Skin Savvy Aesthetics LLC et al v. Panobit LLC et al

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
WO
IN THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF ARIZONA
Skin Savvy Aesthetics LLC, et al.,
Plaintiffs,
v.
Panobit LLC, et al.,
Defendants.
No. CV-26-02332-PHX-KML
ORDER
Plaintiffs Skin Savvy Aesthetics LLC and Crystal Clean Window Team LLC
(collectively “Skin Savvy”) hired defendant Panobit LLC (“Panobit”) to provide IT
services. In January 2026, Skin Savvy informed Panobit it would be terminating the
business relationship. The parties disputed the terms of this termination (and accompanying
transfer of digital assets and control), and on April 1, 2026, Panobit shut down Skin
Savvy’s website, servers, and email accounts. Skin Savvy filed a complaint against Panobit
and its owner James Staricha and executed service on Panobit. (Docs. 1, 6.)
Three days after filing the complaint, Skin Savvy requested a temporary restraining
order against Panobit primarily requiring it to restore Skin Savvy’s digital infrastructure.
(Doc. 7.) That motion was unopposed because Panobit did not retain counsel. (See Doc.
13.) On April 14, 2026, this court granted the temporary restraining order, finding Skin
Savvy met the factors for emergency relief laid out in Winter v. Nat. Res. Def. Council,
Inc., 555 U.S. 7, 20 (2009). (Doc. 18 at 9.)
Skin Savvy now moves for a preliminary injunction requesting substantially the
Case 2:26-cv-02332-KML Document 24 Filed 05/08/26 Page 1 of 3

- 2 -
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
same relief. (Doc. 21 at 5.) It alleges Panobit only partially complied with the temporary
restraining order: Panobit restored the website, temporarily took the servers down before
restoring them again, and now retains “exclusive control over all six domains” after
claiming the domain provider Public Domain Registry (“PDR”) imposed a 60-day transfer
lock. (Doc. 21 at 3.) To allow for briefing, the court extended the temporary restraining
order for fourteen days and set a briefing schedule requiring Panobit to respond to the
motion for preliminary injunction by May 1, 2026. (Doc. 22.) Panobit did not. It appears it
still has not retained counsel (see Doc. 13) and it also failed to timely answer the complaint.
On May 6, 2026, Skin Savvy filed a notice of Panobit’s continued non-compliance
with the previous order, alleging Panobit that day “again deleted the nameservers from
three of its most important domains, causing both its websites and email servers to crash.”
(Doc. 23 at 2.) Further, Skin Savvy’s correspondence with PDR made clear the 60-day
transfer lock is in fact controlled by Panobit, which can disable it at any time. (Doc. 23 at
2.) PDR has agreed to transfer domain ownership from Panobit to Skin Savvy if a court
order requires it to do so. (Doc. 23-1 at 26.)
Panobit has not opposed any of Skin Savvy’s motions for emergency relief, Skin
Savvy still meets the Winter factors test, Skin Savvy requests the same relief the court has
previously deemed appropriate, and Panobit has shown continued non-compliance with the
court’s orders. Additionally, PDR received notice it may receive a court order directing it
to effectuate a transfer and has not objected to being bound by such an injunction. See Fed.
R. Civ. P. 65(d)(2); DISH Network, L.L.C. v. Dima Furniture Inc., No. CV TDC-17-3817,
2019 WL 2498224, at *8 (D. Md. June 17, 2019) (binding nonparty to injunction because
defendant’s infringing conduct relies on nonparty’s computer servers and nonparty
received notice of the request and did not object).
Accordingly,
IT IS ORDERED the Motion for Preliminary Injunction (Doc. 21) is GRANTED.
IT IS FURTHER ORDERED Panobit must (1) fully restore Skin Savvy’s
websites, emails, and other IT systems to fully operational status; (2) take all steps
Case 2:26-cv-02332-KML Document 24 Filed 05/08/26 Page 2 of 3

- 3 -
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
necessary to transfer to Skin Savvy all rights, titles, control, custody, and administration
associated with its domain names; (3) provide Skin Savvy with all credentials and other
permissions, information, or access rights necessary to enable Skin Savvy to assume
exclusive control over its domain names; (4) transfer to Skin Savvy all credentials, access,
and administrative control relating to Skin Savvy’s technical infrastructure; (5) refrain from
altering, disabling, redirecting, transferring, deleting, allowing to lapse, modifying,
impairing, or otherwise interfering with the subject domain names, associated websites,
DNS records, hosting configurations, email settings, or any related digital assets, accounts,
or services; and (6) preserve all evidence of its current and past use of Skin Savvy’s
websites, emails, phones, and all other digital IT assets, including the digital assets of
Samuel Heffner.
IT IS FURTHER ORDERED that PDR (1) immediately transfer registrant control
over Skin Savvy’s domain names to Skin Savvy, and (2) disable or remove any registrant
control by Panobit over Skin Savvy’s domains, such that Panobit cannot make any
transfers, modifications, or domain name system changes.
IT IS FURTHER ORDERED that Skin Savvy file proof of service of the
complaint and summons on James Staricha as soon as practicable.
IT IS FURTHER ORDERED Skin Savvy shall apply for entry of default within
ten days against Panobit LLC and, if Staricha is served and does not respond, Skin Savvy
shall apply for entry of default against Staricha within ten days of the expiration of his
deadline to respond to the complaint. Skin Savvy shall file its motion for default judgment
within five days once the defaults of both defendants have been entered.
Dated this 8th day of May, 2026.
Case 2:26-cv-02332-KML Document 24 Filed 05/08/26 Page 3 of 3