17-1736

us-hi-regs-official-255cfa1b2d0b8fb014c53b3332bbd7e8efd94baed157a71a46a5fc47fdb5e16f17-1736Regulation

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HAWAII ADMINISTRATIVE RULES
TITLE 17
DEPARTMENT OF HUMAN SERVICES
SUBTITLE 12 MED-QUEST DIVISION
CHAPTER 1736
PROVIDER PROVISIONS
Subchapter 1 	Free Choice of Providers
§17-1736-1 	Purpose
§17-1736-2 	Definitions
§17-1736-3 	Right to free choice of providers of
medical services
§17-1736-4 	Medical care resources affecting freedom
of choice
§§17-1736-5 to 17-1736-10 	(Reserved)
Subchapter 2 	Providers of the Fee for Service
Program
§17-1736-11 	Purpose
§17-1736-12 	Definitions
§17-1736-13 	Application for provider participation
§17-1736-14 	Approval or denial of provider
application and notification
§17-1736-15 	Requirements for participation in the
program by providers
§17-1736-16 	Provider requirements regarding advance
directives
§17-1736-17 	Record keeping requirements for
providers
§17-1736-18 	Confidential communications and
disclosure requirements for physician
and psychologist providers
§17-1736-19 	Disclosure by providers and their fiscal
agents of information concerning
provider's ownership and control
§17-1736-20 	Provider requirements prior to
certification
§17-1736-21 	Disclosure by providers of information
on persons convicted of crimes
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§17-1736-22 	Cause for suspension or termination of
providers
§17-1736-23 	Suspension or termination
§17-1736-24 	Notification and effective date of
suspension or termination of provider
certification
§§17-1736-25 to 17-1736-30 	(Reserved)
Subchapter 3 	Administrative Proceedings for
Provider Review
§17-1736-31 	Purpose
§17-1736-32 	Definitions
§17-1736-33 	Providers' right to review
§17-1736-34 	Limitation of the right to review
§17-1736-35 	Appearance by representatives of the
provider and the department
§17-1736-36 	Forms for papers
§17-1736-37 	Notice, service, and proof of service
§17-1736-38 	Notice of formal hearing; notice of
decision
§17-1736-39 	Conduct of hearing
§17-1736-40 	Witnesses and subpoenas
§17-1736-41 	Amendments
§17-1736-42 	Continuances or further hearings
§17-1736-43 	Record of hearing
§17-1736-44 	Decision of the hearing officer
§17-1736-45 	Dismissal upon failure to appear at
hearings
§17-1736-46 	Administrative appeal to the director
§§17-1736-47 to 17-1736-56 	(Reserved)
§17-1736-57 	Determination of medicaid reimbursement
for hospital and institutional
providers
§17-1736-58 	Hospital and institutional provider's
right to review
§17-1736-59 	Limitation of the right to review for
hospital and institutional providers
§17-1736-60 	Appearance by representatives of
hospital and institutional providers
and the department
§17-1736-61 	Forms for papers for hospital and
institutional providers
§17-1736-62 	Notice, service, and proof of service
for hospital and institutional
providers
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§17-1736-63 	Notice of formal hearing; notice of
results of formal hearing for hospital
and institutional providers
§17-1736-64 	Waiver of the right for oral hearing for
hospital and institutional providers
§17-1736-65 	Prehearing conference for hospital and
institutional providers
§17-1736-66 	Conduct of hearing for hospital and
institutional providers
§17-1736-67 	Prehearing discovery for hospital and
institutional providers
§17-1736-68 	Witnesses and subpoenas for hospital and
institutional providers
§17-1736-69 	Amendments for hospital and
institutional providers
§17-1736-70 	Continuances or further hearings for
hospital and institutional providers
§17-1736-71 	Record of hearing for hospital and
institutional providers
§17-1736-72 	Decision of the hearing officer for
hospital and institutional providers
§17-1736-73 	Dismissal upon failure to appear at
hearings for hospital and
institutional providers
§17-1736-74 	Administrative review by the director
for hospital and institutional
providers
§17-1736-75 	Reopenings for hospital and
institutional providers
Historical Note: 	Subchapter 1 is based substantially
upon Title 17, chapter 17-1302 	[Eff 6/29/92; R
08/01/94 	], Subchapter 2 is based substantially
upon Title 17, chapter 17-1320 [Eff 6/29/92; am 9/3/93;
R 08/01/94 	], Subchapter 3 is based substantially
upon Title 17, chapter 17-1321, Hawaii Administrative
Rules. 	[Eff 6/29/92; R 08/01/94 	]
SUBCHAPTER 1
FREE CHOICE OF PROVIDERS
§17-1736-1 	Purpose. 	The purpose of this chapter
shall be to set forth conditions on the free choice of
providers in the fee for services component under the
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medical assistance program. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14) 	(Imp: 	HRS §346-14)
§17-1736-2 	REPEALED. 	[R 09/30/13]
§17-1736-3 	Right to free choice of providers of
medical services. 	(a) 	A client shall have freedom to
choose health care providers certified by the
department to participate in the medical assistance
program.
(b) 	Freedom of choice includes the right to seek
medical services elsewhere within the State when
physician recommended care is not available or readily
accessible.
(c) 	Medical care and services shall be provided
on the client's home island unless otherwise
recommended by the client's physician.
(d) 	A client who decides on the services of a
clinic shall be considered as having exercised the
client's right to choose a provider, even though a
physician may be assigned to the client by the clinic
under the clinic's normal practices. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	42 C.F.R. §431.51)
§17-1736-4 	Medical care resources affecting
freedom of choice. 	(a) 	A client who has pre-paid or
earned health benefits shall utilize these benefits
before utilizing medical assistance payments.
(b) 	A client may be encouraged but shall not be
required to utilize public and private health resources
available to groups meeting financial and eligibility
standards. 	[Eff 08/01/94 	] 	(Auth: 	HRS §346-14)
(Imp: 	42 C.F.R. §433.135)
§17-1736-5 to §17-1736-10 	(Reserved).
SUBCHAPTER 2
PROVIDERS OF THE FEE FOR SERVICE PROGRAM
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§17-1736-11 	Purpose. 	The purpose of this chapter
is to establish conditions for provider participation
in the fee for service component of Hawaii's medical
assistance program. 	The provisions of this chapter
govern provider applications and procedures for
approval or denial of those applications, the
requirements to be met by a provider before that person
or organization is certified or denied provider status,
and the requirements that providers keep records to
participate in the program. 	Also described are
procedures to be used for suspension or termination of
providers from the Hawaii medical assistance program.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §431.10)
§17-1736-12 	REPEALED. 	[R 09/30/13]
§17-1736-13 	Application for provider
participation. 	(a) Any provider who wishes to provide
care, goods, or services to receive reimbursement from
the Hawaii medical assistance program, shall apply in
writing to the med-QUEST division of DHS. 	The provider
shall, at the request of the DHS med-QUEST
administrator, supply all information requested
concerning the provider's education and qualifications
as a provider, financial status of the provider's
practice, background history of the provider, and if
the provider is required to maintain a license, the
status of that license. 	The DHS med-QUEST
administrator shall, in the administrator's sound
discretion, have the right to approve or deny any
application for certification as a provider under the
Hawaii medical assistance program. 	If a provider is
denied certification by the DHS med-QUEST
administrator, the provider may request a fair hearing
as provided by section 17-1736-33. 	Application forms
to request certified provider status shall be furnished
by the DHS med-QUEST administration.
(b) 	Except for providers exempted in subsections
(c) and (d), all providers participating or applying to
participate in Hawaii's medical assistance program
shall have a current and valid written agreement or
contract on file with DHS. 	Failure to maintain such a
contract shall constitute grounds for suspension,
termination, or withholding payment of claims submitted
under the Hawaii medical assistance program until a
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current and valid written agreement is signed and on
file with DHS.
