Scott Schneider v. Insurance Management Inc.

COURT OF APPEALS
DECISION NOTICE
DATED AND FILED This opinion is subject to further editing. If
published, the official version will appear in
the bound volume of the Official Reports.
June 22, 2022
A party may file with the Supreme Court a
Sheila T. Reiff petition to review an adverse decision by the
Clerk of Court of Appeals Court of Appeals. See WIS. STAT. § 808.10
and RULE 809.62.

Appeal No. 2021AP1501 Cir. Ct. No. 2019CV627

STATE OF WISCONSIN IN COURT OF APPEALS
DISTRICT III

SCOTT SCHNEIDER,

PLAINTIFF-APPELLANT,

V.

INSURANCE MANAGEMENT INC. D/B/A HSG CODEBLUE,

DEFENDANT,

CODEBLUE LLC, NANCY PUERNER, JOHN PARRIS, ERICA ANN HUDSON
AND NICOLE LYNN DARBY,

DEFENDANTS-RESPONDENTS.

APPEAL from an order of the circuit court for Eau Claire County:
MICHAEL A. SCHUMACHER, Judge. Affirmed.

Before Stark, P.J., Hruz and Gill, JJ.
No. 2021AP1501

Per curiam opinions may not be cited in any court of this state as precedent

or authority, except for the limited purposes specified in WIS. STAT. RULE 809.23(3).

¶1 PER CURIAM. Scott Schneider, pro se, appeals from a circuit
court order granting the defendants’1 summary judgment motion and dismissing
his defamation claims against them. Schneider argues that there are genuine
issues of material fact as to the truth of CodeBlue’s allegedly defamatory
statements, thereby precluding summary judgment. We conclude that the
summary judgment materials establish that the statements made by CodeBlue were
substantially true, which Schneider has conceded. We therefore affirm the court’s
order dismissing Schneider’s claims.

BACKGROUND

¶2 Schneider was employed by CodeBlue from June 2016 through
June 2018 in its call center. During his two-year employment with CodeBlue,
Schneider was subject to several written disciplinary warnings for attendance,
using profanity while on a call, and unprofessional interactions with a coworker,
the latter of which is the subject of this appeal. Specifically, his unprofessional
conduct involved his interactions with his coworker, Erica Hudson.

¶3 These interactions began on August 5, 2017, when Schneider and
Hudson went out for a drink. In his deposition, Schneider admitted that during
that evening, he told Hudson “he would love to kiss her but would settle for a

1
The defendants in this case include Insurance Management Inc., (d/b/a HSG Codeblue),
CodeBlue, LLC, and individual defendants Erica Hudson, John Parris, Nicole Darby, and
Nancy Puerner. For ease of reading, we will refer to the defendants collectively as CodeBlue
unless otherwise noted.

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hug.” Instead, Hudson “gave [Schneider] a disgusted look and refused, stated she
would see [Schneider] at work and left.” Following that encounter, Schneider sent
Hudson multiple messages over the CodeBlue instant messenger system.
Schneider admitted that the messages had both a “sexual tone” and a “controlling
tone.” According to Schneider, he wanted a romantic relationship with Hudson,
he was aware that Hudson did not want a romantic relationship, but he was trying
to “change her mind.”

¶4 CodeBlue discovered the messages on its instant messenger system,
and Schneider received a “Final Warning” for violating CodeBlue’s “Work Rules
and Regulations Policy; Group Two: Intolerable Behaviors.”2 In his complaint,
Schneider “admit[ted] wrongdoing in August” 2017 regarding the instant
messenger exchange, and he also admitted that the messages “did communicate
frustration and were borderline harassment.”

