Kernrechtsfrage
Whether the insured's request for legal aid constituted a valid opposition or whether the opposition was time-barred.
Extrahierter Entscheid
The opposition filed on 1 June 2005 had to be treated as valid because the AI office, in light of the request for legal aid, should have warned her that the filing was insufficient and could be cured before the opposition deadline.
Extrahierte Begründung
Under the duty to inform and the principle of good faith, silence by the authority after receiving a request that clearly indicated an intention to object is equivalent to incorrect information. The insured could rely on the authority to point out the defect and how to remedy it.