(c) 	A provider outside of the State of Hawaii who
furnishes goods and services authorized to be provided
under the Hawaii medical assistance program to eligible
Hawaii residents visiting in that state and urgently
requiring care and services shall be exempt from the
certification requirement so long as that provider is
properly licensed to provide health care services in
accordance with the laws of the provider's home state,
and the provider is certified by Medicaid in the
provider's home state to furnish the health care
services actually rendered.
(d) 	Provider outside of the State of Hawaii who
satisfy the requirements of subsection (c) also furnish
services not available in Hawaii to eligible Hawaii
residents as long as that provider obtains prior oral
or written authorization from the DHS med-QUEST
division's medical consultant prior to providing the
goods, care, and services that the provider deems
necessary. 	The medical consultant granting the prior
authorization shall immediately reduce the substance of
the authorization into writing and mail a copy to the
out-of-state provider.
(e) 	Pharmacy providers who are the exclusive
suppliers of prescribed drugs and supplies to a long
term care facility shall apply for a separate provider
agreement and provider number for each facility served
as described in subsection (a). 	[Eff 08/01/94;
am 03/30/96; am 02/10/97 	] 	(Auth: 	HRS §346-14)
(Imp: 	42 C.F.R. §§431.51, 447.15)
§17-1736-14 	Approval or denial of provider
application and notification. 	(a) 	DHS, upon finding
that a provider applicant meets the requirements for
participation in the medicaid program, shall promptly
notify the person or entity in writing of the
department's approval of the provider's application.
The department shall arrange with its fiscal agent to
issue to the new provider:
(1) 	A provider code number and instructions
regarding the use of that number;
(2) 	A provider manual complete with all letter
updates; and
(3) 	Notification of federal and state penalties
for fraud.
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(b) 	The department shall promptly notify any
applicant in writing who does not meet all the
requirements for participation. 	The notice shall state
the reasons for the department's denial of the
application. 	The notice shall inform the provider of
the provider's right to a fair hearing. 	The
department's fair hearing procedure as provided in
subchapter 3 shall be utilized if a hearing is
requested. 	[Eff 08/01/94 	] 	(Auth: 	HRS §346-14)
(Imp: 	42 C.F.R. §§431.51, 455.22)
§17-1736-15 	Requirements for participation in the
program by providers. 	(a) 	Except for payments
authorized to out-of-state providers in emergency
situations and to Qualified Medicare Beneficiaries
(QMB) only providers, or as authorized under section
17-1736-13, payments under the medical assistance
program for goods, care, and services shall be made
only to providers approved by DHS to participate in the
Hawaii medical assistance program.
(b) 	An individual, institution, or organization
shall meet all of the following requirements in order
to become and retain eligibility as a provider under
the medical assistance program:
(1) 	The provider shall be licensed or approved as
follows:
(A) 	The provider, if an individual, shall be
licensed to practice the provider's
profession in accord with state law.
Permits, temporary licenses, provisional
licenses, expired or unrenewed licenses,
or any form of license or permit which
requires supervision of the licensee
shall not serve to qualify the licensee
as an approved provider of service under
the Hawaii medical assistance program;
(B) 	The provider, if a medical or health
related institution, shall be certified
by the state department of health under
applicable public health rules of the
state and standards of the federal
government. 	The following shall apply
regarding Medicare certification for
participation in Medicaid:
(i) 	Hospitals are required to be
Medicare certified;
(ii) 	Facilities that provide SNF
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services are required to be
Medicare certified;
(iii) 	Facilities that provide SNF and
ICF services, but are not Medicare
certified, may participate as an
ICF; and
(iv) 	Facilities that provide ICF
services only are unable to obtain
Medicare certification, therefore,
participation as an ICF is allowed.
(C) 	The provider of any other health care
services shall comply with standards
and all licensure, certification and
other requirements as applicable;
(2) 	The provider shall comply with the
non-discrimination provisions of Title VI of
the Civil Rights Act of l964 (42 U.S.C.
§2000d) by not discriminating against program
beneficiaries on the basis of race, color,
national origin, or mental or physical
handicap; and
(3) 	The provider shall accept Medicaid’s
established rates of payments whether based
on DHS's fee schedule, negotiated rate,
reasonable cost reimbursement, or other
adopted rates, whichever is applicable, as
payment in full for goods, care, or services
furnished. 	The provider shall not require
any participation in payment by the Medicaid
recipient for goods, care, or services
furnished by the provider. 	The provider
shall not demand or receive any additional
payment from any Medicaid recipient with the
exception of the department's proviso for
cost sharing of medical care costs.
[Eff 08/01/94; am 02/07/05 	] 	(Auth:
HRS §346-14) 	(Imp: 	HRS §346-59; 42 C.F.R.
§§440.40, 442.12, 442.101, 447.15, 482.1,
483.1; Pub. L. No. 100-360 §301)
§17-1736-16 	Provider requirements regarding
advance directives. 	(a) 	Hospitals, hospices, nursing
homes, health maintenance organizations, and other
health care facilities that receive funds from medicare
or medicaid are required by law (Pub. L. No. 101-508
and chapter 327D, HRS) to have in place a mechanism for
advising patients of their legal rights and options for
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refusing or accepting treatment if they are or become
incapacitated.
(b) 	Providers must offer written information as
well as summaries of pertinent institutional policies
to all adult patients regarding their rights under
State laws to accept or refuse treatment and to make
advance directives.
(1) 	An advance directive is a document that is
written in advance of an incapacitating
illness that state a patient's choices about
treatment, or name someone to make such
choices, if the patient becomes unable to
make decisions.
(2) 	Through advance directives such as living
wills and durable powers of attorney for
health care, patients will be able to make
legally valid decisions about their future
medical treatment.
(3) 	The patient's medical record must be
documented to indicate whether the patient
has an advance directive.
(c) 	Institutions may not discriminate against or
condition care provided to a patient on the basis of
whether the patient has, or has not, executed an
advance directive.
(d) 	Institutions must provide (individually or
with others) education to staff and community regarding
issues associated with advance directives.
[Eff 08/01/94 	] 	(Auth: HRS §346-14, 42 U.S.C.
§1396 a(w)) 	(Imp: HRS §327D)
§17-1736-17 	Record keeping requirements for
providers. 	(a) 	In order to determine the correct
amount of medicaid program payments due to any
provider, and to protect the medicaid program from
fraud and abuse, the DHS's representative, agent,
investigative and recovery service, the fiscal agent,
and the medicaid fraud control unit of the attorney
general's office shall have the right to examine,
inspect, copy, and if necessary, seize all records of a
provider pertaining to medicaid patients which are
necessary to fully disclose the type and extent of
health care services or supplies provided to eligible
medicaid recipients. 	The provider, for a period of
three calendar years, shall maintain thorough records
of medicaid patients, including but not limited to the
following:
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(1) 	Billings and account ledgers;
(2) 	Records of patient appointments;
(3) 	Patient history forms, medical records,
diagnosis, and orders prescribed and
treatment plans;
(4) 	Records of requests for and results of tests
and examinations ordered or furnished;
(5) 	Records of prescriptions, medications,
assistive devices, or appliances prescribed,
ordered, or furnished; and
(6) 	All records which are necessary to justify
the amount of claims for payment which are
determined by cost reimbursement or a similar
basis, including billing documents showing
the cost of services or supplies provided to
the recipient.
(b) 	A provider shall make these records available
to any duly authorized DHS representative or agent,
including the DHS investigative and recovery service, a
representative of the fiscal agent, and any
representative of the medicaid fraud control unit.
These records shall be made available at the provider's
place of business during normal business hours or upon
agreement of the provider and appropriate
representatives of the state at any other mutually
convenient time or place.
