Questão jurídica principal
Whether the 2014 filing had to be treated as a new claim rather than a challenge to the 2012 denial.
Decisão extraída
The office correctly treated the filing as a new application because the insured received knowledge of the 2012 refusal and did not timely challenge it.
Fundamentação extraída
A defective non-service does not entitle a party to a new formal re-issuance; once the insured learned of the decision, she had to act within a reasonable time and could have appealed.