98041889•Ryan, L.L.C.
Texte intégral
This Opinion is Not a Precedent of the TTAB Mailed: February 26, 2026 UNITED STATES PATENT AND TRADEMARK OFFICE _____ Trademark Trial and Appeal Board _____ In re Ryan, L.L.C. _____ Serial No. 98041889 _____ Rachel Blue of McAfee & Taft, for Ryan, L.L.C. Caroline Smith, Trademark Examining Attorney, Law Office 110, Loksye Lee Riso, Managing Attorney. _____ Before Goodman, Stanley, and Bradley, Administrative Trademark Judges. Opinion by Stanley, Administrative Trademark Judge: Ryan, L.L.C. (“Applicant”) seeks registration on the Supplemental Register of the standard-character mark TAX.COM for the followings services in International Class 42: Software as a service (SAAS) services featuring software for use in real and personal property tax compliance and appeals management, sales and use tax calculation and compliance management, unclaimed property compliance management, transfer pricing documentation and
Serial No. 98041889 - 2 - reporting, and identification of public and private funding sources for tax calculation and compliance management.1 The Trademark Examining Attorney refused registration of Applicant’s mark under Section 2(d) of the Trademark Act, 15 U.S.C. § 1052(d), on the ground that Applicant’s mark, when used in connection with the identified services, so resembles the standard-character mark ETAX.COM (the “Cited Mark”), registered on the Supplemental Register, for the services listed below, that it is likely to cause confusion, to cause mistake, or to deceive: Providing a website featuring on-line non-downloadable software that enables users to prepare and file tax forms, in International Class 42.2 When the refusal was made final, Applicant appealed and requested reconsideration. After the Examining Attorney denied the request for reconsideration, the appeal was resumed. The case is fully briefed and ready for decision. We affirm the refusal to register Applicant’s mark.3 1 Application Serial No. 98041889 was filed on June 14, 2023 under Section 1(a) of the Trademark Act, 15 U.S.C. § 1051(a), alleging December 15, 2022 as the date of first use anywhere and date of first use in commerce. 2 Registration No. 6366427 issued on May 25, 2021. The cited registration is owned by E Tax LLC (“Registrant”). 3 Citations to the prosecution file are to the USPTO’s Trademark Status & Document Retrieval (“TSDR”) system in .pdf format. Citations to the appeal record are to TTABVUE, the Board’s online docketing system.
Serial No. 98041889 - 3 - I. Evidentiary Issue With its appeal brief, Applicant submitted for the first time screenshots from the website G2.com, including customer reviews of Applicant’s services.4 The Examining Attorney objects to consideration of this new evidence as untimely submitted.5 The record in an application should be complete prior to the filing of an appeal. Trademark Rule 2.142(d), 37 C.F.R. § 2.142(d). Insofar as the Examining Attorney timely objected to Applicant’s late-filed evidence, the objection is sustained, and this evidence has been given no consideration. See In re Inn at St. John’s, LLC, No. 87075988, 2018 TTAB LEXIS 170, at *3-4, aff’d per curiam, 777 F. App’x 516 (Fed. Cir. 2019). II. Likelihood of Confusion Section 2(d) of the Trademark Act prohibits registration of a mark that so resembles a registered mark as to be likely, when used on or in connection with the goods or services of the applicant, to cause confusion, mistake, or deception. 15 U.S.C. § 1052(d). See also In re Charger Ventures LLC, 64 F.4th 1375, 1379 (Fed. Cir. 2023). Our determination under Section 2(d) is based on an analysis of all of the probative evidence of record bearing on a likelihood of confusion. In re E. I. DuPont de Nemours & Co., 476 F.2d 1357, 1361 (CCPA 1973) (“DuPont”); see also In re Majestic Distilling Co., 315 F.3d 1311, 1315 (Fed. Cir. 2003). When analyzing the likelihood of confusion factors, the overriding concerns are not only to prevent buyer confusion as to the 4 Applicant’s Br., 6 TTABVUE 22-31. 5 Examining Attorney’s Br., 8 TTABVUE 2-3.