(c) 	In addition to those records required to be
maintained in accordance with subsection (b),
institutional providers shall also make available to
the agencies specified in subsection (b) records of
receipts and disbursements of patient trust funds by
the provider, including ledger accounts reflecting
credits, debits and balances for each recipient.
(d) 	The records described in subsections (a) and
(b) shall be maintained for a period not less than
three calendar years. 	For purposes of this section, a
record shall not be counted as three calendar years old
until the last entry made in that record is three years
old. (e) 	All records obtained by the state agency, the
investigative and recovery service, the fiscal agent or
the medicaid fraud control unit, pursuant to this
section, shall be maintained in safe keeping and may be
used for auditing, scientific examination and writing
analysis, photocopying, or testing in any other way, so
long as that test does not significantly alter, damage,
or destroy the record taken. 	Records which are not
undergoing examination or testing as defined in this
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subsection and are not intended to be used as evidence
in a judicial or administrative hearing by the State
shall be immediately returned to the provider.
(f) 	Cost report files of an institutional
provider shall contain the following information:
(1) 	Reimbursable cost;
(2) 	Cost finding schedules; and
(3) 	Other financial and statistical data to
support reimbursable cost, including:
(A) 	Employment records;
(B) 	Work shift and schedules; and
(C) 	Payroll records of all institutional
personnel, owners, and corporate
officers. 	[Eff 08/01/94 	] 	(Auth:
HRS §346-14) 	(Imp: 	HRS §346-40)
§17-1736-18 	Confidential communications and
disclosure requirements for physician and psychologist
providers. 	(a) 	There is no privilege under this
section in any administrative proceeding where the:
(1) 	Competency;
(2) 	Practitioner's license;
(3) 	Provider status; or
(4) 	Practice;
of the physician is an issue, including fair hearing
criminal cases involving fraud, or civil cases
involving over-payment under the medicaid program.
However, the identifying data of a patient whose
records are admitted into evidence at an administrative
hearing shall be kept confidential among the parties to
the hearing unless waived by the patient. 	The
administrative agency, board, or commission may close
its proceedings to the public to protect a patient's
confidentiality.
(b) 	The DHS director may require providers of
health care goods and services, including physicians
and psychotherapists, to seek written authorization
from the med-QUEST administration to provide care,
goods, or services to medicaid patients. 	A provider's
request for authorization shall include:
(1) 	The patient's name;
(2) 	A diagnosis of the patient's psychiatric,
physical, or psychological condition;
(3) 	Whether or not the patient can work, either
part-time or full-time;
(4) 	The number of times the patient has seen the
provider over a given prior period;
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(5) 	The number of future visits the doctor
anticipates needing in order to properly
treat the patient;
(6) 	Information on whether the patient is working
and if so, whether on a full-time or part-
time basis; and
(7) 	Any other information requested by the med-
QUEST division which properly relates to the
patient's present or prior condition or
appropriate care to be rendered to the
patient.
(c) 	For purposes of this section, confidential
communication shall consist only of the statements made
between a physician or psychologist and a patient
during a therapy session. 	The provider's diagnosis,
finding, and treatment plan shall not be considered
confidential communications.
(d) 	Whenever a provider refuses to disclose
unprivileged information to the med-QUEST
division, then payment of claims for which the
information is lacking may, at the discretion of the
director, be denied, or if payment is already made,
recovery may be initiated by the department. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §431.10)
§17-1736-19 	Disclosure by providers and their
fiscal agents of information concerning provider's
ownership and control. 	(a) 	Providers shall disclose
to the med-QUEST division the following information
upon request:
(1) 	The name and address of each person with an
ownership or controlling interest in the
provider;
(2) 	The name, address, and ownership or
controlling interest which the provider may
have in any other entity which also has
certification as a provider under the Hawaii
medical assistance program or the medicare
program;
(3) 	The name of any business, either in the State
or elsewhere, whether incorporated or not, in
which the provider has a financial or
management interest and which is itself a
supplier of medical goods, care, or services
to any provider certified under the medical
assistance program;
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(4) 	The name of any business either in the State
or elsewhere, whether incorporated or not, in
which a blood relative of an individual
provider has a financial or management
interest and which is itself a supplier of
medical goods, care, or services to any
provider certified under the medical
assistance program;
(5) 	The name of any blood relatives or in-laws of
an individual provider who have a financial
or management interest in any business
concern which is itself a supplier of medical
goods, care, or services to any provider
certified under the Hawaii medical assistance
program; and
(6) 	The name of any blood relative or in-laws of
an individual provider who is also a provider
certified under the medical assistance
program.
(b) 	The provider shall upon discovery of any
information required by subsection (a), immediately
notify the med-QUEST division in writing of the
information required to be provided.
(c) 	If the DHS director, as a result of any of
the information provided pursuant to subsection (a),
determines in the director's sound discretion that a
conflict of interest exists based upon a relationship
revealed by a provider pursuant to the requirements of
subsection (a), then the DHS director may withdraw
certification of the provider until the relationship
which creates the conflict of interest is terminated.
(d) 	Failure by any provider to reveal the
existence of any relationship specified in subsection
(a) shall be grounds for suspension or termination of
that provider's certification under the medical
assistance program. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	42 C.F.R. §455.104)
§17-1736-20 	Provider requirements prior to
certification. 	(a) 	Prior to certification as a
provider under the medical assistance program, a
provider must submit to the department full and
complete information about:
(1) 	The ownership of any subcontractor with whom
the provider has had business transactions
totaling more than $25,000 during the twelve
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month period ending on the date that
certification is requested; and
(2) 	Any significant business transactions between
the provider and any supplier of services or
goods wholly owned, or between the provider
and any subcontractor during the five year
period ending on the date of the request for
certification.
(b) 	The information required by subsection (a)
must be provided within thirty-five days of the date of
any request by the secretary of DHHS or the medicaid
agency of the State. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	42 C.F.R. §455.105)
§17-1736-21 	Disclosure by providers of
information on persons convicted of crimes. 	(a) 	The
provider shall disclose to DHS the identity of any
person who has an ownership or controlling interest in
the provider, or who is an agent, managing employee, or
employee of the provider and who has been convicted of
a criminal offense relating to that person's
involvement in the medical assistance program,
medicare, or any Title XX service program since the
start of those programs.
(b) 	DHS shall notify DHHS immediately of any
disclosures made pursuant to subsection (a).
(c) 	DHS may refuse to enter into or renew an
agreement with a provider if a person with ownership or
controlling interest in that provider, or an agent or
managing employee of that provider is a person who has
been convicted of a criminal offense relating to the
person's involvement in a program established under the
medical assistance program, medicare, or any Title XX
program.
(d) 	DHS may refuse to enter into or may terminate
a provider agreement if the full and accurate
disclosure requirements under this section are not met
by the provider. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	42 C.F.R. §455.106)
§17-1736-22 	Cause for suspension or termination
of providers. 	DHS may suspend or terminate a provider
from the medical assistance program based upon any one
or combination of reasons established in section
17-1736-33(c). 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	42 C.F.R. §455.l3)
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§17-1736-23 	Suspension or termination. 	(a) 	The
decision to suspend or terminate a provider from
participation in the medical assistance program and the
duration of any suspension shall be made by the DHS
director.
(b) 	The duration of the suspension imposed by the
DHS director shall be conditioned upon the seriousness
of the infraction but shall not exceed a period of five
years.
(c) 	The DHS director shall suspend or terminate
any provider in the medical assistance program who has
been suspended or terminated from the medicare program.
Suspension or termination from the medical assistance
program if based upon suspension from the medicare
program shall be at least under the same conditions and
for the same period of time as the suspension from the
medicare program. 	The DHS director may determine that
more stringent action under the medical assistance
program than was taken under the medicare program is
justified. 	In that event, the director shall take such
steps as the director deems appropriate subject to the
provisions of subchapter 3.
