Florida Public Service Commission native order document 06764-2026

FILED 9/17/2026
DOCUMENT NO. 06764-2026
FPSC 	- COMMISSION CLERK
BEFORE THE FLORIDA PUBLIC SERVICE COMMISSION
In re: Proposed amendment of Rule 25-6.049, 	DOCKET NO. 20260037-OT
F.A.C., Measuring Customer Service. 	ORDER NO. PSC-2026-0328-NOR-OT
_ ISSUED: September 	17, 2026
The following Commissioners participated in the disposition of this matter:
GABRIELLA PASSIDOMO SMITH, Chairman
GARY F. CLARK
MIKE LA ROSA
BOBBY PAYNE
ANA ORTEGA
NOTICE OF PROPOSED RULE
BY THE COMMISSION:
NOTICE 	is hereby given that the Florida Public Service Commission, pursuant to Section
120.54, Florida 	Statutes, has proposed the amendment of Rule 25-6.049, Florida Administrative
Code, relating to measuring customer service.
The attached Notice of Proposed Rule appeared in the September 	17, 2026, edition (Vol.
52, Number 181) of the Florida Administrative Register.
If timely requested, a hearing will be held at a time and place to be announced in a future
notice.
Requests 	for 	hearing 	on 	the 	proposed 	rule, 	information 	regarding 	the 	statement 	of
estimated regulatory costs, or proposals for a lower cost regulatory alternative 	must be provided
in writing and received by the Office of Commission Clerk, Florida Public Service Commission,
2540 Shumard Oak Boulevard, Tallahassee, FL 32399-0862, no 	later than October 8, 2026.

ORDER NO. PSC-2026-0328-NOR-OT
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By ORDER of the Florida Public Service Commission this 17th day of September, 2026 	.
ADAM TEITZMAN^
Commission Clerk*
Florida Pyplic Service Commission
2540 Shumard Oak Boulevard
Tallahassee, Florida 32399
(850)413-6770
www.floridapsc.com
Copies 	furnished: A copy 	of 	this document 	is
provided 	to 	the 	parties 	of record 	at 	the 	time 	of
issuance and, 	if applicable, interested persons.

ORDER NO. PSC-2026-0328-NOR-OT
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Notice of Proposed Rule
PUBLIC SERVICE COMMISSION
RULE NO.: 	RULE TITLE:
25-6.049Measuring Customer Service
PURPOSE AND EFFECT: To update and clarify the rule following the statutory rule review mandated by Section
120.5435, Florida Statutes. Docket No.: 20260037-OT
SUMMARY: This rule is being amended to update and clarify rule language and align classification of certain
occupancy structures with that of Florida’s Department of Business and Professional Regulation. These amendments
address the reasons underlying frequent requests for rule waivers on this rule and the Commission’s approval of
those requests.
SUMMARY 	OF 	STATEMENT 	OF 	ESTIMATED 	REGULATORY 	COSTS 	AND 	LEGISLATIVE
RATIFICATION:
The Agency has determined that this rule will not have an adverse impact on small business or likely increase
directly or indirectly regulatory costs in excess of $200,000 in the aggregate within one year after the
implementation of the rule. A SERC has been prepared by the Agency.
The 	Agency 	website 	where 	the 	SERC 	can 	be 	viewed 	in 	its 	entirety 	is:
file://fp3/filings/psc/library/filings/2026/06258-2026/06258-2026.pdf. The SERC examined the factors required by
Section 120.541(2), F.S., and concluded that the proposed amendments will not likely increase regulatory costs,
including any transactional costs or have an adverse impact on business competitiveness, productivity, or innovation
in excess of $1 million in the aggregate within five years of implementation. The proposed rule would have no
impact on small business, would have no implementation cost to the Commission or other state and local
government entities, and would have no impact on small cities or counties.
The Agency has determined that the proposed rule is not expected to require legislative ratification based on the
statement of estimated regulatory costs or if no SERC is required, the information expressly relied upon and
described herein: based on the SERC.
Any person who wishes to provide information regarding a statement of estimated regulatory costs, or to provide a
proposal for a lower cost regulatory alternative must do so in writing within 21 days after publication of this notice.
RULEMAKING AUTHORITY: 350.127(2), 366.05(1) FS
LAW IMPLEMENTED: 366.05(1), 366.06(1), 366.81, 366.82 FS
IF REQUESTED WITHIN 21 DAYS OF THE DATE OF THIS NOTICE, A HEARING WILL BE SCHEDULED
AND ANNOUNCED IN THE FAR.
THE PERSON TO BE CONTACTED REGARDING THE PROPOSED RULE IS: Susan Sapoznikoff,
susan.sapoznikoff@psc.state.fl.us, (850)413-6630.
THE TEXT OF THE PROPOSED RULE IS:
25-6.049 Measuring Customer Service.
(1) through (4) No change.
(5) Individual electric metering by the utility shall be required for each separate occupancy unit of new
commercial establishments, residential buildings, condominiums, cooperatives, marinas, and trailer, mobile home
and recreational vehicle parks. However, individual metering shall not be required for any such occupancy unit for
which a construction permit was issued before, and which has received master-metered service continuously since
January 1, 1981. In addition, individual electric meters shall not be required:
(a) through (c) No change.
(d) For transient public lodging establishments as defined by Section 509.013, F.S., and classified as such in
Section 509.242, F.S. such as hotels, motels, and similar facilities which are rented, leased, or otherwise provided to
guests by an operator providing overnight occupancy as defined in paragraph (8)(b);