¶5 On June 11, 2018, Schneider and Hudson had an encounter by the
elevator in CodeBlue’s office building (“the Elevator Incident”). According to the
corrective action form, issued on June 19, 2018, and detailing the encounter

2
The “Final Warning” was issued via a corrective action form on September 6, 2017.
The form provides details of the type of warning, type of offense, the policy violation, the plan
for improvement, and the consequences of further infractions. According to CodeBlue’s
corrective action form, the violating “Intolerable Behaviors” included “[e]ngaging in
improper/indecent behavior[, such as] … [p]ersonal actions of conduct, whether intentional or
unintentional, such as insulting or abusing customers, vendors or any associates, and making or
publishing false, vicious, threatening, or malicious statements concerning any of the
aforementioned parties or the Company” and “[e]ngaging in any form of unwelcome and/or
unwarranted verbal or physical deprecation of person, explicit derogatory statements, profanity,
and discriminatory remarks made by someone in the workplace that are offensive to the recipient
or that cause the recipient discomfort or humiliation and/or interfere with the recipient’s job
performance.” The form also states that “[f]uture occurrences of this type of behavior and/or
other [CodeBlue] policy and procedure violations may result in further disciplinary action, up to
and including termination of employment.”

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(“June 2018 Corrective Action Form”), “a co-worker filed a harassment complaint
against [Schneider] for unwarranted advances,” stating that “after [Schneider’s]
shift was complete he waited near an exit for nearly 30 minutes for her shift to
finish so he could approach her.” In his operative complaint filed in this action,
Schneider admitted that he “was aware” that “it was 9:00 PM and that Ms. Hudson
may at any time come down the elevator to [go home from] her shift” and that he
“thought ahead in the event this happened.” Schneider explained that when
Hudson did exit the elevator, she “walked quickly by behind him,” and he
“ambled through the double doors calling out to Ms. Hudson.” Schneider then
confronted Hudson to “apologize” for his behavior on social media when he left
her a “frustrated message” and “unfriend[ed] her.”

¶6 Following the Elevator Incident, Schneider continued to contact
Hudson. Schneider admits that he “messaged Ms. Hudson on Facebook with a
small paragraph” to reiterate his apology. He then sent Hudson flowers on
June 13, 2018, “to reinforce the apology; however, at the time [he] did not identify
himself as the person who did so.” Schneider did message Hudson on Facebook
that night to inform her that he sent the flowers. According to a Facebook
message log in the record, between June 14 and June 18, 2018, Schneider
messaged Hudson ten times, but Hudson never responded. Schneider also reached
out to Hudson on CodeBlue’s instant messenger system, but again Hudson did not
respond.

¶7 According to Schneider’s complaint in this case, he then approached
Hudson at their workplace to discuss “the state of their work relationship.”
Hudson reminded Schneider that she wanted to maintain a professional
relationship. Hudson reminded Schneider again via CodeBlue’s instant messenger
system when he continued to message her, stating, “I am just trying to keep a

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professional/work relationship.” Schneider responded via CodeBlue’s instant
messenger system on June 19, 2018, with multiple, insistent messages regarding
his desire for a different type of relationship.

¶8 Schneider’s employment with CodeBlue was terminated on June 19,
2018, due to his conduct toward Hudson and his repeated violations of CodeBlue’s
“Work Rules and Regulations Policy; Group Two: Intolerable Behaviors.”3
Schneider then filed for unemployment benefits. CodeBlue received a “Discharge
Questionnaire” as well as a “UCB-16 Separation Notice” form from the
Department of Workforce Development Unemployment Insurance Division (“UI
Division”). CodeBlue completed and returned those forms, in addition to
providing supplemental documents requested by the UI Division. The
supplemental documents included CodeBlue’s corrective actions forms stating that
Schneider had been discharged for violating work rules and regulations.
CodeBlue also provided an unsigned document in response to “questions raised
by” the UI Division (“CodeBlue response”). The CodeBlue response stated in
part,

3
The complete “Description of Incident” in the June 2018 Corrective Action Form is as
follows:

On 6/15/18 a co-worker filed a harassment complaint against
[Schneider] for unwarranted advances. On 6/11/18 after
[Schneider’s] shift was complete he waited near an exit for
nearly 30 minutes for her shift to finish so he could approach
her. On 6/13/2018 [h]e sent her flowers anonymously with a
note “For all you do.” Later that night [Schneider] sent her a
lengthy message on Facebook telling her he sent the flowers.
She did not respond to the messages. On 6/14/2018 [Schneider]
sent her an Instant Message via Company Computer saying
“Hi—What did you have for lunch?” When she did not respond
he sent her another message about 2 hours later saying “Look—I
wont bite—I just sent you flowers.”

