Order No. PSC-2024-0114-TRF-PU•Florida Public Service Commission native order document 02195-2024
Florida Public Service Commission native order document 02195-2024
Order No. PSC-2024-0114-TRF-PUFlapubserv
Texto completo
FILED 4/22/2024 DOCUMENT NO. 02195-2024 FPSC - COMMISSION CLERK BEFORE THE FLORIDA PUBLIC SERVICE COMMISSION In re: Petition for approval ofrevisions to budget billing tariffs, by Florida Public Utilities Com an . -----~~----------~ DOCKET NO. 20230136-PU ORDER NO.PSC-2024-0114-TRF-PU ISSUED: April 22, 2024 The following Commissioners participated in the disposition of this matter: MIKE LA ROSA, Chairman ARTGRAHAM GARY F. CLARK ANDREW GILES FAY ORDER APPROVING REVISIONS TO BUDGET BILLING TARIFFS BY THE COMMISSION: Background On December 15, 2023, Florida Public Utilities Company (FPUC or Company) filed a petition seeking our approval of revisions to its optional budget billing program (program) tariffs for both its electric and natural gas divisions. FPUC also proposed to expand the program to include certain small general service customers, to remove unnecessary language related to bill format, and to revise the terms and conditions of the program. Furthermore, FPUC has proposed to add details to its electric budget billing tariffs to align with its natural gas program tariffs. The Company states that the proposed tariff revisions are intended to provide consistency across the business units under FPUC's parent company, Chesapeake Utilities Corporation (CUC). Currently, FPUC's Customer Information and Billing System (CIS) services are provided by ECIS, a Vertex business solutions product the Company ha s been using for over 20 years. FPUC's parent company, CUC, will be replacing the current system at the completion of its contract on December 31, 2024. CUC is currently working with SAP (a software company for the management of business processes) and IBM to transition to FPUC' s new billing system known as 1CX with an estimated transition date of August 2024. 1 FPUC requests approval of its proposed tariff revisions to be effective on the actual date of the transition date to the new CIS, expected to be completed in August 2024. As part of the review process, our staff issued a data request to FPUC. On January 31, 2024, FPUC filed its response to that request, which included a corrected version of First Revised Sheet No. 41. All proposed Revised Tariff Sheets are appended to this Order as Attachment A. 1 Approval of the new billing system is not an issue in this docket.
ORDER NO. PSC-2024-0114-TRF-PU DOCKET NO. 20230136-PU PAGE 2 On February 22, 2024, we suspended the proposed tariffs. 2 We have jurisdiction over this matter pursuant to Sections 366.04, 366.05, and 366.06, Florida Statutes (F.S.). Decision The Company explained in its petition that the need for consistency in the program across both electric and natural gas divisions became evident as it worked through the process of changing to the new billing system. The Company is not currently seeking our approval of its new CIS platform. In its response to our staff’s data request, the Company stated that it has not yet determined the timing or mechanism for recovery of the costs associated with the implementation of the 1CX system. Natural Gas Budget Billing Program FPUC’s natural gas budget billing program tariff is an option for residential customers designed to help them stabilize their monthly payments. 3 To qualify for the program, a customer must be a year-round customer with 12 months of consecutive bills and not owe past payments to the Company (i.e., have a zero balance). The customer’s monthly payment is based on an average of the previous 12 months of bills and applicable fees and taxes. FPUC currently has 194 residential natural gas customers enrolled in its program. Pursuant to the currently effective tariff, the budgeted monthly payment is recalculated from time to time and if the recalculated monthly payment varies by 10 percent or more from the budget monthly payment, the Company may begin charging the recalculated amount on the customer’s next bill. Additionally, a customer’s budgeted monthly payment will be recalculated on each anniversary of the customer’s initial participation in the Program. Proposed Tariff Revisions In its petition, FPUC proposed to remove the requirement that the recalculated budgeted monthly payment vary by 10 percent before the utility may begin charging the recalculated amount. In response to our staff’s data request, FPUC stated that removing the 10 percent variable requirement would allow the system to calculate based on the factors necessitating the change, which would produce a more accurate budget billing amount. The Company also explained that it would recalculate budgeted monthly payments due to circumstances including 2 Order No. PSC-2024-0045-PCO-PU, issued February 22, 2024, in Docket No. 20230136-PU, In re: Petition for approval of revisions to budget billing tariffs, by Florida Public Utilities Company. 3 We have approved budget billing programs and tariffs for Florida Power & Light Company, Tampa Electric Company, Duke Energy Florida, and Peoples Gas System. See Order No. PSC-05-0951-TRF-EI, issued October 6, 2005, in Docket No. 050486-EI, In re: Petition for approval of optional budget billing program for GS-1 rate customers by Florida Power & Light Company; Order No. PSC-2015-0416-TRF-EI, issued October 1, 2015, in Docket No. 20150159-EI, In re: Petition for approval of tariff revisions to implement customer relationship management (CRM) project, by Tampa Electric Company; Order No. PSC-2018-0372-TRF-EI, issued July 30, 2018, in Docket No. 20180123-EI, In re: Petition for approval of modifications to Section No. IV, general rules and regulations governing electric service, Part VIII billing, residential and non-residential budget billing, by Duke Energy Florida, LLC; and Order No. PSC-2015-0415-TRF-GU, issued October 1, 2015, in Docket No. 20150160- GU, In re: Petition for approval of tariff revisions to implement customer relationship management (CRM) project, by Peoples Gas System.