(d) 	The DHS director shall suspend or terminate
any provider in the medical assistance program whose
license, certification, authorization or permit to
practice is not current or has been suspended, revoked,
or restricted by a state or federal government, court,
or agency.
(e) 	A provider who has terminated from the
medical assistance program for a violation may not
petition the director for reinstatement to the program
for a period of five years at which time reinstatement
may be permitted by the director, if justified,
provided that at the time reinstatement is requested
that no medicare sanctions remain applicable.
(f) 	All legal actions, both civil and criminal,
against providers certified under the medicaid program
shall be handled by the State's medicaid fraud control
unit.(g) 	Actions for suspension or termination of a
provider may be initiated or continued even though a
provider voluntarily withdraws from the program. 	The
procedures for determining whether suspension or
termination are appropriate and the length of time
shall be governed by this subchapter and subchapter 3.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §§455.16, 455.21)
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§17-1736-24 	Notification and effective date of
suspension or termination of provider certification.
(a) 	The provider shall be informed by certified mail
of DHS's intent to suspend or terminate the provider's
participation as a medical assistance provider. 	The
notice shall include the following:
(1) 	The reasons for the action;
(2) 	If the action is a suspension, the duration
of the suspension;
(3) 	The provider's rights to request an
administrative review, and to be represented
at the provider's own expense by legal
counsel or a designated representative at the
administrative hearing provided for by
subchapter 3; and
(4) 	The effective date of the suspension or
termination.
(b) 	A suspension or termination of a provider's
certification in the medical assistance program shall
be effective thirty calendar days following the mailing
of DHS's notice of intent to suspend or terminate,
except a suspension or termination based on section
17-1736-23(d) which shall be effective from the date of
license, certification, authorization, or permit
suspension or revocation.
(c) 	DHS shall notify DHHS whenever a state or
federal court convicts a provider for a criminal office
relating to the medical assistance program. 	This
notice shall be sent within fifteen days of the time
that DHS learns of the conviction. 	[Eff 08/01/94;
am 01/29/96 	] 	(Auth: 	HRS §346-14) 	(Imp: 42
C.F.R. §455.212)
§§17-1736-25 to 17-1736-30 	(Reserved).
SUBCHAPTER 3
ADMINISTRATIVE PROCEEDINGS FOR PROVIDER REVIEW
§17-1736-31 	Purpose. 	The purpose of this chapter
shall be to establish provisions for a provider's right
to review and hearing following any administrative
decision made by the DHS which directly and adversely
affects the rights of that provider or the
reimbursement claimed under the medical assistance
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program. 	[Eff 08/01/94 	] 	(Auth: 	HRS §346-14;
42 C.F.R. §431.10) 	(Imp: 	HRS §346-14; 42 C.F.R.
§§431.10, 455.12)
§17-1736-32 	REPEALED. 	[R 09/30/13]
§17-1736-33 	Providers' right to review. 	(a) 	A
provider may request an administrative hearing
following the department's administrative decision to
do any one of the following:
(1) 	Withhold, terminate, or suspend a provider's
certification to participate in the medical
assistance program;
(2) 	Withhold payment of claims as a result of
audit or investigation;
(3) 	Recover money claimed to have been overpaid
to the provider by medicaid; or
(4) 	Impose remedies established in section 17-
1736-40 for nursing facilities that do not
meet the requirements of participation.
(b) 	Any notice of intent to do any of the actions
specified in subsection (a) shall be sent to the
provider by certified mail. 	The provider shall have
thirty days from the date that notification is mailed
to request in writing an administrative hearing. 	There
shall be no required format for the provider's written
request for an administrative hearing, though the
provider must clearly state that the provider requests
an administrative hearing. 	At the time the provider
requests an administrative hearing, the provider shall
include with the request all documents and written
evidence that the provider wishes to be considered at
the hearing. 	Where a provider makes a timely request
for an administrative hearing, the provider shall not
be terminated or suspended until the hearing has been
held and a decision has been rendered.
(c) 	DHS may suspend or terminate a provider from
the medicaid program for one or more of the following
reasons:
(1) 	Failure by the provider to maintain with DHS
a signed agreement identifying the terms and
conditions under which the provider may
participate in the Hawaii medical assistance
program;
(2) 	Refusal or failure by the provider to make
available at the provider's place of business
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or at an appropriate location, either during
normal business hours, or at the mutual
convenience of the parties, immediate access
to all records and all diagnostic devices
required to be maintained by section 346-
40(b), HRS;
(3) 	Refusal or failure by a provider without
reasonable justification to keep those
adequate written records necessary to
disclose fully the type and extent of health
care, service,s or supplies provided to
medicaid recipients as provided by section
346-40(a) and (c), HRS;
(4) 	Revocation or suspension of the provider's
license, certification, authorization, or
permit to practice or provide service in the
provider's health care specialty by a state
or federal government, court, or agency;
(5) 	Failure to maintain a current and valid
license, certification, or permit to practice
the provider's profession;
(6) 	A criminal complaint against the provider,
indictment by grand jury, or information
about or conviction of the provider by a
state or federal court for an offense
involving the provider's participation in the
medicaid program. 	A criminal complaint
against the provider, indictment, or
information may remain the basis for a
suspension or termination by the department
even though the complaint, information, or
indictment results in acquittal;
(7) 	Any fraud against the medicaid program or
abuse of health care services as defined in
this section;
(8) 	A determination by a peer review organization
that the provider has failed to provide
adequate quality services to medicaid
recipients as judged against accepted medical
community standards in Hawaii;
(9) 	Any intentional failure to repay overpayments
made by the medicaid program to the provider;
or
(10) Any effort by the provider to interfere with,
hinder, or stop an investigation by any state
or federal agency into fraud or abuse in the
medicaid program.
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(d) 	During the period of time from the notice of
suspension or termination until the department orders a
decision after administrative hearing, payment on any
claims of the provider requesting review shall, at the
med-QUEST administrator's discretion, be withheld
pending the hearing officer's final determination. 	If
the administrative hearing officer upholds suspension
or termination, decides that the contested claim shall
not be paid, or renders a decision denying the
provider's appeal, then the provider claims for which
payment was withheld shall not be paid. 	If, after the
administrative hearing, the hearing officer overturns a
provider's suspension or termination, decides that any
contested claims shall be paid, or renders a favorable
decision on the provider's appeal, then the provider
claims for which payment was withheld shall be paid.
(e) 	A provider may request an administrative
hearing only after an administrative decision by the
department is made against that provider. 	There shall
be no right of hearing for class actions on the part of
other providers and there shall be no right to
administrative 	hearing for the purpose of obtaining
advisory opinions. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14; 	42 C.F.R §431.10) 	(Imp: 	HRS §§346-14,
346-40; 42 C.F.R. §§431.10, 455.13)
§17-1736-34 	Limitation of the right to review. 	A
provider shall not have a right to an administrative
hearing if:
(1) 	The provider fails to request in writing a
fair hearing from the med-QUEST administrator
of DHS within the time specified in section
17-1736-33(b);
(2) 	The administrative action is one of
suspension or termination, based upon a final
administrative decision of a state or federal
agency withdrawing the license,
certification, authorization, or permit of
the provider to practice or furnish the
health care specialty for which the provider
is certified under the Hawaii medical
assistance program; or
(3) 	The administrative action is for suspension
or termination and is based upon a state or
federal court conviction of the provider of
an offense involving fraud or abuse relating
to the medicaid program.
