Question juridique clé
Whether missing the counseling appointment justified a suspension in unemployment benefit entitlement.
Solution extraite
Yes. The claimant's failure to attend the rescheduled appointment without a valid excuse constituted sanctionable non-compliance with unemployment obligations.
Motifs extraits
The appointment was shown to have been sent as A-post; in any event, the claimant herself had proposed 20 Dec 2004 as an alternative date. She should have checked her mailbox and could have attended despite other errands. Her later explanations were inconsistent and reflected indifference rather than an excusable oversight.