ORDER NO. PSC-2024-0114-TRF-PU DOCKET NO. 20230136-PU PAGE 3 changes to rates, taxes, or new load which would impact a customer’s usage. We find that this methodology is reasonable, and that it should reduce the imbalances between the budgeted monthly payment and a customer’s actual total bill. In addition to the above proposed tariff revision, the Company is also proposing to expand its budget billing program to include non-residential customers in Rate Schedules GS-1 (customers using less than 1,000 therms annually) and GS-2 (customers using 1,000 to 4,999 therms annually). FPUC asserts that the proposal will enable general service customers to better budget their utility expenses and states that this proposed expansion will not impact the general body of ratepayers. FPUC is also proposing to remove the requirement that customers who request to end their participation in the program may not rejoin the program until after six months. Finally, FPUC proposes to reserve the right to waive the requirement that customers must join the program with a zero balance, on a not-unduly discriminatory basis. Electric Budget Billing Program FPUC currently has 258 residential electric customers enrolled in its budget billing program. The existing tariff provides that a customer participating in the program will remain a program participant unless the customer requests termination from the program or is delinquent in payment. In comparison to the natural gas budget billing tariff discussed above, existing budget billing electric tariffs are less detailed. The terms for FPUC’s electric budget billing program are quoted in their entirety in Paragraph 8 of the Petition. Proposed Tariff Revisions In order to add details similar to the natural gas budget billing tariff, FPUC proposed to add language to the electric budget billing tariff stating that the customer must be a year-round customer with 12 months of consecutive bills and not owe past due payments to the Company to enroll in the program. The customer’s monthly payment will be based on an average of the previous 12 months of bills and applicable fees and taxes. FPUC has also proposed program tariff language to state that the budgeted monthly payment may be recalculated from time to time, and that the Company may begin charging the recalculated amount on the customer’s next bill. Additionally, a customer’s budgeted monthly payment will be recalculated on each anniversary of the customer’s initial participation in the program. We find that the above tariff modifications better specify the terms of the program and align more closely with the natural gas budget billing tariff. Other revisions include removing language on applying a factor which typically has not been utilized, removing the monthly 10 percent payment variable margin (the new CIS platform will automatically calculate the customers budget billing amount), and removing the terminated customer waiting period before reenrolling in the budget billing program. In addition to the above discussed proposed tariff revisions, the Company is also proposing to expand its electric budget billing program to customers in Rate Schedules GS-Non Demand (customers using 25 kilowatts or less), and GS-Demand (customers using 25 to 500 kilowatts). The Company asserts that the proposal would enable smaller commercial customers
ORDER NO. PSC-2024-0114-TRF-PU DOCKET NO. 20230136-PU PAGE 4 to better budget their utility expenses and the proposed expansion would not impact the general body of ratepayers. Overall, the added detail to the electric budget billing tariffs will provide more consistency with the natural gas tariff. Furthermore, the replacement of the CIS platform will allow FPUC to enhance its billing and payment platforms, streamline and automate the billing system, consolidate customer information, and onboard customers quickly. Conclusion We hereby approve FPUC's proposed revisions to its optional budget billing program tariffs for its electric and natural gas divisions, including the expansion of the program to general service customers. The Revised Tariffs, appended to this Order as Attachment A, shall be effective on the actual date of the transition of the existing CIS platform to the new CIS platform expected to occur in August 2024. No later than 30 days prior to the transition date, the Company shall notify us in writing of the actual transition date. Based on the foregoing, it is ORDERED by the Florida Public Service Commission that Florida Public Utilities Company’s Revised Tariffs for its optional budget billing program for both its electric and natural gas divisions, appended to this Order as Attachments A, are hereby approved. It is further ORDERED that the Revised Tariffs shall be effective on the actual date of the transition of the existing customer information and billing system to the new platform, anticipated to be August 2024. It is further ORDERED that the Company shall provide us at least thirty days prior written notice of the actual transition date. It is further ORDERED that if a protest is filed within 21 days of issuance of the Order, the tariff shall remain in effect with any charges held subject to refund pending resolution of the protest. It is further ORDERED that if no timely protest is filed, this docket shall be closed upon the issuance of a Consummating Order.
ORDER NO. PSC-2024-0114-TRF-PU DOCKET NO. 20230136-PU PAGES By ORDER of the Florida Public Service Commission this 22nd day of April, 2024. SPS Florida Public Service Commission 2540 Shumard Oak Boulevard Tallahassee, Florida 32399 (850) 413-6770 www.tloridapsc.com Copies furnished: A copy of this document is provided to the parties of record at the time of issuance and, if applicable, interested persons. NOTICE OF FURTHER PROCEEDrNGS The Florida Public Service Commission is required by Section 120.569( 1), Florida Statutes, to notify parties of any administrative hearing or judicial review of Commission orders that is available under Sections 120.57 or 120.68, Florida Statutes, as well as the procedures and time limits that apply. This notice should not be construed to mean aJl requests for an administrative hearing or judicial review will be granted or result in the relief sought. Mediation may be available on a case-by-case basis. If mediation is conducted, it does not affect a substantially interested person's right to a hearing. The Commission's decision on this tariff is interim in nature and will become final, unless a person whose substantial interests are affected by the proposed action files a petition for a formal proceeding, in the form provided by Rule 28-106.201, Florida Administrative Code. This petition must be received by the Office of Commission Clerk, 2540 Shumard Oak Boulevard, Tallahassee, Florida 32399-0850, by the close of business on Mav 13, 2024. In the absence of such a petition, this Order shall become final and effective upon the issuance of a Consummating Order. Any objection or protest filed in this docket before the issuance date of this order is considered abandoned unless it satisfies the foregoing conditions and is renewed within the specified protest period.