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[Eff 08/01/94 	] 	(Auth: 	HRS §346-14; 42
C.F.R. §431.10) 	(Imp: 	42 C.F.R. §§431.10,
455.16)
§17-1736-35 	Appearance by representatives of the
provider and the department. 	(a) 	In all matters
involving an administrative hearing, a provider may
represent him or herself or be represented by an
attorney or other person. 	A provider shall not have a
right to legal counsel appointed at state expense. 	If
the provider is represented by another person, that
person's name, address, and telephone number shall be
provided to the DHS med-QUEST administrator and to the
hearing officer prior to the administrative hearing.
(b) 	Upon receipt of the name of the provider's
representative, the med-QUEST administrator shall
provide to that representative, the name, address, and
telephone number of the department's representative.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §91-9; 42 C.F.R. §455.13)
§17-1736-36 	Forms for papers. 	An original and
two copies of all papers filed in any proceeding under
this chapter shall be filed with the department, shall
be typewritten on one side only, and be on 8½ by 13
inch white paper. 	Documents shall bear on the first
page the title of the proceeding at the top of the
page, together with any administrative or court number
assigned to the hearing, and the signatures of the
party or the party's representative. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §346-14; 42 C.F.R. §431.10)
§17-1736-37 	Notice, service, and proof of
service. 	(a) 	All papers, notices, and other documents
shall be served by the party offering them upon all
other parties to the proceeding. 	Proof of service upon
the parties shall be filed with the DHS.
(b) 	Service of process may be accomplished in any
manner permitted by law. 	The department shall serve
the provider in person or by mail. 	If the provider is
represented by an attorney or other person, service
upon that attorney or other person shall be sufficient.
(c) 	Proof of service of any document shall be by
certificate of attorney, affidavit, or acknowledgment.
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(d) 	Where written notice is required by this
chapter, notice shall be considered effective on the
date of mailing. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14; 42 C.F.R. §431.10) 	(Imp: 	HRS §91-9; 42
C.F.R. §455.13)
§17-1736-38 	Notice of formal hearing; notice of
decision. 	(a) 	The department shall notify any
provider, who is entitled to an administrative hearing
in accordance with section 17-1736-34 of the scheduled
date and location of the administrative hearing. 	Such
notice shall be in writing and mailed to the provider
no fewer than thirty calendar days before the scheduled
date of hearing.
(b) 	The department shall notify any provider who
has received an administrative hearing of the hearing
officer's decision by mailing a written copy of the
decision within fourteen calendar days of the date of
the decision. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14; 42 C.F.R. §431.10) 	(Imp: 	HRS §§91-9, 91-9.5;
42 C.F.R. §455.13)
§17-1736-39 	Conduct of hearing. 	(a) 	The hearing
shall be conducted by an impartial hearing officer
appointed by the DHS director. 	Prior to conducting the
hearing, the hearing officer shall become familiar with
sections 84-1 to 84-19, HRS, and the published opinions
of the state ethics commission and determine that
participation as an administrative hearing officer will
create no conflicts of interest or ethical violations.
(b) 	Testimony shall be taken only on oath or
affirmation and such testimony shall be subject to
sections 710-1060, 710-1061, and 710-1062, HRS.
(c) 	Each party may:
(1) 	Call and examine witnesses;
(2) 	Introduce exhibits into evidence;
(3) 	Cross-examine witnesses called by the other
party;
(4) 	Object to the presentation of any evidence
deemed by the party to be not properly
admitted;
(5) 	Present rebuttal evidence to the opposing
party's case-in-chief; and
(6) 	Present an opening statement to the hearing
officer prior to the taking of evidence, and
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a closing argument to the hearing officer at
the conclusion of the taking of evidence.
(d) 	The hearing officer shall not require strict
adherence to any rules of evidence. 	The hearing
officer shall admit all evidence including, but not
limited to, testimony, documents, photographs,
opinions, objects, or diagrams, so long as that
evidence has any tendency to make the existence of any
fact of consequence to the hearing more or less
probable than it would be without the evidence. 	The
hearing officer may, in the hearing officer's
discretion, allow the presentation or hearsay evidence,
allow cross-examination beyond the scope of direct
examination, and allow the party calling a witness to
cross-examine or impeach that witness. 	Rulings on
evidence made by the administrative hearing officer
shall be in the officer's discretion and not subject to
appeal.
(e) 	The hearing officer may ask questions of any
witness or request production of further evidence by
any party to the hearing.
(f) 	The administrative hearing officer shall have
discretion to exclude irrelevant, immaterial, or unduly
repetitious evidence as provided in section 91-10(1),
HRS. (g) 	In administrative hearings, the provider
shall have the burden of proof, including the burden of
producing evidence as well as the burden of persuasion.
The amount of proof necessary to prevail shall be a
preponderance of the evidence in accordance with
section 91-10(5), HRS. 	[Eff 08/01/94 	] 	(Auth:
HRS §346-14; 42 C.F.R. §431.10) 	(Imp: 	HRS §91-10; 42
C.F.R. §455.13)
§17-1736-40 	Witnesses andsubpoenas. 	(a) 	Each
party to the administrative hearing shall arrange for
the presence of its witnesses at the hearing.
(b) 	The DHS director hereby designates the
hearing officer as a representative of the director,
empowered to conduct a hearing. 	Any party to the
administrative hearing may request of the hearing
officer a subpoena to compel the attendance of a
witness or the production of books, papers, documents,
or other objects deemed relevant to the investigation,
except that no subpoena shall affect any privilege
established by law. 	Each subpoena shall be signed by
the administrative hearing officer who at any point in
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the proceedings may, on the hearing officer's own
motion, subpoena witnesses, books, papers, documents,
correspondence, memoranda, or other records in
furtherance of the administrative hearing.
(c) 	Applications for subpoenas for the production
by a witness of books, papers, documents,
correspondence, memoranda, or other written records,
shall be made by affidavit to the hearing officer and
shall contain:
(1) 	The name and address of the organization upon
whom the subpoena is to be served;
(2) 	A description of the documents, papers,
books, correspondence, memoranda,
photographs, or other written records that
are desired;
(3) 	A statement by the affiant that to the best
of the affiant's knowledge and belief, the
person to be subpoenaed has information about
or possesses the documents, papers, books,
correspondence, memoranda, photographs, or
other objects that the subpoena seeks; and
(4) 	The basis for the affiant's belief that the
person or organization has information about
or possesses the documents, papers, books,
correspondence, memoranda, photographs, or
other objects that the subpoena seeks.
(d) 	Each party to the administrative hearing
shall arrange for the service of all subpoenas issued
on its behalf. 	A copy of the affidavit in support of
the issuance of the subpoena shall be served along with
the subpoena.
(e) 	All witnesses who are summoned to an
administrative hearing by subpoena may claim witness
fees and mileage allowance at the same rate established
for witnesses in the circuit court of the first circuit
of the State.
(f) 	The parties shall bear their own costs. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §§92-16, 346-13; 42 C.F.R.
§455.13)
§17-1736-41 	Amendments. 	(a) 	If during the
course of the hearing, evidence taken reveals that the
provider was involved with conduct which would properly
be the basis for suspension, termination, or other
administrative sanction, and which was not alleged by
the State as grounds for suspension, termination, or
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other administrative sanction, the State, at the
discretion of the hearing officer, may amend its
allegations to conform with the evidence.
(b) 	If, during the course of an administrative
hearing, it becomes apparent to either party or to the
administrative hearing officer that an absent party
should be joined or afforded the opportunity to make an
appearance, then the State, at the discretion of the
hearing officer, may amend its allegations to include
the additional party, or if appropriate, substitute the
additional party for the present provider.
(c) 	Where allegations are amended pursuant to
subsection (a), or parties are added or substituted
pursuant to subsection (b), the administrative hearing
shall be continued for the length of time the hearing
officer deems appropriate to afford any additional
party notice and to afford any existing or additional
party a chance to address additional allegations.