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No. 2021AP1501

On the incident on 6/11/18 [Schneider] first attempted to
talk to [Hudson] on the call floor while she was working.
She dismissed his attempts by telling him she was busy and
was unable to talk. Later that night [Schneider] waited for
her on the first floor between the elevator and the stairway.
[Hudson] wouldn’t have been able to see him until she
reached the first floor by elevator or stairs. At that point he
began following her out of the building and asking her if
she was trying to avoid him. He was unable to walk to the
parking lot with her because she walks much quicker.

CodeBlue went on to explain that Hudson “was feeling threatened because of how
angry [Schneider] got with her the last time she turned down his advances in
August 2017, and because [Schneider] waited outside the elevator for her to be
finished with her shift.” According to CodeBlue, “[a]fter this incident [it] took
precautions and had [Hudson] escorted to the parking lot after her shifts were
finished.”

¶9 On July 19, 2018, the UI Division denied Schneider unemployment
benefits, finding that he “was discharged for misconduct connected with his
employment.” On August 22, 2018, CodeBlue received a letter from the
Department of Workforce Development Equal Rights Division (“ERD”), relating
to a complaint that Schneider filed against CodeBlue in which Schneider stated
that he was discriminated against based on his disability—chronic fatigue
syndrome. CodeBlue responded to the ERD’s request for information by
forwarding the records discussed above.

¶10 Schneider filed the complaint at issue in this appeal on
December 13, 2019.4 The complaint alleged that CodeBlue had engaged in

4
Schneider subsequently filed four amended summons and complaints in quick
succession between December 13 and December 20, 2019. CodeBlue, however, was not properly
served with any of those pleadings. Schneider filed his fifth amended summons and complaint on
March 2, 2020, and CodeBlue filed its admission of service the same day.

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No. 2021AP1501

“Defamation of Character in the form of Libel Per Se.” Schneider had also
previously filed a separate lawsuit against the individual defendants in this case for
defamation, and on August 17, 2020, he filed a motion for permissive joinder of
claims. On October 26, 2020, the circuit court entered an order consolidating the
actions.

¶11 On June 1, 2021, CodeBlue filed a motion for summary judgment,
seeking dismissal of all Schneider’s defamation claims. In support, CodeBlue
argued the following:

(1) the defamation claims are not properly pled with
particularity, (2) [Schneider] lacks sufficient evidence to
maintain a defamation claim against some or all of the
Defendants, (3) the alleged defamatory statements are true,
and (4) even if they were not true, the statements were
legally privileged such that no liability for defamation can
lie against any of the Defendants.

Schneider opposed the motion. After a hearing, the circuit court granted
CodeBlue’s motion for summary judgment by oral pronouncement and by written
order on August 23, 2021. Schneider appeals.

DISCUSSION

¶12 On appeal, Schneider argues that the circuit court erred in granting
CodeBlue’s motion for summary judgment dismissing his defamation claims
against all of the defendants. Specifically, Schneider argues that the court “did not
follow Summary Judgment Methodology by neglecting to take any legal
arguments and inferences in favor of the non-moving party.” In essence, however,
Schneider argues that there are material facts in dispute, precluding summary
judgment. CodeBlue counters that while Schneider argues that there are factual
disputes, there are no disputes as to the material facts. Instead, CodeBlue asserts

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No. 2021AP1501

that Schneider has admitted to all material facts concerning his behavior. We
agree, and for the reasons that follow, we affirm the court’s grant of summary
judgment in favor of CodeBlue.5

¶13 Our review of a circuit court’s summary judgment decision is
de novo, applying the same methodology as the circuit court. Springer v. Nohl
Elec. Prods. Corp., 2018 WI 48, ¶9, 381 Wis. 2d 438, 912 N.W.2d 1. “The
methodology governing summary judgment is well-established and we need not
repeat it in its entirety.” Progressive N. Ins. Co. v. Jacobson, 2011 WI App 140,
¶7, 337 Wis. 2d 533, 804 N.W.2d 838. Summary judgment is appropriate where
“the pleadings, depositions, answers to interrogatories, and admissions on file,
together with the affidavits, if any, show that there is no genuine issue as to any