Serial No. 98041889 - 4 - source of the goods and services, but also to protect registrants from adverse commercial impact due to use of a similar mark by a newcomer. See In re Shell Oil Co., 992 F.2d 1204, 1207-08 (Fed. Cir. 1993). In any likelihood of confusion analysis, different DuPont factors may play a dominant role and some factors may not be relevant. Naterra Int’l, Inc. v. Bensalem, 92 F.4th 1113, 1116 (Fed. Cir. 2024) (citing Tiger Lily Ventures Ltd. v. Barclays Cap. Inc., 35 F.4th 1352, 1362 (Fed. Cir. 2022)). In addition, varying weight may be assigned to each factor depending on the evidence presented, and “any one of the factors may control a particular case.” Id.; see also Charger Ventures, 64 F.4th at 1381. Although we consider each DuPont factor for which there is evidence and argument, In re Guild Mortg. Co., 912 F.3d 1376, 1379 (Fed. Cir. 2019), two key considerations are the similarities between the marks and the similarities between the goods and services. In re i.am.symbolic, llc, 866 F.3d 1315, 1322 (Fed. Cir. 2017) (quoting Herbko Int’l, Inc. v. Kappa Books, Inc., 308 F.3d 1156, 1164-65 (Fed. Cir. 2002)). These factors, and others, are discussed below. A. Weakness of the Cited Mark Because it may affect the scope of protection to which the Cited Mark is entitled, we turn first to the sixth DuPont factor, “[t]he number and nature of similar marks in use on similar goods [or services].” DuPont, 476 F.2d at 1361. This factor allows an applicant in an ex parte appeal to contract the scope of protection of a cited mark by adducing evidence of conceptual and commercial weakness. Cf. Heil Co. v. Tripleye GmbH, No. 91277359, 2024 TTAB LEXIS 494, at *48 (“[The sixth] DuPont factor
Serial No. 98041889 - 5 - allows a defendant to contract the scope of protection of a plaintiff’s mark by adducing evidence of conceptual and commercial weakness.”).6 “[T]he strength of a mark is not a binary factor” and instead “varies along a spectrum from very strong to very weak.” Juice Generation, Inc. v. GS Enters. LLC, 794 F.3d 1334, 1340 (Fed. Cir. 2015) (internal citations omitted). “The weaker [the cited] mark, the closer an applicant’s mark can come without causing a likelihood of confusion and thereby invading what amounts to its comparatively narrower range of protection.” Id. at 1338. Conceptual or inherent strength is a measure of a mark’s distinctiveness. In re Chippendales USA, Inc., 622 F.3d 1346, 1353-54 (Fed. Cir. 2010). Distinctiveness is “often classified in categories of generally increasing distinctiveness[:] … (1) generic; (2) descriptive; (3) suggestive; (4) arbitrary; or (5) fanciful.” Two Pesos, Inc. v. Taco Cabana, Inc., 505 U.S. 763, 768 (1992). “Marks that are descriptive or highly suggestive are entitled to a narrower scope of protection, i.e., are less likely to generate confusion over source identification, than their more fanciful counterparts.” Spireon, Inc. v. Flex Ltd., 71 F.4th 1355, 1362 (Fed. Cir. 2023) (quoting Juice Generation, 794 F.3d at 1339); see also Jack Wolfskin Ausrustung Fur Draussen 6 The fifth DuPont factor examines the extent to which the public perceives the mark as indicating a single source of origin, i.e., its fame or commercial strength. DuPont, 476 F.2d at 1361. There is no evidence of record relating to commercial strength under the fifth DuPont factor, but in an ex parte appeal, the owner of the cited registration is not a party, and the Examining Attorney is under no obligation to demonstrate exposure to or recognition of the cited mark in the marketplace. In re Integrated Embedded, No. 86140341, 2016 TTAB LEXIS 470, at *26. See also TRADEMARK MANUAL OF EXAMINING PROCEDURE (TMEP) § 1207.01(d)(ix) (Nov. 2025). The fifth DuPont factor, as is normally the case in ex parte proceedings, is treated as neutral. See In re Thomas, No. 78334625, 2006 TTAB LEXIS 135, at *18 n.11.
