Questão jurídica principal
Whether the claimant could rely on the appeal instructions in the IV notice despite the notice being formally labelled as a 'communication'.
Decisão extraída
Yes. The notice was structured and worded like a formal decision, so the claimant could trust the appeal instruction.
Fundamentação extraída
The document’s second part was expressly labelled as a decision section, contained a full appeal instruction, and was drafted like a ruling. In these circumstances, reliance was protected under the principle that incorrect appeal instructions must not prejudice a party acting in good faith.