Smiley, Shane v. Four Seasons Coach Leasing, Inc., et al.

FILED
July 15, 2016
TENNESSEE
WORKERS' COMPENSATION
APPEALS BOARD

Time: 10:30 A.M.

TENNESSEE BUREAU OF WORKERS' COMPENSATION
WORKERS' COMPENSATION APPEALS BOARD

Shane Smiley ) Docket No. 2016-06-0104
) 2016-06-0105
v. )
) State File No. 2435-2016
Four Seasons Coach Leasing, Inc., et al. ) 6196-2016
)
)
Appeal from the Court of Workers' )
Compensation Claims )
Joshua Davis Baker, Judge )

Affirmed and Remanded - July 15, 2016

In this interlocutory dispute between two potential employers, the claimant was a
commercial driver who alleged he was injured while operating a touring coach during a
nineteen-day concert tour. While driving the coach, he experienced pain and symptoms
in his shoulder, left hip, and lower back, which he attributed to a defective and/or poorly-
maintained seat and rough road conditions. The company that owned the coach denied
that the claimant was an employee, denied that he sustained a compensable injury, and
argued that, even if he suffered a compensable injury, the artist's tour management
company was the responsible employer pursuant to the loaned servant doctrine. The tour
management company also denied the claim, arguing the claimant was not a loaned
servant and that he was an independent contractor. Following an expedited hearing, the
trial court determined that the leasing company was the responsible employer and ordered
it to provide additional medical benefits; however, the trial court denied the employee's
claim for temporary disability benefits. The leasing company appealed. Having carefully
reviewed the record, we affirm the trial court''s determinations and remand the case for
further proceedings.

Judge Timothy W. Conner delivered the opinion of the Appeals Board, in which Judge
Marshall L. Davidson, III, and Judge David F. Hensley joined.

Cole B. Stinson, Lansing, Michigan, for the appellant, Four Seasons Coach Leasing, Inc.
Stacie D. Miller, Knoxville, Tennessee, for the appellee, Live Soul Touring

Shane Smiley, Nashville, Tennessee, claimant-appellee, prose

Factual and Procedural Background

Shane Smiley ("Claimant") is a forty-nine-year-old resident of Davidson County,
Tennessee. In 2012, he began a working relationship with Four Seasons Coach Leasing,
Inc. ("Four Seasons"), which owned and leased several touring coaches. Claimant
testified that he had significant prior experience driving similar vehicles for various tours.
Once Claimant qualified to be on Four Seasons' approved driver list, he was periodically
offered assignments to operate touring coaches for various artists. Most tours involved
multiple coaches and, on occasion, Four Seasons assigned Claimant to be the "lead
driver," acting as liaison between the artist, the artist's tour management company, and
the other coach drivers. 1

Claimant testified that although he could offer his driving services to other
companies, the assignments offered by Four Seasons generally kept him busy enough that
he did not accept many assignments from other companies. Once he committed to a Four
Seasons tour, he declined offers from other tour companies. He further testified that for
most tours, Four Seasons paid him as an employee, evidenced by the withholding of
applicable taxes from his paychecks. 2 Moreover, Claimant was informed by Four
Seasons personnel that the company provided workers' compensation coverage for its
drivers.

However, on this particular tour, the artist's tour management company, Live Soul
Touring ("Live Soul"), chose to pay the coach drivers directly. Although there was an
initial dispute regarding whether the tour management company would withhold
applicable taxes from the drivers' paychecks, as requested by the drivers, Claimant
acknowledged that Live Soul paid the drivers for this tour as "1099 contractors."

Claimant testified that there was a contract between Four Seasons and Live Soul
detailing the dates and duration of the tour, equipment, personnel needed to operate the
coaches, and Four Seasons' continuing responsibility for the operating expenses for the
coaches during the tour. Claimant further explained, however, that Live Soul personnel
directed day-to-day details during the tour. Claimant would attend regular planning

1
According to Claimant's testimony, the touring coaches generally were divided into three categories:
artist, band, and crew. The artist's coach had a different interior configuration from other coaches, and
the driver of the artist's coach typically served as "lead driver." Tours generally used between three and
twenty coaches.
2
Four Seasons charged a fee to an artist or tour management company to handle the payroll for the coach
drivers.

