Credit Counseling Application

From: Drake, Juliet (USTP)
Sent: Wednesday, May 1, 2024 6:14 PM
Subject: Length of Typical Credit Counseling Sessions
ATTENTION ALL APPROVED CREDIT COUNSELING AGENCIES:
On the United States Trustee Program’s website, there are numerous Frequently Asked
Questions concerning credit counseling, including a question about the typical duration of
counseling sessions. In response to the question “How long should a typical counseling session
last?” the Program previously stated that
The USTP understands that counseling sessions may vary in length depending
on each client’s particular circumstance. Generally, however, counseling
sessions should last approximately 60 minutes.
Today, the USTP revised the response which now states:
Generally, a typical counseling session should last approximately 60 minutes.
However, the USTP understands that counseling sessions may vary in
duration depending on each client’s particular circumstance. There is no
required minimum duration or required average duration of the counseling
sessions. In some instances, less or more time may be appropriate. In other
words, some counseling session may be less than 60 minutes, some may be
more than 60 minutes.
Please contact me if you have any questions.
Juliet Drake
Deputy Assistant Director
Credit Counseling and Debtor Education Unit
Executive Office for United States Trustees