Serial No. 98041889 - 6 - GmbH & Co. KGAA v. New Millennium Sports, S.L.U., 797 F.3d 1363, 1373 (Fed. Cir. 2015). Because the Cited Mark is registered on the Supplemental Register, that status operates as an admission that the mark was merely descriptive at least at the time of registration. See In re The Clorox Co., 578 F.2d 305, 308 (CCPA 1978) (application for Supplemental Registration is an admission of descriptiveness); In re Future Ads LLC, No. 85134539, 2012 TTAB LEXIS 283, at *12 (“Registration on the Supplemental Register is prima facie evidence that, at least at the time of registration, the registered mark was merely descriptive.”). Accordingly, the Cited Mark is not inherently distinctive, and as such is conceptually weak. The record does not contain evidence demonstrating commercial weakness of the Cited Mark.7 The Cited Mark’s conceptual weakness weighs against a finding of likelihood of confusion. B. The Marks We turn now to the first DuPont factor, which involves an analysis of the similarity or dissimilarity of the marks in their entireties as to appearance, sound, 7 Applicant points to third-party websites − ultimatetax.com, loctax.com, accuratetax.com, pro.bloombergtax.com, industrysalestax.com, fastsalestax.com, and advantax.com − to show that the “TAX.COM” element in the Cited Mark is weak and entitled to a narrow scope of protection. Applicant’s Br., 6 TTABVUE 15. We agree that these third-party uses demonstrate weakness of “TAX.COM” for tax-related services. But the Cited Mark is ETAX.COM, and Applicant’s mark and the Cited Mark are far more similar to each other than to any of these third‑party uses such that this evidence does not demonstrate conceptual or commercial weakness of the Cited Mark. See, e.g., Sabhnani v. Mirage Brands, LLC, No. 92068086, 2021 TTAB LEXIS 464, at *32 (third-party registration evidence discounted where they contained “additional elements that cause many of them to be less similar to Petitioner’s mark than Respondent’s marks are”). The Cited Mark, however, is conceptually weak irrespective of the third-party use evidence.
Serial No. 98041889 - 7 - connotation, and commercial impression. Palm Bay Imps. v. Veuve Clicquot Ponsardin Maison Fondee En 1772, 396 F.3d 1369, 1371 (Fed. Cir. 2005); see also Stone Lion Cap. Partners, L.P. v. Lion Cap. LLP, 746 F.3d 1317, 1319 (Fed. Cir. 2014). “Similarity in any one of these elements may be sufficient to find the marks confusingly similar.” Inn at St. John’s, 2018 TTAB LEXIS 170, at *13 (quoting In re Davia, No. 85497617, 2014 TTAB LEXIS 214, at *4); accord Krim-Ko Corp. v. Coca- Cola Bottling Co., 390 F.2d 728, 732 (CCPA 1968) (“It is sufficient if the similarity in either form, spelling or sound alone is likely to cause confusion.”) (citation omitted). “‘[S]imilarity is not a binary factor but is a matter of degree.’” In re St. Helena Hosp., 774 F.3d 747, 752 (Fed. Cir. 2014) (quoting In re Coors Brewing Co., 343 F.3d 1340, 1344 (Fed. Cir. 2003)). The proper test regarding similarity “‘is not a side-by- side comparison of the marks, but instead whether the marks are sufficiently similar in terms of their commercial impression such that persons who encounter the marks would be likely to assume a connection between the parties.’” Cai v. Diamond Hong, Inc., 901 F.3d 1367, 1373 (Fed. Cir. 2018) (quoting Coach Servs., Inc. v. Triumph Learning LLC, 668 F.3d 1356, 1368 (Fed. Cir. 2012)). “The focus is on the recollection of the average purchaser, who normally retains a general rather than a specific impression of trademarks.” In re St. Julian Wine Co., No. 87834973, 2020 TTAB LEXIS 196, at *13. Our analysis cannot be predicated on dissecting the marks into their various components; that is, our finding must be based on the entire marks, not just part of the marks. See, e.g., In re Nat’l Data Corp., 753 F.2d 1056, 1058 (Fed. Cir. 1985); see