2
meetings with Live Soul personnel to discuss when and where to have the coaches
available for the artist and tour staff. When traveling between venues, Live Soul
personnel could direct Claimant's driving activities by suggesting routes and speed of the
vehicles. Only when the instructions violated state or federal law or compromised the
safety of those on board would Claimant not follow such directions.

Claimant also testified that the coach remained his responsibility during the tour.
Pursuant to instructions from Four Seasons, he was required to regularly clean both the
interior and exterior of the coach, remove trash periodically, check the engine, and
arrange maintenance or service on his days off as needed. Live Soul could not terminate
his services or replace him with a driver of their choice. Four Seasons directed his
overall conduct with respect to the operation of the coach. In the event of sickness or
other urgent situation, he was responsible for communicating with Four Seasons if a
replacement driver was needed. In general, however, he was committed ''24/7" to the
vehicle and the artist for the duration of the tour.

At the end of any given tour, Claimant would create a "punch list" for the
maintenance department at Four Seasons and would prioritize items requiring repair prior
to the coach being put back into service. Claimant had previously operated the coach in
question and informed the maintenance department that "there was a problem with the
seat" and that the seat was "causing me discomfort." However, because of time
deadlines, the seat was not repaired or replaced prior to the start of the next tour.

On November 28, 2015, Claimant drove the coach from Nashville to Philadelphia
in preparation for the beginning of the tour. Four Seasons had directed him to arrive
early so that the driver w uld be "rested up and ready for travel the morning of
November 30th from Philadelphia to Boston." Claimant explained that "on page 2 of my
packet is a pickup sheet from Four Seasons Coach Leasing that designates where I'm
supposed to go, where I'm supposed to pick up, it gives the number of tour days .... "

During the course of the nineteen-day tour, Claimant experienced increasing
symptoms in his hip, back, and shoulder while operating the coach, which he attributed to
the faulty seat and road conditions. In particular, while driving from Boston to
Washington, D.C., he operated the coach through severe inclement weather. Although
Claimant deemed it safe enough to travel, he testified that driving through "crosswinds,
rain, freezing rain, a lot of debris, . . . [and] black ice" caused tension and an acute
worsening of his symptoms. Claimant explained that after arriving in Washington, he
"felt a sharp pain in my shoulder and in my lower back and the left hip." He attempted to
relieve his symptoms with massages, hot showers, and rest, but these provided only
limited relief.

Although Claimant was able to complete the tour, he informed Four Seasons
personnel on December 15, 2015, about the continuing problems with the seat and his

3
symptoms. He told them he would "see what I can do over the course of the holiday
break to get myself mended up, and we'll see where I am the first of the year." After his
symptoms failed to improve, he informed Four Seasons personnel after the first of the
year that he needed medical attention. Within one day, he was provided a panel of
physicians, made a selection, and received an appointment for the following day.

Claimant was evaluated by Dr. Adhi Jayaraman on January 14, 2016. He
informed Dr. Jayaraman that the seat in his coach had caused lower back pain, tightness
in his neck and shoulders, and inflammation in his right shoulder. X-rays of the cervical
spine revealed moderate degenerative changes and "multilevel foraminal stenosis." X-
rays of the lumbar spine revealed bilateral spondylolysis and other degenerative changes.
Dr. Jayaraman prescribed physical therapy and MRis of the cervical and lumbosacral
spine. However, these recommendations were not authorized because Four Seasons'
insurer denied the claim soon thereafter.

After Claimant gave a recorded statement to the claims representative for Four
Seasons, the insurer denied the claim, asserting Claimant was not an employee of Four
Seasons at the time of the alleged injury; he did not suffer an injury arising primarily out
of and in the course and scope of employment with Four Seasons; and, even if he
sustained a work-related injury, his claim was the responsibility of Live Soul pursuant to
the loaned servant doctrine. Similarly, Live Soul's insurer denied the claim, asserting he
was not an employee or loaned servant of Live Soul at the time of the alleged injury; he
was an independent contractor; and he did not sustain a compensable injury.

Following an expedited hearing, the trial court determined that Four Seasons was
Claimant's employer and issued an order for medical benefits, compelling it to authorize
the additional medical treatment and tests prescribed by Dr. Jayaraman. However, the
trial court denied the claim for temporary disability benefits. Four Seasons appealed.

