Questione giuridica chiave
Whether the appeal was admissible insofar as it relied on a new service request and accompanying document not raised below.
Decisione estratta
That part of the appeal was inadmissible because the appellant could have raised the new request and document before the cantonal authority.
Motivazione estratta
The argument relied on a fact and a piece of evidence concurrent with the complaint filing and therefore could have been submitted in the cantonal proceedings.