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OCR transcription for search; preserved printed pages are authoritative
FILED 4/22/2024
DOCUMENT NO. 02195-2024
FPSC - COMMISSION CLERK
BEFORE THE FLORIDA PUBLIC SERVICE COMMISSION
In re: Petition for approval of revisions to DOCKET NO. 20230136-PU
budget billing tariffs, by Florida Public ORDER NO, PSC-2024-0114-TRF-PU
Utilities Company. ISSUED: April 22, 2024
The following Commissioners participated in the disposition of this matter:
MIKE LA ROSA, Chairman
ART GRAHAM
GARY F. CLARK
ANDREW GILES FAY
ORDER APPROVING REVISIONS TO BUDGET BILLING TARIFFS
BY THE COMMISSION:
Background
On December 15, 2023, Florida Public Utilities Company (FPUC or Company) filed a
petition seeking our approval of revisions to its optional budget billing program (program) tariffs
for both its electric and natural gas divisions. FPUC also proposed to expand the program to
include certain small general service customers, to remove unnecessary language related to bill
format, and to revise the terms and conditions of the program. Furthermore, FPUC has proposed
to add details to its electric budget billing tariffs to align with its natural gas program tariffs. The
Company states that the proposed tariff revisions are intended to provide consistency across the
business units under FPUC’s parent company, Chesapeake Utilities Corporation (CUC).
Currently, FPUC’s Customer Information and Billing System (CIS) services are provided
by ECIS, a Vertex business solutions product the Company has been using for over 20 years.
FPUC’s parent company, CUC, will be replacing the current system at the completion of its
contract on December 31, 2024. CUC is currently working with SAP (a software company for
the management of business processes) and IBM to transition to FPUC’s new billing system
known as 1CX with an estimated transition date of August 2024.' FPUC requests approval of its
proposed tariff revisions to be effective on the actual date of the transition date to the new CIS,
expected to be completed in August 2024.
As part of the review process, our staff issued a data request to FPUC. On January 31,
2024, FPUC filed its response to that request, which included a corrected version of First
Revised Sheet No. 41. All proposed Revised Tariff Sheets are appended to this Order as
Attachment A.
' Approval of the new billing system is not an issue in this docket.
ORDER NO. PSC-2024-0114-TRF-PU
DOCKET NO. 20230136-PU
PAGE 2
On February 22, 2024, we suspended the proposed tariffs. 2 We have jurisdiction over this
matter pursuant to Sections 366.04, 366.05, and 366.06, Florida Statutes (F.S.).
Decision
The Company explained in its petition that the need for consistency in the program across
both electric and natural gas divisions became evident as it worked through the process of
changing to the new billing system. The Company is not currently seeking our approval of its
new CIS platform. In its response to our staff’s data request, the Company stated that it has not
yet determined the timing or mechanism for recovery of the costs associated with the implementation
of the 1CX system.
Natural Gas Budget Billing Program
FPUC’s natural gas budget billing program tariff is an option for residential customers
designed to help them stabilize their monthly payments. 3 To qualify for the program, a customer
must be a year-round customer with 12 months of consecutive bills and not owe past payments to
the Company (i.e., have a zero balance). The customer’s monthly payment is based on an
average of the previous 12 months of bills and applicable fees and taxes. FPUC currently has 194
residential natural gas customers enrolled in its program. Pursuant to the currently effective
tariff, the budgeted monthly payment is recalculated from time to time and if the recalculated
monthly payment varies by 10 percent or more from the budget monthly payment, the Company
may begin charging the recalculated amount on the customer’s next bill. Additionally, a
customer’s budgeted monthly payment will be recalculated on each anniversary of the
customer’s initial participation in the Program.
Proposed Tariff Revisions
In its petition, FPUC proposed to remove the requirement that the recalculated budgeted
monthly payment vary by 10 percent before the utility may begin charging the recalculated
amount. In response to our staff’s data request, FPUC stated that removing the 10 percent
variable requirement would allow the system to calculate based on the factors necessitating the
change, which would produce a more accurate budget billing amount. The Company also
explained that it would recalculate budgeted monthly payments due to circumstances including
2 Order No. PSC-2024-0045-PCO-PU, issued February 22, 2024, in Docket No. 20230136-PU, In re: Petition for
approval of revisions to budget billing tariffs, by Florida Public Utilities Company.
3 We have approved budget billing programs and tariffs for Florida Power & Light Company, Tampa Electric
Company, Duke Energy Florida, and Peoples Gas System. See Order No. PSC-05-0951-TRF-EI, issued October 6,
2005, in Docket No. 050486-EI, In re: Petition for approval of optional budget billing program for GS-1 rate
customers by Florida Power & Light Company; Order No. PSC-2015-0416-TRF-EI, issued October 1, 2015, in
Docket No. 20150159-EI, In re: Petition for approval of tariff revisions to implement customer relationship
management (CRM) project, by Tampa Electric Company; Order No. PSC-2018-0372-TRF-EI, issued July 30,
2018, in Docket No. 20180123-EI, In re: Petition for approval of modifications to Section No. IV, general rules and
regulations governing electric service, Part VIII billing, residential and non-residential budget billing, by Duke
Energy Florida, LLC; and Order No. PSC-2015-0415-TRF-GU, issued October 1, 2015, in Docket No. 20150160-
GU, In re: Petition for approval of tariff revisions to implement customer relationship management (CRM) project,
by Peoples Gas System.
