Questão jurídica principal
Whether the insured's right to be heard was violated by withholding the name and medical specialization of the RAD physician who authored the file note.
Decisão extraída
The insured was entitled, at least upon request, to be informed of the name and specialist qualification of the RAD physician; the IV office breached the right to be heard by not doing so before issuing the objection decision.
Fundamentação extraída
RAD opinions may differ from formal expert reports, but a party can still have a legitimate interest in knowing the author and specialty. The office should have disclosed this information and allowed a further comment after the objection raised that the author was not a qualified orthopedist.