Standard of Review

The standard of review to be applied by this Board in reviewing a trial court's
decision is statutorily mandated and limited in scope. Specifically, "[t]here shall be a
presumption that the findings and conclusions of the workers' compensation judge are
correct, unless the preponderance of the evidence is otherwise." Tenn. Code Ann. § 50-
6-239(c)(7) (2015). The trial court's decision must be upheld unless the rights of a party
"have been prejudiced because findings, inferences, conclusions, or decisions of a
workers' compensation judge:

(A) Violate constitutional or statutory provisions;
(B) Exceed the statutory authority of the workers' compensation judge;
(C) Do not comply with lawful procedure;

4
(D) Are arbitrary, capnc1ous, characterized by abuse of discretion, or
clearly an unwarranted exercise of discretion;
(E) Are not supported by evidence that is both substantial and material
in the light of the entire record."

Tenn. Code Ann. § 50-6-217(a)(3) (2015). Like other courts applying the standards
embodied in section 50-6-217(a)(3), we will not disturb the decision of the trial court
absent the limited circumstances identified in the statute.

Analysis

Four Seasons raises several issues on appeal, including: (1) whether Claimant is an
independent contractor rather than an employee; (2) whether Live Soul was a "special
employer" pursuant to the loaned servant doctrine; and (3) whether the employee came
3
forward with sufficient evidence that he suffered a compensable injury.

Employee versus Independent Contractor

The Tennessee Workers' Compensation Act requires that "[i]n a work
relationship, in order to determine whether an individual is an 'employee,' or whether an
individual is a 'subcontractor' or an 'independent contractor,' the following factors shall
be considered:

(a) The right to control the conduct of the work;
(b) The right of termination;
(c) The method of payment;
(d) The freedom to select and hire helpers;
(e) The furnishing of tools and equipment;
(/) Self-scheduling of working hours; and
(g) The freedom to offer services to other entities."

Tenn. Code Ann. § 50-6-102(12)(D)(i) (2015). These factors are not absolutes that
preclude examination of each work relationship as a whole and are no more than a means
of analysis. Masiers v. Arrow Transfer & Storage Co., 639 S.W.2d 654, 656 (Tenn.
1982). While no single factor is determinative, the Tennessee Supreme Court "has
repeatedly emphasized the importance of the right to control, the relevant inquiry being
whether the right existed, not whether it was exercised." Galloway v. Memphis Drum
Serv., 822 S.W.2d 584, 586 (Tenn. 1991).
3
Four Seasons also listed certain evidentiary issues in its notice of appeal, but these were not identified as
issues or discussed in its brief on appeal and, therefore, we assume Four Seasons has abandoned them for
purposes of this appeal. See Appeals Board Prac. & Proc. § 5.1 ("All briefs ... pertaining to the appeal of
an interlocutory order shall include ... a statement of the issue(s) presented for review on appeal" and "an
argument, citing appropriate statutes, case law, or other authority.").

5
Moreover, determining whether an individual is characterized as an employee or
an independent contractor for workers' compensation purposes requires a specialized
factual analysis. Masiers, 639 S.W.2d at 656-57. No single aspect of a work relationship
is conclusive in making this determination, and in deciding whether a worker is an
employee or independent contractor, "the trier of fact must examine all relevant factors
and circumstances" of the relationship. Boruff v. CNA Ins. Co., 795 S.W.2d 125, 127
(Tenn. 1990). The fact that a company did not deduct social security or income taxes is
not a controlling factor in deciding whether an employer-employee relationship existed.
Carter v. Sparta Elec. Sys., 690 S.W.2d 218, 221 (Tenn. 1985).

In the present case, the trial court determined that Claimant was an employee of
Four Seasons. In so holding, the trial court considered Claimant's primary job functions,
which included driving the coach, cleaning the coach, maintaining the coach, and
arranging service and maintenance of the coach during the course of the tour as needed.
Each of these functions was directed by Four Seasons and was not under the control of
Live Soul or Claimant. Claimant's testimony on this issue was corroborated by the lease
agreement between Four Seasons and Live Soul, which stipulated that Four Seasons
would "bear all expenses to operate and maintain LEASED VEHICLE, including, but not
limited to: fuel, oil, lubricants, cleaning agents, cleaning material, toilet and bathroom
chemicals and disinfectants and other fluid lubricants and cleaning solvents necessary to
properly maintain the LEASED VEHICLE." The lease agreement also required Four
Seasons to "clean all blankets, linens, and pillows at regular intervals," further supporting
Claimant's testimony that he received detailed instructions from Four Seasons regarding
how the coach was to be maintained during the course of the tour.