(d) 	Notice of amendments or substitutions shall
be mailed in writing to the last known address of each
party affected by the amendment or substitution.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §346-14; 42 C.F.R. 455.13)
§17-1736-42 	Continuances or further hearings. (a)
At any time during the administrative hearing, if the
hearing officer determines that the hearing shall be
held at another time or at any other locations in the
State, the hearing officer, at the hearing officer's
discretion or on the motion of any party, may continue
the hearing.
(b) 	If the hearing officer determines at any
point in the hearing that it is necessary to seek
additional evidence, the hearing officer may continue
the hearing to a later date and seek additional
evidence, or direct one or both parties to seek further
evidence, provided that the hearing officer shall
furnish written justification on the record for any
continuance under this section lasting in excess of
thirty days. 	Failure of either party to provide
additional evidence as directed by the hearing officer
shall not be used as the sole basis for an adverse
decision against that party on the issues presented at
the hearing. 	In the event that further evidence is not
produced as directed, the hearing officer shall proceed
to a decision based upon the entirety of the evidence
presented at the hearing.
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(c) 	Written notice of the time and place of any
continued or additional hearings shall be given in
accordance with section 17-1736-37, except that when a
continuance or additional hearing to a certain date is
ordered during a hearing, then oral notice of the time
and place of the hearing shall be sufficient for all
parties present at the hearing. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14; 42 C.F.R. §431.10) 	(Imp: 	HRS
§346-14; 42 C.F.R. §455.13)
§17-1736-43 	Record of hearing. 	A verbatim record
of all portions of the hearing shall be made. The
record may be in the form of a transcript of verbatim
shorthand, or by an audio or video recording, provided
that in the event any party to the hearing notifies the
hearing officer in writing of an intent to file
exceptions to the hearing officer's findings of fact as
provided in section 91-11, HRS, or if any party appeals
an agency decision, as provided in section 91-14, HRS,
a verbatim written transcript shall be prepared. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §91-9; 42 C.F.R. §455.13)
§17-1736-44 	Decision of the hearing officer. 	(a)
At the conclusion of the evidence and arguments by the
parties, the hearing officer shall declare the hearing
to be closed, at which time each party shall have
thirty calendar days, not counting the day that the
hearing is closed, to present written proposed findings
of fact.
(b) 	At the conclusion of the thirty day period
prescribed in subsection (a), the hearing officer shall
have sixty calendar days to prepare a written decision
accompanied by separate findings of fact, conclusions
of law, and basis for findings. 	The hearing officer,
if clarification of any evidence or any proposed
finding of fact is desired, may reconvene the hearing
to clarify the existing evidence. 	The period of time
during which the hearing has been reconvened shall toll
the time within which the hearing officer is required
to prepare the written decision.
(c) 	The hearing officer shall not have informal,
unrecorded conversations with any party concerning the
case. 	All discussions concerning the evidence shall be
at sessions of record with all parties to the hearing
present except to the extent those discussions are
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required for the disposition of ex parte matters
authorized by law. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-l4; 42 C.F.R. §43l.l0) 	(Imp: 	HRS §§9l-l2, 9l-l3;
42 C.F.R. §§455.l3, 455.l6)
§17-1736-45 	Dismissal upon failure to appear at
hearings. 	(a) 	If, after timely, proper written
notice, a provider fails to appear at a scheduled
hearing, the hearing officer may issue a written
dismissal of the provider's request for an
administrative hearing, which shall be mailed to each
party with notice to the provider that the provider may
request written consideration.
(b) 	In order to request written consideration,
the provider shall, within ten days of the mailing of
written dismissal, appeal to the hearing officer in
writing showing good cause for the provider's failure
to appear at the hearing. 	The hearing officer may, in
the hearing officer's sound discretion, either sustain
the dismissal, or reinstate the hearing with proper
written notice to parties. 	In the event that the
hearing officer sustains the dismissal, the hearing
officer shall provide a written dismissal order
including the circumstances upon which the dismissal is
based. 	[Eff 08/01/94 	] 	(Auth: 	HRS §346-14; 42
C.F.R. §431.10) 	(Imp: 	HRS §346-14; 42 C.F.R.
§§455.13, 455.16)
§17-1736-46 	Administrative appeal to the
director. (a) 	In the event of a decision adverse to
the provider, a copy of the order and decision shall be
served upon all parties pursuant to section 17-1736-37.
The provider shall have ten calendar days following the
date of mailing of the order and decision to file
written exceptions and present written argument to the
DHS director.
(b) 	The director shall have thirty calendar days
following the receipt of written exceptions and
argument to decide the appeal. 	The director's decision
on the appeal must be based upon the applicable rules
and the facts as established in the record, provided
that the director may communicate with the hearing
officer while deciding the appeal. 	The director may
sustain or reverse the decision and order of the the
hearing officer and in either event, shall within
thirty calendar days, mail the decision on appeal to
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all parties. 	The decision of the hearing officer and
any appeal made to the DHS director shall be subject to
judicial review as provided in section 91-14, HRS.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14; 42 C.F.R.
§431.10) 	(Imp: 	HRS §346-14; 42 C.F.R. §§455.13,
455.16)
§§17-1736-47 to 17-1736-56 	(Reserved).
§17-1736-57 	Determination of medicaid
reimbursement for hospital and institutional providers.
The provider shall be notified of the reimbursement
determination (NPR) and notice of PPS rate through the
fiscal agent. 	The notices shall be sent to the
provider by certified mail. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14; 42 C.F.R. §431-10) 	(Imp: 	42
C.F.R. §431.10)
§17-1736-58 	Hospital and institutional provider's
right to review. 	(a) 	A provider may request an
administrative hearing if it is dissatisfied with the
department's determination of medicaid reimbursement:
(1) 	Following any request for rate
reconsideration determination under PPS; or
(2) 	Following the issuance of an NPR under cost
reimbursement; and
(3) 	The amount in dispute is at least $1,000.
(b) 	A written request for administrative hearing
must be received by the department within ninety days
from the date of the rate reconsideration determination
or NPR as provided in subsection (a) and shall refer to
that specific notification.
(c) 	The provider's request for an administrative
hearing shall include the following:
(1) 	Individual adjustment items and the specific
reimbursement issue and the dollar amount
entailed;
(2) 	The reasons for the disagreement;
(3) 	Any material or evidence the provider
considers necessary to support its position;
and
(4) 	The notice with which the provider disagrees.
(d) 	A group of providers may request an
administrative hearing if the issue involves a common
question of fact or interpretation, and the amount in
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controversy is in the aggregate of $50,000 or more.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §447.258)
§17-1736-59 	Limitation of the right to review for
hospital and institutional providers. 	A provider shall
not have the right to an administrative hearing as
provided under this subchapter if:
(1) 	The provisions of section 17-1736-58 are not
met; or
(2) 	The administrative hearing concerns the
following:
(A) 	A determination of non-payment for items
or services provided a recipient but
which are not covered by the medicaid
program;
(B) 	The constitutionality of the law, rules,
or medicaid reimbursement methodology;
(C) 	Issues not addressed on the NPR or in
the notice of rate reconsideration
determination;
(D) 	Issues related to DHHS rules or
policies; or
(E) 	Issues not addressed in the Hawaii
Administrative Rules. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14)
(Imp: 	42 C.F.R. §447.258)
§17-1736-60 	Appearance by representatives of
hospital and institutional providers and the
department. 	(a) 	In all matters involving an
administrative hearing, a provider may choose
representation by itself or by an attorney or other
person. 	A provider shall not have a right to legal
counsel appointed at state expense.
(b) 	If the provider is represented by another
person, that person's name, address, and telephone
number shall be provided to the DHS med-QUEST
administrator prior to the administrative hearing.
(c) 	Upon receipt of the name of the provider's
representative, the med-QUEST administrator shall
provide to that representative, the name, address, and
telephone number of the department's representative.
