Question juridique clé
Whether the rent-reduction periods for the heating, water infiltration and shutters defects were correctly fixed
Solution extraite
The cantonal court did not violate federal law or act arbitrarily in determining when the tenants had validly complained and when each defect ended.
Motifs extraits
The tenants passively tolerated certain defects for years, failed to react after being invited to contact the management, and the evidence did not prove earlier or later dates that would alter the result.