Key legal question
Whether a health insurer must reimburse a medicine that is no longer mandatorily covered when the insured was not informed of the change.
Extracted holding
The insurer may have to bear the reimbursement risk if it failed to inform its insureds and the insured could in good faith believe the medicine was still covered.
Extracted reasoning
The convention between insurers and pharmacists, requiring pharmacists to alert customers that certain medicines are no longer covered, does not bind insured persons who are not party to it. If the insurer did not itself inform its insureds, it must bear the consequences of a lack of information communicated by the pharmacist when the insured acted in good faith.