[Eff 08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §447.258)
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§17-1736-61 	Forms for papers for hospital and
institutional providers. 	An original and two copies of
all papers filed in any proceeding under this
subchapter shall be filed with the department and shall
be typewritten on one side only. 	[Eff 08/01/94 	]
( Auth: 	HRS §346-14) 	(Imp: 	HRS §91.9; 42 C.F.R.
§447.258)
§17-1736-62 	Notice, service, and proof of service
for hospital and institutional providers. 	(a) 	All
papers, notices, and other documents shall be
served by the party offering them upon all other
parties to the proceeding. 	Proof of service upon the
parties shall be filed with the DHS.
(b) 	Service of process may be accomplished by any
manner permitted by law. 	The department shall serve
the provider in person or by mail. 	If the provider is
represented by an attorney or other person, service
upon that attorney or other person shall be sufficient.
(c) 	Proof of service of any document shall be by
certificate of attorney, affidavit, or acknowledgement.
(d) 	Where written notice is required by these
rules, notice shall be considered effective on the date
of mailing. 	[Eff 08/01/94 	] 	(Auth: 	HRS §346-14)
(Imp: 	HRS §91.9; 42 C.F.R. §447.258)
§17-1736-63 	Notice of formal hearing; notice of
results of formal hearing for hospital and
institutional providers. 	(a) 	The department shall
notify any provider who is entitled to an
administrative hearing of the scheduled date and
location of the administrative hearing. 	The notice
shall be in writing and mailed to the provider not less
than thirty calendar days before the scheduled date of
hearing.
(b) 	The department shall notify by mail any
provider who has received an administrative hearing of
the hearing officer's decision. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14) 	(Imp: 	HRS §91.9; 42 C.F.R.
§447.258)
§17-1736-64 	Waiver of the right for oral hearing
for hospital and institutional providers. 	(a) 	A
provider may request that the hearing officer base the
decision solely upon the documentary evidence submitted
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for the record without an oral hearing or appearance by
either party. 	The request may be made at any time
before or during the hearing. 	A waiver of an oral
hearing is valid only if all parties agree with the
request and if it is approved by the hearing officer.
(b) 	Approval of the request shall rest
exclusively with the hearing officer.
(c) 	Where a request has been made and approved,
the parties shall file with the hearing officer a
written waiver of their right to a personal appearance
before the hearing officer. 	The waiver may be
withdrawn by any party with adequate notice to the
opposing party and to the hearing officer as specified
in section 17-1736-63.
(d) 	Once a waiver has been withdrawn, as provided
in subsection (c), the hearing officer shall promptly
notify all parties of the withdrawal and the need for
an oral hearing. 	The hearing shall be held within one
hundred eighty calendar days following the date of
withdrawal of the waiver. 	[Eff 08/01/94 	] 	(Auth:
HRS §346-14) 	(Imp: 	HRS §91.9; 42 C.F.R. §447.258)
§17-1736-65 	Prehearing conference for hospital
and institutional providers. 	(a) 	At any time before
the actual formal hearing as specified in section
17-1736-64 or 17-1736-66, a prehearing conference may
be held to clarify the issues under dispute.
(b) 	The conference shall be informal in nature,
and a record as described in section 17-1736-71 shall
not be required.
(c) 	The decision to have, or to not have a
prehearing conference shall rest solely with the
hearing officer. 	The decision shall not be subject to
appeal.
(d) 	The decision to record or not record the
prehearing conference shall rest solely with the
hearing officer. 	The decision shall not be subject to
appeal.
(e) 	At the sole discretion of the hearing
officer, a prehearing order regarding the proceedings
may be issued. 	The order shall control the subsequent
course of the evidentiary hearing unless modified at
the hearing to prevent manifest injustice. 	The
prehearing order regarding the proceedings shall not be
subject to appeal. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	HRS §91.9; 42 C.F.R. §447.258)
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§17-1736-66 	Conduct of hearing for hospital and
institutional providers. 	(a) 	The hearing shall be
conducted by an impartial hearing officer appointed by
the DHS director. 	Before conducting the hearing, the
hearing officer shall become familiar with sections
84-1 to 84-19, HRS, and the published opinions of the
State's ethics commission and determine that
participation as an administrative hearing officer
shall not create conflicts of interest or ethical
violations.
(b) 	Testimony shall be taken only on oath or
affirmation and the testimony shall be subject to
sections 710-1060, 710-1061, and 710-1062, HRS.
(c) 	Each party may:
(1) 	Call and examine witnesses;
(2) 	Introduce exhibits into evidence;
(3) 	Cross-examine witnesses called by the other
party;
(4) 	Object to the presentation of any evidence
deemed by the party to be not properly
admitted;
(5) 	Present rebuttal evidence to the opposing
party's case-in-chief; and
(6) 	Present an opening statement to the hearing
officer before the taking of evidence, and a
closing argument to the hearing officer at
the conclusion of the taking of evidence.
(d) 	The hearing officer shall not require strict
adherence to any rules of evidence. 	The hearing
officer shall admit all evidence having any bearing on
the hearing including, but not limited to, testimony,
documents, photographs, opinions, objects, or diagrams.
The hearing officer may allow the presentation of
hearsay evidence, allow cross-examination beyond the
scope of direct examination, and allow the party
calling a witness to cross-examine or impeach that
witness. 	Rulings on evidence made by the
administrative hearing officer shall not be subject to
appeal.
(e) 	The hearing officer may ask questions of any
witness or request production of evidence by any party
to the hearing.
(f) 	The administrative hearing officer may
exclude irrelevant, immaterial, or unduly repetitious
evidence as provided in section 91-10(1), HRS.
(g) 	In administrative hearings, the provider
shall have the burden of proof, including the burden of
producing evidence as well as the burden of persuasion.
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The amount of proof necessary to prevail shall be a
preponderance of the evidence in accordance with
section 91-10(5), HRS. 	[Eff 08/01/94 	] 	(Auth:
HRS §346-14) 	(Imp: 	HRS §91.10; 42 C.F.R. §447.258)
§17-1736-67 	Prehearing discovery for hospital and
institutional providers. 	Any party may request data
from any other party to the proceeding. 	If the
requested party does not respond within fifteen
calendar days of the request, the requesting party may
notify the hearing officer. 	Upon notice, the hearing
officer shall allow the requested party fifteen
calendar days to state why the requested data was not
furnished. 	If inadequate or no response is received,
the hearing officer may take one of the following
actions:
(1) 	Subpoena the requested data under section
17-1736-68;
(2) 	Issue an order that the matters regarding
which the request was made or any designated
facts shall be taken to be established for
the purposes of the hearing in accordance
with the claim of the requesting party;
(3) 	Issue an order prohibiting the non-compliant
party from supporting or opposing designated
claims or defenses, or prohibiting that party
from introducing designated matters in
evidence; or
(4) 	Issue an order continuing or suspending
further proceedings in the provider's request
for review until the requested data is
furnished as provided for in section
17-1736-70.
(5) 	The hearing officer, on the application of
one of the parties, shall have the authority
to determine that the request is unduly
burdensome. 	[Eff 08/01/94 	] 	(Auth:
HRS §346-14) 	(Imp: 	HRS §91.10; 42 C.F.R.
§447.258)
§17-1736-68 	Witnesses and subpoenas for hospital
and institutional providers. 	(a) 	Each party to the
administrative hearing shall arrange for the presence
of its witnesses at the hearing.
(b) 	The DHS director shall designate the hearing
officer as a representative of the director and
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empowered to conduct a hearing. 	Any party to the
administrative hearing may request of the hearing
officer a subpoena to compel the attendance of a
witness or the production of books, papers, documents,
or other objects deemed relevant to the investigation,
except that no subpoena shall affect any privilege
established by law. 	Each subpoena shall be signed by
the administrative hearing officer who at any point in
the proceedings may, subpoena witnesses, books, papers,
documents, correspondence, memoranda, or other records
in furtherance of the administrative hearing.