5
As a threshold matter, CodeBlue argues that we should dismiss Schneider’s appeal for
his failure to follow numerous rules of appellate procedure. See WIS. STAT. RULE 809.19(1)
(2019-20). Schneider is a pro se litigant; however, we generally hold pro se litigants in civil
matters to the same appellate rules as attorneys. See Waushara County v. Graf, 166 Wis. 2d 442,
451-52, 480 N.W.2d 16 (1992). We agree that Schneider’s brief fails to comply with these rules,
specifically that an appellant’s brief must contain appropriate citations to the record. See
RULE 809.19(1)(d), (e) (2019-20). Further, Schneider fails to fully develop clear arguments with
citation to legal authority.

Although we are not persuaded that dismissal is warranted in this case, we admonish
Schneider that future violations of our appellate rules may result in sanctions. See WIS. STAT.
RULE 809.83(2) (2019-20). We will address Schneider’s arguments as best we can discern them,
but we have no duty to address undeveloped arguments, to develop arguments on a party’s behalf,
or to search the record for evidence to support Schneider’s arguments. See Industrial Risk
Insurers v. American Eng’g Testing, Inc., 2009 WI App 62, ¶25, 318 Wis. 2d 148, 769 N.W.2d
82; United States v. Dunkel, 927 F.2d 955, 956 (7th Cir. 1991) (“Judges are not like pigs, hunting
for truffles buried in [the record].”).

All references to the Wisconsin Statutes are to the 2019-20 version unless otherwise
noted.

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No. 2021AP1501

material fact and that the moving party is entitled to a judgment as a matter of
law.”6 WIS. STAT. § 802.08(2).

¶14 Schneider asserts claims against CodeBlue for defamation “in the
form of Slander Per Se and Libel Per Se.” A common law defamation claim
requires: “(1) a false statement; (2) communicated by speech, conduct or in
writing to a person other than the one defamed; and (3) the communication is
unprivileged and tends to harm one’s reputation, lowering him or her in the
estimation of the community or deterring third persons from associating or dealing
with him or her.” Laughland v. Beckett, 2015 WI App 70, ¶22, 365 Wis. 2d 148,
870 N.W.2d 466 (quoting Ladd v. Uecker, 2010 WI App 28, ¶8, 323 Wis. 2d 798,
780 N.W.2d 216); WIS JI—CIVIL 2500 (2016). A claim for defamation can be
based on either libel or slander. Martin v. Outboard Marine Corp., 15 Wis. 2d
452, 457, 113 N.W.2d 135 (1962). Slander is “the publication of defamatory
matter by spoken words,” whereas libel is “defamation ‘by written or printed
words.’” Bauer v. Murphy, 191 Wis. 2d 517, 524, 530 N.W.2d 1 (Ct. App. 1995)
(citation omitted).

¶15 On review, our first step is to determine if the matter complained of
is defamatory. Ladd, 323 Wis. 2d 798, ¶8. If so, we then consider defenses to the

6
On appeal, Schneider failed to provide us with a transcript of the circuit court’s oral
ruling in this case. As the appellant, it is Schneider’s responsibility to provide this court with a
record that is sufficient to review the issue on appeal. See Hometown Bank v. Acuity Ins., 2008
WI App 48, ¶6 n.5, 308 Wis. 2d 503, 748 N.W.2d 203 (“The burden is on [appellant] to provide a
record sufficient to review its appellate issues.”); State v. McAttee, 2001 WI App 262, ¶5 n.1, 248
Wis. 2d 865, 637 N.W.2d 774 (“It is the appellant’s responsibility to ensure completion of the
appellate record and ‘when an appellate record is incomplete in connection with an issue raised
by the appellant, we must assume that the missing material supports the trial court’s ruling.’”
(citation omitted)). Although this oversight would typically require us to assume that the missing
information supported the court’s ruling, our review of the court’s summary judgment decision is
de novo.

