Dr. Iris Beth Rodríguez-Quiñones v. JIMÉNEZ & RUIZ, S.E., d/b/a J & RLIMITED PARTNERSHIP

United States Court of Appeals
For the First Circuit
No. 04-1028
DR. IRIS BETH RODRÍGUEZ-QUIÑONES,
Plaintiff, Appellee,
v.
JIMÉNEZ & RUIZ, S.E., d/b/a J & R LIMITED PARTNERSHIP;
DR. JORGE L. JIMÉNEZ-RIVERA; DR. OSCAR A. RUIZ-LACOMBA;
INTEGRAND ASSURANCE COMPANY,
Defendants, Appellants.
__________
CONSEJO DE TITULARES CONDOMINIO CLÍNICA LAS AMÉRICAS;
ROYAL & SUN ALLIANCE INSURANCE COMPANY OF PUERTO RICO, INC.;
J.R. ORTIZ SECURITY INC.; ACE INSURANCE COMPANY;
AMERICAN INTERNATIONAL INSURANCE COMPANY; A-Z INSURANCE COMPANY;
JOHN DOE 01CV2274,
Defendants.
APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF PUERTO RICO
[Hon. Jay A. García-Gregory, U.S. District Judge]
Before
Boudin, Chief Judge,
Cyr, Senior Circuit Judge,
and Lipez, Circuit Judge.
Marcos Valls-Sanchez with whom Cobián & Valls was on brief for
appellants.
Judith Berkan with whom Mary Jo Mendez and Berkan/Mendez were
on brief for appellee.
March 29, 2005

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BOUDIN, Chief Judge. This appeal arises from a tort
action brought by Dr. Iris Beth Rodríguez-Quiñones ("Rodríguez") in
diversity in the Puerto Rico federal district court. The case
arises from the rape and robbery of Rodríguez on April 28, 2000, at
Clínica Las Américas ("Clínica")--a multi-condominium-unit medical
clinic where she worked as a clinical psychologist--in Hato Rey,
Puerto Rico. The defendants were Clínica itself and a group--the
"office 410 defendants"--composed of the owners of the office in
which Rodríguez worked: Dr. Jorge L. Jiménez Rivera ("Jiménez"),
Dr. Oscar A. Ruiz Locomba ("Ruiz"), and a partnership named Jiménez
& Ruiz, S.E.
Clínica operates a five-story office building containing
about 40 health-care-related offices. The health-care providers
include doctors who own condominium office units in the building as
well as doctors who rent office space from the owners. Clínica
also has multi-story parking garage next to the medical building,
a ground-level parking lot, and grounds. The building is governed
by a board of directors, whose members are condominium unit owners,
as well as by an Executive Committee.
Jiménez and Ruiz (through their partnership) were the
owners of office 410 on the fourth floor of Clínica in which they
ran a psychiatry and psychology practice. Several other doctors
paid to use space in the office for certain hours. Within office
410, a main door (used by patients) led from the Clínica fourth-

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floor hallway into the waiting area. In the waiting area, an
intermediate door gave access to the "back office" area containing
individual rooms for the doctors and a receptionist’s area; a
window in the waiting area looked through to the receptionist's
area.
Rodríguez had a lease with Jiménez and Ruiz allowing her
to use one of the doctors' offices in office 410 for 20 hours per
week--including 8 a.m. to 6 p.m. on Fridays--for her clinical
therapy practice. On Friday afternoon, April 28, 2000, Rodríguez
was working alone in office 410; no other doctors were present and
the secretary had already left. Between 5:00 and 5:15 p.m., two
young men (one with a glassy-eyed look) entered the office 410
waiting area in search of a physician. Rodríguez told them that
there were no doctors available and, after a few minutes, they
left. Concerned, Rodríguez attempted (without success) to contact
Clínica security by calling the building's administrative office.
After 5:30 p.m., while Rodríguez was occupied with a
young patient, the two men returned twice. On the second occasion,
shortly after 6:00 p.m., the two men entered the waiting area and
robbed the patient’s mother. They then proceeded into the back
area where Rodríguez and the patient were in Rodríguez’ office,
unsuccessfully searched the back office area for cash, and
eventually raped and robbed Rodríguez. The attack caused Rodríguez
to suffer such trauma that she was unable to continue as a clinical