Furthermore, although Claimant received and accepted some day-to-day directions
from Live Soul personnel, any such directives were subordinate to the terms of the lease
agreement, applicable state and federal laws, and Claimant's overriding responsibility to
ensure the safety of those on board the coach. Live Soul had no right under the terms of
the lease agreement to replace the driver or direct him to engage in any activity outside
the terms of the lease agreement. Four Seasons, rather than Live Soul, was ultimately
responsible for the operation and maintenance of the coach during the term of the lease
agreement, and Claimant acted as a representative of Four Seasons during the tour.

Moreover, there is no dispute that Four Seasons supplied the equipment necessary
to fulfill the terms of the lease agreement. Four Seasons directed Claimant concerning
the dates and duration of the tour and where to begin and end the tour in accordance with
the terms of the lease agreement with its client. Claimant's unrefuted testimony indicated
that any substantial change to the itinerary of the tour had to be reviewed and approved
by Four Seasons. Live Soul personnel could not direct Claimant to proceed to a different
city or venue without approval from Four Seasons. It is further undisputed that Claimant
had no right to hire helpers in fulfilling the terms of the lease agreement. Moreover, he

6
could not schedule his own hours given that he was subject to whatever work hours were
required of him pursuant to the terms of the lease agreement.

Finally, with respect to the method of payment, we acknowledge that Live Soul's
decision to pay the drivers directly as "1099 contractors" weighs against Claimant's
status as an employee of Four Seasons. Nevertheless, this factor, standing alone, is
insufficient to overcome the other factors that support finding an employment
relationship between Claimant and Four Seasons. Based on our review of the evidence
submitted during the expedited hearing, we find that the evidence preponderates in favor
of the trial court's determination that Claimant was an employee rather than an
independent contractor and that Four Seasons was the employer at all relevant times.

Loaned Servant Doctrine

The Tennessee Supreme Court has examined the loaned servant doctrine on
several occasions. In Owen v. St. Louis Spring Co., 136 S.W.2d 498 (Tenn. 1939), St.
Louis Spring Company sent one of its workers for an extended period of time to
Greenville Welding Works in South Carolina to install a machine and train others on how
to operate it. During his term of service at Greenville Welding Works, the employee was
paid directly by that company, the purchaser of the machine. Id. at 545. The employee
sustained an eye injury in the course of his work and the issue on appeal was which
company owed workers' compensation benefits. Id. In discussing the loaned servant
doctrine, the Supreme Court explained:

It is frequently a matter of difficulty to determine whether an employee, in
a particular instance, should be regarded as a loaned employee in the
service of a special employer, or whether he should be regarded as
remaining in the service of his general employer. A test running through
our cases, although not always in terms noted, is indicated by the question
"In whose work was the employee engaged at the time?" As heretofore
seen, there is abundant evidence to justify the finding of the trial judge that
Owen was engaged in the work of St. Louis Spring Company at the time of
the accident. That is, there is abundant evidence that St. Louis Spring
Company sent Owen to Greenville to instruct as to the operation of the
machine, as well as to install the machine. Abundant evidence [indicated]
that it was the obligation of St. Louis Spring Company under its contract
with the purchaser to furnish a man to instruct as to the use of the machine.

***
It being the duty of St. Louis Spring Company to furnish a man to instruct
in the use of this machine, it cannot be said that the man furnished and
engaged in this work was in the exclusive employ or service of Greenville

7
Welding Works. In the performance of its duty in this respect, St. Louis
Spring Company could have recalled Owen and substituted another in his
place. Greenville Welding Works did not have the right to select or change
the instructor. Certainly the purchaser might have dispensed with the
instructor, relieved the seller of the obligation to furnish an instructor, but
the purchaser had no contract right to an instructor of its own choice.

