Questão jurídica principal
Whether the refusal to immediately connect the lawyer to the patient violated fundamental communication rights
Decisão extraída
The temporary delay was justified by the institution's house rules, served the public interest in uninterrupted therapy, and was proportionate.
Fundamentação extraída
The court treated the case as involving only a short delay. The patient was in therapy, dispensations were only for medical reasons, and the complainants had no close relationship and no established attorney-client role. The later phone contact occurred without restriction.