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(e) For separate, specially-designated areas of for overnight occupancy, as defined in paragraph (8)(b), at trailer,
mobile home and recreational vehicle parks and marinas at which where permanent occupancy, as defined in
subsection (8) of this rule residency is not established;
(f) No change.
(g) For condominiums that meet the following criteria:
1. The declaration of condominium requires that Aat least 75 95 percent of the units are classified as a “vacation
rental” under Section 509.242, F.S. used solely for overnight occupancy as defined in paragraph (8)(b) of this rule;
2. through 3. No change.
(6) Master-metered condominiums.
(a) Initial Qualifications – In addition to the criteria in paragraph (5)(g), in order to initially qualify for master-
metered service, the owner or developer of the condominium, the condominium association, or the customer must
attest to the utility that the criteria in paragraph (5)(g) and in this subsection have been met, and that any cost of
future conversion to individual metering will be the responsibility of the customer, consistent with subsection (7) of
this rule. Upon request and reasonable notice by the utility, the utility shall be allowed to inspect the condominium
to collect evidence needed to determine whether the condominium complies is in compliance with this rule. If the
criteria in paragraph (5)(g) and in this subsection are not met, then the utility shall not provide master-metered
service to the condominium.
(b) No change.
(c) Upon request and reasonable notice by the utility, the utility shall be allowed to inspect the condominium to
collect evidence needed to determine whether the condominium complies is in compliance with this rule.
(d) Failure to Comply – If a condominium is master metered under the exemption in this rule and subsequently
fails to meet the criteria contained in paragraph (5)(g), or the customer fails to make the annual attestation required
by paragraph (6)(b), then the utility shall promptly notify the customer that the condominium is no longer eligible
for master-metered service. If the customer does not respond with clear evidence to the contrary within 30 days of
receiving the notice, the customer shall individually meter the condominium units within six months following the
date on the notice. During this six-month six month period, the utility shall not discontinue service based on failure
to comply with this rule. Thereafter, the provisions of Rule 25-6.105, F.A.C., apply.
(7) No change.
(8) For purposes of this rule permanent occupancy means habitation for more than 180 days during any
consecutive 12-month period.:
(a) “Occupancy unit” means that portion of any commercial establishment, single and multi-unit residential
building, or trailer, mobile home or recreational vehicle park, or marina which is set apart from the rest of such
facility by clearly determinable boundaries as described in the rental, lease, or ownership agreement for such unit.
(b) “Overnight Occupancy” means use of an occupancy unit for a short term such as per day or per week where
permanent residency is not established.
(9) No change.
Rulemaking Authority 350.127(2), 366.05(1) FS. Law Implemented 366.05(1), 366.06(1), 366.81, 366.82 FS. History–New 7-29-
69, Amended 11-26-80, 12-23-82, 12-28-83, Formerly 25-6.49, Amended 7-14-87, 10-5-88, 3-23-97, 10-10-06, 	.
NAME OF PERSON ORIGINATING PROPOSED RULE: Corey Hampson
NAME OF AGENCY HEAD WHO APPROVED THE PROPOSED RULE: Florida Public Service Commission
DATE PROPOSED RULE WAS APPROVED BY AGENCY HEAD: September 10, 2026
DATE NOTICE OF RULE DEVELOPMENT WAS PUBLISHED IN FAR: March 24, 2026 (Volume 52, Number
57)