievance process could also limit the free exchange of ideas. An informal, collaborative approach to 69
problem solving encourages the joint resolution of problems. A formal grievance procedure has an informal step and many grievances are resolved at this level. However, grievances filed directly at higher levels preclude informal communication and resolution. Dr. Upham testified that the process is cumbersome and bureaucratic and without the constraints of a formalized, multi-step resolution process there would be more direct interaction between faculty and students in the resolution of their problems. For example, union representation precluded the dean at the University of Michigan from contacting the student who filed a grievance against her major professor, in an attempt to heal the relationship and allow the student to complete her studies. As the evidence demonstrates, the pursuit of excellence through the free exchange of ideas would be adversely affected by limiting joint decision making and consultation between the University and its academic employees. Based upon the above discussion, it is evident that under the second prong of the statutory test, the purposes of HEERA would not be furthered by extending collective bargaining rights to readers, tutors and associates. Student academic employees experience a unique dual relationship with the University where their pursuit of learning as students is inextricably interwoven with their provision of academic services in subjects related to their fields of study. While collective bargaining would most likely result in a 11 set of rules" designed to guide employment 70
matters, it is apparent that the line distinguishing academic from employment matters is not a clear one. If not immediate, certainly a gradual encroachment into academic matters would result from a bargaining process which requires compromise. The likelihood that academic policies would be established or modified through collective bargaining is inevitable and would compromise the pursuit of excellence in teaching, research and learning at one of the leading educational institutions in the country and it would also undermine the faculty's academic policy making role. The court in AGSE recognized this concern when it concluded: This well-tuned system could easily be disrupted by introduction of collective bargaining on the behalf of thousands of graduate students whose self-interest might outweigh concern for the institution. (AGSE at p. 1148.) The promotion of collective bargaining would also alter student/faculty mentor relationships by changing the focus to one of employee/supervisor where disputes over employment issues could harm mentor relationships and impact academic integrity. Furthermore, the continuous movement of students in and out of the bargaining unit would create instability and the lack of continuity at the bargaining table would not encourage harmonious and cooperative labor relations. Finally, the pursuit of excellence through the free exchange of ideas and the preservation of joint decision making and consultation between the University and its academic employees through shared governance mechanisms, would be adversely affected by limiting 71
the means of discourse solely to the union and creating formal, bureaucratic processes. In conclusion, under the two-prong test, I find that the educational objectives of tutors and associates are not subordinate to the services they provide to the University. While the readers' educational objectives are subordinate to their services, under the second prong of the statutory test, I find that the purposes of HEERA would not be furthered by extending collective bargaining rights to readers, tutors and associates. Accordingly, I conclude that students appointed to reader, tutor and associate positions at the University of California, San Diego campus are not employees for purposes of HEERA and, therefore, the petition should be dismissed. 72
PUBLIC EMPLOYMENT RELATIONS BOARD NOTICE OF DECISION AND NOTICE OF INTENT TO CONDUCT ELECTION April 23, 1998 R CASE: PERB Decision No. 1261-H (Case No. SF-RR-805-H) EMPLOYER: Regents of the University of California DESCRIPTION OF UNIT: The unit shall Include All: Readers Tutors1 Associates In (Teaching a Class) The unit shall Exclude All: Managerial, Supervisorial and Confidential employees, and All Other Employees. ELECTION: A representation election will be conducted in the unit described above provided one or more employee organizations qualifies to appear on the ballot. However, pursuant to PERB Regulation 51330, if only one organization qualifies to appear on the ballot and the organization has demonstrated proof of majority support in the unit found appropriate, the Regents of the University of California may grant voluntary recognition and notify the Board to cancel the election. INTERVENTION TO APPEAR ON BALLOT: Pursuant to PERB Regulation 51310, any employee organization wishing to appear on the ballot in the representation election conducted in the unit listed on this Notice must file an intervention to appear on the ballot with the PERB San Regional Office within 15 workdays from the date 1At the hearing, the University indicated that it may be revising the tutor title and title codes. This order includes all of the tutors that were the subject of this hearing, performing both tutoring duties and undergraduate teaching assistant duties by whatever title and in whatever title code that may result from such revision.
of this Notice. The intervention must be on a form provided by PERB and must be accompanied by proof of support of at least 10 percent of the employees in the unit. Proof of support is defined in PERB Regulation 32700. The last day to file an intervention to appear on the ballot in the unit described above is: May 14, 1998. This Notice of Decision is provided pursuant to PERB Regulation 51235. 2
STATE OF CALIFORNIA PUBLIC EMPLOYMENT RELATIONS BOARD R REGENTS OF THE UNIVERSITY OF CALIFORNIA, Employer, and ASSOCIATION OF STUDENT EMPLOYEES, U.A.W., UNITED AUTOMOBILE, AEROSPACE AND AGRICULTURAL IMPLEMENT WORKERS OF AMERICA, AFL-CIO, Petitioner. Representation Case No. SF-R-805-H (UC San Diego) PROPOSED DECISION (10/20/95) Appearances: Corbett & Kane by Sharon J. Grodin, Douglas N. Freifield and Aron Cramer, and the Office of the General Counsel by James N. Odell and Edward M. Opton, Jr., Attorneys, for the Regents of the University of California; Schwartz, Steinsapir, Dohrmann & Sommers by Margo A. Feinberg and Brenda Sutton, Attorneys, for the Association of Student Employees, U.A.W., United Automobile, Aerospace and Agricultural Implement Workers of America, AFL-CIO. Before James W. Tamm, Administrative Law Judge.
TABLE OF CONTENTS PAGE INTRODUCTION 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PROCEDURAL HISTORY 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . JURISDICTION 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ISSUES 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FINDINGS OF FACT 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Background Regarding UC 5 SD............................. Job Functions, Educational Objectives and Motives for Seeking Employment 7 . . . . . . . . . . . . . . . .. . . .. . . . Readers 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tutors 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Associates 42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indicia of Student and Employee Status 50 . . . . . . . . . . . . . . . . Mentor Issues 50 Part-time and Intermittent Employee Issues 53 . . . . . . . . . . . . Grievance Issues 54 Information Flow 68 Other University Academic Units 69 . . . . .. ................. Credibility Findings 73 . . . .. . . . . . . . . . . . . .. . . . . . . . . . . . . . . . DISCUSSION 78 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Indicia of Student Versus Employee Status 78 . . . . . . . . . . . . . UC Berkeley Precedent 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Analysis of Subsection (f) 80 rst Test-Employment of Readers and Tutors is not Contingent Upon Student Status 81 . . . . . . . . . . . . . . . . . . . . . . . . l
Second Test-Services Provided by Readers are Unrelated to their Educational Objectives 84 . . . . . . . . . . . . . . . . . . . . . . . Third Test-Educational Objectives are Subordinate to Services and Coverage Under the Act Would Further the Purposes of the Act 88 . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . Prong One-Educational Objectives are Subordinate to Services 96 . . . . . . . . . . . . . . . . . . . . . . . . . . Readers - Prong One 97 . . . . . . . . . . . . . . . . . . . . . . . . . Tutors - Prong One 101 Associates - Prong One 104 ...................... Prong Two - Coverage will Further the Purposes of the Act 106 ............................... Free Flow of Information 109 .................... Mentor Issues 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Work Stoppages 117 .............................. Academic Versus Economic Issues 120 Potential Damage to Stature of the University 122 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Part-Time/Intermittent Employee Issues 123 ...... Limited Resources of the University .......... 125 Erosion of the Status Quo 126 ................... CONCLUSION: APPROPRIATENESS OF REQUESTED UNIT 127 ............. PROPOSED ORDER 128 APPEAL PROCESS 128 ii
INTRODUCTION
This decision concerns a dispute regarding coverage of
student employees in the reader, tutor and associate positions at
the University of California, San Diego campus (UCSD), under the
Higher Education Employer-Employee Relations Act (HEERA or Act) . 1
I first make factual findings about reader, tutor and
associate duties, and the impact of collective bargaining. I
then apply three tests of section 3562(f) (subsection f) which
are applicable to this dispute. 2 Under the first test I conclude
that readers and tutors are employees because their employment is
not contingent upon their status as students. Under the second
test I also find that readers are employees under the Act because
the services they perform are unrelated to their educational
objectives. Finally, under the two prongs of the third test, I
conclude that the educational objectives of readers, tutors and
associates are subordinate to the services they perform {Prong
One), and extending coverage of the Act to readers, tutors and
associates would further the purposes of the Act (Prong Two).
PROCEDURAL HISTORY
On May 28, 1993, the Association of Student Employees,
U.A.W., United Automobile, Aerospace and Agricultural Implement
Workers of America, AFL-CIO (Petitioner) filed this request
for recognition seeking a unit of readers, tutors, acting
1HEERA is codified at Government Code section 3560 et seq.
Unless otherwise noted, all statutory references are to the
Government Code.
2 In previous decisions PERB and the courts have only
concerned themselves with the two prongs of the third test.instructors, community teaching fellows and nursery school attendants employed at UCSD. On October 15, 1993, the Regional Director of the Public Employment Relations Board (PERB or Board) determined that the Petitioner had submitted proof of support sufficient to meet the requirements of HEERA. On November 8, 1993, the Regents of the University of California (UC or University) filed its response to the Petitioner's request for recognition, asserting it was inappropriate because it included student employees who are not employees as defined in HEERA. The University also responded that to the extent the petition included non-student employees, those employees should be placed in a separate systemwide unit or accreted to the existing systemwide Non-Senate Academic Unit3 (Unit 18). On December 9, 1993, Petitioner filed a request for a Board investigation pursuant to PERB Regulation 51090. 4 Settlement conferences/investigatory meetings were held on February 7, 3The University offered no evidence or argument at the hearing regarding the appropriateness of non-student employees being accreted into Unit 18. Nor did the University address the issue in its post-hearing brief. In its post hearing reply brief, the University did state in footnote 46 that once the issue of employee status is determined there may be issues remaining concerning the appropriateness of the unit. However, the University had a full opportunity to raise unit appropriateness issues in the hearing and failed to do so. The University has therefore waived any arguments that the unit sought by Petitioner is inappropriate for reasons other than employee status under subsection (f). 4 PERB regulations are codified at California Code of Regulations, Title 8, section 31001, et seq. 2
May 19 and June 17, 1994, however, the matter was not resolved. On March 9, 1994, the case was assigned to me for formal hearing. The Regional Director retained responsibility over several pre- hearing issues. A hearing was scheduled fo~ October through November of 1994. On June 27, 1994, the Petitioner amended the request for recognition, adding the title Associate In _____ (Teaching a Class) (associate) and deleting nursery school attendants, community teaching fellows, and acting instructors, titles which were not in use at UCSD. On June 29, 1994, the PERB Regional Director determined that the amended request for recognition had sufficient proof of support. Therefore, the positions at issue in this decision are readers (title codes 2850, 2851 and 2500), tutors (title codes 2860, 2861 and 2510) and associates (title code 1506). The approximate size of the proposed unit is 450. At a prehearing conference on July 9, 1994, Petitioner's motion that the hearing be continued until February and March of 1995 was granted. On July 27, 1994, the University filed its response to the amended request for recognition and again denied it for the same reasons it denied the original petition. On September 19, 1994, the Petitioner filed a motion to consolidate the hearing in this case with hearings for related, but not identical, requests for recognition at the University's campuses at Los Angeles (UCLA), Davis (UCD), and Santa Barbara 3
(UCSB) . 5 At a prehearing conference on October 4, 1994, the parties made oral arguments regarding the Petitioner's motion to consolidate. The parties briefed the issue and on October 28, 1994, I granted the motion in part. The order consolidated the records of the four requests for recognition, thus assuring that much of the University's case-in-chief offered at UCSD need not be duplicated in the other cases. Petitioner's request for a single formal hearing for all four cases was denied. Thirty-two days of formal hearing were held between February 6 and June 9, 1995. Briefs were filed and the case was submitted for decision on August 19, 1995. JURISDICTION The University is an employer within the meaning of section 3562(h) of the Act. The Petitioner is an employee organization within the meaning of section 3562(g) of the Act. ISSUES HEERA subsection (f) provides: "Employee" or "higher education employee 11 means any employee of the Regents of the University of California, However, managerial, and confidential employees shall be excluded from coverage under this chapter. The board may find student employees whose employment is contingent on their status as students are employees only if the services they provide are unrelated to their 5The motion did not seek consolidation of the petitions themselves. At the time the motion was filed, the only petition set for formal hearing was UCSD (Case No. SF-R-805-H.) The UCLA petition (Case No. SF-R-813-H) is currently scheduled for a hearing beginning October 18, 1995. The UCD petition (SF-R-806-H) is tentatively set for hearing beginning in April, 1996. The UCSB hearing (SF-R-815-H) is not yet scheduled. 4
educational objectives, or, that those educational objectives are subordinate to the services they perform and that coverage under this chapter would further the purposes of this chapter. Thus, the issues to be decided in this dispute are: (1) Under the first test, is employment in the disputed titles contingent upon student status? (2) Under the second test, are the services provided by the student employees in question unrelated to the educational objectives of the student employees? (3) Under the third, two prong test, are those educational objectives subordinate to the services provided (Prong One), and does coverage of the student employees under HEERA further the_ purposes of the Act (Prong Two)? FINDINGS OF FACT Background Regarding UCSD The University is a public, state supported, higher education institution offering undergraduate and graduate instruction and professional education. The University is required to provide undergraduate education to the top one-eighth of California's high school graduates. It has exclusive jurisdiction in California public higher education over instruction in the professions of law, medicine, dentistry and veterinary medicine. The University also has sole authority to award doctoral degrees all fields, either alone or jointly with the California State University system. 5
The University has nine campuses. This decision concerns the University's San Diego campus. UCSD was established as a campus in 1960 with the intention of being primarily for graduate instruction. In the early 1970's however, a huge influx of undergraduate students required UCSD to operate differently. UCSD established a college system for undergr~duate students. There are currently five undergraduate colleges: Earl Warren College, Thurgood Marshall College, Revelle College, Muir College and Eleanor Roosevelt College. Each of the colleges has its own general education requirements. Each undergraduate also has an academic major, typically within a department, but sometimes within an interdepartmental program. Departments are housed within the various colleges. It is possible to major in any department from any college. Students must meet both college and departmental or program requirements in order to graduate. This combination of college and departmental or program requirements defines the curriculum for each undergraduate student. Each faculty member is a member of one undergraduate college and one department. Graduate students are members of a department or a program, but not of an undergraduate college. The facts regarding the disputed positions vary depending upon the skill and experience of the student employees, the program or department which the student employee works and the approach of the supervising faculty member. Nonetheless, clear factual patterns have emerged which are summarized below. 6
Job Functions, Educational Objectives and Motives for Seeking Employment Readers Readers assist in the University's teaching mission by reading and grading homework assignments, quizzes, mid-term and final exams and papers. Readers may have some regular on-going responsibilities throughout the quarter, but more commonly their duties involve sporadic activities, usually concentrated in intense periods around mid-term and final exams. 6 A hiring preference exists that gives graduate students the first opportunity for open reader positions. If there are not enough graduate students available or interested in the openings, or if graduate student applicants do not possess the necessary expertise or knowledge of course materials (such as foreign language skills), then undergraduates are given the next preference. If the University is not able to fill the open positions with either graduate or undergraduate students, then non-students may be hired to fill the vacancies. Vice Chancellor Joseph Watson testified regarding both readers and tutors: 6 In a small number of departments, the use of readers is somewhat different than the norm. For example, Computer Science and Engineering (CSE) hires about 20 readers per quarter to staff computer labs. They are referred to as proctors, and their duties and training more closely resemble those of undergraduate teaching assistants than typical readers. Readers with the Teacher Education Program (TEP) are also used more like undergraduate teaching assistants than typical readers. They are often interested in becoming teachers and are typically enrolled in credentialing programs. Both proctors and TEP readers tend to have more contact with faculty and students than the typical reader. 7
in these positions priority has always been given to enrolled students, but one has to leave open the possibility that students will not be available with the capabilities, or will not be available at the needed time. Vice Chancellor for Research and Dean of Graduate Studies Richard Attiyeh testified: We use non-students when there are teaching opportunities in these titles . . that can not.be met by hiring students. Several other University witnesses testified about their experience hiring non-students in order to maintain the quality of the program. The University's Administrative Policy Manual (APM) section 420.10 provides that readers will usually be graduate or undergraduate students. However, it also provides that non- students may be employed to meet the needs of the University. The reader positions at UCSD are filled primarily by undergraduates. However, a substantial number of graduate students accept reader positions to supplement their income when a teaching assistant or research position is not available to them. There is also a small number of non-student readers. University statistics show that from the fall of 1993 through the fall of 1994 there were approximately 681 undergraduate readers, 376 graduate readers and 21 non-student readers. Readers are recruited and hired by a number of methods. Often a faculty member will announce to a class at the end of the quarter thats/he has openings for reader positions and invites those doing well in the course to apply. Sometimes faculty 8
members will recruit specific students. Departments sometimes send out recruiting letters to all students with a 3.0 grade point average (GPA) or better, or post job announcements and invite applications. Much of the hiring process seems to revolve around the personal style of the faculty member. Some faculty take a strong role in selecting from among the applicants. Many, however, simply leave it up to an administrator in the departmental office to assign readers to them. Readers and their supervising faculty members typically meet prior to the start of the quarter and discuss expectations.and assignments. Readers and faculty members will also typically meet during the quarter to discuss major writing and grading assignments such as mid-term and final exams. At those meetings they sometimes engage in cursory discussions of the pedagogy of grading. Readers testified about receiving feedback on their grading practices such as "you're too tough," "try to end on a positive note," "make more balanced comments," "make specific suggestions for improvement rather than simply criticizing the work." While this perfunctory grading feedback was more the norm, there were other extremes. Many readers testified that they received no pedagogical feedback at all and only saw the faculty member to get their time sheets signed. A couple of readers testified that they never even met the faculty member and merely picked up and dropped off assignments via mailboxes. At the other extreme were a few readers who actually helped faculty members prepare exams and engaged in more complete discussions 9
about the faculty member's grading and examination philosophy. Faculty members tended to testify that readers were given much more direction and supervision regarding grading than did the readers who testified. Readers must have taken the course for which they are reading or its equivalent, and received a "B" grade at a minimum. Some faculty members require readers to have received an "A" in the course. Potential readers must also have a GPA of 3.0 or better. Readers are sometimes requested to attend lectures, but it is not considered part of the job duties and they cannot be required to attend. Readers receive no course credit for the duties they perform as readers. It is possible, however, for readers to receive credit for engaging in independent study under the direction of the same faculty member. In those situations, the faculty member will typically assign additional reading related to the course for which the reader is hired. The reader will often be required to write a paper or make a presentation to the faculty member as part of the independent study course. It is the additional directed reading and related assignments for which the reader receives course credit, not the work as a reader. Undergraduate readers receive approximately $9.00 per hour and graduate students approximately $9.50 per hour. Graduate students are paid more than undergraduates recognition of their additional expertise. Non-students receive the graduate 10
rate if they hold a bachelor's degree and the undergraduate rate of pay if they do not. The time for which readers are paid is spent almost entirely performing grading duties as opposed to meeting with faculty discussing pedagogical issues. The financial need of reader applicants is typically not taken into consideration in either the application or selection process, nor are the salary levels keyed in any way to the financial needs of individual readers. Commitments for reader positions are not included in letters of acceptance sent by UCSD to students, which also details financial aid packages. If graduate students hold any combination of academic appointment (reader, tutor, graduate teaching assistant, graduate research assistant or associate) in excess of 25 percent of full- time equivalent position (FTE), they are eligible for two benefits. First, they receive graduate student health insurance (GSHIP). Second, they are eligible for registration and educational fee remissions. Undergraduate and non-student readers are responsible for their own health insurance and registration and educational fees. Non-student readers are placed in a different title code than student employees for Internal Revenue Service (IRS) administrative reasons. The reader staffing ratio is usually determined by departments based upon a formula. Typically, courses with a large number of writing assignments get more readers than those with assignments easier to grade. The most important factor in 11
reader staffing, however, is the number of students enrolled in a course. As such, reader staffing is enrollment driven. For example, in sociology the ratio is 60 to 1. Thus, a class with 120 students would be assigned two readers. When grievances arise out of employment disputes, the applicable grievance process is outlined in APM 140 and its campus equivalent, Policy and Procedures Manual (PPM) 230-5. This process will be described in greater detail later in this decision; however, it can generally be described as a multi-step process culminating in a hearing and decision, which can be accepted or rejected by the chancellor. Disputes arising out of academic issues are dealt with through informal departmental processes involving faculty advisers, provosts, deans, etc. In some courses the total number of hours allotted to a reader is based upon the enrollment of the course. However, none work more than 50 percent of an FTE. Readers have initial control over the extent of their employment. They are urged not to over commit by taking on more hours than they will have time to complete, given their academic schedule. By carefully considering the extent of a reader's commitment, it is hoped that conflicts between job duties and the reader's own academic obligations will be avoided. However, since job duties often intensify around the time of mid-term and final exams, conflicts do occasionally arise. When that happens, a reader's own studies may suffer because of the natural and 12
necessary priorities given to completing grades on time. Educational objectives of undergraduate students, as a group, and more specifically educational objectives of undergraduate readers, are difficult to assess because their goals in general are more in flux and less defined at this stage of their academic life, than when they begin their formal career or graduate school. Numerous witnesses testified about the educational objectives of students. Many students, however, framed their testimony in terms of their motivation for seeking employment as a reader, rather than their ultimate educational objectives. Several faculty members also testified about both the motivations and the general educational objectives of individuals seeking reader positions. To the extent that faculty members were offering their own subjective views about the educational objectives and motivation of readers, that testimony is speculative and not generally pervasive. 7 Where faculty 7 In determining the educational objectives of the student employees, the Supreme Court in Regents of the University of California v. Public Employment Relations Board (1986) 41 Cal.3d 601 [224 Cal .Rptr. 631] (Regents) made it clear that PERB was to focus on the personally held subjective perceptions of the students themselves . . Moreover, nothing in the language of subdivision (f) even hints that the University's subjective perceptions of the functions of housestaff duties should be taken into consideration. at p. 614, emphasis in original.] 13
testimony is based upon objective factors such as conversations with individual readers, that testimony is relevant. 8 The testimony of Dr. Barbara Sawrey, Vice Chair of the Chemistry and Biochemistry Department, was reflective of faculty beliefs regarding undergraduate educational goals. Some students plan on going on to get a job. Some want to go on to graduate school. Some don't have a clue. Some want to go on to medical school; very, very, different things. Most reader witnesses reflected a desire to first successfully complete their undergraduate degree program. Many also indicated a desire attend graduate school at some time in the future. A survey of the 1988 incoming freshman class at UCSD indicated that the top five reasons they were going to college were: "To learn of more interesting things; be able to get a better job; gain appreciation of education and ideas; prepare for graduate school;" and "be able to make more money." The top five "objectives" (not limited to educational objectives) of the entering freshman class were: "Becoming an authority in my field; being very well off financially; raising a family; helping others in difficulty; and obtaining colleague's recognition. 11 Almost half of the class said there was a very good chance they would: "Get their bachelor's degree, find a job in their field; be satisfied with college; make at least a 11 B11 average;n and "get 8To the extent that faculty and staff have testified about discussions they have had with student employees, however, it is hearsay testimony and entitled to less weight than the direct testimony of readers themselves, which is subject to the scrutiny of cross-examination. 14
a job to pay their expenses.'' The top probable career choices were: engineer; doctor/dentist; undecided; business; and scientific researcher. A career as an educator was a probable choice for only 4.2 percent of the incoming class (two ranks below being a judge or lawyer, and one rank higher than joining the foreign service.) Based on the subjective testimony of readers, objective testimony of faculty and other evidence such as the freshman survey, I find there are two primary educational objectives of undergraduate readers. The first is to successfully complete their undergraduate degree program. The second is to better position themselves for their next step regarding either a career or graduate education program. The educational objectives of graduate student readers in dispute are a bit easier to ascertain. Many, although not all, are hoping for careers as educators, usually in higher education. They too, have as primary educational objectives finishing their degree program and being well positioned for their next step. Since they are already in graduate school, they are usually more focused about that next step, which typically is employment oriented rather than continuing their education. For them, being well positioned means having demonstratable skills and teaching experience on their curriculum vitaes. While graduates and undergraduates, are motivated to seek reader positions for a variety of reasons, the most common thread woven through all the testimony was that readers were performing 15
a job for which they expected to be paid. Almost without exception, readers testified that being paid for this work was a motivating factor to some extent. The following examples are illustrative and not meant to be an exhaustive or complete recitation of the testimony of all witnesses. Many readers indicated pay was their primary motivation. For example, Claudia Ehrig was employed as a reader and a tutor. She testified that if she had other means of support, she would not have sought the employment. When she realized she could make more money driving the UCSD shuttle bus, she sought that job instead of a reader position. Paul Briedenbach was a reader twice during the summer. He previously had two quarters of a paid fellowship which had ended, and he simply needed income to support himself. Rachelle Van Bushkirk testified that she might have had to drop out of her program, had she not been able to make money to support herself. When Karen Van Ness was asked why she worked as a reader, she testified, "for the money." Ann Shea testified she chose to be a reader "for economic reasons to support myself." Lorna Lueken was admitted to the UCSD on a Regents fellowship, but when that turned out not to provide enough money to pay her bills, she took a job as a reader. Many others were motivated by a combination of income plus the flexibility a readership position provides. When Monica Szurmuk worked as a reader, her son had just been born and she could do the work at home. Had she had other means of financial support during that time, she would not have chosen to work as a 16
reader. John Putman chose to work as a reader because he has a family to support and needed additional income. He was usually on campus already, so the logistics of a readership were convenient because he would not have to leave campus to go to work. Susan Light testified that she took a job as a reader because she had no other sources of income and she needed the money. Had she received a fellowship or scholarship, she would have taken that in preference to any readership. She has previously worked as a clerical employee in a temporary employment agency and was able to make more money. She would have preferred temporary clerical work because the income was better, however, her academic schedule made it difficult to accept temporary work even though she would make more money. A few others testified that along with being paid, the work was interesting. Matthew Talpis realized that when other students asked him questions, he enjoyed helping them out. When he saw a flyer for a proctor position in CSE, he thought that would be a fun job because he would be able to help others. Brit Loftesnes was motivated because the work seemed interesting. She also sought it for financial reasons, but that was not the main reason. Likewise, Brian Ruff was a proctor in CSE, primarily because he liked it, and it gave him an opportunity to learn course material another way. Financial reasons were only secondary for him. Michael Pinkerton became a proctor in CSE because it paid well compared to other positions available to 17
undergraduates. However, he continued in the position because he liked the work. Pinkerton was not the only witness who gained insight about teaching. Trang Vu is now a professional staff member within UCSD's Office of Academic Support and Instructional Service (OASIS). She coordinates the OASIS Before Calculus program. While Vu was a student at UCSD, she was a reader in the Math Department. She was exploring the possibility of becoming a teacher and sought a readership to gain insight about what grade level she wanted to teach and to build contacts within the Math Department. Lea Hubbard sought out certain reader positions in order to learn from particular faculty members who were experts in fields that interested her. Becoming a reader was a way for her to build rapport with the faculty and to make some money in the process. Abe Shragge testified that he was motivated to become a reader to do some reading in areas that interested him and to learn how to become a college instructor. He also wanted to build his inventory of lecture notes for his own teaching that he was doing at local community colleges. University witness Dr. Stephen Cox is a Professor of Literature and Director of the UCSD Humanities Program. He testified that: 11 the students certainly want to be readers because they want some financial support. 11 Students have told him: "This is important for me to get some money." Cox 18
also testified that readers look forward to opportunities to work directly with certain faculty. Dr. Ruth Williams, a professor of mathematics at UCSD, testified that readers are motivated by the opportunity to brush up on material they learned some time ago or learn material more thoroughly because they are interested in a particular area. Occasionally, Dr. Williams also has readers who are preparing for actuarial examinations and use their position to review material prior to taking their exams. According to Dr. Sawrey, readers take their positions because: "They thoroughly enjoy the comradery that comes with being a grader, because they're working as part of a team with TA's and the faculty on an educational venture. " Sawrey testified that readers are also motivated by the opportunity to get to know faculty, other teacher assistants (TAs), or graduate students who are at the next step educationally. It also helps them review material or prepare for other examinations and, as a bonus, they also get paid. Professor Rand Steiger, Chair of the Music Department, indicated that student employees in music often seek positions outside the Music Department because the pay is better. The clear pattern which develops about the motivation of readers in accepting the position is that first and foremost, readers are looking for an opportunity to generate income. While there are some exceptions to this generalization, it would be a rare case indeed where readers would seek the experience were 19
they not compensated. While many readers testified that income was their only motivation, many also indicated that multiple factors influenced them to seek such employment. I therefore also find that to a significantly lesser extent, individuals seek employment as readers because they think the job offers them an opportunity to help other students, review materials or courses that might interest them, interact with faculty, have a flexible work schedule, to explore teaching as a career, prepare for other examinations, and because the job would be enjoyable. The extent to which readers are successful in realizing the factors which motivated them to take the job varies a great deal. The most easily measured, of course, is the generation of income. Except for some differences in testimony about whether readers work more or less hours than they are paid, there is no dispute that readers get paid for the job they perform. There is also no dispute that the job provides a degree of flexibility necessary for a student's academic schedule. Whether the job provides an enjoyable environment where readers can assist fellow students seems to depend a great deal on the setting for the job. Proctors in a computer lab like Talpis and Pinkerton interact with students on a regular basis. They review work personally with students, answer their questions, and give advice. Proctors enjoy the interaction and the job meets the interests. The vast majority of readers, however, do not experience that type of interaction. For most readers, it is quite the opposite. Most have no contact with the 20
students they are grading, they do not hold office hours, and do not attend lectures. Most readers rarely receive feedback from students. Interaction with faculty is also very limited for most readers. The comradery of working on a team in an educational venture as described by Dr. Sawrey was noticeably absent from the testimony of most readers. The norm is for faculty members and readers to meet at the beginning of the quarter to discuss grading strategy. They might also occasionally meet throughout the quarter when papers or exams are due. Dr. Michael Davidson, Professor of Literature at UCSD and Vice Chair of the department, observed that if the objective was to have more contact with a professor, it would be more effective to enroll in the professor's course than to be a reader. For the most part, employment as a reader appears to be a rather solitary endeavor involving little contact with either faculty or students. If students were considering a career as an educator, grading papers would certainly give them a flavor for part of the teaching profession. However, some students sought the job only because other positions such as teaching assistantships, which would provide more teaching experience, were not available. There was evidence that some readers have been successful in building relationships with faculty. Abe Shragge, for example, has worked with many faculty in order to gain exposure to different readings and methods of teaching. While working on his 21
dissertation, Shragge also teaches history at two local community colleges. He has used his employment as a reader to gather over 1000 pages of lecture notes, which he uses in his own teaching. Lea Hubbard is another example of a reader successfully building relationships with faculty. She sought out reader jobs with certain faculty in order to learn that faculty member's specialty. She was also considering a faculty member for her dissertation committee and wanted the opportunity to get to know him. When Hubbard was asked to be a reader for another faculty member, she agreed because that faculty member had been supportive of Hubbard's admission into graduate school. Matthew Talpis was also successful at building contact with particular faculty members. He described one professor as "very practical, a very cool guy," so he wanted to sit in on his course. He thought he would not have the time to do all the projects, so by grading them he could learn about the processes being taught without the same investment of time. The experiences of Talpis, Hubbard and Shragge demonstrate that some readers do select jobs to increase their knowledge of a subject matter or build relationships with faculty. This subject matter knowledge could also be helpful if the reader were studying for some type of related exam. In these cases, however, much of the interpersonal contact that is developed seems to stem from the readers attendance at lectures, which is not part of the typical readership, and the reader's personal desire to build a relationship with a 22
particular faculty member. While employment as a reader may make such contact easier, it is not an inherent aspect of the job itself. These experiences stand in contrast to most readers who seem to look at the reader's experience as a job. There was ample evidence in the record that readers are vital to the accomplishment of UCSD's teaching mission. Several witnesses testified that when students were not available, they would hire non-students because it was necessary to maintain the integrity and quality of the teaching mission. Acting Provost Daniel Wulbert testified that the use of both readers and tutors was essential. Professor Davidson summarized how he would have to operate without readers as follows: Well, if I didn't have a reader in an upper division course that had a large enrollment . I would probably rely more on tests and multiple choice kinds of situations than papers, but I think that's pedagogically irresponsible because . . what you can ask on a multiple choice test is pretty minimal, whereas on a paper you can really get to see what they're thinking. Dr. Ellen Switkes, Assistant Vice President for Academic Advancement, Office of the President, testified that the University could manage without readers and tutors, but acknowledged that, "it would be bad for the educational enterprise." Dr. Switkes' solution would be for faculty to read more papers and assign fewer papers. Faculty, who have already been required to increase their duties due to previous budget cuts, would also have to hold more office hours and either conduct tutorials in larger classes or eliminate them altogether. 23
Dr. Switkes also indicated that graduate TAs could perform more of these tasks. In other words, either eliminate work which has been highly valued, or pass it on to other University employees, including other student employees. Tutors Tutors are used in two primary ways. The majority of those in the tutor title are hired to do one-on-one or group tutoring through the OASIS program. A significant number, however, are also used within various departments as undergraduate teaching assistants (TAs) . 9 The OASIS program plays a vital role in the success of the UCSD student body. The program is designed specifically to provide a variety of services to maximize student performance and retention at UCSD. Programs range from services helping students overcome past academic deficiencies to programs designed to help them excel in a subject matter or academic skill. Between 37 and 39 percent of the UCSD student population uses the OASIS program. Past statistics indicate that over 60 percent of all freshmen use OASIS services. An example of an OASIS program which uses tutors is the Underground Tutorial Program. This is a drop-in tutoring center where students receive one on-one tutoring on subject specific 9Graduate Teaching Assistants are in a different job title not at issue in this hearing. For the remainder of this decision unless specified otherwise, the term TA refers to undergraduate students in the tutor title code performing teaching assistant duties. When I refer generically to individuals in either the tutor or undergraduate TA role, I will use the term tutor/TA. 24
problems, such as biology, chemistry, math, economics, or computer science. Courses are offered in subject matters as a result of student demand, but OASIS also periodically analyzes which courses cause difficulty for the greatest number of students to insure that students are offered what they need most. Another OASIS program is the Writing Center, where students can schedule appointments with writing tutors to improve their writing skills and strategies. Assistance is available for a range of different writing situations, from essays to lab reports, and across disciplines, from science to literature. Both one-on-one and small group tutoring is available. The Study Management Center offers skill-building, reading and study skills strategies. It offers practice and strategies for taking tests, and mini courses and seminars on subjects such as time management, concentration and memory techniques. The Before Calculus program supports students in their efforts to build a foundation for the calculus sequence. The Language Program offers assistance to students in reading, writing and speaking English if that is not their primary language. It also offers tutoring to students needing to study other languages. For example, students taking a course in Russian literature, can get tutoring in both reading and writing in Russian languages. OASIS also offers several programs specifically aimed at assisting under-represented and low income students, first 25
generation college students, first year students and others at higher risk of academic difficulty or attrition. The actual duties of OASIS tutors will vary depending upon the particular program in which they work. Typically, however, they will have set hours when they will go to an assigned location and do one-on-one individual tutoring. The second way tutors are used is as undergraduate TAs within various departments. During the early 1970s when the UCSD undergraduate population increased dramatically, the existing faculty was incapable of fulfilling the demand for more undergraduate courses. UCSD needed a cost effective way of dealing with the increased teaching load. According to the credible testimony of Professor Paul Saltman, the use of undergraduate TAs began in 1971 when he was Provost of Revelle College. Saltman maintained a heavy teaching load lower division biology along with his provost duties. When another faculty member suddenly took a sabbatical, there was an urgent need to fill in for the missing faculty member. There was a commitment within Revelle College that significant lower division courses would be taught by senior faculty. Saltman did not want to break that commitment by hiring a part time employee to teach the course, so he took it on himself. With the addition of the extra course, Saltman was teaching lower division biology to over 600 students. He had a desperate need for teaching assistants who, in the past, had always been graduate students. The department, however, had already assigned all the available 26
graduate students that it had. Saltman personally recruited several post doctoral fellows to assist him as TAs, but he still needed additional help. Saltman then asked for and received special permission from the academic senate to use a group of undergraduate senior majors in biology who had done well in his course as TAs along with the graduate students and post doctoral fellows. According to Saltman, the course was an inadvertent but perfect experiment because the students were assigned randomly to various TAs. At the end of the course, Saltman noticed an interesting pattern. The students taught by the graduate student TAs had average grades lower than those taught by post doctoral fellows. The best average grades came from classes taught by the undergraduate TAs who had the least amount of formal taught knowledge. Saltman investigated this finding by talking to both TAs and students, and found that students taught by fellow undergraduates felt those TAs were giving more time, effort and commitment to the learning process of their peers. Students felt the graduate students were much more concerned about getting their own research done for their thesis. The next year Saltman became Vice Chancellor of Academic Affairs and helped push the extensive use of the best undergraduates as TAs to compensate for the enormous number of students they had to teach and the small number of graduate students available. Saltman has become an impressive advocate 27
for peer teaching and collaborative learning efforts, believing them to be to the advantage of both the students and the TAs. It intensifies the learning process for students while at the same time creating for the TA a love of teaching and a gratification that comes from seeing fellow students learn. The experience also builds the substantive knowledge of course material, develops communication skills, builds confidence and provides opportunities for leadership. Typically, TAs will meet with the faculty at the start of the quarter to discuss strategies and expectations. TAs usually attend all lectures and have regular weekly meetings. These meetings vary from just touching bases for a few minutes after the lecture session to lengthier, regularly scheduled meetings where problems and teaching strategies are discussed. TAs must usually be available to students during regularly scheduled office hours (two to three hours per week). TAs lead discussion sections of the course and might also lead review sessions for mid-term or final exams. They also help with grading of exams. Prior to becoming a paid tutor/TA, however, almost all individuals must perform the duties for one quarter while they receive course credit and undergo training in pedagogy. It should be noted that during the training program their initial quarter, the tutor/TAs are receiving course credit, not pay, and they are specifically excluded from the petition in this 28
case. The requested unit includes only those tutor/TAs who have been hired into paid positions.w The training is offered through three primary sources: A course within the OASIS program known as TEP 116 11 ; courses sponsored by the University's Center for Teacher Development (CTD); or through training programs offered by individual departments. It is only possible to take the training course once for credit because repeating it would provide diminishing returns. All new OASIS tutors must take TEP 116. It is an upper division four unit course taught within the OASIS program. The course meets weekly and balances lectures and readings with the opportunity to gain practical experience as a tutor. The course content focuses upon both the teaching and learning process. Class discussions include topics such as collaborative learning, social issues in education, cultural issues, learning theory, etc. The course also includes a practicum assignment within the OASIS program. As part of the practicum, participants engage in supervised tutoring. They begin gradually accepting increasing tutor duties toward the end of the course. The speed at which 10There was some evidence that a very small number of departments do not require TAs to have completed a training course for credit prior to being hired as a paid TA. They apparently require training during the first quarter of employment as a paid TA, but do not offer credit for the training, nor do they consider it a prerequisite to being hired. 11The course was previously called TEP 196 and is referred to as such by most of the witnesses. 29
they begin tutoring duties depends upon their skills and the structure of the program to which they are assigned. For example, in the OASIS Underground Tutoring Center, tutors might start after a couple of weeks of observation, role playing and feedback. In the writing program, however, tutors may wait until the seventh or eighth week before they do any actual tutoring. Participants in TEP 116 may also be videotaped and given feedback about the video sessions by OASIS staff. Training for TAs is available through workshops offered by the CTD. Services provided by CTD include individual consultations, workshops about teaching methods and feedback through the use of videotaping, student questionnaires, classroom observations and other methods. Workshops commonly include topics such as cognitive strategies and student learning styles, classroom management, cultural diversity, sexual harassment, preparing instructional materials, fairness and objectivity in grading, and dealing with problem students, among other issues. At least three fourths of the departments at UCSD that utilize undergraduate TAs have their staff trained by the CTD. The third source of training are individual departments with their own training programs. A good example is the program required by the biology and chemistry departments. That training is a series of pedagogy workshops run by Professor Gabriele Weinhausen, conjunction th other facul Those enrolled in the training are given four units of credit and are expected to 30
perform the full range of TA duties during the quarter in which they are trained. The training includes topics such as the duties and responsibilities of TAs, conducting the first class, teaching a lab course versus a lecture course with sections, questioning skills, tension points in teaching, academic regulations, grading strategies, cheating policies, sexual harassment, using blackboards more effectively, etc. The course includes regular weekly class meetings. Course instructors will also observe at least one section discussion led by each TA in order to give feedback to the TA. At the end of the quarter, TAs are supposed to receive evaluations from students in the section and the faculty member for whom they work. Faculty evaluations, however, are not consistently given. While it is expected that the training will enhance the educational experience of the tutor/TAs themselves, the primary reason for the training is to ensure a certain level of quality in the instructional program offered to UCSD students. The University wants the tutor/TAs to have a certain level of polish, good communication and interpersonal skills, and substantive knowledge. The University wants assurance that the tutor/TAs are interacting with students in an appropriate manner. The training is designed to help them become better tutors, not better students. According to Cecilia Ubilla, Coordinator of the Language Program at OASIS, it is not part of her program's mission to 31
train the paid tutors. She expects them to be qualified when they are hired. She testified: Well, the goals are to serve the population with highly trained personnel. Now if the student tutors later decide . . that they are stronger workers because they've worked with us, we have no control over that and it's not the goal of the University to prepare them for any particular career. We don't intend to prepare them to become teachers or for any other profession. Our main concern is how well they're working and delivering services we are paying them for. There are, in fact, several other programs at UCSD designed specifically to prepare and credential those students seeking to become teachers. There is sharp disagreement among witnesses about the value of the training. Numerous faculty witnesses such as Professors Weinhausen, Saltman, and Cifarelli, among others, testified that the training was essential preparation, not only for long-term success as a tutor/TA, but also for short term survival. Without the information and resources provided in the training, tutor/TAs would be destined to make, and constantly repeat, common mistakes. They would not only fail to effectively serve the undergraduate student population they are supposed to be helping, but their own learning experience would be significantly reduced. Other witnesses, mostly tutor/TAs, testified that while they may have found the issues relevant and/or interesting, they did not gain a great deal from the t Still other tutor/TAs testified that the training was of no value whatsoever. Scott 32
Penrose-Kafka, for example, testified that the class merely included discussions about current events and that 11 it was useless and a waste of time. 11 He was adamant that it offered nothing relevant to his work as a tutor. I believe there are three explanations for this discrepancy in testimony about the value of the training. First, most faculty members testifying about the value of the training have both a greater breadth and depth of experience about how pedagogical instruction might benefit tutor/TAs than do the tutor/TAs themselves. Second, some of the tutor/TAs might not have derived as much benefit from the training as others because they already had experience either teaching or tutoring prior to attending UCSD. Finally, some individuals appear to be closed minded and unwilling to accept any new concepts and methods. I find that the training provided through TEP 116, the CTD program or the individual departmental TA training, such as that offered in biology and chemistry, to be of immediate and long term value to most tutor/TAs. To the extent that witnesses testified that it was valueless, their testimony is found not to be credible and is disregarded. The training courses are not limited to those individuals seeking paid positions. Some students take the course simply to explore teaching as a career. Others take them because they heard it was an easy upper division course, to refresh their knowledge of certain subjects, to gain confidence, or to add 33
credentials to their resumes. Most, however, take the course in order to be eligible for a paid position. Some tutor/TAs who were originally motivated by the possibility of a paid position do not necessarily continue on into a paid position. Sometimes participants feel they have obtained whatever learning they had been seeking from the training course and do not feel a need or desire to continue doing the work for pay. Others may not seek a paid position because they do not like to teach. Some may not get a paid position because they were not that competent and the University is unwilling to hire them. Others might not seek a paid position because their schedule does not permit that great of a time commitment, or because they have a better job or other means of support. OASIS tutors are typically recruited through letters to all upper division students with a 3.0 GPA or above, or word of mouth. Each program within OASIS does its own interviewing and selecting of students for both the training course and for paid positions. TAs are typically recruited by faculty through announcements to classes at the end of each quarter, job postings and word of mouth. Staffing within OASIS depends on the funding it receives and the usage of each program by the general student population. Staffing levels of TAs, are enrollment driven, just like readers. In order to be hired into a paid tutor/TA position, students typically must have completed a training course for 34
credit, have an overall GPA of 3.0 or better, and have taken and received an A in the course or subject for which they will be hired. These same criteria do not apply to non-students who appear to be hired based upon availability and skill level. Tutors/TAs expressed a broad range of career goals, educational objectives for their time at UCSD, and motives for seeking a tutor/TA position. Because they are primarily undergraduates, their goals and objectives are, as a group, somewhat unsettled. Many express the desire to go on to graduate school or into the professions of medicine and law. Some want to become researchers in industry. A few were interested in academia. Typically, their specific educational objectives while at UCSD are to successfully complete their program and obtain a degree, and in doing so, be well credentialed for their next step, be that graduate school or the work force. In this regard, they are similar to readers. Their specific motivations for seeking employment as tutor/TAs were much broader than those of readers. While generating income was a common theme, it was not as universal a primary motive as it was for readers. Several tutors/TAs expressed the desire to explore teaching as a profession or to gain teaching skills to use in other professions. For example, Roger Long, who hopes to become a medical doctor, was seeking to gain teaching skills order to improve his effectiveness educating future patients. Thomas Diller's long term goals were to conduct research in the field of chemistry, but he had enjoyed 35
some teaching in the Navy. He was hoping his experience as a TA might help him narrow his career goals. Others have been motivated by a specific desire to work with certain professors, either to gain specific knowledge from them or to increase their chances of obtaining a good letter of recommendation for graduate schools. Experience as a tutor/TA is a mark of distinction well thought of by those reviewing graduate school admissions. Working as a tutor is a successful way of meeting faculty, building credentials for a resume and detaining better letters of recommendation. Faculty typically spend more time with TAs than they do with readers. They get to know them personally and faculty are better able to assess their skills for letters of recommendation. TAs have the opportunity not only to stand out academically, but they are also given the opportunity to demonstrate leadership ability and teaching skills. This additional information provides faculty members with a method of distinguishing the TA from the mass of other students in contact with the faculty member. With an undergraduate student body so interested in going on to professional or graduate schools, distinguishing letters of recommendation are valuable currency. Professor Saltman writes approximately 200 per year and states that he can write better letters for his TAs than regular students in s classes. Cecilia Ubilla also commonly writes many letters of recommendation for the tutors she supervises at OASIS. She makes 36
it clear, however, that the tutors come to her for letters when they need a letter of recommendation from their employer and not just from a faculty member. Another significant reason for seeking a tutor/TA position was to gain mastery of the particular subject matter, either to prepare for exams, or to gain breadth and depth of knowledge. It seems to be almost universally accepted that one of the best ways to learn material is to have to teach it to others. The proverb, ''to teach is to learn," was often quoted by witnesses. As Professor Saltman put it, the fear of being humiliated and looking stupid in front of a class of students is remarkable motivation to learn the material well. I therefore find that individuals seeking to be tutors/TAs are motivated by several factors: paid employment to support themselves, an opportunity to teach, an opportunity to work with particular faculty, mastering particular subject areas and improving credentials for graduate school. As with readers, there are different pay rates for graduate and undergraduate tutor/TAs. 12 Both graduate and undergraduate rates are separated into group sessions and individual sessions. Graduate students are paid $11.37 per hour for tutoring sessions with individual students and $13.66 per hour for group tutoring sessions. Undergraduates receive $8.75 per hour for individual uThere is also an additional rate offered to post doctoral tutors employed by the UCSD medical school for tutoring medical students. Individuals employed in that position are not included in the requested unit and are not relevant to this hearing. 37
sessions and $10.49 for group sessions. The group session rate is used when the tutor works with three or more students in a session. The difference in pay reflects the additional expertise of graduate students and the additional effort required by group sessions. Pay is not based upon the financial need of the tutor/TA. In the OASIS program, tutors are paid for hours worked. In some departments, tutors/TAs are paid a set amount based upon the hourly rate as a percentage of a full-time position. Graduate students serving as tutors are eligible for two additional benefits if they are appointed 25 percent or more of a full-time position. The first is GSHIP health insurance. The second is registration and educational fee remissions. Undergraduates and non-student tutor/TAs do not receive benefits. They are responsible for their own health insurance.and registration and educational fees. As with readers, tutors/TAs are urged not to over-commit their time. Thus, most conflicts between job duties and the students' own academic program are avoided. Tutors in the OASIS program have more flexibility with their hours and therefore are better able to avoid conflicts with their own studies than TAs. Once TAs accept their position, however, they have committed to a rigorous schedule of section meetings, office hours and preparation time. When conflicts do occur between their employment commitments and their own academic program, I find 38
that TAs will maintain their TA obligations at the expense of their own coursework. When either employment or academic disputes arise, they are handled in the same manner as with readers. The vast majority are handled informally between tutor/TAs and their supervisor or faculty member. Assistance in resolving such disputes is available from a number of sources. Provosts, deans, advisers, and departmental staff all appear to be very willing to assist conflicted individuals in resolving their disputes. At these initial informal stages, disputes of both employment and academic issues are treated identically. If disputes are not resolved informally at these initial levels, then more formal avenues are available. If the dispute is employment related, the tutor/TAs may utilize the grievance procedure outlined in APM 140 and PPM 230-5. If the dispute is academic in nature, the process varies depending upon the department or college where the dispute arises. Non-students are employed when students are not available to fill open positions. The hiring preferences for tutor/TAs are the same as readers, i.e., graduate students are given first preference, then undergraduate students, then non-students. A significantly greater number of non-student tutor/TAs are hired compared to non-student readers. For example, from fall 1993 through fall 1995 almost as many non-students were hired (173) as graduate students (203). During that same period, there were 879 undergraduates in the tutor/TA position. Student employee 39