Serial No. 98041889 - 8 - also Franklin Mint Corp. v. Master Mfg. Co., 667 F.2d 1005, 1007 (CCPA 1981) (“It is axiomatic that a mark should not be dissected and considered piecemeal; rather, it must be considered as a whole in determining likelihood of confusion.”). “No element of a mark is ignored simply because it is less dominant, or would not have trademark significance if used alone.” In re Electrolyte Labs. Inc., 929 F.2d 645, 647 (Fed. Cir. 1990) (citing Spice Islands, Inc. v. Frank Tea & Spice Co., 505 F.2d 1293 (CCPA 1974)). Nonetheless, “in articulating reasons for reaching a conclusion on the issue of confusion, there is nothing improper in stating that, for rational reasons, more or less weight has been given to a particular feature of a mark, provided the ultimate conclusion rests on consideration of the marks in their entireties.” In re Detroit Athletic Co., 903 F.3d 1297, 1306, 1305 (Fed. Cir. 2018) (quoting Nat’l Data Corp., 753 F.2d at 1058). Citing the Board’s decision in In re Hunke & Jochheim, Applicant argues that the scope of protection for a mark registered on the Supplemental Register is “limited to the substantially identical notation and/or to the subsequent use and registration thereof for substantially similar goods.”8 This is not the standard. The Board has clarified that “there is no categorical rule that citation of registrations on the Supplemental Register is limited to registrations of ‘substantially identical’ marks for ‘substantially similar goods,’ or that a different test for likelihood of confusion should be applied in such cases.” In re Morinaga Nyugyo Kabushiki Kaisha, No. 86338392, 2016 TTAB LEXIS 448, at *18; see also Clorox, 578 F.2d at 308 (there is 8 Applicant’s Br., 6 TTABVUE 9 (quoting In re Hunke & Jochheim, 1975 TTAB LEXIS 13, at *4 (proceeding number not available)).
Serial No. 98041889 - 9 - no basis for applying a different standard for determining likelihood of confusion for marks on the Supplemental Register)). With these principles in mind, we compare Applicant’s standard-character mark TAX.COM with the cited standard-character mark ETAX.COM. Applicant’s mark and the Cited Mark are similar in sound and appearance because they share the identical element TAX.COM, and Applicant’s mark contains no additional wording. Although inclusion of one mark within another does not per se establish likelihood of confusion, the fact that Applicant’s mark is wholly subsumed within the Cited Mark heightens their similarity. Likelihood of confusion often has been found where the entirety of one mark is incorporated within another. See e.g., Charger Ventures, 64 F.4th at 1381-82 (SPARK LIVING and SPARK confusingly similar); In re Mighty Leaf Tea, 601 F.3d. 1342, 1347-48 (Fed. Cir. 2010) (ML and ML MARK LEES confusingly similar); Coca-Cola Bottling Co. v. Joseph E. Seagram and Sons, Inc., 526 F.2d 556, 557 (CCPA 1975) (BENGAL and BENGAL LANCER confusingly similar); In re West Point-Pepperell, Inc., 468 F.2d 200, 201 (CCPA 1972) (WEST POINT PEPPERELL and WEST POINT confusingly similar); Lilly Pulitzer, Inc. v. Lilli Ann Corp., 376 F.2d 324, 324-25 (CCPA 1967) (THE LILLY and LILLI ANN confusingly similar); Christian Broad. Network Inc. v. ABS-CBN Int’l, No. 92044366, 2007 TTAB LEXIS 72, at *30 (ABS-CBN and CBN confusingly similar). The marks also convey similar commercial impressions. The combination of “TAX” with the generic top‑level domain “.COM” suggests tax‑related services provided online. The Cited Mark adds the letter “E” before “TAX.COM,” but, as Applicant
Serial No. 98041889 - 10 - concedes, “the prefix ‘E’ in ETAX.COM is a common abbreviation for ‘electronic’ or ‘online,’ which is widely used in the industry to denote digital tax services.”9 See also In re Styleclick.com Inc., No. 75459910, 2000 TTAB LEXIS 721, at *10 (“the meaning of the ‘e-’ prefix is commonly recognized and understood by virtually everyone as a designation for the Internet”). As such, the abbreviation “E” for “electronic” or “online” in the Cited Mark reinforces that Registrant’s tax-related services are provided online. Finally, Applicant’s mark and the Cited Mark are both in standard-character format, so we must consider that Applicant and Registrant could display their marks in a font style, size, or color similar to the other, thereby heightening the likelihood of confusion. In re Aquitaine Wine USA, LLC, No. 86928469, 2018 TTAB LEXIS 108, at *13; In re Strategic Partners Inc., No. 77903451, 2012 TTAB LEXIS 80, at *6-7. Applicant argues that TAX.COM is so weak that any additional matter added to “TAX.COM” suffices to distinguish the marks.10 Even assuming arguendo that consumers could differentiate TAX.COM‑formative marks on that basis, the argument fails here because Applicant’s mark consists solely of TAX.COM and includes no additional matter. Considering the marks in their entireties, we find them highly similar in appearance, sound, meaning, and commercial impression because they share the identical element TAX.COM. Any differences are outweighed by that shared element, 9 Applicant’s Reply Br., 9 TTABVUE 2. 