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psychologist in Puerto Rico and moved to New York where she found
more modest employment.
Rodríguez filed suit in the district court in Puerto
Rico, claiming that Clínica and the office 410 defendants were
negligent in providing security in the Clínica building and office
410, respectively. After a seven-day trial the jury found the
defendants negligent and found also that there was no "comparative
negligence" by Rodríguez. The jury awarded Rodríguez $2 million in
economic damages and $1.5 million for emotional and physical
injury, assigning 60 percent responsibility to Clínica and 40
percent responsibility to the office 410 defendants.
The defendants filed motions for judgment as a matter of
law and for a new trial or remittitur. Fed. R. Civ. P. 50, 59.
They claimed (among other things) that there was insufficient
evidence of their negligence, that the jury's refusal to find
comparative negligence was mistaken, and that the award of economic
damages was excessive. The trial court denied all motions save
that, by remittitur, it reduced economic damages to $877,481.
The office 410 defendants (but not Clínica) now appeal.
Denials of motions for judgment as a matter of law are reviewed de
novo. The evidence and credibility issues are considered in the
light most favorable to the verdict and we may reverse only if a
reasonable jury could not have reached such a verdict. Tapalian v.
Tusino, 377 F.3d 1, 5 (1st Cir. 2004); Trull v. Volkswagen of Am.,

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Inc., 320 F.3d 1, 7-8 (1st Cir. 2002). Denial of a motion for a
new trial is ordinarily overturned only to prevent "a miscarriage
of justice." Trull, 320 F.3d at 8.
The appellants’ main attack is based on a supposed lack
of a duty of care and insufficient evidence of negligence on their
part. The pertinent evidence showed Clínica was located in a high-
crime area within San Juan and that there were a good number of
cash transactions in the offices. The evidence also showed that
numerous entrances led into the building and that security-guard
coverage was limited. No security cameras were used as of April
28, 2000, and Clínica had not implemented a number of security
recommendations that had been made to its board.
Office 410 was the last office at the end of one of the
wings; its entrance was about 15 to 20 feet from an exit to a
stairwell and freight elevator that led down to a lateral door
(open until late at night) that let out near the external parking
lot. About 10 percent of the patients in the office paid cash
which was given to the office secretary and placed in envelopes in
a drawer in the receptionist area. Office 410 also had samples of
pharmaceuticals in an unlocked cabinet in one of the interior
offices.
The only security in place in office 410 consisted of the
locks on the main door and the door between the waiting room and
the back office area. There was no electronic locking system,

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"buzzer" entry system, or security camera. The regular practice
was to leave the door to the hallway open at all times when there
were people in the office. The secretaries regularly left the
office at 5:00 or 5:30 p.m., frequently leaving one or more doctors
alone in the evening. No instructions were given to the employees
or tenants about locking the door.
There was mixed evidence as to Jiménez' and Ruiz'
awareness of prior incidents of criminal conduct at Clínica within
the two years preceding the rape. These incidents included a
break-in during July 1998 at the building administration offices
during which petty cash was stolen; an armed robbery in March 1999
in the parking garage; and an incident in November 1999 during
which five offices on the third, fourth, and fifth floors were
burglarized.
Jiménez and Ruiz denied knowing about any of these
incidents prior to the litigation. Nevertheless, there was
documentary evidence that Ruiz was on the Clínica board when the
break-in occurred in Clínica’s administrative office. Jiménez was
a member of the board in 1998-1999, and was secretary from 1999 to
2002 (and was part of the executive committee), a period
encompassing both the garage robbery and the burglary of five
offices.
Puerto Rico's Civil Code imposes liability for an "act or
omission" that “causes damages to another through fault or