tutor/TAs and non-students are placed in different title codes due to IRS administrative regulations. As with readers, there is ample evidence that UCSD could not fulfill its teaching mission without the use of undergraduate tutor/TAs. Numerous University witnesses testified that undergraduate TAs were essential. Professor Weinhausen testified that UCSD had to rely on undergraduate TAs because of a 40 percent growth in the number of biology majors over the last 4 years. Provost Bond echoed the testimony that there just were not enough graduate students to fill the TA needs and undergraduates must be used. Professor Saltman was clear that he would not have been able to teach his courses without the assistance of undergraduate TAs. Provost Wulbert not only testified that they were essential, but also that there was a great financial advantage to the University in hiring them. Oh, the undergraduate TAs are cheaper. We hire them - - they cost less. There have been enormous budget cutbacks That's an issue. We're looking at costs more now than we ever did before. Even as far back as the 1970s, University officials realized the essential nature of using tutor/TAs. In a memo from Assistant Dean of Graduate Studies Jean Fort to Vice Chancellor Javet, Fort acknowledged that the inability to use undergraduate TAs "would, of course, have a severe impact on lower division teaching at UCSD." A few University witnesses testified that it might be possible to do just as effective a job using all non-student 40
tutor/TA positions, but that was contradicted by several other University witnesses. 13 For example, Cecilia Ubilla, Coordinator of the Language Program at OASIS, testified that while she could hire many French speaking individuals from the La Jolla community, they are not trained in the dynamics of academic programs, and would therefore never acquire the caliber she requires. Several other witnesses, Saltman, Fort, and Bond, among others, also testified about the unique benefits of undergraduates being taught by peers. TAs have recently taken the same course and received an A in the course. Undergraduate TAs also share many other common University experiences which can assist communications. Most witnesses testifying on this subject indicated a belief that a collaborative learning environment involving peers as teachers was much more effective than other available alternatives. Most graduate tutors are funded through the Graduate Enrichment Program (GEP). The GEP is a small program administered within the Office of Graduate Studies and Research (OSGR). The primary purpose of the program is to fund ''academic enrichment" projects for graduate students throughout UCSD. Departments submit project proposals to OSGR, which in turn determines the funding level of the grant it will provide. A typical grant would be approximately $800. Although most of the 13While some witnesses suggested it might be possible to utilize all non-students to perform tutor/TA functions, not a single witness suggested the University could eliminate the duties they perform without doing irreparable damage to the instructional program. 41
funds expended have gone to graduate student salaries, program guidelines specify that the primary purpose of the program is to provide academic enrichment to students, not financial support. A few examples of proposals that were funded were a visiting scholars program where graduate students were polled as to whom they would like to invite for a seminar series. Another was a symposium where graduate students were provided the opportunity to present their research to both faculty and peers. Another was a series of faculty student seminars where faculty would discuss their current research efforts. Another supported a film series followed by faculty student discussion groups. One supported an all-day conference on Cuba held in the Latin American Studies Complex. Some supported social events involving faculty and students. In the literature department, funds supported informal discussion groups between faculty and students where faculty presented their works in progress. Some grants funded tutoring projects aimed at helping specific students prepare for departmental exams or increase language proficiency in order to speed up progress on the research for their dissertations. It appears that a significant portion of the funding went to graduate students' salaries in the tutor title for their time spent coordinating these various programs. Associates Associates are graduate students hired to teach a course. They are utilized in two primary ways. The largest number of associates are employed in the Music Department where they give 42
individual or group lessons as a course entitled Music 32. Other associates are employed by various departments, and have complete autonomy for teaching a course. Associates typically have advanced to candidacy and have full responsibility over the course they teach. When teaching a course, their responsibilities include, but are not limited to, selection of textbooks and reading lists, preparation and delivery of lectures, holding office hours, design of all course assignments, mid-term and final exams and determination of grades. These duties are identical to those of regular faculty when teaching a course. According to Dean Attiyeh, associates are: [V]ery near completion of their degree and are virtually qualified to accept a regular faculty appointment anywhere, so they are someone who is quite far along in their professional training. They are also someone who has had teaching experience before. and we have pretty much restricted it to people who have clearly demonstrated that they are highly qualified to carry out this institutional responsibility. Provost Wulbert echoed Attiyeh's views stating that associates are "the people we think absolutely can do the best teaching job that we have available there." Associates receive little, if any, supervision of their work. If they ask for assistance and feedback from more senior faculty, they are, however, able to get help. The amount of guidance received seems to be directly related to whether or not it is requested. Thus, while there is no requirement for any supervision and most associates receive very little, the 43
opportunity does exist. Similar opportunities for help are available for new faculty. Provost Wulbert has on six to ten times sat in on lectures of new faculty and given them feedback on their teaching skills. Wulbert testified, however, that he gives more attention to associates than he would a new instructor corning on staff. Last year, he sat in on the class of an associate several times and reviewed all the associate's exams and homework assignments. The actual work performed by associates is indistinguishable from that of lecturers or other faculty. During the development of the position in the 1960s, both non-student lecturers and student employees doing the work currently performed by associates were placed in the title of acting instructor. When the lecturers unit was created (Unit 18) that title was abandoned throughout the UC system. All non-students were placed in the lecturer position, and at least at UCSD, student employees teaching a course were placed in the associate position. 14 Gary Gillespie has been in the unique position of being both an associate and a lecturer at UCSD. Gillespie testified: There was no difference to me in being an Associate or a Lecturer. I had complete freedom to do what I wanted to do. . I designed the whole course myself. . My job was to keep the students happy and I needed to prepare them for the following courses, so uone associate testified that he was told he could not be hired as an associate as long as he was a registered student. According to that witness, he therefore did not register that quarter. I believe this testimony was either mistaken or the situation was an aberration. All other testimony clearly supports a finding that associates must be registered students. 44
they needed to basically meet the prerequisite and they had to be happy. They didn't want students complaining about this or that, so under those guidelines, I was able to, you know, create the whole course myself. Question: As a lecturer? Answer: As a lecturer, as an associate in the summer and then as a lecturer in the Fall. When asked whether there were any differences between associates and lecturers, Professor Williams responded: Yes. The lecturer position requires a Ph.D, I believe, and so associates are graduate students who do not yet have Ph.Ds. Associates appear in the course catalogs in a matter indistinguishable from other faculty. Students receive the same credit for courses taught by associates and faculty. The largest employer of associates is the Music Department where associates teach Music 32. From fall 1993 through fall 1994, the Music Department employed 34 associates. During that same period, only six other departments employed more than one associate (political science and theater employed two, literature three, math four, philosophy six and sociology seven.) All associates in the Music Department have expertise on the instruments they are teaching and most, if not 1, appear to have extensive teaching experience. For example, Patty Cudd had her own private students for the past 12 years. According to Cudd, the teaching was very s lar. David Savage had more than 20 years of teaching experience with private clients prior to teaching Music 32. He has continued his private teaching 45
practice while also teaching Music 32. He does not distinguish between Music 32 or private students. He uses the same teaching techniques for both. Even on his job applications, he lists teaching, but does not distinguish between private students and UCSD students. Although there are many associates in the Music Department who seek careers as performing musicians, most associates have as a career goal to become teachers, preferably in higher education. To that end, their educational objectives are to obtain a degree and be well credentialed for the job market, with both marketable skills and an impressive curriculum vitae. Employment as an associate can provide individuals with both experience and credentials. While some individuals have other higher education teaching experience, such as in local community colleges or at San Diego State University, for some associates it is the most significant teaching responsibility they have had to date. Selection as an associate is a recognition of a certain skill level that may be important to future employers. Employment as an associate also provides income for the associate. I therefore find that associates are motivated to take the associate job for three main reasons; to build their teaching skills and gain teaching experience, to add teaching experience to their curriculum vitaes, and to generate income. The number of potential associate positions is determined by undergraduate enrollment and availability of faculty. Lea Hubbard was selected as an associate when the professor scheduled 46
to teach the course left for a post doctoral position. Hubbard was a logical choice because the course material was related to her dissertation subject, and she knew the material. When Gary Gillespie first interviewed, it was for a lecturer position upon the retirement of a lecturer. Because he was a graduate student at UCSD, the department told him he would have to be hired as an associate, rather than a lecturer. Laura Miller took her job as an associate because the chair asked her to teach the course. John Putman was asked to be an associate when the professor teaching the course had dropped out at the beginning of the quarter. The chair asked him to take over the class due to his expertise with the material. In the Music Department, assignments are made in order to fulfill the need to teach undergraduates certain instruments. Selection is also somewhat influenced by a faculty ranking of graduate students based upon factors such as grade point average, activity within the department, completion of certain classes, etc. Associates receive the same course evaluation by the students as do all other faculty. They do not receive any other formal evaluations by any supervisor. Of the many associates who testified, only one mentioned she was assisted as an associate by a mentor relationship. Lea Hubbard testified that she considered several members of her dissertation committee to be mentors. When she was offered a job as an associate, she went to several of them and asked for help. 47
They responded with incredible support according to Hubbard. Hubbard indicated that the same individuals were also very helpful to her in her teaching at a local community college. The only other associate testifying about a mentor relationship was David Savage. Savage had three teachers he would consider mentors and none of them were associated with UCSD. Two of them were in Los Angeles and one of them was in Mexico. He sought them out as teachers, traveled to them, studied with them and developed his pedagogy based upon their teaching. Most associates indicated that the teaching experience was very valuable for them. Patty Cudd testified that teaching percussion helped her in her own performance because she had to think about things about why she moved her hands in the way she does. Hubbard testified that she learned a great deal about how to teach, improved her credentials on her resume, learned the material better, and made some money. Hubbard did not distinguish her teaching at the community college from her teaching at UCSD. She prepared the same for both classes. John Putman said that any experience in front of students is helpful, but he would not distinguish between s experience as an associate from his experience as a faculty member at San Diego State University or local community colleges. David Savage testified in as lar manner. He felt he learned from teaching all of his students, but made no distinction between his UCSD music students and his private students. 48
A couple of associates also testified about a downside of accepting an associate position. Both Miller and Putman testified that working as an associate slowed progress on their own dissertation research and writing. According to Putman, he was too busy writing lectures, administering exams and grading papers to do any significant writing of his own. According to Miller, her first experience as an associate took up most of her time. Although less time consuming the second time it still took the majority of her time. Her time spent as an associate will cause her to take longer to complete her dissertation. In the Music Department, associates are paid 3 percent of an FTE for each student they are assigned. Therefore, an associate with three students would receive a 9 percent appointment. One assigned six students would receive an 18 percent appointment. This is the identical rate paid to non-student lecturers also teaching Music 32. In departments other than music, an associate teaching a course is considered a 50 percent appointment. The associate would also receive GSHIP and fee remissions. If a lecturer were hired to teach the same course, the lecturer would be hired at a 33 percent appointment and would not receive any benefits. Therefore, although a lecturer's pay is at a higher rate than that of an associate, the cost to the University for hiring an associate is greater than hiring a lecturer to teach an individual course. 49
According to Provost Wulbert, if all the University cared about was getting classes taught, it would probably be more effective to use lecturers rather than associates. A large pool of community college instructors known as "freeway flyers" would offer undergraduate students consistency in teaching. According to Wulbert, each new group of associates have to be trained and a certain amount of mistakes occur each time. Those might be avoided by using lecturers instead of associates. Indicia of Student and Employee Status Student employees in all the positions in dispute are required to perform all the functions, fill out all the paperwork and complete all the course requirements as all other students. They also fill out employment forms, tax forms, timesheets, etc., like other employees. Mentor Issues Mentoring is a well recognized aspect of graduate education programs in the United States. It generally reflects a relationship that is significantly more important than simply giving advice, answering questions or writing letters of recommendation. In the context of this record, it denotes a relationship where a faculty member will take a graduate student or a junior colleague under his or her wing and offer intense collegial advice about issues including, but not limited to, the student's educational goals, research goals and methods, career objectives and opportunities, and the student's mastery of subject matters. Mentors will often go well beyond writing 50
letters of recommendation and will more actively help graduates in their search for employment. Mentors often remain available to the student for guidance long beyond the time period the two individuals may be in a mentor student relationship. Dean Attiyeh testified that UCSD has tried to create numerous opportunities for developing undergraduate mentoring relationships. For example, UCSD created freshman seminars where a faculty member would give an informal seminar on some subject of interest to the faculty member. An example might be a professor of chemical engineering teaching a class on how a refrigerator works, or a class regarding the faculty member 1 s particular area of research. The objective is to create the opportunity for closer student faculty ties of a more personal nature than might ordinarily be available. Vice Chancellor Watson testified about a special undergraduate research program where faculty can identify students whose research papers or course papers are particularly good. Faculty can nominate the student to make presentations at undergraduate research conferences, thus providing opportunities for additional personal contact between faculty and student. Audrey Littlefield, Assistant Dean for Graduate Studies and Research, testified that some research fellowships actually require that a mentor be appointed and provided to the student to give guidance regarding research. Professor Saltman described a sense of collegiality that develops between himself and the TAs working for him. 51
Numerous University witnesses testified about the importance of the mentor relationship for both graduate and undergraduate students and their fear that the process would be undermined by collective bargaining. Dean Duggan testified that mentor relationships are primarily between Ph.D. candidates and their dissertation committee members, although some mentoring can take place within numerous other student faculty relationships. He believes that a good mentoring relationship is the most important factor to successful completion of a Ph.D. program. Duggan believes that although not always the case, union representation of student employees could endanger the mentor relationship. An example he gave was when graduate students went out on strike in support of the Association of Graduate Student Employees (AGSE) seeking recognition at the Berkeley campus in 1992. According to Duggan, many faculty were very unhappy at having to take sides in the dispute. Some supported recognition of the union and others were against it. Some faculty were also quite upset at having to teach sections that had usually been taught by student employees. Duggan also believed it was equally true that many student employees felt resentment towards faculty for not supporting the strike. The bad feelings on both sides caused disillusionment and strain on the faculty student relationship. During the strike, Duggan, who was the University spokesperson at the time, was on a dissertation committee of Andy Kahl, an AGSE spokesperson. The strike created a strain in their relationship. However, their relationship continued after the 52
strike and Duggan continued reading Kahl's dissertation chapters. Duggan felt it was up to the two of them to work through the strain created by the strike and that they were successful in doing so. Dr. Ellen Switkes testified that it is very likely that a student's thesis adviser could also be that student's supervisor. However, this is not supported by the record. Quite the opposite is true. The record reflects that it is very rare that individuals will be in both an employee-supervisor relationship and a student-faculty mentor relationship at the same time. According to Switkes, the mentor relationship could be disrupted if faculty were limited in any way in their hiring preferences of student academic employees. Switkes worries that collective bargaining "could disrupt the fluidity of the student faculty mentor relationship by hardening the ways in which students and faculty work together." Part-Time and Intermittent Employee Issues University experts testified that in their opinion representation of part-time or intermittent employees is difficult due to turnover and lack of continuity. Union witnesses, however, offered examples where part-time or intermittent employees such as grocery clerks, have been successfully represented by unions. 53
Grievance Issues The vast majority of disputes involving student employees, both employment related and academic related, are settled within departments through informal discussions. Student employees and faculty supervisors are encouraged to resolve matters at the lowest possible level through collaborative and informal efforts. Student employees may also enlist the advice and assistance of their faculty advisers, department chairs, provosts, and deans, if matters are not resolved between the student employee and the faculty member or supervisor. If employment related disputes are not resolved informally, a grievance may be filed. The grievance process for employment related grievances is set forth in the UCSD Policy and Procedure Manual (PPM 230-5) and is consistent with the University 1 s non senate academic appointee grievance policy set forth in APM 140. Student academic appointees are eligible to grieve a matter related to their assignments in the Teaching Assistant, Research Assistant, Reader and Tutor titles only. Student complaints pertaining to matters of academic standing or to non-academic matters (e.g., discrimination) are handled through applicable student grievance procedures. The grievance procedure provides a multi-step process starting with informal review and proceeding through a formal hearing process. There are specific timelines applicable at each step of the process. If the grievance is not resolved informally at Step I within 30 days, it can be appealed to Step II, where the grievance is reviewed by the appropriate department head or dean, and a 54
written response is issued by the University. If the grievance is not resolved at Step II, it may be appealed to either Step III (administrative consideration) or Step IV (hearing consideration) but not both. The Vice Chancellor, Academic Affairs determines whether Step III or Step IV is the appropriate route for appeal. At Step III (administrative appeal), the grievance is reviewed by the chancellor's designee and a written decision is issued. If the subject of the grievance15 is appropriate for Step IV, the grievant may elect to have the grievance heard by either a University hearing officer (appointed by the chancellor's designee), a three-member University hearing committee (each side selects one member and they, in turn, select a third), or a non University hearing officer (selected by the parties off lists provided by the American Arbitration Association). Both the grievant and the University may be represented throughout the process. A record of the hearing is either transcribed or recorded. Both sides have the opportunity to call and cross-examine witnesses and present documentary evidence. A statement of findings and recommendations is issued by the hearing officer or hearing committee and is forwarded to the chancellor or chancellor's designee. The procedure limits the ~The following subjects are appropriate for a Step IV hearing: Nondiscrimination, Layoff and Involuntary Reduction in Time, Personnel Records/Privacy, Holidays,Vacation, Sick Leave Corrective Action (Censure, Suspension, Demotion), Dismissal, Reprisal, and Procedural Irregularity in the Personnel Review Process. 55
authority of the hearing officer or committee from exercising academic judgment. The chancellor may adopt, modify or reject the findings and recommendations. However, if modified or rejected, reasons must be given. The process also specifically states that: The use of this policy shall not be discouraged by the University by any means, either direct or indirect. That admonition is not heeded in some cases, however, as University witnesses testified that they actively steer students away from using the grievance process and into the student's academics appeals process. For example, Dr. Ellen Switkes testified: . students are not excluded from using that process. In other words the process, unlike some other policies in the APM, does not say students may not use this policy. However, my office has for many years and continues to advise that we can't think of any appeals or grievances that should be allowed under that policy from student employees. We advise that all student grievances and appeals get handled through the student appeals mechanism and not through the employment appeals mechanism. Switkes urges that such a grievance procedure not be used by student employees because she fears that any process having the potential to formally find a wrongdoing by a faculty member, or one which could lead to an order against a faculty member, could lead to retribution by that faculty member against the student employee grievant. Thus, according to Switkes, even though the faculty member may have been completely in the wrong and a terrible grievance might be redressed, it could ultimately be 56
damaging to the student employee grievant because faculty advisers and students are tied together for their professional life, and professors can exercise great power over students. Dr. Judith Craig, Associate Dean at the University of Wisconsin-Madison, supported Switkes' testimony that any grievance process for student employees is problematic because of the potential of academic retaliation by faculty. Craig opposes representation for student employees because she feels union involvement creates a more adversarial relationship. Craig testified as follows: I think that it is much better, it's more productive and it tends to resolve issues better and faster if the union is not involved. When the union is involved, I think an adversarial tone comes into the situation that is counter-productive. Craig also fears that a grievance process is problematic because arbitrators might involve themselves in academic issues and faculty members might avoid taking action, which was appropriate for them to take, simply out of fear that a grievance might be filed. Dean Littlefield also testified that allowing students to be represented makes the process more formal and hampers the parties' ability to settle a dispute in a collaborative manner. Littlefield referred to two instances where students had been accused of academic dishonesty. They both chose to be represented and Littlefield felt, as a result, the process did not work as well. 57
The student brought in an attorney, and as soon as that happened, the faculty and department sort of backed away and decided that they weren't that interested in collaborating because the student was legally represented in this endeavor. These two cases were, however, the only two such cases Littlefield had experienced since she came to UCSD in 1979. Although she has referred students to PPM 230-5 when they have disputes regarding strictly employment matters, she has only actually been involved in processing one or two grievances under 230-5 during her tenure at UCSD. Littlefield has never been involved in a grievance filed pursuant to a collective bargaining agreement, and she acknowledges that the right to file a grievance does not limit the parties' ability to settle the dispute informally. Littlefield's experience is that most often disputes involving student employees are tied to academic issues. According to Littlefield, while disputes rarely involve only employment issues, there are cases, such as denial of sick leave or assignment of too many hours, that do seem strictly employment related. The evidence regarding grievances at other universities has been mixed. Union witnesses generally testified that grievance procedures provide an effective mechanism for employees to address concerns. Many said that such procedures tend to depersonalize the issues raised, attacking problems and not people. Practically every University witness who has been involved in grievance processing convincingly disputed the idea 58
that a grievance process depersonalizes complaints raised by student employees. A number of witnesses testified about grievance experiences at UC Berkeley. Dean Duggan does not believe that formal procedures, regardless of the nature of the substantive issues, tend to depersonalize conflicts. He believes that any time that individuals are challenged, called on the carpet, or embarrassed, they tend to get defensive. Duggan's experience at UC Berkeley leads him to believe that union representation tends to make students think of faculty as a monolithic institutional body rather than as individuals. Duggan believes that conciliation is more difficult because faculty see themselves being perceived by students as members of a class, rather than individuals. This, in turn, leads to faculty defensiveness. The same can be said of other processes available to students however. In the graduate student appeal process at UC Berkeley, where academic conflicts may be raised, students have the right to a hearing and may be represented. If the student is represented by a lawyer, then so is the University, and the adversarial nature of the dispute is often ratcheted up to another level. Duggan also testified about two cases at UC Berkeley where grievances were filed by student employees against their mentors. In one case there was no erosion of the mentor relationship and the second case, the personal relationship deteriorated. Duggan clearly prefers to resolve the disputes before they get to a formal appeals process, whether it is academic or 59
employment related. Approximately 80 percent of the disputes coming to Duggan are resolved informally. According to Duggan, however, most cases that get to the actual formal appeals process are cases that are just too difficult from the start to resolve any other way. Debra Harrington, Manager of Labor Relations at UC Berkeley, testified that other processes, such as bringing disputes before the graduate council in a manner similar to academic disputes would be less confrontational because it is not a standard evidentiary process and does not necessarily involve having a faculty member come in and testify. Harrington believed such a process would be more effective because it is difficult to separate employment and academic issues and the graduate council would have the ability to look at the total relationship. Mary Ann Massenburg, International Representative with the United Automobile, Aerospace and Agricultural Implement Workers of America (UAW), testified that the University's concerns about arbitrators intruding into academic judgments via the grievance process can be dealt with in a manner similar to other universities and other industries, where related issues have arisen. Massenburg cited examples of the UAW representing attorneys, where the parties have successfully dealt with employer concerns about arbitrators making judgements regarding legal expertise, or with writers where employers want to maintain sole discretion over editorial content and competence matters, or artists where the concern is over creative differences. 60
Massenburg also testified that employment disputes over payroll processing, workload, emergency loans, pay, classification, termination, and layoff have been resolved through the use of both informal and formal processes of APM 140 without any adverse impact on student employees. In many instances, the outcomes of the grievance process have been the resolution of conflicted situations which have been acceptable to both sides. Dr. Steadman Upham, Dean of the Graduate School and Vice Provost of the University of Oregon, testified that under current leadership, they are experiencing relative labor peace. Their labor management relationship, however, like any bargaining relationship, evolves depending upon the leadership of both parties; sometimes good, sometimes not so good. Dean Upham expressed his concern that grievances are accelerated prior to negotiations as a pressure tactic and that grievances have not been settled at the lowest possible levels. He believes that the union uses individual grievances as a possible way to build solidarity for bargaining issues. It is of great concern to Upham that an arbitrator might assert binding authority over academic decisions. It appears however, that the authority of arbitrators has not been that great of a problem to date. No grievances have gone to arbitration since Upham has been Dean. In the history of the bargaining unit, only two grievances have ever gone to arbitration; one on dues deductions which was decided in favor of 61
the union and one on severance pay which was decided in favor the University. Upham cited solutions reached through the grievance process which were compromises designed to meet the key interests of both parties. Upham also cited several grievances where the University prevailed by simply maintaining its position that the grievance involved rights reserved to the University. Diane Rau, a union representative from the University of Oregon, testified that grievances were often settled informally at the lowest possible levels. She gave numerous specific examples of employment related grievances being settled. Issues such as personnel files, evaluation processes, assignment of pay levels, payroll issues, work environm~nt, office equipment and supplies, use of telephones, and safety issues were settled using both informal and formal grievance processes within the collective bargaining agreement. According to Rau, neither the processes used, nor the outcomes, had any negative effect on unit members' ability to operate freely within their academic environment. She testified that most disputes are resolved informally and typically very quickly. She may not even hear about them when they are resolved. They are often legitimate concerns which are addressed promptly, with no further action or discussion. Occasionally, however, grievances can damage the student facul relationship. Dr. Paul Lehman, an Associate Dean at the University of Michigan, gave an example where a student employee felt that her grievance was against the University, a huge 62
impersonal institution. When it came time to try to resolve the grievance, however, it became clear that the grievance was aimed at one particular faculty member, who happened to be a professor within the grievant's major. According to Lehman, the informal conversations at Step I of the grievance procedure were perceived as a casual inquiry by the professor rather than a grievance. When the professor received the written grievance, the professor became "an emotional basket case." Lehman assured the professor that the grievance was a routine procedure that the student employee had a right to file under the terms of the contract, and that the professor should not take it personally. Nevertheless, the professor was in Lehman's office several times in tears over the grievance. Lehman had no knowledge about the state of the relationship between the grievant and the professor prior to the grievance, but after the grievance, it deteriorated rapidly to the point where the student employee left the University of Michigan to finish a degree program elsewhere. Dr. Judith Craig, from the University of Wisconsin, believed that contracts providing for grievance mechanisms escalated issues to the highest levels very rapidly. Craig believed there was very little effort made to resolve issues informally. She also believed that the union would increase the number of grievances order to build support for negotiations when contracts were coming up for renewal. 63
Dr. Alice Audie-Figueroa, Assistant Director of the Research Department of the UAW, was formerly a job steward for the Teaching Assistants Association at the University of Wisconsin, Madison. While there, she processed a number of grievances and found having a process for resolving disputes was helpful. In contrast to the testimony of Dr. Craig, she also felt it was helpful to grievants to be represented. Most of the grievances she processed were resolved at the lowest levels within the department. In a few cases regarding workload, the information the parties had available was insufficient to make informed decisions. The union and the University agreed that for the next semester, TAs would keep careful logs of their assignments and hours. The parties discovered there were clear inconsistencies among faculty about expectations and responsibilities which led to inconsistent assignments. These collaborative efforts helped to resolve the dispute. Nancy DeProsse was a UAW representative at the University of Massachusetts at Amhurst. Both the university and the union emphasize informal grievance resolution. During her tenure, approximately 30 to 40 grievances covering a wide range of issues have been resolved, almost all of them at the first informal step. Only one or two have gone to Step II and only one has gone to arbitration. Sometimes the parties will get the grievant and the faculty member together to resolve the issue and sometimes the parties will involve the department head. She testified that the grievance process has not created any detrimental effect to 64
the relationships between student employees and faculty members. In only one instance were the parties unable to resolve a student employee faculty conflict. In that case they were able to have the student employee's job moved to another location with a different faculty supervisor. The conflict between the student employee and the original faculty member preceded the grievance and the grievance process was able to deal with the conflict, not exacerbate it. Dr. Daniel Julius, Associate Vice President for Academic Affairs and Director, National Center for Employment Studies at the University of San Francisco, testified that grievances in a collective bargaining setting can be particularly troublesome because arbitrators may interfere with academic issues. Julius believes it is likely that arbitrators may assert authority over issues such as tenure decisions or the awarding of grades. The following very briefly reflects some of the grievancee processes included in other collective bargaining agreements involving student employees, which were offered into evidence at the hearing. They all are multi-step processes beginning with some form of informal resolution discussion and culminating in final and binding arbitration. Both parties have the right to be represented at all stages of the process. A record is usually made of the proceedings and parties are entitled to both call and cross-examine witnesses as well as offer documentary evidence. The collective bargaining agreement between the University of Michigan and the Graduate Employees Organization, AFL-CIO 65
Local 3550 includes informal discussions at Step I and ends in final and binding arbitration at Step IV. At the University of Wisconsin, Milwaukee, the collective bargaining agreement between the State of Wisconsin and the Milwaukee Graduate Assistants Association provides a grievance process beginning with informal discussions at Step I and ending in final and binding arbitration at Step IV. Allegations of retaliation based on the use of the grievance process are specifically deferred to the Wisconsin Employment Relations Commission. The termination of probationary employees is also not subject to the grievance process. The parties have agreed to meet whenever necessary outside the grievance and collective bargaining procedures in order to share information and concerns, and to resolve matters concerning the administration of the contract. At the University of Wisconsin, Madison, the collective bargaining agreement between the State of Wisconsin and the Teaching Assistants Association, is very similar to the University of Wisconsin, Milwaukee collective bargaining agreement, except that a grievance may be filed by either the union or the employer. When the grievance is denied entirely, the fees and expenses of the arbitrator are borne entirely by the party initiating the grievance. When a partial decision is issued, the arbitrator allocates expenses. At Madison, the union management meetings are regularly scheduled each month in an 66
effort to share information and concerns, and discuss administration of the agreement. The collective bargaining agreement between the State University system of Florida and the Graduate Assistants United (United Faculty of Florida) provides for informal discussions prior to a grievance being filed and leads to final and binding arbitration at Step IV. Arbitrators are specifically precluded from reviewing supervisory exercises of discretion. The collective bargaining agreement between the University of Massachusetts at Amhurst and the Graduate Employee Organization Local 2322, UAW, includes a grievance procedure starting with pre-grievance informal discussions and ending in final and binding arbitration at Step III. It includes the following limitations to the authority of the arbitrator: Furthermore, the arbitrator shall be without authority to consider or render decisions concerning any academic matters or any aspect of a GEO member's status as a student. The Memorandum of Understanding between the State of New York and the Graduate Student Employee Union, Communication Workers of America, Local 1188, provides for binding arbitration for five types of grievances. It specifically is not applicable to actions taken by the employer regarding academic matters. Fees and expenses are paid by the losing party. At the University of Oregon, the collective bargaining agreement with the Graduate Teaching Fellows Federation (AFT Local 3544, AFL-CIO) provides that grievances may be filed by individual employees, the union, or the university. The parties 67
also negotiated limitations on the arbitrator's authority regarding academic judgements, including the following: The arbitrator shall have no authority to hear or decide any issue or grievance relating to any academic decision or judgment concerning the member as a student . The arbitrator shall have no authority to make a decision which is contrary to the academic policies and academic regulations of the University. The parties also agreed that the union and the designee of the president of the university shall meet at the request of either party to discuss matters pertinent to the implementation or administration of the contract. Those meetings are not for negotiations, but rather for the purpose of discussing collective bargaining issues or any other issues that are of concern to the parties. Information Flow Several witnesses called by the Petitioner testified about how unions gather information from members in their role as the exclusive representative. Typically, members are surveyed to determine issues and concerns. Bargaining notes are kept to be available to successor bargaining teams in an effort to build continuity. Bargaining teams are selected in an effort to balance the interests of bargaining unit members. Job stewards are also selected in an effort to make representation available to unit members. Several collective bargaining agreements, such as those mentioned above from the University of Wisconsin at Madison and 68
Milwaukee and the University of Oregon, also provide for special processes outside the grievance and collective bargaining procedures for mutually sharing information and concerns among the parties. There was testimony that these information sharing meetings were successful at heading off potential problems. Other University Academic Units Several other academic units exist within the University system. There is a faculty unit at UC Santa Cruz represented by the Santa Cruz Faculty Association, a systemwide unit of professional librarians (Unit 17) represented by the University Federation of Librarians, University Council-American Federation of Teachers and a systemwide unit of lecturers in the non academic senate instructional unit (Unit 18) represented by University Council-American Federation of Teachers, AFL-CIO. In each of these units, the parties have negotiated collective bargaining agreements. The collective bargaining agreements contain some unique provisions to accommodate the particular interests of the parties. For example, at UC Santa Cruz, the parties agreed to defer to a wide range of existing University policy as part of their contract. The librarian contract has similar provisions which defer issues to other longstanding University policies, thus excluding them from the grievance processes of the contract. 69
During the pendency of the appeal in the AGSE16 case, the University and AGSE engaged in a non-HEERA representation process. In August 1989, in an effort to limit the University's potential remedial liability if the AGSE decision was reversed on appeal, and to avoid additional strikes at the start of the school year, the University and AGSE entered into an agreement which became known as the Interim Agreement. The Interim Agreement provided that the University would meet with AGSE in good faith, on a regular basis at reasonable times, to discuss issues related to terms and conditions of employment of AGSE's membership. As part of the agreement, the University agreed to provide AGSE with payroll dues deductions and provide an option for dependent health care coverage at the Berkeley campus. AGSE agreed to a no-strike clause for the duration of the agreement. The terms of the agreement also required ratification by the AGSE membership. The parties stated in the document that the agreement did not confer rights or obligations under the HEERA and that the agreement expired upon final determination in the AGSE decision. There is conflicting testimony about the negotiating process and rights provided in the Interim Agreement. It is, however, clear that the parties did meet in an effort to resolve problems of a collective bargaining nature which were of concern to the 16Association of Graduate Student Employees I District 65, UAW v. Public Employment Relations Board; The Regents of the University of California) (1992) 6 Cal.App.4th 1133 [8 Cal. Rptr. 2d 275] (AGSE) 70
parties. Both sides had negotiating teams and they exchanged proposals on various issues and reached agreements. When they reached agreements, they were reduced to writing and became enforceable policy. These final agreements, however, were issued by the University as University policy and were not mutually signed as contract provisions. AGSE is currently the exclusive representative of a unit of readers, tutors, acting instructors, nursery school attendants, and community teaching fellows at UC Berkeley. During the AGSE hearing in 1985, the University stipulated that readers, tutors, and acting instructors were employees as defined by the Act, and therefore, entitled to rights guaranteed by HEERA. The parties have been engaged in bargaining for an initial contract since late 1993. The parties have negotiated over a full range of bargaining subjects and have reached agreement on a number of issues. Progress toward a first contract, however, has been very slow. Negotiations have been stalled, to some extent, over disputes in unit makeup. 17 The tone of negotiations has been described by both parties as mixed. Debra Harrington described negotiations as sometimes quite antagonistic, and sometimes fairly cordial. She says there have been times when both parties have taken strong positions in nAfter the representation hearing, but prior to the representation election, the University stopped using the title, acting instructor, and placed all such employees into the title of graduate student instructor (GSI) which had been excluded from coverage under the Act. There is also a dispute about whether learning skills counselors are "tutors" within the unit description. 71
negotiations. Mary Ann Massenburg testified that the negotiations have basically the same atmosphere and tone as many other negotiations in which she has participated. She describes them as generally civil, sometimes humorous, and sometimes argumentative. Massenburg noted that the large University bureaucracy sometimes makes the decision making process more cumbersome for the employer, but otherwise negotiations are similar to other public sector bargaining experiences. On some issues, the University has taken a strong stand to avoid any infringement upon the University's academic judgement and discretion. For example, the parties have spent a great deal of time discussing issues regarding an arbitrator's authority to make academic judgments. The parties have reached partial agreement on the arbitrability of some issues. While the parties differ on the progress of negotiations, management feeling less progress is being made and the union believing more progress has been made, they have reached some agreements, solved some problems, and hit other stumbling blocks that they are still working to resolve. Over the years, the University has been subjected to a number of strikes from student employee groups. At UC Berkeley there have been strikes in May of 1989, and November and December of 1992. At UC Santa Cruz there have been two student employee strikes. There have also been strikes at UCLA and UCSD. 1 of these strikes have been recognition strikes. None occurred during a formal bargaining relationship. 72
Credibility Findings In making these findings of fact, I have weighed the contradictory testimony of many witnesses. Several experts were called to offer opinion testimony about the second prong of subsection (f). I generally find that those experts called by the Petitioner were more credible, for purposes of this hearing, than those called by the University. The experience of Petitioner's experts seem to have either both more breadth and depth, or was more directly related to the issues in dispute in this case. Petitioner's expert, Dr. David Hecker, Assistant President of the Metro Detroit AFL-CIO, had direct negotiating experience involving student employees, combined with extensive training and academic expertise in the field. His testimony did not appear to be overstated. He was able to support his opinions with specific facts and examples. His direct testimony and cross-examination were also internally consistent. Dr. Alice Audi-Figueroa's expertise is strong in the area of contract analysis. She is Assistant Director of Research for the United Auto Workers and is a resource for local bargaining units on a wide range of collective bargaining issues. In her testimony she was able to clearly articulate the basis for her opinions and support them with numerous examples and helpful analysis. Her direct and cross-examinations were also internal consistent. 73
University witness, Dr. Daniel Julius, has tremendous credentials as an expert in collective bargaining in higher education. He has negotiated at least 25 collective bargaining agreements in higher education and has authored 5 books and numerous articles on many collective bargaining subjects. However, his wealth of experience does not include any negotiations involving units of student employees. Most of his information regarding student employee negotiations was obtained second hand. As well as being primarily hearsay, his testimony suffers from excessive generalities and is undermined by inaccuracies in specific examples cited. For example, Dr. Julius' testimony about the University of Oregon had inconsistencies with that of Dean Upham from the University of Oregon. Additionally, Dr. Julius stated as a fact that at the University of Oregon, the parties reached agreement to limit the amount of time one could be a graduate student to seven years. This was offered as an example of a conflict between maintaining bargaining unit status and maintaining good academic standing. On cross-examination, however, he was unable to find that provision in the Oregon collective bargaining agreement and admitted it was only a management proposal. Julius was incorrect about the number of collective bargaining agreements negotiated at State University of New York (SUNY) and admitted on cross examination that he has not read any of the SUNY proposals or given SUNY any input. His discussions have been limited to 74
strategic issues. Such examples undermine the credibility of this witness' opinion testimony. Another University expert witness who did not suffer from lack of specific knowledge of student employee negotiations was Dr. Craig, an Associate Dean at the University of Wisconsin in Madison. She has had extensive experience with student employee bargaining at the University of Wisconsin, Madison since 1976. Her Ph.D. dissertation studied the causes and conditions which led to initial recognition of a graduate student employee union at the University of Wisconsin. Craig 1 s credibility, however, suffers from a very shallow analysis and apparent lack of understanding of the bargaining process. For example, when asked about difficulties which arose during the University of Wisconsin's early stages of the bargaining relationship from 1971 to 1976, she responded as follows: Q. What activities were difficult that you are referring to? A. Well, there were - - there were stewards and groups of teaching assistants who would request meetings, would challenge decisions, that kind of activity. Q. And what was difficult about that? A. Well, it interferes with - - it interferes with the graduate program. It makes it difficult for people who used to get along well together, and used to work towards a common end to keep on working towards that end. 75
Craig also tended to make gross generalizations which she could not back up with specifics. When asked to give an example of harassment or a nuisance grievance, Craig testified: the [union] filed complaints, if not grievances, on behalf of teaching assistants in departments over class size issues where the teaching assistants had no interest in grievances being processed. I would characterize this as nuisance and harassment, and so did the departments. Q. And did the university feel that was - - that the [union] was being deliberately provocative? A. Yes, I did. When cross-examined on these harassment/nuisance grievances, it became clear that Craig based her conclusions on the comments of two department chairs who had no knowledge of whether the TAs had asked the union to look into the matter. Furthermore, in some of those grievances, adjustments were made because the University was, in fact, violating its own class size policy. Craig also gave several other examples of how collective bargaining does not work in a university setting, which appear to be based entirely upon internal management disputes between the University and its chief negotiator. She also testified about the negative impact the union's maintenance of membership agreement might have on the University's recruitment of future graduate students. In doing so, it became clear she could not distinguish between maintenance of membership agreements, agency fee agreements or a union shop. While these concepts can often confuse people, a witness presented as an expert in collective 76
bargaining testifying about provisions of a contract she helped negotiate should know the difference. The testimony of Julius and Craig is also less persuasive because their opinions about student employee coverage under HEERA are based upon beliefs that collective bargaining is detrimental to all higher education academic units. They painted their opinions with a very broad brush, thus contradicting the California Legislature, which specifically determined that it was "advantageous and desirable" to provide coverage for faculty. When one's opinions are based upon a fundamental belief so at odds with the stated purposes of the Act, those opinions about coverage under the Act tend to be less compelling. Of course it is not appropriate to reject opinions of a witness simply because they believe collective bargaining is destructive in academic settings. However, when combined with other credibility issues as well, their opinions were not helpful in making the necessary distinctions between student employee coverage, which is at issue in this case, from other academic bargaining, which is clearly sanctioned by the Legislature under HEERA. Dr. Ellen Switkes' testimony was limited to mentoring issues and University processes. 18 To the extent that Switkes offered expert opinion testimony in other areas, that testimony is not credited. Her opinion testimony within her area of expertise is of limited value because it often seemed to be based on 18Limitations regarding her area of expertise and opinion testimony did not limit her testimony in other areas as a percipient witness. 77
uninformed speculation. For example, she testified about how detrimental the use of APM 140 was to the student's welfare when compared to "the student complaint policy." But, when she was asked to give a brief summary of the difference between APM 140 and the student complaint policy, she was unable to do so, stating: "I can't because I don't know anything about the student complaint policy except to refer people to it." I have already noted that I discount the testimony of those student employee witnesses who testified that the tutor/TA training offered them no learnings whatsoever. Except for those instances, the testimony of student employee witnesses is accepted at face value, particularly with regard to their individual motives for seeking work. It should be noted, however, that some of the student witnesses (Victor Vendovato, for example) were never employed in any of the title codes at issue in this hearing. As such, their testimony does not carry great weight regarding some issues. There were also a number of percipient witnesses whose testimony was particularly credible on certain aspects of issues in this dispute. They were Professors Paul Saltman, Ross Frank, Gabriele Weinhausen; Deans Duggan and Upham; Provost Wulbert; and UAW Representatives Massenburg and DeProsse. DISCUSSION Indicia of Student Versus Employee Status Before discussing the application of subsection (f) to the facts in this case, I want to dispose of two issues upon which 78
the parties offered considerable argument. The first is whether the facts are more of an indicia of status as a student or as an employee. The University argued that the facts support a finding of "studentness" among the individuals in question. It is clear, however, that the individuals at issue, are both. They possess all the attributes of students and they possess all the attributes of employees. The test I must apply is not whether they are more like students or employees, but rather I must balance the value to educational objectives against the value of the services. My analysis, therefore, does not focus upon, nor do I try to decide, whether student employees are more like students or more like employees. UC Berkeley Precedent The second issue is whether I should draw any significant conclusions from events at UC Berkeley. Both parties offered evidence and made substantial arguments about the significance of bargaining events and issues at UC Berkeley. Each side seeks to draw conflicting conclusions from this evidence. Although the record reflects numerous similarities in the duties and terms and conditions of employment between the UC Berkeley unit and the one sought at UCSD, I place little reliance upon the evidence presented regarding UC Berkeley. First, the University's stipulation that readers, tutors, and acting instructors at UC Berkeley are employees under the Act is not binding on the University at UCSD. I have previously ruled that absent a new stipulation to the contrary, each petition should be judged by 79
the record established at that location. The UC Berkeley stipulation was a tactical decision based upon the UC Berkeley record. It was not an admission, nor is it binding on other petitions. Similarly, I do not find the UC Berkeley Interim Agreement an admission that collective bargaining is appropriate at UCSD or any other location. That agreement did not amount to collective bargaining under HEERA. It also was a tactical effort to limit liability in an unfair practice case and an effort to avoid another recognition strike. Finally, I also do not place great weight on the bargaining occurring in the UC Berkeley readers, tutors and acting instructors unit. The bargaining there appears to be like many other new bargaining relationships. The parties are struggling with their first contract and dealing with new issues. There are unit description issues that are not yet resolved, which make bargaining particularly difficult. It is simply too early to draw any conclusions from bargaining at UC Berkeley, other than the fact that the parties are engaged in a difficult first negotiations. Analysis of Subsection (f) Subsection (f) calls for the application of three tests to determine coverage under HEERA of student employees. The first test is whether employment is contingent upon the candidate's status as students. If employment in a disputed position is not contingent upon status as students, then the additional 80
requirements of subsection (f) do not apply and student employees are guaranteed rights under HEERA. The second test provides that even if employment in a disputed position is contingent upon status as a student, coverage under HEERA will be extended if services provided to the University by the student employees are unrelated to the educational objectives of those student employees. The third test has two prongs. Under this test, student employees whose employment is contingent upon their status as students and whose educational objectives are related to the services they perform for the University, may be extended coverage under HEERA if their educational objectives are subordinate to the services provided (Prong One) and coverage under HEERA would further the purposes of the Act (Prong Two.) First Test-Employment of Readers and Tutors is not Contingent Upon Student Status Subsection (f) 's first test for coverage under HEERA is whether employment is contingent upon status as a student. The best evidence reflecting whether employment in a disputed position is contingent upon status as a student is whether non- students are hired into the disputed position. The record in this case very clearly reflects that employment as a reader or a tutor is not contingent upon being a student. University policy, as well as the testimony of numerous witnesses, support a finding that students are given a preference in filling the open positions, but that student status is not a requirement. Both Vice Chancellor Watson and Dean Attiyeh 81
confirmed that while students are given a priority for open positions, non-students are also hired to fulfill the needs of the instructional program. Other University witnesses also testified that they hired non-students to maintain the quality of their program. This testimony is also consistent with University policy APM 420.10, which allows non-students to be hired to meet the needs of the University. Thus, regarding readers and tutors, there is a clear hiring preference that starts with graduate students, then goes to undergraduate students, then to non-students. This is borne out by the employment figures from fall 1993 through fall 1994. While non-students make up a small number of readers, (21), they make up a significant percentage of tutors, almost as many as graduate students. There were 203 graduate student tutors and 173 non-student tutors. Witnesses testified about being hired into a position while they were a student, then dropping out of school or graduating, and being rehired the very next quarter as a non student. If employment was truly contingent upon student status, these non- students could not be hired once they left school. The same could be said for the numerous members of the San Diego community who have never been UCSD students, but have been hired into one of the disputed positions. The fact that the University places student employees and non-student employees into different title codes is not significant. Different title codes are used for administrative 82
convenience due to IRS regulations. It is the position of reader and tutor that is determinative. Student employees and non- student employees perform exactly the same work and are treated the same in the reader and tutor positions. It is the status of the hired individual that determines which title code is used, not vice versa. Reader and tutor positions are not reserved exclusively for either student employees or non-student employees. There are no individual staffing levels assigned to student employee versus non-student employee positions. The lack of student status as a requirement for employment is even more evident in comparison to the other position in dispute in this hearing, associates. To be an associate, an individual must be a student. That is an absolute requirement for employment as an associate. No non-students are given the job of associate. The University argues that neither PERB nor the courts have endorsed the above argument. However, neither the Supreme Court in Regents, nor the Court of Appeal in AGSE, nor PERB in either case, have ever been presented with this issue. In Regents, it was clear that all of the proposed unit members were, in fact, students. In the case, the University voluntarily stipulated that students as well as non-students employed as readers and tutors and acting instructors, were, in fact, employees under the Act. The University argues that non-student readers and tutors generally have had a recent student relationship with the 83
University. That argument is rejected for two reasons. First, the record does not support such a claim. There is little comprehensive evidence about the nature of non-students. Mostly, the record reflects anecdotal accounts of non-students being both former students and community members who are not recent students. The second, and most important reason however, is that HEERA subsection (f) does not refer to employment being contingent upon "status as a very recent student," "a former student," "a future student," or "the spouse of a student." It simply refers to "status as students." For the above reasons, I find that the hiring preference given to students in the reader and tutor positions does not amount to a contingent requirement of student status. Therefore, the additional restrictions of subsection (f) do not apply, and all individuals, students and non-students, employed as readers or tutors, are employees under the Act. Second Test-Services Provided by Readers are Unrelated to their Educational Objectives Assuming for the sake of argument on appeal, that status as a student is found to be a requirement for employment as a reader, then there are still other reasons for finding readers to be employees under the Act. Under subsection (f), student employees may also be employees under the Act if their employment is unrelated to their educational objectives. In previous decisions on student employment, the Board and courts have started their analyses after accepting the fact that the employment was related to 84
