Key legal question
Whether the cantonal service committed an undue delay amounting to denial of justice in handling the restitution request
Extracted holding
No violation was found; the authority had not failed to act with due diligence at this stage.
Extracted reasoning
The request was vague, the applicant did not sufficiently cooperate or substantiate her claim, and some procedural delay was attributable to her conduct. The authority had replied several times and was asked only to decide promptly if it had not yet done so.