10 Applicant’s Br., 6 TTABVUE 15-16; Applicant’s Reply Br., 9 TTABVUE 2.
Serial No. 98041889 - 11 - which is the sole element of Applicant’s mark. Accordingly, the similarity of the marks favors a finding of likelihood of confusion. C. The Services and Trade Channels We turn next to the second DuPont factor, which considers the “similarity or dissimilarity and nature of the … services as described in an application or registration,” and the third DuPont factor, which considers “[t]he similarity or dissimilarity of established, likely-to-continue trade channels.” Detroit Athletic, 903 F.3d at 1306, 1308 (quoting DuPont, 476 F.2d at 1361). It is “not necessary that the products [or services] be similar or even competitive to support a finding of a likelihood of confusion.” Coach Servs., 668 F.3d at 1369 (quoting 7-Eleven, Inc. v. Wechsler, Opp. No. 91117739, 2007 TTAB LEXIS 58, at *28 (TTAB 2007)). “[L]ikelihood of confusion can be found ‘if the respective products [or services] are related in some manner and/or if the circumstances surrounding their marketing are such that they could give rise to the mistaken belief that they emanate from the same source.’” Id. In making our determination regarding the similarity of the services, we must look to the services as identified in the subject application and the cited registration. See Stone Lion Cap. Partners, 746 F.3d at 1323 (citing Octocom Sys., Inc. v. Hous. Comput. Servs. Inc., 918 F.2d 937, 942 (Fed. Cir. 1990) (“‘[T]he question of registrability of an applicant’s mark must be decided on the basis of the identification of goods set forth in the application … regardless of what the record may reveal as to the particular nature of an applicant’s goods, the particular channels of trade or the
Serial No. 98041889 - 12 - class of purchasers to which sales of the goods are directed.’”)). It is sufficient for a finding of likelihood of confusion as to a particular class if relatedness is established for any identified service within that class. Tuxedo Monopoly, Inc. v. Gen. Mills Fun Grp., 648 F.2d 1335, 1336 (CCPA 1981). Evidence of relatedness might include news articles and/or evidence from computer databases showing that the relevant services are used together or used by the same purchasers; advertisements showing that the relevant services are advertised together or sold by the same manufacturer or dealer; and/or copies of prior use-based registrations of the same mark for both an applicant’s services (or similar services) and the services listed in the cited registration (or similar services). See, e.g., Davia, 2014 TTAB LEXIS 214, at *21-24 (finding pepper sauce and agave related where evidence showed both were used for the same purpose in the same recipes and thus consumers were likely to purchase the products at the same time and in the same stores). As noted above, the Class 42 services in the subject application are: Software as a service (SAAS) services featuring software for use in real and personal property tax compliance and appeals management, sales and use tax calculation and compliance management, unclaimed property compliance management, transfer pricing documentation and reporting, and identification of public and private funding sources for tax calculation and compliance management;11 11 “SaaS” (the abbreviation for “Software as a Service”) is defined as “a software distribution method in which a service provider gives customers access through the internet to applications, usually ones developed and owned by the provider.” March 28, 2024 Non-Final Office Action, TSDR at 147 (definition from dictionary.com).