ORDER NO. PSC-2024-0114-TRF-PU
DOCKET NO. 20230136-PU
PAGE 3
changes to rates, taxes, or new load which would impact a customer’s usage. We find that this
methodology is reasonable, and that it should reduce the imbalances between the budgeted
monthly payment and a customer’s actual total bill.
In addition to the above proposed tariff revision, the Company is also proposing to
expand its budget billing program to include non-residential customers in Rate Schedules GS-1
(customers using less than 1,000 therms annually) and GS-2 (customers using 1,000 to 4,999
therms annually). FPUC asserts that the proposal will enable general service customers to better
budget their utility expenses and states that this proposed expansion will not impact the general
body of ratepayers. FPUC is also proposing to remove the requirement that customers who
request to end their participation in the program may not rejoin the program until after six
months. Finally, FPUC proposes to reserve the right to waive the requirement that customers
must join the program with a zero balance, on a not-unduly discriminatory basis.
Electric Budget Billing Program
FPUC currently has 258 residential electric customers enrolled in its budget billing
program. The existing tariff provides that a customer participating in the program will remain a
program participant unless the customer requests termination from the program or is delinquent
in payment. In comparison to the natural gas budget billing tariff discussed above, existing
budget billing electric tariffs are less detailed. The terms for FPUC’s electric budget billing
program are quoted in their entirety in Paragraph 8 of the Petition.
Proposed Tariff Revisions
In order to add details similar to the natural gas budget billing tariff, FPUC proposed to
add language to the electric budget billing tariff stating that the customer must be a year-round
customer with 12 months of consecutive bills and not owe past due payments to the Company to
enroll in the program. The customer’s monthly payment will be based on an average of the
previous 12 months of bills and applicable fees and taxes. FPUC has also proposed program
tariff language to state that the budgeted monthly payment may be recalculated from time to
time, and that the Company may begin charging the recalculated amount on the customer’s next
bill. Additionally, a customer’s budgeted monthly payment will be recalculated on each
anniversary of the customer’s initial participation in the program. We find that the above tariff
modifications better specify the terms of the program and align more closely with the natural gas
budget billing tariff.
Other revisions include removing language on applying a factor which typically has not
been utilized, removing the monthly 10 percent payment variable margin (the new CIS platform
will automatically calculate the customers budget billing amount), and removing the terminated
customer waiting period before reenrolling in the budget billing program.
In addition to the above discussed proposed tariff revisions, the Company is also
proposing to expand its electric budget billing program to customers in Rate Schedules GS-Non
Demand (customers using 25 kilowatts or less), and GS-Demand (customers using 25 to 500
kilowatts). The Company asserts that the proposal would enable smaller commercial customers
ORDER NO. PSC-2024-0114-TRF-PU
DOCKET NO. 20230136-PU
PAGE 4
to better budget their utility expenses and the proposed expansion would not impact the general
body of ratepayers.
Overall, the added detail to the electric budget billing tariffs will provide more
consistency with the natural gas tariff. Furthermore, the replacement of the CIS platform will
allow FPUC to enhance its billing and payment platforms, streamline and automate the billing
system, consolidate customer information, and onboard customers quickly.
Conclusion
We hereby approve FPUC's proposed revisions to its optional budget billing program
tariffs for its electric and natural gas divisions, including the expansion of the program to general
service customers. The Revised Tariffs, appended to this Order as Attachment A, shall be
effective on the actual date of the transition of the existing CIS platform to the new CIS platform
expected to occur in August 2024. No later than 30 days prior to the transition date, the
Company shall notify us in writing of the actual transition date.
Based on the foregoing, it is
ORDERED by the Florida Public Service Commission that Florida Public Utilities
Company’s Revised Tariffs for its optional budget billing program for both its electric and
natural gas divisions, appended to this Order as Attachments A, are hereby approved. It is further
ORDERED that the Revised Tariffs shall be effective on the actual date of the transition
of the existing customer information and billing system to the new platform, anticipated to be
August 2024. It is further
ORDERED that the Company shall provide us at least thirty days prior written notice of
the actual transition date. It is further
ORDERED that if a protest is filed within 21 days of issuance of the Order, the tariff
shall remain in effect with any charges held subject to refund pending resolution of the protest.
It is further
ORDERED that if no timely protest is filed, this docket shall be closed upon the issuance
of a Consummating Order.
ORDER NO. PSC-2024-0114-TRF-PU
DOCKET NO. 20230136-PU
PAGES
By ORDER of the Florida Public Service Commission this 22nd day of April, 2024.
SPS
Florida Public Service Commission
2540 Shumard Oak Boulevard
Tallahassee, Florida 32399
(850) 413-6770
www.tloridapsc.com
Copies furnished: A copy of this document is
provided to the parties of record at the time of
issuance and, if applicable, interested persons.
NOTICE OF FURTHER PROCEEDrNGS
The Florida Public Service Commission is required by Section 120.569( 1), Florida
Statutes, to notify parties of any administrative hearing or judicial review of Commission orders
that is available under Sections 120.57 or 120.68, Florida Statutes, as well as the procedures and
time limits that apply. This notice should not be construed to mean aJl requests for an
administrative hearing or judicial review will be granted or result in the relief sought.
Mediation may be available on a case-by-case basis. If mediation is conducted, it does
not affect a substantially interested person's right to a hearing.