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No. 2021AP1501

claim. Id. “Truth is a complete defense.” Id. “If the challenged statements as a
whole are not capable of a false and defamatory meaning, or are substantially true,
a [defamation] action will fail.” Torgerson v. Journal/Sentinel, Inc., 210 Wis. 2d
524, 534-35, 563 N.W.2d 472 (1997).

¶16 We first note that Schneider’s arguments on appeal regarding the
exact basis for his defamation claim are difficult to discern.7 CodeBlue argues that
“Schneider has not been entirely clear on what statements he is alleging are the
defamatory statements.” See WIS. STAT. § 802.03(6) (“In an action for libel or
slander, the particular words complained of shall be set forth in the complaint, but
their publication and their application to the plaintiff may be stated generally.”);
Ashker v. Aurora Med. Grp., Inc., 2013 WI App 143, ¶11, 352 Wis. 2d 193, 841
N.W.2d 297 (“The general allegation in [the] complaint that Aurora made false
statements does not meet the statutory requirement that ‘the particular words
complained of shall be set forth in the complaint’ for a defamation claim.”).
Further, Schneider has also failed to specify which defendants he asserts
committed libel and which committed slander.

¶17 Schneider claims that CodeBlue and the individual defendants “were
party to false allegations that Schneider: (1) Committed the act of stalking … and

7
We note, as CodeBlue does, that this is not a case for wrongful discharge; the claim is
for defamation. Despite this fact, Schneider spends a great deal of his briefing arguing that he
was wrongfully terminated.

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No. 2021AP1501

(2) An allegation of harassment.”8 In his complaint, Schneider alleges that
CodeBlue committed defamation

by stating [that] on June 11, 2018[,] [Schneider] tried to
talk to Ms. Hudson on the call floor and after Ms. Hudson
told him she was busy, [Schneider] later waited by the
elevator for 30 mins after his shift was done for Ms.
Hudson to come down the elevator so he could confront
her, [Schneider] then ended up following Ms. Hudson out
of the building when she did not want to talk, asking her if
she was trying to avoid him. Ms. Hudson was able to get
away because she could walk much more quickly to the
parking lot. [CodeBlue] further alleged that [Schneider]
sent Ms. Hudson flowers the next day Tuesday, June 12
and Skyped Ms. Hudson on Thursday, June 14, 2019.
[CodeBlue] alleges Ms. Hudson didn’t respond to
[Schneider’s] inquiries in regard to each incident either on
Skype or on Facebook. Ms. Hudson filed harassment
charges against [Schneider] on Friday, June 15, 2018[,] for
the above alleged set of occurrences.

¶18 Thus, it appears that Schneider alleges that the defamatory
statements were made by Hudson when she informed CodeBlue of the Elevator
Incident, the flowers, and the subsequent social media and the CodeBlue instant
messenger communications. CodeBlue and the remaining individual defendants
then republished those statements in the June 2018 Corrective Action Form and in
the CodeBlue response, which were then sent to the UI Division and to the ERD.
For purposes of this appeal, we will assume without deciding that those statements
are capable of a defamatory meaning.

8
Schneider himself appears to have classified his behavior as “stalking,” as our review
of the record reveals that CodeBlue never used the term “stalking” to define Schneider’s actions,
and CodeBlue concurs with that conclusion. The June 2018 Corrective Action Form merely
states that Schneider “waited near an exit for nearly 30 minutes for her shift to finish so he could
approach her.” The CodeBlue response states that “[l]ater that night [Schneider] waited for her
on the first floor between the elevator and the stairway.” The June 2018 Corrective Action Form
does, however, reference “harassment,” stating that “a co-worker filed a harassment complaint
against [Schneider] for unwarranted advances.”

