Nicol v. WFSV

IN THE UTAH COURT OF APPEALS
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Ranae Nicol,
Petitioner,
v.
Department of Workforce Services,
Workforce Appeals Board,
Respondent.
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PER CURIAM DECISION
Case No. 20120176‐CA
F I L E D
(December 20, 2012)
2012 UT App 360
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Original Proceeding in this Court
Attorneys: 	Sam N. Pappas, Salt Lake City, for Petitioner
Jaceson R. Maughan, Salt Lake City, for Respondent
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Before Judges Orme, Davis, and Christiansen.
¶1 	Ranae Nicol petitions for review of the Workforce Appeals Board’s (the Board)
decision affirming the denial of benefits and finding that Nicol was discharged for just
cause. We decline to disturb the Board’s decision.
¶2 	A claimant is ineligible for unemployment benefits if he or she was discharged
for just cause. See Utah Code Ann. § 35A‐4‐405(2)(a) (LexisNexis 2011). The
determination of whether an employer had just cause to terminate an employee is a
mixed question of law and fact. See Smith v. Workforce Appeals Bd., 2011 UT App 68, ¶ 9,
252 P.3d 372. This court will uphold the Board’s decision applying law to facts “so long
as it is within the realm of reasonableness and rationality.” See Arrow Legal Solutions
Grp., PC v. Workforce Servs, 2007 UT App 9, ¶ 6, 156 P.3d 830.

20120176‐CA 	2
¶3 	To establish just cause for a termination, the elements of culpability, knowledge,
and control must be shown. See Utah Admin. Code R994‐405‐202. Nicol does not
challenge the Board’s factual findings or its determination that the elements of control
and knowledge were established. She challenges only the Board’s determination that
culpability was established.
¶4 	Culpability is established if the conduct causing the discharge is “so serious that
continuing the employment relationship would jeopardize the employer’s rightful
interest.” Id. R994‐405‐202(1). The Board found that Nicol had intentionally violated
the employer’s policy against performing transactions on one’s own account and that
such conduct sufficiently jeopardized the employer’s rightful interests that an
immediate discharge was necessary. Because of the seriousness of the conduct and the
importance of the legitimate and reasonable policy in protecting financial and
regulatory objectives, the Board determined that the element of culpability was
established. The Board’s determination was both reasonable and rational.
¶5 	Nicol reversed fees that she thought to be in error on an account that she shared
with her son. The bank policy prohibited employees from manipulating their own
accounts. The policy handbook identified this policy as one that would be cause for
immediate discharge if violated. Nicol knew of the policy. Prior to reversing the
charges on her account, she asked a supervisor about the suggested transaction and was
told that if she reversed the fees, she would do so at her own risk. Even with this
warning, Nicol reversed the fees on her own account. The transaction was identified
during a routine audit and Nicol was questioned about it. She admitted responsibility
and acknowledged that it was a mistake to do the transaction. Based on her deliberate
violation of the policy, Nicol was discharged.
¶6 	On review, Nicol argues that the Board erred because it did not apply a
balancing test under rule 994‐405‐202(1) of the Utah Administrative Code and Gibson v.
Department of Employment Security, 840 P.2d 780 (Utah Ct. App. 1992), evaluating an
employee’s interests against those of the employer in determining whether the conduct
was culpable. Her argument fails for two reasons. First, the issue of the balancing test
that she raises was not timely presented to the Board for consideration and therefore
may not be appropriately raised before this court on review. Nicol timely filed her
appeal of the administrative law judge’s decision, but she did not file a timely
memorandum supporting her appeal. Thus, her balancing argument was not

20120176‐CA 	3
considered by the Board since the memorandum was not received until after the Board
had considered her appeal.
¶7 	Nicol filed the memorandum with her request for reconsideration, but the
memorandum appears to be beyond the scope of review on reconsideration. A request
for reconsideration may be made when there has been a change in conditions or if there
was a mistake as to the facts. See Utah Admin. Code R994‐508‐401(2). A change of
conditions may include a change in the law. See id. R994‐508‐401(2)(a). “A mistake as to
facts is limited to material information which was the basis for the decision.” Id. R994‐
508‐401(2)(b). A mistake of fact does not include an error in the application of the
statute or rules. See id. Nicol does not assert a change in condition or a mistake of fact
but rather challenges the Board’s application of the law to the facts by arguing that the
Board should have applied a balancing test to determine whether culpability was
shown. Under the rule, that is beyond the scope of reconsideration. See id. Generally,
issues not raised in the agency proceedings are considered waived and will not be
considered by a court on review. Esquivel v. Labor Commʹn, 2000 UT 66, ¶ 34, 7 P.3d 777.
¶8 	Second, even if Nicol’s argument can be considered preserved, the balancing test
does not sway in her favor. She asserts that the Board should have considered her work
record, length of employment, and the likelihood that the conduct would be repeated,
and weighed those factors against the seriousness of the offense and the employer’s
interests. Here, Nicol had been employed for just over one year. Her work record was
positive for the time she was there. However, this does not outweigh the seriousness of
her conduct and the extent to which it jeopardizes the employer’s interests.
¶9 	Nicol intentionally violated a rule prohibiting manipulating one’s own account,
knowing that it was inappropriate and that she would be subject to discipline. She
completed the transaction even after being told that doing so would be at her own risk.
Based on her deliberate choice to put her own interests above bank policy, Nicol called
into question her reliability in her position, which, by its nature, permitted access to
accounts and funds. The bank had a legitimate interest in controlling access to
accounts, and Nicol’s failure to adhere to policy jeopardized that interest. In addition,
because it was a deliberate choice, this does not appear to be a “good faith error in
judgment.” Rather, Nicol reversed the fees while fully aware of the inappropriateness
of her actions. Accordingly, the Board’s determination that Nicol’s conduct was “so

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serious that continuing the employment relationship would jeopardize the employer’s
rightful interest” is rational and reasonable, and culpability is established.
¶10 	As a result, we decline to disturb the Board’s decision.
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Gregory K. Orme, Judge
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James Z. Davis, Judge
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Michele M. Christiansen, Judge