Question juridique clé
Whether the appellants were denied the right to be heard because they could not reply to the respondent's appellate response.
Solution extraite
The complaint was not heard because the appellants failed to raise the issue in time in the cantonal proceedings despite having been able to do so.
Motifs extraits
The appellate response had been served months before the cantonal decision, and the appellants should have inquired about the procedure, requested another exchange of submissions, or filed a reply on their own initiative.