educational objectives of the student employee. References to the relationship between the employment and the educational objectives of student employees have been dicta and have not been consistent. For example, in Regents, the Supreme Court articulated the test in several ways. At various points the Court referred to whether the student's employment was related to "their course of study" (p. 612); whether the job was "related to their educational program" (p. 612); whether student employees were "motivated by educational objectives" (p. 613); whether "the services were unrelated to their educational objectives" (p. 613); and whether "the student's motivation for accepting employment was primarily educational" (p. 614). In AGSE, the Court of Appeal referred to whether the "student's motivation for accepting employment was primarily educational . 11 (p. 114 O) . Thus, there are two areas of analysis in determining whether the services that students provide are related to their educational objectives. The first is whether the services (grading exams and correcting papers) are related to the student's educational objectives (getting a degree and being better credentialed for career opportunities or graduate school) The second area of analysis is whether readers are motivated to perform reader duties primarily in order to fulfill their educational objectives or primarily for economic objectives. Under either analysis, I find that the services provided by readers are unrelated to their educational objectives. 85
The reader position fulfills no obligations which are part of any degree program. In most cases the position offers little direct contact with faculty. It does not appear to be a particularly effective way of either building credentials for graduate school or adding to a resume when seeking employment upon graduation. Except for those whose career objectives are specifically to become a teacher (such as TEP readers), the learning provided through the reader job is marginal. Even for those who plan on becoming teachers, the instruction they may receive regarding grading is typically cursory and sporadic. The readers must have already demonstrated their expertise in the subject matter or they would not have been hired for the job. While reviewing course material will always be helpful to a student, other methods such as directed reading courses or teaching the material as a TA, are much more effective at building mastery of the subject. In reviewing the motivation of readers to seek employment, it is clear that economics plays a much more significant role than academics. It was the norm that readers sought employment to generate income in order to support themselves. While some readers were also motivated by an opportunity to meet faculty, master subject matters, gain lecture notes for their own teaching, or simply assist other students, any success they might have achieved in attaining their goals seems to relate more to their individual circumstances than to the inherent nature of the reader position. The non-economic goals of some individuals were 86
realized because of the atypical structure of their particular reader position (e.g., proctors who are given duties more closely akin to an undergraduate TA position than the typical reader position). For others, non-economic goals were realized because of the particular manner in which they performed their duties (e.g., Abe Shragge, a reader who also teaches courses at two community colleges, attends lectures even though it is not a part of reader duties in order to build his inventory of lecture notes for his own teaching.) These unique experiences, however, stand in contrast to most readers who look at the readers' experience as a job. Typically, a reader position is considered a better job than many students could get elsewhere. The pay is competitive with other part-time hourly positions on campus. Most readers appreciate that it is a job with flexibility not offered by many other jobs. They also appreciate that it is a job that usually relates more closely to their academic program than driving a taxi or working in a grocery store. Most were pleased that it could help fund their education. Almost all witnesses felt it was a sought after job and many felt it was a very rewarding job. However, fundamentally, almost all readers acted like it was a job and not an educational endeavor. The UC argument that money earned as a reader is financial aid is unpersuasive. The wages earned as a reader are not financial aid. The positions are not need based and are typically not guaranteed as part of any financial aid package, 87
nor referred to in letters of acceptance. When requests for financial aid are considered, income from employment as a reader is treated the same as outside income. Wages are not transformed into financial aid simply because they enable a student employee to stay in college. They are still wages just like those earned by a student working his or her way through college at a bookstore or a gas station, or like those wages spent on a vacation to Mexico over spring break. For the above reasons, I find that the service provided by readers are unrelated to their educational objectives. The further restrictions of subsection (f) do not apply and student employees in reader positions are entitled to coverage under the Act. Third Test-Educational Objectives are Subordinate to Services and Coverage Under the Act Would Further the Purposes of the Act In Regents, the Supreme Court reviewed HEERA legislative history, noting that the Legislature had created a new standard for determining this issue rather than following National Labor Relations Board (NLRB) precedent. The court believed that subsection (f) was the Legislature's attempt to craft a more comprehensive alternative to either a "primary purpose" test or a test focused instead on the value of the services performed. The court believed that in crafting HEERA, the Legislature did not focus solely on the primary purpose for the employment or on the value of services performed. Instead, subsection (f) requires that in cases where employment is contingent upon student status and the student employee's educational objectives 88
are related to the services performed, then PERB must balance those educational objectives against the value of the services performed. In determining the educational objectives of the student employees, the court made it clear that PERB was to focus on the personally held subjective perceptions of the students themselves. Once the subjective educational goals of the student employees are determined, they are then weighed against the objective value of the services performed: to see if the students' educational objectives, however personally important, are nonetheless subordinate to the services they are required to perform. Thus, even if PERB finds that the students' motivation for accepting employment was primarily educational, the inquiry does not end here. PERB must look further-to the services actually performed-to determine whether the students' educational objectives take a back seat to their service obligations. [Regents at p. 614, fn. omitted.] Thus, even if all the student employees concurred that their purpose in taking the job was to further their educational objectives, the Board could determine that those educational objectives were subordinate to the value of the services provided. For example, in Regents, there was evidence that the interns and residents chose those positions in order to best fulfill their personal educational objectives. 19 Yet, the Board 19The administrative law judge (ALJ) in that case noted: [A]ll housestaff witnesses testified that their educational objectives in choosing [and participating in a] residency program was to receive [the] best medical training and to 89
still found that the educational objectives were subordinate to the valuable patient care services provided by housestaff. Once the Board determined that the educational objectives were subordinate to the services performed, the Board had to determine if it would further the purposes of the Act to extend coverage to housestaff. The Board reviewed the purposes of the Act and concluded that the extension of collective bargaining rights to housestaff would give them a viable mechanism for resolving their differences, and coverage would therefore foster harmonious and cooperative labor relations between the University and housestaff. In upholding the Board decision, the court specifically reject~d the University's claim that the University's mission would be undermined by bargaining on subjects tied to the educational aspects of the residency programs . . This "doomsday cry" seems somewhat exaggerated in light of the fact that the University engaged in meet-and-confer sessions with employee organizations representing housestaff prior to the effective date of HEERA. Moreover, the University's argument is premature. The argument basically concerns the appropriate scope of representation under the Act. (See section 3562, subd. (q) .) Such issues will undoubtedly arise in specific factual contexts in which one side wishes to bargain over a certain subject and the other side does not. These scope-of- representation issues may be resolved by the Board when they arise, since it alone has the responsibility 11 [t]o determine in disputed qualify for specialty or subspecialty certification. 90
cases whether a particular item is within or without the scope of representation." (Section 3563, subd. (b) . ) [Regents at p. 623, emphasis in original, fn. omitted.] It also rejected the University's claim that extending coverage could lead to strikes and was inappropriate due to the brief tenure of housestaff. The University also argues that permitting collective bargaining for housestaff may lead to strikes. However, it is widely recognized that collective bargaining is an alternative dispute resolution mechanism which diminishes the probability that vital services will be interrupted. (See San Diego Teachers Assn. v. Superior Court, supra, 24 Cal.3d at pp • 8 - 9 / 13 • ) Finally, the University argues that the brief tenure of housestaff's relationship with the University undermines the conclusion that coverage would further the purposes of the Act. The University acknowledges that many other individuals whose relationship with the University is of short duration have been accorded employee status with full bargaining rights. Housestaff should not be treated differently. [Regents at pp. 623-624.] In the AGSE case, originally filed in 1983, the petitioner sought to represent graduate student instructors (GSis) and graduate student researchers (GSRs), among others. The Board had a difficult time applying the facts of the AGSE case to the test set forth in Regents. First, the Board redefined the definition of educational objectives. The Board minimized the subjective view of the student employees, added the additional opinions and objectives of professors, and analyzed them within the framework of the University's graduate program. Instead of weighing the personal educational objectives of the student employees against 91
the value of the services rendered, the Board stated the issue as follows: The issue in this case is how the academic considerations of student, faculty and administration are to be weighed against the kind of services the student is performing within the context of the University's entire graduate student program. [Regents of the University of California (1989) PERB Decision No. 730-H, p. 39.] The Board also noted that the test it was supposed to apply required the Board to balance a seemingly subjective element (personal educational objectives) against an objective one (the value of the services rendered). The Board therefore felt it was necessary to 11 recalibrate the scale." Instead of looking at each side of the scale and weighing each interest (academic and employment) independently, a more helpful approach is to examine how the two interests interrelate and determine which side ultimately prevails when the two interests conflict . . by examining the balancing test from this perspective, we avoid having to weigh subjective against objective factors in reaching our conclusion. Weighing the facts of this case on our newly calibrated scale, we find that in cases of conflict between academic and employment considerations, academic considerations ultimately prevail. We therefore conclude, based upon the record as a whole, that the students' educational objectives are not subordinate to the services they actually perform as GSis and GSRs. [Id. at pp. 4 7-48.] The Board then reviewed the second prong of the test, i.e., whether finding GSis and GSRs to be employees under the Act would further the purposes of the Act. It concluded: 92
Thus, the academic nature of the GSI and GSR appointments, which promotes the free exchange of ideas necessary for the graduate students to become scholars and achieve their educational objectives, would be sacrificed for the economic nature of collective bargaining. This result is contrary to the purpose of HEERA to encourage the "pursuit of excellence in teaching, research, and learning through the free exchange of ideas among the faculty, students, and staff. 11 [Regents of the University of California, supra, PERB Decision No. 730-H, p. 54.] The Board noted that while the ALJ focused upon the development of harmonious and cooperative labor relations between the University and its student employees, he did not address the academic nature of the professor student relationship. Citing the NLRB 1 s discussion of labor policy in St. Clare Hospital and Health Center, supra, 229 NLRB 1000, the Board held that the importance of the mentor relationship between professors and their students in the pursuit of educational excellence cannot be understated. The Board found: The record is replete with testimony from both professors and graduate students which describe the professor-student assistant relationship as including many more hours than the required minimum, one-on-one interaction, mutual collaboration on lectures and research papers, participation in seminars and constructive comments on each other's written work. [Regents of the University of California, supra, PERE Decision No. 730-H, p. 50.] The Board feared that: Collective bargaining would emphasize economics, which would become the primary goal at the expense of the academic goals of the GSI and GSR programs. [Id. at p. 51.] 93
Focusing specifically on the GSis, the Board stated: Although it could be argued that including GSis under the coverage of HEERA could promote harmonious and cooperative labor relations among the GSis, there is no evidence that collective bargaining would encourage the pursuit of excellence in teaching. [Regents of the University of California, supra, PERB Decision No. 730-H, p. 52.] The selection process at Berkeley involves a mutual process of accommodating the choices of professors and GSis. The Board found that GSis based their choices on their desire: to learn a particular subject, refresh their background in fundamentals, or learn a different approach or perspective to a topic through a particular professor or course. This selection process emphasizes the academic nature of the GSI program. [Id. at p. 53.] Collective bargaining was found not to promote harmonious and cooperative labor relations among GSis and GSRs because of the continuous movement among graduate students in and out of GSI and GSR positions. The Board felt graduate students would be split into two groups: Those in bargaining unit positions and those not. Membership would change frequently, depending upon the availability of appointments and thus causing instability. The final basis for the Board's decision was its belief that it is virtually impossible to separate academics from economics, thus, involving the parties in bargaining over current academic practices. 94
On appeal in the AGSE case, the court held that the Board's "recalibration of the scales" had so distorted the first prong of subsection (f) that the Board 1 s finding was invalid. PERB's test contradicts Regents 1 test because it does not examine in aggregate the educational objectives of the students and compare them with the aggregate of the services rendered. Instead it extracts those services which conflict with educational objectives and examines how conflicts are resolved. PERB lacks the authority to change the Regents test. [Citation.] PERB should have been looking for a better way to evaluate student 1 s educational objectives and to compare them with the services they performed, not for an excuse to "avoid having to weigh subjective against objective factors." PERB 1 s distortion of the first prong renders suspect its conclusion that GSI and GSR educational objectives are not subordinate to services. [AGSE at pp. 1142-1144.] Instead, the court laid out the proper test as follows: "Case-by-case analysis" would call upon PERB to consider all the ways in which GSI and GSR employment meet educational objectives of the students and all the ways in which the employment provides services and to compare the value and effectiveness of the employment in meeting the students' educational objectives with the value and effectiveness of the employment in providing services. PERB, with its expertise, would then make a judgment about whether the employment was more valuable and effective in meeting educational objectives or in providing service to the University: whether the "educational objectives are subordinate to the services" the students perform. (Id. at p. 1143, emphasis in original.) 95
The court did uphold the Board's decision, however, because it found that the Board appropriately applied the second prong of the test, and that the Board's decision was supported by substantial evidence. The court found substantial evidence based on the testimony of Dr. Robert Bickel, that collective bargaining would interfere with complex and fragile mentor-student relationships, could do serious damage to the stature of the institution and, effect its ability to attract and retain the most able and productive faculty and graduate students. The Board's finding was also supported by testimony about collective bargaining by Dutch graduate students. Both the Supreme Court in Regents and the Court of Appeal in AGSE reiterated that the application of subsection (f) requires a case-by-case analysis of the unique facts presented from each petition. The unique facts of this case demonstrate that the educational objectives of readers, tutors, and associates are subordinate to the services they provide, and it would further the purposes of the Act to extend coverage to these employees. Prong One-Educational Objectives are Subordinate to Services In this next section I will discuss the first prong of subsection (f), i.e., how the educational objectives of readers, tutors and associates are subordinate to the services they provide. 96
Readers - Prong One Assuming, for the sake of argument on appeal, that it is found that employment as a reader is contingent upon student status, and that the services performed are related to the reader's educational objectives, readers should still be covered by the Act because their educational objectives are subordinate to the services provided and coverage would further the purposes of the Act. Even if the educational objectives of students are described in the broadest terms as argued by the University (finishing the degree programs, mastering various academic subjects, building relationships with faculty, serving the needs of students, experiencing the teaching process and building credentials for graduate school and post graduate employment), I find the value and effectiveness of meeting those objectives through employment as a reader to be minimal. If educational objectives are described as narrowly as the Petitioner argues (simply obtaining a degree), the value of being a reader in meeting that objective is practically non-existent. As covered in the previous section, the greatest value of employment as a reader appears to be economic rather than academic. It does not fulfill requirements of any academic program and is not particularly effective in building relationships with faculty. A typical reader position is not at all effect for building relationships with or direct assisting fellow students. 97
Clearly, employment as a reader is of some value to many students in gaining mastery of academic subjects, experiencing the teaching process and building credentials for graduate school and future employment. However, as discussed earlier, employment as a reader is not a particularly effective way of obtaining that value. An additional fact considered is that when, on rare occasions, conflicts do occur between the student's educational objectives and the service obligations to the University, they are normally resolved by the reader in favor of the service obligation to the University. This is a natural result of the necessity to get grades submitted in a timely manner. While the University places great emphasis on avoiding such conflicts by encouraging students not to over commit and by requiring approval of larger than normal workloads for readers, once the readers accept employment they are expected to fulfill those obligations even at the expense of their own studies. The value and effectiveness of employment of readers upon service to the University is substantial. The University, as it is currently structured, would not be able to fulfill its mission if it did not employ students to perform the service of readers. Several witnesses testified that when students were not available they would hire non-students because it was necessary to maintain the integrity and quality of the teaching mission. Provost Wulbert testified that the use of readers and tutors was 98
essential. Professor Davidson summarized how he would have to operate without readers as follows: Well, if I didn't have a reader in an upper division course that had a large enrollment, let's say it had an enrollment of 60 or 70 people, I would probably rely more on tests and multiple choice kinds of situations than papers, but I think that's pedagogically irresponsible because I think in those kinds of courses, they're usually large courses in the novel, for example, what you can ask on a multiple choice test is pretty minimal, whereas on a paper you can really get to see what they're thinking about these novels. Even Dr. Switkes, who testified that the University could manage without readers and tutors acknowledged that, "it would be bad for the educational enterprise." Switkes' solution would be for faculty to read more papers and assign fewer papers. Faculty would also have to hold more office hours and either hold larger tutorial classes or eliminate them altogether. Switkes also indicated that graduate TAs could also perform more of these tasks. In other words, either eliminate work which has been highly valued or pass it on to other University employees, including other student employees. However, given the magnitude and volume of work performed by readers, simply requiring other current University employees to perform those duties seems little more than an unreasonable fantasy. This is especially true in light of the testimony that faculty have already been asked to increase their duties due to budget cuts. The University suggests in its brief that professional readers without other academic commitments and with the potential of a long-term regular working relationship would most likely 99
present a more cost effective way of handling the services which need to be provided by readers. That would, however, require a drastic change in the manner in which the University operates. The University has never tried that approach and estimates about the ease with which it could be accomplished is speculation at best. It would require a candidate pool extensive enough to fill over 1000 reader positions per year and require a staggering array of academic expertise. These candidates with superior academic credentials would have to be willing to work at a wage rate of approximately $9.50 per hour (if they were college graduates) and forego most employment benefits. They would also have to have schedules flexible enough to be available to work in concentrated bursts of time around mid-term and final exams. Simply put, I am not convinced that the University would be successful in replacing student employee readers with a cadre of permanent professional staff in a cost efficient and academically effective program. On the other hand, to the extent that the University could be successful in replacing student employee readers with a non- student professional staff, that supports a finding that the position is in fact a job and not an academic exercise. Furthermore, it is also clear that those replacement workers would be entitled to representation and collective bargaining rights provided by coverage under HEERA. 100
For the above reasons, I find that the educational objectives are subordinate to the services performed by student employees in the reader title. Tutors-Prong One Assuming, for the sake of argument on appeal, that it is found that employment of tutors is contingent upon student status, tutors should still be covered by the Act because their educational objectives are subordinate to the services provided and coverage would further the purposes of the Act. Unlike readers, there is a direct relationship between the services performed by those in the tutor classification and their educational objectives. The relationship is more direct for those in TA positions than those working in the OASIS program, but even at OASIS there is a relationship. A significant number of tutor/TAs found that their experience helped them meet important educational objectives of being prepared for graduate school and increasing subject matter knowledge. It also increased their relationships with faculty, resulting in better letters of recommendation, and added significant experience to their curriculum vitaes. For those who were exploring teaching as a career, it offered one of the most directly applicable experiences available. Thus, performing those services, there is value to the educational objectives of tutor/TAs. There is, however, even greater value to the University in having those services performed. There is no credible evidence that the University 101
could eliminate the use of tutor/TAs without doing obvious irreparable damage to the teaching mission of UCSD. Speculation that this huge body of work could be redistributed to faculty is illogical and contrary to the evidence in the record. There is simply no one else within the University to adequately perform this work. The reason the positions were created in the first place was that it was literally impossible for the faculty to keep up with the teaching load faced with a huge influx of students. It would be just as impossible now as it was then for the faculty to teach the larger number of students without the assistance of TAs. Tutor/TAs provide vital services not only in the classroom. They also support the mission of UCSD through the OASIS program. Over half of the freshman class have relied upon the OASIS program for assistance during their first year at UCSD. The OASIS program also plays a vital role in the success of the diversity and retention rates of the UCSD student body. While the University does utilize a significant number of non-student tutor/TAs, it is unlikely that non-students could be relied upon entirely to fill this need. As with readers, replacement of student employees would require a huge candidate pool with an enormous range of academic expertise. These highly educated and intelligent non-student candidates would have to be lling to work at a rate of between $8.73 and $16.66 per hour and would receive almost no benefits. If they worked full-time their pay would be as low as $13,600 and would top out at $21,400 102
per year, depending upon their degree. If they worked part-time, they would be working a sporadic academic schedule with a limited number of hours spread over several days. Such a schedule would make other full-time employment difficult. If it were possible to hire enough non-student tutor/TAs to replace student employees, the benefits of peer teaching would also be lost. Given the small percentage of the student body that ever gets to experience employment as a tutor/TA, it cannot be said that the experience is vital to the success of students. It obviously is helpful and enriching, but not vital. It can, however, be said that the services provided to the University by the tutor/TAs are clearly vital to the success of the University's teaching mission. I therefore conclude that the value to the educational objectives of tutors are subordinate to the value of the services to the University.w 20Two possible exceptions to this conclusion are the GEP and TEP. In GEP, many graduate tutors are paid for coordination activities of GEP seminars and conferences. The services provided by those individuals are probably unrelated to their educational objectives. The result (coverage under the Act), however, is the same, so there is no point in trying to distinguish which tutors within GEP fall within this category. A second possible exception are math students who are considering a teaching career, hired by TEP to provide math tutoring local school districts. These services might be subordinate to the TEP tutors educational objectives and thus, not appropriate for coverage under the Act. There was testimony, however, that there were no employees that title at this time. In Mendocino Community College District (1980) PERB Decision No. 144, the Board held it was inappropriate to decide inclusion when there are no incumbents in the position. Such a determination is best deferred to the time when there are student employees in the position and the question can be raised by an appropriate unit modification petition. 103
Associates-Prong One Employment in the associate position meets many of the stated educational objectives of associates. It gives them an opportunity to increase their teaching skills, add significant teaching employment to their curriculum vitaes, and generate income. It does not fulfill teaching requirements of the degree programs because associates have normally already fulfilled any such requirements well before being hired as an associate. This valuable work experience may, for some associates, also be gained at the expense of progress toward their degree. Employment of associates also meets many of the service needs of the University. Associates, by all accounts, have complete autonomy and full responsibility for teaching a course. They perform all the same functions as other faculty, from selecting textbooks to designing final exams. They also utilize readers and TAs the same as other faculty. They are presented to students in the same way as other faculty from how they are listed in the catalog as faculty to the course credit received by students. From the point of view of the student in a classroom, the predominant reason for the associates' employment is the delivery of services and not the educational objectives of the associates. The students receiving the services have little, if any, concern or knowledge about the educational objectives of the professor at the front of their class. Individuals employed as associates are, according to Dean Attiyeh, 11 virtually qualified to accept a regular faculty 104
appointment anywhere. II The only completely accurate distinction that can be made between associates and lecturers is that associates must be registered students. Based upon this record, it may not even be an accurate generalization to say lecturers have greater teaching experience. A steady stream of associates testified about their extensive teaching experience, whether it was with private music clients or at local community colleges. When conflicts occur between their teaching obligations and their academic obligations, the teaching duties clearly take precedent because they are more immediate and involve large numbers of other UCSD students. Associates have committed to the assignment and they are being compensated for their work. Witnesses described how their own studies were reduced or actually halted during their time as an associate. Associates have no formal supervision. The assistance they receive is informal and typically only if requested. With each new class, associates increase their teaching proficiency, as is typical of any new teacher. Many professors testified that they develop their teaching skills each time they teach a course. Associates and the University seem to have a very successful symbiotic relationship, meeting many needs of both parties. However, because of the nature of the services provided, the total autonomy and responsibility given to associates, the interchangeability with other faculty such as lecturers, the extent of training and supervision received by associates, and 105
the extremely limited number of students who have the opportunity to gain that experience, I conclude that the educational objectives of associates are subordinate to the services they perform for the University. Prong Two-Coverage Will Further the Purposes of the Act The arguments applicable to the second prong are similar for all the positions in dispute in this hearing. I therefore do not distinguish between readers, tutors and associates in this portion of the decision. In creating HEERA the Legislature believed that it would be ''advantageous and desirable" to extend PERB's jurisdiction to the University. The Legislature noted that the people of the State of California have a fundamental interest in the development of harmonious and cooperative labor relations between the University and its employees. A harmonious labor management relationship is necessary to preserve and promote the responsibilities granted to the University by the people of the State of California. HEERA assured that those responsibilities would be carried out an atmosphere which permits the fullest participation by employees in the determination of conditions of employment which affect them. It was a purpose of the Act to create a system of collective bargaining which includes an impasse mechanism and unfair practice processes. It was also a purpose of the Act to preserve and encourage joint decision making in consultation between the administration and faculty or academic employees. The 106
Legislature also reiterated the State's policy of encouraging the pursuit of excellence in teaching, research and learning through the free exchange of ideas among faculty, students and staff. It also provided that parties subject to HEERA shall endeavor to preserve academic freedom. Extending coverage to student employees at issue in this hearing will create the opportunity for them to participate in collective bargaining. There are substantial employment concerns affecting student employees. These concerns, such as wages, hours, benefits, disciplinary procedures, and grievance processes, are all amenable to collective negotiations and will have a direct and primary impact on the employment relationship between student employees and the University. The Legislature has already determined that collective bargaining is the best mechanism for allowing employees full participation in determination of employment conditions which affect them. Providing employees the opportunity for such full participation is also one of the most effective ways of building a harmonious and cooperative labor management relationship. Coverage under the Act will also extend the prohibition of certain unfair labor practices which the Legislature has determined to be contrary to the public interest. Finally, coverage will institute a system for resolution of bargaining impasses which will help avoid the type of labor unrest that the University has experienced through the many recognition strikes of student employees. 107
I therefore conclude that extending coverage will further the Act's purposes of establishing a system of collective bargaining which will foster a harmonious labor management relationship, and encourage joint decision making and consultation between administration and academic employees. The University argues that both PERB and the Court in AGSE had recognized the State's policy of encouraging excellence in teaching, research, and learning through the free exchange of ideas among faculty, students and staff, as an additional purpose of the Act. According to the University, PERB may not change this interpretation merely because different facts now present themselves. The University argues that PERB is not free to reinterpret the purposes of the Act, nor "constrained in this decision by the need to find the 'correct' analysis of legislative language, since that has already been established. II I agree with only part of the University's argument. I agree that it is beyond my authority to reinterpret the purposes of the Act as found by PERB and the Court in AGSE. In order to extend coverage to the disputed positions, coverage must encourage excellence wi the University. However, I do not feel constrained from looking at the facts in this record and reaching a conclusion that coverage will encourage such excellence. In determining that excellence within the University will be encouraged by extending coverage, I will review several factors 108
such as its impact on the free flow of information, the student faculty mentor relationship, the disruption of work stoppages, problems separating employment from academic issues, potential damage to the stature of the University, issues of intermittent employees, and the potential strain on the University's limited resources. Freeflow of Information Collective bargaining, as envisioned under the law, will produce a greater flow of information and free exchange of ideas than a situation where employees are unrepresented. Union witnesses testified about the democratic participation of unit members in the development of issues and proposals. Representative bargaining teams are selected. Surveys are taken among their membership to ensure that concerns of student employees are voiced to management. Mutual bargaining obligations will ensure that the employment concerns of both parties have a forum for expression. This increase in the free flow of information through the bargaining process does not typically diminish communications between individual students and individual faculty members. The University has cited one instance where communication may be reduced among some student committees at UC Berkeley. 21 In that one instance, the University proposed to AGSE at the bargaining 21 Both Dean Duggan and UAW International Representative Mary Ann Massenburg testified regarding this instance. Where their testimony conflicts, I credit Massenburg. This is not because Duggan's testimony is unreliable, but rather because Massenburg provided a more complete explanation. 109
table that the University would continue to meet and discuss negotiable terms and conditions of employment with other committees which included bargaining unit members. AGSE rejected that proposal. It is a reasonable and legitimate concern on the part of any union that the employer bargain with the exclusive representative. If bypassing the union on negotiable issues were evidence of a restriction in the free flow of information under the Act, the Legislature would not have adopted the concept of exclusive representation, and bargaining throughout the University would be eliminated. I therefore reject this as an example of a negative impact of collective bargaining and find that the collective bargaining process will increase the free flow of information. Mentor Issues A factor weighing heavily in the AGSE decision was the potential impact of collective bargaining on the mentor relationship. The record in this case does not support a conclusion that collective bargaining will damage mentor relationships. The mentor relationship, which is crucial to education at the University, and about which numerous University witnesses testified, is limited primarily to the relationship between a graduate student a ssertat committee chair, or sometimes a committee member. Any impact upon that relationship by 110
establishment of the requested bargaining unit is virtually non- existent. It was extremely rare for the same individuals to have been in both an employee-supervisor relationship and a student-faculty mentor relationship. While there were many examples of student employees seeking out certain faculty members for advice, guidance, specific knowledge or letters of recommendation, these relationships did not amount to the intensity of a true mentor relationship. A good example of this was the relationship between Victor Vendovato22 and Professor Paul Saltman. Saltman is highly respected as a professor and appears truly dedicated to enhancing the learning opportunities for TAs. He meets with them regularly, emphasizing teaching skills as well as substantive knowledge. His approach is collegial rather than authoritative. Vendovato volunteered to be a TA with Saltman without pay after he had already graduated, just for the additional learning experience. This is one of the clearest examples of a potential mentor relationship between a faculty member and an undergraduate TA. While Vendovato learned a great deal from Saltman, the relationship did not approach a true mentor relationship. When Vendovato first applied for graduate school, for example, he did not even seek a letter of recommendation from Saltman.· Instead, 22Vendovato was a TA twice for Saltman; once for credit during the initial training quarter and once as a non-student, non-paid volunteer. As such, he was never in a position included within the petition. His experience is, nevertheless, a good reflection of student faculty mentor issues, even if he is not included in the petition and is not reflective of employment issues. 111
he used two other professors for whom he had worked as a researcher and his tennis coach. Other readers and TAs do ask Saltman for letters of recommendation. He writes about 200 per year, a fact which also indicates that the relationships are not of the depth described by University witnesses as crucial mentor relationships. It would be impossible to be that type of a mentor, offering intense, lifelong guidance to 200 new students per year. Even if there were evidence that a large number of mentor relationships overlapped with employment relationships, extending coverage would not damage those relationships. Conversely denying coverage would not enhance the relationships. Potential conflict is a natural part of any relationship, be it employer- employee, or a faculty-student relationship. As stated by Dr. Hecker: The problems that a contract addresses are not going to go away. If graduate assistants are overworked, if graduate assistants don'-t have health insurance, if jobs are given arbitrarily, if graduate assistants are dismissed without just cause, you're going to have an angry bunch of graduate assistants . graduate assistants who are less angry and less concerned because their issues [are] covered by a contract are probably more likely to be better teachers, more likely to be able to focus better on the research they do, whatever their responsibilities are. Problems aren't going to go away just because there may not happen to be a collective bargaining agreement someplace. Those problems have to be resolved and this is the best way to resolve them. 112
Having greater clarity about the parameters of the employment relationship, brought about by a collective bargaining agreement, will tend to avoid potential conflict between students and faculty rather than create it. Numerous witnesses called by both the University and the Petitioner, testified that greater clarity of the rules of employment are extremely helpful in avoidance of conflict. While such guidelines might be accomplished through a good faculty handbook or good personnel policy manual, providing employees with greater input into the issues and decisions tends to make any such document more effective than one unilaterally developed. The dialogue of collective bargaining can help develop a better roadmap for problem avoidance between faculty mentors and student employees. Most disputes of any sort between faculty and student, either academic or employment, are settled informally at early stages where it is to the advantage of both parties to avoid escalation. This is true regarding all of the other bargaining relationships examined at the hearing. Only a minute number of disputes ever made it to the final stages of whichever conflict resolution process was being utilized. This hardly supports the University's argument that one of the most fundamental aspects of graduate education, the student faculty mentor relationship, will be damaged because student employees will have the opportunity to negotiate wi faculty members and administrators at the bargaining table, and possibly confront them through a negotiated grievance procedure. 113
Student employees are no doubt aware of the potential precarious nature of their relationship with faculty, and the tremendous advantage of maintaining a positive relationship with someone on whom they may rely for entrance into graduate school or in establishing their careers. Regardless of the nature of any collective bargaining grievance process ultimately agreed upon, it is unlikely that coverage under HEERA will unleash a frenzy of grievances by student employees against their mentors. The fear that collective bargaining could restrict, in any way, the hiring process and therefore impact the mentor relationship, does not justify denying coverage. There currently exists many restrictions in the hiring process that do not do damage to those relationships. For example, students must have a 3.0 GPA. They must have taken the course and received an A. Graduate students have priority over undergraduate students. They cannot work more than 50 percent, etc. Fears that collective bargaining would lead to student faculty mentor relationships based upon seniority are unjustified. That has not been the result at any other University where bargaining has occurred, nor would HEERA ever compel the University to agree to such a proposal. Even in situations where grievances are increased and the rhetoric is ratcheted up in efforts to build solidarity for upcoming bargaining, those disputes typically are not the sort of activities which will directly impact individual faculty student mentor relationships. 114
The University offered the testimony of Dean Duggan at Berkeley to show how collective bargaining strained the relationship between Duggan, a University spokesperson during one of the previous student employee strikes, and Andy Kahl, a spokesperson for AGSE when they were out on strike. This obviously created strain in their relationship. However, this example does not support the University's position for two reasons. First, Duggan and Kahl were able to re-establish their relationship after the strike. Duggan continued as a member of Kahl's committee and continued reading his dissertation, eventually leading to Kahl's Ph.D. Even more fundamentally however, is that the conflict in that situation (the student employee strike) was not a result of collective bargaining. Exactly the opposite was true. The strike occurred because the University was refusing to recognize AGSE and engage in collective bargaining. The strike and the resulting strain on the Duggan/Kahl relationship was a direct result of the lack of collective bargaining, not the existence of collective bargaining. Finally, several University witnesses expressed fears that collective bargaining in general, and a formal grievance process particular, would ultimately damage the student faculty relationship because faculty members might retaliate against students if they filed grievances. Witnesses suggested that students would ultimately be better served if disputes were resolved informally within the academic family. If a formal 115
determination was made or a decision issued by an arbitrator that concluded that a faculty member had acted inappropriately, illegally, or contrary to provisions of a contract, that faculty member might retaliate academically against the student. Since faculty members play such a vital role to the success of students, the student would ultimately be the loser, according to these witnesses. The argument that rights should be denied to individuals because those in power, when confronted with their alleged misdeeds, might retaliate against those not in power, has rarely been persuasive. At best, this argument is paternalistic and is based upon a fear of confrontation, rather than a realistic assessment of the impact of collective bargaining. It may be more comfortable for faculty members to avoid being confronted with alleged misdeeds or to avoid final determinations made against them. However, some discomfort and education may be necessary to fairly resolve contested issues. There is no justification for denying individuals rights in order to avoid an improper or illegal overreaction by other individuals opposed to those rights. Such actions are typically counterproductive and are an ineffective method of resolving disputes regardless of their nature. To the extent that the fears expressed are realistic, however, and faculty might actually retaliate against student employees, that dramatically underscores the rather superficial nature of the relationship to begin with. It also vividly 116
demonstrates the potential need for representation and greater protection. Work Stoppages The occurrence of strikes and the potential for strikes was raised by several witnesses. While strikes among student employees in a recognized bargaining unit have occurred as negotiation pressure tactics (at the University of Michigan for example) they are rare. Most of the strikes referred to by witnesses in this hearing occurred as a demand for recognition. Recognition strikes have occurred at UC Berkeley at least twice, at UC Santa Cruz twice, and at UCLA and UCSD. Work stoppages are, by the accounts of most witnesses, one of the most disruptive and adversarial aspect of the labor management relationship. They not only have the potential to strain relationships between an employee and a supervisor, but in a University setting, they have crucial additional negative impacts. Student employee strikes can pit faculty against faculty and can drive a wedge between some faculty and the administration. It can also be very disruptive to the educational process of members of the bargaining unit, whether or not they honor the strike. Strikes can also draw harsh reaction from the public at large. At a time when the University is continually under siege regarding budget issues and under intense public scrutiny for a myriad of other reasons, strikes send a decidedly wrong message to the community. 117
Finally and most important, strikes are enormously disruptive to the educational process of other university students. Most students, and particularly undergraduate students because of the tremendous cost of their education, are faced with a very limited window of opportunity for completing their coursework. One quarter is a very short period of time for students to absorb a huge volume of information. Even a strike of short duration, causing the loss of only a few section meetings, can amount to a major setback for students and have ramifications beyond that particular quarter. While perhaps not as important to many students, delays in submission of grades can also be crucial. Strikes are a breakdown in the labor management relationship and can result in a fundamental disruption of the educational process. Probably more than any other aspect of the labor management relationship, they disrupt the "pursuit of excellence in teaching, research, and learning through the free exchange of ideas among the faculty, students, and staff 11 While the record is not completely clear, it appears that there have been more student employee strikes at the University than the combined total of all the other universities from which witnesses testified at the hearing. Given the fact that student employee unions do not typically have the opportunity to negotiate over academic issues, providing a mechanism for the avoidance of strikes is an effective way to encourage excellence within the University's mission. 118
The Legislature recognized how damaging strikes can be to the excellence of the University and its mission. It included a multi-step dispute resolution process, which involves the assistance of mediation, a factfinding process, and post factfinding mediation. The Supreme Court recognized the value of that process in San Diego Teachers Association23 and Regents, where it stated: The University also argues that permitting collective bargaining for housestaff may lead to strikes. However, it is widely recognized that collective bargaining is an alternative dispute resolution mechanism which diminishes the probability that vital services will be interrupted. [Citation.] (Regents at p. 623.) The University urges in its brief that extending coverage to student employees will not guarantee the absence of strikes. That is absolutely true. As recognized by the Supreme Court, it will, however, reduce the likelihood of strikes. Furthermore, the University's denial of bargaining rights to student employees has over the past decade almost guaranteed the presence of strikes. As a policy to avoid the disruption of work stoppages, denying collective bargaining rights to student employees has failed. I therefore conclude that extending coverage to the employees in question diminishes the likelihood of strikes. Obligating the parties to participate in the mediatory influence of the HEERA impasse procedures will not only help develop a ~San Diego Teachers Association v. Superior Court (1979) 24 Cal.3d 1 [154 Cal.Rptr. 893]. 119
harmonious and cooperative labor management relationship, but will encourage the pursuit of·excellence in teaching, research, and learning through the free exchange of ideas among the faculty, students, and staff. Academic Versus Economic Issues The belief that it is impossible to successfully separate academic from economic issues is no longer accurate based on the record in this case. Witnesses for the Petitioner testified that parties have been able to separate academic from employment disputes and offered examples of where they were able to do that. University witnesses testified that it is difficult to separate academic from employment issues. The conclusion I draw from this record is that although it may be hard work, it is possible to distinguish between the two, and therefore fears of overlap between academic and employment issues are not a legitimate reason for denying coverage under HEERA. Many of the collective bargaining agreements entered into evidence in this hearing, along with the negotiating proposals for the AGSE unit at UC Berkeley, contain either explicit limitations on the authority of arbitrators regarding academic issues or express reservation of University authority regarding academic matters. Even the University's own conflict resolution process (APM 140) and University proposals at the UC Berkeley bargaining table draw a distinction between academic and employment issues. 120
Other university employers passionately defend their exercise of academic discretion. For them it appears to be the line drawn in the sand. The University of Oregon is a good example. There, Dean Upham clearly takes a collaborative approach to collective bargaining. Of the approximately 35 formal grievances filed during his tenure as dean, not a single one has gone to arbitration. His philosophy is that confrontations are not in anyone's best interest. His exception to this philosophy, however, is when the issues at hand are fundamental to the University's exercise of academic discretion. When such issues arise, the University becomes intractable, refusing to relinquish these rights. Dr. Julius testified that universities would probably be even more resistant to giving in to student employee unions than they would with faculty units. Even Dr. Craig, clearly the most anti-union, anti-collective bargaining witness in the hearing, acknowledged that there were no provisions in their collective bargaining agreement that she felt infringed upon or negatively impacted the academic program at the University of Wisconsin. The University of Michigan refused to bargain over an issue that it felt infringed upon its academic discretion. It spent several years litigating the issue and ultimately prevailed. That not only demonstrates how universities have been able to identify academic issues, but shows they have not rolled over and played dead when their academic discretion is threatened. It also demonstrates that if and when the parties are unable to 121
resolve their differences regarding which issues are bargainable, there are other appropriate forums for resolving such disputes. As noted in Regents: These scope-of-representation issues may be resolved by the Board when they arise, since it alone has the responsibility 11 [t]o determine in disputed cases whether a particular item is within or without the scope of representation." Disputes over the scope of representation are manageable issues. PERB and the courts have resolved literally hundreds of scope of representation disputes since collective bargaining obligations were extended to California's more than 1100 public school employers almost twenty years ago. The potential for scope of representation disputes is not a reason to deny coverage, given the dispute resolution mechanisms available to the parties. 24 Potential Damage to Stature of the University Another issue relied upon in the AGSE decision was the fear that collective bargaining would damage the stature of the institution and affect its ability to attract and retain the most able and productive faculty and graduate students. There is no credible evidence whatsoever in this record that would support such a finding. The only such evidence offered was from Dr. Craig who repeated second hand speculation that $9.00 per month union dues might dissuade graduate students from choosing the University of Wisconsin. Her fears are undermined by her other 24The same holds true for other concerns raised by the University such as disputes over unit work, hours, etc. 122
testimony that the University of Wisconsin was the first University in the country to negotiate a collective bargaining agreement with graduate student employees and that it remains to this day a world class university with an outstanding reputation. A mature bargaining relationship providing a collective bargaining agreement with clarity over terms and conditions of employment would probably be more of an enhancement to potential student employees, rather than a deterrent. It is also difficult to believe that granting coverage to student employees in this case would affect the University's ability to attract and retain the most able and productive faculty, since faculty themselves are covered under HEERA. The most likely scenario, since this petition involves overwhelmingly undergraduate students, is that this will be a non-issue having no impact whatsoever in either direction. Part-time/Intermittent Employee Issues There was some testimony by University witnesses that representation of part-time or intermittent employees will be ineffectual and create discontinuity. This was rebutted by union witnesses who gave examples in other industries where such representation can be very effective. Furthermore, there are ample examples within the field of education where part-time or intermittent employees have been represented in a successful manner. In Unit Determination for Employees of the California State University and Colleges (1981) PERB Decision No. 173 H, PERB 123
found a comprehensive unit of faculty, including all full-time and part-time instructors, tenured and non-tenured, as well as coaches and librarians, to be appropriate for meeting and conferring under HEERA. PERB has also established separate units of part-time faculty in Mendocino Community College District, supra, PERB Decision No. 144 and Long Beach Community College District (1989) PERB Decision No. 765.~ Additionally, in at least three districts, the Board found a separate bargaining unit of per diem substitute teachers appropriate under EERA. (Oakland Unified School District (1979) PERB Decision No. 102 and Palo Alto Unified School District/Jefferson Union High School District (1979) PERB Decision No. 84.) Finally, substitute, temporary, hourly, adult education and summer school employees have been consistently included by PERB within bargaining units.M It should also be noted that if student employees feel that collective bargaining may be ineffective, nothing compels them to exercise their right to select an exclusive representative. This 25 Part-time faculty were included by PERB in units with full- time faculty in Hartnell Community College District (1979) PERB Decision No. 81 and Marin Community College District (1978) PERB Decision No. 64; adult education teachers were included in the faculty unit in Glendale Community College District (1979) PERB Decision No. 88; and summer school faculty were included in the faculty unit in Mt. San Antonio Community College District (1983) PERB Decision No. 297. Msee, e.g., Redwood City Elementary School District (1979) PERB Decision No. 107; El Monte Union High School District (1980) PERB Decision No. 142; Dixie Elementary School District (1981) PERB Decision No. 171; Palo Alto Unified School District (1983) PERB Decision No. 352; Fairfield-Suisun Unified School District (1983) PERB Decision No. 370. 124
decision deals with the question of whether student employees have the right to choose to be represented, not the wisdom of whatever choice they may make. One other issue regarding intermittent employment was the concern that establishment of a bargaining unit might create two classes of employees, one covered and one not covered. Yet the University has already created two classes in the disputed positions. For example, some student employees have GSHIP, others do not. Some have fee remissions, others do not. These differences do not seem to have created insurmountable problems for the University or its student employees. Limited Resources of the University Another reason urged by the University for denying coverage was that bargaining would put increased strain on the limited resources of the University. This strain would be caused by the increased staff time necessary to engage in collective bargaining and contract administration. It would, according to University witnesses, also result from the demands of the Petitioner for better wages and benefits. Any increases granted to unit members would have to be taken from other academic programs, according to the University. If this were a legitimate reason for denying collective bargaining rights to employees, there would not be a single unit in existence, either the public or private sectors. Arguments that union demands will create a financial burden upon the 125
University are entirely appropriate at the bargaining table, but are not reasons to deny coverage under HEERA. Erosion of the Status Quo Another University argument is that public pressure and a strong desire to resolve conflict with its students will lead the University to give in on crucial issues which may erode the academic and administrative status quo which currently supports excellence at the University. This argument is a bit like asking PERB to deny coverage to employees in order to protect the University from its own lack of will, bargaining strength or persuasive ability at the bargaining table. This is a weak argument for several reasons. There is ample evidence in the record that other universities have been able to maintain their interests while bargaining with student employees. There is also ample evidence in the record that the University has adamantly and successfully maintained its interests to date during collective bargaining with student employees at UC Berkeley. Finally, there is nothing in the record suggesting that a change in the status quo will undermine excellence at the University. Any status quo at the University is clearly a dynamic status quo subject to change at any given time. An examination of these second prong issues leads me to conclude that extending coverage to the disputed positions will not only help develop a more harmonious and cooperative labor management relationship, but it will affirmatively encourage excellence within the University. Mutual bargaining obligations 126
will result in a greater flow rather than a lessening of information and ideas. Clarity over employment issues provided through a collective bargaining agreement will help avoid disputes which may endanger student faculty relationships. If disputes do arise, a mutually negotiated dispute resolution process can assist the parties with their employment dispute by ensuring some protections for the complainant and a sense of fairness for both parties. Impasse procedures built into the act will also minimize the possibility of one of the most disruptive aspect of collective bargaining, the work stoppage. These affirmative encouragements of excellence will be gained without other significant negative impacts. For these reasons, I find that the educational objectives of readers, tutors and associates are subordinate to the services they provide and that it would further the purposes of the Act to extend coverage to the employees in question. CONCLUSION-APPROPRIATENESS OF REQUESTED UNIT Based upon the above findings of fact, discussion, and the entire record in this case, I find that the individuals in dispute in this hearing are employees under the Act, and that the unit requested by the Petitioner is appropriate for negotiating with the Regents of the University of California at the San Diego Campus, provided an employee organization becomes the exclusive representative of that unit. Pursuant to the following ORDER, an election will be conducted by the PERB Regional Director unless the University grants voluntary recognition to the Petitioner. 127
PROPOSED ORDER The following unit is found to be appropriate for meeting and negotiating at the University of California San Diego campus. Shall Include All: Readers Tutors27 Associates In (Teaching a Class) Shall Exclude All: Managerial, Supervisorial and Confidential employees, and All Other Employees APPEAL PROCESS Pursuant to California Code of Regulations, title 8, section 32305, this Proposed Decision and Order shall become final unless a party files a statement of exceptions with the Board itself at the headquarters office in Sacramento within 20 days of service of this Decision. In accordance with PERB Regulations, the statement of exceptions should identify by page citation or exhibit number the portions of the record, if any, relied upon for such exceptions. (See Cal. Code of Regs., tit. 8, sec. 32300.) A document is considered 11 filed 11 when actually received before the close of business (5:00 p.m.) on the last day set for filing 11 • . or when sent by telegraph or certified or Express United States mail, postmarked not later 27At the hearing, the University indicated that it may be revising the tutor title and title codes. In an attempt to avoid the type of confusion that occurred with the acting instructor title at UC Berkeley, my intention is to include all of the tutors that were the subject of this hearing, performing both tutoring duties and undergraduate TA duties by whatever title and in whatever title code that may result from such revision. 128
than the last day set for filing . II (See Cal. Code of Regs., tit. 8, sec. 32135; Code Civ. Proc., sec. 1013 shall apply.) Any statement of exceptions and supporting brief must be served concurrently with its filing upon each party to this proceeding. Proof of service shall accompany each copy served on a party or filed with the Board itself. (See Cal. Code of Regs., tit. 8, secs. 32300, 32305 and 32140.) 129 James . Tamm Administrative Law Judge R
3 printed pages contain little extracted OCR body text; searchable legal-body completeness has not been established for those pages.