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¶19 Under the circumstances, we agree that the circuit court properly
granted summary judgment in favor of CodeBlue.9 As noted previously, truth of a
statement is a defense to a defamation claim, and, more importantly for our
purposes, “it is enough if the statement is ‘substantially true.’” DeMiceli v.
Klieger, 58 Wis. 2d 359, 363, 206 N.W.2d 184 (1973) (citation omitted). “It is not
necessary to prove the literal truth of the precise statement made. Slight
inaccuracies of expression are immaterial provided that the defamatory charge is
true in substance.” Lathan v. Journal Co., 30 Wis. 2d 146, 158, 140 N.W.2d 417
(1966) (citation omitted).

9
CodeBlue also singles out two individual defendants—Nicole Darby and John Parris—
arguing that Schneider has failed to state a claim against these individual defendants. As to
Darby, CodeBlue explained that the defamation claim against Darby must be dismissed, as
Schneider has presented no evidence that she engaged in defamation. Schneider does not indicate
what statements Darby allegedly made, only noting in his original complaint against the
individual defendants that she “is the official who called [Schneider] and told him that he was
fired” and that she was “instrumental in the discussion.” Later, in his brief in opposition to
CodeBlue’s motion for summary judgment, Schneider argued that Darby was the one who “filled
out and sanctioned” “the Discharge Questionnaire and Separation Notice” that was sent to the
UI Division that included “the fabricated stalking incident in June 2018 [that was] the reason for
his termination and is the only reason for his termination.” CodeBlue, however, explains that
“Jody Glampe was the person to sign the Discharge Questionnaire, and no one signed the final
Corrective Action Form” or the CodeBlue response. Schneider provided no evidence to support
his claim that Darby filled out the forms, and he fails to respond to CodeBlue’s claims in his reply
brief. See Charolais Breeding Ranches, Ltd. v. FPC Sec. Corp., 90 Wis. 2d 97, 109, 279
N.W.2d 493 (Ct. App. 1979) (arguments not disputed may be deemed admitted). Again, this case
is not a wrongful termination case; general allegations that a party was somehow involved in
Schneider’s termination alone have no bearing on the elements of a defamation claim. We agree
that Schneider’s claim against Darby was properly dismissed.

As for Parris, Schneider’s original complaint against the individual defendants alleged
that Parris defamed him because Parris was the “HR official who took Ms. Hudson’s Complaint
and Statements” and because Parris “first reported the allegations of harassment to the [UI
Division].” Schneider, however, has also failed to provide evidence to support these allegations.
In fact, in his deposition, when asked, “What libelous statement are you attributing to
John Parris?” Schneider responded, “I don’t have direct evidence of him being involved because
there isn’t anything that shows me any memos, any kind of emails, nothing ….” Again,
Schneider failed to respond to CodeBlue’s argument on this point in his reply brief. See
Charolais, 90 Wis. 2d at 109. For these reasons, we also agree that Schneider’s claim against
Parris was properly dismissed.

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No. 2021AP1501

¶20 Here, we conclude that based on the record before us, the statements
made by Hudson and republished in the June 2018 Corrective Action Form and
CodeBlue response are substantially true, and to the extent there are disputed
issues of fact, those facts are not material. As noted previously, Schneider agrees
that the Elevator Incident took place. However, he appears to dispute three facts
related to the Elevator Incident: (1) the date; (2) whether he followed Hudson out
the door; and (3) whether he was actually waiting for Hudson for thirty minutes, as
he claims this amount of time would be impossible due to his chronic fatigue
syndrome.

¶21 First, Schneider claims that the Elevator Incident actually occurred
on June 4, 2018, rather than June 11, 2018. When the Elevator Incident occurred,
however, is immaterial to the dispute in this case. Based on the issue before us, all
that matters is whether the incident in fact occurred, and Schneider admits that it
did.

¶22 Second, Schneider states that the circuit court found that he
“[f]ollowed Ms. Hudson out the door,” but he argues that “he did not follow her
out of the building in any manner[,] shape or form.” Neither the June 2018
Corrective Action Form nor the court stated that Schneider followed Hudson
outside of the building, and the CodeBlue response merely stated that Schneider
“began following her out of the building and asking her if she was trying to avoid
him.” As noted, however, Schneider admitted in his complaint that he “ambled
through the double doors calling out to Ms. Hudson,” meaning that he followed
her out of a set of doors and he did so when Hudson was attempting to exit the
building for the evening. Thus, this fact is substantially true.