Id. at 546-47. Thus, despite the fact that Greenville Welding Works was paying the
employee at the time of his injury, the Supreme Court held that he remained primarily an
employee of his general employer, which was responsible for the workers' compensation
benefits. Id. at 54 7.

In another case, Federal Ins. Co. v. Pennsylvania Nat'! Mut. Cas. Co., No.
M1999-01917-WC-R3-CV, 2000 Tenn. LEXIS 449 (Tenn. Workers' Comp. Panel Aug.
17, 2000), the Tennessee Supreme Court's Special Workers' Compensation Appeals
Panel discussed the loaned servant doctrine in the context of the construction industry.
The employee in Federal Ins. Co. was electrocuted while working on a job for one
construction company, although he was technically employed by a different construction
company. Id. at *2. In determining whether the employee was a loaned servant for
purposes of the claim, the Appeals Panel examined a three-pronged test first adopted by
the Tennessee Supreme Court in Winchester v. Seay, 409 S.W.2d 378 (Tenn. 1966).
"When a general employer loans an employee to a special employer, the special employer
becomes liable for workmen's compensation only if (a) the employee has made a contract
of hire, express or implied, with the special employer; (b) the work being done is
essentially that of the special employer; and (c) the special employer has the right to
control the details of the work." Id. at *6. The critical issue in the case was whether
there was an implied contract of hire between the special employer and the injured
worker. Id. In finding there was an implied contract of hire, the Panel commented that
"[t]he test for whether or not one is a loaned servant focuses less on who was to pay the
employee, but instead focuses more on for whom the work was being done." Id. at *7.

In the present case, it is undisputed that Live Soul was contractually obligated to
pay the coach drivers directly. It is also undisputed that Claimant followed some day-to-
day instructions from Live Soul personnel regarding the operation. of the coach.
However, Claimant's primary job responsibilities, including care and maintenance of the
coach, daily cleaning activities, and the safe transport of Four Seasons' clients from one
venue to another, was essentially the work of Four Seasons, not Live Soul. It is Four
Seasons that is in the business of providing and operating touring coaches, not Live Soul.
Thus, the preponderance of the evidence supports the trial court's determination that
Claimant was not a loaned servant for purposes of workers' compensation liability.

8
The Definition of "Injury"

Finally, Four Seasons asserts that Claimant failed to come forward with sufficient
evidence that he suffered a compensable injury "caused by a specific incident, or set of
incidents, ... identifiable by time and place of occurrence," as defined in the statute. See
Tenn. Code Ann. § 50-6-102(14) (2015). As we have discussed in numerous prior cases,
the burden of proof at an expedited hearing is different than the burden of proof at a
compensation hearing. E.g., McCord v. Advantage Human Resourcing, No. 2014-06-
0063, 2015 TN Wrk. Comp. App. Bd. LEXIS 6, at *9 (Tenn. Workers' Comp. App. Bd.
Mar. 27, 2015). Specifically, at an expedited hearing, an employee need not prove each
and every element of his or her claim by a preponderance of the evidence in order to
obtain temporary disability benefits or medical benefits. Id. Instead, an employee has
the burden to come forward with sufficient evidence from which the trial court can
determine that the employee is likely to prevail at a hearing on the merits consistent with
Tennessee Code Annotated section 50-6-239(d)(l). Id. Thus, while an injured worker
retains the burden of proof at all stages of a workers' compensation claim, a trial court
can grant relief at an expedited hearing if the court is satisfied that an employee has met
the burden of showing that he or she is likely to prevail at a hearing on the merits. Tenn.
Code Ann. § 50-6-239(d)(l) (2015).

However, "[t]his lesser evidentiary standard ... does not relieve an employee of
the burden of producing evidence of an injury by accident that arose primarily out of and
in the course and scope of employment at an expedited hearing, but allows some relief to
be granted if that evidence does not rise to the level of a 'preponderance of the
evidence."' Buchanan v. Car/ex Glass Co., No. 2015-01-0012, 2015 TN Wrk. Comp.
App. Bd. LEXIS 39, at * 6 (Tenn. Workers' Comp. App. Bd. Sept. 29, 2015). It is our
responsibility to conduct an in-depth examination of the trial court's factual findings and
conclusions, see Wilhelm v. Krogers, 235 S.W.3d 122, 126 (Tenn. 2007), within the
mandate set out in Tennessee Code Annotated sections 50-6-217(a)(3) and 50-6-
239( c)(7) (2015). Section 50-6-239(c)(7) provides a presumption "that the findings and
conclusions of the workers' compensation Judge are correct, unless the preponderance of
the evidence is otherwise." Furthermore, when the trial court has seen and heard the
witnesses, considerable deference must be afforded the trial court's factual findings.
Tryon v. Saturn Corp., 254 S.W.3d 321, 327 (Tenn. 2008).