OCR transcription for search; preserved printed pages are authoritative
STATE OF CALIFORNIA
DECISION OF THE
PUBLIC EMPLOYMENT RELATIONS BOARD
REGENTS OF THE UNIVERSITY OF
CALIFORNIA,
Case No. SF-RR-805-H
(UC San Diego)
Employer,
and
PERB Decision No. 1261-H
ASSOCIATION OF STUDENT EMPLOYEES,
U.A.W., UNITED AUTOMOBILE,
AEROSPACE AND AGRICULTURAL
IMPLEMENT WORKERS OF AMERICA,
AFL-CIO,
April 23, 1998
Petitioner.
eet eet See Scart Set” Sone Crt See Sie Cra Creat Sac Semel See Cael
Appearances: Corbett & Kane by Sharon J. Grodin, Attorney, and
Cochran-Bond & Connon by Walter Cochran-Bond and Nicholas P.
Connon for Regents of the University of California; Schwartz,
Steinsapir, Dohrmann & Sommers by Margo A. Feinberg, Attorney,
for Association of Student Employees, U.A.W., United Automobile,
Aerospace and Agricultural Implement Workers of America, AFL-CIO.
Before Caffrey, Chairman; Johnson and Dyer, Members.
DECISION
CAFFREY, Chairman: This case is before the Public
Employment Relations Board (PERB or Board) on exceptions filed by
the Regents of the University of California (University) to a
proposed decision issued by a PERB administrative law judge
(ALJ). In the attached proposed decision, the ALJ determined
that the student employees in the reader, tutor and associate
positions at the University of California, San Diego campus
(UCSD), as identified in the request for recognition petition
filed by the Association of Student Employees, U.A.W., United
Automobile, Aerospace and Agricultural Implement Workers of
America, AFL-CIO (Petitioner), are employees under the Higher
Education Employer-Employee Relations Act (HEERA or Act) . 1 The
ALJ held that a unit composed of employees in the reader, tutor
and associate titles at UCSD was an appropriate bargaining unit
and he ordered that a representation election be conducted.
The Board has reviewed the entire record in this case,
including the transcript and exhibits, the ALJ's proposed
decision, the University's statement of exceptions and the
Petitioner's response thereto. Finding them free of prejudicial
error 1 the Board hereby adopts the ALJ's findings of fact as the
findings of the Board itself. The Board also adopts the ALJ's
conclusions of lawf as modified below, and finds that student
employees in the reader, tutor and associate positions at UCSD
are employees under the HEERA.
PROCEDURAL HISTORY
On May 28, 1993, the Petitioner filed a request for
recognition petition with PERB seeking to represent a proposed
unit of readers, tutors, acting instructors, community teaching
fellows and nursery school assistants employed at UCSD.
On October 15, 1993, the PERB San Francisco regional
director determined that the proof of support submitted by the
Petitioner with its request for recognition petition was
sufficient to meet the requirements of HEERA. (PERB
1HEERA is codified at Government Code section 3560 et seq.
Unless otherwise indicated, all statutory references herein are
to the Government Code.
2
Reg. 51030 (b).) 2
On November 8, 1993, the University filed its response to
the petition, asserting that the unit sought by the Petitioner
was inappropriate because it included student employees who are
not employees as defined in HEERA. The University also indicated
that to the extent the petitioned for titles included non-student
employees, those employees should be placed in a separate
systemwide unit or accreted to the existing systemwide Non-Senate
Academic Unit (Unit 18).
Following the University's response, the Petitioner, on
December 9, 1993, filed a request for a Board investigation to
determine the appropriateness of the proposed unit. (PERB
Reg. 51090.) Settlement conferences/investigatory meetings were
held on February 7, May 19 and June 17, 1994; however, the matter
was not resolved.
On June 27f 1994, the Petitioner amended its request for
recognition petition by adding the title Associate In
(Teaching a Course) and deleting nursery school assistants 1
community teaching fellows and acting instructors, titles which
were not in use at UCSD. On June 29f 1994, the PERB regional
director determined that the amended request for recognition had
sufficient proof of support. Accordingly, the titles at issue
before PERB are Readers {title codes 2850, 2851 and 2500), Tutors
(title codes 2860, 2861 and 2510) and Associates (title
2PERB regulations are codified at California Code of
Regulations, title 8, section 31001 et seq.
3
code 1506). The approximate membership of the proposed unit is
450.
The University filed a response to the amended request for
recognition on July 27, 1994, disputing the appropriateness of
the unit for the same reasons it opposed the original petition.
On September 19, 1994 1 the Petitioner filed a motion with
the ALJ to consolidate the hearing in this case with hearings for
related, but not identical, request for recognition petitions
concerning the University's campuses at Davis (UCD), Los Angeles
(UCLA), and Santa Barbara (UCSB) . 3 The ALJ granted the motion
in part on October 28, 1994. The ALJ ordered the consolidation
of the records in the four separate requests for recognition
cases, thus assuring that much of the University's case-in-chief
offered in the UCSD hearing would not need to be duplicated in
3The Petitioner was seeking only to consolidate the separate
hearings, not the petitions themselves for the purpose of forming
a single multi-campus bargaining unit. The request for
recognition petition concerning UCD (Case No. SF-RR-806-H), filed
on June 30, 1993, seeks a unit comprised of Readers, Tutors,
Acting Instructors, Community Teaching Fellows, Nursery School
Assistants, Teaching Assistants, Associates in ___ and Research
Assistants.
On March 31, 1994, a petit was filed concerning UCLA
(Case No. SF-RR-813-H) , as amended, proposes a unit of
Readers, Special Readers, Tutors, Remedial Tutors/Part-Time
Skills Counselors, Teaching Assistants, Assoc
___ , Teaching Fellows and Research Assistants.
On June 27, 1994, a petition was filed concerning UCSB (Case
No. SF-RR-815-H) seeking a unit of Readers, Tutors, Remedial
Tutors, Acting Instructors, Nursery School Assistants, Teaching
Assistants, Associates -~-' Teaching Fellows, and Research
Assistants.
4
the other cases. The Petitioner's request for a single formal
hearing for all four cases was denied.
Thirty-two days of formal hearing were held between
February 6 and June 9, 19950 Briefs were filed and the case was
submitted to the ALJ on August 19, 1995. The ALJ's proposed
decision was issued on October 20, 1995.
Following extensions of time granted to the parties to file
the University's exceptions and the Petitioner's response, the
filings were completed April 8, 1996.
INTRODUCTION
Under HEERA, an employee organization may request that the
University recognize it as the exclusive representative of the
employees of a proposed bargaining unit for the purpose of
meeting and conferring with the University over terms and
conditions of employment. (HEERA sec. 3573.) The University
will grant the employee organization's request to become the
exclusive representative of the proposed unit 1 unless, among
other reasons, the University reasonably doubts the
appropriateness of the proposed unit. (HEERA sec. 3574.)
In response to the Petitioner's request for recognition
petition, the University denied recognition to the Petitioner as
the exclusive representative, asserting that the unit proposed by
the Petitioner was inappropriate because it included student
employees who are not covered by HEERA. HEERA section 3562(f)
defines an employee of the University:
'Employee' or 'higher education employee'
means any employee of the Regents of the
5
University of California, ... However,
managerial, and confidential employees shall
be excluded from coverage under this chapter.
The board may find student employees whose
employment is contingent on their status as
students are employees only if the services
they provide are unrelated to their
educational objectives, or, that those
educational objectives are subordinate to the
services they perform and that coverage under
this chapter would further the purposes of
this chapter. [Emphasis added.]
Accordingly, the Board must determine whether students
employed by the University at UCSD as readers, tutors and
associates are employees under HEERA and, therefore, are entitled
to negotiate with the University over the terms and conditions of
their employment.
The Statutory Test
HEERA section 3562(f) (hereafter subsection (f)) sets out a
three-part test to determine whether collective bargaining rights
should be extended to student employees.
Under the first part of the test, the Board must determine
whether employment of student employees is contingent on their
status as students. If so, the Board must proceed to apply the
subsection (f) test. If not, the student employees are employees
under HEERA and the remainder of the subsection (f) test need not
be applied.
Under the second part of the test, the Board must determine
whether the services provided by student employees are related to
the educational objectives. If so, the Board must proceed to
apply the third part of the subsection (f) test. If the services
provided by the student employees are unrelated to their
6
educational objectives, they are employees under HEERA and the
third part of the subsection (f) test need not be applied.
The third part of the test has two-prongs. Under the first
prong, the Board must determine whether the educational
objectives of student employees are subordinate to the services
they perform. Under the second prong, the Board must determine
whether coverage of the student employees under HEERA would
further the purposes of the Act. In order for the Board to
conclude that student employees are employees under HEERA,
affirmative determinations must be made under both prongs.
BACKGROUND
The issue of student employee bargaining rights under HEERA
has come before PERB and subsequently the courts in two prior
cases, both of which have involved the application of
subsection (f).
In Regents of the University of California v. Public
Employment Relations Bd. (1986) 41 Cal.3d 601 [224 Cal.Rptr. 631]
(Regents), the Supreme Court upheld the Board's decision that
housestaff (medical interns, residents and clinical fellows in
residency programs at University hospitals) were employees under
HEERA. In this case, the court considered the legislative
history behind the enactment of HEERA. Initially the court noted
that prior to final passage of the Act, the Legislature amended
it to remove a specific hourly standard under which a student
employee would be determined to be an employee for purposes of
HEERA. Thus? the Legislature left the determination of student
7
employee status to PERB. The court concluded that subsection (f)
requires PERB to make a "case-by-case assessment of the degree to
which a student's employment is related to his or her educational
objectives." (Regents at p. 607.)
The court then considered whether the Legislature intended
the language of subsection (f) to incorporate the precedent of
the National Labor Relations Board (NLRB), which held that
housestaff in the private sector were not employees under the
National Labor Relations Act. In two NLRB decisions involving
housestaff, a majority of the NLRB adopted a "primary purpose"
test which focused primarily on the students' motivation for
participating in housestaff programs. The majority concluded
that the students' interests in their own educational development
by participating in residency programs, outweighed their
interests in providing services. The dissent in these cases
concluded that the housestaff's motivation was irrelevant,
believing that the focus should be confined to the services
actually performed by the student employees.
Based upon its review of these NLRB decisions, a majority of
the court in Regents concluded that the Legislature intended to
create a new standard the HEERA, rather than follow NLRB
The court found that subsect (f) a
compromise between the NLRB's majority and ssenting opinions,
that both factors, a student's purpose for
participating in the position and the services provided, be
considered. With this position, the majority in the Regents case
8
rejected the dissent's view that it would be impossible for PERB
to balance a student's "subjective" educational objectives
against the "objective" services performed. The court stated:
The Legislature has instructed PERB to look
not only at the students' goals, but also at
the services they actually perform, to see if
the students' educational objectives 1 however
personally important, are nonetheless
subordinate to the services they are required
to perform. Thus, even if PERB finds that
the students' motivation for accepting
employment was primarily educational, the
inquiry does not end here. PERB must look
further -- to the services actually performed
-- to determine whether the students'
educational objectives take a back seat to
their service obligations. [Regents at
p. 614, fn. omitted.]
The court instructs 1 therefore, that even if all the student
employees agreed that their purpose in seeking student academic
employment was to further their educational objectives, the Board
could determine that those educational objectives were
subordinate to the value of the services they provided to the
University.
Applying this standard, the court in Regents found that
there was substantial evidence to support the Board's finding
under prong one of the third part of the statutory test, that the
educational objectives of housestaff were subordinate to the
services they provided. There was evidence that housestaff
sought to participate in residency programs in order to obtain
extensive medical training. However, these educational
objectives were found to be subordinate to the valuable patient
care services they provided.
9
The court also found support for the Board's determination
under prong two 1 that the purposes of HEERA would be furthered by
extending collective bargaining rights to housestaff. The Board
found that there were substantial employment concerns which
affect housestaff and that certain issues, such as salaries,
vacation time, fringe benefits and hours, were "manifestly
amenable to collective negotiations. 11 (Regents at p. 622.) The
Board also concluded that by providing housestaff with a
mechanism for resolving disputes, harmonious and cooperative
labor relations between the University and housestaff would be
furthered. Accordingly, the court affirmed the Board's
determination that housestaff were employees for purposes of
HEERA.
PERB addressed the student employee issue a second time in
Regents of the University of California (AGSE) (1989) PERB
Decision No. 730-H (UC (AGSE)). In this case, the Board
considered whether graduate students at UC Berkeley appointed to
graduate student instructor (GSI) and graduate student researcher
(GSR) positions were employees covered by HEERA. After reviewing
the Regents decision, the Board concluded that there were
significant factual differences between the housestaff in Regents
and the graduate student employees in this case. The Board noted
the difficulty in balancing a seemingly subjective element
(educational objectives) against an objective one (services
performed). Based upon these considerations, the Board in
10
UC (AGSE) found it necessary to "recalibrate" the scale in the
first prong of the statutory test set forth in Regents. Under
this new approach, the Board focused on the apparent conflicts
between the student employees' academic and employment interests.
The Board concluded that the educational objectives of GSis and
GSRs were not subordinate to the services they provided because
where conflict existed between academic and economic
considerations, academic considerations prevailed.
Applying the second prong of the test, PERB also found that
the purposes of HEERA would not be furthered by extending
collective bargaining rights to GSis and GSRs for several
reasons, including: (1) impact on the student/faculty mentor
relationship; (2) the economic nature of collective bargaining
would override academic goals; (3) impact on the academic nature
of the selection process; (4) instability resulting from the
continuous movement of graduate students in and out of the unit;
and (5) the impossibility of separating academic and economic
matters. Accordingly, the Board concluded that graduate students
appointed to GSI and GSR positions at UC Berkeley were not
employees for purposes of HEERA.
On appeal, the court in Association of Graduate Student
Employees, District 65, UAW v. Public Employment Relations Bd.
(1992) 6 Cal.App.4th 1133 (8 Cal.Rptr.2d 275] rev. den.
13, 1992 found that the Board erred by
establishing a new test which conflicted with the standard set
forth in Regents. The court held that the Board's "recalibration
11
of the scales" had so distorted the first prong of the test that
the Board's conclusion was suspect unless saved by its ruling
under the second prong. The court stated the proper test under
the first prong:
'Case-by-case analysis' would call upon PERB
to consider all the ways in which GSI and GSR
employment meet educational objectives of the
students and all the ways in which the
employment provides services and to compare
the value and effectiveness of the employment
in meeting the students' educational
objectives with the value and effectiveness
of the employment in providing services.
PERB, with its expertise, would then make a
judgment about whether the employment was
more valuable and effective in meeting
educational objectives or in providing
service to the University: whether the
'educational objectives are subordinate to
the services' the students perform. [AGSE at
p. 1143, emphasis in original.]
Although the court rejected the Board's first prong test,
upheld the Board's conclusion that GSis and GSRs were not
employees under HEERA, finding that the Board properly applied
the second prong of the statutory test. The court concluded that
there was substantial evidence to support the Board's
determination that the purposes of HEERA would not be furthered
by extending collective bargaining rights to GSis and GSRs.
These cases provide guidance to the Board in the application
of subsection (f) to the student employees at issue in the
present case.
12
APPLICATION OF THE STATUTORY TEST
Part One: Is Employment Contingent on Student Status?
The ALJ held that employment as a reader or a tutor is not
contingent on status as a student. Under the subsection (f)
test, this holding is sufficient to conclude that readers and
tutors are employees under HEERA. The ALJ reached this
conclusion by noting that while students are given preference for
these positions, non-students are also hired in order to meet the
needs of the University. Under the ALJ's reasoning, if a single
non-student is hired as a reader or tutor, then employment in
these positions is not contingent on status as a student.
The University argues that this finding is overly rigid, and
contends that it is irrelevant that non-students are placed in
positions occupied primarily by student employees. The question
presented by this case, the University asserts, is whether the
employment of students as readers, tutors and associates is
contingent on their status as students. The University contends
that current registration as a student is not an appropriate
measure of employment contingency. The University points out
that the non-student employees in question generally have had a
very recent student relationship with the University as either
temporarily non-registered students or recent graduates who have
yet to begin graduate school. The University also notes that in
Regents the residents and interns at issue had graduated from
their degree programs and were not currently registered students.
Nonetheless, the court proceeded to apply the statutory test to
13
these housestaff to determine if they were employees under HEERA.
Initially, the Board notes that part one of the
subsection (f) test requires PERB in this case to determine
whether the employment of students as readers, tutors and
associates4 is contingent on their status as students. The fact
that the University may employ non-students to perform some of
the same functions as these student employees is irrelevant to
the Board's determination.
The record clearly establishes that reader and tutor
positions are essentially student employment positions. As
explained by Vice Chancellor of Student Affairs Joseph Watson,
students are given preference for employment in these positions,
and non-students are considered for employment as readers and
tutors only after the pool of available, qualified students has
been exhausted. Of the 1 1 078 reader positions filled at UCSD
during the five academic quarters from the fall of 1993 through
the fall of 1994, 1,057 were filled by registered students. Of
the 1,255 tutor positions filled during the same period, 1,082
were filled by registered students. These 2,139 registered
students were given preference for employment as readers and
tutors because they were students. Thus, status as
students was a key cons the employment made
available to them the Univers
4It undisputed that the employment of students as
associates is contingent on their status as students, and the
remainder of this discussion focuses on readers and tutors.
14
The University correctly points out that actual, current
registration as a student was not a factor in the court's
application of the statutory test in Regents. In fact, the court
observed that housestaff lacked "most indicia of student status."
(Regents at p. 620.) The court noted that housestaff paid no
tuition or student fees, completed no registration process, took
no examinations, and received no grades. However, employment as
housestaff required graduation from medical school and a
fundamental purpose of the employment was to further the medical
education of housestaff. The court did not apply a requirement
of current registration as a student in order to proceed to apply
the subsection (f} test to housestaff.
The record contains ample evidence supporting the
application here of the perspective employed by the court in
considering the housestaff in Regents. The vast majority of
readers and tutors are registered as students during their
employment. The evidence demonstrates that those who are not
registered also have a recent academic relationship with UCSD,
such as students taking a temporary break from their studies, or
recent graduates waiting to begin or resume their graduate work.
For example 1 Scott Penrose-Kafka was not a registered student
when he was employed as a tutor because he was waiting to take a
final course needed for graduation. Gillespie took time off
from , but cont as a tutor.
Director Victor Cifarelli of the Office of Academic Support and
Instrumental Services (OASIS) explained that non-student OASIS
15
tutors are typically individuals who were registered students
when appointed to a tutor position, but who did not register for
classes the following quarter. From the viewpoint of the Regents
court's consideration of housestaff, there can be little doubt
that the employment of students as readers and tutors is
contingent on their status as students, and PERB must proceed to
apply the subsection (f) test to determine if these student
employees are employees under HEERA.
This finding is consistent with the significant public
policy considerations which are the underpinnings of the
subsection (f) statutory test. As the court instructs in
Regents, the subsection (f) test gives PERB the responsibility to
balance the educational objectives and service obligations of
student employees to determine whether they should be given HEERA
bargaining rights. The finding that the employment of students
as readers, tutors and associates is contingent on their status
as students permits PERB to fulfill this responsibility.
Consequently, the Board concludes that the employment of students
as readers, tutors and associates is contingent on their status
as students. 5 Thus, we reverse the ALJ's contrary finding with
5Member Dyer agrees the ALJ's determination that
readers' and tutors' employment is not contingent on their status
as students and that readers and tutors are, consequently,
employees under HEERA. Accordingly, Member Dyer does not j
the Board's of Part One of the statutory test. However,
Member Dyer agrees that the application of the remainder of the
statutory test also leads to the conclusion that readers, tutors,
and associates are employees under the HEERA. Therefore 1 Member
Dyer specifically joins in the Board's analysis of Parts Two and
Three of the statutory test.
16
regard to readers and tutors.
Part Two: Are the Services Provided by the Student Employees
Related to Their Educational Objectives?
In previous casesv the Board and the courts have accepted as
a given fact that the services provided by the student employees
in question were related to their educational objectives. In
this case, however, the ALJ rejected that assumption with regard
to readers, finding that the services they provide are unrelated
to their educational objectives. The ALJ defined the educational
objectives of readers as securing their degrees and obtaining
better credentials for their careers or graduate school. He
concluded that the primary duties of readers, grading
examinations and term papers, were not effective ways for readers
to achieve their educational objectives. Based on this
conclusion alone, the application of the subsection (f) statutory
test would cease, and readers would be found to be employees
under HEERA.
The Board disagrees with this conclusion for several
reasons. First, this part of the statutory test does not call
upon the Board to evaluate the effectiveness with which
employment as a reader, tutor or associate furthers the
educational objectives of students. It requires the Board to
determine whether there any relationship between the services
provided and those educational objectives. If there is, the
application of the statutory test must continue to balance those
objectives in relation to the services performed by the student
employees. Under this part of the statutory test, non-academic
17
student employees would likely be found to be employees under
HEERA. For example, if the University made cafeteria worker
positions available to students as a means of assisting them in
meeting their financial needs, it is likely that the services
provided by those student employees would be unrelated to their
educational objectives. In the current case, the Board must
assess whether there is any relationship between the educational
objectives and services performed by certain student academic
employees.
Second, the University correctly points out that the
educational objectives of students are broader than those
described by the ALJ. The most fundamental educational objective
of a student is to become educated - to learn and master a
subject matter or field of study. Readers, tutors and associates
testified that their student academic employment assisted in
their educational development by increasing their learning with
regard to the subject material and assisting in development of
skills needed for their own course work.
Third, it is difficult to imagine how the academic
employment of students in areas associated with their fields of
study could be found to be wholly unrelated to their educational
objectives. The record clearly establishes a relationship
between the fields of study of students employed as readers,
tutors and associates and the areas in which they are employed.
A reader is assigned to a course related to the reader's field of
study, and is expected to have either completed the course or
18
demonstrated familiarity with its subject matter. Similarly, a
tutor provides assistance to other students, or serves as a
teaching assistant in subject areas with which the tutor is
familiar and proficient. Associates teach courses in areas
closely related to their own fields of graduate study.
Our review of the record leads the Board to conclude that
the services provided by readers, tutors and associates are
related to their educational objectives. Therefore, we reverse
the ALJ's contrary finding with regard to readers.
Part Three - Prong One: Are the Educational Objectives of the
Student Employees Subordinate to the Services They Provide?
Appropriately, the determination of whether student readers,
tutors and associates are employees under HEERA turns on the
application of the third part of the statutory test. The first
prong of this test directs the Board to determine whether the
educational objectives of student readers 1 tutors and associates
are subordinate to the services they perform. As the Regents
court stated:
The Legislature has instructed PERB to look
not only at the students' goals, but also at
the services they actually perform 1 to see if
the students' educational objectives, however
personally important, are nonetheless
subordinate to the they are
to perform. [Regents at p. 614.]
The court of appeal held that the proper application
of this prong of the test requires PERB to conduct a case-by-case
analysis of 11 all the ways 11 in which the employment meets the
educational objectives of the students and "all the ways 11 in
which the employment provides services. PERB is to 11 make a
19
judgment about whether the employment was more valuable and
effective in meeting educational objectives or in providing
service to the University." That judgment determines whether the
"educational objectives are subordinate to the services." The
AGSE court instructs that 11 the statute and Regents decision call
for a value judgment about which is subordinate, not a scientific
weighing process. 11 In making this value judgment, the Board must
consider how vital employment as a reader, tutor or associate is
to the achievement of students' educational objectives, and how
vital the services provided by readers, tutors and associates are
to the accomplishment of the educational mission of the
University. In Regents, the court applied this part of the
subsection (f) test by considering whether 11 services must be
performed without regard to whether they will provide any
educational benefit 11 to the students performing them.
As noted above, the ALJ described student educational
objectives as, primarily, to obtain a degree and to prepare for
employment or graduate studies. The University contends that
this description is too narrow and fails to consider "all the
ways 11 in which students' employment meets their educational
objectives. The University identifies four categories of student
educational objectives which are furthered by employment as a
reader, tutor or associate: mastery of subject matter, obtaining
experience which helps to define career and educational goals,
developing relationships with faculty, and obtaining valuable
academic and career qualifications.
20
The University cites the testimony of its witnesses that
using students in these positions is neither the most efficient
nor most effective way of filling these positions. Instead, the
University requires that these appointments be given to students,
where possible, to provide them with financial support and
teaching experience, particularly graduate students, and to
assist them in maintaining an academic focus. The University
acknowledges that it receives a benefit from the services
provided by students serving as readers, tutors and associates,
but asserts that it could continue to operate effectively without
the use of these student academic employees.
In sum, the University argues that the weight of the
evidence demonstrates that the educational objectives of students
employed as readers, tutors and associates are not subordinate to
the services they perform.
The Board disagrees.
The record reveals that the value and effectiveness of
employment as a reader does not appear to be substantial in
meeting students' educational objectives. While employment as a
reader contributes to a student's mastery of a particular subject
matter, readers typically have little interaction with faculty or
other students as part of their duties. Exposure to the teaching
process is limited to the grading of examinations and papers, and
employment as a reader meets or fulfills no academic requirement
or qualification. Employment as a reader is not a particularly
21
effective means of achieving the educational objectives described
by the University.
In contrast, the value and effectiveness of the services
provided by readers are essential to the University's educational
mission. Several witnesses testified that the absence of readers
would require fundamental changes to the current academic
processes of the University, resulting in detrimental effects on
the educational enterprise. Further, the University's assertion
that it could provide these services by hiring a sufficient
number of professional 1 non-student readers possessing the
required academic expertise is problematic given the extremely
large numbers of positions involved and the relatively modest
wages currently paid to readers. More importantly, the
University's assertion appears to be tacit acknowledgment that
reader services are essential to the University and must be
provided, regardless of whether they are performed by students.
It is clear that the services provided by readers are vital to
the academic mission of the University.
As correctly determined by the ALJ, application of this part
of the subsection (f) statutory test leads to the conclusion that
the educational objectives of readers are subordinate to the
services they perform.
The majority of tutors at UCSD provide services through the
OASIS program to help students overcome academic deficiencies and
assist students seeking to excel in a particular academic
subject. Other tutors serve as undergraduate teaching
22
assistants, leading course discussion sections, conducting review
sessions, holding office hours and grading papers and
examinations. Some graduate student tutors assist departments by
coordinating academic enrichment projects designed to assist
other graduate students.
Tutors testified that while obtaining an income was a
motivating factor in seeking a tutor position, serving as a tutor
helped them achieve certain educational objectives. As a result
of their experience as tutors, they achieved a deeper
understanding of academic subject matter, developed useful
relationships with faculty, and were able to experience and
practice teaching skills. Thus, employment as a tutor is helpful
in achieving educational objectives.
The record also demonstrates that tutors are absolutely
vital to the University's ability to fulfill its teaching
mission. For example, the OASIS tutoring program is an essential
component of UCSD's effort to encourage student retention and
academic success. The use of tutors as undergraduate teaching
assistants to assist faculty in large classes is vital to the
academic achievement of many students.
The 11 value judgment 11 the court directs PERB to make asks the
Board to consider if tutor services must be provided, regardless
of whether student tutors receive any educational benefit from
the employment. It is virtually undisputed that tutor services
must be offered at UCSD. The University does not argue that
these services can be eliminated, instead asserting that they can
23
be redistributed to faculty and/or assigned to non-student
tutors. As with readers, this assertion is problematic given the
numbers of positions involved. But more importantly, it is a
clear statement by the University that the services provided by
tutors must continue to be provided in order to achieve the
academic mission of the University. Since tutor services must be
provided irrespective of who provides them, the value and
effectiveness of employment as a tutor in meeting students'
educational objectives is subordinate to the value and
effectiveness of the services tutors provide.
The ALJ correctly concluded that the educational objectives
of student tutors are subordinate to the services they perform.
Students appointed to associate positions have full
authority over a particular course 1 including selecting the
textbooks, preparing the course syllabus, delivering the
lectures, designing the course assignments and examinations,
holding office hours, and determining student grades. The work
of associates is virtually indistinguishable from that of other
faculty with complete responsibility for teaching a course.
According to Dean Richard Attiyeh, associates are qualified to
accept a regular faculty appointment. In fact, two associates
testified that they were asked to step in and teach courses when
the regular faculty members were granted leave.
Employment as an associate meets several educational
objectives, such as providing students with teaching skills and
experience. Employment as an associate provides valuable
24
experience to doctoral degree candidates who will eventually seek
permanent faculty positions. However, the small number of
associate positions indicates that employment as an associate is
not the method by which graduate students typically achieve these
educational objectives. While some graduate students may be
required to obtain teaching experience as part of an advanced
degree curriculum, there are numerous ways, including employment
as an associate, in which to fulfill that requirement.
The employment of associates is necessary to meet the
service needs of the University. Associates, performing duties
identical to those of regular faculty members, are a critical
component of the University's academic program. The courses
taught by associates are part of the University's core curriculum
and must be offered to meet the educational needs of the students
enrolled in those classes. The University must provide
instructors for those courses, and associates or other qualified
individuals must be employed to serve in that capacity. When
conflicts occur between an associate's teaching and personal
academic obligations, the teaching duties take precedence because
they are more immediate and affect large numbers of other UCSD
students. For example, two associates testified that work on
their own dissertations was slowed by the demands of the
associate position.
The University uses associates to teach essential courses
which are indistinguishable from courses taught by other faculty.
These services must be provided, regardless of whether associates
25
fulfill an educational objective while performing them.
Therefore, the educational objectives of associates are
subordinate to the services they provide to the University as
held by the ALJ.
Under the first prong of part three of the subsection (f)
statutory test, the Board concludes that the educational
objectives of students employed as readers 1 tutors and associates
are subordinate to the services they perform.
Part Three - Prong Two: Would Coverage of the Student Employees
Under HEERA Further the Purposes of the Act?
Under this final portion of the statutory test, the Board
must determine whether coverage under HEERA of students employed
as readers, tutors and associates would further the purposes of
the Act.
As a preliminary matteru in light of this Board's 1989
decision in UC (AGSE), the University argues that the fundamental
matter at issue here already has been decided, i.e., that
extending HEERA coverage to these student employees would disrupt
the pursuit of excellence at the University which the Act seeks
to encourage. However, questions of representation are
inherent dynamic since job may fluctuate substantial
over time. As a result, the Board has long held that
representation matters are subject to periodic re-examination,
especial where no representative in place, to
whether circumstances have changed. Prior determinat
are binding only "to the extent that circumstances are the same
26
and Board precedent remains the same." (Regents of the
University of California (1986) PERB Decision No. 586-H;
see also, State of California (Department of Personnel
Administration) (1990) PERB Decision No. 794-S.)
The Board's decision in UC (AGSE) was based on conditions
and job duties existing on the UC Berkeley campus in 1984. We do
not find those conditions and duties, or the Board decision based
on them, determinative of the status of student employees at UCSD
more than a decade later.
We begin our application of this prong of the subsection (f)
statutory test by identifying the purposes of HEERA. HEERA
begins at section 3560(a) by stating the Legislature's finding
and declaration that:
The people of the State of California have a
fundamental interest in the development of
harmonious and cooperative labor relations
between the public institutions of higher
education and their employees.
Section 3560(b) states that it would be "advantageous and
desirable" to expand PERB's jurisdiction to cover the employees
of the University of California. HEERA proceeds to establish a
system of collective bargaining, to be administered by PERB, as
the means of achieving harmonious and cooperative labor relations
between the University and its employees.
HEERA section 3560(e) states:
It is the purpose of this chapter to provide
the means by which relations between each
higher education employer and its employees
may assure that the responsibilities and
authorities granted to the separate
institutions under the Constitution and by
27
statute are carried out in an atmosphere
which permits the fullest participation by
employees in the determination of conditions
of employment which affect them. It is the
intent of this chapter to accomplish this
purpose by providing a uniform basis for
recognizing the right of the employees of
these systems to full freedom of association,
self-organization 1 and designation of
representatives of their own choosing for the
purpose of representation in their employment
relationships with their employers and to
select one of these organizations as their
exclusive representative for the purpose of
meeting and conferring.
Thus; HEERA's expressed purpose is to permit the full
participation by employees in the determination of the conditions
of their employment by providing for a system of collective
bargaining. It is axiomatic, therefore, that the extension of
collective bargaining rights to University employees is
consistent with, and in furtherance of 0 the expressed purpose of
HEERA. To the extent that the University's position is based on
the assertion that extending collective bargaining rights to
student academic employees would fundamentally conflict with the
University's educational mission, that position ignores and is
inconsistent with HEERA's expressed purpose.
HEERA section 3561(a) states:
It the further purpose of this to
provide orderly and clearly defined
procedures for meeting and conferring and the
resolution of impasses 1 and to define and
prohibit certain practices which are inimical
to the publ
Thus, it is also HEERA's purpose to establish a process designed
to promote the orderly resolution of disputes, and to describe
conduct by both higher education employers and employee
28
organizations which is inimical to the purposes of the Act.
Obviously, this purpose can only be furthered if the University
and its employees are subject to the HEERA process.
HEERA section 3561(b) states:
The Legislature recognizes that joint
decisionmaking and consultation between
administration and faculty or academic
employees is the long-accepted manner of
governing institutions of higher learning and
is essential to the performance of the
educational missions of these institutions,
and declares that it is the purpose of this
chapter to both preserve and encourage that
process. Nothing contained in this chapter
shall be construed to restrict, limit, or
prohibit the full exercise of the functions
of the faculty in any shared governance
mechanisms or practices, including the
Academic Senate of the University of
California and the divisions thereof, the
Academic Senates of the California State
University, and other faculty councils, with
respect to policies on academic and
professional matters affecting the California
State University, the University of
California, or Hastings College of the Law.
The principle of peer review of appointment,
promotion, retention, and tenure for academic
employees shall be preserved.
Thus, while providing for collective bargaining and a dispute
resolution process, the Legislature has also specifically
provided for the preservation under HEERA of joint decisionmaking
between higher education employers and faculty members, and of
peer review and tenure systems for academic employees. Further,
HEERA recognizes that these systems are essential to the
performance of the University's educational mission.
Finallyi HEERA section 356l{c) states:
It is the policy of the State of California
to encourage the pursuit of excellence in
29
teaching, research, and learning through the
free exchange of ideas among the faculty,
students, and staff of the University of
Californiaf Hastings College of the Law, and
the California State University. All parties
subject to this chapter shall respect and
endeavor to preserve academic freedom in the
University of California; Hastings College of
the Law, and the California State University.
Thus, while encouraging the free exchange of ideas between
faculty, students and staff, HEERA expressly seeks to preserve
academic freedom at California's public institutions of higher
learning. Thereby 1 HEERA encourages the "pursuit of excellence"
at the University. Harmonious and cooperative labor relations
result from a system of collective bargaining between the
University and its employees which respects the concept of
academic freedom. Under HEERA, these concepts - collective
bargaining and academic freedom - coexist and complement one
anothero They are not mutually exclusive, as much of the
University's argument seems to suggest.
The University excepts to the ALJ's finding that HEERA
coverage for students employed as readers, tutors and associates
would further the Act's purposes. The University argues that the
evidence establishes that granting collective bargaining rights
to these student employees would interfere with academic policy
and result in difficult and protracted efforts to define the
scope of representation in relation to academic matters.
The Regents court characterized similar arguments by the
University in that case as a "doomsday cry" which was "somewhat
exaggerated" and "premature." The Board rejects the University's
30
argument here as well. HEERA expressly provides for the
preservation of academic freedom at the University, as well as
its systems of joint decisionmaking, peer review and tenure for
academic employees. Coverage by the Act can not and will not be
allowed to undercut these systems and processes, which are
singled out for protection and preservation by HEERA's own terms.
Further, HEERA expressly enumerates subjects which are
excluded from the scope of representation for purposes of
collective bargaining with the University. HEERA
section 3562(q) (1) states that the scope of representation at the
University shall not include:
Consideration of the merits, necessity, or
organization of any service, activity, or
program established by law or resolution of
the regents or the directors, except for the
terms and conditions of employment of
employees who may be affected thereby.
Therefore, the University retains the unfettered prerogative to
determine what and how services 1 academic and non-academic, are
to be offered and delivered. Those services include those
performed by student readers, tutors and associates.
Of particular note is HEERA section 3562(q) (3) which
excludes from the scope of representation:
Admiss requirements for students,
conditions for the award of certif and
degrees to students, and the content and
supervision of courses, curr , and
research programs, as those terms are
intended the orders of the
regents or the directors.
Therefore, any concern by the University that degree requirements
and aspects of course work or research may become the subject of
31
collective bargaining with student readers, tutors and associates
is misplaced, as these subjects are outside of the HEERA scope of
representation.
Additionally, HEERA section 3652(q) (4) excludes from the
scope of representation:
Procedures and policies to be used for the
appointment, promotion, and tenure of members
of the academic senate, the procedures to be
used for the evaluation of the members of the
academic senate, and the procedures for
processing grievances of members of the
academic senate. The exclusive
representative of members of the academic
senate shall have the right to consult and be
consulted on matters excluded from the scope
of representation pursuant to this paragraph.
If the academic senate determines that any
matter in this paragraph should be within the
scope of representation, or if any matter in
this paragraph is withdrawn from the
responsibility of the academic senate, the
matter shall be within the scope of
representation.
All matters not within the scope of
representation are reserved to the employer
and may not be subject to meeting and
conferring, provided that nothing herein may
be construed to limit the right of the
employer to consult with any employees or
employee organization on any matter outside
the scope of representation.
Again HEERA seeks to preserve various processes and policies in
use at the University by an academic senate. Further, subjects
not within the scope of representation 1 such as degree
requirements, course content and curricula "may not be subject to
meeting and conferring."
To the extent, despite this guidance, that disputes arise
over whether a subject is within the scope of representation,
32
HEERA section 3563(b) provides that PERB shall have the right,
power, duty and responsibility:
To determine in disputed cases whether a
particular item is within or without the
scope of representationo
With these specific exclusions, safeguards and processes in
place 1 the Board concludes that HEERA coverage of students
employed as readers, tutors and associates poses no threat to the
pursuit of excellence at the University, or its academic
processes, or its ability to effectively manage its operations.
The University asserts that HEERA coverage for students
employed as readers, tutors and associates will have a
detrimental impact on the faculty/student mentor relationship.
This relationship, which is particularly essential between
graduate students and faculty members of dissertation committees,
is 1 at its core 1 an academic one. As noted 1 HEERA specifically
excludes from the scope of representation at the University
"conditions for the award of certificates and degrees to
students, 11 as well as 11 the content and supervision of courses,
curricula 1 and research papers." Therefore, HEERA contains
protections against the interjection of collective bargaining
into the academic aspects of the mentor relationship between
graduate students and dissertation committee members. With
regard to the more general relationship between student employees
and faculty, it appears that this protection and the existence of
a HEERA process designed to resolve disputes involving terms and
conditions of employment which are within the scope of
33
representation, would free student employees and faculty to
concentrate on the academic aspects of their relationships.
The University also argues that the ALJ's analysis under
this prong of the subsection (f) test is incorrectly based on a
presumption of the positive effects of collective bargaining
coverage for employees.
HEERA is a collective bargaining law. It is based on a
legislative determination that relations between higher education
employers and their employees will be more harmonious and
cooperative if employees have the right to be collectively
represented in those relations with regard to terms and
conditions of employment. Therefore, the Act is based on the
presumption of the positive aspects of collective bargaining.
Consideration of the ways in which those positive aspects will
apply with regard to student readers? tutors and associates is
the appropriate approach to application of the subsection (f)
statutory test.
As noted by the ALJ 1 the free exchange of information would
be furthered by the presence of a collective bargaining
relationship between the University and student readers, tutors
and associates. Collective bargaining provides a proven
mechanism for communicating ideas and concerns about negotiable
working conditions and a process for resolving problems and
grievances. Under HEERAf that process includes mediation and
factfinding, procedures which are designed to reduce the
34
possibility of job actions which could interrupt or disrupt the
delivery of the vital services provided by the University.
(San Diego Teachers Association v. Superior Court (1979)
24 Cal.3d 1 [154 Cal.Rptr. 893].) Clearly, the HEERA process is
more likely to result in dispute resolution prior to work
stoppages or interruptions than a labor relations environment
which does not provide for mediation and factfinding.
Based on the foregoing, and on the ALJ's discussion in the
attached proposed decision, the Board concludes that coverage
under HEERA of students employed as readers, tutors and
associates would further the purposes of the Act.
APPROPRIATENESS OF THE UNIT
The University objects to the finding by the ALJ that the
University waived its right to challenge the appropriateness of a
campus unit of student employees at UCSD. The University claims
that the issue of establishment of a campus unit versus a
statewide unit remains alive. The question has not been ripe for
consideration, the University asserts, while the issue of whether
student readers, tutors and associates are employees under HEERA
remains in dispute. Only when the employee status of the various
classifications has been determined, the University argues, is it
possible to evaluate the composition of the bargaining unit.
Until that time, the University argues, it should have the
opportunity to continue making its record on appropriateness
through a consolidated hearing.
35
The University offered this argument in its post hearing
reply brief to the ALJ. Thereu in a footnote, the University
observed that once the issue of employee status is determined
there might be issues remaining concerning the appropriateness of
the unit. The ALJ summarily rejected this assertion, noting that
the University had not previously contested the appropriateness
of a campus unit. Although the University previously had stated
that non-student employees should be accreted into bargaining
Unit No. 18, it offered no evidence on this issue at the hearing
nor did it argue the question in its brief. Moreover, the
University never specifically contested the appropriateness of a
campus unit at UCSD should students employed as readers, tutors
and associates be determined to be employees under HEERA.
We agree with the ALJ that the University had a full
opportunity to raise issues of unit appropriateness in the
hearing. It failed to do so. We holdu therefore, that the
University has waived any arguments that the unit sought by the
Petitioner is inappropriate for reasons other than employee
status under subsection (f).
SUMMARY
The Board has the HEERA section 3562(f)
test, and reached the following conclus
- the employment of students as readers 1 tutors
and associates is contingent on status
as students;
- the services provided by students employed as
readers, tutors and associates are related to
their educational objectives;
36
- the educational objectives of students
employed as readers, tutors and associates
are subordinate to the services they perform;
and
- coverage under HEERA of students employed as
readers 1 tutors and associates would further
the purposes of the Act.
Based on these conclusions, the Board finds that the
individuals in dispute in this case are employees under the
HEERA 1 and that the unit requested by the Petitioner is
appropriate for negotiating with the Regents of the University of
California at the San Diego Campus, provided an employee
organization becomes the exclusive representative of that unit.
ORDER
The following unit is found to be appropriate for meeting
and negotiating at the University of California San Diego campus.
The unit shall Include All:
Readers
Tutors6
Associates In (Teaching a Class)
The unit shall Exclude All:
Managerial, Supervisorial and Confidential employees,
and All Other Employees.
An election will be conducted by the PERB San Francisco
Regional Director in accordance with PERB Regulation 51300
6At the hearing, the University indicated that it may be
revising the tutor title and title codes. This order includes
all of the tutors that were the subject of this hearing,
performing both tutoring duties and undergraduate teaching
assistant duties by whatever title and in whatever title code
that may result from such revision.
37
et seq. unless the University grants voluntary recognition
pursuant to PERB Regulation 51330.
