Kernrechtsfrage
Whether the denial of damage compensation had to be annulled because the expert report was not neutral and the claimant's participation rights were violated.
Extrahierter Entscheid
Yes. The insurer breached the agreed expert procedure and the claimant's right to participate in evidence-taking, so the denial decision could not stand.
Extrahierte Begründung
The insurer sent the draft report to the expert with its own corrections and requests, withheld the first version from the claimant, and thereby unlawfully influenced the report behind the claimant's back. A decision based on such a report risks arbitrary appreciation of evidence.