In the present case, Four Seasons contends that Claimant did not offer any
evidence of a sudden, acute incident resulting in the immediate onset of pain or other
symptoms. Instead, Four Seasons argues that Claimant described only a "gradually
occurring injury" that does not, in Four Seasons' opinion, qualify as a compensable
"injury by accident." Relying on the common definition of the word "specific" as
"special or particular," Four Seasons argues that Claimant failed to meet his burden of
proof at the expedited hearing in proving a "specific incident."

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Four Seasons' position is unduly restrictive and fails to take into account the
legislature's use of the phrase "set of incidents" in section 50-6-102(14)(A). In amending
the definition of "injury," the legislature made clear that a "set of incidents" that is
"identifiable by time and place of occurrence" can constitute an "injury by accident" as
that phrase is used in Tennessee Code Annotated section 50-6-103 (2015) ("Every
employer and employee subject to this chapter, shall, respectively, pay and accept
compensation for personal injury . . . by accident arising primarily out of and in the
course and scope of employment .... "). A "set of incidents," by definition, cannot occur
instantaneously, but must occur over some period of time. Thus, to establish a
compensable injury by accident, an employee need not prove a single, sudden event
accompanied by the immediate onset of pain or other symptoms, but can meet his or her
burden at an expedited hearing by presenting evidence from which the trial court can
determine he or she is likely to prove a compensable set of incidents over an identifiable
period of time.

Here, Claimant described specific symptoms that developed and increased in
intensity over an identifiable period of time while operating the coach. Moreover, he
offered detailed testimony concerning a specific portion of the journey from Boston to
Washington D.C. during inclement weather that resulted in an acute worsening of his
symptoms. Under the circumstances, such testimony supports the trial court's
determination that Claimant came forward with sufficient evidence that he would likely
prevail on this issue at a hearing on the merits. Thus, we find no error.

Conclusion

For the foregoing reasons, we hold that the evidence does not preponderate against
the trial court's decision at this interlocutory stage of the case. Nor does the trial court's
decision violate any of the standards set forth in Tennessee Code Annotated section 50-6-
217(a)(3 ). The trial court's decision is affirmed and the case is remanded for any further
proceedings that may be necessary.

W. Conner, Judge
rs' Compensation Appeals Board

10
TENNESSEE BUREAU OF WORKERS’ COMPENSATION
WORKERS’ COMPENSATION APPEALS BOARD

Shane Smiley ) Docket No. 2016-06-0104
) 2016-06-0105
v. )
) State File No. 2435-2016
Four Seasons Coach Leasing, Inc., et al. ) 6196-2016
)
)
Appeal from the Court of Workers’ )
Compensation Claims )
Joshua Davis Baker, Judge )

CERTIFICATE OF SERVICE

I hereby certify that a true and correct copy of the Appeals Board’s decision in the
referenced case was sent to the following recipients by the following methods of service
on this the 15th day of July, 2016.
Name Certified First Class Via Fax Via Email Address
Mail Mail Fax Number Email

Shane Smiley X shane.alan.smiley@gmail.com
Stacie Miller X smiller@adhknox.com
Cole Stinson X cole.stinson@accidentfund.com
Joshua Davis Baker, X Via Electronic Mail
Judge
Kenneth M. Switzer, X Via Electronic Mail
Chief Judge
Penny Shrum, Clerk, X Penny.Patterson-Shrum@tn.gov
Court of Workers’
Compensation Claims

Matthew Salyer
Clerk, Workers’ Compensation Appeals Board
220 French Landing Dr., Ste. 1-B
Nashville, TN 37243
Telephone: 615-253-1606
Electronic Mail: Matthew.Salyer@tn.gov