The Board hereby ORDERS that this case be REMANDED to the
San Francisco Regional Director consistent with the attached
Notice of Decision and Notice of Intent to Conduct Election.
Member Dyer joined in this Decision.
Member Johnson's dissent begins on page 39.
38
JOHNSON, Member, dissenting: I dissent from the conclusion
that students at the University of California, San Diego campus
(UCSD) serving as readers, tutors and associates are employees
for purposes of collective bargaining under the Higher Education
Employer-Employee Relations Act (HEERA or Act).
As the majority notes, HEERA is a collective bargaining
statute which governs the rights and obligations of employees,
employee organizations and the University of California
(University) to jointly determine terms and conditions of
employment. The Legislature determined in adopting HEERA,
however, that the right to collectively negotiate terms of
employment is not appropriate for all classes of University
employees. For example, the Legislature expressly excluded
managerial and confidential employees from coverage under HEERA.
(HEERA sec. 3562(f) .) The Legislature also placed limits on
scope of representation matters which faculty units can address
through collective bargaining. (HEERA sec. 3562(q) (4) .)
The Legislature also recognized that student academic
employees have a unique dual relationship with the University
which is different from any other employment relationship covered
by HEERA. Student academic employment, while educational in
nature, also provides a service to the University and, thus,
encompasses some of the characteristics of an employment
relationship. Concerned that a traditional collective bargaining
relationship may not be appropriate between the University and
student academic employees, the Legislature directed the Public
39
Employment Relations Board (PERB or Board) to make a case-by-case
assessment, weighing academic and employment considerations, and
determine whether collective bargaining rights should be extended
to student academic employees at issue. (Regents of the
University of California v. Public Employment Relations Bd.
(1986) 41 Cal.3d 601, 607 [224 Cal.Rptr. 631] (Regents);
Association of Graduate Student Employees v. Public Employment
Relations Bd. (1992) 6 Cal.App.4th 1133, 1143 [8 Cal.Rptr.2d 275]
rev. den. August 13, 1992 (AGSE) .)
In HEERA section 3562(f) (hereafter subsection (f)), the
Legislature set out the standard under which PERB is to determine
whether student academic employees are employees for purposes of
HEERA. Subsection (f) defines an employee of the University:
"Employee" or "higher education employee"
means any employee of the Regents of the
University of California, However,
managerial, and confidential employees shall
be excluded from coverage under this chapter.
The board may find student employees whose
employment is contingent on their status as
students are employees only if the services
they provide are unrelated to their
educational objectives, or. that those
educational objectives are subordinate to the
services they perform and that coverage under
this chapter would further the purposes of
this chapter. [Emphasis added.]
The majority opinion concludes under the first part
of the statutory test that the employment of readers, tutors and
associates at UCSD is contingent upon their status as students.
The record supports the finding that these student academic
employees must meet certain academic criteria, such as having
previously taken the course to which they are appointed and
40
having attained a certain level of proficiency in the subject
matter they are selected to teach or read for, in order to be
appointed to these positions. Therefore, their employment is
contingent on their student status. The fact that non-students,
most of whom are temporarily non-registered students, perform the
same functions as students, is irrelevant to the Board's
responsibility to determine the employment status of students
under subsection (f).
The majority also correctly finds that the services provided
by readers, tutors and associates are related to their
educational objectives under the second part of the statutory
test. The student employees in these titles are engaged in
academic work in subjects related to their fields of study.
Student employees in each of these titles have testified that
through these positions they have advanced their educational
objectives by developing a deeper understanding of the course
material, building important relationships with faculty and
developing skills which have helped them in their own course work
or will assist them in their future careers. Clearly, the
services provided by readers, tutors and associates are related
to the students' educational objectives.
I part company with the majority, however, under the third,
two-prong test. Contrary to the findings of the majority, the
evidence clearly supports a determination under the third part of
the statutory test that extending collective bargaining to
readers, tutors and associates would not further the purposes of
41
HEERA and, therefore, the petition should be dismissed.
Two-Prong Test
As discussed by the courts in Regents and AGSE, subsection
(f) requires the application of a two-prong test to determine
whether student academic appointees are employees for purposes of
HEERA. The first prong of the test requires PERB to consider
whether the student employees' educational objectives are
subordinate to the services they perform. The Board must then,
under the second prong of the test, evaluate whether the purposes
of the Act would be furthered by extending collective bargaining
rights to student academic employees in the disputed titles. The
Board must find both that the students' educational objectives
are subordinate to the services they provide and that the
purposes of HEERA would be furthered, to conclude that the
student academic employees in the disputed titles are employees
under HEERA.
Prong One: Are the Student Employees' Educational Objectives
Subordinate to Services they Provide?
To determine whether the student employees' educational
objectives are subordinate to the services they provide, the
court in AGSE tructed PERB to,
consider all the ways in which GSI and
GSR employment meet educational objectives of
the students and all the ways in which the
employment provides services and to compare
the value and effectiveness of the employment
meeting the students' educational
objectives with the value and effectiveness
of the employment providing services.
[AGSE at p. 1143, emphasis original.]
The Board must then decide whether the work of readers, tutors
42
and associates is more valuable and effective meeting the
students' educational objectives or in providing services to the
University.
The majority incorrectly characterizes its obligation here
by weighing educational objectives against services and deciding
which are least able to be eliminated. In other words, the
majority concludes that the students' educational objectives are
subordinate to the services provided because the University
cannot function without these services.
The proper application of the test, however, requires the
Board to weigh the value and effectiveness in the students
achieving their educational objectives through these positions
against the value and effectiveness in the students' provision of
services to the University, and then determine which has greater
value. If the University can continue to adequately provide
these services without the assistance of readers, tutors or
associates, then the value to the student academic employees in
achieving their educational objectives through these positions is
greater than the services the students provide, and the students'
educational objectives are not subordinate to the services they
Applying this standard to the sputed titles, as scussed
below, I find that educat objectives of readers are
subordinate to the s ces to the Universi
However, the evidence demonstrates that the educational
objectives of tutors and associates are not subordinate to the
43
services they provide. 1
Readers
Readerships provide a wide range of effectiveness in meeting
readers' educational objectives. Some readers viewed their
readership simply as a job for which they were paid. Other than
obtaining an income, these readers believed they derived no
benefit from their work as a reader. In fact, some felt that the
time spent on reader duties took time away from their own
studies.
An equal number of readers found that in addition to
receiving an income, they achieved important educational
objectives through their readership. For example, by serving as
a reader, Lea Hubbard interacted with faculty and was able to
build relationships and get to know a particular faculty member
before deciding whether to invite him to participate on her
dissertation committee. Abraham Shragge purposefully sought to
work with different professors to observe and learn different
teaching methods. As a reader for a math class, Trang Vu
1As a preliminary matter, I find that the administrative law
judge's (ALJ) determination of the students' educational
objectives is too narrow and ignores the learning objectives
expressly identified by the students. Student academic employees
have a range of educational objectives which they seek to attain
as they progress toward the successful completion of their
academic careers and the beginning of their professional careers.
Based upon the evidence presented, including the students' stated
motives for seeking these positions, I conclude that the
educational objectives of readers, tutors and associates are, to
obtain: (1) a deeper understanding of the subject matter;
(2) experience which helps them define education and career
goals; (3) beneficial relationships with faculty; and (4)
valuable academic and career qualifications.
44
achieved a deeper understanding of the material and strengthened
her own problem solving skills.
Clearly what a student gains from a readership depends on
the student's motivation and expectations in seeking the
readership. If a reader takes advantage of the opportunities to
interact with faculty, observe and practice teaching methods, and
master the subject matter by reviewing the assignments and
attending the class lectures, a readership can be valuable and
effective in meeting educational objectives.
In meeting the needs of the University, Dr. Ellen Switkes
(Switkes), Assistant Vice President for Academic Advancement,
testified that "readers and tutors are an important component of
the University's academic enterprise." Without the services
provided by readers and tutors the ty would likely assign
fewer papers which, according to Dr. Switkes, "would be bad for
the educational enterprise." Michael Davidson, professor of
literature, also felt that he would have to alter his manner of
instruction if the services readers provide were not available.
He stated,
Well, if I didn't have a reader in an upper
division course that had a large enrollment,
. I would probably rely more on tests and
multiple choice kinds of situations than
papers, but I think that's pedagogically
irrespons e because ... what you can ask
on a mult e choice test is pret minimal,
whereas on a paper you can get to see
what they're thinking. [Par.] but I
imagine you could hire outside the
University, a person to do some grading for
you.
Several witnesses proposed that the services provided by
45
readers could be performed by other University employees. For
example, Dr. Switkes suggested that faculty and teaching
assistants (TAs) could read more papers, hold more office hours
and conduct more tutorial sessions. Dr. Barbara Sawrey (Sawrey),
Vice Chair of the Chemistry and Biochemistry Department, stated
that readers are used in the Chemistry Department to facilitate
the rapid return of exams, but that in the absence of readers,
TAs could meet grading needs. Joseph Watson, Vice Chancellor for
Student Affairs, believes that it would be more efficient to hire
professional readers, rather than use students who are distracted
by their studies. However, because a readership can foster
beneficial mentoring and academic objectives, he explained that
the University promotes student readerships as a valuable part of
a student's educational experience.
The evidence suggests that the elimination of reader
services from the University altogether would change the
University's "educational enterprise," by causing faculty to
assign fewer papers or rely on multiple choice tests to measure
academic achievement. While suggesting that the University could
function without the services provided by readers, none of the
University witnesses indicated that it would be beneficial to the
academic enterprise. To maintain the current academic structure,
the University would have to assign these functions to other
University employees or develop a pool of professional readers.
Clearly it appears that it would be difficult for the University
to maintain its teaching mission if the services provided by
46
readers were eliminated or assigned to the faculty.
Nor has the University made a compelling case for the
position that it could replace the services provided by student
readers by hiring a pool of professional readers to attend
lectures and grade assignments. The large number of readers that
would be required and the sporadic nature of the services
provided by student readers appears to make this alternative
infeasible. A more plausible solution would be to assign reader
duties to TAs since grading and attending lectures are already
functions of the TA position.
Clearly, the services provided by readers are an important
component of the University's teaching mission and readerships
are a valuable and effective means of achieving this mission. In
contrast, the value and effectiveness of a readership in meeting
student educational objectives is not uniformly applicable to all
student readers. For these reasons, I conclude that the
educational objectives of readers are subordinate to the services
they provide.
Tutors
In contrast to readerships, employment as a tutor is
consistently effective in meeting the tutors' educational
objectives. Tutors gain a deeper understanding of the course
material by having to review and explain it to other students and
they are better prepared for their own advanced courses and
exams. Appointment to a tutor position leads to regular
interaction with faculty from which students develop beneficial
47
student/faculty relationships and obtain insight into department
programs and academic opportunities. Working closely with
faculty members also assists the faculty in writing better
letters of recommendation for tutors for graduate school
admission and employment opportunities. Tutors are able to
experience teaching, confirm career goals and learn teaching,
communication and leadership skills which are important in
professional endeavors. Work as a tutor also provides valuable
experience for students entering the job market.
The varied functions of a tutor, reviewing material,
instructing other students, grading assignments and interacting
with faculty, provide a valuable and effective method to achieve
the students' educational objectives.
The services provided by tutors are also important to the
University's teaching mission. Tutors assigned to the Office of
Academic Support and Instrumental Services (OASIS) provide
individual and small group tutoring to encourage student
retention and help students succeed academically. Tutors serving
as TAs lead discussion sections for large classes, reviewing the
material and answering questions for the students who are unable
to meet individually with the professor.
However, the evidence indicates that others could more
efficiently provide these services. As Acting Provost Daniel
Wulbert (Wulbert) noted, the use of student tutors requires the
University to constantly recruit and train new tutors. Tutors
receive training for a full quarter and, yet, their tenure as a
48
paid tutor may end after only a single quarter.
There is evidence that the services required by the OASIS
program could effectively be provided by career employees. For
example, the tutorial program at the University's Los Angeles
campus (UCLA) was successfully operated for years by career
employees. UCLA subsequently decided, however, to utilize
undergraduate students to provide tutoring services when it
realized that the students themselves would benefit educationally
from experience as a tutor. By appointing career employees to
the OASIS program, tutorial services would continue to be
available and it would significantly lessen the continuing
efforts to recruit and train tutors, limiting turnover and
providing stability to the program.
Similarly, the services currently provided by undergraduate
TAs, were previously provided by graduate student TAs and post
doctoral fellows. Jean Fort, Assistant Dean of Graduate Studies
and Research, explained that during a sudden expansion in the
undergraduate population, UCSD considered hiring recent
University graduates to provide TA services. However, when the
University discovered that serving as a TA was a valuable
learning experience for the students, it decided to use
undergraduates in these positions. As a secondary benefit,
serving as a TA provides the students with financial support so
they can better focus on their own studies.
Finally, the services provided by graduate student tutors to
coordinate seminars and conferences, while of some educational
49
value to the University, do not appear to be essential services
that only a graduate student could perform.
While the services provided by tutors are important to the
University, it is not essential that these services be performed
by tutors. On the other hand, the evidence demonstrates that
experience as a tutor is a valuable and effective means to
achieve the students' educational objectives. For these reasons,
I find that appointment as a tutor is more valuable and effective
in meeting the students' educational objectives than in providing
services to the University and, therefore, I conclude that the
tutors' educational objectives are not subordinate to the
services they perform.
Associates
Employment as an associate is also effective in meeting the
students' educational objectives. Once selected, associates are
given full autonomy over teaching their assigned course, from
selecting textbooks to lecturing to assigning grades. Richard
Attiyeh, Vice Chancellor for Research and Dean of Graduate
Studies, explained, an associate is a student who is "virtually
qualified to accept a regular faculty appointment someone
who is quite far along in their professional training. 11
Experience as an associate assists graduate students in
achieving professional training goals. Associates are able to
practice teaching and develop teaching skills. In doing so, they
increase their understanding of the material and their ability to
communicate information to other students. It is also a highly
50
desired experience for their curriculum vitaes which gives
associates an advantage when seeking employment as college
instructors. Experience as an associate also meets educational
objectives by fulfilling academic requirements to perform
teaching duties.
Employment as an associate also meets the needs of the
University by filling an instructor position. However, the use
of associates to meet this need is not essential to the
University. As Provost Wulbert explained, it is more effective
to use lecturers than associates. Lecturers comprise a large
pool of trained instructors who serve the needs of the
University. Lecturers repeatedly teach the same subjects, thus,
limiting the need to prepare new course material each quarter.
Nor are they distracted by their own studies as associates are.
Finally, they require no supervision and are significantly less
costly than associates.
By appointing graduate students who are near completion of
their Ph.D. degree to associate positions, the University is
providing them with an opportunity to gain experience in their
future professions, more so than fulfilling the University's
service needs. Because the University can obtain the services
provided by an associate more efficiently and less costly by
utilizing lecturers, employment as an associate is more valuable
and effective in meeting the students' educational objectives
than in providing teaching services for the University. Thus, I
conclude that the educational objectives of associates are not
51
subordinate to the services they provide.
Applying the second prong of the test to readers, tutors and
associates, I find that the purposes of HEERA would not be
furthered by extending collective bargaining rights to students
in the disputed titles.
Prong Two: Would Coverage Under the Act Further the Purposes of
HEERA?
In reviewing the purposes of HEERA, the majority opinion
cites policies which encourage employee participation 11 in the
determination of conditions of employment which affect them."
(HEERA sec. 3560(e) .) However, reliance on the policies which
describe the rights of University employees disregards PERB's
obligation to first determine whether student academic employees
are employees under HEERA entitled to negotiate terms of their
employment.
In adopting HEERA, the Legislature declared that, "the
people of the State of California have a fundamental interest in
the development of harmonious and cooperative labor relations"
between the University and its employees. (HEERA sec. 3560(a) .)
However, in appreciation of the academic mission of the
University, the Legislature, when adopting HEERA, recognized that
collective bargaining must exist in an atmosphere which
encourages the long-accepted practice of iijoint decisionmaking
and consultation" between the University and its academic
employees, and preserves the role of the faculty in setting
policy on academic and professional matters through the Academic
Senate and other "shared governance mechanisms and practices."
52
(HEERA sec. 3561(b) .) These policies demonstrate that the
Legislature was conscious of the unique role academic employees
have in setting policy on academic and professional matters on
University campuses and envisioned a cautious application of
collective bargaining which did not displace the existing role of
academic employees in the academic mission of the University.
In addition, the Legislature was attentive to the goal of
preserving academic freedom in the University, and also declared
that, "It is the policy of the State of California to encourage
the pursuit of excellence in teaching, research, and learning
through the free exchange of ideas among the faculty, students,
and staff of the University. n (HEERA sec. 3561(c) .)
The purposes of HEERA set forth by the Legislature are
intended to promote harmonious and cooperative labor relations
between the University and its employees through a collective
bargaining relationship and, at the same time, respect the
importance of the academic mission of the University to the
people of the State of California. To determine whether this
delicate balance would be furthered by extending collective
bargaining rights to student academic employees serving as
readers, tutors and associates, the effects of collective
bargaining must be considered.
Separation of Academic and Employment Issues
An important consideration in deciding whether students
appointed to reader, tutor and associate positions should be
permitted to engage in collective bargaining to determine terms
53
and conditions of employment, is whether academic matters can be
separated from the employment aspects of student academic
employment.
Student academic employees experience a dual relationship
with the University. As students, they expect the University to
assist them in increasing their knowledge and developing skills
necessary for professional careers, including the ability to
evaluate information, communicate verbally and in writing, and
conduct research. They also expect the University to provide
them with opportunities to practice these skills in a
nonthreatening setting before they enter a competitive job
market. As employees, they are expected to provide services for
the University by performing certain duties in areas related to
their fields of study.
In Regents of the University of California (AGSE) (1989)
PERB Decision No. 730-H (UC (AGSE)), the Board held that students
at UC Berkeley in graduate student instructor (GSI) and graduate
student researcher (GSR) pos ions were not employees under
HEERA. Board found,
. in some instances, it is virtually
impossible to separate academics from
e cs. For example, the overlapping
concerns the select and retention of
GSis and GSRs, of work, salary, and job
security would involve the parties bargaining
over the current academic practices. [p. 54]
In the court reviewed this sion, that the
record supported the Board's findings. The court stated, "If all
these issues were removed from the bargaining process, too few
54
significant or meaningful issues would remain to make the process
worthwhile. 11 (AGSE at p. 1147.)
The Petitioner in this case, the Association of Student
Employees, U.A.W., United Automobile, Aerospace and Agricultural
Implement Workers of America, AFL-CIO, contends that the
separation of academic and employment issues can be accomplished
through the collective bargaining process by negotiating the
parameters of the bargaining relationship. Union witnesses point
to contract language successfully negotiated at other
universities which limits bargaining to employment matters and
restricts an arbitrator's authority to rule on academic matters.
However, University witnesses, including those from other
universities where contracts include the cited language, contend
that contractual language written to avoid academic issues is not
adequate to prevent encroachment into matters of academic policy.
For example, job security provisions in other university
contracts which require automatic reappointments or prevent the
university from limiting the number of times a student can be
appointed, hamper the university's ability to encourage students
to move forward with their studies and attract new students
through the availability of financial support. Susan Light
testified that she selected UCSD for her graduate studies because
there were jobs available and she could not fund her graduate
education without some type of employment.
At the University of Manitoba, the university must reappoint
students each quarter unless they are removed for disciplinary
55
reasons. In AGSE, the court cited an example involving Dutch
graduate students where collective bargaining led to a "stagnant
system because it has saturated the university system with
permanent employees and prevented talented people from pursuing
academic careers." (AGSE at p. 1147.)
The selection of student academic employees also involves
academic matters. Faculty could lose the flexibility to guide
students to assignments which would be beneficial to the student.
Dr. Paul Saltman, professor of biology, testified that he has
sought exceptions to student employee appointment criteria when
he felt the student would benefit from the experience. He stated
he has observed "transcending experiences ... where the
opportunity [to teach] has literally changed a kid's life. 11
Joseph Duggan (Duggan), Professor and Associate Dean of the
Graduate Division at UC Berkeley, testified that he has made
exceptions to student appointment requirements involving the
level of experience, grade point average, academic standing and
support time limits. He also expressed a concern that with union
representation any exceptions to appointment criteria or
financial support limits for student employees would set a
precedent that the union would use to alter appointment criteria.
At the University of Wisconsin, the university must obtain
the union's permission before it can permit a student to work
less than a minimum number hours. Dr. Judith Craig (Craig),
Associate Dean at the University of Wisconsin, testified that the
university finally stopped seeking union approval because the
56
requests were never granted, even when it was the student who
wanted and needed the reduced workload in order to balance their
studies.
At the University of Oregon, the faculty finds it difficult
to prepare student academic employee performance evaluations
because they are barred from considering a student's mastery of
the subject matter they teach. A similar provision at UCSD,
would alter graduate student evaluations currently prepared to
measure how successfully graduate students are progressing in
their academic careers.
In the proposed decision, the ALJ suggested that to prevent
an infringement on the University's academic discretion, the
University should simply maintain a strong position against such
proposals or refuse to bargain altogether. The ALJ concluded
that when disputes arise over scope of representation issues,
PERB can distinguish academic from employment matters.
In addressing similar concerns over the difficulty in
separating academic and employment issues, the court in AGSE
stated:
The evidence before PERB warned of
intractable problems in defining and limiting
the scope of representation to prevent
interference with academic policy. PERB was
not required to conduct a laboratory
experiment by granting bargaining rights and
then overseeing difficult and potentially
protracted efforts to define the scope of
that representation. [AGSE at pp. 1147-
1148.]
Accordingly, the court concluded that merely because PERB is
authorized to resolve scope of representation matters, the Board
57
is not required to ignore the difficulty in separating academic
and employment issues and extend collective bargaining rights to
student academic employees.
The use of the grievance procedure is another avenue to
academic matters. Although contract language purports to limit
the authority of arbitrators to judge academic decisions,
grievances claiming procedural matters can lead to academic
issues.
For example, at several universities the unions have used
the grievance procedure to challenge teaching requirements which
are prerequisites for a degree. The unions have charged that
teaching requirements unlawfully transfer work out of the
bargaining unit. At the University of Wisconsin, the union
asserted that the faculty have no role in establishing department
teaching requirements, instead they claimed this decision rests
with the university and the union at the bargaining table.
Other grievances have challenged the requirement that to
receive an appointment students must be in good academic
standing. At the University of Wisconsin, the union filed a
grievance alleging that the university failed to post the job
criteria for TA positions. In fact, the criteria had been
posted, but the union used the opportunity to challenge the
academic criteria.
In the University of California system, the faculty members
of the Academic Senate are responsible for all academic policies
and standards. The intrusion of an arbitrator into academic
58
matters would undermine the faculty's academic policy making role
contrary to the stated purposes of HEERA. In addition, the
establishment or modification of academic policies through
collective bargaining would not further the pursuit of excellence
in teaching, research and learning, nor would it preserve the
faculty's role in setting policy on academic matters.
Student/Faculty Relationships
The Board and the court in AGSE also considered the 11 complex
and fragile" nature of student/faculty mentor relationships. The
court cited evidence in support of the Board's conclusion that
collective bargaining would interfere with these "unique
relationships."
In the proposed decision, the ALJ found that a mentor
relationship 11 is limited primarily to the relationship between a
graduate student and a dissertation committee chair, or sometimes
a committee member, 11 a relationship that offers 11 intense,
lifelong guidance." It is true that a strong mentoring
relationship between Ph.D. candidates and their dissertation
directors is an important factor in the success completion of
a Ph.D. degree. However, this view of student/faculty
relationships is much too narrow and sregards the support and
guidance undergraduates and students receive. If
fact mentor relationships are 1 ted to Ph.D. candidates
and their ssertation committee members, why does the rsity
sponsor numerous programs designed to encourage the development
of mentor relationships between faculty and undergraduate
59
students?
Several witnesses described a mentoring relationship as one
where a professor will assist a student in their academic or
professional development. Students turn to faculty for advice
and help in clarifying their academic and career goals, and
receive guidance to assist them in achieving their goals.
Student witnesses described interactions with their supervising
faculty members as mentor relationships. For example, Britt
Loftesnes, a reader for a Teacher Education Program course,
characterized her supervising faculty member as a mentor who
advised her on teaching credential options and assisted her with
career planning issues. Lea Hubbard testified that her
readership led to a mentor relationship with her supervising
professor. Her mentor encouraged her to write a paper which was
accepted for presentation at a national conference. Dr. Sawrey
described the camaraderie which exists between readers, TAs and
faculty because they are working as a team on an educational
venture. The student employees are socialized into the
department where they interact with and learn from both faculty
and advanced students.
Disputes which arise between students and faculty have the
potential to damage student/faculty relationships. The
University contends that an informal, collaborative approach to
the resolution of disputes creates the least impact to
student/faculty relationships. Union witnesses, however, assert
that a formal grievance process depersonalizes disputes between
60
students and faculty. David Hecker (Hecker), Executive Assistant
to the President of the Metropolitan Detroit AFL-CIO, argued that
with collective bargaining, disputes are resolved by the union
and the employer. He stated that a formal process removes the
perception that an individual student employee is challenging an
individual faculty member.
The University rejects the contention that collective
bargaining depersonalizes disputes. Several witnesses testified
that faculty view the formal grievance process as an accusatory
approach. Dr. Craig stated there is a sense of discomfort among
the faculty at having been publicly charged. Dean Duggan
described the impact of a formal process:
[I]n the appeals process people -- people get
very defensive, they get offended by what's
said. They're called on the carpet, they
have to answer charges, they become
embarrassed. If the person who's bringing
the appeal brings a lawyer then everything
is racheted up to a legal level.
Even union witness Ross Frank, currently a professor at UCSD and
formerly a student member of the Association of Graduate Student
Employees (AGSE) executive board at UC Berkeley, testified that
he has seen cases where professors reacted to a grievance like
were personal attacked. He stated that resolving
evances can be emotional and contentious, are ses for
both the s and the affected faculty member.
The of being publicly charged also affects
faculty's academic decision making role. Dean Duggan testified
that faculty are constantly worried about what actions to take
61
because of their concern about how the union will respond. At UC
Berkeley when a professor withdrew his signature from a graduate
student's dissertation after the student failed to make certain
changes in the final draft, the union claimed the professor was
retaliating against the student because he participated in a
recognition strike. The fact that scholarly criticism could be
interpreted as retaliatory may have a chilling effect on academic
integrity.
The union's position that with collective bargaining
disputes are resolved between the union and the employer,
supports the view expressed by Dean Duggan that union
representation tends to make students think of faculty as a
monolithic institution, rather than as individuals.
Consequently, students may not realize the effect of publicly
charging their faculty member when they file a grievance. For
example, a graduate student at the University of Michigan used
the formal grievance procedure to resolve a workload problem.
The student believed that she was filing her grievance "against
this huge impersonal university, but . . she found that in
effect the grievance was filed against this faculty member, which
happened to be her major Professor. 11 The professor was 11 an
emotional basket case" after being charged in the grievance. The
relationship between the student and professor was irreparably
damaged and the student who was only a few months from completing
her master's degree left the university to finish her degree
program elsewhere. The dean was unable to attempt to heal the
62
relationship between the student and the professor because the
union insisted that there be no direct contact with the student.
Similarly, at UC Berkeley a workload grievance was filed on
behalf of several readers. During the hearing one reader
expressed dismay that the supervising faculty members were called
to testify about the students' assigned duties, believing that
the University was pitting the faculty against the students.
At the University of Wisconsin which has the longest history
of collective bargaining with graduate students, the students
recognize the potential damage to student/faculty relationships
when they publicly charge their faculty members. The students
have sought to regain the ability to file anonymous grievances.
They realize they must continue to work and study with the
faculty and need faculty recommendations for jobs, and they do
not want to risk jeopardizing their relationships with their
faculty members by identifying themselves in their grievances.
Another factor in the relations between students and faculty
involves the union's need to constantly demonstrate its
effectiveness as new students enter the university. As a means
of building support among students, witnesses described union
efforts to increase grievance filing, publicize disputes and
portray the university in an adversarial role. Stedman Upham,
Dean of the Graduate School, testified that at the University of
Oregon grievances are often filed directly at the third step,
especially prior to the commencement of negotiations for a
successor agreement. He explained that by filing grievances at
63
step three, the opportunity to investigate and resolve problems
informally is lost and the level of acrimony and confrontation is
increased.
Strikes by student academic employees also place a
tremendous strain on student/faculty relationships. A five week
recognition strike by UC Berkeley graduate students resulted in
resentment and strained relationships by both faculty and
students. Faculty were angry at having to take sides in the
strike and take on additional courses taught by striking graduate
student instructors. The students also felt a lot of bitterness
towards faculty when they did not receive the support they
expected from the faculty.
Dean Duggan recounted his own experience as a dissertation
advisor to a graduate student who served as a union spokesperson
during the UC Berkeley strike. He described the tension which
carried over into their mentor relationship:
When you're giving advice on a dissertation,
there has to be a cooperative relationship
between the faculty member and the student.
I mean, you can't teach somebody who is
hostile to you. So, we had a lot of reasons
for hostility that were outside the
dissertation, itself, but that kind of thing
carries over into the academic relationship.
Graduate students at the University of Michigan engaged in a
one day strike in 1991 and strikes are typically authorized each
year that successor agreement negotiations occur. Paul Lehman,
Associate Dean at the University of Michigan, testified that the
strike and threat of strikes generate stress between faculty and
students. He explained that the university and the faculty must
64
prepare contingency plans for strike possibilities which, even in
the absence of a strike, results in a significant source of
tension throughout the university community.
Strikes are intended to disrupt the educational process for
the purpose of imposing pressure on the university. A serious
consequence of strikes is the disruption of educational services
provided to other students and the burden placed on faculty to
continue the delivery of these educational services. While
lessening the frequency of strikes is a positive feature of
collective bargaining, does not obviate the impact on the
student/faculty relationship when students engage or threaten to
engage in concerted activities an effort to compel the
University to meet their demands.
The interaction between student employees and faculty in an
"educational venturen enhances the students' academic and
professional careers, and promotes the academic mission of the
University. The poss lity that the "complex and fragile"
nature of these unique relationships could be damaged by
collective bargaining does not further the policies of excellence
in the University.
Part-time/Intermittent Employees
In UC (AGSE), the Board found that the continuous movement
of graduate students in and out of academic employment posit
would result li ch does not make collect
bargaining a feasible alternat The Board also noted that
graduate students would be split into competing groups, those
65
working for pay and those working for academic credit. The court
in AGSE recognized that collective bargaining could create
arbitrary distinctions between these two groups.
Union witnesses testified that there is no difference in the
representation of part-time and full-time employees. Mr. Hecker
testified, for example, that part-time employees working as
grocery or retail clerks are represented in the same manner as
full-time clerks.
The vast majority of students in the proposed unit at UCSD
are undergraduates. Unlike graduate students who rely more
frequently on student academic appointments to fund their
graduate education, the tenure of undergraduate readers and
tutors is brief. With rare exception, student readers and tutors
do not continuously hold positions as readers and tutors. In
contrast, part-time grocery clerks have a continuing expectation
of employment on a less than full-time basis.
The evidence demonstrates a high rate of turnover in student
academic employee bargaining units and correspondingly in union
leadership roles. Union witness Mary Ann Massenburg, UAW staff
representative, testified about the need for constant leadership
development by the union among student academic employees. The
high turnover rate and lack of continuity has an impact on labor
relations at the bargaining table as well. Dr. Craig described
the frustration which occurs at the bargaining table when new
student bargaining team members have no understanding of the
history that went into crafting the previous agreement. The
66
parties end up debating the same issues that were previously
resolved.
Frequent turnover in the bargaining unit also leads to
instability through contracts of shorter duration. At the
University of Michigan, the union prefers to negotiate agreements
of shorter duration because of the continual turnover in the
bargaining unit, allowing them to more frequently demonstrate
their value to new unit members. Shorter agreements result in
constant preparation for the next round of bargaining and the use
of disruptive pressure tactics which are designed to provide
leverage at the bargaining table. Several witnesses testified
about the increased level of grievance filing which occurs prior
to negotiations for successor agreements.
The Board also found in UC (AGSE) that splitting graduate
students into two groups would not promote harmonious and
cooperative labor relations. Students performing identical
duties as tutors would be in or out of the bargaining unit
depending on whether they were paid or receiving academic credit.
The provisions of a collective bargaining agreement would apply
only to paid tutors, thus creating an arbitrary distinction
between the two classes of tutors.
The University of Michigan's attempts to avoid arbitrary
distinctions between TAs covered by collective bargaining and
research assistants (RAs) who are not in the bargaining unit,
adversely affected its ability to obtain government research
contracts. The university was concerned about creating two
67
groups of graduate students supported at different levels when
there was no meaningful distinction between TAs and RAs.
Consequently, when TAs were successful in obtaining an increase
in their stipends, the university increased RA stipends by the
same percentage. The effort to eliminate the arbitrary
distinction led to relatively high RA stipends, which had the
effect of pricing the university out of the market for government
research contracts and limited the students' opportunity to
participate in government research projects.
As the Board has previously determined in UC (AGSE), the
instability which derives from the students' continuous movement
in and out of the bargaining unit and the lack of continuity at
the bargaining table would not further the purposes of HEERA by
promoting harmonious and cooperative labor relations.
Free Exchange of Ideas
The purposes of HEERA encourage the free exchange of ideas
among faculty, students and staff. The Legislature also
encouraged the preservation of the long-accepted manner of higher
education institutions to consult with academic employees through
the Academic Senate and other faculty councils.
As the ALJ noted, collective bargaining does provide for the
exchange of ideas through the bargaining process. However, it
may run counter to the express purposes of HEERA by discouraging
the long-accepted manner of "joint decisionmaking and
consultation" with academic employees through "shared governance
mechanisms or practices.n
68
For example, at UC Berkeley students participate on numerous
faculty committees, including the Graduate Council. The Graduate
Council sets policy for graduate studies and discusses matters
which may concern student academic employees. At one bargaining
session between AGSE and the University, the union objected to a
proposal which would ensure the continued practice of faculty-
student committees discussing matters which may concern student
academic employees. The University feared that it would have to
remove represented student employees from faculty-student
committees in order to avoid a charge of direct dealing, thus
losing the benefit of student employee input. The union claimed
that it had the exclusive right to meet and discuss student
employment matters and insisted rather than removing student unit
members from these committees, that the committees be barred from
discussing matters which were within the purview of the exclusive
representative.
The ALJ dismissed any concern over the impact of removing
student employees from faculty-student committees, concluding
that the nature of collective bargaining requires that only the
exclusive representative is permitted to meet and discuss
negotiable matters concerning student academic employees.
However, this view ignores the express purposes of HEERA which
encourages the preservation of existing decision making and
consultation mechanisms with academic employees.
A formal grievance process could also limit the free
exchange of ideas. An informal, collaborative approach to
69
problem solving encourages the joint resolution of problems. A
formal grievance procedure has an informal step and many
grievances are resolved at this level. However, grievances filed
directly at higher levels preclude informal communication and
resolution. Dr. Upham testified that the process is cumbersome
and bureaucratic and without the constraints of a formalized,
multi-step resolution process there would be more direct
interaction between faculty and students in the resolution of
their problems. For example, union representation precluded the
dean at the University of Michigan from contacting the student
who filed a grievance against her major professor, in an attempt
to heal the relationship and allow the student to complete her
studies.
As the evidence demonstrates, the pursuit of excellence
through the free exchange of ideas would be adversely affected by
limiting joint decision making and consultation between the
University and its academic employees.
Based upon the above discussion, it is evident that under
the second prong of the statutory test, the purposes of HEERA
would not be furthered by extending collective bargaining rights
to readers, tutors and associates. Student academic employees
experience a unique dual relationship with the University where
their pursuit of learning as students is inextricably interwoven
with their provision of academic services in subjects related to
their fields of study. While collective bargaining would most
likely result in a 11 set of rules" designed to guide employment
70
matters, it is apparent that the line distinguishing academic
from employment matters is not a clear one. If not immediate,
certainly a gradual encroachment into academic matters would
result from a bargaining process which requires compromise. The
likelihood that academic policies would be established or
modified through collective bargaining is inevitable and would
compromise the pursuit of excellence in teaching, research and
learning at one of the leading educational institutions in the
country and it would also undermine the faculty's academic policy
making role. The court in AGSE recognized this concern when it
concluded:
This well-tuned system could easily be
disrupted by introduction of collective
bargaining on the behalf of thousands of
graduate students whose self-interest might
outweigh concern for the institution.
(AGSE at p. 1148.)
The promotion of collective bargaining would also alter
student/faculty mentor relationships by changing the focus to one
of employee/supervisor where disputes over employment issues
could harm mentor relationships and impact academic integrity.
Furthermore, the continuous movement of students in and out of
the bargaining unit would create instability and the lack of
continuity at the bargaining table would not encourage harmonious
and cooperative labor relations. Finally, the pursuit of
excellence through the free exchange of ideas and the
preservation of joint decision making and consultation between
the University and its academic employees through shared
governance mechanisms, would be adversely affected by limiting
71
the means of discourse solely to the union and creating formal,
bureaucratic processes.
In conclusion, under the two-prong test, I find that the
educational objectives of tutors and associates are not
subordinate to the services they provide to the University.
While the readers' educational objectives are subordinate to
their services, under the second prong of the statutory test, I
find that the purposes of HEERA would not be furthered by
extending collective bargaining rights to readers, tutors and
associates. Accordingly, I conclude that students appointed to
reader, tutor and associate positions at the University of
California, San Diego campus are not employees for purposes of
HEERA and, therefore, the petition should be dismissed.
72
PUBLIC EMPLOYMENT RELATIONS BOARD
NOTICE OF DECISION AND
NOTICE OF INTENT TO CONDUCT ELECTION
April 23, 1998
R
CASE: PERB Decision No. 1261-H
(Case No. SF-RR-805-H)
EMPLOYER: Regents of the University of California
DESCRIPTION OF UNIT:
The unit shall Include All:
Readers
Tutors1
Associates In (Teaching a Class)
The unit shall Exclude All:
Managerial, Supervisorial and Confidential
employees, and All Other Employees.
ELECTION: A representation election will be conducted in the
unit described above provided one or more employee
organizations qualifies to appear on the ballot.
However, pursuant to PERB Regulation 51330, if
only one organization qualifies to appear on the
ballot and the organization has demonstrated proof
of majority support in the unit found appropriate,
the Regents of the University of California may
grant voluntary recognition and notify the Board
to cancel the election.
INTERVENTION TO APPEAR ON BALLOT:
Pursuant to PERB Regulation 51310, any employee
organization wishing to appear on the ballot in
the representation election conducted in the unit
listed on this Notice must file an intervention to
appear on the ballot with the PERB San
Regional Office within 15 workdays from the date
1At the hearing, the University indicated that it may be
revising the tutor title and title codes. This order includes
all of the tutors that were the subject of this hearing,
performing both tutoring duties and undergraduate teaching
assistant duties by whatever title and in whatever title code
that may result from such revision.
of this Notice. The intervention must be on a
form provided by PERB and must be accompanied by
proof of support of at least 10 percent of the
employees in the unit. Proof of support is
defined in PERB Regulation 32700.
The last day to file an intervention to appear on
the ballot in the unit described above is:
May 14, 1998.
This Notice of Decision is provided pursuant to PERB
Regulation 51235.
2
STATE OF CALIFORNIA
PUBLIC EMPLOYMENT RELATIONS BOARD
R
REGENTS OF THE UNIVERSITY OF
CALIFORNIA,
Employer,
and
ASSOCIATION OF STUDENT EMPLOYEES,
U.A.W., UNITED AUTOMOBILE,
AEROSPACE AND AGRICULTURAL
IMPLEMENT WORKERS OF AMERICA,
AFL-CIO,
Petitioner.
Representation
Case No. SF-R-805-H
(UC San Diego)
PROPOSED DECISION
(10/20/95)
Appearances: Corbett & Kane by Sharon J. Grodin, Douglas N.
Freifield and Aron Cramer, and the Office of the General Counsel
by James N. Odell and Edward M. Opton, Jr., Attorneys, for the
Regents of the University of California; Schwartz, Steinsapir,
Dohrmann & Sommers by Margo A. Feinberg and Brenda Sutton,
Attorneys, for the Association of Student Employees, U.A.W.,
United Automobile, Aerospace and Agricultural Implement Workers
of America, AFL-CIO.
Before James W. Tamm, Administrative Law Judge.
1
TABLE OF CONTENTS
PAGE
INTRODUCTION 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PROCEDURAL HISTORY 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
JURISDICTION 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISSUES 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FINDINGS OF FACT 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Background Regarding UC 5 SD.............................
Job Functions, Educational Objectives and
Motives for Seeking Employment 7 . . . . . . . . . . . . . . . .. . . .. . . .
Readers 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tutors 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Associates 42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Indicia of Student and Employee Status 50 . . . . . . . . . . . . . . . .
Mentor Issues 50
Part-time and Intermittent Employee Issues 53 . . . . . . . . . . . .
Grievance Issues 54
Information Flow 68
Other University Academic Units 69 . . . . .. .................
Credibility Findings 73 . . . .. . . . . . . . . . . . . .. . . . . . . . . . . . . . . .
DISCUSSION 78 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Indicia of Student Versus Employee Status 78 . . . . . . . . . . . . .
UC Berkeley Precedent 79 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Analysis of Subsection (f) 80
rst Test-Employment of Readers and Tutors is not
Contingent Upon Student Status 81 . . . . . . . . . . . . . . . . . . . . . . . .
l
Second Test-Services Provided by Readers are Unrelated
to their Educational Objectives 84 . . . . . . . . . . . . . . . . . . . . . . .
Third Test-Educational Objectives are Subordinate to
Services and Coverage Under the Act Would Further
the Purposes of the Act 88 . . . . . . . . . . . . . . ... . . . . . . . . . . . . . .
Prong One-Educational Objectives are
Subordinate to Services 96 . . . . . . . . . . . . . . . . . . . . . . . . . .
Readers - Prong One 97 . . . . . . . . . . . . . . . . . . . . . . . . .
Tutors - Prong One 101
Associates - Prong One 104 ......................
Prong Two - Coverage will Further the
Purposes of the Act 106 ...............................
Free Flow of Information 109 ....................
Mentor Issues 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Work Stoppages 117 ..............................
Academic Versus Economic Issues 120
Potential Damage to Stature of
the University 122 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part-Time/Intermittent Employee Issues 123 ......
Limited Resources of the University .......... 125
Erosion of the Status Quo 126 ...................
CONCLUSION: APPROPRIATENESS OF REQUESTED UNIT 127 .............
PROPOSED ORDER 128
APPEAL PROCESS 128
ii
INTRODUCTION
This decision concerns a dispute regarding coverage of
student employees in the reader, tutor and associate positions at
the University of California, San Diego campus (UCSD), under the
Higher Education Employer-Employee Relations Act (HEERA or Act) . 1
I first make factual findings about reader, tutor and
associate duties, and the impact of collective bargaining. I
then apply three tests of section 3562(f) (subsection f) which
are applicable to this dispute. 2 Under the first test I conclude
that readers and tutors are employees because their employment is
not contingent upon their status as students. Under the second
test I also find that readers are employees under the Act because
the services they perform are unrelated to their educational
objectives. Finally, under the two prongs of the third test, I
conclude that the educational objectives of readers, tutors and
associates are subordinate to the services they perform {Prong
One), and extending coverage of the Act to readers, tutors and
associates would further the purposes of the Act (Prong Two).
PROCEDURAL HISTORY
On May 28, 1993, the Association of Student Employees,
U.A.W., United Automobile, Aerospace and Agricultural Implement
Workers of America, AFL-CIO (Petitioner) filed this request
for recognition seeking a unit of readers, tutors, acting
1HEERA is codified at Government Code section 3560 et seq.
Unless otherwise noted, all statutory references are to the
Government Code.
2 In previous decisions PERB and the courts have only
concerned themselves with the two prongs of the third test.
instructors, community teaching fellows and nursery school
attendants employed at UCSD.
On October 15, 1993, the Regional Director of the
Public Employment Relations Board (PERB or Board) determined that
the Petitioner had submitted proof of support sufficient to meet
the requirements of HEERA.
On November 8, 1993, the Regents of the University of
California (UC or University) filed its response to the
Petitioner's request for recognition, asserting it was
inappropriate because it included student employees who are not
employees as defined in HEERA. The University also responded
that to the extent the petition included non-student employees,
those employees should be placed in a separate systemwide unit or
accreted to the existing systemwide Non-Senate Academic Unit3
(Unit 18).
On December 9, 1993, Petitioner filed a request for a Board
investigation pursuant to PERB Regulation 51090. 4 Settlement
conferences/investigatory meetings were held on February 7,
3The University offered no evidence or argument at the
hearing regarding the appropriateness of non-student employees
being accreted into Unit 18. Nor did the University address the
issue in its post-hearing brief. In its post hearing reply
brief, the University did state in footnote 46 that once the
issue of employee status is determined there may be issues
remaining concerning the appropriateness of the unit.
However, the University had a full opportunity to raise unit
appropriateness issues in the hearing and failed to do so. The
University has therefore waived any arguments that the unit
sought by Petitioner is inappropriate for reasons other than
employee status under subsection (f).
4 PERB regulations are codified at California Code of
Regulations, Title 8, section 31001, et seq.
2
May 19 and June 17, 1994, however, the matter was not resolved.
On March 9, 1994, the case was assigned to me for formal hearing.
The Regional Director retained responsibility over several pre-
hearing issues. A hearing was scheduled fo~ October through
November of 1994.
On June 27, 1994, the Petitioner amended the request for
recognition, adding the title Associate In _____ (Teaching a
Class) (associate) and deleting nursery school attendants,
community teaching fellows, and acting instructors, titles which
were not in use at UCSD. On June 29, 1994, the PERB Regional
Director determined that the amended request for recognition had
sufficient proof of support. Therefore, the positions at issue
in this decision are readers (title codes 2850, 2851 and 2500),
tutors (title codes 2860, 2861 and 2510) and associates (title
code 1506). The approximate size of the proposed unit is 450.
At a prehearing conference on July 9, 1994, Petitioner's
motion that the hearing be continued until February and March of
1995 was granted.
On July 27, 1994, the University filed its response to the
amended request for recognition and again denied it for the same
reasons it denied the original petition.
On September 19, 1994, the Petitioner filed a motion to
consolidate the hearing in this case with hearings for related,
but not identical, requests for recognition at the University's
campuses at Los Angeles (UCLA), Davis (UCD), and Santa Barbara
3
(UCSB) . 5 At a prehearing conference on October 4, 1994, the
parties made oral arguments regarding the Petitioner's motion to
consolidate. The parties briefed the issue and on October 28,
1994, I granted the motion in part. The order consolidated the
records of the four requests for recognition, thus assuring that
much of the University's case-in-chief offered at UCSD need not
be duplicated in the other cases. Petitioner's request for a
single formal hearing for all four cases was denied.
Thirty-two days of formal hearing were held between February
6 and June 9, 1995. Briefs were filed and the case was submitted
for decision on August 19, 1995.
JURISDICTION
The University is an employer within the meaning of section
3562(h) of the Act. The Petitioner is an employee organization
within the meaning of section 3562(g) of the Act.