The Commission's decision on this tariff is interim in nature and will become final, unless
a person whose substantial interests are affected by the proposed action files a petition for a
formal proceeding, in the form provided by Rule 28-106.201, Florida Administrative Code. This
petition must be received by the Office of Commission Clerk, 2540 Shumard Oak Boulevard,
Tallahassee, Florida 32399-0850, by the close of business on Mav 13, 2024.
In the absence of such a petition, this Order shall become final and effective upon the
issuance of a Consummating Order.
Any objection or protest filed in this docket before the issuance date of this order is
considered abandoned unless it satisfies the foregoing conditions and is renewed within the
specified protest period.
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page | of 13
PAGE 6
Florida Public Utilities Company
FPSC Tariff First Revised Sheet No. 6.253
Original Volume No. 2 Replaces Original Sheet No, 6.253
RULES AND REGULATIONS - CONTINUED
6. Budget Billing Program (Optional):
a. Residential Customers_and non-residential Customers served under Rate
Schedules GS-1 and GS-2 and may elect to make budgeted monthly payments of
amounts due the Company to help stabilize monthly payments. To qualify for
the Budget Billing Program, a Customer must be a year-round Customer with
twelve {12} Months of consecutive bills and have zera balance owing when the
Customer elects to participate in the Program. The Company witHimptement
the-applcation-byCustomermay waive the zero balance requirement on a
not-unduly discriminatory basis.
b. Ifa Customer requests to make budgeted monthly payments, the initial budgeted
| monthly payment amount iswill be based on an average of the previous twelve
(12) Months bills due the Company, including all applicable fees and taxes
(excluding service charges and additional fees). The Company reserves the right
to estimate increases or decreases aver historical amounts in rate components
| (including taxes) to the account, arnd+thenepphy-atacter- based upeonthe
After the Customer's budgeted monthly payment amount has been initially
established, the Company may recalculate the budgeted monthly payment from
time to time. If the recalculated budgeted monthly payment varies-by16%-cr
| sere from the budgeted monthly payment amount then in effect, the Company
may begin charging the recalculated amount on Customer's next successive bill.
c, At -enrrentand budget balance l-he-shawn-onthe Customers biHThe
| Customer's budgeted monthly payment will be recalculated on each anniversary of
the Customer's initial participation in the program. On such recalculation, any
credit and debit deferred balance will be recalculated in the following yeat's
budgeted monthly payment calculation.
d. An electing Customer's participation in the budgeted payment plan will be
continuous unless the Customer requests that participation in the plan be
terminated or that gas service be terminated, or the Customer is delinquent in
paying the budgeted payment amount and becomes subject to the collection action
on the service account. At that time, the Customer's participation in the program
will be terminated and the Customer shall settle their account with the Company
in full. Ifa Customer requests to terminate participation in the program, but
remains a Customer of the Company, the Customer shall pay any deferred debit
balance with their next regular monthly bill, and any deferred credit balance shall
| be used to reduce the amount due for the next regular monthly bill. An-eleeting
| Issued by: Jeffrey Sylvester, Chief Operating Officer Effective: Mareht.2023
Florida Public Utilities Company
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 2 of 13
PAGE 7
Florida Public Utilities Company First Revised Sheet No. 6.254
Original Volume No. 2 Replaces Original Sheet No. 6.254
RULES AND REGULATIONS - CONTINUED
7. Payments:
a.
Paytment Methods:
Customers may elect to pay their bill by cash, check, money order, credit
card, debit card, automatic withdrawal from a bank account, or on-line via
Company's website no later than twenty (20) Days from the date of presentation
by Company.
i, Customers may elect to pay their bill at a Company authorized payment agent
listed on Company’s website.
. Application of Payments:
Customer payments received by the Company shall be applied to the
billed charges as follows:
i. Aging of Accounts Receivable:
Oldest outstanding billed charges until fully satisfied following the payment
application methodology specified below.
Proceeding to the next oldest outstanding billed charge until either the entire
payment has been applied or until the entire amount owed has been satisfied
following the payment application methodology specified below.
. Payment Application Methodology:
i. Separately stated taxes and fees, until fully satisfied; then,
ii. Pool Manager’s charges for the sale of Gas, if any, until fully satisfied; then
iii. Company's regulated charges, until fully satisfied; then,
Other Company non-regulated charges, until fully satisfied; then other Pool
Manager charges.
2
Issued by: leffrey Syivester, Chief Operating Officer Effective:
Florida Public Utilities Company
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 3 of 13
PAGE 8
Florida Public Utilities Company
FirstSecond Revised Sheet No. 39
F.P.8.C, Electric Tariff
Cancels GriginatFirst Sheet No. 39
Third Revised Volume No.1
INDEX OF RATE SCHEDULES
ITEM TITLE SHEET No.
RATE SCHEDULES
Schedule RS Residential Service 40 - 4442
Reserved l’or-Future-Use 42
Schedule GS General Service -Non-Demand 43-44]
Schedule GSD General Service - Demand 45 — 46.2
Schedule GSLD General Service - Large Demand 47-48
Schedule GSLDT-EXP General Service - Large Demand Time of Use 49
Schedule GSLDI General Service - Industrial 50-51
Schedule GSD-SB General Service - Standby 52-54
Reserved For Future Use 35
Schedule LS Lighting Service 56-38
Schedule OSL Mercury Vapor Lighting Service 59-60
Schedule IS-EXP Interruptible (Experimental 61
Schedule EDRP Economic Development Rider Program 62 - 64
Rate Adjustment Rider 65-66
Reserved For Future Use 67
Storm Recovery Surcharge 68
Issued by: Jeffiy-MHousehelder,PresidentJeffrey Sylvester, Chief Operating Officer
Effective: FRB-042924+
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 4 of 13
PAGE 9
Florida Public Utilities Company Fifth Revised Sheet No. 40
F.P.S.C. Electric Tariff Cancels Fourth Revised Sheet No. 40
| Third Revised Volume No. |
RATE SCHEDULE RS
RESIDENTIAL SERVICE
Availability
Available within the territory served by the Company in Jackson, Calhoun and Liberty Counties
and on Amelia Island in Nassau County.