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negligence," article 1802, 31 P.R. Laws Ann. § 5141 (1990); and
"fault or negligence" may be based on "the omission of the steps
which may be required by the character of the obligation and which
may pertain to the circumstances of the persons, time, and place,"
article 1057, 31 P.R. Laws Ann. § 3021 (1990). See Coyne v. Taber
Partners I, 53 F.3d 454, 458 (1st Cir. 1995); Rivera Perez v. Cruz
Corchado, 19 P.R. Offic. Trans. 10, 21 (1987). In the case of an
omission, the defendant must have been under a duty to act--here,
a duty to "provide security commensurate with the circumstances
attendant to their operations." Coyne, 53 F.3d at 458.
Jiménez and Ruiz argue that Puerto Rico law "does not
recognize or impose upon owners and lessors of office buildings a
general legal obligation to provide heightened security." They
rely upon cases like Jacob v. Eagle Star Insurance Co., 640 F.
Supp. 117, 118 (D.P.R. 1986), which stated that "[o]rdinarily, a
person is not responsible in tort for criminal conduct of third
parties," and Estremera v. Inmobiliaria Rac, Inc., 9 P.R. Offic.
Trans. 1150, 1154 (1980), which said that violence is "primarily a
problem of public safety and a responsibility of the State," and
continued:
[C]ontracting parties cannot be held liable
for the occurrence of a crime within their
company's premises, unless the same are of a
nature that demand a wider scope of protection
and security than can be supplied by law-
enforcement agencies.

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However, Elba A.B.M. v. Univ. of P.R., 25 P.R. Offic.
Trans. 294, 125 D.P.R. 294, 299 (1990), did impose liability on a
university for a criminal’s attack on a student, equating the
school to hotels, schools and hospitals which provide services of
an "essential nature." Accord, Estremera, 9 Offic. Trans. at 1154.
The court in Elba also stressed the vulnerable nature of the
student population, the school’s location in a high-crime area, and
its operation as an enclave which local police did not ordinarily
enter. 25 P.R. Offic. Trans. 294, 125 D.P.R. at 311, 315-18.
Similarly, the court in J.A.D.M. v. Plaza Carolina
Shopping Mall, 132 D.P.R. 785, 791, 1993 P.R.-Eng. 840023 (1993),
imposed a duty to provide security on large shopping malls. It
noted that the variety of services offered in such centers–-by
government offices (e.g., post offices and utility offices),
commercial enterprises, and entertainment establishments--made them
like a "public square[]" and thus meant they provided essential
services. Id. The decision said that the "duty to provide
adequate and reasonable security" is based on both "the nature of
the activity conducted . . . and on the foreseeability of criminal
activity." Id. at 801.
Applying these criteria to the case at hand, it is easy
to conclude that Clínica did have a duty to provide security. But
the harder question is whether the Puerto Rico courts would impose
on Jiménez and Ruiz a duty to provide security in office 410 to

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protect their part-time physician tenants. On the one hand, the
individual Clínica offices, like the building itself, are within a
high-crime area; cash transactions occur within the building; and
persons can freely enter the main building and then proceed to
individual offices where they are not visible to such few security
guards as may patrol the building and garage. Enhanced danger is
certainly foreseeable.
On the other hand, the Puerto Rico Supreme Court has
shown evident reluctance to create duties disproportionate to the
ability of business to protect against dangers of wrongdoing by
third parties. See J.A.D.M., 132 D.P.R. at 799, 1993 P.R.-Eng.
840023 (noting that imposing liability too easily would mean that
“every store or warehouse would have to be policed by the owner”);
cf. Jacobs, 640 F. Supp. at 119 (taxi operator is not liable for
criminal attacks on passengers). Yet, despite these hesitations,
the Puerto Rico courts have not suggested that small businesses are
automatically exempt from providing reasonable protection against
known dangers, whether by warnings, security features or otherwise.
All we can say is that the Commonwealth courts have not
clearly drawn a line cutting off liability. While the Puerto Rican
courts may well pause before requiring every small business to
provide a security guard, the duties sought to be imposed in this
case are far more moderate. The appellants here operated a small
indoor facility and could easily have improved security at modest