ISSUES
HEERA subsection (f) provides:
"Employee" or "higher education employee 11
means any employee of the Regents of the
University of California, However,
managerial, and confidential employees shall
be excluded from coverage under this chapter.
The board may find student employees whose
employment is contingent on their status as
students are employees only if the services
they provide are unrelated to their
5The motion did not seek consolidation of the petitions
themselves. At the time the motion was filed, the only petition
set for formal hearing was UCSD (Case No. SF-R-805-H.) The UCLA
petition (Case No. SF-R-813-H) is currently scheduled for a
hearing beginning October 18, 1995. The UCD petition
(SF-R-806-H) is tentatively set for hearing beginning in April,
1996. The UCSB hearing (SF-R-815-H) is not yet scheduled.
4
educational objectives, or, that those
educational objectives are subordinate to the
services they perform and that coverage under
this chapter would further the purposes of
this chapter.
Thus, the issues to be decided in this dispute are:
(1) Under the first test, is employment in the disputed
titles contingent upon student status?
(2) Under the second test, are the services provided by the
student employees in question unrelated to the educational
objectives of the student employees?
(3) Under the third, two prong test, are those educational
objectives subordinate to the services provided (Prong One), and
does coverage of the student employees under HEERA further the_
purposes of the Act (Prong Two)?
FINDINGS OF FACT
Background Regarding UCSD
The University is a public, state supported, higher
education institution offering undergraduate and graduate
instruction and professional education. The University is
required to provide undergraduate education to the top one-eighth
of California's high school graduates. It has exclusive
jurisdiction in California public higher education over
instruction in the professions of law, medicine, dentistry and
veterinary medicine. The University also has sole authority to
award doctoral degrees all fields, either alone or jointly
with the California State University system.
5
The University has nine campuses. This decision concerns
the University's San Diego campus. UCSD was established as a
campus in 1960 with the intention of being primarily for graduate
instruction. In the early 1970's however, a huge influx of
undergraduate students required UCSD to operate differently.
UCSD established a college system for undergr~duate students.
There are currently five undergraduate colleges: Earl Warren
College, Thurgood Marshall College, Revelle College, Muir College
and Eleanor Roosevelt College.
Each of the colleges has its own general education
requirements. Each undergraduate also has an academic major,
typically within a department, but sometimes within an
interdepartmental program. Departments are housed within the
various colleges. It is possible to major in any department from
any college. Students must meet both college and departmental or
program requirements in order to graduate. This combination of
college and departmental or program requirements defines the
curriculum for each undergraduate student.
Each faculty member is a member of one undergraduate college
and one department. Graduate students are members of a
department or a program, but not of an undergraduate college.
The facts regarding the disputed positions vary depending
upon the skill and experience of the student employees, the
program or department which the student employee works and the
approach of the supervising faculty member. Nonetheless, clear
factual patterns have emerged which are summarized below.
6
Job Functions, Educational Objectives and Motives for Seeking
Employment
Readers
Readers assist in the University's teaching mission by reading
and grading homework assignments, quizzes, mid-term and final
exams and papers. Readers may have some regular on-going
responsibilities throughout the quarter, but more commonly their
duties involve sporadic activities, usually concentrated in
intense periods around mid-term and final exams. 6
A hiring preference exists that gives graduate students the
first opportunity for open reader positions. If there are not
enough graduate students available or interested in the openings,
or if graduate student applicants do not possess the necessary
expertise or knowledge of course materials (such as foreign
language skills), then undergraduates are given the next
preference. If the University is not able to fill the open
positions with either graduate or undergraduate students, then
non-students may be hired to fill the vacancies.
Vice Chancellor Joseph Watson testified regarding both
readers and tutors:
6 In a small number of departments, the use of readers is
somewhat different than the norm. For example, Computer Science
and Engineering (CSE) hires about 20 readers per quarter to staff
computer labs. They are referred to as proctors, and their
duties and training more closely resemble those of undergraduate
teaching assistants than typical readers. Readers with the
Teacher Education Program (TEP) are also used more like
undergraduate teaching assistants than typical readers. They are
often interested in becoming teachers and are typically enrolled
in credentialing programs. Both proctors and TEP readers tend to
have more contact with faculty and students than the typical
reader.
7
in these positions priority has always
been given to enrolled students, but one has
to leave open the possibility that students
will not be available with the capabilities,
or will not be available at the needed time.
Vice Chancellor for Research and Dean of Graduate Studies Richard
Attiyeh testified:
We use non-students when there are teaching
opportunities in these titles . . that can
not.be met by hiring students.
Several other University witnesses testified about their
experience hiring non-students in order to maintain the quality
of the program.
The University's Administrative Policy Manual (APM) section
420.10 provides that readers will usually be graduate or
undergraduate students. However, it also provides that non-
students may be employed to meet the needs of the University.
The reader positions at UCSD are filled primarily by
undergraduates. However, a substantial number of graduate
students accept reader positions to supplement their income when
a teaching assistant or research position is not available to
them. There is also a small number of non-student readers.
University statistics show that from the fall of 1993 through the
fall of 1994 there were approximately 681 undergraduate readers,
376 graduate readers and 21 non-student readers.
Readers are recruited and hired by a number of methods.
Often a faculty member will announce to a class at the end of the
quarter thats/he has openings for reader positions and invites
those doing well in the course to apply. Sometimes faculty
8
members will recruit specific students. Departments sometimes
send out recruiting letters to all students with a 3.0 grade
point average (GPA) or better, or post job announcements and
invite applications. Much of the hiring process seems to revolve
around the personal style of the faculty member. Some faculty
take a strong role in selecting from among the applicants. Many,
however, simply leave it up to an administrator in the
departmental office to assign readers to them.
Readers and their supervising faculty members typically meet
prior to the start of the quarter and discuss expectations.and
assignments. Readers and faculty members will also typically
meet during the quarter to discuss major writing and grading
assignments such as mid-term and final exams. At those meetings
they sometimes engage in cursory discussions of the pedagogy of
grading. Readers testified about receiving feedback on their
grading practices such as "you're too tough," "try to end on a
positive note," "make more balanced comments," "make specific
suggestions for improvement rather than simply criticizing the
work." While this perfunctory grading feedback was more the
norm, there were other extremes. Many readers testified that
they received no pedagogical feedback at all and only saw the
faculty member to get their time sheets signed. A couple of
readers testified that they never even met the faculty member and
merely picked up and dropped off assignments via mailboxes. At
the other extreme were a few readers who actually helped faculty
members prepare exams and engaged in more complete discussions
9
about the faculty member's grading and examination philosophy.
Faculty members tended to testify that readers were given much
more direction and supervision regarding grading than did the
readers who testified.
Readers must have taken the course for which they are
reading or its equivalent, and received a "B" grade at a minimum.
Some faculty members require readers to have received an "A" in
the course. Potential readers must also have a GPA of 3.0 or
better. Readers are sometimes requested to attend lectures, but
it is not considered part of the job duties and they cannot be
required to attend.
Readers receive no course credit for the duties they perform
as readers. It is possible, however, for readers to receive
credit for engaging in independent study under the direction of
the same faculty member. In those situations, the faculty member
will typically assign additional reading related to the course
for which the reader is hired. The reader will often be required
to write a paper or make a presentation to the faculty member as
part of the independent study course. It is the additional
directed reading and related assignments for which the reader
receives course credit, not the work as a reader.
Undergraduate readers receive approximately $9.00 per hour
and graduate students approximately $9.50 per hour. Graduate
students are paid more than undergraduates recognition of
their additional expertise. Non-students receive the graduate
10
rate if they hold a bachelor's degree and the undergraduate rate
of pay if they do not.
The time for which readers are paid is spent almost entirely
performing grading duties as opposed to meeting with faculty
discussing pedagogical issues.
The financial need of reader applicants is typically not
taken into consideration in either the application or selection
process, nor are the salary levels keyed in any way to the
financial needs of individual readers. Commitments for reader
positions are not included in letters of acceptance sent by UCSD
to students, which also details financial aid packages.
If graduate students hold any combination of academic
appointment (reader, tutor, graduate teaching assistant, graduate
research assistant or associate) in excess of 25 percent of full-
time equivalent position (FTE), they are eligible for two
benefits. First, they receive graduate student health insurance
(GSHIP). Second, they are eligible for registration and
educational fee remissions. Undergraduate and non-student
readers are responsible for their own health insurance and
registration and educational fees. Non-student readers are
placed in a different title code than student employees for
Internal Revenue Service (IRS) administrative reasons.
The reader staffing ratio is usually determined by
departments based upon a formula. Typically, courses with a
large number of writing assignments get more readers than those
with assignments easier to grade. The most important factor in
11
reader staffing, however, is the number of students enrolled in a
course. As such, reader staffing is enrollment driven. For
example, in sociology the ratio is 60 to 1. Thus, a class with
120 students would be assigned two readers.
When grievances arise out of employment disputes, the
applicable grievance process is outlined in APM 140 and its
campus equivalent, Policy and Procedures Manual (PPM) 230-5.
This process will be described in greater detail later in this
decision; however, it can generally be described as a multi-step
process culminating in a hearing and decision, which can be
accepted or rejected by the chancellor.
Disputes arising out of academic issues are dealt with
through informal departmental processes involving faculty
advisers, provosts, deans, etc.
In some courses the total number of hours allotted to a
reader is based upon the enrollment of the course. However, none
work more than 50 percent of an FTE.
Readers have initial control over the extent of their
employment. They are urged not to over commit by taking on more
hours than they will have time to complete, given their academic
schedule. By carefully considering the extent of a reader's
commitment, it is hoped that conflicts between job duties and the
reader's own academic obligations will be avoided. However,
since job duties often intensify around the time of mid-term and
final exams, conflicts do occasionally arise. When that happens,
a reader's own studies may suffer because of the natural and
12
necessary priorities given to completing grades on time.
Educational objectives of undergraduate students, as a
group, and more specifically educational objectives of
undergraduate readers, are difficult to assess because their
goals in general are more in flux and less defined at this stage
of their academic life, than when they begin their formal career
or graduate school. Numerous witnesses testified about the
educational objectives of students. Many students, however,
framed their testimony in terms of their motivation for seeking
employment as a reader, rather than their ultimate educational
objectives. Several faculty members also testified about both
the motivations and the general educational objectives of
individuals seeking reader positions. To the extent that faculty
members were offering their own subjective views about the
educational objectives and motivation of readers, that testimony
is speculative and not generally pervasive. 7 Where faculty
7 In determining the educational objectives of the student
employees, the Supreme Court in Regents of the University of
California v. Public Employment Relations Board (1986) 41 Cal.3d
601 [224 Cal .Rptr. 631] (Regents) made it clear that PERB was to
focus on the personally held subjective perceptions of the
students themselves .
. Moreover, nothing in the language of
subdivision (f) even hints that the
University's subjective perceptions of the
functions of housestaff duties should be
taken into consideration. at p. 614,
emphasis in original.]
13
testimony is based upon objective factors such as conversations
with individual readers, that testimony is relevant. 8
The testimony of Dr. Barbara Sawrey, Vice Chair of the
Chemistry and Biochemistry Department, was reflective of faculty
beliefs regarding undergraduate educational goals.
Some students plan on going on to get a job.
Some want to go on to graduate school. Some
don't have a clue. Some want to go on to
medical school; very, very, different things.
Most reader witnesses reflected a desire to first successfully
complete their undergraduate degree program. Many also indicated
a desire attend graduate school at some time in the future.
A survey of the 1988 incoming freshman class at UCSD
indicated that the top five reasons they were going to college
were: "To learn of more interesting things; be able to get a
better job; gain appreciation of education and ideas; prepare for
graduate school;" and "be able to make more money." The top five
"objectives" (not limited to educational objectives) of the
entering freshman class were: "Becoming an authority in my
field; being very well off financially; raising a family; helping
others in difficulty; and obtaining colleague's recognition. 11
Almost half of the class said there was a very good chance they
would: "Get their bachelor's degree, find a job in their field;
be satisfied with college; make at least a 11 B11 average;n and "get
8To the extent that faculty and staff have testified about
discussions they have had with student employees, however, it is
hearsay testimony and entitled to less weight than the direct
testimony of readers themselves, which is subject to the scrutiny
of cross-examination.
14
a job to pay their expenses.'' The top probable career choices
were: engineer; doctor/dentist; undecided; business; and
scientific researcher. A career as an educator was a probable
choice for only 4.2 percent of the incoming class (two ranks
below being a judge or lawyer, and one rank higher than joining
the foreign service.)
Based on the subjective testimony of readers, objective
testimony of faculty and other evidence such as the freshman
survey, I find there are two primary educational objectives of
undergraduate readers. The first is to successfully complete
their undergraduate degree program. The second is to better
position themselves for their next step regarding either a career
or graduate education program.
The educational objectives of graduate student readers in
dispute are a bit easier to ascertain. Many, although not all,
are hoping for careers as educators, usually in higher education.
They too, have as primary educational objectives finishing their
degree program and being well positioned for their next step.
Since they are already in graduate school, they are usually more
focused about that next step, which typically is employment
oriented rather than continuing their education. For them, being
well positioned means having demonstratable skills and teaching
experience on their curriculum vitaes.
While graduates and undergraduates, are motivated to seek
reader positions for a variety of reasons, the most common thread
woven through all the testimony was that readers were performing
15
a job for which they expected to be paid. Almost without
exception, readers testified that being paid for this work was a
motivating factor to some extent. The following examples are
illustrative and not meant to be an exhaustive or complete
recitation of the testimony of all witnesses.
Many readers indicated pay was their primary motivation.
For example, Claudia Ehrig was employed as a reader and a tutor.
She testified that if she had other means of support, she would
not have sought the employment. When she realized she could make
more money driving the UCSD shuttle bus, she sought that job
instead of a reader position. Paul Briedenbach was a reader
twice during the summer. He previously had two quarters of a
paid fellowship which had ended, and he simply needed income to
support himself. Rachelle Van Bushkirk testified that she might
have had to drop out of her program, had she not been able to
make money to support herself. When Karen Van Ness was asked why
she worked as a reader, she testified, "for the money." Ann
Shea testified she chose to be a reader "for economic reasons to
support myself." Lorna Lueken was admitted to the UCSD on a
Regents fellowship, but when that turned out not to provide
enough money to pay her bills, she took a job as a reader.
Many others were motivated by a combination of income plus
the flexibility a readership position provides. When Monica
Szurmuk worked as a reader, her son had just been born and she
could do the work at home. Had she had other means of financial
support during that time, she would not have chosen to work as a
16
reader. John Putman chose to work as a reader because he has a
family to support and needed additional income. He was usually
on campus already, so the logistics of a readership were
convenient because he would not have to leave campus to go to
work.
Susan Light testified that she took a job as a reader
because she had no other sources of income and she needed the
money. Had she received a fellowship or scholarship, she would
have taken that in preference to any readership. She has
previously worked as a clerical employee in a temporary
employment agency and was able to make more money. She would
have preferred temporary clerical work because the income was
better, however, her academic schedule made it difficult to
accept temporary work even though she would make more money.
A few others testified that along with being paid, the work
was interesting. Matthew Talpis realized that when other
students asked him questions, he enjoyed helping them out. When
he saw a flyer for a proctor position in CSE, he thought that
would be a fun job because he would be able to help others. Brit
Loftesnes was motivated because the work seemed interesting. She
also sought it for financial reasons, but that was not the main
reason. Likewise, Brian Ruff was a proctor in CSE, primarily
because he liked it, and it gave him an opportunity to learn
course material another way. Financial reasons were only
secondary for him. Michael Pinkerton became a proctor in CSE
because it paid well compared to other positions available to
17
undergraduates. However, he continued in the position because he
liked the work.
Pinkerton was not the only witness who gained insight about
teaching. Trang Vu is now a professional staff member within
UCSD's Office of Academic Support and Instructional Service
(OASIS). She coordinates the OASIS Before Calculus program.
While Vu was a student at UCSD, she was a reader in the Math
Department. She was exploring the possibility of becoming a
teacher and sought a readership to gain insight about what grade
level she wanted to teach and to build contacts within the Math
Department.
Lea Hubbard sought out certain reader positions in order to
learn from particular faculty members who were experts in fields
that interested her. Becoming a reader was a way for her to
build rapport with the faculty and to make some money in the
process.
Abe Shragge testified that he was motivated to become a
reader to do some reading in areas that interested him and to
learn how to become a college instructor. He also wanted to
build his inventory of lecture notes for his own teaching that he
was doing at local community colleges.
University witness Dr. Stephen Cox is a Professor of
Literature and Director of the UCSD Humanities Program. He
testified that: 11 the students certainly want to be readers
because they want some financial support. 11 Students have
told him: "This is important for me to get some money." Cox
18
also testified that readers look forward to opportunities to work
directly with certain faculty.
Dr. Ruth Williams, a professor of mathematics at UCSD,
testified that readers are motivated by the opportunity to brush
up on material they learned some time ago or learn material more
thoroughly because they are interested in a particular area.
Occasionally, Dr. Williams also has readers who are preparing for
actuarial examinations and use their position to review material
prior to taking their exams.
According to Dr. Sawrey, readers take their positions
because: "They thoroughly enjoy the comradery that comes with
being a grader, because they're working as part of a team with
TA's and the faculty on an educational venture. " Sawrey
testified that readers are also motivated by the opportunity to
get to know faculty, other teacher assistants (TAs), or graduate
students who are at the next step educationally. It also helps
them review material or prepare for other examinations and, as a
bonus, they also get paid.
Professor Rand Steiger, Chair of the Music Department,
indicated that student employees in music often seek positions
outside the Music Department because the pay is better.
The clear pattern which develops about the motivation of
readers in accepting the position is that first and foremost,
readers are looking for an opportunity to generate income. While
there are some exceptions to this generalization, it would be a
rare case indeed where readers would seek the experience were
19
they not compensated. While many readers testified that income
was their only motivation, many also indicated that multiple
factors influenced them to seek such employment. I therefore
also find that to a significantly lesser extent, individuals seek
employment as readers because they think the job offers them an
opportunity to help other students, review materials or courses
that might interest them, interact with faculty, have a flexible
work schedule, to explore teaching as a career, prepare for other
examinations, and because the job would be enjoyable.
The extent to which readers are successful in realizing the
factors which motivated them to take the job varies a great deal.
The most easily measured, of course, is the generation of income.
Except for some differences in testimony about whether readers
work more or less hours than they are paid, there is no dispute
that readers get paid for the job they perform. There is also no
dispute that the job provides a degree of flexibility necessary
for a student's academic schedule.
Whether the job provides an enjoyable environment where
readers can assist fellow students seems to depend a great deal
on the setting for the job. Proctors in a computer lab like
Talpis and Pinkerton interact with students on a regular basis.
They review work personally with students, answer their
questions, and give advice. Proctors enjoy the interaction and
the job meets the interests. The vast majority of readers,
however, do not experience that type of interaction. For most
readers, it is quite the opposite. Most have no contact with the
20
students they are grading, they do not hold office hours, and do
not attend lectures. Most readers rarely receive feedback from
students.
Interaction with faculty is also very limited for most
readers. The comradery of working on a team in an educational
venture as described by Dr. Sawrey was noticeably absent from the
testimony of most readers. The norm is for faculty members and
readers to meet at the beginning of the quarter to discuss
grading strategy. They might also occasionally meet throughout
the quarter when papers or exams are due.
Dr. Michael Davidson, Professor of Literature at UCSD and
Vice Chair of the department, observed that if the objective was
to have more contact with a professor, it would be more effective
to enroll in the professor's course than to be a reader. For the
most part, employment as a reader appears to be a rather solitary
endeavor involving little contact with either faculty or
students.
If students were considering a career as an educator,
grading papers would certainly give them a flavor for part of the
teaching profession. However, some students sought the job only
because other positions such as teaching assistantships, which
would provide more teaching experience, were not available.
There was evidence that some readers have been successful in
building relationships with faculty. Abe Shragge, for example,
has worked with many faculty in order to gain exposure to
different readings and methods of teaching. While working on his
21
dissertation, Shragge also teaches history at two local community
colleges. He has used his employment as a reader to gather over
1000 pages of lecture notes, which he uses in his own teaching.
Lea Hubbard is another example of a reader successfully
building relationships with faculty. She sought out reader jobs
with certain faculty in order to learn that faculty member's
specialty. She was also considering a faculty member for her
dissertation committee and wanted the opportunity to get to know
him. When Hubbard was asked to be a reader for another faculty
member, she agreed because that faculty member had been
supportive of Hubbard's admission into graduate school.
Matthew Talpis was also successful at building contact with
particular faculty members. He described one professor as "very
practical, a very cool guy," so he wanted to sit in on his
course. He thought he would not have the time to do all the
projects, so by grading them he could learn about the processes
being taught without the same investment of time.
The experiences of Talpis, Hubbard and Shragge demonstrate
that some readers do select jobs to increase their knowledge of a
subject matter or build relationships with faculty. This subject
matter knowledge could also be helpful if the reader were
studying for some type of related exam.
In these cases, however, much of the interpersonal contact
that is developed seems to stem from the readers attendance at
lectures, which is not part of the typical readership, and the
reader's personal desire to build a relationship with a
22
particular faculty member. While employment as a reader may make
such contact easier, it is not an inherent aspect of the job
itself. These experiences stand in contrast to most readers who
seem to look at the reader's experience as a job.
There was ample evidence in the record that readers are
vital to the accomplishment of UCSD's teaching mission.
Several witnesses testified that when students were not
available, they would hire non-students because it was necessary
to maintain the integrity and quality of the teaching mission.
Acting Provost Daniel Wulbert testified that the use of both
readers and tutors was essential. Professor Davidson summarized
how he would have to operate without readers as follows:
Well, if I didn't have a reader in an upper
division course that had a large enrollment
. I would probably rely more on tests and
multiple choice kinds of situations than
papers, but I think that's pedagogically
irresponsible because . . what you can ask
on a multiple choice test is pretty minimal,
whereas on a paper you can really get to see
what they're thinking.
Dr. Ellen Switkes, Assistant Vice President for Academic
Advancement, Office of the President, testified that the
University could manage without readers and tutors, but
acknowledged that, "it would be bad for the educational
enterprise." Dr. Switkes' solution would be for faculty to read
more papers and assign fewer papers. Faculty, who have already
been required to increase their duties due to previous budget
cuts, would also have to hold more office hours and either
conduct tutorials in larger classes or eliminate them altogether.
23
Dr. Switkes also indicated that graduate TAs could perform more
of these tasks. In other words, either eliminate work which has
been highly valued, or pass it on to other University employees,
including other student employees.
Tutors
Tutors are used in two primary ways. The majority of those
in the tutor title are hired to do one-on-one or group tutoring
through the OASIS program. A significant number, however, are
also used within various departments as undergraduate teaching
assistants (TAs) . 9
The OASIS program plays a vital role in the success of the
UCSD student body. The program is designed specifically to
provide a variety of services to maximize student performance and
retention at UCSD. Programs range from services helping students
overcome past academic deficiencies to programs designed to help
them excel in a subject matter or academic skill. Between 37 and
39 percent of the UCSD student population uses the OASIS program.
Past statistics indicate that over 60 percent of all freshmen use
OASIS services.
An example of an OASIS program which uses tutors is the
Underground Tutorial Program. This is a drop-in tutoring center
where students receive one on-one tutoring on subject specific
9Graduate Teaching Assistants are in a different job title
not at issue in this hearing. For the remainder of this decision
unless specified otherwise, the term TA refers to undergraduate
students in the tutor title code performing teaching assistant
duties. When I refer generically to individuals in either the
tutor or undergraduate TA role, I will use the term tutor/TA.
24
problems, such as biology, chemistry, math, economics, or
computer science. Courses are offered in subject matters as a
result of student demand, but OASIS also periodically analyzes
which courses cause difficulty for the greatest number of
students to insure that students are offered what they need most.
Another OASIS program is the Writing Center, where students
can schedule appointments with writing tutors to improve their
writing skills and strategies. Assistance is available for a
range of different writing situations, from essays to lab
reports, and across disciplines, from science to literature.
Both one-on-one and small group tutoring is available.
The Study Management Center offers skill-building, reading
and study skills strategies. It offers practice and strategies
for taking tests, and mini courses and seminars on subjects such
as time management, concentration and memory techniques.
The Before Calculus program supports students in their
efforts to build a foundation for the calculus sequence. The
Language Program offers assistance to students in reading,
writing and speaking English if that is not their primary
language. It also offers tutoring to students needing to study
other languages. For example, students taking a course in
Russian literature, can get tutoring in both reading and writing
in Russian languages.
OASIS also offers several programs specifically aimed at
assisting under-represented and low income students, first
25
generation college students, first year students and others at
higher risk of academic difficulty or attrition.
The actual duties of OASIS tutors will vary depending upon
the particular program in which they work. Typically, however,
they will have set hours when they will go to an assigned
location and do one-on-one individual tutoring.
The second way tutors are used is as undergraduate TAs
within various departments. During the early 1970s when the UCSD
undergraduate population increased dramatically, the existing
faculty was incapable of fulfilling the demand for more
undergraduate courses. UCSD needed a cost effective way of
dealing with the increased teaching load.
According to the credible testimony of Professor Paul
Saltman, the use of undergraduate TAs began in 1971 when he was
Provost of Revelle College. Saltman maintained a heavy teaching
load lower division biology along with his provost duties.
When another faculty member suddenly took a sabbatical, there was
an urgent need to fill in for the missing faculty member. There
was a commitment within Revelle College that significant lower
division courses would be taught by senior faculty. Saltman did
not want to break that commitment by hiring a part time employee
to teach the course, so he took it on himself. With the addition
of the extra course, Saltman was teaching lower division biology
to over 600 students. He had a desperate need for teaching
assistants who, in the past, had always been graduate students.
The department, however, had already assigned all the available
26
graduate students that it had. Saltman personally recruited
several post doctoral fellows to assist him as TAs, but he still
needed additional help. Saltman then asked for and received
special permission from the academic senate to use a group of
undergraduate senior majors in biology who had done well in his
course as TAs along with the graduate students and post doctoral
fellows.
According to Saltman, the course was an inadvertent but
perfect experiment because the students were assigned randomly to
various TAs. At the end of the course, Saltman noticed an
interesting pattern. The students taught by the graduate student
TAs had average grades lower than those taught by post doctoral
fellows. The best average grades came from classes taught by the
undergraduate TAs who had the least amount of formal taught
knowledge.
Saltman investigated this finding by talking to both TAs and
students, and found that students taught by fellow undergraduates
felt those TAs were giving more time, effort and commitment to
the learning process of their peers. Students felt the graduate
students were much more concerned about getting their own
research done for their thesis.
The next year Saltman became Vice Chancellor of Academic
Affairs and helped push the extensive use of the best
undergraduates as TAs to compensate for the enormous number of
students they had to teach and the small number of graduate
students available. Saltman has become an impressive advocate
27
for peer teaching and collaborative learning efforts, believing
them to be to the advantage of both the students and the TAs. It
intensifies the learning process for students while at the same
time creating for the TA a love of teaching and a gratification
that comes from seeing fellow students learn. The experience
also builds the substantive knowledge of course material,
develops communication skills, builds confidence and provides
opportunities for leadership.
Typically, TAs will meet with the faculty at the start of
the quarter to discuss strategies and expectations. TAs usually
attend all lectures and have regular weekly meetings. These
meetings vary from just touching bases for a few minutes after
the lecture session to lengthier, regularly scheduled meetings
where problems and teaching strategies are discussed. TAs must
usually be available to students during regularly scheduled
office hours (two to three hours per week). TAs lead discussion
sections of the course and might also lead review sessions for
mid-term or final exams. They also help with grading of exams.
Prior to becoming a paid tutor/TA, however, almost all
individuals must perform the duties for one quarter while they
receive course credit and undergo training in pedagogy.
It should be noted that during the training program their
initial quarter, the tutor/TAs are receiving course credit, not
pay, and they are specifically excluded from the petition in this
28
case. The requested unit includes only those tutor/TAs who have
been hired into paid positions.w
The training is offered through three primary sources: A
course within the OASIS program known as TEP 116 11 ; courses
sponsored by the University's Center for Teacher Development
(CTD); or through training programs offered by individual
departments. It is only possible to take the training course
once for credit because repeating it would provide diminishing
returns.
All new OASIS tutors must take TEP 116. It is an upper
division four unit course taught within the OASIS program. The
course meets weekly and balances lectures and readings with the
opportunity to gain practical experience as a tutor. The course
content focuses upon both the teaching and learning process.
Class discussions include topics such as collaborative learning,
social issues in education, cultural issues, learning theory,
etc.
The course also includes a practicum assignment within the
OASIS program. As part of the practicum, participants engage in
supervised tutoring. They begin gradually accepting increasing
tutor duties toward the end of the course. The speed at which
10There was some evidence that a very small number of
departments do not require TAs to have completed a training
course for credit prior to being hired as a paid TA. They
apparently require training during the first quarter of
employment as a paid TA, but do not offer credit for the
training, nor do they consider it a prerequisite to being hired.
11The course was previously called TEP 196 and is referred to
as such by most of the witnesses.
29
they begin tutoring duties depends upon their skills and the
structure of the program to which they are assigned. For
example, in the OASIS Underground Tutoring Center, tutors might
start after a couple of weeks of observation, role playing and
feedback. In the writing program, however, tutors may wait until
the seventh or eighth week before they do any actual tutoring.
Participants in TEP 116 may also be videotaped and given feedback
about the video sessions by OASIS staff.
Training for TAs is available through workshops offered by
the CTD. Services provided by CTD include individual
consultations, workshops about teaching methods and feedback
through the use of videotaping, student questionnaires, classroom
observations and other methods. Workshops commonly include
topics such as cognitive strategies and student learning styles,
classroom management, cultural diversity, sexual harassment,
preparing instructional materials, fairness and objectivity in
grading, and dealing with problem students, among other issues.
At least three fourths of the departments at UCSD that utilize
undergraduate TAs have their staff trained by the CTD.
The third source of training are individual departments with
their own training programs. A good example is the program
required by the biology and chemistry departments. That training
is a series of pedagogy workshops run by Professor Gabriele
Weinhausen, conjunction th other facul Those enrolled in
the training are given four units of credit and are expected to
30
perform the full range of TA duties during the quarter in which
they are trained.
The training includes topics such as the duties and
responsibilities of TAs, conducting the first class, teaching a
lab course versus a lecture course with sections, questioning
skills, tension points in teaching, academic regulations, grading
strategies, cheating policies, sexual harassment, using
blackboards more effectively, etc.
The course includes regular weekly class meetings. Course
instructors will also observe at least one section discussion led
by each TA in order to give feedback to the TA. At the end of
the quarter, TAs are supposed to receive evaluations from
students in the section and the faculty member for whom they
work. Faculty evaluations, however, are not consistently given.
While it is expected that the training will enhance the
educational experience of the tutor/TAs themselves, the primary
reason for the training is to ensure a certain level of quality
in the instructional program offered to UCSD students. The
University wants the tutor/TAs to have a certain level of polish,
good communication and interpersonal skills, and substantive
knowledge. The University wants assurance that the tutor/TAs are
interacting with students in an appropriate manner. The training
is designed to help them become better tutors, not better
students.
According to Cecilia Ubilla, Coordinator of the Language
Program at OASIS, it is not part of her program's mission to
31
train the paid tutors. She expects them to be qualified when
they are hired. She testified:
Well, the goals are to serve the population
with highly trained personnel. Now if
the student tutors later decide . . that
they are stronger workers because they've
worked with us, we have no control over that
and it's not the goal of the University to
prepare them for any particular career.
We don't intend to prepare them to become
teachers or for any other profession. Our
main concern is how well they're working and
delivering services we are paying them for.
There are, in fact, several other programs at UCSD designed
specifically to prepare and credential those students seeking to
become teachers.
There is sharp disagreement among witnesses about the value
of the training. Numerous faculty witnesses such as Professors
Weinhausen, Saltman, and Cifarelli, among others, testified that
the training was essential preparation, not only for long-term
success as a tutor/TA, but also for short term survival. Without
the information and resources provided in the training, tutor/TAs
would be destined to make, and constantly repeat, common
mistakes. They would not only fail to effectively serve the
undergraduate student population they are supposed to be helping,
but their own learning experience would be significantly reduced.
Other witnesses, mostly tutor/TAs, testified that while they
may have found the issues relevant and/or interesting, they did
not gain a great deal from the t Still other tutor/TAs
testified that the training was of no value whatsoever. Scott
32
Penrose-Kafka, for example, testified that the class merely
included discussions about current events and that 11 it was
useless and a waste of time. 11 He was adamant that it offered
nothing relevant to his work as a tutor.
I believe there are three explanations for this discrepancy
in testimony about the value of the training. First, most
faculty members testifying about the value of the training have
both a greater breadth and depth of experience about how
pedagogical instruction might benefit tutor/TAs than do the
tutor/TAs themselves. Second, some of the tutor/TAs might not
have derived as much benefit from the training as others because
they already had experience either teaching or tutoring prior to
attending UCSD. Finally, some individuals appear to be closed
minded and unwilling to accept any new concepts and methods.
I find that the training provided through TEP 116, the CTD
program or the individual departmental TA training, such as that
offered in biology and chemistry, to be of immediate and long
term value to most tutor/TAs. To the extent that witnesses
testified that it was valueless, their testimony is found not to
be credible and is disregarded.
The training courses are not limited to those individuals
seeking paid positions. Some students take the course simply to
explore teaching as a career. Others take them because they
heard it was an easy upper division course, to refresh their
knowledge of certain subjects, to gain confidence, or to add
33
credentials to their resumes. Most, however, take the course in
order to be eligible for a paid position.
Some tutor/TAs who were originally motivated by the
possibility of a paid position do not necessarily continue on
into a paid position. Sometimes participants feel they have
obtained whatever learning they had been seeking from the
training course and do not feel a need or desire to continue
doing the work for pay. Others may not seek a paid position
because they do not like to teach. Some may not get a paid
position because they were not that competent and the University
is unwilling to hire them. Others might not seek a paid position
because their schedule does not permit that great of a time
commitment, or because they have a better job or other means of
support.
OASIS tutors are typically recruited through letters to all
upper division students with a 3.0 GPA or above, or word of
mouth. Each program within OASIS does its own interviewing and
selecting of students for both the training course and for paid
positions. TAs are typically recruited by faculty through
announcements to classes at the end of each quarter, job postings
and word of mouth.
Staffing within OASIS depends on the funding it receives and
the usage of each program by the general student population.
Staffing levels of TAs, are enrollment driven, just like readers.
In order to be hired into a paid tutor/TA position,
students typically must have completed a training course for
34
credit, have an overall GPA of 3.0 or better, and have taken and
received an A in the course or subject for which they will be
hired. These same criteria do not apply to non-students who
appear to be hired based upon availability and skill level.
Tutors/TAs expressed a broad range of career goals,
educational objectives for their time at UCSD, and motives for
seeking a tutor/TA position. Because they are primarily
undergraduates, their goals and objectives are, as a group,
somewhat unsettled. Many express the desire to go on to graduate
school or into the professions of medicine and law. Some want to
become researchers in industry. A few were interested in
academia. Typically, their specific educational objectives while
at UCSD are to successfully complete their program and obtain a
degree, and in doing so, be well credentialed for their next
step, be that graduate school or the work force. In this regard,
they are similar to readers.
Their specific motivations for seeking employment as
tutor/TAs were much broader than those of readers. While
generating income was a common theme, it was not as universal a
primary motive as it was for readers. Several tutors/TAs
expressed the desire to explore teaching as a profession or to
gain teaching skills to use in other professions. For example,
Roger Long, who hopes to become a medical doctor, was seeking to
gain teaching skills order to improve his effectiveness
educating future patients. Thomas Diller's long term goals were
to conduct research in the field of chemistry, but he had enjoyed
35
some teaching in the Navy. He was hoping his experience as a TA
might help him narrow his career goals. Others have been
motivated by a specific desire to work with certain professors,
either to gain specific knowledge from them or to increase their
chances of obtaining a good letter of recommendation for graduate
schools.
Experience as a tutor/TA is a mark of distinction well
thought of by those reviewing graduate school admissions.
Working as a tutor is a successful way of meeting faculty,
building credentials for a resume and detaining better letters of
recommendation. Faculty typically spend more time with TAs than
they do with readers. They get to know them personally and
faculty are better able to assess their skills for letters of
recommendation. TAs have the opportunity not only to stand out
academically, but they are also given the opportunity to
demonstrate leadership ability and teaching skills. This
additional information provides faculty members with a method of
distinguishing the TA from the mass of other students in contact
with the faculty member.
With an undergraduate student body so interested in going on
to professional or graduate schools, distinguishing letters of
recommendation are valuable currency. Professor Saltman writes
approximately 200 per year and states that he can write better
letters for his TAs than regular students in s classes.
Cecilia Ubilla also commonly writes many letters of
recommendation for the tutors she supervises at OASIS. She makes
36
it clear, however, that the tutors come to her for letters when
they need a letter of recommendation from their employer and not
just from a faculty member.
Another significant reason for seeking a tutor/TA position
was to gain mastery of the particular subject matter, either to
prepare for exams, or to gain breadth and depth of knowledge. It
seems to be almost universally accepted that one of the best ways
to learn material is to have to teach it to others. The proverb,
''to teach is to learn," was often quoted by witnesses. As
Professor Saltman put it, the fear of being humiliated and
looking stupid in front of a class of students is remarkable
motivation to learn the material well.
I therefore find that individuals seeking to be tutors/TAs
are motivated by several factors: paid employment to support
themselves, an opportunity to teach, an opportunity to work with
particular faculty, mastering particular subject areas and
improving credentials for graduate school.
As with readers, there are different pay rates for graduate
and undergraduate tutor/TAs. 12 Both graduate and undergraduate
rates are separated into group sessions and individual sessions.
Graduate students are paid $11.37 per hour for tutoring sessions
with individual students and $13.66 per hour for group tutoring
sessions. Undergraduates receive $8.75 per hour for individual
uThere is also an additional rate offered to post doctoral
tutors employed by the UCSD medical school for tutoring medical
students. Individuals employed in that position are not included
in the requested unit and are not relevant to this hearing.
37
sessions and $10.49 for group sessions. The group session rate
is used when the tutor works with three or more students in a
session. The difference in pay reflects the additional expertise
of graduate students and the additional effort required by group
sessions. Pay is not based upon the financial need of the
tutor/TA.
In the OASIS program, tutors are paid for hours worked. In
some departments, tutors/TAs are paid a set amount based upon the
hourly rate as a percentage of a full-time position.
Graduate students serving as tutors are eligible for two
additional benefits if they are appointed 25 percent or more of a
full-time position. The first is GSHIP health insurance. The
second is registration and educational fee remissions.
Undergraduates and non-student tutor/TAs do not receive benefits.
They are responsible for their own health insurance.and
registration and educational fees.
As with readers, tutors/TAs are urged not to over-commit
their time. Thus, most conflicts between job duties and the
students' own academic program are avoided. Tutors in the OASIS
program have more flexibility with their hours and therefore are
better able to avoid conflicts with their own studies than TAs.
Once TAs accept their position, however, they have committed to a
rigorous schedule of section meetings, office hours and
preparation time. When conflicts do occur between their
employment commitments and their own academic program, I find
38
that TAs will maintain their TA obligations at the expense of
their own coursework.
When either employment or academic disputes arise, they are
handled in the same manner as with readers. The vast majority
are handled informally between tutor/TAs and their supervisor or
faculty member. Assistance in resolving such disputes is
available from a number of sources. Provosts, deans, advisers,
and departmental staff all appear to be very willing to assist
conflicted individuals in resolving their disputes. At these
initial informal stages, disputes of both employment and academic
issues are treated identically.
If disputes are not resolved informally at these initial
levels, then more formal avenues are available. If the dispute
is employment related, the tutor/TAs may utilize the grievance
procedure outlined in APM 140 and PPM 230-5. If the dispute is
academic in nature, the process varies depending upon the
department or college where the dispute arises.
Non-students are employed when students are not available to
fill open positions. The hiring preferences for tutor/TAs are
the same as readers, i.e., graduate students are given first
preference, then undergraduate students, then non-students. A
significantly greater number of non-student tutor/TAs are hired
compared to non-student readers. For example, from fall 1993
through fall 1995 almost as many non-students were hired (173) as
graduate students (203). During that same period, there were 879
undergraduates in the tutor/TA position. Student employee
39
tutor/TAs and non-students are placed in different title codes
due to IRS administrative regulations.
As with readers, there is ample evidence that UCSD could not
fulfill its teaching mission without the use of undergraduate
tutor/TAs. Numerous University witnesses testified that
undergraduate TAs were essential. Professor Weinhausen testified
that UCSD had to rely on undergraduate TAs because of a 40
percent growth in the number of biology majors over the last 4
years. Provost Bond echoed the testimony that there just were
not enough graduate students to fill the TA needs and
undergraduates must be used. Professor Saltman was clear that he
would not have been able to teach his courses without the
assistance of undergraduate TAs. Provost Wulbert not only
testified that they were essential, but also that there was a
great financial advantage to the University in hiring them.
Oh, the undergraduate TAs are cheaper. We
hire them - - they cost less. There have
been enormous budget cutbacks That's an
issue. We're looking at costs more now than
we ever did before.
Even as far back as the 1970s, University officials realized
the essential nature of using tutor/TAs. In a memo from
Assistant Dean of Graduate Studies Jean Fort to Vice Chancellor
Javet, Fort acknowledged that the inability to use undergraduate
TAs "would, of course, have a severe impact on lower division
teaching at UCSD."
A few University witnesses testified that it might be
possible to do just as effective a job using all non-student
40
tutor/TA positions, but that was contradicted by several other
University witnesses. 13 For example, Cecilia Ubilla, Coordinator
of the Language Program at OASIS, testified that while she could
hire many French speaking individuals from the La Jolla
community, they are not trained in the dynamics of academic
programs, and would therefore never acquire the caliber she
requires. Several other witnesses, Saltman, Fort, and Bond, among
others, also testified about the unique benefits of
undergraduates being taught by peers. TAs have recently taken
the same course and received an A in the course. Undergraduate
TAs also share many other common University experiences which can
assist communications. Most witnesses testifying on this subject
indicated a belief that a collaborative learning environment
involving peers as teachers was much more effective than other
available alternatives.
Most graduate tutors are funded through the Graduate
Enrichment Program (GEP). The GEP is a small program
administered within the Office of Graduate Studies and Research
(OSGR). The primary purpose of the program is to fund ''academic
enrichment" projects for graduate students throughout UCSD.
Departments submit project proposals to OSGR, which in turn
determines the funding level of the grant it will provide. A
typical grant would be approximately $800. Although most of the
13While some witnesses suggested it might be possible to
utilize all non-students to perform tutor/TA functions, not a
single witness suggested the University could eliminate the
duties they perform without doing irreparable damage to the
instructional program.
41
funds expended have gone to graduate student salaries, program
guidelines specify that the primary purpose of the program is to
provide academic enrichment to students, not financial support.
A few examples of proposals that were funded were a visiting
scholars program where graduate students were polled as to whom
they would like to invite for a seminar series. Another was a
symposium where graduate students were provided the opportunity
to present their research to both faculty and peers. Another was
a series of faculty student seminars where faculty would discuss
their current research efforts. Another supported a film series
followed by faculty student discussion groups. One supported an
all-day conference on Cuba held in the Latin American Studies
Complex. Some supported social events involving faculty and
students. In the literature department, funds supported informal
discussion groups between faculty and students where faculty
presented their works in progress. Some grants funded tutoring
projects aimed at helping specific students prepare for
departmental exams or increase language proficiency in order to
speed up progress on the research for their dissertations.
It appears that a significant portion of the funding went to
graduate students' salaries in the tutor title for their time
spent coordinating these various programs.
Associates
Associates are graduate students hired to teach a course.
They are utilized in two primary ways. The largest number of
associates are employed in the Music Department where they give
42
individual or group lessons as a course entitled Music 32. Other
associates are employed by various departments, and have complete
autonomy for teaching a course. Associates typically have
advanced to candidacy and have full responsibility over the
course they teach. When teaching a course, their
responsibilities include, but are not limited to, selection of
textbooks and reading lists, preparation and delivery of
lectures, holding office hours, design of all course assignments,
mid-term and final exams and determination of grades. These
duties are identical to those of regular faculty when teaching a
course.
According to Dean Attiyeh, associates are:
[V]ery near completion of their degree
and are virtually qualified to accept a
regular faculty appointment anywhere, so they
are someone who is quite far along in their
professional training. They are also someone
who has had teaching experience before.
and we have pretty much restricted it to
people who have clearly demonstrated that
they are highly qualified to carry out this
institutional responsibility.
Provost Wulbert echoed Attiyeh's views stating that associates
are "the people we think absolutely can do the best teaching job
that we have available there."
Associates receive little, if any, supervision of their
work. If they ask for assistance and feedback from more senior
faculty, they are, however, able to get help. The amount of
guidance received seems to be directly related to whether or not
it is requested. Thus, while there is no requirement for any
supervision and most associates receive very little, the
43
opportunity does exist. Similar opportunities for help are
available for new faculty. Provost Wulbert has on six to ten
times sat in on lectures of new faculty and given them feedback
on their teaching skills. Wulbert testified, however, that he
gives more attention to associates than he would a new instructor
corning on staff. Last year, he sat in on the class of an
associate several times and reviewed all the associate's exams
and homework assignments.
The actual work performed by associates is indistinguishable
from that of lecturers or other faculty. During the development
of the position in the 1960s, both non-student lecturers and
student employees doing the work currently performed by
associates were placed in the title of acting instructor. When
the lecturers unit was created (Unit 18) that title was abandoned
throughout the UC system. All non-students were placed in the
lecturer position, and at least at UCSD, student employees
teaching a course were placed in the associate position. 14
Gary Gillespie has been in the unique position of being both
an associate and a lecturer at UCSD. Gillespie testified:
There was no difference to me in being an
Associate or a Lecturer. I had complete
freedom to do what I wanted to do. . I
designed the whole course myself. . My job
was to keep the students happy and I needed
to prepare them for the following courses, so
uone associate testified that he was told he could not be
hired as an associate as long as he was a registered student.
According to that witness, he therefore did not register that
quarter. I believe this testimony was either mistaken or the
situation was an aberration. All other testimony clearly
supports a finding that associates must be registered students.
44
they needed to basically meet the
prerequisite and they had to be happy. They
didn't want students complaining about this
or that, so under those guidelines, I was
able to, you know, create the whole course
myself.
Question: As a lecturer?
Answer: As a lecturer, as an associate in the summer
and then as a lecturer in the Fall.
When asked whether there were any differences between
associates and lecturers, Professor Williams responded:
Yes. The lecturer position requires a Ph.D,
I believe, and so associates are graduate
students who do not yet have Ph.Ds.
Associates appear in the course catalogs in a matter
indistinguishable from other faculty. Students receive the same
credit for courses taught by associates and faculty.
The largest employer of associates is the Music Department
where associates teach Music 32. From fall 1993 through fall
1994, the Music Department employed 34 associates. During that
same period, only six other departments employed more than one
associate (political science and theater employed two, literature
three, math four, philosophy six and sociology seven.)