Applicabili
Applicable for service to a single family dwelling unit occupied by one family or household and for
energy used in commonty-owned facilities in condominium and cooperative apartment buildings.
Character of Service
Single-phase service at nominal secondary valtage of 115/230 volts; three-phase service if available.
Limitations of Service
The maximum size of any individual single-phase motor hereunder shall not exceed five (5)
horsepower,
The Company shall not be required to construct any additional facilities for the purpose of supplying
three-phase service unless the revenue to be derived therefrom shall be sufficient to yield the
Company a fair return on the value of such additional facilities.
Monthly Rate
Customer Facilities Charge:
$16.95 per customer per month
Base Energy Charge:
2.373¢/K WH for usage up to 1000 KWH’ s/month
3.887¢/K WH for usage above 1000 K WH’s/month
Purchased Power Charges
Purchased power charges are adjusted by the Florida Public Service Commission, normally each
year in January. For current purchased power costs included in the tariff, see Sheet Nos. 65 & 66.
Minimum Bill
The minimum monthly bill shall consist of the above Customer Facilities Charge.
{Continued on Sheet No. 41)
Issued by: Jeffry t4-Heuseholder-PresidentJeffrey Sylvester, Chief Operating Officer
Effective: JAN-64202+
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 5 of 13
PAGE 10
Florida Public Utilities Company First Revised Sheci No. 41
en Cancels Original Sheet No. 41
F.P.S.C. Electric Tariff
Third Revised Volume No. I
RATE SCHEDULE RS
EE ES
Ene URE LOS SS SR SC
eS EE No OOO ee REE
(Continued from Sheet No. 40)
Purchased Power Costs
See Sheet Nos. 65 & 66.
Conservation Costs
See Sheet Nos. 65 & 66.
Franchise Fee Adjustment
Customers taking service within franchise areas shall pay a franchise fee adjustment in the form of a
percentage to be added to their bills prior to the application of any appropriate taxes. This
percentage shall reflect the customer's pro rata share of the amount the Company is required to pay
under the franchise agreement with the specific governmental body in which the customer is located.
Budget Billing Program (optional)
a. ————Residential Customers may elect to make budgeted monthly payments
of amounts due the Company to help stabilize monthly payments, To qualify
for the Budget Billing Program, a Customer must be a year-round Customer
with twelve (12) Months of consecutive bills and have zero balanee owing
when the Customer to_participate in the Program. The Company
waive the zero balance requirement on a not-unduly discriminatory basis.
b. Ifa Customer requests to make budgeted monthly payments, the initial
oudgected monthly payment amount will be based on an average of ihe previous
twelve (12) months bills due the Company, including all applicable fees and
taxes (excluding service charges and additional fees). The Company reserves the
right to estimate increases or decreases over historical amounts in rate
components Gineluding taxes} to the account.
B i
esta ed, the Company may recalculate the budgeted mor
lime to time. [Ff the recalculated budgeted monthly payment
budgeted monthly payment amount then in effect, the Company may
charging the recalculated amount on Customer's next successive bill,
a
(Continued
Issued by: Jetfiry-M-Househeldes, Presicdentle
Effective: NOV-G1-2014
rey Sylvester, Chief Operating Officer
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 6 of 13
PAGE 11
Florida Public Utilities Company First Revised Sheet No, 42
Cancels Original Sheet No. 42
F.P.S.C, Electric Tariff
Third Revised Volume No. |
RATE SCHEDULE RS
RESIDENTIAL SERVICE
(Continued from Sheet Ne. 41)
c. The Customer's budgeted monthly payment will be recalculated on each
anniversary of the Customer's initial participation in the program. On such
recalculation, any credit and debit deferred balance will be recalculated in the
following year's budgeted monthly payment calculation,
d,_An electing Customer's participation in the budgeted payment plan will be
continuous unless the -customerCustomer requests that participation in the plan be
terminated or that Electric Serdceeleciric service be terminated, ——or the
Customer is delinquent in paying the budgeted payment—__amount and becomes
subject to the collection action on the service account. At that time, the
Customer's participation in the program —will be terminated and the Customer
shall settle their account with the Company in full. [fa——Customer requests to
terminate participation in the program, but remains a Customer of the
Company, the Customer shall pay any deferred debit balance with their
next regular monthly bill, —and any deferred credit balance shall be used to
reduce the amount due for the next regular monthly -bii;—An—eleeting-eustemer
Terms and Conditions
Service under this rate schedule is subject to the Company’s Rules and Regulations applicable to
——-electric service.
Issued by: Jeflry-M-lousehelder,Presidentleffrey Sylvester, Chief Operating Officer
Effective: NOY-012014
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 7 of 13
PAGE 12
Florida Public Utilities Company FiBSixth Revised Sheet No. 4343
F.P.S.C Electric Tariff Cancels FourthFifth Revised Sheet No. 4343
Third Revised Volume No. [
RATE SCHEDULE GS
GENERAL SERVICE —- NON DEMAND
Availability
Available within the territory served by the Company in Jackson, Calhoun and Liberty Counties
And on Amelia Island in Nassau County.