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¶23 Finally, Schneider argues that due to his chronic fatigue syndrome,
he “did not have the ability to stand at an elevator exit for 30 minutes lying in wait
for Ms. Hudson.” Again, Schneider admitted that he knew “that Ms. Hudson may
at any time come down the elevator to [go home from] her shift” and that he
“thought ahead in the event this happened.” The exact amount of time that
Schneider waited or did not wait is also immaterial to this dispute. Instead,
Schneider admitted to the substantial truth of the material facts: that an encounter
occurred, that Schneider thought ahead regarding the possibility of this encounter,
that he followed Hudson and called out to her, and that he spoke to Hudson
regarding his previous behavior.

¶24 The remainder of the statements in the June 2018 Corrective Action
Form referenced Schneider sending Hudson flowers and messaging Hudson on
social media as well as the CodeBlue instant messenger system. Based on the
evidence in the record, including the communication logs and Schneider’s
deposition, these statements are all true.

¶25 In terms of whether these events are properly characterized as
“harassment”10 as alleged in the June 2018 Corrective Action Form, we agree with
CodeBlue that the context of all Schneider’s and Hudson’s interactions renders
that statement substantially true. Schneider admitted that his behavior in
August 2017 was inappropriate and that it was “borderline harassment.” Then in

10
Harassment is generally defined as “[w]ords, conduct, or action (usu. repeated or
persistent) that, being directed at a specific person, annoys, alarms, or causes substantial
emotional distress in to that person and serves no legitimate purpose.” Harassment, BLACK’S
LAW DICTIONARY (10th ed. 2014); see also WIS. STAT. § 813.125(1)(am)4.b. (“‘Harassment’
means … [e]ngaging in a course of conduct or repeatedly committing acts which harass or
intimidate another person and which serve no legitimate purpose.”).

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June 2018, he engaged in the Elevator Incident, which CodeBlue calls
“premeditated” and which was, at the very least, something he thought about
beforehand. Following that incident, Schneider sent Hudson flowers and
approached her in the workplace to discuss “the state of their work relationship.”

¶26 After Hudson repeatedly informed Schneider of her desire to keep
their relationship professional, and despite Hudson’s lack of response, Schneider
continued to message her via two communication mediums. As CodeBlue
explained, “Schneider’s behavior adds up to ‘unwarranted advances’ as Hudson
stated in her harassment complaint,” and Hudson felt threatened as a result. In
reply, Schneider argues only that these interactions were nothing more than an
“office romance” gone wrong, that CodeBlue is “paint[ing] Schneider as the dark
villain of the CodeBlue call center,” and that the “Me-Too movement” impacted
these allegations. None of Schneider’s arguments dispute the fact that these
repeated, unwanted interactions with Hudson occurred.

¶27 Therefore, for the reasons stated above, we conclude that the
statements made by Hudson and republished by CodeBlue and its employees in
the June 2018 Corrective Action Form and CodeBlue response were substantially
true. Accordingly, we affirm the circuit court’s order granting summary judgment
in favor of CodeBlue.11

11
In the alternative, CodeBlue argues that it is entitled to judgment as a matter of law
because the communication in this case is privileged, in addition to various other defenses to
Schneider’s claims. Wisconsin law recognizes certain privileges that apply to defamatory
statements and protect the communicator from liability. See Vultaggio v. Yasko, 215 Wis. 2d
326, 330-31, 572 N.W.2d 450 (1998). Because we have determined that the statements in this
case were substantially true, and as that issue is dispositive, we do not address privilege or any
other defenses. See Turner v. Taylor, 2003 WI App 256, ¶1 n.1, 268 Wis. 2d 628, 673 N.W.2d
716 (court of appeals need not address all issues raised by the parties if one is dispositive).

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No. 2021AP1501

By the Court.—Order affirmed.

This opinion will not be published. See WIS.
STAT. RULE 809.23(1)(b)5.

16