Question juridique clé
What information a response to a supervisory complaint must provide under § 38 paras. 1 and 2 VRPG.
Solution extraite
The reply must state whether the complaint was taken up, how the supervisory authority reacted, how it assessed the facts, and optionally whether it intends to take supervisory measures to restore proper administration.
Motifs extraits
A supervisory response is not merely an acknowledgment; it must give the complainant meaningful information about the handling and assessment of the complaint. Optional notice of planned measures may be added, but is not mandatory.