Applicabilit
Applicable to commercial and industrial lighting, heating, cooking and small power loads aggregating
25 KW or less.
Character of Service
Single or three-phase service at available standard voltage.
Limitations of Service
Service shall be at a single metering point.
Monthly Rate
Customer Facilities Charge:
$27.85 per customer per month
Base Energy Charge:
All KWH 2.903¢/K WH
Purchased Power Charges
Purchased power charges are adjusted by the Florida Public Service Commission, normally each year in
January. For current purchased power costs included in the tariff, see Sheet Nos. 65 & 66.
Minimum Bill
The minimum monthly bill shall consist of the above Customer Facilities Charge.
Terms of Payment
Bills are rendered net and are due and payable within twenty (20) days from date of bill.
Purchased Power Costs
See Sheet Nos. 65 & 66.
Conservation Costs
See Sheet No. 65 & 66.
(Continued on Sheet No. 44}
Issued by: deffp- MM, Heuseheldes, Presidentlefirey Sylvester, Chief Operating Officer
Effective: JAN-12021-
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 8 of 13
PAGE 13
Florida Public Utilities Company First Revised Sheet No. 44
F.P.8.C Electric Tariff Cancels Original Sheet No. 44
Third Revised Volume No. I
RATE SCHEDULE GS
GENERAL SERVICE — NON-DEMAND
(Continued from Sheet No. 43)
Franchise Fee Adjustment
Customers taking service within franchise areas shall pay a franchise fee adjustment in the form of a
percentage to be added to their bills prior to the application of any appropriate taxes. This percentage
shall reflect the customer’s pro rata share of the amount the Company is required to pay under the
franchise agreement with the specific governmental body in which the customer is located.
Budget Billing Program (optional
a. Non-residential Customers served under Rate Schedules GS-Non-Demand may
elect to make budgeted monthly payments of amounts due the Company to help
stabilize monthly payments. To qualify for the Budget Billing Program, a
Customer must be a year-round Customer with twelve (12) Months of
consecutive bills and have zero balance owing when the Customer elects to
participate in the Program. The Company may waive the zero balance
requirement on a not-unduly discriminatory basis.
b. Ifa Customer requests to make budgeted monthly payments, the initial budgeted
monthly payment amount will be based on an average of the previous twelve (12}
Months bills due the Company, including all applicable fees and taxes (excluding
service charges and additional fees). The Company reserves the right to estimate
increases or decreases over historical amounts in rate components (including
taxes) to the account,
c, After the Customer's budgeted monthly payment amount has been initially
established, the Company may recalculate the budgeted monthly payment from
time to time. If the recalculated budgeted monthly payment varies from the
budgeted monthly payment amount then in effect. the Company may begin
charging the recalculated amount on Customer's next successive bill.
d._ The Customer's budgeted monthly payment will be recalculated on each
anniversary of the Customer's initial participation in the program. On such
recalculation, any credit and debit deferred balance will be recalculated in the
following year's budgeted monthly payment calculation.
(Centinued on Sheet No. 44.1}
Issued by: Jeffry o4-Hlouseholder, Presidentleffrey Sylvester, Chief Operating Officer
Effective: NOV 12014
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 9 of 13
PAGE 14
Florida Public Utilities Company
Original Sheet No. 44.1
F.P.S.C Electric Tariff
Third Revised Volume No.1
RATE SCHEDULE GS
GENERAL SERVICE — NON-DEMAND
e._An electing Customer's participation in the budgeted payment plan will be
continuous unless the Customer requests that participation in the plan be
terminated or that electric service be terminated, or the Customer is delinquent in
paying the budgeted payment amount and becomes subject to the collection action
on the service account, At that time, the Customer's participation in the program
will be terminated and the Customer shall settle their account with the Company
in full. If a Customer requests to terminate participation in the program, but
remains a Customer of the Company, the Customer shall pay any deferred debit
balance with their next regular monthly bill, and any deferred credit balance shall
be used to reduce the amount due for the next regular monthly bill.
Terms and Conditions
Service under this rate schedule is subject to the Company’s Rules and Regulations applicable to
electric service.
Jeffrey Sylvester, Chief Operating Officer Effective:
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 10 of 13
PAGE 15
Florida Public Utilities Company Fifth Revised Sheet No. 45
F.P.S.C Electric Tariff Cancels Fourth Revised Sheet No, 45
Third Revised Volume No. 1
RATE SCHEDULE GSD
GENERAL SERVICE — DEMAND
Availability
Available within the territory served by the Company in Jackson, Calhoun and Liberty Counties and
on Amelia Island in Nassau County.
Applicability
Applicable to commercial, industrial and municipal service with a measured demand of 25 KW but
less than 500 KW for three or more months out of the twelve consecutive months ending with the
current billing period. Also available, at the option of the customer, to any customer with demands of
less than 25 KW who agrees to pay for service under this rate schedule for a minimum initial term of
twelve months.
Character of Service
Single or three-phase service at available standard voltage.
Limitations of Service
Service shall be at a single metering point at one voltage.
Monthly Rate
Customer Facilities Charge:
$82.35 per customer per month
Demand Charge:
Each KW of Billing Demand $4.49/KW
Base Energy Charge
ALK WH 0.54 7¢/K WH
Purchased Power Charges
Purchased power charges are adjusted by the Florida Public Service Commission, normally each year
in January. For current purchased power costs included in the tariff, see Sheet Nos. 65 & 66,
Minimum Bill
The minimum monthly bill shall consist of the above Customer Facilities Charge plus the Demand
Charge for the currently effective billing demand.