Serial No. 98041889 - 13 - and the Class 42 services in the cited registration are: “Providing a website featuring on-line non-downloadable software that enables users to prepare and file tax forms.” The Examining Attorney submitted third‑party website evidence showing that the same entities commonly provide the relevant services under the same marks. Specifically, the record includes screenshots from several providers offering online tax‑form preparation and filing, as well as tax compliance and calculation functionality.12 For example: • avalara.com: Describing Avalara’s online software solutions for, among other things, preparing and filing tax returns and calculating sales, use, and property taxes.13 • sovos.com: Describing Sovos’ online software solution for, among other things, preparing and filing tax forms and calculating use and sales taxes.14 • cscglobal.com: Describing CSC’s online software solutions for, among other things, preparing and filing tax forms and automating all aspects of personal and real property tax compliance.15 • wolterskluwer.com: Describing Wolters Kluwer’s online software solutions for, among other things, preparing and filing tax forms and managing tax compliance.16 • yondatax.com: Describing Yonda’s online software solution for, among other things, preparing and filing tax forms and calculating and reporting sales tax.17 12 March 28, 2024 Non-Final Office Action, TSDR at 28-104, 112-146; November 15, 2024 Final Office Action, TSDR at 43-50, 53-92. 13 March 28, 2024 Non-Final Office Action, TSDR at 28-51. 14 Id. at 52-58. 15 Id. at 59-80. 16 Id. at 81-104. 17 Id. at 112-15.
Serial No. 98041889 - 14 - • accuratetax.com: Describing Accurate Tax’s online software solution, for among other things, preparing and filing tax forms and automating the sales tax process.18 • sage.com: Describing Sage’s online software solution, for among other things, preparing and filing tax forms and calculating sales and use taxes.19 • taxjar.com: Describing Tax Jar’s online software solution, for among other things, preparing and filing tax forms and calculating sales tax.20 • vertexinc.com: Describing Vertex’s online software solution, for among other things, preparing and filing tax forms and calculating sales and use taxes.21 • thomsonreuters.com: Describing Thomson Reuter’s online software solution, for among other things, preparing and filing tax forms and managing tax compliance.22 This evidence shows consumer exposure to Applicant’s and Registrant’s respective services as identified in the involved application and cited registration emanating from a common source under a single brand name. See Detroit Athletic, 903 F.3d at 1306 (evidence that third parties use the same mark for the involved goods and services “suggests that consumers are accustomed to seeing a single mark associated with a source that sells both”); Hewlett-Packard Co. v. Packard Press, Inc., 281 F.3d 1261, 1267 (Fed. Cir. 2002) (stating that evidence that “a single company sells the goods and services of both parties, if presented, is relevant to a relatedness analysis”); In re Davey Prods. Pty Ltd., No. 77029776, 2009 TTAB LEXIS 524, at *14-15 (third- 18 Id. at 131-35. 19 November 15, 2024 Final Office Action, TSDR at 43-50. 20 Id. at 68-74. 21 Id. at 75-80. 22 Id. at 81-92.