All associates in the Music Department have expertise on the
instruments they are teaching and most, if not 1, appear to
have extensive teaching experience. For example, Patty Cudd had
her own private students for the past 12 years. According to
Cudd, the teaching was very s lar. David Savage had more than
20 years of teaching experience with private clients prior to
teaching Music 32. He has continued his private teaching
45
practice while also teaching Music 32. He does not distinguish
between Music 32 or private students. He uses the same teaching
techniques for both. Even on his job applications, he lists
teaching, but does not distinguish between private students and
UCSD students.
Although there are many associates in the Music Department
who seek careers as performing musicians, most associates have as
a career goal to become teachers, preferably in higher education.
To that end, their educational objectives are to obtain a degree
and be well credentialed for the job market, with both marketable
skills and an impressive curriculum vitae. Employment as an
associate can provide individuals with both experience and
credentials. While some individuals have other higher education
teaching experience, such as in local community colleges or at
San Diego State University, for some associates it is the most
significant teaching responsibility they have had to date.
Selection as an associate is a recognition of a certain skill
level that may be important to future employers. Employment as
an associate also provides income for the associate.
I therefore find that associates are motivated to take the
associate job for three main reasons; to build their teaching
skills and gain teaching experience, to add teaching experience
to their curriculum vitaes, and to generate income.
The number of potential associate positions is determined by
undergraduate enrollment and availability of faculty. Lea
Hubbard was selected as an associate when the professor scheduled
46
to teach the course left for a post doctoral position. Hubbard
was a logical choice because the course material was related to
her dissertation subject, and she knew the material. When Gary
Gillespie first interviewed, it was for a lecturer position upon
the retirement of a lecturer. Because he was a graduate student
at UCSD, the department told him he would have to be hired as an
associate, rather than a lecturer. Laura Miller took her job as
an associate because the chair asked her to teach the course.
John Putman was asked to be an associate when the professor
teaching the course had dropped out at the beginning of the
quarter. The chair asked him to take over the class due to his
expertise with the material.
In the Music Department, assignments are made in order to
fulfill the need to teach undergraduates certain instruments.
Selection is also somewhat influenced by a faculty ranking of
graduate students based upon factors such as grade point average,
activity within the department, completion of certain classes,
etc.
Associates receive the same course evaluation by the
students as do all other faculty. They do not receive any other
formal evaluations by any supervisor.
Of the many associates who testified, only one mentioned she
was assisted as an associate by a mentor relationship. Lea
Hubbard testified that she considered several members of her
dissertation committee to be mentors. When she was offered a job
as an associate, she went to several of them and asked for help.
47
They responded with incredible support according to Hubbard.
Hubbard indicated that the same individuals were also very
helpful to her in her teaching at a local community college.
The only other associate testifying about a mentor
relationship was David Savage. Savage had three teachers he
would consider mentors and none of them were associated with
UCSD. Two of them were in Los Angeles and one of them was in
Mexico. He sought them out as teachers, traveled to them,
studied with them and developed his pedagogy based upon their
teaching.
Most associates indicated that the teaching experience was
very valuable for them. Patty Cudd testified that teaching
percussion helped her in her own performance because she had to
think about things about why she moved her hands in the way she
does. Hubbard testified that she learned a great deal about how
to teach, improved her credentials on her resume, learned the
material better, and made some money. Hubbard did not
distinguish her teaching at the community college from her
teaching at UCSD. She prepared the same for both classes. John
Putman said that any experience in front of students is helpful,
but he would not distinguish between s experience as an
associate from his experience as a faculty member at San Diego
State University or local community colleges. David Savage
testified in as lar manner. He felt he learned from teaching
all of his students, but made no distinction between his UCSD
music students and his private students.
48
A couple of associates also testified about a downside of
accepting an associate position. Both Miller and Putman
testified that working as an associate slowed progress on their
own dissertation research and writing. According to Putman, he
was too busy writing lectures, administering exams and grading
papers to do any significant writing of his own. According to
Miller, her first experience as an associate took up most of her
time. Although less time consuming the second time it still took
the majority of her time. Her time spent as an associate will
cause her to take longer to complete her dissertation.
In the Music Department, associates are paid 3 percent of an
FTE for each student they are assigned. Therefore, an associate
with three students would receive a 9 percent appointment. One
assigned six students would receive an 18 percent appointment.
This is the identical rate paid to non-student lecturers also
teaching Music 32.
In departments other than music, an associate teaching a
course is considered a 50 percent appointment. The associate
would also receive GSHIP and fee remissions. If a lecturer were
hired to teach the same course, the lecturer would be hired at a
33 percent appointment and would not receive any benefits.
Therefore, although a lecturer's pay is at a higher rate than
that of an associate, the cost to the University for hiring an
associate is greater than hiring a lecturer to teach an
individual course.
49
According to Provost Wulbert, if all the University cared
about was getting classes taught, it would probably be more
effective to use lecturers rather than associates. A large pool
of community college instructors known as "freeway flyers" would
offer undergraduate students consistency in teaching. According
to Wulbert, each new group of associates have to be trained and a
certain amount of mistakes occur each time. Those might be
avoided by using lecturers instead of associates.
Indicia of Student and Employee Status
Student employees in all the positions in dispute are
required to perform all the functions, fill out all the paperwork
and complete all the course requirements as all other students.
They also fill out employment forms, tax forms, timesheets, etc.,
like other employees.
Mentor Issues
Mentoring is a well recognized aspect of graduate education
programs in the United States. It generally reflects a
relationship that is significantly more important than simply
giving advice, answering questions or writing letters of
recommendation. In the context of this record, it denotes a
relationship where a faculty member will take a graduate student
or a junior colleague under his or her wing and offer intense
collegial advice about issues including, but not limited to, the
student's educational goals, research goals and methods, career
objectives and opportunities, and the student's mastery of
subject matters. Mentors will often go well beyond writing
50
letters of recommendation and will more actively help graduates
in their search for employment. Mentors often remain available
to the student for guidance long beyond the time period the two
individuals may be in a mentor student relationship.
Dean Attiyeh testified that UCSD has tried to create
numerous opportunities for developing undergraduate mentoring
relationships. For example, UCSD created freshman seminars where
a faculty member would give an informal seminar on some subject
of interest to the faculty member. An example might be a
professor of chemical engineering teaching a class on how a
refrigerator works, or a class regarding the faculty member 1 s
particular area of research. The objective is to create the
opportunity for closer student faculty ties of a more personal
nature than might ordinarily be available.
Vice Chancellor Watson testified about a special
undergraduate research program where faculty can identify
students whose research papers or course papers are particularly
good. Faculty can nominate the student to make presentations at
undergraduate research conferences, thus providing opportunities
for additional personal contact between faculty and student.
Audrey Littlefield, Assistant Dean for Graduate Studies and
Research, testified that some research fellowships actually
require that a mentor be appointed and provided to the student to
give guidance regarding research. Professor Saltman described a
sense of collegiality that develops between himself and the TAs
working for him.
51
Numerous University witnesses testified about the importance
of the mentor relationship for both graduate and undergraduate
students and their fear that the process would be undermined by
collective bargaining. Dean Duggan testified that mentor
relationships are primarily between Ph.D. candidates and their
dissertation committee members, although some mentoring can take
place within numerous other student faculty relationships. He
believes that a good mentoring relationship is the most important
factor to successful completion of a Ph.D. program. Duggan
believes that although not always the case, union representation
of student employees could endanger the mentor relationship. An
example he gave was when graduate students went out on strike in
support of the Association of Graduate Student Employees (AGSE)
seeking recognition at the Berkeley campus in 1992. According to
Duggan, many faculty were very unhappy at having to take sides in
the dispute. Some supported recognition of the union and others
were against it. Some faculty were also quite upset at having to
teach sections that had usually been taught by student employees.
Duggan also believed it was equally true that many student
employees felt resentment towards faculty for not supporting the
strike. The bad feelings on both sides caused disillusionment
and strain on the faculty student relationship.
During the strike, Duggan, who was the University
spokesperson at the time, was on a dissertation committee of Andy
Kahl, an AGSE spokesperson. The strike created a strain in their
relationship. However, their relationship continued after the
52
strike and Duggan continued reading Kahl's dissertation chapters.
Duggan felt it was up to the two of them to work through the
strain created by the strike and that they were successful in
doing so.
Dr. Ellen Switkes testified that it is very likely that a
student's thesis adviser could also be that student's supervisor.
However, this is not supported by the record. Quite the opposite
is true. The record reflects that it is very rare that
individuals will be in both an employee-supervisor relationship
and a student-faculty mentor relationship at the same time.
According to Switkes, the mentor relationship could be disrupted
if faculty were limited in any way in their hiring preferences of
student academic employees. Switkes worries that collective
bargaining "could disrupt the fluidity of the student faculty
mentor relationship by hardening the ways in which students and
faculty work together."
Part-Time and Intermittent Employee Issues
University experts testified that in their opinion
representation of part-time or intermittent employees is
difficult due to turnover and lack of continuity. Union
witnesses, however, offered examples where part-time or
intermittent employees such as grocery clerks, have been
successfully represented by unions.
53
Grievance Issues
The vast majority of disputes involving student employees,
both employment related and academic related, are settled within
departments through informal discussions. Student employees and
faculty supervisors are encouraged to resolve matters at the
lowest possible level through collaborative and informal efforts.
Student employees may also enlist the advice and assistance of
their faculty advisers, department chairs, provosts, and deans,
if matters are not resolved between the student employee and the
faculty member or supervisor.
If employment related disputes are not resolved informally,
a grievance may be filed. The grievance process for employment
related grievances is set forth in the UCSD Policy and Procedure
Manual (PPM 230-5) and is consistent with the University 1 s non
senate academic appointee grievance policy set forth in APM 140.
Student academic appointees are eligible to
grieve a matter related to their assignments
in the Teaching Assistant, Research
Assistant, Reader and Tutor titles only.
Student complaints pertaining to matters of
academic standing or to non-academic matters
(e.g., discrimination) are handled through
applicable student grievance procedures.
The grievance procedure provides a multi-step process
starting with informal review and proceeding through a formal
hearing process. There are specific timelines applicable at each
step of the process.
If the grievance is not resolved informally at Step I within
30 days, it can be appealed to Step II, where the grievance is
reviewed by the appropriate department head or dean, and a
54
written response is issued by the University. If the grievance
is not resolved at Step II, it may be appealed to either Step III
(administrative consideration) or Step IV (hearing consideration)
but not both. The Vice Chancellor, Academic Affairs determines
whether Step III or Step IV is the appropriate route for appeal.
At Step III (administrative appeal), the grievance is
reviewed by the chancellor's designee and a written decision is
issued.
If the subject of the grievance15 is appropriate for Step
IV, the grievant may elect to have the grievance heard by either
a University hearing officer (appointed by the chancellor's
designee), a three-member University hearing committee (each side
selects one member and they, in turn, select a third), or a non
University hearing officer (selected by the parties off lists
provided by the American Arbitration Association).
Both the grievant and the University may be represented
throughout the process. A record of the hearing is either
transcribed or recorded. Both sides have the opportunity to call
and cross-examine witnesses and present documentary evidence. A
statement of findings and recommendations is issued by the
hearing officer or hearing committee and is forwarded to the
chancellor or chancellor's designee. The procedure limits the
~The following subjects are appropriate for a Step IV
hearing: Nondiscrimination, Layoff and Involuntary Reduction in
Time, Personnel Records/Privacy, Holidays,Vacation, Sick Leave
Corrective Action (Censure, Suspension, Demotion), Dismissal,
Reprisal, and Procedural Irregularity in the Personnel Review
Process.
55
authority of the hearing officer or committee from exercising
academic judgment. The chancellor may adopt, modify or reject the
findings and recommendations. However, if modified or rejected,
reasons must be given.
The process also specifically states that:
The use of this policy shall not be
discouraged by the University by any means,
either direct or indirect.
That admonition is not heeded in some cases, however, as
University witnesses testified that they actively steer students
away from using the grievance process and into the student's
academics appeals process. For example, Dr. Ellen Switkes
testified:
. students are not excluded from using
that process. In other words the process,
unlike some other policies in the APM, does
not say students may not use this policy.
However, my office has for many years and
continues to advise that we can't think of
any appeals or grievances that should be
allowed under that policy from student
employees. We advise that all student
grievances and appeals get handled through
the student appeals mechanism and not through
the employment appeals mechanism.
Switkes urges that such a grievance procedure not be used by
student employees because she fears that any process having the
potential to formally find a wrongdoing by a faculty member, or
one which could lead to an order against a faculty member, could
lead to retribution by that faculty member against the student
employee grievant. Thus, according to Switkes, even though the
faculty member may have been completely in the wrong and a
terrible grievance might be redressed, it could ultimately be
56
damaging to the student employee grievant because faculty
advisers and students are tied together for their professional
life, and professors can exercise great power over students.
Dr. Judith Craig, Associate Dean at the University of
Wisconsin-Madison, supported Switkes' testimony that any
grievance process for student employees is problematic because of
the potential of academic retaliation by faculty. Craig opposes
representation for student employees because she feels union
involvement creates a more adversarial relationship. Craig
testified as follows:
I think that it is much better, it's more
productive and it tends to resolve issues
better and faster if the union is not
involved. When the union is involved, I
think an adversarial tone comes into the
situation that is counter-productive.
Craig also fears that a grievance process is problematic
because arbitrators might involve themselves in academic issues
and faculty members might avoid taking action, which was
appropriate for them to take, simply out of fear that a grievance
might be filed.
Dean Littlefield also testified that allowing students to be
represented makes the process more formal and hampers the
parties' ability to settle a dispute in a collaborative manner.
Littlefield referred to two instances where students had been
accused of academic dishonesty. They both chose to be
represented and Littlefield felt, as a result, the process did
not work as well.
57
The student brought in an attorney, and as
soon as that happened, the faculty and
department sort of backed away and decided
that they weren't that interested in
collaborating because the student was legally
represented in this endeavor.
These two cases were, however, the only two such cases
Littlefield had experienced since she came to UCSD in 1979.
Although she has referred students to PPM 230-5 when they have
disputes regarding strictly employment matters, she has only
actually been involved in processing one or two grievances under
230-5 during her tenure at UCSD. Littlefield has never been
involved in a grievance filed pursuant to a collective bargaining
agreement, and she acknowledges that the right to file a
grievance does not limit the parties' ability to settle the
dispute informally.
Littlefield's experience is that most often disputes
involving student employees are tied to academic issues.
According to Littlefield, while disputes rarely involve only
employment issues, there are cases, such as denial of sick leave
or assignment of too many hours, that do seem strictly employment
related.
The evidence regarding grievances at other universities has
been mixed. Union witnesses generally testified that grievance
procedures provide an effective mechanism for employees to
address concerns. Many said that such procedures tend to
depersonalize the issues raised, attacking problems and not
people. Practically every University witness who has been
involved in grievance processing convincingly disputed the idea
58
that a grievance process depersonalizes complaints raised by
student employees.
A number of witnesses testified about grievance experiences
at UC Berkeley. Dean Duggan does not believe that formal
procedures, regardless of the nature of the substantive issues,
tend to depersonalize conflicts. He believes that any time that
individuals are challenged, called on the carpet, or embarrassed,
they tend to get defensive. Duggan's experience at UC Berkeley
leads him to believe that union representation tends to make
students think of faculty as a monolithic institutional body
rather than as individuals. Duggan believes that conciliation is
more difficult because faculty see themselves being perceived by
students as members of a class, rather than individuals. This,
in turn, leads to faculty defensiveness. The same can be said of
other processes available to students however. In the graduate
student appeal process at UC Berkeley, where academic conflicts
may be raised, students have the right to a hearing and may be
represented. If the student is represented by a lawyer, then so
is the University, and the adversarial nature of the dispute is
often ratcheted up to another level.
Duggan also testified about two cases at UC Berkeley where
grievances were filed by student employees against their mentors.
In one case there was no erosion of the mentor relationship and
the second case, the personal relationship deteriorated.
Duggan clearly prefers to resolve the disputes before they
get to a formal appeals process, whether it is academic or
59
employment related. Approximately 80 percent of the disputes
coming to Duggan are resolved informally. According to Duggan,
however, most cases that get to the actual formal appeals process
are cases that are just too difficult from the start to resolve
any other way.
Debra Harrington, Manager of Labor Relations at UC Berkeley,
testified that other processes, such as bringing disputes before
the graduate council in a manner similar to academic disputes
would be less confrontational because it is not a standard
evidentiary process and does not necessarily involve having a
faculty member come in and testify. Harrington believed such a
process would be more effective because it is difficult to
separate employment and academic issues and the graduate council
would have the ability to look at the total relationship.
Mary Ann Massenburg, International Representative with the
United Automobile, Aerospace and Agricultural Implement Workers
of America (UAW), testified that the University's concerns about
arbitrators intruding into academic judgments via the grievance
process can be dealt with in a manner similar to other
universities and other industries, where related issues have
arisen. Massenburg cited examples of the UAW representing
attorneys, where the parties have successfully dealt with
employer concerns about arbitrators making judgements regarding
legal expertise, or with writers where employers want to maintain
sole discretion over editorial content and competence matters, or
artists where the concern is over creative differences.
60
Massenburg also testified that employment disputes over
payroll processing, workload, emergency loans, pay,
classification, termination, and layoff have been resolved
through the use of both informal and formal processes of APM 140
without any adverse impact on student employees. In many
instances, the outcomes of the grievance process have been the
resolution of conflicted situations which have been acceptable to
both sides.
Dr. Steadman Upham, Dean of the Graduate School and Vice
Provost of the University of Oregon, testified that under current
leadership, they are experiencing relative labor peace. Their
labor management relationship, however, like any bargaining
relationship, evolves depending upon the leadership of both
parties; sometimes good, sometimes not so good. Dean Upham
expressed his concern that grievances are accelerated prior to
negotiations as a pressure tactic and that grievances have not
been settled at the lowest possible levels. He believes that the
union uses individual grievances as a possible way to build
solidarity for bargaining issues.
It is of great concern to Upham that an arbitrator might
assert binding authority over academic decisions. It appears
however, that the authority of arbitrators has not been that
great of a problem to date. No grievances have gone to
arbitration since Upham has been Dean. In the history of the
bargaining unit, only two grievances have ever gone to
arbitration; one on dues deductions which was decided in favor of
61
the union and one on severance pay which was decided in favor the
University. Upham cited solutions reached through the grievance
process which were compromises designed to meet the key interests
of both parties. Upham also cited several grievances where the
University prevailed by simply maintaining its position that the
grievance involved rights reserved to the University.
Diane Rau, a union representative from the University of
Oregon, testified that grievances were often settled informally
at the lowest possible levels. She gave numerous specific
examples of employment related grievances being settled. Issues
such as personnel files, evaluation processes, assignment of pay
levels, payroll issues, work environm~nt, office equipment and
supplies, use of telephones, and safety issues were settled using
both informal and formal grievance processes within the
collective bargaining agreement. According to Rau, neither the
processes used, nor the outcomes, had any negative effect on unit
members' ability to operate freely within their academic
environment. She testified that most disputes are resolved
informally and typically very quickly. She may not even hear
about them when they are resolved. They are often legitimate
concerns which are addressed promptly, with no further action or
discussion.
Occasionally, however, grievances can damage the student
facul relationship. Dr. Paul Lehman, an Associate Dean at the
University of Michigan, gave an example where a student employee
felt that her grievance was against the University, a huge
62
impersonal institution. When it came time to try to resolve the
grievance, however, it became clear that the grievance was aimed
at one particular faculty member, who happened to be a professor
within the grievant's major.
According to Lehman, the informal conversations at Step I of
the grievance procedure were perceived as a casual inquiry by the
professor rather than a grievance. When the professor received
the written grievance, the professor became "an emotional basket
case." Lehman assured the professor that the grievance was a
routine procedure that the student employee had a right to file
under the terms of the contract, and that the professor should
not take it personally. Nevertheless, the professor was in
Lehman's office several times in tears over the grievance.
Lehman had no knowledge about the state of the relationship
between the grievant and the professor prior to the grievance,
but after the grievance, it deteriorated rapidly to the point
where the student employee left the University of Michigan to
finish a degree program elsewhere.
Dr. Judith Craig, from the University of Wisconsin, believed
that contracts providing for grievance mechanisms escalated
issues to the highest levels very rapidly. Craig believed there
was very little effort made to resolve issues informally. She
also believed that the union would increase the number of
grievances order to build support for negotiations when
contracts were coming up for renewal.
63
Dr. Alice Audie-Figueroa, Assistant Director of the Research
Department of the UAW, was formerly a job steward for the
Teaching Assistants Association at the University of Wisconsin,
Madison. While there, she processed a number of grievances and
found having a process for resolving disputes was helpful. In
contrast to the testimony of Dr. Craig, she also felt it was
helpful to grievants to be represented. Most of the grievances
she processed were resolved at the lowest levels within the
department. In a few cases regarding workload, the information
the parties had available was insufficient to make informed
decisions. The union and the University agreed that for the next
semester, TAs would keep careful logs of their assignments and
hours. The parties discovered there were clear inconsistencies
among faculty about expectations and responsibilities which led
to inconsistent assignments. These collaborative efforts helped
to resolve the dispute.
Nancy DeProsse was a UAW representative at the University of
Massachusetts at Amhurst. Both the university and the union
emphasize informal grievance resolution. During her tenure,
approximately 30 to 40 grievances covering a wide range of issues
have been resolved, almost all of them at the first informal
step. Only one or two have gone to Step II and only one has gone
to arbitration. Sometimes the parties will get the grievant and
the faculty member together to resolve the issue and sometimes
the parties will involve the department head. She testified that
the grievance process has not created any detrimental effect to
64
the relationships between student employees and faculty members.
In only one instance were the parties unable to resolve a student
employee faculty conflict. In that case they were able to have
the student employee's job moved to another location with a
different faculty supervisor. The conflict between the student
employee and the original faculty member preceded the grievance
and the grievance process was able to deal with the conflict, not
exacerbate it.
Dr. Daniel Julius, Associate Vice President for Academic
Affairs and Director, National Center for Employment Studies at
the University of San Francisco, testified that grievances in a
collective bargaining setting can be particularly troublesome
because arbitrators may interfere with academic issues. Julius
believes it is likely that arbitrators may assert authority over
issues such as tenure decisions or the awarding of grades.
The following very briefly reflects some of the grievancee
processes included in other collective bargaining agreements
involving student employees, which were offered into evidence at
the hearing. They all are multi-step processes beginning with
some form of informal resolution discussion and culminating in
final and binding arbitration. Both parties have the right to be
represented at all stages of the process. A record is usually
made of the proceedings and parties are entitled to both call and
cross-examine witnesses as well as offer documentary evidence.
The collective bargaining agreement between the University
of Michigan and the Graduate Employees Organization, AFL-CIO
65
Local 3550 includes informal discussions at Step I and ends in
final and binding arbitration at Step IV.
At the University of Wisconsin, Milwaukee, the collective
bargaining agreement between the State of Wisconsin and the
Milwaukee Graduate Assistants Association provides a grievance
process beginning with informal discussions at Step I and ending
in final and binding arbitration at Step IV. Allegations of
retaliation based on the use of the grievance process are
specifically deferred to the Wisconsin Employment Relations
Commission. The termination of probationary employees is also
not subject to the grievance process. The parties have agreed to
meet whenever necessary outside the grievance and collective
bargaining procedures in order to share information and concerns,
and to resolve matters concerning the administration of the
contract.
At the University of Wisconsin, Madison, the collective
bargaining agreement between the State of Wisconsin and the
Teaching Assistants Association, is very similar to the
University of Wisconsin, Milwaukee collective bargaining
agreement, except that a grievance may be filed by either the
union or the employer. When the grievance is denied entirely,
the fees and expenses of the arbitrator are borne entirely by the
party initiating the grievance. When a partial decision is
issued, the arbitrator allocates expenses. At Madison, the union
management meetings are regularly scheduled each month in an
66
effort to share information and concerns, and discuss
administration of the agreement.
The collective bargaining agreement between the State
University system of Florida and the Graduate Assistants United
(United Faculty of Florida) provides for informal discussions
prior to a grievance being filed and leads to final and binding
arbitration at Step IV. Arbitrators are specifically precluded
from reviewing supervisory exercises of discretion.
The collective bargaining agreement between the University
of Massachusetts at Amhurst and the Graduate Employee
Organization Local 2322, UAW, includes a grievance procedure
starting with pre-grievance informal discussions and ending in
final and binding arbitration at Step III. It includes the
following limitations to the authority of the arbitrator:
Furthermore, the arbitrator shall be without
authority to consider or render decisions
concerning any academic matters or any aspect
of a GEO member's status as a student.
The Memorandum of Understanding between the State of New
York and the Graduate Student Employee Union, Communication
Workers of America, Local 1188, provides for binding arbitration
for five types of grievances. It specifically is not applicable
to actions taken by the employer regarding academic matters.
Fees and expenses are paid by the losing party.
At the University of Oregon, the collective bargaining
agreement with the Graduate Teaching Fellows Federation (AFT
Local 3544, AFL-CIO) provides that grievances may be filed by
individual employees, the union, or the university. The parties
67
also negotiated limitations on the arbitrator's authority
regarding academic judgements, including the following:
The arbitrator shall have no authority to
hear or decide any issue or grievance
relating to any academic decision or judgment
concerning the member as a student .
The arbitrator shall have no authority to
make a decision which is contrary to the
academic policies and academic regulations of
the University.
The parties also agreed that the union and the designee of
the president of the university shall meet at the request of
either party to discuss matters pertinent to the implementation
or administration of the contract. Those meetings are not for
negotiations, but rather for the purpose of discussing collective
bargaining issues or any other issues that are of concern to the
parties.
Information Flow
Several witnesses called by the Petitioner testified about
how unions gather information from members in their role as the
exclusive representative. Typically, members are surveyed to
determine issues and concerns. Bargaining notes are kept to be
available to successor bargaining teams in an effort to build
continuity. Bargaining teams are selected in an effort to
balance the interests of bargaining unit members. Job stewards
are also selected in an effort to make representation available
to unit members.
Several collective bargaining agreements, such as those
mentioned above from the University of Wisconsin at Madison and
68
Milwaukee and the University of Oregon, also provide for special
processes outside the grievance and collective bargaining
procedures for mutually sharing information and concerns among
the parties. There was testimony that these information sharing
meetings were successful at heading off potential problems.
Other University Academic Units
Several other academic units exist within the University
system. There is a faculty unit at UC Santa Cruz represented by
the Santa Cruz Faculty Association, a systemwide unit of
professional librarians (Unit 17) represented by the University
Federation of Librarians, University Council-American Federation
of Teachers and a systemwide unit of lecturers in the non
academic senate instructional unit (Unit 18) represented by
University Council-American Federation of Teachers, AFL-CIO.
In each of these units, the parties have negotiated
collective bargaining agreements. The collective bargaining
agreements contain some unique provisions to accommodate the
particular interests of the parties. For example, at UC Santa
Cruz, the parties agreed to defer to a wide range of existing
University policy as part of their contract. The librarian
contract has similar provisions which defer issues to other
longstanding University policies, thus excluding them from the
grievance processes of the contract.
69
During the pendency of the appeal in the AGSE16 case, the
University and AGSE engaged in a non-HEERA representation
process. In August 1989, in an effort to limit the University's
potential remedial liability if the AGSE decision was reversed on
appeal, and to avoid additional strikes at the start of the
school year, the University and AGSE entered into an agreement
which became known as the Interim Agreement.
The Interim Agreement provided that the University would
meet with AGSE in good faith, on a regular basis at reasonable
times, to discuss issues related to terms and conditions of
employment of AGSE's membership. As part of the agreement, the
University agreed to provide AGSE with payroll dues deductions
and provide an option for dependent health care coverage at the
Berkeley campus. AGSE agreed to a no-strike clause for the
duration of the agreement. The terms of the agreement also
required ratification by the AGSE membership. The parties stated
in the document that the agreement did not confer rights or
obligations under the HEERA and that the agreement expired upon
final determination in the AGSE decision.
There is conflicting testimony about the negotiating process
and rights provided in the Interim Agreement. It is, however,
clear that the parties did meet in an effort to resolve problems
of a collective bargaining nature which were of concern to the
16Association of Graduate Student Employees I District 65,
UAW v. Public Employment Relations Board; The Regents of the
University of California) (1992) 6 Cal.App.4th 1133 [8
Cal. Rptr. 2d 275] (AGSE)
70
parties. Both sides had negotiating teams and they exchanged
proposals on various issues and reached agreements. When they
reached agreements, they were reduced to writing and became
enforceable policy. These final agreements, however, were issued
by the University as University policy and were not mutually
signed as contract provisions.
AGSE is currently the exclusive representative of a unit of
readers, tutors, acting instructors, nursery school attendants,
and community teaching fellows at UC Berkeley. During the AGSE
hearing in 1985, the University stipulated that readers, tutors,
and acting instructors were employees as defined by the Act, and
therefore, entitled to rights guaranteed by HEERA.
The parties have been engaged in bargaining for an initial
contract since late 1993. The parties have negotiated over a
full range of bargaining subjects and have reached agreement on a
number of issues. Progress toward a first contract, however, has
been very slow. Negotiations have been stalled, to some extent,
over disputes in unit makeup. 17
The tone of negotiations has been described by both parties
as mixed. Debra Harrington described negotiations as sometimes
quite antagonistic, and sometimes fairly cordial. She says there
have been times when both parties have taken strong positions in
nAfter the representation hearing, but prior to the
representation election, the University stopped using the title,
acting instructor, and placed all such employees into the title
of graduate student instructor (GSI) which had been excluded from
coverage under the Act. There is also a dispute about whether
learning skills counselors are "tutors" within the unit
description.
71
negotiations. Mary Ann Massenburg testified that the
negotiations have basically the same atmosphere and tone as many
other negotiations in which she has participated. She describes
them as generally civil, sometimes humorous, and sometimes
argumentative. Massenburg noted that the large University
bureaucracy sometimes makes the decision making process more
cumbersome for the employer, but otherwise negotiations are
similar to other public sector bargaining experiences.
On some issues, the University has taken a strong stand to
avoid any infringement upon the University's academic judgement
and discretion. For example, the parties have spent a great deal
of time discussing issues regarding an arbitrator's authority to
make academic judgments. The parties have reached partial
agreement on the arbitrability of some issues. While the parties
differ on the progress of negotiations, management feeling less
progress is being made and the union believing more progress has
been made, they have reached some agreements, solved some
problems, and hit other stumbling blocks that they are still
working to resolve.
Over the years, the University has been subjected to a
number of strikes from student employee groups. At UC Berkeley
there have been strikes in May of 1989, and November and December
of 1992. At UC Santa Cruz there have been two student employee
strikes. There have also been strikes at UCLA and UCSD. 1 of
these strikes have been recognition strikes. None occurred
during a formal bargaining relationship.
72
Credibility Findings
In making these findings of fact, I have weighed the
contradictory testimony of many witnesses. Several experts were
called to offer opinion testimony about the second prong of
subsection (f). I generally find that those experts called by
the Petitioner were more credible, for purposes of this hearing,
than those called by the University. The experience of
Petitioner's experts seem to have either both more breadth and
depth, or was more directly related to the issues in dispute in
this case.
Petitioner's expert, Dr. David Hecker, Assistant President
of the Metro Detroit AFL-CIO, had direct negotiating experience
involving student employees, combined with extensive training and
academic expertise in the field. His testimony did not appear to
be overstated. He was able to support his opinions with specific
facts and examples. His direct testimony and cross-examination
were also internally consistent.
Dr. Alice Audi-Figueroa's expertise is strong in the area of
contract analysis. She is Assistant Director of Research for the
United Auto Workers and is a resource for local bargaining units
on a wide range of collective bargaining issues. In her
testimony she was able to clearly articulate the basis for her
opinions and support them with numerous examples and helpful
analysis. Her direct and cross-examinations were also internal
consistent.
73
University witness, Dr. Daniel Julius, has tremendous
credentials as an expert in collective bargaining in higher
education. He has negotiated at least 25 collective bargaining
agreements in higher education and has authored 5 books and
numerous articles on many collective bargaining subjects.
However, his wealth of experience does not include any
negotiations involving units of student employees. Most of his
information regarding student employee negotiations was obtained
second hand. As well as being primarily hearsay, his testimony
suffers from excessive generalities and is undermined by
inaccuracies in specific examples cited. For example, Dr.
Julius' testimony about the University of Oregon had
inconsistencies with that of Dean Upham from the University of
Oregon. Additionally, Dr. Julius stated as a fact that at the
University of Oregon, the parties reached agreement to limit the
amount of time one could be a graduate student to seven years.
This was offered as an example of a conflict between maintaining
bargaining unit status and maintaining good academic standing.
On cross-examination, however, he was unable to find that
provision in the Oregon collective bargaining agreement and
admitted it was only a management proposal. Julius was incorrect
about the number of collective bargaining agreements negotiated
at State University of New York (SUNY) and admitted on cross
examination that he has not read any of the SUNY proposals or
given SUNY any input. His discussions have been limited to
74
strategic issues. Such examples undermine the credibility of
this witness' opinion testimony.
Another University expert witness who did not suffer from
lack of specific knowledge of student employee negotiations was
Dr. Craig, an Associate Dean at the University of Wisconsin in
Madison. She has had extensive experience with student employee
bargaining at the University of Wisconsin, Madison since 1976.
Her Ph.D. dissertation studied the causes and conditions which
led to initial recognition of a graduate student employee union
at the University of Wisconsin.
Craig 1 s credibility, however, suffers from a very shallow
analysis and apparent lack of understanding of the bargaining
process. For example, when asked about difficulties which arose
during the University of Wisconsin's early stages of the
bargaining relationship from 1971 to 1976, she responded as
follows:
Q. What activities were difficult that you are
referring to?
A. Well, there were - - there were stewards and
groups of teaching assistants who would
request meetings, would challenge decisions,
that kind of activity.
Q. And what was difficult about that?
A. Well, it interferes with - - it interferes
with the graduate program. It makes it
difficult for people who used to get along
well together, and used to work towards a
common end to keep on working towards that
end.
75
Craig also tended to make gross generalizations which she could
not back up with specifics. When asked to give an example of
harassment or a nuisance grievance, Craig testified:
the [union] filed complaints, if not
grievances, on behalf of teaching assistants
in departments over class size issues where
the teaching assistants had no interest in
grievances being processed. I would
characterize this as nuisance and harassment,
and so did the departments.
Q. And did the university feel that was - - that
the [union] was being deliberately
provocative?
A. Yes, I did.
When cross-examined on these harassment/nuisance grievances, it
became clear that Craig based her conclusions on the comments of
two department chairs who had no knowledge of whether the TAs had
asked the union to look into the matter. Furthermore, in some of
those grievances, adjustments were made because the University
was, in fact, violating its own class size policy.
Craig also gave several other examples of how collective
bargaining does not work in a university setting, which appear to
be based entirely upon internal management disputes between the
University and its chief negotiator. She also testified about
the negative impact the union's maintenance of membership
agreement might have on the University's recruitment of future
graduate students. In doing so, it became clear she could not
distinguish between maintenance of membership agreements, agency
fee agreements or a union shop. While these concepts can often
confuse people, a witness presented as an expert in collective
76
bargaining testifying about provisions of a contract she helped
negotiate should know the difference.
The testimony of Julius and Craig is also less persuasive
because their opinions about student employee coverage under
HEERA are based upon beliefs that collective bargaining is
detrimental to all higher education academic units. They painted
their opinions with a very broad brush, thus contradicting the
California Legislature, which specifically determined that it was
"advantageous and desirable" to provide coverage for faculty.
When one's opinions are based upon a fundamental belief so at
odds with the stated purposes of the Act, those opinions about
coverage under the Act tend to be less compelling. Of course it
is not appropriate to reject opinions of a witness simply because
they believe collective bargaining is destructive in academic
settings. However, when combined with other credibility issues
as well, their opinions were not helpful in making the necessary
distinctions between student employee coverage, which is at issue
in this case, from other academic bargaining, which is clearly
sanctioned by the Legislature under HEERA.
Dr. Ellen Switkes' testimony was limited to mentoring issues
and University processes. 18 To the extent that Switkes offered
expert opinion testimony in other areas, that testimony is not
credited. Her opinion testimony within her area of expertise is
of limited value because it often seemed to be based on
18Limitations regarding her area of expertise and opinion
testimony did not limit her testimony in other areas as a
percipient witness.
77
uninformed speculation. For example, she testified about how
detrimental the use of APM 140 was to the student's welfare when
compared to "the student complaint policy." But, when she was
asked to give a brief summary of the difference between APM 140
and the student complaint policy, she was unable to do so,
stating: "I can't because I don't know anything about the
student complaint policy except to refer people to it."
I have already noted that I discount the testimony of those
student employee witnesses who testified that the tutor/TA
training offered them no learnings whatsoever. Except for those
instances, the testimony of student employee witnesses is
accepted at face value, particularly with regard to their
individual motives for seeking work. It should be noted,
however, that some of the student witnesses (Victor Vendovato,
for example) were never employed in any of the title codes at
issue in this hearing. As such, their testimony does not carry
great weight regarding some issues.
There were also a number of percipient witnesses whose
testimony was particularly credible on certain aspects of issues
in this dispute. They were Professors Paul Saltman, Ross Frank,
Gabriele Weinhausen; Deans Duggan and Upham; Provost Wulbert;
and UAW Representatives Massenburg and DeProsse.
DISCUSSION
Indicia of Student Versus Employee Status
Before discussing the application of subsection (f) to the
facts in this case, I want to dispose of two issues upon which
78
the parties offered considerable argument. The first is whether
the facts are more of an indicia of status as a student or as an
employee. The University argued that the facts support a finding
of "studentness" among the individuals in question. It is clear,
however, that the individuals at issue, are both. They possess
all the attributes of students and they possess all the
attributes of employees. The test I must apply is not whether
they are more like students or employees, but rather I must
balance the value to educational objectives against the value of
the services. My analysis, therefore, does not focus upon, nor
do I try to decide, whether student employees are more like
students or more like employees.
UC Berkeley Precedent
The second issue is whether I should draw any significant
conclusions from events at UC Berkeley. Both parties offered
evidence and made substantial arguments about the significance of
bargaining events and issues at UC Berkeley. Each side seeks to
draw conflicting conclusions from this evidence. Although the
record reflects numerous similarities in the duties and terms and
conditions of employment between the UC Berkeley unit and the one
sought at UCSD, I place little reliance upon the evidence
presented regarding UC Berkeley. First, the University's
stipulation that readers, tutors, and acting instructors at UC
Berkeley are employees under the Act is not binding on the
University at UCSD. I have previously ruled that absent a new
stipulation to the contrary, each petition should be judged by
79
the record established at that location. The UC Berkeley
stipulation was a tactical decision based upon the UC Berkeley
record. It was not an admission, nor is it binding on other
petitions.
Similarly, I do not find the UC Berkeley Interim Agreement
an admission that collective bargaining is appropriate at UCSD or
any other location. That agreement did not amount to collective
bargaining under HEERA. It also was a tactical effort to limit
liability in an unfair practice case and an effort to avoid
another recognition strike.
Finally, I also do not place great weight on the bargaining
occurring in the UC Berkeley readers, tutors and acting
instructors unit. The bargaining there appears to be like many
other new bargaining relationships. The parties are struggling
with their first contract and dealing with new issues. There are
unit description issues that are not yet resolved, which make
bargaining particularly difficult. It is simply too early to
draw any conclusions from bargaining at UC Berkeley, other than
the fact that the parties are engaged in a difficult first
negotiations.
Analysis of Subsection (f)
Subsection (f) calls for the application of three tests to
determine coverage under HEERA of student employees. The first
test is whether employment is contingent upon the candidate's
status as students. If employment in a disputed position is not
contingent upon status as students, then the additional
80
requirements of subsection (f) do not apply and student employees
are guaranteed rights under HEERA.
The second test provides that even if employment in a
disputed position is contingent upon status as a student,
coverage under HEERA will be extended if services provided to the
University by the student employees are unrelated to the
educational objectives of those student employees.
The third test has two prongs. Under this test, student
employees whose employment is contingent upon their status as
students and whose educational objectives are related to the
services they perform for the University, may be extended
coverage under HEERA if their educational objectives are
subordinate to the services provided (Prong One) and coverage
under HEERA would further the purposes of the Act (Prong Two.)
First Test-Employment of Readers and Tutors is not Contingent
Upon Student Status
Subsection (f) 's first test for coverage under HEERA is
whether employment is contingent upon status as a student. The
best evidence reflecting whether employment in a disputed
position is contingent upon status as a student is whether non-
students are hired into the disputed position. The record in
this case very clearly reflects that employment as a reader or a
tutor is not contingent upon being a student.
University policy, as well as the testimony of numerous
witnesses, support a finding that students are given a preference
in filling the open positions, but that student status is not a
requirement. Both Vice Chancellor Watson and Dean Attiyeh
81
confirmed that while students are given a priority for open
positions, non-students are also hired to fulfill the needs of
the instructional program. Other University witnesses also
testified that they hired non-students to maintain the quality of
their program. This testimony is also consistent with University
policy APM 420.10, which allows non-students to be hired to meet
the needs of the University.
Thus, regarding readers and tutors, there is a clear hiring
preference that starts with graduate students, then goes to
undergraduate students, then to non-students. This is borne out
by the employment figures from fall 1993 through fall 1994.
While non-students make up a small number of readers, (21), they
make up a significant percentage of tutors, almost as many as
graduate students. There were 203 graduate student tutors and
173 non-student tutors.
Witnesses testified about being hired into a position while
they were a student, then dropping out of school or graduating,
and being rehired the very next quarter as a non student. If
employment was truly contingent upon student status, these non-
students could not be hired once they left school. The same
could be said for the numerous members of the San Diego community
who have never been UCSD students, but have been hired into one
of the disputed positions.
The fact that the University places student employees and
non-student employees into different title codes is not
significant. Different title codes are used for administrative
82
convenience due to IRS regulations. It is the position of reader
and tutor that is determinative. Student employees and non-
student employees perform exactly the same work and are treated
the same in the reader and tutor positions. It is the status of
the hired individual that determines which title code is used,
not vice versa. Reader and tutor positions are not reserved
exclusively for either student employees or non-student
employees. There are no individual staffing levels assigned to
student employee versus non-student employee positions.
The lack of student status as a requirement for employment
is even more evident in comparison to the other position in
dispute in this hearing, associates. To be an associate, an
individual must be a student. That is an absolute requirement
for employment as an associate. No non-students are given the
job of associate.
The University argues that neither PERB nor the courts have
endorsed the above argument. However, neither the Supreme Court
in Regents, nor the Court of Appeal in AGSE, nor PERB in either
case, have ever been presented with this issue. In Regents, it
was clear that all of the proposed unit members were, in fact,
students. In the case, the University voluntarily
stipulated that students as well as non-students employed as
readers and tutors and acting instructors, were, in fact,
employees under the Act.
The University argues that non-student readers and tutors
generally have had a recent student relationship with the
83
University. That argument is rejected for two reasons. First,
the record does not support such a claim. There is little
comprehensive evidence about the nature of non-students. Mostly,
the record reflects anecdotal accounts of non-students being both
former students and community members who are not recent
students. The second, and most important reason however, is that
HEERA subsection (f) does not refer to employment being
contingent upon "status as a very recent student," "a former
student," "a future student," or "the spouse of a student." It
simply refers to "status as students."
For the above reasons, I find that the hiring preference
given to students in the reader and tutor positions does not
amount to a contingent requirement of student status. Therefore,
the additional restrictions of subsection (f) do not apply, and
all individuals, students and non-students, employed as readers
or tutors, are employees under the Act.
Second Test-Services Provided by Readers are Unrelated to their
Educational Objectives
Assuming for the sake of argument on appeal, that status as
a student is found to be a requirement for employment as a
reader, then there are still other reasons for finding readers to
be employees under the Act.
Under subsection (f), student employees may also be
employees under the Act if their employment is unrelated to their
educational objectives. In previous decisions on student
employment, the Board and courts have started their analyses
after accepting the fact that the employment was related to
84
educational objectives of the student employee. References to
the relationship between the employment and the educational
objectives of student employees have been dicta and have not been
consistent. For example, in Regents, the Supreme Court
articulated the test in several ways. At various points the
Court referred to whether the student's employment was related to
"their course of study" (p. 612); whether the job was "related to
their educational program" (p. 612); whether student employees
were "motivated by educational objectives" (p. 613); whether "the
services were unrelated to their educational objectives"
(p. 613); and whether "the student's motivation for accepting
employment was primarily educational" (p. 614).
In AGSE, the Court of Appeal referred to whether the
"student's motivation for accepting employment was primarily
educational . 11 (p. 114 O) .
Thus, there are two areas of analysis in determining whether
the services that students provide are related to their
educational objectives. The first is whether the services
(grading exams and correcting papers) are related to the
student's educational objectives (getting a degree and being
better credentialed for career opportunities or graduate school)
The second area of analysis is whether readers are motivated to
perform reader duties primarily in order to fulfill their
educational objectives or primarily for economic objectives.
Under either analysis, I find that the services provided by
readers are unrelated to their educational objectives.
85
The reader position fulfills no obligations which are part
of any degree program. In most cases the position offers little
direct contact with faculty. It does not appear to be a
particularly effective way of either building credentials for
graduate school or adding to a resume when seeking employment
upon graduation. Except for those whose career objectives are
specifically to become a teacher (such as TEP readers), the
learning provided through the reader job is marginal. Even for
those who plan on becoming teachers, the instruction they may
receive regarding grading is typically cursory and sporadic. The
readers must have already demonstrated their expertise in the
subject matter or they would not have been hired for the job.
While reviewing course material will always be helpful to a
student, other methods such as directed reading courses or
teaching the material as a TA, are much more effective at
building mastery of the subject.
In reviewing the motivation of readers to seek employment,
it is clear that economics plays a much more significant role
than academics. It was the norm that readers sought employment
to generate income in order to support themselves. While some
readers were also motivated by an opportunity to meet faculty,
master subject matters, gain lecture notes for their own
teaching, or simply assist other students, any success they might
have achieved in attaining their goals seems to relate more to
their individual circumstances than to the inherent nature of the
reader position. The non-economic goals of some individuals were
86
realized because of the atypical structure of their particular
reader position (e.g., proctors who are given duties more closely
akin to an undergraduate TA position than the typical reader
position). For others, non-economic goals were realized because
of the particular manner in which they performed their duties
(e.g., Abe Shragge, a reader who also teaches courses at two
community colleges, attends lectures even though it is not a part
of reader duties in order to build his inventory of lecture notes
for his own teaching.)
These unique experiences, however, stand in contrast to most
readers who look at the readers' experience as a job. Typically,
a reader position is considered a better job than many students
could get elsewhere. The pay is competitive with other part-time
hourly positions on campus. Most readers appreciate that it is a
job with flexibility not offered by many other jobs. They also
appreciate that it is a job that usually relates more closely to
their academic program than driving a taxi or working in a
grocery store. Most were pleased that it could help fund their
education. Almost all witnesses felt it was a sought after job
and many felt it was a very rewarding job. However,
fundamentally, almost all readers acted like it was a job and not
an educational endeavor.
The UC argument that money earned as a reader is financial
aid is unpersuasive. The wages earned as a reader are not
financial aid. The positions are not need based and are
typically not guaranteed as part of any financial aid package,
87
nor referred to in letters of acceptance. When requests for
financial aid are considered, income from employment as a reader
is treated the same as outside income. Wages are not transformed
into financial aid simply because they enable a student employee
to stay in college. They are still wages just like those earned
by a student working his or her way through college at a
bookstore or a gas station, or like those wages spent on a
vacation to Mexico over spring break.