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expense--here, by installing a security camera and buzzer system
and by changing some of its office practices. Indeed, there is no
indication that Rodríguez was even warned of crimes committed
earlier on the premises.
The jury in this case was instructed that an owner or
lessor has no duty to protect tenants from criminal acts unless
they are foreseeable; that institutions providing “essential
services” have a heightened responsibility to provide security;
that there is no duty to protect against the general level of
criminality that exists in society; and that the defendants in this
case had to maintain “reasonable security measures for the
protection of [their] guests and patients.” We are not prepared to
say that this summary of Puerto Rico law is mistaken.
The office 410 defendants say that the kind of violent
attack that occurred was not foreseeable and that the earlier
incidents involved petty property theft or were “outside” in the
garage. In fact, the perpetrators in this case sought cash in the
back area of the office and found none before turning on Rodríguez
herself. Further, an armed robbery--an episode with an obvious
potential for great harm--had occurred in the attached garage
building. Despite defendants' denials, the jury could have
concluded from the evidence already described that the defendants'
connections with the building would have given them some knowledge
of the prior episodes.

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As for negligence, the parties stipulated that the cost
of an electronic lock would have been $285; of a buzzer $45; and of
a security camera $78, and that these devices could have been
installed at Office 410. From this evidence, a jury could have
rationally concluded that such relatively low-cost measures, along
with changing office practice to locking the front door (and
requiring patients to ring a buzzer) in the late afternoon when no
one was at the front desk, were required for adequate security and
that these measures would have prevented the rape.
The jury declined to find that Rodríguez was
comparatively negligent, leaving the defendants liable for the
full damages. See 31 P.R. Laws Ann. § 5141; Mejias-Quiros v.
Maxxam Prop. Corp., 108 F.3d 425, 427 (1st Cir. 1997). Jiménez and
Ruiz say this was error because--for example--Rodríguez was already
suspicious of the assailants and did no more than seek to call
security and then failed to lock the outer door even though her
last patient had arrived. In deciding what a reasonable person
could do, a jury’s latitude is considerable and we do not think
that comparative negligence was present as a matter of law.
Finally, the office 410 defendants say that the trial
court's reduction of economic damages from $2 million to about
$877,000 was inadequate. At trial each side had by agreement
submitted expert reports on lost income in lieu of testimony.
Rodríguez' expert estimated an annual "maximum potential gross

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1The $332,000 figure was derived by reducing the annual
estimated gross income in each year by both (1) the estimated
expenses that would have been incurred and (2) the net income that
Rodríguez was expected to earn in her new job, and then discounting
the projected annual differentials to present value.
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income" for her of $165,966 based on an estimated number of
sessions with patients and other expected work (e.g., teaching);
but in his damage calculations, the expert employed a figure of
$110,000 offered by Rodríguez herself, describing it as
"conservative." This led the expert to support at trial a total
net figure for economic damages of $332,000.1
The district judge deemed the jury’s $2 million figure
excessive but did not reduce the damages back to $332,000.
Instead, the district court adopted $877,000 as the figure needed
to avoid a new trial. The judge reached this figure by
substituting, in the expert's earlier computation, the expert’s
original estimate of annual gross income for Rodríguez (about
$166,000) in place of Rodríguez' own estimate ($110,000). The
appellants say that the expert’s ultimate $332,000 figure
(predicated on the $110,000 estimated income) should have capped
Rodríguez’ economic recovery.
Where the jury exceeds a rationally supportable figure,
the judge’s remittitur figure must be within the range rationally
supported by evidence. See Wagenmann v. Adams, 829 F.2d 196, 215
(1st Cir. 1987); Segal v. Gilbert Color Sys., 746 F.2d 78, 81 (1st
Cir. 1984). We conclude that the $877,000 figure is supported by

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the record. A fact-finder might well choose to hold Rodríguez to
her own horseback estimate of $110,000 but the evidence contained
the fully explained $166,000 figure as well as the computation
needed to derive the $877,000 total.
Affirmed.

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