Terms of Payment
Bills are rendered net and are due and payable within twenty (20) days from date of bill.
Purchased Power Costs
See Sheet Nos. 65 & 66.
(Continued on Sheet No. 46)
Issued by: Jeffiy-4eusehelder_Presidentleffrey Sylvester, Chief Operating Officer
Effective: JAN-9126024.
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 11 of 13
PAGE 16
Florida Public Utilities Company First Revised Original Sheet No. 46
F.P.S.C Electric Tariff Cancels Original Sheet No. 46
Third Revised Volume No. I
RATE SCHEDULE GSD
GENERAL SERVICE - DEMAND
(Continued from Sheet No. 45)
Conservation Costs
See Sheet Nos. 65 & 66.
Franchise Fee Adjustment
Customers taking service within franchise areas shall pay a franchise fee adjustment in the form of a
percentage to be added te their bills prior to the application of any appropriate taxes. This percentage
shall reflect the customer’s pro rata share of the amount the company is required to pay under the
franchise agreement with the specific governmental body in which the customer ts located.
Billing Demand
The billing demand in any month shall be the greatest of the following:
(a) The highest fifteen-minute average load for the current month, as registered by a demand
meter or indicator.
(b) The highest fifteen-minute average load for the current month after adjustment for power
factor, in accordance with the Power Factor Clause of this schedule.
{c) For those customers electing to take service under this rate schedule in lieu of the otherwise
applicable rate schedule the billing demand shal! be as in either (a) or (b) above, but not less
than 20 KW,
Not less than one year.
Power Factor of Clause
The Company reserves the right to measure power factor and if it is less than 85%, adjust the maximum
demand for any month by multiplying the measured demand by 85% and dividing by the actual power
factar.
‘lransformer Ownership Discount
If the customer elects to take service at the available primary voltage and furnish and maintain any
transformers required, the monthly demand charge will be reduced by fifty-five (55) cents per
kilowatt. Such customers will be metered at primary voltage and in recognition of estimated average
transformation losses of 1% the KW and KWH measured units shall be multiplied by a factor of 0,99
for billing purposes.
| (Continued on Sheet No. 46.1)
Issued by:-Jeffrey-M—Heuseholder,PresidentJeffrey Sylvester, Chief Operating Officer
Effective: NGV-012014
ORDER NO. PSC-2024-0114-TRF-PU Attachment A
DOCKET NO. 20230136-PU Page 12 of 13
PAGE 17
Florida Public Utilities Company Original Sheet No. 46.1
F.P.S.C Electric Tariff
Third Revised Volume No. |
RATE SCHEDULE GSD
GENERAL SERVICE - DEMAND
(Continued from Sheet No. 46)
Budget Billing Program (optional)
a. Non-residential Customers served under Rate Schedules GS-Demand may elect to
make budgeted monthly payments of amounts due the Company to help
stabilize monthly payments. To qualify for the Budget Billing Program, a
Customer must be_a year-round Customer with twelve (12) Months of
consecutive bills and have zero balance owing when the Customer elects to
participate in the Program. The Company may waive the zero balance
requirement on a not-unduly discriminatory basis.
b. Ifa Customer requests to make budgeted monthly payments, the initial budgeted
monthly payment amount will be based on an average of the previous twelve (12)
Months bilis due the Company, including all applicable fees and taxes (excluding
service charges and additional fees). The Company reserves the right to estimate
increases or decreases over historical amounts in rate components (including
taxes) to the account.
After the Customer's budgeted monthly payment amount has been initially
established, the Company may recalculate the budgeted monthly payment from
time to time. If the recalculated budgeted monthly payment varies from the
budgeted menthly payment amount then in effect, the Company may begin
charging the recalculated amount on Customer's next successive bill.
c. The Customer's budgeted monthly payment will be recalculated on each
anniversary of the Customer's initial participation in the program, On such
recalculation. any credit and debit deferred balance will be recalculated in the
following year's budgeted monthly payment calculation.
d._ An electing Customer's participation in the budgeted payment plan will be
continuous unless the Customer requests that participation in the plan be
terminated or that electric service be terminated, or the Customer is delinquent in
paying the budgeted payment amount and becomes subject to the collection action
(Continued on Sheet No. 46.2)
Issued by: Jeffrey Sylvester, Chief Operating Officer Effective:
ORDER NO. PSC-2024-0114-TRF-PU
DOCKET NO. 20230136-PU
PAGE 18
Florida Public Utilities Company
Attachment A
Page 13 of 13
Original Sheet No. 46.2
F.P.S.C Electric Tariff
Third Revised Volume No. |
RATE SCHEDULE GSD
GENERAL SERVICE - DEMAND
(Continued from Sheet No. 46.1)
on the service account. At that time, the Customer's participation in the program
will be terminated and the Customer shall settle their account with the Company
in full. Ef a Customer requests to terminate participation in the program, but
remains a Customer of the Company, the Customer shall pay any deferred debit
balance with their next regular monthly bill, and any deferred credit balance shall
be used to reduce the amount due for the next regular monthly bill,
Terms and Conditions
—~—-Service under this rate schedule is subject to the Company’s Ruies and Regulations applicable to
electric service,
Issued by: Jeffrey Sylvester, Chicf Operating Officer
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