For the above reasons, I find that the service provided by
readers are unrelated to their educational objectives. The
further restrictions of subsection (f) do not apply and student
employees in reader positions are entitled to coverage under the
Act.
Third Test-Educational Objectives are Subordinate to Services and
Coverage Under the Act Would Further the Purposes of the Act
In Regents, the Supreme Court reviewed HEERA legislative
history, noting that the Legislature had created a new standard
for determining this issue rather than following National Labor
Relations Board (NLRB) precedent. The court believed that
subsection (f) was the Legislature's attempt to craft a more
comprehensive alternative to either a "primary purpose" test or a
test focused instead on the value of the services performed.
The court believed that in crafting HEERA, the Legislature
did not focus solely on the primary purpose for the employment or
on the value of services performed. Instead, subsection (f)
requires that in cases where employment is contingent upon
student status and the student employee's educational objectives
88
are related to the services performed, then PERB must balance
those educational objectives against the value of the services
performed.
In determining the educational objectives of the student
employees, the court made it clear that PERB was to focus on the
personally held subjective perceptions of the students
themselves. Once the subjective educational goals of the student
employees are determined, they are then weighed against the
objective value of the services performed:
to see if the students' educational
objectives, however personally important, are
nonetheless subordinate to the services they
are required to perform. Thus, even if PERB
finds that the students' motivation for
accepting employment was primarily
educational, the inquiry does not end here.
PERB must look further-to the services
actually performed-to determine whether the
students' educational objectives take a back
seat to their service obligations. [Regents
at p. 614, fn. omitted.]
Thus, even if all the student employees concurred that their
purpose in taking the job was to further their educational
objectives, the Board could determine that those educational
objectives were subordinate to the value of the services
provided. For example, in Regents, there was evidence that the
interns and residents chose those positions in order to best
fulfill their personal educational objectives. 19 Yet, the Board
19The administrative law judge (ALJ) in that case noted:
[A]ll housestaff witnesses testified that
their educational objectives in choosing [and
participating in a] residency program was to
receive [the] best medical training and to
89
still found that the educational objectives were subordinate to
the valuable patient care services provided by housestaff.
Once the Board determined that the educational objectives
were subordinate to the services performed, the Board had to
determine if it would further the purposes of the Act to extend
coverage to housestaff. The Board reviewed the purposes of the
Act and concluded that the extension of collective bargaining
rights to housestaff would give them a viable mechanism for
resolving their differences, and coverage would therefore foster
harmonious and cooperative labor relations between the University
and housestaff.
In upholding the Board decision, the court specifically
reject~d the University's claim that the University's mission
would be undermined by bargaining on subjects tied to the
educational aspects of the residency programs .
. This "doomsday cry" seems somewhat
exaggerated in light of the fact that the
University engaged in meet-and-confer
sessions with employee organizations
representing housestaff prior to the
effective date of HEERA.
Moreover, the University's argument is
premature. The argument basically concerns
the appropriate scope of representation under
the Act. (See section 3562, subd. (q) .)
Such issues will undoubtedly arise in
specific factual contexts in which one side
wishes to bargain over a certain subject and
the other side does not. These scope-of-
representation issues may be resolved by the
Board when they arise, since it alone has the
responsibility 11 [t]o determine in disputed
qualify for specialty or subspecialty
certification.
90
cases whether a particular item is within or
without the scope of representation."
(Section 3563, subd. (b) . ) [Regents at
p. 623, emphasis in original, fn. omitted.]
It also rejected the University's claim that extending
coverage could lead to strikes and was inappropriate due to the
brief tenure of housestaff.
The University also argues that permitting
collective bargaining for housestaff may lead
to strikes. However, it is widely recognized
that collective bargaining is an alternative
dispute resolution mechanism which diminishes
the probability that vital services will be
interrupted. (See San Diego Teachers Assn.
v. Superior Court, supra, 24 Cal.3d at
pp • 8 - 9 / 13 • )
Finally, the University argues that the brief
tenure of housestaff's relationship with the
University undermines the conclusion that
coverage would further the purposes of the
Act. The University acknowledges that many
other individuals whose relationship with the
University is of short duration have been
accorded employee status with full bargaining
rights. Housestaff should not be treated
differently. [Regents at pp. 623-624.]
In the AGSE case, originally filed in 1983, the petitioner
sought to represent graduate student instructors (GSis) and
graduate student researchers (GSRs), among others. The Board had
a difficult time applying the facts of the AGSE case to the test
set forth in Regents. First, the Board redefined the definition
of educational objectives. The Board minimized the subjective
view of the student employees, added the additional opinions and
objectives of professors, and analyzed them within the framework
of the University's graduate program. Instead of weighing the
personal educational objectives of the student employees against
91
the value of the services rendered, the Board stated the issue as
follows:
The issue in this case is how the academic
considerations of student, faculty and
administration are to be weighed against the
kind of services the student is performing
within the context of the University's entire
graduate student program. [Regents of the
University of California (1989) PERB Decision
No. 730-H, p. 39.]
The Board also noted that the test it was supposed to apply
required the Board to balance a seemingly subjective element
(personal educational objectives) against an objective one (the
value of the services rendered). The Board therefore felt it was
necessary to 11 recalibrate the scale."
Instead of looking at each side of the scale
and weighing each interest (academic and
employment) independently, a more helpful
approach is to examine how the two interests
interrelate and determine which side
ultimately prevails when the two interests
conflict . . by examining the balancing
test from this perspective, we avoid having
to weigh subjective against objective factors
in reaching our conclusion.
Weighing the facts of this case on our newly
calibrated scale, we find that in cases of
conflict between academic and employment
considerations, academic considerations
ultimately prevail. We therefore conclude,
based upon the record as a whole, that the
students' educational objectives are not
subordinate to the services they actually
perform as GSis and GSRs. [Id. at
pp. 4 7-48.]
The Board then reviewed the second prong of the test, i.e.,
whether finding GSis and GSRs to be employees under the Act would
further the purposes of the Act. It concluded:
92
Thus, the academic nature of the GSI and GSR
appointments, which promotes the free
exchange of ideas necessary for the graduate
students to become scholars and achieve their
educational objectives, would be sacrificed
for the economic nature of collective
bargaining. This result is contrary to the
purpose of HEERA to encourage the "pursuit
of excellence in teaching, research,
and learning through the free exchange of
ideas among the faculty, students, and
staff. 11 [Regents of the University of
California, supra, PERB Decision No. 730-H,
p. 54.]
The Board noted that while the ALJ focused upon the
development of harmonious and cooperative labor relations between
the University and its student employees, he did not address the
academic nature of the professor student relationship. Citing
the NLRB 1 s discussion of labor policy in St. Clare Hospital and
Health Center, supra, 229 NLRB 1000, the Board held that the
importance of the mentor relationship between professors and
their students in the pursuit of educational excellence cannot be
understated. The Board found:
The record is replete with testimony from
both professors and graduate students which
describe the professor-student assistant
relationship as including many more hours
than the required minimum, one-on-one
interaction, mutual collaboration on lectures
and research papers, participation in
seminars and constructive comments on each
other's written work. [Regents of the
University of California, supra, PERE
Decision No. 730-H, p. 50.]
The Board feared that:
Collective bargaining would emphasize
economics, which would become the primary
goal at the expense of the academic goals of
the GSI and GSR programs. [Id. at p. 51.]
93
Focusing specifically on the GSis, the Board stated:
Although it could be argued that including
GSis under the coverage of HEERA could
promote harmonious and cooperative labor
relations among the GSis, there is no
evidence that collective bargaining would
encourage the pursuit of excellence in
teaching. [Regents of the University of
California, supra, PERB Decision No. 730-H,
p. 52.]
The selection process at Berkeley involves a mutual process
of accommodating the choices of professors and GSis. The Board
found that GSis based their choices on their desire:
to learn a particular subject, refresh
their background in fundamentals, or learn a
different approach or perspective to a topic
through a particular professor or course.
This selection process emphasizes the
academic nature of the GSI program. [Id. at
p. 53.]
Collective bargaining was found not to promote harmonious
and cooperative labor relations among GSis and GSRs because of
the continuous movement among graduate students in and out of GSI
and GSR positions. The Board felt graduate students would be
split into two groups: Those in bargaining unit positions and
those not. Membership would change frequently, depending upon
the availability of appointments and thus causing instability.
The final basis for the Board's decision was its belief that
it is virtually impossible to separate academics from economics,
thus, involving the parties in bargaining over current academic
practices.
94
On appeal in the AGSE case, the court held that the Board's
"recalibration of the scales" had so distorted the first prong of
subsection (f) that the Board 1 s finding was invalid.
PERB's test contradicts Regents 1 test because
it does not examine in aggregate the
educational objectives of the students and
compare them with the aggregate of the
services rendered. Instead it extracts those
services which conflict with educational
objectives and examines how conflicts are
resolved. PERB lacks the authority to change
the Regents test. [Citation.]
PERB should have been looking for a better
way to evaluate student 1 s educational
objectives and to compare them with the
services they performed, not for an excuse to
"avoid having to weigh subjective against
objective factors."
PERB 1 s distortion of the first prong renders
suspect its conclusion that GSI and GSR
educational objectives are not subordinate to
services. [AGSE at pp. 1142-1144.]
Instead, the court laid out the proper test as follows:
"Case-by-case analysis" would call upon PERB
to consider all the ways in which GSI and GSR
employment meet educational objectives of the
students and all the ways in which the
employment provides services and to compare
the value and effectiveness of the employment
in meeting the students' educational
objectives with the value and effectiveness
of the employment in providing services.
PERB, with its expertise, would then make a
judgment about whether the employment was
more valuable and effective in meeting
educational objectives or in providing
service to the University: whether the
"educational objectives are subordinate to
the services" the students perform.
(Id. at p. 1143, emphasis in original.)
95
The court did uphold the Board's decision, however, because
it found that the Board appropriately applied the second prong of
the test, and that the Board's decision was supported by
substantial evidence.
The court found substantial evidence based on the testimony
of Dr. Robert Bickel, that collective bargaining would interfere
with complex and fragile mentor-student relationships, could do
serious damage to the stature of the institution and, effect its
ability to attract and retain the most able and productive
faculty and graduate students. The Board's finding was also
supported by testimony about collective bargaining by Dutch
graduate students.
Both the Supreme Court in Regents and the Court of Appeal in
AGSE reiterated that the application of subsection (f) requires a
case-by-case analysis of the unique facts presented from each
petition. The unique facts of this case demonstrate that the
educational objectives of readers, tutors, and associates are
subordinate to the services they provide, and it would further
the purposes of the Act to extend coverage to these employees.
Prong One-Educational Objectives are Subordinate to Services
In this next section I will discuss the first prong of
subsection (f), i.e., how the educational objectives of readers,
tutors and associates are subordinate to the services they
provide.
96
Readers - Prong One
Assuming, for the sake of argument on appeal, that it is
found that employment as a reader is contingent upon student
status, and that the services performed are related to the
reader's educational objectives, readers should still be covered
by the Act because their educational objectives are subordinate
to the services provided and coverage would further the purposes
of the Act. Even if the educational objectives of students are
described in the broadest terms as argued by the University
(finishing the degree programs, mastering various academic
subjects, building relationships with faculty, serving the needs
of students, experiencing the teaching process and building
credentials for graduate school and post graduate employment), I
find the value and effectiveness of meeting those objectives
through employment as a reader to be minimal. If educational
objectives are described as narrowly as the Petitioner argues
(simply obtaining a degree), the value of being a reader in
meeting that objective is practically non-existent.
As covered in the previous section, the greatest value of
employment as a reader appears to be economic rather than
academic. It does not fulfill requirements of any academic
program and is not particularly effective in building
relationships with faculty. A typical reader position is not at
all effect for building relationships with or direct
assisting fellow students.
97
Clearly, employment as a reader is of some value to many
students in gaining mastery of academic subjects, experiencing
the teaching process and building credentials for graduate school
and future employment. However, as discussed earlier, employment
as a reader is not a particularly effective way of obtaining that
value.
An additional fact considered is that when, on rare
occasions, conflicts do occur between the student's educational
objectives and the service obligations to the University, they
are normally resolved by the reader in favor of the service
obligation to the University. This is a natural result of the
necessity to get grades submitted in a timely manner. While the
University places great emphasis on avoiding such conflicts by
encouraging students not to over commit and by requiring approval
of larger than normal workloads for readers, once the readers
accept employment they are expected to fulfill those obligations
even at the expense of their own studies.
The value and effectiveness of employment of readers upon
service to the University is substantial. The University, as it
is currently structured, would not be able to fulfill its mission
if it did not employ students to perform the service of readers.
Several witnesses testified that when students were not available
they would hire non-students because it was necessary to maintain
the integrity and quality of the teaching mission. Provost
Wulbert testified that the use of readers and tutors was
98
essential. Professor Davidson summarized how he would have to
operate without readers as follows:
Well, if I didn't have a reader in an upper
division course that had a large enrollment,
let's say it had an enrollment of 60 or 70
people, I would probably rely more on tests
and multiple choice kinds of situations than
papers, but I think that's pedagogically
irresponsible because I think in those kinds
of courses, they're usually large courses in
the novel, for example, what you can ask on a
multiple choice test is pretty minimal,
whereas on a paper you can really get to see
what they're thinking about these novels.
Even Dr. Switkes, who testified that the University could
manage without readers and tutors acknowledged that, "it would be
bad for the educational enterprise." Switkes' solution would be
for faculty to read more papers and assign fewer papers. Faculty
would also have to hold more office hours and either hold larger
tutorial classes or eliminate them altogether. Switkes also
indicated that graduate TAs could also perform more of these
tasks. In other words, either eliminate work which has been
highly valued or pass it on to other University employees,
including other student employees. However, given the magnitude
and volume of work performed by readers, simply requiring other
current University employees to perform those duties seems little
more than an unreasonable fantasy. This is especially true in
light of the testimony that faculty have already been asked to
increase their duties due to budget cuts.
The University suggests in its brief that professional
readers without other academic commitments and with the potential
of a long-term regular working relationship would most likely
99
present a more cost effective way of handling the services which
need to be provided by readers. That would, however, require a
drastic change in the manner in which the University operates.
The University has never tried that approach and estimates about
the ease with which it could be accomplished is speculation at
best. It would require a candidate pool extensive enough to fill
over 1000 reader positions per year and require a staggering
array of academic expertise. These candidates with superior
academic credentials would have to be willing to work at a wage
rate of approximately $9.50 per hour (if they were college
graduates) and forego most employment benefits. They would also
have to have schedules flexible enough to be available to work in
concentrated bursts of time around mid-term and final exams.
Simply put, I am not convinced that the University would be
successful in replacing student employee readers with a cadre of
permanent professional staff in a cost efficient and academically
effective program.
On the other hand, to the extent that the University could
be successful in replacing student employee readers with a non-
student professional staff, that supports a finding that the
position is in fact a job and not an academic exercise.
Furthermore, it is also clear that those replacement workers
would be entitled to representation and collective bargaining
rights provided by coverage under HEERA.
100
For the above reasons, I find that the educational
objectives are subordinate to the services performed by student
employees in the reader title.
Tutors-Prong One
Assuming, for the sake of argument on appeal, that it is
found that employment of tutors is contingent upon student
status, tutors should still be covered by the Act because their
educational objectives are subordinate to the services provided
and coverage would further the purposes of the Act. Unlike
readers, there is a direct relationship between the services
performed by those in the tutor classification and their
educational objectives. The relationship is more direct for
those in TA positions than those working in the OASIS program,
but even at OASIS there is a relationship. A significant number
of tutor/TAs found that their experience helped them meet
important educational objectives of being prepared for graduate
school and increasing subject matter knowledge. It also
increased their relationships with faculty, resulting in better
letters of recommendation, and added significant experience to
their curriculum vitaes. For those who were exploring teaching
as a career, it offered one of the most directly applicable
experiences available.
Thus, performing those services, there is value to the
educational objectives of tutor/TAs. There is, however, even
greater value to the University in having those services
performed. There is no credible evidence that the University
101
could eliminate the use of tutor/TAs without doing obvious
irreparable damage to the teaching mission of UCSD. Speculation
that this huge body of work could be redistributed to faculty is
illogical and contrary to the evidence in the record. There is
simply no one else within the University to adequately perform
this work. The reason the positions were created in the first
place was that it was literally impossible for the faculty to
keep up with the teaching load faced with a huge influx of
students. It would be just as impossible now as it was then for
the faculty to teach the larger number of students without the
assistance of TAs.
Tutor/TAs provide vital services not only in the classroom.
They also support the mission of UCSD through the OASIS program.
Over half of the freshman class have relied upon the OASIS
program for assistance during their first year at UCSD. The
OASIS program also plays a vital role in the success of the
diversity and retention rates of the UCSD student body.
While the University does utilize a significant number of
non-student tutor/TAs, it is unlikely that non-students could be
relied upon entirely to fill this need. As with readers,
replacement of student employees would require a huge candidate
pool with an enormous range of academic expertise. These highly
educated and intelligent non-student candidates would have to be
lling to work at a rate of between $8.73 and $16.66 per hour
and would receive almost no benefits. If they worked full-time
their pay would be as low as $13,600 and would top out at $21,400
102
per year, depending upon their degree. If they worked part-time,
they would be working a sporadic academic schedule with a limited
number of hours spread over several days. Such a schedule would
make other full-time employment difficult. If it were possible
to hire enough non-student tutor/TAs to replace student
employees, the benefits of peer teaching would also be lost.
Given the small percentage of the student body that ever
gets to experience employment as a tutor/TA, it cannot be said
that the experience is vital to the success of students. It
obviously is helpful and enriching, but not vital. It can,
however, be said that the services provided to the University by
the tutor/TAs are clearly vital to the success of the
University's teaching mission. I therefore conclude that the
value to the educational objectives of tutors are subordinate to
the value of the services to the University.w
20Two possible exceptions to this conclusion are the GEP and
TEP. In GEP, many graduate tutors are paid for coordination
activities of GEP seminars and conferences. The services
provided by those individuals are probably unrelated to their
educational objectives. The result (coverage under the Act),
however, is the same, so there is no point in trying to
distinguish which tutors within GEP fall within this category. A
second possible exception are math students who are considering a
teaching career, hired by TEP to provide math tutoring local
school districts. These services might be subordinate to the TEP
tutors educational objectives and thus, not appropriate for
coverage under the Act. There was testimony, however, that there
were no employees that title at this time. In Mendocino
Community College District (1980) PERB Decision No. 144, the
Board held it was inappropriate to decide inclusion when there
are no incumbents in the position. Such a determination is best
deferred to the time when there are student employees in the
position and the question can be raised by an appropriate unit
modification petition.
103
Associates-Prong One
Employment in the associate position meets many of the
stated educational objectives of associates. It gives them an
opportunity to increase their teaching skills, add significant
teaching employment to their curriculum vitaes, and generate
income. It does not fulfill teaching requirements of the degree
programs because associates have normally already fulfilled any
such requirements well before being hired as an associate. This
valuable work experience may, for some associates, also be gained
at the expense of progress toward their degree.
Employment of associates also meets many of the service
needs of the University. Associates, by all accounts, have
complete autonomy and full responsibility for teaching a course.
They perform all the same functions as other faculty, from
selecting textbooks to designing final exams. They also utilize
readers and TAs the same as other faculty. They are presented to
students in the same way as other faculty from how they are
listed in the catalog as faculty to the course credit received by
students. From the point of view of the student in a classroom,
the predominant reason for the associates' employment is the
delivery of services and not the educational objectives of the
associates. The students receiving the services have little, if
any, concern or knowledge about the educational objectives of the
professor at the front of their class.
Individuals employed as associates are, according to Dean
Attiyeh, 11 virtually qualified to accept a regular faculty
104
appointment anywhere. II The only completely accurate
distinction that can be made between associates and lecturers is
that associates must be registered students. Based upon this
record, it may not even be an accurate generalization to say
lecturers have greater teaching experience. A steady stream of
associates testified about their extensive teaching experience,
whether it was with private music clients or at local community
colleges.
When conflicts occur between their teaching obligations and
their academic obligations, the teaching duties clearly take
precedent because they are more immediate and involve large
numbers of other UCSD students. Associates have committed to the
assignment and they are being compensated for their work.
Witnesses described how their own studies were reduced or
actually halted during their time as an associate.
Associates have no formal supervision. The assistance they
receive is informal and typically only if requested. With each
new class, associates increase their teaching proficiency, as is
typical of any new teacher. Many professors testified that they
develop their teaching skills each time they teach a course.
Associates and the University seem to have a very successful
symbiotic relationship, meeting many needs of both parties.
However, because of the nature of the services provided, the
total autonomy and responsibility given to associates, the
interchangeability with other faculty such as lecturers, the
extent of training and supervision received by associates, and
105
the extremely limited number of students who have the opportunity
to gain that experience, I conclude that the educational
objectives of associates are subordinate to the services they
perform for the University.
Prong Two-Coverage Will Further the Purposes of the Act
The arguments applicable to the second prong are similar for
all the positions in dispute in this hearing. I therefore do not
distinguish between readers, tutors and associates in this
portion of the decision.
In creating HEERA the Legislature believed that it would be
''advantageous and desirable" to extend PERB's jurisdiction to the
University. The Legislature noted that the people of the State
of California have a fundamental interest in the development of
harmonious and cooperative labor relations between the University
and its employees. A harmonious labor management relationship is
necessary to preserve and promote the responsibilities granted to
the University by the people of the State of California. HEERA
assured that those responsibilities would be carried out an
atmosphere which permits the fullest participation by employees
in the determination of conditions of employment which affect
them.
It was a purpose of the Act to create a system of collective
bargaining which includes an impasse mechanism and unfair
practice processes. It was also a purpose of the Act to preserve
and encourage joint decision making in consultation between the
administration and faculty or academic employees. The
106
Legislature also reiterated the State's policy of encouraging the
pursuit of excellence in teaching, research and learning through
the free exchange of ideas among faculty, students and staff. It
also provided that parties subject to HEERA shall endeavor to
preserve academic freedom.
Extending coverage to student employees at issue in this
hearing will create the opportunity for them to participate in
collective bargaining. There are substantial employment concerns
affecting student employees. These concerns, such as wages,
hours, benefits, disciplinary procedures, and grievance
processes, are all amenable to collective negotiations and will
have a direct and primary impact on the employment relationship
between student employees and the University.
The Legislature has already determined that collective
bargaining is the best mechanism for allowing employees full
participation in determination of employment conditions which
affect them. Providing employees the opportunity for such full
participation is also one of the most effective ways of building
a harmonious and cooperative labor management relationship.
Coverage under the Act will also extend the prohibition of
certain unfair labor practices which the Legislature has
determined to be contrary to the public interest. Finally,
coverage will institute a system for resolution of bargaining
impasses which will help avoid the type of labor unrest that the
University has experienced through the many recognition strikes
of student employees.
107
I therefore conclude that extending coverage will further
the Act's purposes of establishing a system of collective
bargaining which will foster a harmonious labor management
relationship, and encourage joint decision making and
consultation between administration and academic employees.
The University argues that both PERB and the Court in AGSE
had recognized the State's policy of encouraging excellence in
teaching, research, and learning through the free exchange of
ideas among faculty, students and staff, as an additional purpose
of the Act. According to the University, PERB may not change
this interpretation merely because different facts now present
themselves. The University argues that PERB is not free to
reinterpret the purposes of the Act, nor "constrained in
this decision by the need to find the 'correct' analysis
of legislative language, since that has already been
established. II
I agree with only part of the University's argument. I
agree that it is beyond my authority to reinterpret the purposes
of the Act as found by PERB and the Court in AGSE. In order to
extend coverage to the disputed positions, coverage must
encourage excellence wi the University. However, I do not
feel constrained from looking at the facts in this record and
reaching a conclusion that coverage will encourage such
excellence.
In determining that excellence within the University will be
encouraged by extending coverage, I will review several factors
108
such as its impact on the free flow of information, the student
faculty mentor relationship, the disruption of work stoppages,
problems separating employment from academic issues, potential
damage to the stature of the University, issues of intermittent
employees, and the potential strain on the University's limited
resources.
Freeflow of Information
Collective bargaining, as envisioned under the law, will
produce a greater flow of information and free exchange of ideas
than a situation where employees are unrepresented. Union
witnesses testified about the democratic participation of unit
members in the development of issues and proposals.
Representative bargaining teams are selected. Surveys are taken
among their membership to ensure that concerns of student
employees are voiced to management. Mutual bargaining
obligations will ensure that the employment concerns of both
parties have a forum for expression.
This increase in the free flow of information through the
bargaining process does not typically diminish communications
between individual students and individual faculty members. The
University has cited one instance where communication may be
reduced among some student committees at UC Berkeley. 21 In that
one instance, the University proposed to AGSE at the bargaining
21 Both Dean Duggan and UAW International Representative Mary
Ann Massenburg testified regarding this instance. Where their
testimony conflicts, I credit Massenburg. This is not because
Duggan's testimony is unreliable, but rather because Massenburg
provided a more complete explanation.
109
table that the University would continue to meet and discuss
negotiable terms and conditions of employment with other
committees which included bargaining unit members. AGSE rejected
that proposal.
It is a reasonable and legitimate concern on the part of any
union that the employer bargain with the exclusive
representative. If bypassing the union on negotiable issues were
evidence of a restriction in the free flow of information under
the Act, the Legislature would not have adopted the concept of
exclusive representation, and bargaining throughout the
University would be eliminated. I therefore reject this as an
example of a negative impact of collective bargaining and find
that the collective bargaining process will increase the free
flow of information.
Mentor Issues
A factor weighing heavily in the AGSE decision was the
potential impact of collective bargaining on the mentor
relationship. The record in this case does not support a
conclusion that collective bargaining will damage mentor
relationships.
The mentor relationship, which is crucial to education at
the University, and about which numerous University witnesses
testified, is limited primarily to the relationship between a
graduate student a ssertat committee chair, or sometimes
a committee member. Any impact upon that relationship by
110
establishment of the requested bargaining unit is virtually non-
existent.
It was extremely rare for the same individuals to have been
in both an employee-supervisor relationship and a student-faculty
mentor relationship. While there were many examples of student
employees seeking out certain faculty members for advice,
guidance, specific knowledge or letters of recommendation, these
relationships did not amount to the intensity of a true mentor
relationship. A good example of this was the relationship
between Victor Vendovato22 and Professor Paul Saltman. Saltman
is highly respected as a professor and appears truly dedicated to
enhancing the learning opportunities for TAs. He meets with them
regularly, emphasizing teaching skills as well as substantive
knowledge. His approach is collegial rather than authoritative.
Vendovato volunteered to be a TA with Saltman without pay after
he had already graduated, just for the additional learning
experience. This is one of the clearest examples of a potential
mentor relationship between a faculty member and an undergraduate
TA. While Vendovato learned a great deal from Saltman, the
relationship did not approach a true mentor relationship. When
Vendovato first applied for graduate school, for example, he did
not even seek a letter of recommendation from Saltman.· Instead,
22Vendovato was a TA twice for Saltman; once for credit
during the initial training quarter and once as a non-student,
non-paid volunteer. As such, he was never in a position included
within the petition. His experience is, nevertheless, a good
reflection of student faculty mentor issues, even if he is not
included in the petition and is not reflective of employment
issues.
111
he used two other professors for whom he had worked as a
researcher and his tennis coach.
Other readers and TAs do ask Saltman for letters of
recommendation. He writes about 200 per year, a fact which also
indicates that the relationships are not of the depth described
by University witnesses as crucial mentor relationships. It
would be impossible to be that type of a mentor, offering
intense, lifelong guidance to 200 new students per year.
Even if there were evidence that a large number of mentor
relationships overlapped with employment relationships, extending
coverage would not damage those relationships. Conversely
denying coverage would not enhance the relationships. Potential
conflict is a natural part of any relationship, be it employer-
employee, or a faculty-student relationship. As stated by Dr.
Hecker:
The problems that a contract addresses are
not going to go away. If graduate assistants
are overworked, if graduate assistants don'-t
have health insurance, if jobs are given
arbitrarily, if graduate assistants are
dismissed without just cause, you're going
to have an angry bunch of graduate
assistants . graduate assistants who are
less angry and less concerned because their
issues [are] covered by a contract are
probably more likely to be better teachers,
more likely to be able to focus better on the
research they do, whatever their
responsibilities are. Problems aren't going
to go away just because there may not happen
to be a collective bargaining agreement
someplace. Those problems have to be
resolved and this is the best way to resolve
them.
112
Having greater clarity about the parameters of the
employment relationship, brought about by a collective bargaining
agreement, will tend to avoid potential conflict between students
and faculty rather than create it. Numerous witnesses called by
both the University and the Petitioner, testified that greater
clarity of the rules of employment are extremely helpful in
avoidance of conflict. While such guidelines might be
accomplished through a good faculty handbook or good personnel
policy manual, providing employees with greater input into the
issues and decisions tends to make any such document more
effective than one unilaterally developed. The dialogue of
collective bargaining can help develop a better roadmap for
problem avoidance between faculty mentors and student employees.
Most disputes of any sort between faculty and student,
either academic or employment, are settled informally at early
stages where it is to the advantage of both parties to avoid
escalation. This is true regarding all of the other bargaining
relationships examined at the hearing. Only a minute number of
disputes ever made it to the final stages of whichever conflict
resolution process was being utilized. This hardly supports the
University's argument that one of the most fundamental aspects of
graduate education, the student faculty mentor relationship, will
be damaged because student employees will have the opportunity to
negotiate wi faculty members and administrators at the
bargaining table, and possibly confront them through a negotiated
grievance procedure.
113
Student employees are no doubt aware of the potential
precarious nature of their relationship with faculty, and the
tremendous advantage of maintaining a positive relationship with
someone on whom they may rely for entrance into graduate school
or in establishing their careers. Regardless of the nature of
any collective bargaining grievance process ultimately agreed
upon, it is unlikely that coverage under HEERA will unleash a
frenzy of grievances by student employees against their mentors.
The fear that collective bargaining could restrict, in any
way, the hiring process and therefore impact the mentor
relationship, does not justify denying coverage. There currently
exists many restrictions in the hiring process that do not do
damage to those relationships. For example, students must have a
3.0 GPA. They must have taken the course and received an A.
Graduate students have priority over undergraduate students.
They cannot work more than 50 percent, etc. Fears that
collective bargaining would lead to student faculty mentor
relationships based upon seniority are unjustified. That has not
been the result at any other University where bargaining has
occurred, nor would HEERA ever compel the University to agree to
such a proposal.
Even in situations where grievances are increased and the
rhetoric is ratcheted up in efforts to build solidarity for
upcoming bargaining, those disputes typically are not the sort of
activities which will directly impact individual faculty student
mentor relationships.
114
The University offered the testimony of Dean Duggan at
Berkeley to show how collective bargaining strained the
relationship between Duggan, a University spokesperson during one
of the previous student employee strikes, and Andy Kahl, a
spokesperson for AGSE when they were out on strike. This
obviously created strain in their relationship. However, this
example does not support the University's position for two
reasons. First, Duggan and Kahl were able to re-establish their
relationship after the strike. Duggan continued as a member of
Kahl's committee and continued reading his dissertation,
eventually leading to Kahl's Ph.D. Even more fundamentally
however, is that the conflict in that situation (the student
employee strike) was not a result of collective bargaining.
Exactly the opposite was true. The strike occurred because the
University was refusing to recognize AGSE and engage in
collective bargaining. The strike and the resulting strain on
the Duggan/Kahl relationship was a direct result of the lack of
collective bargaining, not the existence of collective
bargaining.
Finally, several University witnesses expressed fears that
collective bargaining in general, and a formal grievance process
particular, would ultimately damage the student faculty
relationship because faculty members might retaliate against
students if they filed grievances. Witnesses suggested that
students would ultimately be better served if disputes were
resolved informally within the academic family. If a formal
115
determination was made or a decision issued by an arbitrator that
concluded that a faculty member had acted inappropriately,
illegally, or contrary to provisions of a contract, that faculty
member might retaliate academically against the student. Since
faculty members play such a vital role to the success of
students, the student would ultimately be the loser, according to
these witnesses.
The argument that rights should be denied to individuals
because those in power, when confronted with their alleged
misdeeds, might retaliate against those not in power, has rarely
been persuasive. At best, this argument is paternalistic and is
based upon a fear of confrontation, rather than a realistic
assessment of the impact of collective bargaining. It may be
more comfortable for faculty members to avoid being confronted
with alleged misdeeds or to avoid final determinations made
against them. However, some discomfort and education may be
necessary to fairly resolve contested issues. There is no
justification for denying individuals rights in order to avoid an
improper or illegal overreaction by other individuals opposed to
those rights. Such actions are typically counterproductive and
are an ineffective method of resolving disputes regardless of
their nature.
To the extent that the fears expressed are realistic,
however, and faculty might actually retaliate against student
employees, that dramatically underscores the rather superficial
nature of the relationship to begin with. It also vividly
116
demonstrates the potential need for representation and greater
protection.
Work Stoppages
The occurrence of strikes and the potential for strikes was
raised by several witnesses. While strikes among student
employees in a recognized bargaining unit have occurred as
negotiation pressure tactics (at the University of Michigan for
example) they are rare. Most of the strikes referred to by
witnesses in this hearing occurred as a demand for recognition.
Recognition strikes have occurred at UC Berkeley at least twice,
at UC Santa Cruz twice, and at UCLA and UCSD.
Work stoppages are, by the accounts of most witnesses, one
of the most disruptive and adversarial aspect of the labor
management relationship. They not only have the potential to
strain relationships between an employee and a supervisor, but in
a University setting, they have crucial additional negative
impacts. Student employee strikes can pit faculty against
faculty and can drive a wedge between some faculty and the
administration. It can also be very disruptive to the
educational process of members of the bargaining unit, whether or
not they honor the strike. Strikes can also draw harsh reaction
from the public at large. At a time when the University is
continually under siege regarding budget issues and under intense
public scrutiny for a myriad of other reasons, strikes send a
decidedly wrong message to the community.
117
Finally and most important, strikes are enormously
disruptive to the educational process of other university
students. Most students, and particularly undergraduate students
because of the tremendous cost of their education, are faced with
a very limited window of opportunity for completing their
coursework. One quarter is a very short period of time for
students to absorb a huge volume of information. Even a strike
of short duration, causing the loss of only a few section
meetings, can amount to a major setback for students and have
ramifications beyond that particular quarter. While perhaps not
as important to many students, delays in submission of grades can
also be crucial.
Strikes are a breakdown in the labor management relationship
and can result in a fundamental disruption of the educational
process. Probably more than any other aspect of the labor
management relationship, they disrupt the "pursuit of excellence
in teaching, research, and learning through the free exchange of
ideas among the faculty, students, and staff 11
While the record is not completely clear, it appears that there
have been more student employee strikes at the University than
the combined total of all the other universities from which
witnesses testified at the hearing. Given the fact that student
employee unions do not typically have the opportunity to
negotiate over academic issues, providing a mechanism for the
avoidance of strikes is an effective way to encourage excellence
within the University's mission.
118
The Legislature recognized how damaging strikes can be to
the excellence of the University and its mission. It included a
multi-step dispute resolution process, which involves the
assistance of mediation, a factfinding process, and post
factfinding mediation. The Supreme Court recognized the value of
that process in San Diego Teachers Association23 and Regents,
where it stated:
The University also argues that permitting
collective bargaining for housestaff may lead
to strikes. However, it is widely recognized
that collective bargaining is an alternative
dispute resolution mechanism which diminishes
the probability that vital services will be
interrupted. [Citation.]
(Regents at p. 623.)
The University urges in its brief that extending coverage to
student employees will not guarantee the absence of strikes.
That is absolutely true. As recognized by the Supreme Court, it
will, however, reduce the likelihood of strikes. Furthermore,
the University's denial of bargaining rights to student employees
has over the past decade almost guaranteed the presence of
strikes. As a policy to avoid the disruption of work stoppages,
denying collective bargaining rights to student employees has
failed.
I therefore conclude that extending coverage to the
employees in question diminishes the likelihood of strikes.
Obligating the parties to participate in the mediatory influence
of the HEERA impasse procedures will not only help develop a
~San Diego Teachers Association v. Superior Court (1979)
24 Cal.3d 1 [154 Cal.Rptr. 893].
119
harmonious and cooperative labor management relationship, but
will encourage the pursuit of·excellence in teaching, research,
and learning through the free exchange of ideas among the
faculty, students, and staff.
Academic Versus Economic Issues
The belief that it is impossible to successfully separate
academic from economic issues is no longer accurate based on the
record in this case. Witnesses for the Petitioner testified that
parties have been able to separate academic from employment
disputes and offered examples of where they were able to do that.
University witnesses testified that it is difficult to separate
academic from employment issues.
The conclusion I draw from this record is that although it
may be hard work, it is possible to distinguish between the two,
and therefore fears of overlap between academic and employment
issues are not a legitimate reason for denying coverage under
HEERA.
Many of the collective bargaining agreements entered into
evidence in this hearing, along with the negotiating proposals
for the AGSE unit at UC Berkeley, contain either explicit
limitations on the authority of arbitrators regarding academic
issues or express reservation of University authority regarding
academic matters. Even the University's own conflict resolution
process (APM 140) and University proposals at the UC Berkeley
bargaining table draw a distinction between academic and
employment issues.
120
Other university employers passionately defend their
exercise of academic discretion. For them it appears to be the
line drawn in the sand. The University of Oregon is a good
example. There, Dean Upham clearly takes a collaborative
approach to collective bargaining. Of the approximately 35
formal grievances filed during his tenure as dean, not a single
one has gone to arbitration. His philosophy is that
confrontations are not in anyone's best interest. His exception
to this philosophy, however, is when the issues at hand are
fundamental to the University's exercise of academic discretion.
When such issues arise, the University becomes intractable,
refusing to relinquish these rights. Dr. Julius testified that
universities would probably be even more resistant to giving in
to student employee unions than they would with faculty units.
Even Dr. Craig, clearly the most anti-union, anti-collective
bargaining witness in the hearing, acknowledged that there were
no provisions in their collective bargaining agreement that she
felt infringed upon or negatively impacted the academic program
at the University of Wisconsin.
The University of Michigan refused to bargain over an issue
that it felt infringed upon its academic discretion. It spent
several years litigating the issue and ultimately prevailed.
That not only demonstrates how universities have been able to
identify academic issues, but shows they have not rolled over and
played dead when their academic discretion is threatened. It
also demonstrates that if and when the parties are unable to
121
resolve their differences regarding which issues are bargainable,
there are other appropriate forums for resolving such disputes.
As noted in Regents:
These scope-of-representation issues may be
resolved by the Board when they arise, since
it alone has the responsibility 11 [t]o
determine in disputed cases whether a
particular item is within or without the
scope of representation."
Disputes over the scope of representation are manageable
issues. PERB and the courts have resolved literally hundreds of
scope of representation disputes since collective bargaining
obligations were extended to California's more than 1100 public
school employers almost twenty years ago. The potential for
scope of representation disputes is not a reason to deny
coverage, given the dispute resolution mechanisms available to
the parties. 24
Potential Damage to Stature of the University
Another issue relied upon in the AGSE decision was the fear
that collective bargaining would damage the stature of the
institution and affect its ability to attract and retain the most
able and productive faculty and graduate students. There is no
credible evidence whatsoever in this record that would support
such a finding. The only such evidence offered was from Dr.
Craig who repeated second hand speculation that $9.00 per month
union dues might dissuade graduate students from choosing the
University of Wisconsin. Her fears are undermined by her other
24The same holds true for other concerns raised by the
University such as disputes over unit work, hours, etc.
122
testimony that the University of Wisconsin was the first
University in the country to negotiate a collective bargaining
agreement with graduate student employees and that it remains to
this day a world class university with an outstanding reputation.
A mature bargaining relationship providing a collective
bargaining agreement with clarity over terms and conditions of
employment would probably be more of an enhancement to potential
student employees, rather than a deterrent. It is also difficult
to believe that granting coverage to student employees in this
case would affect the University's ability to attract and retain
the most able and productive faculty, since faculty themselves
are covered under HEERA.
The most likely scenario, since this petition involves
overwhelmingly undergraduate students, is that this will be a
non-issue having no impact whatsoever in either direction.
Part-time/Intermittent Employee Issues
There was some testimony by University witnesses that
representation of part-time or intermittent employees will be
ineffectual and create discontinuity. This was rebutted by union
witnesses who gave examples in other industries where such
representation can be very effective. Furthermore, there are
ample examples within the field of education where part-time or
intermittent employees have been represented in a successful
manner.
In Unit Determination for Employees of the California State
University and Colleges (1981) PERB Decision No. 173 H, PERB
123
found a comprehensive unit of faculty, including all full-time
and part-time instructors, tenured and non-tenured, as well as
coaches and librarians, to be appropriate for meeting and
conferring under HEERA. PERB has also established separate units
of part-time faculty in Mendocino Community College District,
supra, PERB Decision No. 144 and Long Beach Community College
District (1989) PERB Decision No. 765.~ Additionally, in
at least three districts, the Board found a separate bargaining
unit of per diem substitute teachers appropriate under EERA.
(Oakland Unified School District (1979) PERB Decision No. 102 and
Palo Alto Unified School District/Jefferson Union High School
District (1979) PERB Decision No. 84.) Finally, substitute,
temporary, hourly, adult education and summer school employees
have been consistently included by PERB within bargaining
units.M
It should also be noted that if student employees feel that
collective bargaining may be ineffective, nothing compels them to
exercise their right to select an exclusive representative. This
25 Part-time faculty were included by PERB in units with full-
time faculty in Hartnell Community College District (1979) PERB
Decision No. 81 and Marin Community College District (1978) PERB
Decision No. 64; adult education teachers were included in the
faculty unit in Glendale Community College District (1979) PERB
Decision No. 88; and summer school faculty were included in the
faculty unit in Mt. San Antonio Community College District (1983)
PERB Decision No. 297.
Msee, e.g., Redwood City Elementary School District (1979)
PERB Decision No. 107; El Monte Union High School District (1980)
PERB Decision No. 142; Dixie Elementary School District (1981)
PERB Decision No. 171; Palo Alto Unified School District (1983)
PERB Decision No. 352; Fairfield-Suisun Unified School District
(1983) PERB Decision No. 370.
124
decision deals with the question of whether student employees
have the right to choose to be represented, not the wisdom of
whatever choice they may make.
One other issue regarding intermittent employment was the
concern that establishment of a bargaining unit might create two
classes of employees, one covered and one not covered. Yet the
University has already created two classes in the disputed
positions. For example, some student employees have GSHIP,
others do not. Some have fee remissions, others do not. These
differences do not seem to have created insurmountable problems
for the University or its student employees.
Limited Resources of the University
Another reason urged by the University for denying coverage
was that bargaining would put increased strain on the limited
resources of the University. This strain would be caused by the
increased staff time necessary to engage in collective bargaining
and contract administration. It would, according to University
witnesses, also result from the demands of the Petitioner for
better wages and benefits. Any increases granted to unit members
would have to be taken from other academic programs, according to
the University.
If this were a legitimate reason for denying collective
bargaining rights to employees, there would not be a single unit
in existence, either the public or private sectors. Arguments
that union demands will create a financial burden upon the
125
University are entirely appropriate at the bargaining table, but
are not reasons to deny coverage under HEERA.
Erosion of the Status Quo
Another University argument is that public pressure and a
strong desire to resolve conflict with its students will lead the
University to give in on crucial issues which may erode the
academic and administrative status quo which currently supports
excellence at the University. This argument is a bit like asking
PERB to deny coverage to employees in order to protect the
University from its own lack of will, bargaining strength or
persuasive ability at the bargaining table. This is a weak
argument for several reasons. There is ample evidence in the
record that other universities have been able to maintain their
interests while bargaining with student employees. There is also
ample evidence in the record that the University has adamantly
and successfully maintained its interests to date during
collective bargaining with student employees at UC Berkeley.
Finally, there is nothing in the record suggesting that a change
in the status quo will undermine excellence at the University.
Any status quo at the University is clearly a dynamic status quo
subject to change at any given time.
An examination of these second prong issues leads me to
conclude that extending coverage to the disputed positions will
not only help develop a more harmonious and cooperative labor
management relationship, but it will affirmatively encourage
excellence within the University. Mutual bargaining obligations
126
will result in a greater flow rather than a lessening of
information and ideas. Clarity over employment issues provided
through a collective bargaining agreement will help avoid
disputes which may endanger student faculty relationships. If
disputes do arise, a mutually negotiated dispute resolution
process can assist the parties with their employment dispute by
ensuring some protections for the complainant and a sense of
fairness for both parties. Impasse procedures built into the act
will also minimize the possibility of one of the most disruptive
aspect of collective bargaining, the work stoppage. These
affirmative encouragements of excellence will be gained without
other significant negative impacts.
For these reasons, I find that the educational objectives of
readers, tutors and associates are subordinate to the services
they provide and that it would further the purposes of the Act to
extend coverage to the employees in question.
CONCLUSION-APPROPRIATENESS OF REQUESTED UNIT
Based upon the above findings of fact, discussion, and the
entire record in this case, I find that the individuals in
dispute in this hearing are employees under the Act, and that the
unit requested by the Petitioner is appropriate for negotiating
with the Regents of the University of California at the San Diego
Campus, provided an employee organization becomes the exclusive
representative of that unit. Pursuant to the following ORDER, an
election will be conducted by the PERB Regional Director unless
the University grants voluntary recognition to the Petitioner.
127
PROPOSED ORDER
The following unit is found to be appropriate for meeting
and negotiating at the University of California San Diego campus.
Shall Include All:
Readers
Tutors27
Associates In (Teaching a Class)
Shall Exclude All:
Managerial, Supervisorial and Confidential employees,
and All Other Employees
APPEAL PROCESS
Pursuant to California Code of Regulations, title 8,
section 32305, this Proposed Decision and Order shall become
final unless a party files a statement of exceptions with the
Board itself at the headquarters office in Sacramento within
20 days of service of this Decision. In accordance with PERB
Regulations, the statement of exceptions should identify by page
citation or exhibit number the portions of the record, if any,
relied upon for such exceptions. (See Cal. Code of Regs.,
tit. 8, sec. 32300.) A document is considered 11 filed 11 when
actually received before the close of business (5:00 p.m.) on the
last day set for filing 11 • . or when sent by telegraph or
certified or Express United States mail, postmarked not later
27At the hearing, the University indicated that it may be
revising the tutor title and title codes. In an attempt to avoid
the type of confusion that occurred with the acting instructor
title at UC Berkeley, my intention is to include all of the
tutors that were the subject of this hearing, performing both
tutoring duties and undergraduate TA duties by whatever title and
in whatever title code that may result from such revision.
128
than the last day set for filing . II (See Cal. Code of Regs.,
tit. 8, sec. 32135; Code Civ. Proc., sec. 1013 shall apply.) Any
statement of exceptions and supporting brief must be served
concurrently with its filing upon each party to this proceeding.
Proof of service shall accompany each copy served on a party or
filed with the Board itself. (See Cal. Code of Regs., tit. 8,
secs. 32300, 32305 and 32140.)
129
James . Tamm
Administrative Law Judge
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