(c) 	Applications for subpoenas for the production
by a witness of books, papers, documents,
correspondence, memoranda, or other written records,
shall be made by affidavit to the hearing officer and
shall contain all of the following:
(1) 	The name and address of the person or
organization upon whom the subpoena is to be
served;
(2) 	A description of the documents, papers,
books, correspondence, memoranda,
photographs, or other written records that
are desired;
(3) 	A statement by the affiant that to the best
of the affiant's knowledge and belief, the
person to be subpoenaed has information about
or possesses the documents, papers, books,
correspondence, memoranda, photographs, or
other objects that the subpoena seeks; and
(4) 	The basis for the affiant's belief that the
person or organization has information about
or possesses the documents, papers, books,
correspondence, memoranda, photographs, or
other objects that the subpoena seeks.
(d) 	Each party to the administrative hearing
shall arrange for the service of all subpoenas issued
on its behalf. 	A copy of the affidavit in support of
the issuance of the subpoena shall be served along with
the subpoena.
(e) 	All witnesses who are summoned to an
administrative hearing by subpoena may claim witness
fees and mileage allowance at the same rate established
for witnesses in the circuit court of the first circuit
of the State.
(f) 	The parties shall bear their own costs. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §447.258)
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§17-1736-69 	Amendments for hospital and
institutional providers. 	(a) 	If, subsequent to the
provider's request for hearing under section
17-1736-58(b), the provider identifies further issues
with which it disagrees, the provider, with notice to
the opposing party and to the hearing officer, may
include those issues in the appeal. 	The provider shall
only amend the appeal if the initial request was made
in accordance with section 17-1736-58, and the
additional issues are not excluded as specified in
section 17-1736-59. 	The provider shall not amend the
appeal following the close of the formal hearing.
Final determination of the right to amend shall be at
the sole discretion of the hearing officer.
(b) 	Where the issues are amended pursuant to
subsection (a), the administrative hearing process
shall be continued for a length of time as the hearing
office deems appropriate to afford all parties notice
and a chance to examine and address the additional
issues.
(c) 	Notice of amendments shall be served in
accordance with section 17-1736-62. 	[Eff 08/01/94
] 	(Auth: 	HRS §346-14) 	(Imp: 	42 C.F.R.
§447.258)
§17-1736-70 	Continuances or further hearings for
hospital and institutional providers. 	(a) 	At any time
during the administrative hearing, if the hearing
officer determines that the hearing shall be held at
another time or at any other location in the State, the
hearing officer shall have discretion to continue the
hearing.
(b) 	If the hearing officer determines at any
point in the hearing that it is necessary to seek
additional evidence, the hearing may be continued at a
later date or one or both parties may be directed to
seek further evidence, provided the hearing officer
furnish written justification on the record for any
continuance under this section lasting in excess of
thirty days. 	Failure of either party to provide
additional evidence as directed by the hearing officer
shall not be used as the sole basis for an adverse
decision against that party on the issues presented at
the hearing. 	In the event that further evidence is not
produced as directed, the hearing office shall proceed
to a decision based upon the entirety of the evidence
presented at the hearing.
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(c) 	Written notice of the time and place of any
continued or additional hearings shall be given in
accordance with section 17-1736-63, except when a
continuance or additional hearing to a certain date is
ordered during a hearing, then oral notice of the time
and place of the hearing shall be sufficient for all
parties present at the hearing. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14) 	(Imp: 	42 C.F.R. §447.258)
§17-1736-71 	Record of hearing for hospital and
institutional providers. 	A verbatim record of all
portions of the hearing shall be made. 	The record may
be in the form of a transcript of verbatim shorthand,
or by an audio or video recording. 	If any party to the
hearing notifies the hearing officer in writing of an
intent to file exceptions to the hearing officer's
findings of fact as provided in section 91-11, HRS, or
if a party appeals an agency decision, as provided in
section 91-14, HRS, a verbatim written transcript shall
be prepared. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	HRS §91; 42 C.F.R. §447.258)
§17-1736-72 	Decision of the hearing officer for
hospital and institutional providers. 	(a) 	At the
conclusion of the evidence and argument by the parties,
the hearing officer shall declare the hearing closed,
at which time each party shall have thirty calendar
days, not counting the day that the hearing is closed,
to present written proposed findings of fact.
(b) 	At the conclusion of the thirty day period
prescribed in subsection (a), the hearing officer shall
have sixty calendar days to prepare a written decision
accompanied by separate findings of fact, conclusions
of law, and basis for findings. 	The hearing officer,
if clarification of any evidence or any proposed
finding of fact is desired, may reconvene the hearing
to clarify the existing evidence. 	The period of time
during which the hearing has been reconvened shall toll
the time within which the hearing officer is required
to prepare the written decision.
(c) 	The hearing officer shall not have informal,
unrecorded conversations with any party concerning the
case. 	All discussions concerning the evidence shall be
at sessions of record with all parties to the hearing
present, except to the extent those discussions are
required for the disposition of ex parte matters
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authorized by law. 	[Eff 08/01/94 	] 	(Auth: 	HRS
§346-14) 	(Imp: 	HRS §§91-12, 91-13; 42 C.F.R §447.258)
§17-1736-73 	Dismissal upon failure to appear at
hearings for hospital and institutional providers. 	(a)
If, after timely, proper written notice, a provider
fails to appear at a scheduled hearing, the hearing
officer may issue a written dismissal of the provider's
request for an administrative hearing, which shall be
mailed to each party with notice that the provider may
request written consideration.
(b) 	In order to request written consideration,
the provider shall, within ten days of the mailing of
written dismissal, appeal to the hearing officer in
writing showing good cause for the provider's failure
to appear at the hearing. 	At the sole discretion of
the hearing officer, the hearing officer may either
sustain the dismissal or reinstate the hearing with
proper written notice to parties. 	If the hearing
officer sustains the dismissal, the hearing officer
shall provide a written dismissal order including the
circumstances upon which the dismissal is based. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42
C.F.R. §447.258)
§17-1736-74 	Administrative review by the director
for hospital and institutional providers. 	(a) 	The DHS
director shall have the authority to review the hearing
officer's written decision. 	The review may take place
following issuance of the decision as specified in
section 17-1736-63.
(b) 	The director shall have thirty calendar days
following the date of the hearing officer's decision to
mail notice of review to the parties of the director's
intention to review the decision. 	The director's
review shall be based upon the applicable rules and the
facts as established in the record, provided that the
director may communicate with the hearing officer
during the review.
(c) 	The director may sustain, reverse, modify, or
remand the decision of the hearing officer and in any
event shall mail notice of his intention to review
within thirty calendar days following the date of the
hearing officer's decision.
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(d) 	The director's decision shall be mailed to
all parties within thirty days following the notice of
review.
(e) 	The decision of the hearing officer and DHS
director shall be subject to judicial review as
provided in section 91-14, HRS. 	[Eff 08/01/94 	]
(Auth: 	HRS §346-14) 	(Imp: 	42 C.F.R. §447.258)
§17-1736-75 	Reopenings for hospital and
institutional providers. 	(a) 	A hearing officer may
reopen a decision at any time within three years after
the date of the decision.
(b) 	Notice shall be given to all parties of the
hearing officer's intent to reopen and the reasons
therefore.
(c) 	The decision to reopen, or not to reopen
rests solely with the hearing officer and shall not be
subject to appeal.
(d) 	The three years time limit shall be waived if
the reopening is due to evidence of fraud. 	[Eff
08/01/94 	] 	(Auth: 	HRS §346-14) 	(Imp: 	42 C.F.R
§447.258)
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