Serial No. 98041889 - 15 - party website evidence shows that the applicant’s and registrant’s products “can be manufactured and sold by a single source”). Based on this evidence and discussion, we find that Applicant’s services and Registrant’s services are related. Turning to the trade channels, the Internet evidence discussed above establishes that Applicant’s and Registrant’s services are offered by the same entities via the same websites, indicating shared trade channels. See, e.g., Charger Ventures, 64 F.4th at 1382 (third-party website evidence showed that services and channels of trade were similar); Davey Prods. Pty Ltd., 2009 TTAB LEXIS 524, at *17-18 (website evidence of third parties offering goods of both applicant and registrant showed same or overlapping channels of trade and purchasers). Applicant argues that its services and Registrant’s services are not related because, among other things: (1) “Registrant is not a tax and accounting firm”; (2) “Registrant does not offer professional accounting or tax preparation services”; (3) Registrant “provides non-downloadable software that lets individuals and small business owners prepare and file their own taxes;” and (4) “[t]he Applicant’s subscription based customized software is used at Enterprise-Level organizations” to perform a variety of complex functions that “[i]ndividuals and small businesses filing their own tax forms would have little use for such software.”23 Applicant further contends that “[t]he fact that both parties use the Internet and websites to offer their 23 Applicant’s Br., 6 TTABVUE 10-13.
Serial No. 98041889 - 16 - services is, today, no different than saying that both companies have telephone numbers” and therefore any overlap in trade channels is insignificant.24 Applicant’s arguments are unpersuasive. As we have explained in innumerable decisions, the Board may not consider arguments “about how the parties’ actual goods, services, customers, trade channels, and conditions of sale are narrower or different from the goods and services identified in the applications and registrations.” In re FCA US LLC, No. 85650654, 2018 TTAB LEXIS 116, at *12 n.18; see also, e.g., i.am.symbolic, 866 F.3d at 1327 (“[T]he Board properly declined to import restrictions into the identification of goods based on alleged real-world conditions.”); Levi Strauss & Co. v. Abercrombie & Fitch Trading Co., 719 F.3d 1367, 1373 (Fed. Cir. 2013) (“The [US]PTO proceedings are ‘based on the content of the registration application’ and not upon any specific use of the challenged mark in commerce.”) (quoting Mayer/Berkshire Corp. v. Berkshire Fashions, Inc., 424 F.3d 1229, 1232 (Fed. Cir. 2005)); Paula Payne Prods. Co. v. Johnson Publ’g Co., 473 F.2d 901, 902 (CCPA 1973) (Board must “give full sweep” to an identification of services regardless of the registrant’s actual business); In re Thor Tech, Inc., No. 78634024, 2009 TTAB LEXIS 253, at *15 (“We have no authority to read any restrictions or limitations into the registrant’s description of goods.”). It is the identifications of services in the application and cited registration that control. See Nat’l Football League v. Jasper Alliance Corp., No. 91077966, 1990 TTAB LEXIS 37, at *10-11 & n.5. 24 Id. at 12.
Serial No. 98041889 - 17 - The cited registration broadly identifies “non‑downloadable software that enables users to prepare and file tax forms,” without limitation as to the type of tax forms or the nature of the “user.” Thus, it encompasses both simple and complex tax forms, including those used in connection with Applicant’s services,25 and the “user” could be an individual preparing their own tax forms, as Applicant asserts, or a tax professional preparing forms for individuals or businesses. Finally, we disagree with Applicant’s suggestion that the Examining Attorney assumed source confusion because both parties operate in the tax sector.26 The third‑party website evidence discussed above demonstrates that the online services of the type offered by both Applicant and Registrant commonly emanate from the same source under the same mark via the same website. Because the record shows the services are related and their trade channels overlap, these factors weigh in favor of finding a likelihood of confusion. D. Purchasing Conditions DuPont also tells us to consider the “conditions under which … sales are made, i.e. ‘impulse’ v. careful, sophisticated purchasing.” DuPont, 476 F.2d at 1361. Purchaser sophistication or degree of care may tend to minimize likelihood of confusion. See, e.g., Magnaflux Corp. v. Sonoflux Corp., 231 F.2d 669, 671 (CCPA 1956) (“confusion is less likely where goods are expensive and are purchased after careful consideration than where they are inexpensive and are purchased casually”) 25 November 15, 2024 Final Office Action, TSDR 9-42 (screenshots from nerdwallet.com and bankrate.com identifying various tax forms filed by individuals and businesses). 26 Applicant’s Br., 6 TTABVUE 13-14.
