Kernrechtsfrage
Whether the department acted arbitrarily by treating the deadline as still running despite the appellant's legal-aid request and alleged non-receipt of the extension letter.
Extrahierter Entscheid
The finding was not arbitrary; the appellant had to expect a short extension only and was obliged to act promptly and inform the authority if problems arose.
Extrahierte Begründung
The initial notice already required either payment of the advance or a reasoned and documented exemption request. The 5 November letter was reasonably to be understood as a request for extension, not as a suspension of the entire time limit. Under good faith, the representative could not assume the deadline remained open indefinitely, especially since the needed evidence was easy to obtain and no follow-up was made before the non-entry decision.