Serial No. 98041889 - 18 - (citations omitted). Conversely, impulse purchases of inexpensive goods or services may tend to have the opposite effect. Palm Bay Imps., 396 F.3d at 1376. Applicant asserts that its “target audience is tax professionals, CFOs, and controllers,” whereas Registrant targets “users attempting to file their own tax forms.”27 Applicant also emphasizes that its subscription‑based software is “expensive,” while Registrant’s services begin at $49.99.28 In view of these differences, Applicant argues purchaser sophistication makes confusion unlikely.29 The Examining Attorney did not address the fourth DuPont factor in her brief. Applicant’s application and the cited registration identify services that are not restricted by price or consumer sophistication. However, because the services involve preparing and filing tax forms and broader tax compliance, purchasers are likely to exercise some degree of care. In re Info. Builders Inc., No. 87753964, 2020 TTAB LEXIS 20, at *12-14 (“some degree of purchasing care may be exercised” in view of the inherent nature of the involved computer software goods and computer system services). On balance, this factor slightly weighs against finding a likelihood of confusion. III. Conclusion –Balancing the DuPont Factors The final step in analyzing likelihood of confusion is to weigh the DuPont factors for which there is evidence and argument, “explain the results of that weighing,” and address “the weight [we] assigned to the relevant factors.” Charger Ventures, 64 F.4th 27 Applicant’s Br., 6 TTABVUE 17. 28 Id. at 14, 18-19 (citing May 15, 2025 Request for Reconsideration, TSDR at 11-12). 29 Id. at 17-20.
Serial No. 98041889 - 19 - at 1384. “No mechanical rule determines likelihood of confusion, and each case requires weighing of the facts and circumstances of the particular mark.” Mighty Leaf Tea, 601 F.3d. at 1346; see also Naterra Int’l, 92 F.4th at 1116-17 (“Only the DuPont factors of significance to the particular mark need be considered in the likelihood of confusion analysis.”). After carefully considering the entire record and the parties’ arguments, we find that the marks are highly similar in appearance, sound, meaning, and commercial impression, which weighs in favor of a likelihood of confusion. The services identified in the application and cited registration are related, and the record shows they move in the same trade channels; these factors also weigh in favor of a likelihood of confusion. The weakness of the Cited Mark weighs against a likelihood of confusion, and purchaser sophistication slightly weighs against a likelihood of confusion. No other relevant DuPont factor weighs against such a finding. On balance, the factors favoring a likelihood of confusion − similarity of the marks, relatedness of the services, and overlapping trade channels − outweigh the factors against − weakness of the Cited Mark and purchaser sophistication. As we frequently point out, even weak marks are entitled to protection against similar marks used for related goods or services. See In re FabFitFun, Inc., No. 86847381, 2018 TTAB LEXIS 297, at *20 (citing China Healthways Inst., Inc. v. Wang, 491 F.3d 1337, 1340 (Fed. Cir. 2007)). Likewise, sophisticated purchasers are not immune from source confusion, particularly when confronted with similar marks for related offerings. See Shell Oil, 992 F.2d at 1208 (“even sophisticated purchasers can be confused by very
Serial No. 98041889 - 20 - similar marks”); Weiss Assocs., Inc. v. HRL Assocs., Inc., 902 F.2d 1546, 1548 (Fed. Cir. 1990) (similarities of goods and marks outweighed sophisticated purchasers, careful purchasing decision, and expensive goods); In re Research & Trading Corp., 793 F.2d 1276, 1279 (Fed. Cir. 1986) (quoting Carlisle Chem. Works, Inc. v. Hardman & Holden Ltd., 434 F.2d 1403, 1406 (CCPA 1970)) (“That the relevant class of buyers may exercise care does not necessarily impose on that class the responsibility of distinguishing between similar trademarks for similar goods [or services]. ‘Human memories even of discriminating purchasers … are not infallible.”’). Accordingly, confusion is likely. Decision: The Section 2(d) refusal to register is affirmed.
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